Federal Communications Commission DA 08-1476
Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matter of
Telecommunications Relay Services
and Speech-to-Speech Services for
Individuals with Hearing and Speech
Disabilities
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)
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)
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CG Docket No. 03-123
ORDER
Adopted:  June 24, 2008 Released:  June 24, 2008
By the Chief, Consumer & Governmental Affairs Bureau: 
I. INTRODUCTION
1. On May 1, 2008, the National Exchange Carrier Association, Inc. (NECA), the Interstate 
Telecommunications Relay Services (TRS)1 Fund Administrator, filed its annual Interstate 
Telecommunications Relay Services Fund Payment Formula and Fund Size Estimate for the period of 
July 1, 2008, through June 30, 2009.2 In its filing, NECA proposes the following rates:  $1.5938 per 
minute for interstate traditional TRS;3 $2.7248 per minute for interstate Speech-to-Speech (STS);4
$1.6569 per minute for interstate captioned telephone service (CTS) 5 and intrastate and interstate Internet 
  
1 TRS, created by Title IV of the Americans with Disabilities Act of 1990 (ADA), enables an individual with a 
hearing or speech disability to communicate by telephone or other device through the telephone system with a 
person without such a disability through a communications assistant (CA) at a relay center.  See 47 U.S.C. § 
225(a)(3) (defining TRS); 47 C.F.R. § 64.601(14).  As noted below, TRS is provided in a variety of ways.  Interstate 
TRS calls, and for some forms of TRS, both intrastate and interstate TRS calls, are compensated from the Interstate 
TRS Fund (Fund).
2 Telecommunications Services for Individuals with Hearing and Speech Disabilities, and the Americans with 
Disabilities Act of 1990, Interstate Telecommunications Relay Services Fund Payment Formula and Fund Size 
Estimate, CG Docket No. 03-123, filed May 1, 2008 at 6-8 and Ex. 2 (2008 NECA Filing).   
3 See 2008 NECA Filing at 6-8 and Ex. 2.  Traditional TRS is accomplished via text-to-voice or voice-to-text, with 
the text provided via a text telephone (TTY) over the Public Switched Telephone Network (PSTN).  See 47 C.F.R. § 
64.601(14).  
4 See 2008 NECA Filing at 6-8 and Ex. 2.  STS is a form of TRS that allows persons with speech disabilities to 
communicate with voice telephone users through the use of specially trained CAs who understand the speech 
patterns of persons with disabilities and can repeat the words spoken by that person.  See 47 C.F.R. § 64.601(12).
5 See 2008 NECA Filing at 8 and Ex. 2.  CTS is a form of TRS generally used by someone who can speak and has 
some residual hearing.  A special telephone displays the text of what the other party is saying, so that the user can 
simultaneously both listen to what is said over the telephone (to the extent possible) and read captions of what the 
other person is saying.  See Telecommunications Relay Services, and Speech-to-Speech Services for Individuals with 
Hearing and Speech Disabilities, CC Docket No. 98-67, Declaratory Ruling, 18 FCC Rcd 16121 (Aug. 1, 2003) 
(2003 Captioned Telephone Declaratory Ruling).  
Federal Communications Commission DA 08-1476  
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Protocol (IP) captioned telephone service (IP CTS);6 $1.2865 per minute for intrastate and interstate IP 
Relay;7 and tiered rates of $6.7362 for the first 50,000 monthly minutes, $6.4675 for monthly minutes 
between 50,001 and 500,000, and $6.2685 for minutes above 500,000 for intrastate and interstate Video 
Relay Service (VRS).8 Based on these rates, NECA proposes a carrier contribution factor of 0.01012, and 
a Fund size requirement of approximately $805.5 million.  As set forth below, we adopt the proposed 
rates, carrier contribution factor, and Interstate TRS Fund (Fund) size.  
II. BACKGROUND  
A. The New TRS Compensation Methodologies
2. On November 19, 2007, the Commission released the 2007 TRS Cost Recovery 
Methodology Order, which adopted new cost recovery methodologies for the various forms of TRS.9 For 
interstate traditional TRS and STS, the Commission adopted the Multi-state Average Rate Structure 
(MARS) Plan.10 The Commission also adopted the MARS Plan for interstate CTS and intrastate and 
interstate IP CTS.11 For intrastate and interstate IP Relay, the Commission adopted a price cap 
methodology.12 For intrastate and interstate VRS, the Commission adopted a tiered rate methodology 
based on call volume.13 Tier I includes the first 50,000 monthly VRS minutes; Tier II includes monthly 
minutes between 50,001 and 500,000; and Tier III includes monthly minutes above 500,000.14 The 2007 
TRS Cost Recovery Methodology Order also adopted rates under the new methodologies for the 
remainder of the 2007-2008 Fund year, effective March 1, 2008 through June 30, 2008.15  
  
6 See 2008 NECA Filing at 8 and Ex. 2.  IP CTS is a form of captioned telephone service where the connection 
carrying the captions between the relay provider and the user is via the Internet, rather than the PSTN.  See 
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech 
Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 
379 (Jan. 11, 2007) (2007 IP CTS Declaratory Ruling). 
7 See 2008 NECA Filing at 9.  IP Relay is a form of TRS that is similar to traditional TRS except that the text is 
provided to, and received from, the CA via the TRS consumer’s computer or other web-enabled device and the 
Internet.  See Provision of Improved Telecommunications Relay Services and Speech-to-Speech Services for 
Individuals with Hearing and Speech Disabilities, CC Docket No. 98-67, Declaratory Ruling and Second Further 
Notice of Proposed Rulemaking, 17 FCC Rcd 7779 (April 22, 2002) (IP Relay Declaratory Ruling).  
8 See 2008 NECA Filing at 10-11.  VRS is a form of TRS that allows users to communicate with the CA via a video 
link and sign language, rather than text, through a broadband Internet connection.  See 47 C.F.R. § 64.601(17) 
(defining VRS).
9 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech 
Disabilities, CG Docket No. 03-123, Report and Order and Declaratory Ruling, 22 FCC Rcd 20140 (Nov. 19, 2007) 
(2007 TRS Cost Recovery Methodology Order).
10 See id. at 20153-57, paras. 26-35.
11 See id. at 20157-58, paras. 36-38.
12 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20158-60, paras. 39-46; see also 2008 NECA 
Filing at 9.
13 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20160-65, paras. 47-56; see also 2008 NECA 
Filing at 10-11.
14 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20160-65, paras. 47-56.
15 The rates in effect from March 1, 2008 through June 30, 2008 were:  $1.592 for interstate traditional TRS; $2.723 
for interstate STS; $1.629 for intrastate and interstate CTS and IP CTS; $1.293 for intrastate and interstate IP Relay; 
and tiered rates of $6.77 for the first 50,000 monthly minutes, $6.50 for monthly minutes between 50,001 and 
(continued....)
Federal Communications Commission DA 08-1476  
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B. NECA’s May 1, 2008, Filing
3. In the 2008 NECA Filing, NECA submitted proposed compensation rates for the various 
forms of TRS pursuant to the new cost recovery methodologies described above.  We address each 
proposed compensation rate below.
1. Interstate Traditional TRS and Interstate STS 
4. NECA proposes per-minute rates of $1.5938 for interstate traditional TRS,16 and $2.7248 
for interstate STS.17 Pursuant to the 2007 TRS Cost Recovery Methodology Order, interstate traditional 
TRS and interstate STS are compensated at the same rate.18 The proposed rate for STS includes an 
additional sum for outreach, as explained below.
5. The base rate for traditional TRS and STS was calculated by NECA following the MARS 
analysis adopted in the 2007 TRS Cost Recovery Methodology Order.19 The MARS rate is calculated by 
collecting each state’s intrastate TRS and STS rates and minutes of use data, and averaging this data to 
determine the appropriate interstate rate as described in the 2008 NECA Filing.20 NECA states that the 
total dollars paid by the states for intrastate TRS and STS for calendar year 2007 is $68,431,476, and the 
total intrastate conversation minutes is 42,935,544.21 The ratio of total dollars to total minutes equals the 
proposed compensation rate of $1.5938 per minute.22 This rate is approximately one tenth of one percent 
higher than the 2007-2008 rate of $1.592.23
6. In the 2007 TRS Cost Recovery Methodology Order, the Commission recognized that 
many potential STS users were not being made aware of this important service.24 Therefore, for the 2007-
2008 Fund year the Commission added an additional amount of $1.131 per minute to the STS 
  
(...continued from previous page)
500,000, and $6.30 for monthly minutes above 500,000 for intrastate and interstate VRS.  2007 TRS Cost Recovery 
Methodology Order, 22 FCC Rcd at 20142-43, para. 2
16 See 2008 NECA Filing at 6-8 and Ex. 2.
17 See id. at 6-8 and Ex. 2.
18 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20165, para. 57.
19 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20180-82, Apps. B-D; see also 2008 NECA 
Filing at Ex. 1-1; para. 2, supra.  Three states’ rate information was either fully or partially excluded from the 
MARS calculation.  Michigan pays its provider a flat rate, rather than a per-minute rate.  Because there is no true 
per-minute rate for Michigan, its data is excluded from the calculation.  Maine used a flat rate for a portion of 2007 
as well, so only minutes reimbursed at a per-minute rate for Maine were used in the MARS calculation.  In 
California, providers bid to be compensated at a percentage of the interstate compensation rate set by the 
Commission, rather than based on the cost of providing service.  Because California’s rates are based on the 
interstate TRS rate, the MARS rate would not accurately reflect an average of state rates if California’s data was 
included.  Therefore, California’s data was also excluded from NECA’s MARS calculation for the interstate TRS 
and STS rates.  See id. at 6.
20 See id. at 4-8; see also infra App. A (listing state rates used in the TRS and STS interstate rate calculation without 
identifying the rates paid by particular states).
21 See 2008 NECA Filing at 7.
22 See id.
23 See id.
24 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20166, para. 61.
Federal Communications Commission DA 08-1476  
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compensation rate calculated under the MARS plan.25 The Commission directed that this additional 
amount was to be used for outreach purposes.26 The Commission stated that it would revisit the 
additional reimbursement amount for STS outreach in future Fund years, and determine whether to 
continue it, as well as whether to increase or decrease the amount.27 NECA recommends continuing this 
additional funding for STS outreach by proposing a per-minute reimbursement rate of $2.7248 for 
interstate STS minutes, which is the sum of the base rate of $1.5938 and the additional $1.131 for 
outreach.28
2. Interstate CTS and Intrastate and Interstate IP CTS
7. NECA proposes a per-minute rate of $1.6569 for interstate CTS and intrastate and 
interstate IP CTS.29 These rates are also calculated using the MARS formula.30 In the 2007 TRS Cost 
Recovery Methodology Order, the Commission determined that because there is no state data for IP CTS, 
it would be reimbursed at the same rate as CTS.31 NECA states that the total dollars paid by the states for 
CTS for calendar year 2007 is $24,051,751, and the total intrastate conversation minutes is 14,516,188.32  
The ratio of total minutes to total dollars equals the proposed compensation rate of $1.6569 per minute.33  
This rate is approximately 1.7 percent higher than the 2007-2008 rate of $1.629.34  
3. Intrastate and Interstate IP Relay
8. NECA proposes a per-minute rate of $1.2865 for intrastate and interstate IP Relay.35  
This is based on the price cap formula adopted in the 2008 TRS Cost Recovery Methodology Order,36 and 
described in the 2008 NECA Filing.37 This rate is determined by multiplying the current IP Relay rate by 
an Inflation Factor, an Efficiency Factor, and including appropriate Exogenous Costs.38 The Inflation 
Factor is the Gross Domestic Product minus the Price Index (GDP-PI), and the Efficiency Factor is the 
Inflation factor minus 0.5 percent to account for productivity gains.39  As reported by NECA, the 
application of the price cap formula results in a reduction of approximately 0.5 percent from the 2007-
  
25 Id.  
26 Id.
27 Id.
28 See 2008 NECA Filing at 7-8 (NECA recommends continuing additional funding for STS outreach because there 
has not been enough time since the outreach funding was adopted to asses the impact on potential STS users).
29 See id. at 8 and Ex. 2.
30 See 2008 NECA Filing at 8.  Two states’ rate information were excluded from the MARS calculation for CTS and 
IP CTS.  As with TRS and STS, Michigan and California have not established a per-minute reimbursement rate for 
CTS and, therefore, their data is excluded from the interstate rate calculation for CTS and IP CTS.  See id.  In 
addition, six states (Alaska, Delaware, Georgia, Louisiana, Massachusetts, and South Dakota), Puerto Rico, and the 
District of Columbia did not provide CTS in 2007.
31 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20158, para 38.
32 See 2008 NECA Filing at 8.
33 See id.
34 See id.
35 See 2008 NECA Filing at 9.
36 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20159-60, paras. 43-46.
37 See 2008 NECA Filing at 9 and Ex. 1-3.
38 See id. at 9. 
39 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20159-60, para. 43.
Federal Communications Commission DA 08-1476  
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2008 rate of $1.293 for IP Relay.40
4. Intrastate and Interstate VRS
9. NECA proposes tiered rates of $6.7362 for the first 50,000 monthly minutes, $6.4675 for 
monthly minutes between 50,001 and 500,000, and $6.2685 for monthly minutes above 500,000 for 
intrastate and interstate VRS.41 NECA’s proposal is based on the tiers and rates adopted in the 2007 Cost 
Recovery Methodology Order42 and described in the 2008 NECA Filing.43 This rate is calculated by 
applying a 0.5 percent reduction to the base rates to reflect productivity gains.44 The proposed rates for 
the 2008-2009 Fund year are based on the rates that were set for the 2007-2008 Fund year.45  
5. Interstate TRS Fund Size and Carrier Contribution Rate
10. Once NECA has calculated its proposed compensation rates for traditional TRS, STS, 
CTS, IP CTS, IP Relay, and VRS, NECA calculates the proposed 2008-2009 Interstate TRS Fund size 
requirement and the carrier contribution factor.46 The total annual Fund requirement is determined by 
adding together the projected payments to TRS providers for each form of TRS, based on the proposed 
rates and projected minutes of use,47 plus certain administrative expenses, less surplus amounts from the 
2007-2008 Fund year that can be used to offset the 2008-2009 Fund year requirement.48 The contribution 
factor is based on the ratio between total expected TRS Fund expenses and interstate end-user 
telecommunications revenues.49 Based on these calculations, NECA proposes a  Fund size requirement of 
$805,481,049.76, and a carrier contribution factor of 0.01012 for the 2008-2009 Fund year.50  
C. Commenters
11. On May 2, 2008, the Consumer & Governmental Affairs Bureau (Bureau) released a
  
40 See 2008 NECA Filing at 9.
41 See id. at 10-11.
42 See 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20160-65, paras. 47-56.
43 See 2008 NECA Filing at 10-11 and Ex. 1-4.
44 See id. at 10.  The base rates set for the 2007-2008 Fund year were $6.77 for the first 50,000 minutes; $6.50 for 
minutes between 50,001 and 500,000; and $6.30 for minutes above 500,000.  See 2008 NECA Filing at Ex. 1-4.
45 See id. at 11 (NECA states that none of the providers reported exogenous costs that should be included in the rate 
for the 2008-2009 funding year). 
46 Under the Commission’s rules, “[e]very carrier providing interstate telecommunications services shall contribute 
to the TRS Fund on the basis of interstate end-user telecommunications revenues.”  47 C.F.R. § 64.604(c)(5)(iii)(A).
47 For purposes of calculating the Fund size, NECA projects the following demand for the 2008-2009 Fund year for 
each form of TRS:  9,822,811 minutes for traditional TRS; 152,282 minutes for STS; 9,301,826 for CTS; 247,200 
for IP CTS; 73,924,253 for IP Relay; and 103,511,393 minutes for VRS.  See 2008 NECA Filing at Ex. 2.  Because 
providers of services compensated using the MARS Plan are no longer required to submit demand projections, TRS, 
STS, and CTS demand projections are estimated based on actual historical demand.  See id. at 11.  IP Relay and 
VRS demand projections are based on the providers’ submitted minute forecasts for the 2008-2009 Fund year.  See 
id. at 12.  
48 Id. at 11-13 and Ex. 2.
49 Id.  
50 See 2008 NECA Filing at 2-4 and 11-13 and Ex. 2.
Federal Communications Commission DA 08-1476  
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Public Notice requesting comment on NECA’s filing.51 Six comments were filed, all of which express 
support for NECA’s proposal to continue the additional $1.131 per-minute reimbursement rate to be used 
for STS outreach.52  
III. DISCUSSION  
A. The Compensation Rates for the Various Forms of TRS 
12. The Bureau has reviewed NECA’s proposed rates and its underlying calculations.  We 
conclude that these rates are consistent with the 2007 TRS Cost Recovery Methodology Order.  We also 
note that no comments have opposed or otherwise questioned these rates.  As a result, we hereby adopt 
NECA’s rates for the 2008-2009 Fund year as follows:  $1.5938 for interstate traditional TRS; $2.7248 
for interstate STS; $1.6569 for interstate CTS, and intrastate and interstate IP CTS; $1.2865 for intrastate 
and interstate IP Relay; and tiered per minute rates of $6.7362 for the first 50,000 monthly minutes, 
$6.4675 for monthly minutes between 50,001 and 500,000, and $6.2685 for monthly minutes above 
500,000 for intrastate and interstate VRS.
13. The Bureau again finds it appropriate to add an additional per-minute amount of $1.131 
to the STS rate for outreach purposes.53 We agree with NECA’s recommendation to continue the 
additional funding for STS outreach, because there has not been sufficient time since the additional 
funding was adopted in 2007 to asses its impact on potential STS users54 Therefore, consistent with the
2007 Cost Recovery Methodology Order, we again require that STS providers file a report annually with 
NECA and the Commission on their specific outreach efforts directly attributable to the additional support 
for STS outreach.55  
B. Interstate TRS Fund Size and Carrier Contribution Rate
14. Because we adopt NECA’s proposed compensation rates for each form of TRS, and agree 
that NECA’s projected minutes of use for each service is reasonable, we also adopt NECA’s 
  
51 National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Requirement for 
the Interstate Telecommunications Relay Services (TRS) Fund for the July 2008 through June 2009 Fund Year, CG 
Docket No. 03-123, Public Notice, 22 FCC Rcd 7189 (May 2, 2008).
52 See Comments of Bob Segalman, Ph.D. of Speech Communication Assistance by Telephone (May 15, 2008), 
LuRetta Fairman (May 15, 2008), James W. Fee, Jr., MS (May 15, 2008), Lawrence J. Brick (May 15, 2008), J. 
Barry Gurdin, Ph.D. (May 16, 2008), and American Speech-Language-Hearing Association (ASHA) (May 16, 
2008).  
53 We note that Bob Segalman, Ph.D., LuRetta Fairman, and James W. Fee, Jr., MS state in their comments that 
states generally reimburse providers for intrastate STS minutes at a lower rate than the interstate rate, and state that 
“[p]roviders have informed the FCC that the cost of providing Speech-to-Speech is $3.4546 per minute.”  However, 
$3.4546 actually reflects projected costs for last year's filing by NECA, and the true actual costs reported by the 
providers for STS for the 2006-2007 Fund year was $2.6050 per minute.  See Telecommunications Services for 
Individuals with Hearing and Speech Disabilities, and the Americans with Disabilities Act of 1990, Interstate 
Telecommunications Relay Services Fund Payment Formula and Fund Size Estimate, CG Docket No. 03-123, filed 
May 2, 2007 at Ex. 1-3b (2007 NECA Filing).  We also note that the Commission has released a Notice of Proposed 
Rulemaking, seeking comment on the additional funding for outreach for STS.  See Telecommunications Relay 
Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Speech-to-Speech 
and Internet Protocol (IP) Speech-to-Speech Telecommunications Relay Services, CG Docket Nos. 03-123 and 08-
15, Notice of Proposed Rulemaking, FCC 08-149 at paras. 26-27 (June 24, 2008).  Based on the comments received 
the Commission may consider revising the STS rate for the current or for subsequent Fund years.
54 See 2008 NECA Filing at 7-8.
55 2007 TRS Cost Recovery Methodology Order, 22 FCC Rcd at 20166, para. 61.
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recommendation for a total funding requirement of $805,481,049.7656 and carrier contribution factor of 
0.0101257 for the 2008-2009 Fund year, which will result in an approximate total Fund size of $850 
million.58  
C. Other issues
15. We clarify that, in connection with the calculation of rates under the MARS Plan, the 
TRS Fund Administrator’s request for intrastate minutes of use from states and providers includes 
allocated 800-number, 900-number, and inbound two-line CTS minutes allocated as intrastate.  In the 
past, when NECA proposed rates based on the providers’ projected minutes of use and projected costs, 
NECA recommended that 49% of TRS minutes resulting from 800- and 900-number calls would be 
considered intrastate, and we have accepted that allocation.59 In 2005, the Commission concluded that 
11% of inbound two-line CTS calls would be considered intrastate.60 We conclude that in calculation the 
MARS rates these allocated intrastate minutes must be included to ensure that the resulting rates reflect 
all minutes of use compensated by the states at the intrastate rates.
IV. ORDERING CLAUSES
16. Accordingly, IT IS ORDERED, pursuant to the authority contained in Section 225 of the 
Communications Act of 1934, as amended, 47 U.S.C. § 225, and Sections 0.141, 0.361, and 
64.604(c)(5)(iii) of the Commission’s rules, 47 C.F.R. §§ 0.141, 0.361, and 64.604(c)(5)(iii), that this 
ORDER IS hereby ADOPTED.  
17. IT IS FURTHER ORDERED that NECA shall compensate providers of interstate 
traditional TRS for the July 1, 2008 through June 30, 2009 Fund year, at the rate of $1.5938 per 
completed interstate conversation minute.
18. IT IS FURTHER ORDERED that NECA shall compensate providers of interstate 
Speech-to-Speech service for the July 1, 2008 through June 30, 2009 Fund year, at the rate of $2.7248 per 
completed interstate conversation minute.
  
56 The Fund size requirement is based on NECA’s projected demand for each form of TRS, as noted above and as 
reflected in the 2008 NECA Filing, and the rates adopted in this order.  It also reflects the inclusion of Fund 
administrator expenses, interest income, and an additional amount proposed to safeguard the Fund.  See 2008 NECA
Filing at 13 and Ex. 2.  See also Telecommunications Relay Services and Speech-to-Speech Services for Individuals 
with Hearing and Speech Disabilities, CC Docket No. 98-67, CG Docket No. 03-123, Order, 20 FCC Rcd 12237, at 
12249-12250, para. 33 (June 28, 2005) (2006 TRS Rate Order) (concluding that the inclusion of a 10 percent safety 
margin is reasonable).  
57 The carrier contribution factor is determined by dividing the total funding requirement ($805,481,049.76) by the 
funding base (total interstate and international common carrier end user revenues, which equals 
$79,567,233,937.00).  See 2008 NECA Filing at Ex. 2.  
58 The total Fund size is the amount of the total funding requirement of approximately $805.5 million, plus the 2007-
2008 carry-over surplus of approximately $43 million.
59 See, e.g., 2007 NECA Filing at 10-12; see generally Telecommunications Services for Individuals with Hearing 
and Speech Disabilities - Recommended TRS Cost Recovery Guidelines/Request by Hamilton Telephone Company 
for Clarification and Temporary Waivers, CC Docket No. 98-67, Memorandum and Order and Further Notice of 
Proposed Rulemaking, 16 FCC Rcd 22948, 22953 at para. 12 (Dec. 21, 2001).
60 See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech 
Disabilities, CG Docket No. 03-123, Order, 20 FCC Rcd 19322,19322-23 at paras. 1 and 5 (Dec. 2, 2005); see also 
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech 
Disabilities, CC Docket No. 98-67 and CG Docket No. 03-123, Order, 20 FCC Rcd 13195, 13200 at paras. 11-12 
(July 19, 2005).
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19. IT IS FURTHER ORDERED that NECA shall compensate providers of interstate 
captioned telephone service and intrastate and interstate IP captioned telephone service for the July 1, 
2008 through June 30, 2009 Fund year, at the rate of $1.6569 per completed interstate conversation 
minute.
20. IT IS FURTHER ORDERED that NECA shall compensate providers of intrastate and 
interstate IP Relay service for the July 1, 2008 through June 30, 2009 Fund year, at the rate of $1.2865 per 
completed interstate conversation minute.
21. IT IS FURTHER ORDERED that NECA shall compensate providers of intrastate and 
interstate Video Relay Service for the July 1, 2008 through June 30, 2009 Fund year, at the rates of 
$6.7362 for the first 50,000 monthly minutes (Tier I), $6.4675 for monthly minutes between 50,001 and 
500,000 (Tier II), and $6.2685 for minutes above 500,000 (Tier III) per completed interstate conversation 
minute.
22. IT IS FURTHER ORDERED that the Interstate TRS funding requirement shall be 
$805,481,049.76, and the carrier contribution factor shall be 0.01012 for the July 1, 2008, through June 
30, 2009, Fund year. 
23. IT IS FURTHER ORDERED that this Order is effective upon release.
24. To request materials in accessible formats (such as Braille, large print, electronic files, or 
audio format), send an e-mail to fcc504@fcc.gov or call the Consumer & Governmental Affairs Bureau at 
(202) 418-0530 (voice) or (202) 418-0432 (TTY).  This Order can also be downloaded in Word and 
Portable Document Formats (PDF) at http://www.fcc.gov/cgb.dro. 
FEDERAL COMMUNICATIONS COMMISSION
Catherine W. Seidel, Chief
Consumer & Governmental Affairs Bureau
Federal Communications Commission DA 08-1476  
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APPENDIX A
TRS and STS Intrastate Rate Data for 2007
Per-Minute Rate Conversation or Session Minutes
State X $1.06 Conversation
State X $1.09 Conversation
State X $1.10 Conversation
State X $1.13 Conversation
State X $1.17 Conversation
State X $1.21 Conversation
State X $1.24 Conversation
State X $1.26 Conversation
State X $1.29 Conversation
State X $1.30 Conversation
State X $1.31 Conversation
State X $1.35 Conversation
State X $1.36 Conversation
State X $1.38 Conversation
State X $1.40 Conversation
State X $1.41 Conversation
State X $1.42 Conversation
State X $1.50 Conversation
State X $1.72 Conversation
State X $1.89 Conversation
State X $2.88 Conversation
State X $0.45 Session
State X $0.73 Session
State X $0.74 Session
State X $0.74 Session
State X $0.75 Session
State X $0.76 Session
State X $0.76 Session
State X $0.80 Session
State X $0.82 Session
State X $0.85 Session
State X $0.85 Session
State X $0.86 Session
State X $0.88 Session
State X $0.89 Session
State X $0.89 Session
State X $0.89 Session
State X $0.90 Session
State X $0.90 Session
State X $0.92 Session
State X $0.92 Session
State X $0.92 Session
State X $0.93 Session
State X $0.94 Session
State X $0.94 Session
State X $0.94 Session
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State X $0.95 Session
State X $0.95 Session
State X $0.95 Session
State X $0.96 Session
State X $1.04 Session
State X $1.05 Session
State X $1.06 Session
State X $1.07 Session
State X $1.09 Session
State X $1.11 Session
State X $1.11 Session
State X $1.11 Session
State X $1.24 Session
State X $1.31 Session
State X $1.39 Session
State X $1.45 Session
State X $1.55 Session
State X $1.90 Session
State X $2.25 Session
State X $2.27 Session
State X $2.50 Session
State X $3.33 Session
* There are 68 entities listed, because 13 states had one rate and/or provider change in 2007 (including 
one that established separate rates for TRS and STS); 2 states had 2 rate and/or provider changes in 2007; 
1 state has 3 providers; Puerto Rico and the District of Columbia are included; and Michigan’s data is 
excluded from the table, because they did not establish a per-minute rate.
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APPENDIX B
CTS Intrastate Rate Data for 2007
Per-Minute Rate Conversation or Session Minutes
State X $1.29 Conversation
State X $1.39 Conversation
State X $1.40 Conversation
State X $1.40 Conversation
State X $1.43 Conversation
State X $1.45 Conversation
State X $1.45 Conversation
State X $1.45 Conversation
State X $1.45 Conversation
State X $1.45 Conversation
State X $1.47 Conversation
State X $1.47 Conversation
State X $1.50 Conversation
State X $1.56 Conversation
State X $1.59 Conversation
State X $1.61 Conversation
State X $1.61 Conversation
State X $1.64 Conversation
State X $1.65 Conversation
State X $1.65 Conversation
State X $1.70 Conversation
State X $1.32 Session
State X $1.35 Session
State X $1.37 Session
State X $1.40 Session
State X $1.40 Session
State X $1.40 Session
State X $1.40 Session
State X $1.40 Session
State X $1.43 Session
State X $1.44 Session
State X $1.44 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.45 Session
State X $1.47 Session
State X $1.47 Session
State X $1.47 Session
State X $1.48 Session
State X $1.52 Session
Federal Communications Commission DA 08-1476  
12
State X $1.53 Session
State X $1.60 Session
State X $1.70 Session
State X $1.82 Session
State X $1.90 Session
* There are 50 entities listed, because 7 states had rate and/or provider changes in 2007; 6 states, the 
District of Columbia, and Puerto Rico did not offer CTS in 2007; and Michigan’s data is excluded from 
the table, because they did not establish a per-minute rate.