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 income  households  for  both  the  initial  installation  of  phone  service  (Link-  Up)  and  monthly  phone  bills  (Lifeline).  3  National  statistics,  however,  reveal  that  citizens  who  qualify  for  Lifeline 
 and  Link-  Up  may  not  be  aware  of  the  benefits  of  the  programs.  4 
 Over  the  next  several  months,  the  Working  Group  will  gather  input  to  support  the  development  of  best  practices  to  ensure  the  eligible  consumers  are  aware  of  Lifeline  and  Link-Up 


 and  develop  outreach  and  training  materials.  Parties  interested  in  providing  input  to  the  Working  Group  may  contact  a  member  of  the  Working  Group,  or  alternatively,  may  provide 
 input  or  arrange  to  provide  input  by  sending  an  email  to  lifeline@  fcc.  gov. 


 3  See  47  C.  F.  R.  §  54.  401,  54.  411. 
 4  See  In  the  Matter  of  Lifeline  and  Link-  Up,  WC  Docket  No.  03-  109,  Report  and  Order  and  Further 
 Notice  of  Proposed  Rulemaking,  18  F.  C.  C.  R.  8302  ¶  1  (2004). 
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