Schools and Libraries
Universal Service Support Mechanism
Eligible Services List for Funding Year 2012
Overall Eligibility Requirements for All Categories of Service:
The Eligible Services List (ESL) indicates whether specific products or services may
be able to receive discounts under the Schools and Libraries Universal Service
Support Mechanism (otherwise known as the E-rate program or "E-rate"). The ESL
is organized into five sections that represent the five funding categories established
by the Federal Communications Commission (FCC), plus a Miscellaneous section:
Telecommunications Service
Telecommunications
Internet Access
Internal Connections
Basic Maintenance
Miscellaneous
Under the E-rate program, E-rate funds are allocated according to rules of priority,
with first priority given to requests for telecommunications services,
telecommunications, and Internet access services ("priority one" services). The
remaining available funds are allocated to requests for support for internal
connections and basic maintenance of internal connections ("priority two" services).
This ESL also provides other informational sections including:
Special Eligibility Conditions
Glossary, providing additional information about the
terms used in this ESL
Index
Funding may be provided only for eligible products or services that will be used for
educational purposes. See 47 C.F.R. § 54.500(b), 54.502, and 52.504. The
conditions for eligibility are described in the specific entries of this ESL. All program
participants are reminded to review the Special Eligibility Conditions at the end of
this ESL in addition to all of the entries applicable to the services or products they
are requesting. Services that are not eligible for E-rate discounts are listed at the
end of each category. Any service that meets the definition of "telecommunications
service" is eligible for E-rate funding. For other services, funding is limited to those
products and services expressed as eligible in the ESL. Please note that the services
funded under the "Learning on the Go" program are not subject to the restrictions
regarding "eligible locations" in the Special Eligibility Conditions section or elsewhere
in this ESL. See Wire/me Competition Bureau Announces Selected Applications for
the E-rate Deployed Ubiquitously (EDU 2011) Wireless Pilot Program, WC Docket No.
10-222, Public Notice, 26 FCC Rcd 3469 (Wireline Comp. Bur. 2011); Schools and
Libraries Universal Service Support Mechanism, A National Broadband Plan for Our
Future, CC Docket No. 02-6, GN Docket No. 09-51, Sixth Report and Order, 25 FCC
Rcd 18762, 18785-18787 (2010) (Sixth Report and Order).
Additional information about eligibility requirements is available at USAC's website at
http://www.usac.org/sl/, the reference area of the USAC website at
Schools and Libraries Eligible Services List for Funding Year 2012 Page 1
httn ://www.usac.org/sl/tools/reference-area.asx, and in Schools and Libraries
News-briefs available at http ://www.usac.oro/sl/tools/news-briefsfDefaultasx.
These documents are not incorporated by reference into the Eligible Services List.
This version of the Eligible Services List is dated September 28, 2011. Some
eligibility information in this List represents a change from prior funding years and
applies to funding requests for Funding Year 2012.
Schools and Libraries Eligible Services List for Funding Year 2012- Page 2
Eligibility Requirements for all Telecommunications Services:
To be eligible for support, telecommunications services must be provided by a
telecommunications carrier, that is, a company that offers
telecommunications services on a common carriage basis. A
telecommunications service is "the offering of telecommunications for a fee
directly to the public, or to such classes of users as to be effectively available
directly to the public...." 47 U.S.C. § 153(46). All telecommunications
carriers must be common carriers and are required by the Commission to file
FCC Form 499A (Telecommunications Reporting Worksheet). Note that not
every service listed on a telephone bill is a telecommunications service.
Except as otherwise indicated in this section, support in this funding category
is available only for telecommunications services or for services that are an
integral component part of a telecommunications service. Support in this
funding category is also available for maintenance and technical support
appropriate to maintain reliable operation when provided as a component of
an eligible telecommunications service. Please see the Miscellaneous section
of this document for additional entries applicable to Telecommunications
Services, such as charges for installation and configuration. Support is not
available for end-user equipment purchased by applicants.
In addition, some service offerings provide a combination of both Internet
access and telecommunications services. For example, a service provider
may offer local phone service, long distance service, cellular service, and
Internet access for one price. For administrative convenience, such a
combined offering, if provided by an eligible telecommunications carrier, may
be requested in the telecommunications services category of service on the
FCC Form 471. Alternatively, funding may be requested as two separate
requests, with the price of the offering appropriately allocated between the
telecommunications services and Internet access categories.
If Internet access is being requested in the telecommunications services
category, applicants must indicate that Internet access is being sought on
FCC Form 470. Please note that funding of Internet access in the
telecommunications services category does not relieve applicants of
complying with the requirements of the Children's Internet Protection Act
(CIPA).
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 3
Telecommunications Services
Function Description
Digital Transmission A telecommunications service that provides
Services transmission from an eligible school or library facility
to other locations beyond the school or library is
eligible for discount. Digital transmission services
refer to data links that connect multiple points using
any available technology. An eligible digital
transmission service may be used to connect an
eligible location to the Internet or Internet2. Digital
transmission services used to link local networks are
commonly called "wide area networks" (WAN5).
Eligible digital transmission technologies include, but are
not limited to:
• Asynchronous Transfer Mode (ATM)
• Broadband over Power Lines (BPL)
• Digital Subscriber Line (DSL)
• DS1, DS-3
• Ethernet
• Fiber
• Frame Relay
• Integrated Services Digital Network (ISDN, BRI,
PRI)
• OC-1, OC-3, OC-12, OC-n
• Satellite service
• Switched Multimeciabit Data Service (SMDS)
• T-1, T-3, Fractional T-1
• Wireless
Components required as an integral part of a digital
transmission service are eligible for discount, such as:
• costs of a permanent virtual circuit (PVC)
• costs of trunk lines
• reasonable installation costs
The telecommunications component of:
o a distance learning capability
• video, or
• interactive television, is eligible for discount.
In addition, the telecommunications component of voice
or video conferencing services that provide a means for
multiple users to participate in group discussions may be
eligible if the services are limited only to eligible
educational or library purposes.
Paging Paging services are eligible when integral, immediate, and
proximate to the education of students.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 4
Telecommunications Services
Telephone Service "Telephone Service" refers to communication that takes
place using the public switched telephone network. Costs
to subscribe to a telephone service are generally eligible
for discount, including the costs for the following
telephone services:
• 800 service, e.g., a toll-free telephone number for
students to contact school regarding questions
about homework
• Centrex
• Local phone service
• Long distance telephone service
• Interconnected Voice Over Internet Protocol (the
regulatory classification of interconnected V0IP
service does not affect the inclusion of this service
as an eligible service in this category)
• POTS ("Plain Old Telephone Service")
• Radio loon
• Wireless telephone services, e.g., cellular service
and Personal Communications Services (PCS)
o See the Internet Access category for the
eligibility of Wireless Internet access/e-mail
plans for portable electronics
Shared telephone service (only that portion of the
shared service relating to the eligible use and location
may receive discounts)
Various payment options may be used with these eligible
• services, and phone bills may include billing terms, such
as, flat rate, local measured service, and message rate
service. Phone calling cards may also be eligible, if they
are used for an educational purpose.
• Service to an eligible location for educational or
library purposes can provide voice communication,
fax connections, modem connections, 9,. or an
alarm.
Telephone Service Telephone features indicated in this section are eligible for
Components discount if they are a component part of a telephone
service. Generally, this requirement means that these
charges will appear on the same bill as the telephone
service itself.
• 900\976 Call blocking
• Text messaging
• Custom calling services
• Direct Inward Dialing (DID)
• Directory assistance charaes
o An inside wire maintenance plan is eligible as a
• component part of a telephone service only if
charges are minimal.
• Installation charges-see the entry for "Installation
and Configuration" in the Miscellaneous section
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 5
Telecommunications Services
NOT Eligible for E- The following services are NOT ELIGIBLE for discount:
rate Funding as • 900\976 service
Telecommunications • Broadcast "Blast" Messaging
Services • Direct Broadcast and other services that provide
broadcast content or cable television
• Directory advertising
• Extra costs for directory listings
• Payphone
• Reverse directory assistance
• Non-telecommunications components of a distance
learning service, video service, or interactive
television service, such as a scheduling service or
services for creation, maintenance, and storage of
content
• Internet2 membership dues
• Charges for creation, configuration, or maintenance
of content
• Services that go beyond a telecommunications
service, such as monitoring services for or an
alarm telephone line
• Telephone services that connect to a residential
facility or home, except as allowed by the
Commission in FCC 10-175 for the residential areas
of residential schools that serve unique populations
• Services that provide voice, video, or data
connectivity exclusively within school or library
grounds are not eligible for funding as
• Telecommunications Services but may be eligible
as Internal Connections
• Services to ineligible locations
• Applications (including GPS) for wireless devices
• are not eligible for discount. Charges for
telecommunications service used solely for the
provision of these applications are not eligible.
Schools and Libraries Eligible Services List for Funding Year 2012- Page 6
Telecommunications Services
Eligibility Requirements for Telecommunications:
Non-telecommunications carriers may provide telecommunications via lit or
dark fiber in whole or in part. See Sixth Report and Order.
Telecommunications is defined as "the transmission, between or among
points specified by the user, of information of the user's choosing, without
change in the form or content of the information as sent and received." 47
U.S.C. § 153(43).
Function Description
Fiber or Dark Lit or dark fiber, provided by any entity, including a non-
Fiber telecommunications carrier, is eligible. Dark fiber is eligible as
long as applicants light the fiber immediately.
Certain maintenance and installation costs are also eligible,
including charges for installation of dark fiber within the
property line. Special construction charges to build out dark
fiber connections from an applicant's facilities to an off-
premises fiber network are NOT eligible. Special construction
charges include design and engineering costs, project
management costs, digging trenches and laying fiber. For
leased lit fiber, all special construction charges are eligible.
The purchase and ownership of modulating electronics
associated with lighting dark fiber is NOT eligible as priority
one telecommunications but if it is on premises, it may be
eligible under the priority two internal connections category if
it meets the definition of internal connections. Modulating
electronics on applicant-leased dark fiber that is leaving the
school premises is NOT eligible. When lit fiber is leased as
telecommunications, the modulating electronics included as
part of that service is eligible as telecommunications.
Applicants are also not permitted to use E-rate discounts to
acquire unneeded capacity or warehouse dark fiber for future
use.
Applicants should apply for fiber service as a
telecommunications service, if they select a
telecommunications carrier to provide the fiber. Applicants
should apply for the fiber service as Internet access, if they
select a non-telecommunications carrier to provide the fiber.
We include dark fiber as an eligible service irrespective of
whether the FCC has classified this service as a
telecommunications service or an information service. As
such, the regulatory classification of dark fiber does not affect
its inclusion as an eligible service.
Schools and Libraries Elicible Services List for Funding Year 2011 Page 7
Telecommunications
Eligibility Requirements for All Internet Access Servkes:
Internet access, includes the following elements:
(1) The transmission of information as common carriage;
(2) The transmission of information as part of a gateway to an
information service, when that transmission does not involve the
generation or alteration of the content of information, but may include
data transmission, address translation, protocol conversion, billing
management, introductory information content, and navigational
systems that enable users to access information services, and that do
not affect the presentation of such information to users; and
(3) Electronic mail services (e-mail). See 47 C.F.R. § 54.5.
Support in this funding category is generally only available for basic conduit
access to the Internet but is not available for content, equipment purchased
by applicants, and services beyond basic conduit access to the Internet.
Support may also be available for selected services that are an integral
component part of an Internet Access service, and other services that the
Commission has designated as eligible for discounts.
Maintenance and technical support appropriate to maintain reliable operation
is eligible for discount when provided as a component of an eligible Internet
access service. Please see the Miscellaneous section of this document for
additional entries applicable to Internet Access, such as charges for
installation and configuration.
Function 9 Description
E-mail Service E-mail service is eligible. E-mail service is often included in
the cost of basic conduit access to the Internet or may be
provided at a separate cost, either as a fixed charge and/or on
a per-user or other basis.
Some e-mail services may include substantial ineligible
features, such as collaboration tools, and services to ineligible
users. Funding is limited strictly to the eligible portion of an
electronic mail service (i.e., the part of the service that
provides for the transmission of text messages and other
information). E-mail archiving is not eligible for discount.
Internet Access Basic conduit access to the Internet is eligible regardless of
technology platform. Access technologies include but are not
limited to:
Schools and Libraries' Eligible Services List for Funding Year 2012- Page 8
Internet Access
• Broadband over Power Lines (BPL)-enabled Internet
access service
• Cable Modem
• Digital Subscriber Line (DSL)
• Fiber/Dark Fiber
o Satellite service
• Telephone dial-up
• T-1 lines
• Wireless
Eligible Internet access may include features typically provided
for when provided as a standard component of a vendor's
Internet access service. Such features may include Domain
Name Service, Dynamic Host Configuration, and basic firewall
protection against unauthorized use and access. Firewall
protection may not be provided by a vendor other than the
Internet access provider and may not be priced out separately.
Basic conduit access to the Internet may be used to access
Internet-based distance learning and video conferencing
services.
A wireless Internet access service is eligible under the same
provisions as wired access to the Internet.
A Wide Area Network can be eligible for funding as a part of
Internet access if the service is limited to basic conduit access
to the Internet and the offering is the most cost-effective
means of accessing the Internet.
A wireless Internet access service designed for portable
electronic devices is eligible if used for educational purposes
and the off-campus use is removed by cost allocation.
Applications (including GPS) for wireless devices are not
eligible for discount. Service/Data charges dedicated solely to
the provision of these applications are not eligible and require
cost allocation.
Mobile hotspot service designed for portable electronics is
eligible if used for educational purposes, if off-campus use is
cost-allocated. Hardware costs of the mobile hotspot
embedded in or connected to the end-user device are not
eligible.
Internet - These services may be purchased separately or as part of a
Related bundled Internet access service.
Services
• Interconnected Voice over Internet Protocol (the regulatory
classification of interconnected V0IP service does not affect
the inclusion of this service as an eligible service in this
category)
Schools and Libraries' Eligible Services List for Funding Year 2012 - Page 9
Internet Access
• A web hosting service that provides a means for a school
or library to maintain a website on the Internet is eligible.
This will include storage, access, and website
administration tools for the creation and maintenance of
the website. In addition, web hosting may include
password-protected pages, interactive communication
features such as blogging and webmail, and other features
that facilitate real-time interactive communication, such as
instant messaging and chat.
• Domain name registration is eligible if it is necessary for
the creation of a school or library website.
NOT Eligible The following services are NOT ELIGIBLE for discount:
for E-rate
Funding as • Online Backup Solutions
Internet Access • Internet access that provides features or content that
Services go beyond basic conduit access to the Internet.
Internet content or charges for the creation or display
of information. (E-mail service, e-mail account fees,
and web hosting service, however, are not considered
Internet content.) Applicants may accept an Internet
Access service with minimal content included if the
content meets the limitations for Ancillary Use. See
Special Eligibility Conditions below for further
information on Ancillary Use.)
• Costs attributable to the creation or modification of
information, or design such as a web site creation fee
or content maintenance fees.
• Content supplied as part of a web hosting service
created by third-party vendors or the web hosting
service provider itself and any features or software
involving data input or retrieval other than the
provision of applicant-created content for an
educational purpose (e.g. teacher web pages or blogs).
• The parts of a web hosting service that include, but are
not limited to, any portion of tools, capabilities or
integration with other systems such as: Student
Information Systems (SIS); databases; student
attendance or grades or grade management; course
scheduling; tests or testing systems; on-line/interactive
education systems; and learning/education
management systems. (An eligible web hosting service
will also not include support for the applications
necessary to run online classes or collaborative
meetings).
• Charges to access Internet content or limited-access
information
o Charges for distance learning or video conferencing
utilities, such as web meetings or online collaboration
Schools and Libraries' Eligible Services List for Funding Year 2012- Page 10
Internet Access
solutions, even if provided via the Internet
• Software, services, or systems used to create or edit
Internet content
• Internet2 membership fees
• Training regarding the use of the Internet
• Costs for training provided via the Internet
• Point-to-point connectivity of data, video, or voice
applications that are to be provided only by eligible
telecommunications carriers, except if provided via
fiber or dark fiber.
• Specialized services that go beyond basic conduit
access to the Internet, such as Virtual Private Network
services
• Electronic library/on-line public access and associated
software
• Applications (including GPS) for wireless devices are
not eligible for discounts. Charges for Internet access
service used solely for the provision of these
applications are also not eligible.
Separate pricing for the following components when not
included in the standard configuration of an Internet access
service is NOT ELIGIBLE:
• Caching
• Content filtering
• Web Casting
Please see the Miscellaneous section of this document for
additional entries applicable to Internet access. For example,
finance charges and termination charges are not eligible.
Schools and Libraries' Eligible Services List for Funding Year 2012 Page 11
Internet Access
Internal Connections
Eligibility Requirements for All Internal Connections:
Internal Connections are components located at the applicant site that are
necessary to transport information to classrooms, publicly accessible rooms of
a library, and to eligible administrative areas or buildings. Internal
Connections include connections within, between or among instructional
buildings that comprise a school campus or library branch, but do not include
services that extend beyond the school campus or library branch.
Components at the applicant site are eligible only if they are an essential
element in the transmission of information within the school or library. The
components must be necessary to transport information to the individual
classrooms or public areas of a library.
Internal Connections do not include services that extend across a public right-
of-way beyond the school or library facility.
Funding for Internal Connections is subject to the provisions of the "Two-in-
Five Rule."
Function Description
Cabling! Cabling, connectors, and related components used for eligible
Connectors voice, video, and data transmission within an eligible location
are eligible for discount. Eligible components include:
• Cable (e.g., copper, fiber, coax, twisted pair)
• Connectors
• Jacks, panels, facelates and wire managers
• Conduit and raceway
• Other cabling components necessary to transport
information to the individual classrooms or public
areas of a library.
Consumable components are eligible only when included as
part of the original installation of eligible components.
Eligibility limitations
If cabling or cabling components are used for both eligible
and ineligible purposes, the cost of the ineligible portion must
be cost allocated.
Circuit Cards! Circuit cards and related components, such as memory
Components modules/Random Access Memory (RAM), are eligible if they
are necessary for adequate performance of an eligible
component, for example, an eligible PBX, router, or server.
Network interface cards that are separately priced or used in
eligible equipment are eligible.
Schools and Libraries Eligible Services List for Funding Year 2012- Page 12
Internal Connections
Processors and a processor terminator card are eligible if used
in an eligible component.
Phone modems may be eligible if used with an eligible server
or other eligible device for providing remote dial-in network
access, if the remote access is limited to connections from
eligible locations.
Data Components used to transport information from
Distribution telecommunication or Internet access facilities to the
individual classrooms or public areas of a library are eligible.
Such components may include:
• Access Points used in a LAN environment
• Hubs
• Multiplexers used as part of a LAN
• Network Switches are eligible for discount when used
for an eligible purpose
• Routers are eligible for a discount when used for an
eligible purpose
• Wireless LAN Controllers
Voice/Video over IP components are eligible as Internal
Connections.
Components such as those indicated above are typically
configured into a local area network or wireless area network.
Some products may have modules or features that are not
eligible, (e.g., content filtering, network management, and
caching). If these ineligible components are available
separately, or the applicant specifically seeks the ineligible
functions, their cost must be subtracted from the amount
eligible for discount.
Data Protection Data protection components are used to ensure the continued
operation of eligible equipment by protecting equipment and
computer files from environmental or security hazards. The
following components are eligible if used to provide basic and
reasonable measures for data protection:
• Firewall
• Proxy Server
• Tape Backup when used as part of an eligible server
• Virtual Private Network
• Tape backup cartridge units are eligible when used as
part of an eligible server. A cartridge included with a
tape backup may be provided as an integral
component of the backup unit, if the cartridge is part
of the standard product configuration and provided at
no additional cost.
Schools and Libraries Eligible Services List for Funding Year 2012 Page 13
Internal Connections
An Uninterruptible Power Suoily (UPS)/Battery Backur that
protects eligible equipment is eligible as a data protection
component, but no funding will be provided for UPS systems
that can provide continued backup power for substantial
periods in excess of that necessary for basic power protection.
The following components used for the reliable operation of a
UPS are eligible:
UPS Interface ExDander
Relay I/O Module
Interfaces, Interfaces, gateways, and antennas represent miscellaneous
Gateways, components that are eligible when used for an eligible
Antennas purpose to transport telecommunications or Internet access
information to the individual classrooms or public areas of a
library.
The following components are generally eligible:
• Bridge
• Cable Modem (but not for receipt of cable TV service;
may also be leased as part of Internet access service)
• Channel Service Unit/Data Service Unit (CSU (may
also be leased as part of priority one service)
• Coer-to-Fiber
• FRAD
• Gateway
• Interface/Edge Device
• Network Interface Device
o Media Converter
• Terminal Adapter
• Transceiver
• Voice/Fax network module
Eligibility limitations for antennas
Antennas and related components, such as satellite dishes
used for eligible purposes, are eligible for discount if they are
priced separately on a contract or are sold separately.
Antennas embedded in ineligible equipment such as computer
workstations are not eligible.
While an antenna mast that supports eligible Internal
Connections is eligible, large antenna towers are not eligible
as Internal Connections.
Servers Computers used as servers or similar centralized functions are
eligible if the use is necessary to transport information to the
individual classrooms or public areas of a library.
A server may be eligible depending on how it is used. An
Schools and Libraries Eligible Services List for Funding Year 2012 Page 14
Internal Connections
eligible server must serve as a conduit for information rather
than as a source for content. Servers typically provide
multiple functions. If servers are used for both eligible and
ineligible purposes, the cost of the ineligible portion must be
cost allocated. The following servers are eligible:
• Dynamic Host Configuration Protocol (DHCP)
• Domain Name Service (DNS)
• E-mail
• Firewall, or Proxy Server
The following servers are eligible only in certain cases:
Remote Access Components- Eligible if steps are taken to
ensure that remote access is limited to connections from
eligible locations. Remote access cannot be provided to
homes or other non-school or non-library sites, other
than eligible school-based residences and dorms.
Terminal Server- Eligible to the extent that the use meets
the other eligible server types indicated in this section,
but not eligible as a source for ineligible software
applications or other ineligible uses.
Web Server- Eligible if used to display content to users of
the Internet, but not eligible as a source for software
applications, database functions, or storage of end-user
files.
One monitor per eligible server or other eligible component
requiring a visual display is eligible for discount. However,
special-purpose devices, such as large screen monitors, are
not eligible.
A KVM switch ("keyboard-video-mouse" switch) is eligible if
cost-effective in comparison to the individual components
necessary.
Software Specific types of computer software are eligible for discount.
Operating system software, such as network operating
system software required to obtain operation of an eligible
component, is eligible, including functionality provided with
the core operating system at no cost. Additional software
products available separately that provide optional
operational features are not eligible for discount.
E-mail software that is a server-based, shared product is
eligible. If such a software product provides substantial
additional functionality that is not eligible, such as archiving,
database, workflow, or groupware features, only the e-mail
portion of the product is eligible and the cost of the ineligible
portion must be cost allocated.
Schools and Libraries Eligible Services List for Funding Year 2012- Page 15
Internal Connections
E-mail software or other eligible components that include
content filtering as an integral component part are eligible,
but a separately priced content filtering module or product is
not eligible.
Software for a server-based, shared voice mail system is
eligible.
Software for server based, V0IP user licenses are eligible.
Client Access Licenses for eligible software products are
eligible
Virtualization software that is a server based, shared product
is eligible if used for an eligible server function. If such a
software product is used for or provides substantial
functionality that is ineligible, such as archiving, applications,
network management, a cost allocation to remove the
ineligible functionalities is required.
Storage Devices Storage devices provide electronic data storage on magnetic
or other media. Devices include hard disk drives, CD ROM
drives, DVD drives, and floppy disk drives.
Storage products may be used to store the operating system
of an eligible product, such as a network server used for an
eligible purpose. (See the entry for Servers for further
information.) In addition, storage products may be used for
eligible e-mail files but not for e-mail archiving.
An eligible server or other eligible component that provides a
storage product, such as a DVD drive, as an integral
component part, at no additional cost, is eligible.
Telephone Centralized components that are an essential element in the
Components transport of telephone services within a school or library are
eligible. This includes:
• Private Branch Exchange (PBX)
• KeY System (KSU)
• Voice Mail
• Wireless
• V0IP Telephony Eguipment
In addition, the following features are also eligible:
• Automatic Route Selection (ARS
• E911 Reader Board
• Voice Compression Module
• Voice Interface Card
One switchboard/attendant console necessary for operation of
each eligible PBX or eligible Centrex telephone service is
Schools and Libraries Eligible Services List for Funding Year 2012- Page 16
Internal Connections
eligible.
An intercom system that is an integral component of a PBX or
other eligible product that is included in the cost of the
eligible component is eligible
Video Centralized video necessary to transport information to the
Components individual classrooms or public areas of a library are eligible.
This includes:
• CODEC
• Master Control Unit
• Multipoint Control Unit
• PVBX
• Video Amplifier
• Video Channel Modulator
• Enhanced Multimedia Interface
Equipment that is used to control the programming,
distribution, and selection of video content may be eligible, if
used in the transport of information to individual classrooms
or public areas of a library. However, such components are
not eligible if used in end-user equipment and/or are operated
directly by end-users.
Other Eligible Documentation in hard copy or electronic form is eligible for
Internal discount if it is basic and is provided as part of the purchase
Connections of eligible components.
Components
Racks are eligible only to the extent that the components they
contain are eligible. A surge protector provided as an integral
component of a rack or cabinet, without a separately
identifiable cost can be included in the cost of the rack or
cabinet, but a separately priced surge protector is not eligible.
System improvements and upgrades to eligible components
are eligible for discount. Memory upgrades, for example, to
eligible servers are eligible, but memory upgrades would not
be eligible in end-user workstations.
Please see the Miscellaneous section of this document for
additional entries applicable to Internal Connections, such as
charges for installation and configuration.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 17
Internal Connections
NOT Eligible for Products and services are only eligible as Internal
E-rate Funding Connections if they are an essential element in the
as Internal transmission of information within the school or library.
Connections
Components The following components are NOT ELIGIBLE:
• Asbestos removal
• Broadcast
• Electrical system upgrades
• Multimedia content, such as encyclopedias on CD
RaM, video information, etc., and also multimedia kits
• Intercom and public address (PA) system
• Spare parts
• External speakers (except when provided at no cost as
an integral part of an eligible component)
• Test Eguipment
• Consumable Kits which contain installation tools
• Wiring and components providing electrical service or
for radio or television broadcast or cable services
• Network interface cards that are embedded in
ineligible equipment (such as end-user equipment) or
included in the pricing for ineligible equipment
• Phone modems that are provided in or with end-user
equipment, or used to provide dial-in access from
ineligible locations such as homes or other non-school
or non-library sites
• Lightning Arrestor
• Surge Protector
• Power Distribution Units
• Power Strips
• Disaster Recovery
• Environmental Monitoring
• Components that are installed in standby mode,
redundant, not active and online, or otherwise not an
essential element in the transmission of information
within the school or library
Ineligible Servers:
• Storage of application software, databases accessed
by end users, or end-user files other than e-mail files
• End-user personal computers/workstations, even if the
device also provides server functionality
• Caching server and print server. (However, caching
and print server features provided by the core network
operating system may be utilized if the principal
function of the server is for other purposes that are
eligible).
• Laptop (presumed to not be eligible because a laptop
is typically used as an end user workstation).
Schools and Libraries Eligible Services List for Funding Year 2012- Page 18
Internal Connections
Ineligible Software:
• All end-user software such as curriculum and
productivity software
• Softihones for V0IP
• Aoolication Software other than server-based, shared
e-mail
• Software used to develop new applications
• Network management software
• Operating system software for end-user computers
• Security software/Utility software, such as anti-virus
and anti-spam software
• Client Access Licenses for ineligible software products
Ineligible Storage:
• Devices used to supplement storage requirements of
personal computers on a network. For example,
storage devices are not eligible if used to store the
following information: end-user files other than
eligible e-mail files; application software; other
ineligible software; archival information including
archived e-mail files; caching information
• Storage devices in end-user components, such as end-
user computer workstations
• Consumable storage, such as floppy disks, recordable
CD ROM media, and cartridge magnetic taie
• Video Content Storage
Ineligible Data Protection Components:
• Intrusion Detection/Intrusion Prevention
• Online Backuij Solutions
• Tape backup cartridge units when part of a PC or
workstation
• Cost of purchasing additional or separate tapes
Ineligible Interfaces, Gateways, Antennas:
Antennas and other components used for the receipt of over-
the-air radio and television broadcast signals or for radio
signals from cable television operators.
Ineligible Telephone Components:
• Automatic Call Distribution System (ACD)
• Call Accounting System
• Call Seguencer
• Homework Hotline
• Station Message Detail Recording (SMDR)
a An intercom or public address system
Schools and Libraries Elicible Services List for Funding Year 2012- Page 19
Internal Connections
Ineligible End-user Eciuijjment:
• ComDuter workstations including personal computers
and laptops
• End-user telephone sets
• Fax machine
• Cameras
• Microphones
• Videotape recorders
• Personal digital assistants, smarthones, and tablets
• PLDVD player
• Pager
• Printer
• Two-way radio
• End-user teleijhones and end-user voice mail such as
answering machines are not eligible. In addition,
telephone components not essential for the transport
of telephone services within the school or library are
not eligible (unless included as an integral component
of a standard product offering for an eligible product,
at no additional cost).
• Interactive White Boards
Ineligible Video ComDonents:
• End-user video equipment and equipment for the
creation of video content is not eligible for discount.
Examples include video monitors, televisions, video
cameras, and video recorders and playback devices.
• Broadcast and cable television eciuiment used for the
display or distribution of broadcast and cable television
signals
See the Miscellaneous section of this document for
additional entries applicable to Internal Connections. For
example, finance charges and termination charges are not
eligible.
Schools and Libraries Eligible Services List for Funding Year 2012- Page 20
Internal Connections
Basic Maintenance of Internal Connections
Basic maintenance of internal connections (BMIC) ensures the necessary and
continued operation of eligible internal connection components at eligible locations.
Funding will be provided for the eligible portion of a technical support contract that
includes services that exceed BMIC, if the ineligible portion of the contract can be
cost allocated. Technical support contracts that cannot be cost allocated to remove
costs that are beyond BMIC, are ineligible in their entirety.
All requests in this category are for services to be delivered within the July 1 to June
30 Funding Year.
Although Internal Connections is subject to the provisions of the "Two-in-Five Rule,"
this rule does not apply to Basic Maintenance of Internal Connections ("BMIC").
Maintenance Necessary basic maintenance services are defined as follows:
and Technical "but for the maintenance at issue, the connection would not
Support of function and serve its intended purpose with the degree of
Internal reliability ordinarily provided in the marketplace to entities
Connections receiving such services without E-rate discounts." 47 C.F.R. §
54.506(b). The following basic maintenance services are
eligible:
• Repair and upkeep of eligible hardware
• Wire and cable maintenance
• Basic technical support
• Configuration changes
Basic maintenance is eligible for discount only if it is a
component of a maintenance agreement or contract for eligible
components. The agreement or contract must specifically
identify the eligible components covered, including product
name, model number, and location. Reimbursements for BMIC
will be paid for the actual work performed under the agreement
or contract.
NOT Eligible The following products and services are NOT ELIGIBLE:
for E-rate
Funding as e Unbundled Warranties, including prepaid retainers for
Basic service that may not actually need to be performed.
Maintenance of • On-site technical support (i.e., contractor duty station at
Internal the applicant site) when off-site technical support can
Connections provide basic maintenance on an as-needed basis,
unless applicants present sufficient evidence
demonstrating that on-site technical support is more
cost-effective than utilizing off-site support.
o Services such as network management and 24-hour
network monitoring.
o Help desks that provide a comprehensive level of
Schools and Libraries Eligible Services List for Funding Year 2012-Page 21
Basic Maintenance of Internal Connections
support beyond basic maintenance of only eligible
components.
In addition, software Client Access Licenses are not eligible as
Basic Maintenance. However, Client Access Licenses for
eligible software products may be eligible in the Internal
Connections funding category.
Eligible basic maintenance does not include services to
maintain ineligible equipment, to enhance the utility of
equipment beyond the transport of information, or to provide
diagnostic services in excess of those necessary to maintain
the equipment's ability to transport information.
Schools and Libraries Eligible Services List for Funding Year 2012 Page 22
Basic Maintenance of Internal Connections
The service category for entries in this section should reflect the same category as
the product or service being installed or obtained-Telecommunications Services,
Internet Access, Internal Connections, or Basic Maintenance of Internal Connections.
The miscellaneous services and products in this section related to
Telecommunications should be requested in the Telecommunications Services or
Internet Access category, depending upon the nature of the service provider.
Product Type Description
(Function)
Installation and Installation, activation, and initial configuration of eligible
Configuration components are eligible if they are part of a contract or bid
for those eligible components. Such eligible services may
include basic design and engineering costs and basic project
management costs, if these services are provided as an
integral component part coincident with installation.
In addition, on-site training is eligible as a part of installation
services but only if it is basic instruction on the use of eligible
equipment, directly associated with equipment installation,
and a part of the contract or agreement for the equipment.
Training must occur coincidently or within a reasonable time
after installation.
Miscellaneous Fees and charges that are a necessary component of an
Fees and eligible product or service are generally eligible, including:
Charges
Change fees
Freight assurance fees
Shiooing charges
The following fees and charges are eligible only if a contract
with a vendor for eligible product or services specifically
provides for these costs:
• Per diem
• Travel time
A manufacturer's multi-year warranty for a period up to three
years and provided as an integral part of an eligible
component, without a separately identifiable cost, can be
included in the cost of the component.
Lease fees to rent or lease eligible components are eligible.
Taxes, surcharges, and other similar, reasonable charges
incurred in obtaining an eligible product or service are
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 23
Miscellaneous
eligible. This includes customer charges for universal service
fees, but does not include additional charges for universal
service administration.
A reasonable contingency fee is eligible only if it is a regular
business practice of the service provider. This fee will be
reimbursed only if the work is performed.
Voice Mail A voice mail service is eligible.
Service
Funding requests for a voice mail service may be submitted
in the Telecommunications Services category of service if
provided by an eligible telecommunications carrier or may be
submitted in the Internet Access category of service if
provided by any service provider.
In addition, voice mail equipment may be requested in the
Internal Connections category of service, but funding is not
available for end-user products, such asanswering machines.
Other In addition to components indicated in other sections of this
Miscellaneous Eligible Services List, the following components are NOT
Components that ELIGIBLE for discount:
are NOT Eligible
• Interest or finance charges
• Late payment fees
• Performance bond
• Termination charges
Any product or service that is duplicative of a service for
which funding has already been requested. Services that
provide necessary bandwidth requirements, such as multiple
T-1 lines, when appropriate for the population served and the
services to be received, are not duplicative.
Failover products or services are not eligible. Any stand
alone products or services that are only utilized when the
primary fails are not eligible.
Broadcast television, cable television, Instructional Television
Fixed Service (ITFS), and satellite television are not eligible
for discount.
Creation of software programs or functions, such as, through
computer programming is not eligible.
Ineligible Installation and Configuration:
Consulting services not directly tied to and coincident with
basic installation and configuration of eligible services are not
eligible. Services and components that are NOT ELIGIBLE
include, but are not limited to the following:
•Intialpnningtodetermbiethetechnokgy_and/or
Schools and Libraries Eligible Services List for Funding Year 2012 Page 24
Miscellaneous
components to be deployed.
• Network architecture design.
• Development of technology plans.
• Application assistance, program advice, and other
activities not tied directly to actual installation and
initial configuration of components.
• Labor costs for school and library personnel.
• Costs for contractor personnel to operate components.
• Costs for network manacement software, services,
and equipment.
• Test eguhment and tools.
• Enduser training, such as training of teachers and
staff in the use of covered services in their programs
of instruction or for professional development.
• Construction costs, other than incidental charges to
restore a facility to pre-installation conditions.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 25
Miscellaneous
Specia' Eligibility Conditions
The Universal Service Administrative Company maintains additional documentation
regarding the administration of the Schools and Libraries Support Mechanism at the
Schools and Libraries Division website, available at http://www.usac.org/sl/. These
documents are not included by reference in this Eligible Services List.
Ancillary Use If a product or service includes ineligible functionality,
then, in general, the proportionate cost of this
functionality must be removed from funding requests
through a cost allocation process. However, in certain
limited cases, if any ineligible functionality is not
significant and strictly ancillary to the principle uses of the
product or service, the full product or service may be
eligible for discounts.
The following conditions are considered when evaluating
whether ineligible functionality is ancillary: (1) a price for
the ineligible component cannot be determined separately
and independently from the price of the eligible
components, and (2) the specific package remains the
most cost-effective means of receiving the eligible
services, without regard to the value of the ineligible
functionality. In addition, the applicant may not be
specifically seeking one or more of the ineligible
components.
Funding requests that include only a single price for
components that contain both eligible and ineligible
functionality, and fail to meet the requirements for
Ancillary Use, are fully ineligible. Therefore, applicants are
encouraged to utilize a cost allocation process to remove
ineligible functionality whenever feasible. For further
information, see Cost Allocation Guidelines for Products
and Services.
Cost Allocation If a product or service contains both eligible and ineligible
features, an applicant may use cost allocation so that
partial funding can be provided. Any cost allocation must
be based on tangible information that provides a
reasonable and appropriate delineation between the
eligible and ineligible components. When no cost
allocation is provided for funding requests that require
cost allocation, USAC will contact the applicant to request
such cost allocation. See the web document "Cost
Allocation" for additional information.
Cost Allocation for File servers and other components can be used
File Servers simultaneously for multiple purposes, some of which are
eligible and some not eligible. Cost allocation is required to
Schools and Libraries Eliib1e Services List for Funding Year 2012 - Page 26
Special Eligibility Conditions
remove any ineligible functionality from funding requests.
However, the exact usage of a file server or other product
with multiple uses may be difficult to determine before the
product is installed and utilized. A simplified method of
cost allocation is available to accommodate this situation.
It is based on a simple averaging process of the different
functions of the product and is described more fully in the
web document "Cost Allocation."
Eligible Users and
Locations
.Activities that are integral, immediate, and proximate to
the education of students or the provision of library
services to patrons, qualify as "educational purposes."
The presumption is that activities on school or library
property meet this standard.
Residential schools that serve students with special
circumstances - schools on Tribal lands; schools
designated to serve students with medical needs; schools
designed to serve students with physical, cognitive or
behavioral disabilities; and schools where 35 percent or
more of their students are eligible for the National School
Lunch Program (NSLP) - are eligible for support. Some
services outside of a school or library location may also be
eligible for discount in certain cases, such as use by
teachers or other school staff while accompanying
students on a field trip or sporting event.
The term "school or library property" includes a district
office or similar facility, but does not include businesses or
organizations separate from a school or library
organization. For example, the facilities of a business that
has contracted with a school to provide bus service do not
constitute a location eligible for E-rate support.
Employees of a school or library with a normal duty station
at an eligible location are eligible users. Employees of a
non-school or non-library activity, even if located on
school or library property, such as a state government
office with responsibilities other than education or library
services (e.g., a division of motor vehicles), are not
eligible users.
Internet Access
with Ineligible Some Internet Access services may include features that
Fea ures are not themselves eligible, such as specialized content,caching services, and/or filtering services. In general,
funding requests that provide only a single price for a
product or service that contains both eligible and ineligible
functionality are fully ineligible. However, cost allocation
may be used to provide separated pricing for the eligible
and ineligible components.
In addition, in certain limited cases, an eligible product or
Schools and Libraries Eligible Services List for Funding Year 2012 Page 27
Special Eligibility Conditions
service can include ineligible components on an ancillary
basis. See the Special Eligibility Condition for Ancillary
Use for additional information about the conditions and
limitations of the Ancillary Use approach.
Two-in-Five Rule "Two-in-Five Rule" indicates that each eligible entity may
obtain support for Internal Connections funding requests
every two out of five years. This limitation applies only to
Internal Connections and not to requests appropriately
categorized as Telecommunications Services, Internet
_______________________ Access, or Basic Maintenance of Internal Connections.
Wide Area • WAN Versus LAN Components (On-Premise Priority
Networks One Eguipment). For data and other networks, the
distinction between Wide Area Network (WAN)
functionality and Local Area Network (LAN) functionality
can be essential for selecting the proper Category of
Service for funding requests-Telecommunications
Services, Telecommunications, Internet Access, or Internal
Connections. FCC rules establish a rebuttable
presumption that a connection does not constitute an
Internal Connection if it crosses a public right of way. In
order to determine what may be properly funded as
Internal Connections, a demarcation point between a Wide
Area Network service and the Local Area Network
components must be established. This approach is
described more fully in the web document On-premise
Priority 1 Eciuipment located in the SLD Reference Area of
the USAC web site.
• Lease of Wide Area Network Infrastructure.
Facilities that provide a Wide Area Network may only be
leased by applicants but not purchased. Limitations apply
to the reimbursements that are available for initial
implementation costs (leased equipment and its
installation) of service provider infrastructure. The Wide
Area Network Fact Sheet has further details about
exclusive access limitations, amortization requirements,
and other eligibility conditions for lease of Wide Area
Network functionality.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 28
Special Eligibility Conditions
800 Service 800 Servke provides toll calling that is paid by
(Telephone Service) the called party rather than the calling party.
The name comes from the original Area Code
used for all toll-free numbers. Current and
future "800 Service" area codes use the
convention 8NN, when N is a specific digit, for
example 888, 877, and 866.
900/976 Call Blocking Call Blocking is a monthly or recurring
(Telephone Service telephone company charge for the blocking of
Comgonents) calls, such as to 900 or 976 numbers. The
blocking prevents callers from completing calls
to 900 or 976 numbers.
900/976 Charges "900" is an area code used to reach a wide
(NOT Eligible for Funding as range of information providers. Examples of
Telecommunications the information that may be provided via a 900
Services) number are adult content programming,
weather reports, lottery results, or caller voting
for various topics such as television polls. 900
service calls are charged to the party
originating the call. Charges for accessing 900
calls are often included in the toll charges on
the local telephone bill. 976 service provides a
local, pay-per-call telephone service.
911/E911 Trunks/Lines 911 and E911 trunks or lines are dedicated
(Telephone Service) telecommunications links specifically or
exclusively used for connection between a
school/library and a Public Safety Answering
Point (PSAP).
Access Point An Access Point is a base station in a wireless
(Data Distribution) LAN. Access points are typically stand-alone
devices that may plug into an Ethernet hub or
server or may provide a repeater function for
wireless networks.
Alarm Telephone Line An alarm telephone line is a
(Telephone Service) telecommunications line specifically dedicated
to a school or library burglar or fire alarm
system. It may be the equivalent of a POTS
line or a dedicated line between the school or
library and the alarm company.
Antennas An antenna is a device for transmitting and/or
(Interfaces) receiving radio frequency signals.
Application Software Application software applies to software
(Not Eligible for E-rate S accessed directly by end users, such as word
Schools and Libraries Eligible Services List for Funding Year 2012- Page 29
Glossary
Funding as Internal processors, spreadsheets, utility, anti-virus,
Connections Components) and graphics programs.
Asbestos Removal Some older buildings were constructed using
(Not Eligible for E-rate products that contain asbestos, which has been
Funding as Internal determined to be harmful to health.
Connections Components) Renovations and installations in such buildings
require special treatment, such as, asbestos
removal.
Asynchronous Transfer Mode ATM is a high-speed Digital Transmission
(ATM) Service that can provide bandwidth of 622
(pjgjtal Transmission Megabits per second or higher.
Services)
Automatic Call Distribution An Automatic Call Distribution (ACD) system,
System (ACD) typically used with a PBX, provides a means of
(Telephone-Ineligible) automatically distributing calls evenly on a next
available agent basis, so that productivity is
maintained and inbound calls are handled
efficiently. The system also allows the
monitoring of operation on a real-time basis.
Additionally, some systems compile historic
reports that may enable better utilization of
resources for handling incoming calls.
Automatic Route Selection Automatic Route Selection (ARS) is a PBX and
(ARS) Centrex service that allows for automatic
(Telephone Components) selection of the most efficient and cost-
effective route. It may also be referred to as
"least cost routing". By using the ARS feature,
outgoing phone calls from PBX and Centrex
stations are routed to the most cost-efficient
service or facilities.
Bridge A bridge is a data communications device that
(Interfaces) connects two or more network segments, often
translating information from one type of
network protocol to another.
Broadband over, Power Lines Broadband over Power Lines (BPL) is a carrier
(BPL) current system installed and operated on an
(Digital Transmission electric utility service as an unintentional
Services) radiator that sends radio frequency energy on
(Internet Access) frequencies between 1.705 MHz and 80 MHz
over medium voltage lines or low voltage lines
to provide broadband communications. It is
also located on the supply side of the utility
service's points of interconnection with
customer premises.
Broadcast and Cable Broadcast/cable equipment applies to
Television Equipment equipment used in the transmission or receipt
(Video Components- of broadcast T'J, broadcast radio, broadcast
Ineligible) satellite, or cable television service.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 30
Glossary
Broadcast "Blast" Messaging Broadcast "Blast" Messaging is a service that
(NOT Eligible for Funding as allows for a message to be created and
Telecommunications delivered to a user defined group typically via
Services) voice or text message.
Cable Modem A cable modem is a modem designed for use
(Internet Access) on a TV coaxial cable circuit and provides a
(Interfaces) high-speed data path. It can provide high-
speed access to the Internet over a cable
television line.
Cabling Cabling refers to the wires or groups of wires
(Cabling) capable of carrying voice, video, or data
transmissions. Cabling provides electrical (or,
in the case of fiber optics, lightwave)
connectivity between points.
Caching Caching is a method that stores recently
(Servers-Ineligible) accessed information. Caching components,
(Storage Devices-Ineligible) such as, caching servers, store information
locally so that the information is accessible
more quickly than if it must be transmitted
across a network from a distant server.
Caching Service A caching service is a special high-speed
(Not Eligible for E-rate storage mechanism at the border of a network
Funding as Internet Access and the Internet that holds frequently accessed
Services) Internet information, thereby reducing retrieval
times for information often requested from the
Internet.
Call Accounting System A Call Accounting System records information
(Not Eligible for E-rate about telephone calls. It can provide
Funding as Internal comprehensive information about call costs by
Connection Comgonents) associating call records with users, phone
extensions, or profiles.
Such systems may include Station Message
Detail Recording (SMDR) or Call Detail
Recording (CDR), which are software/hardware
PBX components that provide the capability to
generate reports on call details such as call
duration, PBX station number, time and date,
dialed number, and cost of call.
Call Sequencer An Automatic Call Sequencer is a component
(Not Eligible for E-rate used with a PBX or Key system. The call
Funding as Internal sequencer distributes incoming telephone calls
Connections Components) among a select number of stations or
telephones. Some call sequencers are
designed to generate statistical reports on
number of calls and how calls were handled.
Cartridge Magnetic Tape Cartridge magnetic tape is used in tape backup
(Not Eligible for E-rate devices, and provides replaceable and archive
Schools and Libraries Eligible Services List for Funding Year 2012 Page 31
Glossary
Funding as Internal storage capacity.
Connections Components)
CD! DVD Player A Compact Disc or Digital Video Disc (CD/DVD)
(Not Elicjible for E-rate Player is a device that plays or reproduces the
Funding as Internal music, voice, and/or video from a CD or Digital
Connections Cornonents) Video Disc.
Cellular Service Cellular Service uses radio transmissions to
(Telephone Service) provide a wireless telephone service.
Centrex Centrex is a business telephone service that
(Telephone Service) consists of a wide variety of features, such as,
call forwarding and call transfer, provided by
central office software.
Change Fees Change fees are charges imposed for the
(Miscellaneous Fees and modification of an existing service.
Charges)
Channel Service Unit /Data A CSU/DSU is a device that terminates a digital
Service Unit (CSU/DSU) channel at a customer's premises. A CSU/DSU
(Interfaces) often serves as a demarcation between a local
network and wide area network facilities.
Circuit Cards Circuit cards provide microprocessors,
(Circuit Cards) transistors, and other components on a circuit
board. Circuit cards often are designed to fit
into a slot of a larger component, such as a
telephone PBX, router, or computer.
Client Access Licenses A Client Access License is a software licensing
(Software) approach used by some vendors that provides
authorization to access a software product.
CODEC / Video Encoder A CODEC (coder/decoder), also known as a
(Video Comrrnnents) video encoder, is a device comprising an
encoder and decoder in the same equipment.
The CODEC produces a coded output and
compresses and decompresses audio and video
signals.
Conduit and Raceway Conduit and raceway are metal or plastic pipe
(Cabling) or channels used to protect cable.
Conferencing Services Conferencing Services provide a means for
(Other Eligible multiple users to participate in group
Telecommunications) discussions via telephone circuits or video
facilities.
Connectors Connectors are devices that connect wires or
(Cabling) fibers.
Consumable Components Consumables consist of miscellaneous
(Cabling) components that are depleted with use, such
as tape, splicing materials, labels, and wire
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 32
Glossary
Consumable Kits Consumable Kits include installation tools and
(Not Eligible for E-rate consist of miscellaneous components that are
Funding as Internal depleted with use, such as tape, splicing
Connections Components) materials, labels, and wire wrap.
Contingency Fee A contingency fee is a specific dollar allowance
(Miscellaneous Fees and for possible unforeseeable elements that may
Charges) occur within the scope of a project.
Copper-to-fiber (TX-to-FX) A Copper-to-fiber converter, also known as a
Converter TX-to-FX converter, is a device that converts a
(Interfaces) copper connection to a fiber optic connection.
Couplers Couplers are passive devices that accept one
(Cabling) input broadband signal and replicate it onto
another or multiple outputs.
Custom Calling Services Custom calling services extend the features
(Telephone Service available with telephone service. Features
Components) available include (but are not necessarily
limited to) call waiting, 3-way calling, speed
calling, distinctive ring, and call forwarding.
Dark Fiber Service Dark fiber refers to fiber optic cable for which
(Dark Fiber) the service provider has not provided
modulating electronics.
Digital Subscriber Line (DSL) Digital Subscriber Line (DSL) is a technology
(Telecommunications/Internet that provides high-speed connections over
Access) telephone lines. Different types of DSL service
are available, using descriptions such as ADSL,
HDSL, and SDSL. The DSL family of
technologies sometimes goes by the general
name xDSL.
Direct Broadcast Satellite Direct Broadcast Satellite (DBS) is a technology
(DBS) that uses satellite to transmit TV programs to
(Ineligible subscribers. The transmitted signals are
Telecommunications) received using individual rooftop antennas.
Program reception of the subscriber is limited
to those channels broadcast by a specific
provider.
Direct Inward Dialing (DID) Direct Inward Dialing (DID) service allows
(Telephone Service outside calls to be directed to a Private Branch
Components) Exchange station line without the use of an
operator.
Directory Advertising Directory Advertising is advertising in a
(NOT Eligible for Funding as telephone directory yellow pages, Internet, or
Telecommunications elsewhere. This may be provided by the
Services) telephone company or another entity.
Directory Assistance Charges Directory Assistance Charges are those charges
(Telephone Service) assessed for calls made to 411 or other
Directory Assistance numbers such as (201)
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 33
Glossary
555-1212 for information. Typically charges
are assessed on a per call basis.
Directory Listings A telephone company directory contains an
(NOT Eligible for Funding as alphabetical listing, by name, of all telephone
Telecommunications subscribers (except those requesting unlisted
Services) or non-published service). Typically, the initial
directory listing is provided free of charge to
the subscriber, but extra-cost services are
available, such as additional listings, unlisted or
non-published numbers, and bolded entries.
Disaster Recovery Disaster recovery describes a means of
(DNot Eligible for E-rate restoring service to a computer network that
Funding as Internal has suffered a disaster. Such costs may
Connections Components) include the rental of a site that houses links
and equipment that is modeled after the
damaged network.
Distance Learning Distance Learning utilizes video and audio
(Digital Transmission technologies to allow students who are
Services) remotely located from other students or the
lecturer to participate interactively with the
class.
Documentation Documentation includes support material
(Other Eligible Internal provided in the form of paper or electronic
Connections Components) media. It may include diagrams, blueprints,
equipment specifications, or instruction
manuals for services and products.
Domain Name Registration A Domain Name indicates an address of
(Internet - Related Services) location on the Internet. For the e-mail
address portion of a symbolic abc@xyz.org, the
domain name is xyz.org. Domain Name
Registration is the registering of the name and
the charge associated with the registration
process.
Domain Name Service (DNS) Domain names, such as www.fcc.gov, are
(Internet Access) (Servers) alphabetic, so they are easier to remember
than the IP addresses on which the Internet is
based. A Domain Name Service translates the
alphabetical names input by users into the IP
addresses used by Internet devices.
DS-1 DS-1 is a type of Digital Transmission Service,
(Digital Transmission and stands for "Digital Signal, level 1." It
Services) operates at a bandwidth of 1.544 megabits per
second. Other DS levels-DS-2, DS-3, and DS-
4-operate at higher bandwidths.
Duplicative Services Duplicative services are those that deliver the
(Other Miscellaneous same functionality, to the same population, in
Ineligible Components) the same location, during the same period of
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 34
Glossary
Dynamic Host Configuration Standard networks need each computer to
Protocol (DHCP) have a unique address for communication to
(Internet Access) occur. Dynamic Host Configuration Protocol
(Servers) (DHCP) is a system that provides this unique
address from a central computer so that each
individual computer does not need to be
separately configured.
E911 Reader Board The E911 Reader Board is adjunct hardware for
(Telephone) a PBX and is used to access E911 Emergency
service.
Electrical System Upgrades Electrical system upgrades refer to products
(Not Eligible for E-rate and services that provide, upgrade, or enhance
Funding as Internal the provision of electrical power.
Connections Components)
E-mail E-mail stands for "electronic mail." E-mail or
(Software) electronic mail, is a system for sending text
(Servers) messages and other information across anetwork.
E-mail Archiving E-mail archiving is a form of electronic
(E-mail) recordkeeping that often includes compressing
• (Servers) e-mail files to make greater inbox space
(Storage Devices) available.
E-mail Service An e-mail service provides for the transmission
(E-mail) of text messages and other embedded data
such as file attachments. It also enables the
transmission of messages over a local network
or the Internet.
Enhanced Multimedia The EMMI is an interface that gives PC and
Interfance (EMMI) workstation users on ATM
(Video Components) networks the ability to send and receive full-
motion, high quality video, CD quality
stereo and high speed data. Signals are
transformed into ATM cells
and transported optically, using the
Synchronous Optical Network (SONET)
standard.
Environmental Monitoring Environmental monitoring components provide
Components information about heat, humidity, or other
(Not Eligible for E-rate factors in order to provide a warning system for
Funding as Internal conditions that may affect the correct operation
Connections Components) of equipment. For example, an environmental
monitoring card is sometimes available as an
optional feature of an uninterruptible power
supply and is used to monitor the
environmental conditions of a rack, computer
room, or data center.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 35
Glossary
Ethernet Ethernet is a type of Digital Transmission
(Digital Transmission Service. Traditionally, Ethernet operates at a
Services) bandwidth commonly known as lOBase-T
which is equivalent to 10 megabits per second
(Mb/s). lOOBase-T at 100 Mb/s and Gigabit
(1,000Mb/s) are also available.
Faceplates Faceplates are covers that fit over a jack,
(Cabling) outlet, or dial.
Failover Failover is generally a component or service
(Other Miscellaneous which is activated if the primary component or
Ineligible Components) service loses its capability to function.
Fax Machine A facsimile, or fax, machine is a device in which
(Not Eligible for E-rate the image of a document is electronically
Funding as Internal transferred over the telephone network and
Connections ComDonents) printed out elsewhere.
Fiber Optics or Fiber Fiber Optics is a technology that uses light to
(Digital Transmission transport information and can provide a Digital
Services) Transmission Service.
Filtering Service A filtering service protects users from
(Not Eligible for E-rate dangerous or inappropriate content most often
Funding as Internet Access by selectively blocking certain words or certain
Services) Internet sites.
Firewall A firewall is a hardware and software
(Internet Access) combination that sits at the boundary between
(Data Protection) an organization's network and the outside
(Servers) world, and protects the network against
unauthorized access or intrusions.
Flat Rate Flat Rate is a billing method for telephone
(Telephone Service) service that, for a set price per month, provides
a user an unlimited number of local calls.
FRAD A Frame Relay Assembler/Disassembler (FRAD)
(Interfaces) is a communications device that breaks a data
stream into frames for transmission over a
Frame Relay network and recreates a data
stream from incoming frames. A Frame Relay
router serves the same purpose but provides
more intelligence in avoiding congestion.
Frame Relay Frame relay is a type of Digital Transmission
(Digital Transmission Service. Frame relay networks in the United
Services) States support data transfer rates at T-1
(1.544 Mbps) and T-3 (45 Mbps) speeds.
Freight Assurances Freight assurance fees are fees assessed to the
(Miscellaneous Fees and purchaser for the guarantee of safe delivery to
Charges) their premises of goods, i.e., they provide
Schools and Libraries Eligible Services List for Funding Year 2012- Page 36
Glossary
shipping insurance.
Gateway A gateway is a network device that acts as an
(Interfaces) entrance to another network and often is used
to connect two otherwise incompatible
networks.
Hard Disk Drives Hard disk drives are storage devices that
(Storage Devices) consist of magnetic platters that spin like a
record player and magnetic pickup devices,
called heads, that are like the needle of a
record player. The magnetic platters and
heads are sealed in a vacuum in order to
maintain tight tolerances and enhance service
life.
Homework Hotline Equipment Homework Hotline equipment includes an
(Ineligible for E-rate Funding automated response or call routing system that
for Internal Connections provides information to callers about school
Components) assignments.
Homework Hotline Service A Homework Hotline Service is typically
(Other Eligible provided as a toll-free telephone number for
Telecommunications) students to contact the school regarding
questions on homework.
Hub Hubs are central connection points for some
(Data Distribution) types of local area networks with
interconnecting cabling from many individual
devices, such as computer workstations,
printers, servers, and other hubs.
Inside Wire Maintenance Plan An Inside Wire Maintenance Plan is a monthly
(Telephone Service) recurring charge that provides for the repair,
replacement, and maintenance of customer
owned inside-premise wire. Cost of the service
is sometimes included in regular monthly bills
for local and long distance telephone services.
Integrated Services Digital Integrated Services Digital Network (ISDN) is a
Network type of Digital Transmission Service that uses
(Digital Transmission traditional phone lines to transmit digital voice
Services) and data over telephone lines. There are two
types of service. Basic Rate Interface (BRI)
provides a total bandwidth of 144 kilobits per
second. Primary Rate Interface (PRI) provides
a total bandwidth of 1.544 megabits per
second.
Interactive Television Interactive TV (ITV) provides a means for a
(Digital Transmission viewer to interact with the television set in
Services) ways other than controlling the channels,
volume, and/or handling videotapes. In an
educational setting, such as in a school, ITV
provides a means for teachers and students
Schools and Libraries Eligible Services List for Fundinc Year 2012 - Page 37
Glossary
who are remotely located in different places to
conduct a class and to interact with each other.
liv also requires a special "set-top box" to be
added to the existing television set.
Interactive White Board An Interactive White Board is a device that
(Not Eligible for E-rate allows for end-users to display information with
Funding as Internal a vast array of interactive features such as
Connections Components) online annotation, the ability to control a
personal computer, and distance learning.
Intercom An intercom is an internal communication
(Not Eligible for E-rate system, originally consisting of multiple
Funding as Internal speaker/microphone devices connected into an
Connections Corn jonents) amplifier system. Currently, most intercoms
are a part of telephone systems, although
separate intercom systems continue to be used
in many schools.
Interconnected Voice over Interconnected V0IP is defined as a service that
Internet Protocol (1) enables real-time, two-way voice
(Interconnected V0IP) communications; (2) requires a broadband
(Telejhone Service ) connection from the user's location; (3)
(Internet - Related Services) requires Internet protocol-compatible customer
premises equipment (CPE); and (4) permits
users generally to receive calls that originate
on the public switched telephone network and
to terminate calls to the public switched
telephone network.
Interface/Edge Device An Interface or Edge Device is a physical device
(Interfaces) that can pass packets between some types of
networks and an Asynchronous Transfer Mode
(ATM) network. The device may be a router or
Ethernet-to-ATM switch that directly connects
to an ATM network.
Internet Access Internet access provides a connection to the
(Internet Access) Internet, which is the publicly available
worldwide system of interconnected computer
networks that uses agreed-upon technical
standards based on the Internet Protocol (IP).
Internet access provides a connection to a vast
quantity of information and services, such as
electronic mail and the documents and features
of the World Wide Web. Service Providers for
Internet access need not be
telecommunications carriers.
Internet Content Internet Content refers to all forms of
(Not Eligible for E-rate information that are available on the Internet,
Funding as Internet Access such as text, pictures, sound recordings,
Services) animation, and video clips.
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Glossary
Internet2 Internet2 is a consortium of universities,
(Not Eligible for E-rate industry, and government members that
Funding as Internet Access develop and deploy advanced network
Services) i applications and technologies.
Intrusion Detection/Intrusion Intrusion Detection/Intrusion Prevention
Prevention functions in addition to firewalls to monitor,
(Ineligible Internal detect, and deter threats to a network from
Connections Components) external and internal attacks.
Key System (KSU) A Key System, also known as Corn Key System
(Telephone Components) or a KSU, is a type of phone system that
permits more than one telephone line, PBX
extension, private line, or intercom line to
appear onasingle telephone.
KVM Switch A keyboard-video-mouse (KVM) switch is a
(Servers) switchbox that is used to control two or more
computers from a single keyboard, monitor,
and computer mouse.
Laptop / Notebook Computer A laptop or notebook computer is a lightweight,
(Servers-Ineligible) portable computer designed for mobility.
Lightning Arrestor A lightning arrestor is a device that protects
(Data Protection-Ineligible) equipment from lightning strikes and static.
Lit Fiber Lit fiber refers to fiber optic cable for which the
(Telecommunications) service provider provides modulating
electronics to light the fiber.
Local Area Network A Local Area Network (LAN) is a short distance
(Data Distribution) data communications network used to link
together computers and peripheral devices
under some form of standard control. The LAN
is most often connected by cabling or wireless
• links within the same building. A LAN consists
• of several components, including cabling,
• servers, computer workstations, network
interface cards, printers, and data distribution
equipment, such as network switches, hubs,
and routers.
Local Measured Service Local telephone companies use several
(Telephone Service) methods to bill customers for local phone
service, such as Flat Rate, Message Rate,
Measured Rate, and Local Measured Service.
Local Measured Service typically allows an
unlimited number of incoming calls. Outgoing
calls beyond a certain threshold result in extra
charges.
Local Phone Service riocai phone service is a service provided by a
(Telephone Service) local exchange carriers (LEC). Phone lines
from homes and businesses terminate at a
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 39
Glossary
central office of a LEC, which in turn connects
S to other local exchanges and to carriers for
long distance service.
Long Distance Telephone Long distance telephone service is provided by
Service interexchange carriers and provides telephone
(Teleihone Service) service outside of a local calling area.
Mast A mast is a pole or structure on which an
(Interfaces) antenna is placed.
P Master Control Unit A Master Control Unit (MCU) is a device that
(Video Components) controls the main operating functions of a video
system.
Media Converter A media converter is a module that converts
(Interfaces) one type of media to another type of media for
network compatibility. The actual media can
vary, such as fiber, coax, or twisted pair.
Memory Modules/Random S A memory module is the electronic holding
Access Memory (RAM) : place for instructions and data that a
(Circuit Cards) computer's microprocessor can reach quickly.
• The module usually holds multiple Random
Access Memory (RAM) chips. Common types
are SIMM, DIMM, RDRAM, and SDRAM.
Message Rate Service Local telephone companies use several
(Telerhone Service) methods to bill customers for local wireline
service, such as Flat Rate, Message Rate,
Measured Rate, and Local Measured Service.
• Message Rate Service provides a certain
number of "call units." Various call lengths and
distances can use a different number of call
• units. Calls in excess of the message rate
allocation result in additional charges.
Mobile Hotspot Service Mobile hotspot service allows certain mobile
(Internet Access) devices to share their high speed mobile
broadband with other users wirelessly.
Monitor A monitor is the video display unit (television
(Servers) screen) that is used to display information from
a computer.
Multimedia Kits Multimedia kits provide a package of hardware
(Ineligible Internal and software that adds multimedia capabilities
Connections Comgonents) to a computer. A multimedia kit may include a
CD ROM or DVD player, a sound card,
speakers, and a bundle of CD ROMs.
Multiplexer • A multiplexer is electronic equipment that
(Data Distribution) allows two or more signals to pass over one
communications circuit. The circuit may be a
telephone line, dedicated line, or radio signal.
It provides an economic approach for
Schools and Libraries Eligible Services List for Funding Year 2012 Page 40
Glossary
transporting, for example, up to 24 voice-grade
lines on a single circuit.
Multipoint Control Unit A Multipoint Control Unit (MCU) is a bridging or
(Video Components) switching device used for multipoint
videoconferencing.
Network Interface Cards Network interface cards (NICs) are electronic
(NICs) devices that connect workstations, servers, or
(Circuit Cards) other devices to a network. NIC5 work with the
network software and computer operating
system to transmit and receive messages on
the network.
Network Interface Device A Network Interface Device (NID) is a
(Interfaces) component installed between a telephone
network and the inside wire of a customer
premises. The NID is usually provided by the
telephone company and is the transition, or
demarcation point, between the company's
network and the customer's inside wiring.
Network Management Network Management is a system of equipment
(Software-Ineligible) or software used in monitoring, controlling, and
managing a communications network.
Network Switch A switch is a mechanical or electronic device
(Data Distribution) that completes or breaks an electrical path or
that selects the paths for communication. More
specifically, network switches provide capability
similar to a network but provide a
dedicated bandwidth at each network port,
rather than shared bandwidth among all ports.
OC-1 OC-1 stands for "optical carrier 1," which is a
(Digital Transmission Digital Transmission Service that operates at
Services) 51.84 Megabits per second. Multiples of this
bandwidth are also available, such as, OC-3
and OC-12.
Online Backup Solution An Online Backup Solution provides off-site
(Not Eligible for E-rate data storage generally accessible from any
Funding as Internet Access Internet connection.
Services)
(Ineligible Internal
Connection Components)
Operating System Software Operating System software enables the basic
(Software) operations of a computer system or other
electronic device. For example, it can
configure the communication paths between
memory and storage, and provides basic
functions for other software to operate
correctly.
Pager APager (also known asa Beeper) is the
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Glossary
(Ineligible Internal receiving end of a paging service and is a small
Connections Comijonents) device worn on the belt or carried in a
handbag. Pagers may provide text or voice
messages, or both.
Paging Services Paging is a service designed to deliver a
(Paging) message to a person whose exact location is
unknown. The service employs radio signals
that activate a paging receiver carried by the
intended recipient to deliver a text, numeric, or
voice message.
Payphone Telephone Service Payphone (or coin) telephone service is
(NOT Eligible for Funding as provided in a public or semi-public place and
Telecommunications requires the use of coins, credit card, pre-paid
Services) card, or other means of payment at the time of
placing the call.
Per Diem Per diem is a dollar amount designated to a
(Miscellaneous Fees and vendor for daily expenses, such as, lodging and
Charges) food. It may or may not include travel time.
Performance Bond E A Performance Bond, also known as a Bid
(Other Miscellaneous Bond, is a legal obligation, generally obtained
Ineligible Comgonents) by the vendor or contractor from a third party,
that guarantees the terms of the contract or
agreement will be met. In the event of default
or failure to meet the terms, the bond would be
used to complete the contracted work.
Permanent Virtual Circuit Permanent Virtual Circuits (PVCs) are shared
(PVC) connections between end-points. PVC5 play a
(Digital Transmission central role in Frame Relay networks. They
Services) are also supported in some other types of
networks, such as, X.25.
Personal Communications Personal Communications Services (PCS) is a
Services (PCS) digital wireless telecommunications service,
(Teleghone Service) similar to cellular service, but operating on
different radio frequencies.
Personal Computers! Personal computers, or workstations, are
Workstations computers designated or designed as end-user
(Servers-Ineligible) equipment. They may operate in a stand-alone
(Ineligible Internal environment or may be connected to a host
Connections Comronents) computer as part of a network. They are
differentiated from computers configured as
servers that are designed to route information
to and from end-user equipment.
Personal Digital Assistant A Personal Digital Assistant (PDA) is a handheld
(PDA) device that can provide several functions such
(Ineligible Internal as calendaring, telephone, and e-mail. Some
Connections Comronents) PDA5 may also have wireless networking
Schools and Libraries Eligible Services List for Funding Year 2012- Page 42
Glossary
Phone Catting Cards Phone Catting Cards generally have the
(Telephone Service) appearance of a credit card and provide a
means to make tong distance calls from any
phone. Charges for the call are subtracted
from the calling card balance or are included in
the calling card subscriber's monthly phone bill.
Phone Modems Phone modems are devices that convert data
(Circuit Cards) signals into suitable form for transmission and
receipt over a telephone line.
POTS "POTS" stands for "Plain Old Telephone
(Telephone Service) Service" and provides local telephone dial-tone
service.
Power Strips/Power A Power Strip is a group of sockets that allow
Distribution Units(PDU) for multiple power cords to plug into a single
(Inelinible Internal device. A Power Distribution Unit is a power
Connections Components) strip designed for data centers or racks with
greater capacity and features than a power
strip.
Printer A printer is a device that receives computer
(Ineligible Internal information and prints it on paper.
Connections Components)
Private Branch Exchange A PBX is a centralized telephone switching
(PBX) system located at a business or organization
(Telephone Service) site. The PBX provides internal station-to-
station dialing and access to the public
switched network.
Processor Terminator Card A processor terminator card is a device
(Circuit Cards) installed in a multi-processor computer to
signal the computer that only one processor is
installed.
Proxy Server A proxy server is a device that sits between
(Data Protection) "trusted clients" (e.g., workstations inside an
(Servers) organization) and "untrusted clients" (e.g., the
Internet) that provides security features and
often times address translation. To the
"untrusted clients", communication appears to
be taking place with the proxy, even though
the communication is passed to and from the
trusted clients.
Public Address (PA) System A Public Address System allows the user to
(Telephone-Ineligible) make announcements through the use of
(Ineligible Internal amplifiers and speakers.
Connections Components)
PVBX A Private Video Branch Exchange (PVBX) is a
(Video Components) PBX designed for video information. A PVBX
can link classrooms or other locations together
and can interconnect end-user and other
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Glossary
equipment, such as cameras, monitors, and
videocassette recorders.
Racks and Cabinets A rack is a metal supporting framework for
(Other Eligible Internal mounting cables, equipment, and/or wires. A
Connections ComDonents) cabinet is an enclosure for equipment,
terminating cables, connection devices, and/or
wires.
Radio Loop Radio Loop is provided by a local exchange
(Telejhone) telecommunications carrier and is also called
Basic Exchange Telecommunications Radio
Service (BETRS). BETRS is used by local
telephone companies to provide dial tone to
subscribers in certain circumstances, such as
when it is either not technically possible or not
cost-effective to provide the service by
conventional means.
Relay I/O Module A Relay I/O Module allows protection by an
(Data Protection) Uninterruptible Power Supply (UPS) for
equipment not pre-designed for a UPS
interface.
Remote Access Components Remote access components, such as a remote
(Servers) access router or communications server, allow
users to access network resources by dialing in
from an off-site location in order to connect
their local computer with network devices.
Dialing in most cases typically utilizes standard
telephone lines but, in some cases, may be
based on other technologies.
Reverse Directory Assistance Reverse Directory Assistance is a service that
(NOT Eligible for Funding as can use a phone number to provide the name
Telecommunications and, in some cases, the address of the owner
Services) of that phone number.
Router Routers are switching devices that can act as
(Data Distribution) an interface between two networks and connect
different segments, such as departments or
floors in a building. Functionally, routers select
the routing path for traffic, may provide
features such as load balancing, and can
provide trouble-shooting diagnostic capabilities.
Satellite Dishes Satellite Dishes are antennas capable of
(Interfaces) receiving signals from and, in some cases,
transmitting signals to communications
satellites.
Satellite Service Satellite service provides communication
(Digital Transmission between points on Earth by using an orbiting
Services) satellite as a communications relay point.
Servers Servers are computers on a local area network
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 44
Glossary
(Servers) that can provide access to files, software,
printers, or other features that are shared
among multiple users.
Shipping Charges Shipping Charges are the charges associated
(Miscellaneous Fees and with the delivery of products from their point of
Charges) origin to the customer premises.
Smartphone Mobile phone that offers more advanced
(Not Eligible for E-rate computing ability and connectivity than a
Funding as Internal contemporary feature phone.
Connections Components)
Softphone A Softphone is end-user application software
(Not Eligible for E-rate that allows users the use of a personal
Funding as Internal computer's microphone and speakers to make
Connections Components) telephone calls.
Software Software is distinct from physical computer
(Software) hardware and refers to the detailed instructions
that operate a computer.
Spare Parts Spare parts are components on hand to replace
(Not Eligible for E-rate hardware that fails.
Funding as Internal
Connections Components)
Speakers Speakers are the components that provide
(Not Eligible for E-rate sound from a computer, phone, intercom, or
Funding as Internal other device.
Connections Components)
Station Message Detail Station Message Detail Recording (SMDR) and
Recording (SMDR) Call Detail Recording (CDR) are
(Not Eligible for E-rate software/hardware PBX components that
Funding as Internal provide the ability to generate reports on call
Connections Components) details. Those details include, but are not
limited to, call duration, PBX station numbers,
time and date, trunk route, dialed number, and
cost of call.
Storage Media Storage media includes products such as floppy
(Not Eligible for E-rate disks and recordable CD ROM that provide
Funding as Internal replaceable storage.
Connections Components)
Surge Protector (Not Eligible Surge protectors provide electrical AC power
for E-rate Funding as Internal outlets with circuitry that protects eguipment
Connections Components) against voltage spikes and electrical
disturbances.
Switchboard / Attendant The operation of a PBX or Centrex system may
Console require the use of a switchboard or attendant
(Telephone Components) console for the transfer of incoming calls to the
appropriate extension when systems are not
equipped with Direct Inward Dialing. The
Schools and Libraries Eligible Services List for Funding Year 2012 Page 45
Glossary
switchboard or attendant console may include
Direct Station Selection (DSS), which provides
an easy means for transferring calls.
Switched Multimegabit Data Switched Multimegabit Data Service (SMDS) is
Service (SMDS) a type of Digital Transmission Service offered
(Digital Transmission by telephone companies that operates at
Services) speeds of from 1.544 Megabits per second to
45 Megabits per second or even more.
System Improvements and A system improvement or upgrade provides
Upgrades enhanced functionality to an existing product or
(Other Eligible Internal configuration of products.
Connections Components)
T-1 T-1, which stands for Trunk Level 1, is a Digital
(Digital Transmission Transmission Service that operates at 1.544
Services) Mega bits per second. Greater speeds are
available from other Trunk Levels, such as T-2
(6.312 Mbps) or T-3 (44.736 Mbps). Slower
speeds are known as Fractional T-1.
Tablet A complete mobile computer, larger than a
(Not Eligible for E-rate mobile phone or personal digital assistant,
Funding as Internal integrated into a flat touch screen and primarily
Connections Components) operated by touching the screen. It often uses
an onscreen virtual keyboard or a digital pen
rather than a physical keyboard.
Tape Backup Tape Backup units provide copies of computer
(Data Protection) files on magnetic tape, for protection against a
catastrophic failure. Tape backup technologies
include QIC, DAT, 8mm, DLT, AlT, and ADR.
Telephones Telephones, also known as telephone sets,
(Not Eligible for E-rate telephone instruments, digital voice terminals,
Funding as Internal and voice terminals, are the end-user
Connections Components) equipment used to transmit and receive
telephone communications.
Terminal Adapter A Terminal Adapter (TA) is a device that
(Interfaces) connects a computer to an external digital
communications line, such as, an ISDN line.
Terminal Server A Terminal Server is a specialized server that
(Servers) connects multiple terminals into a network.
Traditionally, terminal servers were used to
connect multiple "dumb" terminals into network
resources. Today, they are also used to
provide increased connectivity and
performance for older computers workstations.
Termination Charges Termination charges are fees assessed for the
(Other Miscellaneous removal or discontinuation of a product or
Ineligible Components) service.
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 46
Glossary
Test Equipment Test Equipment is used to test hardware,
(Not Eligible for E-rate software, cable continuity, telecommunications
Funding as Internal links, etc.
Connections Components)
Text Messaging Text messaging or short message service
(Telephone Service (SMS) is a service that enables the
Components) transmission of alphanumeric messages,
typically up to 160 characters.
Transceiver A transceiver is a device that transmits and
(Interfaces) receives analog or digital signals. The term is
used most frequently to describe the
component in local area networks (LAN5) that
actually applies signals onto the network wire
and detects signals passing through the wire.
For many LANs, the transceiver is built into the
network interface card (NIC).
Travel Time Travel time refers to the time required for
(Miscellaneous Fees and service provider personnel to travel to and/or
Charges) from locations to provide eligible services.
Trunk lines A trunk line is a communications path between
(Digital Transmission two switching systems, such as equipment in a
Services) telephone company central office and a Private
• Branch Exchange (PBX). Central Office trunks
connect a PBX to the central office switching
• system at the central office. Tie trunks connect
two PBXs together.
Two-Way Radio Two-way radios are wireless end-user devices
(Not Eligible for E-rate used to communicate, typically over short
Funding as Internal distances.
Connections Components)
Unbundled Warranty A separately priced warranty allowing for
(Not Eligible for E-rate broken equipment to be fixed or, in the event
Funding as Basic Maintenance that the problem is beyond repair, replaced.
of Internal Connections)
Uninterruptible Power Supply An Uninterruptible Power Supply (UPS), also
(UPS) / Battery Backup called a battery backup, is a device that
(Data Protection) provides backup electric energy to a piece of
equipment in case the event of a power failure.
UPS Interface Expander A UPS Interface Expander allows an
(Data Protection) Uninterruptible Power Supply (UPS) to provide
power management to multiple devices.
Video Amplifier A Video Amplifier is a device that strengthens
(Video Components) the level of a video signal.
Video Channel Modulator A Video Channel Modulator is a distribution box
(Video Components) that takes standard video and audio input from
video cameras, recorders, and other video
Schools and Libraries Eligible Services List for Funding Year 2012- Page 47
Glossary
components and distributes the signals to end
users.
Video Components Video components provide the capabilities and
(Video Components) technologies to enable moving images on
television screens or computer monitors.
Video Content Storage Video content storage enables the storage of
(Other Eligible Internal videos and makes such videos available for
Connections Components) retrieval at any given time.
Video Service Video services involve the transmission of
(Digital Transmission visual images.
Services)
Virtualization software Virtualization software allows for the creation of
(Software) multiple virtual servers on a single server. The
virtual servers share the hardware of the
server upon which the software is installed.
Virtual Private Network (VPN) A Virtual Private Network (VPN) uses
Components encryption and/or tunneling services in order to
(Data Protection) provide highly secure communication over the
public Internet or in some cases over point-to
point links.
Voice Compression Module A Voice Compression Module allows voice and
(Telephone Components) fax traffic to share the same lines as data and
LAN traffic.
Voice Interface Card Voice Interface Cards (VIC) are usually
(Telephone Components) components of a router or PBX system that
interface with internal systems and the public
switched telephone network. Examples include
FXO Cards, E&M Cards, and FXS Cards.
Voice Mail Components Voice mail components allow users to receive
(Telephone Components) voice messages left by telephone callers and
may have other features, such as message
forwarding.
Voice Mail Service A voice mail service allows users to receive
(Voice Mail Service) voice messages left by telephone callers and
may have other features such as message
forwarding. A voice mail service is classified as
an information service that is distinct from a
telecommunications service or Internet access.
Voice/Fax Network Module A Voice/Fax module is an access product that
(Interfaces) enables the transmission of multiprotocol
data-voice, fax and LAN-over
telecommunications services.
Voice/Video over IP (V0IP) Voice/video over IP (V0IP) components refer to
Components equipment that utilizes the TCP/IP suite of
(Data Distribution) protocols to provide voice and/or video
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 48
Glossary
communications.
Web Casting Web Casting is a service provided over the
(Not Eligible for E-rate Internet that delivers news or other content via
Funding as Internet Access web browser software or to an E-mail address.
Services) A user accesses a Web Casting site and
chooses what news or content he/she wants to
be informed about. Information content is then
periodically delivered by the Web Casting
supplier.
Web Hosting A web hosting service is one that hosts a
(Internet - Related Services) school's or library's website.
Web Server A web server is a computer server used to
(Not Eligible for E-rate provide information to Internet users and can
Funding as Internal also be used to provide web-based software
Connections Components) applications and other web-based functions.
Web Site Creation Fee A web site creation fee is a separate charge for
(Not Eligible for E-rate creating a website.
Funding as Internet Access
Services)
Wide Area Networks (WAN5) A wide area network is a voice, data, and/or
(Digital Transmission video network that provides connections from
Services) within an eligible school or library to other
locations beyond the school or library.
Wire Managers Wire managers are wire restraints to house or
(Cabling) arrange wiring and cabling. They can be
aluminum or plastic and may be rack-
mountable.
Wireless Internet Access Wireless Internet Access Service provides
Service Internet access to portable devices or other
devices capable of receiving a wireless service.
Wireless Local Area Network A Wireless Local Area Network provides the
(Data Distribution) functionality of a local area network using
wireless components rather than cabling.
Wireless Local Area Network A Wireless Local Area Network Controller is
Controller used in conjunction with access points to create
(Data Distribution) a wireless local area network.
Wireless PBX Adjunct A Wireless PBX Adjunct functions in conjunction
(Telephone Components) with a Private Branch Exchange to enable use
of cordless telephones on an organization's
premises.
Wireless Telephone Services Wireless telephone services provide connection
(Telephone Service) to the public switched telephone network
similar to traditional phone service, but utilize
portable electronic devices and radio
frequencies rather than hard-wired handsets.
Schools and Libraries Eligible Services List for Funding Year 2012 -Page 49
Glossary
Workstation See the entry for Personal
(Not Eligible for E-rate Computers/Workstations for additional
Funding as Internal information.
Connections Components)
Schools and Libraries Eligible Services List for Funding Year 2012 - Page SO
Glossary
3-Way Calling, 43
800 Service, 5, 38
900 Call Blocking, 6
oo Calls, 38
900 Service, 8
911, 5, 8, 38
976 Call Blocking, 6
976 Charges, 38
976 Service, 8
Access Point, 17, 38
ACD, 39
Activation, 30
Administration, 30, 34
Alarm, 5
Alarm Telelhone Line, 8, 38
Ancillary Use, 34
Answering Machines, 24, 31
Antennas, 18, 24, 39, 43, 51, 56
Anti-Virus, 24, 39
Alication Assistance, 31
Application Software, 24, 39
Archiving, 20. 21. 24, 45
Asbestos Removal, 24, 39
Asynchronous Transfer Mode, 4, 39,
49
ATM, 4, 39, 49
Attendant Console, 21
Automatic Call Distribution System,
24, 39
Automatic Route Selection, 21, 39
Basic Conduit, 13
Basic Maintenance of Internal
Connections, 28, 36
Basic Maintenance Of Internal
Connections, 28
Basic Maintenance of Internal
Connections, 1, 28
Battery Backur, 18, 60
Beeger, 53
Blogging, 13
Bluegrints, 44
BRI, 4, 48
Bridge, 18, 39
Broadband over Power Lines, 4, 40
Broadcast "Blast" Messaging, 8, 40
Broadcast Eguiijment, 40
Broadcast Television, 24, 31, 40
Burglar Alarm, 38
Cabinet, 22, 56
Cable, 16, 42
Cable Eguiment, 40
Cable Maintenance, 28
Cable Modem, 18, 40
Cable Services, 24
Cable Television, 18, 24, 31, 40
Cabling, 16, 40, 42, 43, 46, 62
Caching, 13, 24, 40
Call Accounting System, 24, 41
Call Blocking, 38
Call Detail Recording, 41, 57
Call Forwarding, 41, 43
Call Seguencer, 24, 41
Call Transfer, 41
Call Waiting, 43
Calling Cards, 54
Cameras, 24, 55, 60
Cartridge Magnetic Tage, 24, 41
CD, 24, 41, 52, 57
CD ROM, 52, 57
CDR, 41, 57
CDROM, 24
Cellular Service, 3, 5, 41, 54
Centrex, 5, 21, 39, 41, 58
Change Fees, 30, 42
Children's Internet Protection Act, 3
Circuit, 17, 42, 51, 52, 54, 55
Circuit Cards, 17, 42
Client Access Licenses, 20, 28, 42
Coax, 16, 51
CODEC, 22, 42
Coincident with Installation, 30, 31
Compact Disc, 41
Comronents, 8, 16, 17, 18, 22, 24
Computer Workstations, 24
Conduit and Raceway, 16, 42
Conferencing Services, 4, 42
Configuration, 3, 8, 11, 13, 18, 19, 22,
28, 30, 31, 45, 58
Connectors, 16, 42
Construction Costs, 31
Consulting Services, 31
Consumables, 16, 24, 42
Schools and Libraries Eligible Services List for Funding Year 2012 Page 51
Index
Content, 8, 9, 13, 19, 20, 22, 24, 38,
46, 49, 61
Content Filtering, 20
Contingency Fee, 30, 43
Contractor Duty Station, 28
Contractor Personnel, 31
Copper, 16, 43
Copper-To-Fiber Converter, 43
Cost Allocation, 12, 16, 19, 20, 34, 35
Cost-Effective, 12, 19, 28, 30, 39, 56
Couplers, 16, 43
Creation Configuration, 8
Creation of Video Content, 24
CSU, 18, 42
Custom Calling Services, 6, 43
Dark Fiber, 9, 13, 43, 50
Data Charges, 12
Data Distribution, 17, 38, 48, 50, 52,
53, 56, 61, 62
Data Protection, 18, 44, 46, 47, 50,
55, 56, 58, 60, 61
Design, 30, 31
DHCP(Dynamic Host Configuration
Protocol), 45
Diagnostic Services, 28
Diagrams, 44
DID, 6, 43
Digital Subscriber Line, 43
Digital Transmission Services, 4
Digital Video Disc, 41
Direct Broadcast Satellite, 8, 43
Direct Inward Dialing, 6, 43, 58
Direct Station Selection, 58
Directory Advertising, 8, 44
Directory Assistance Charges, 6, 44
Directory Listings, 8, 44
Disaster Recovery, 24, 44
Distance Learning, 8, 13, 44, 48
Distinctive Ring, 43
Documentation, 22, 44
Domain Name, 19, 44, 45
DS-1, 4, 45
DS-3, 45
DSL, 43
DSU, 42
Duplicative Services, 31, 45
DVD, 21, 41, 52
E911, 8, 38, 45
Electrical Power, 45
Electrical System Upgrades, 24, 45
Eligible Users and Locations, 35
E-Mail, 11, 19, 20, 21, 24, 44, 45, 54,
61
Encyclopedias, 24
End-User Equipment, 24, 54
End-User Products, 31
End-User Training, 31
Engineering, 30
Enhanced Multimedia Interface , 22
Environmental Monitoring, 24, 46
Faceplate Cover, 46
Faceplates, 16
Failover, 31
Fax Machines, 5, 24, 46, 61
Fiber, 4, 9, 13, 18, 43, 46
Fiber Coax, 16, 51
Fiber Optics, 40, 43, 46, 50
File Servers, 35
Filtering Service, 13, 46
Finance Charges, 13, 24, 31
Fire Alarm, 38
Firewall, 13, 18, 19, 47
Flat Rate, 5, 47, 51
Floppy Disk Drive, 21
Floppy Disks, 24, 57
Fractional T-1, 4, 58
FRAD, 18, 47
Frame Relay, 4, 47, 54
Freight Assurance Fees, 30
Gateways, 18
Gateways, 47
Glossary, 1, 38
GPS, 8, 12, 13
Hard Disk Drive, 21, 47
Homework Hotline Eguigment, 47
Homework Hotline Service, 24 , 48
Hubs, 17, 48
Incidental Charges, 31
Index, 1, 64
Ineligible Components, 24, 31, 45, 46,
57, 58
Ineligible Features, 35
Ineligible Services, 13
Ineligible Telecommunications, 38, 43,
44, 56
Initial Configuration, 30, 31
Initial Planning, 31
Inside Wire Maintenance, 6
Inside Wire Maintenance Plan, 48
Installation, 3, 4, 6, 9, 11, 16, 22, 24,
30, 31, 36
Installation Tools, 24
Instant Messaging, 13
Instruction, 30, 31, 44
Instructional Television Fixed Service,
31
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 52
Index
Integral Component, 11, 22, 24
Integrated Services Digital Network, 4,
48
Interactive Television, 48
Interactive White Board, 24, 48
Intercom, 24, 49, 50, 57
Interconnected Voice Over Internet
Protocol, 5, 13, 49
Interest, 31
Interface/Edge Device, 18, 49
Interfaces, 18, 39, 40, 42, 43, 47, 49,
51, 52, 56, 59, 61
Internal Connections, 1, 8, 16, 17, 18,
22, 24, 28, 30, 31
Internet, 4, 11, 12, 13, 19, 40, 43, 44,
45, 46, 47, 55, 61, 62
Internet Access, 1, 3, 11, 12, 13, 17,
18, 30, 31, 35, 36, 40, 46, 49, 50,
53, 61, 62
Internet Content, 49
Internet2, 4, 8, 13, 50
Intrusion Detection/Intrusion
Prevention, 24, 50
ISDN, 4, 48, 59. 61
ITFS, 31
ITV, 48
Jacks, 16
Key System, 21, 50
Keyboard, 19, 50
KVM Switch, 19, 50
Labor, 31
LAN, 38, 50, 61
Laptop Computer, 24, 50
Late Payment Fees, 31
Lease Fees, 30
Lightning Arrestors, 24, 50
Lit Fiber, 50
Local Area Networks, 17, 48, 50, 57,
59, 62
Local Measured Service, 5, 51
Local Network, 42
Local Phone Service, 3, 5, 51
Long Distance, 3, 5, 48, 51, 54
Maintenance, 3, 8, 9, 13, 28, 36, 48
Master Control Unit, 22, 51
Masts, 18, 51
MCU, 51, 52
Media Converter, 18, 51
Memory, 17, 22, 51
Message Rate Service, 5
Microphones, 24
Miscellaneous Components, 18, 42
Miscellaneous Fees and Charges, 30
Miscellaneous Services, 1, 3, 11, 13,
22, 24, 30
Mobile Hotspot Service, 10, 41
Modem, 5, 40
Modulating Electronics, 9, 43, 50
Module, 20, 51, 61
Monitor, 19, 50, 52
Monitoring, 8, 28, 39
Multimedia, 24, 52
Multimedia Kits, 24
Multiplexer, 17, 52
Multipoint Control Unit, 22, 52
Network Architecture, 31
Network Interface Cards, 17, 24, 52,
59
Network Interface Device, 18, 52
Network Management, 28, 31, 52
Network Switch, 17, 53
NIC, 17, 52, 59
Notebook Computer, 50
Numeric Message, 53
OC-1, 4, 53
OC-12, 4, 53
OC-3, 4, 53
OC-n, 4
Off-Site Location, 28, 56
Online Backup Solutions, 13, 24
On-premise Priority 1 Equipment, 36
On-Site Technical Support, 28
On-SiteTraining, 30
Operating System, 20, 21, 24, 52
Operating System Software, 53
Optic Cable. 43, 50
Ineligible Services, 8
Pagers, 24, 53
Paging Service, 5, 53
Panels, 16
Payphone, 8, 53
PBX, 17, 21, 39, 41, 42, 45, 50, 55,
57, 58, 59, 61, 62
PCS, 5, 54
PDA, 24, 54
PDU, 55
Per Diem, 30, 53
Performance Bond, 31
Permanent Virtual Circuits, 4, 54
Personal Communications Services, 5,
54
Personal Computers, 54
Personal Digital Assistants, 24
Phone Calling Cards, 5
Phone Modems, 17, 24, 54
Plain Old Telephone Service, 5
Schools and Libraries Eligible Services List for Funding Year 2012 - Page 53
Index
POTS. 5, 38, 55
Power Distribution Units, 24, 55
Power Strip, 24, 55
PRI, 4, 48
Printers, 24, 55
Private Branch Exchange, 21, 43, 55,
59, 62
Processor Terminator Card, 17, 55
Processors, 17
Program Advice, 31
Programming, 22, 31, 38
Project Management, 30
Proxy Server, 18, 19, 55
PSAP, 38
Public Address System, 24, 55
Public Safety Answering Point, 38
PVBX, 22, 55
PVC, 4, 54
Racks, 22, 46, 56, 62
Radio, 24, 39, 40, 41, 52, 53, 54
Radio Loop, 5, 56
Recorders, 24
Redundant, 24
Relay I/O Module, 18, 56
Remote, 17
Remote Access, 19
Remote Access Components, 19, 56
Remote Access Router. 56
Repair and Upkeep, 28
Residential Schools, 8, 35
Reverse Directory Assistance, 8, 56
Routers, 17, 42, 47, 49, 56, 61
Satellite, 4, 18, 31, 40, 43, 56, 57
Satellite Television, 31
Scheduling Service, 8
Security Features, 55
Security Hazards, 18
Servers, 17, 19, 20, 21, 22, 24, 38,
40, 45, 47, 48, 50, 52, 54, 55, 56,
57, 59, 62
Shared Telephone Service, 5
Shipping Charges, 30, 57
SMDR, 41, 57
SMDS, 4, 58
Software, 19, 20, 24, 28, 31, 39, 41,
42, 47, 52, 53, 57, 59, 61, 62
Software Applications, 19, 62
Spare Parts, 24, 57
Speakers, 24, 52, 55, 57
Special Construction Charges, 9
Special Eligibility Conditions, 1, 13, 34
Speed Calling, 43
Standby, 24
Station Message Detail Recording, 41,
57
Storage, 8. 19, 21, 24, 40, 41, 47, 53,
57
Storage Media, 57
Surcharges, 30
Surge Protectors, 22, 24, 58
Switch, 19
Switch Board or Attendant Console, 58
Switched Multimegabit Data Service,
4, 58
System Improvements, 22, 58
System Upgrade, 58
T-1, 4, 47, 58
Domain Name Registration, 13
T-3, 4, 47, 58
Tape Backup, 18, 24, 58
Taxes, 30
Technical Support, 3, 28
Technical Support Contracts, 28
Technology Plans, 31
Telecommunications, 1, 9, 17, 18, 38,
40, 42, 49, 53, 54, 56, 59, 61
Telecommunications Services, 1, 3. 4,
8, 9, 30, 31, 36, 43, 48
Teleohone, 5, 6, 21, 38, 39, 41, 44,
54, 59, 62
Telephone Components, 6, 21, 41, 45.
47, 49, 50, 55, 57, 58, 61
Telephone Features, 6
Telephone Service, 5, 6, 21, 38, 39,
41, 43, 47, 48, 49, 51, 53, 54, 55,
56, 62
Telephone Service Components, 38,
43, 59
Telephone Sets, 24, 59
Television, 18, 24, 31, 38, 40, 43, 48,
52, 60
Terminal Adapter, 18, 59
Terminal Server, 19, 59
Termination Charges, 13, 24, 31, 59
Test Ecjuipment, 24, 31, 59
Text Messages, 6, 45, 53, 59
Text Paging, 53
Toll Charges, 38
Toll-Free, 38, 48
Tools, 31
Towers, 18
Training, 13, 30, 31
Transceiver, 18, 59
Travel Time, 30
Trunk Lines, 4, 59
Trunk Route, 57
Schools and Libraries Eligible Services List for Funding Year 2012 -Page 54
Index
Twisted Pair, 16, 51
Two-in-Five Rule, 16, 28, 36
Two-Way Radios, 24, 60
TX-to-FX, 43
TX-To-FX, 43
Unbundled Warranty, 28, 60
Uninterruptible Power Supply, 18, 60
Universal Service Fees, 30
Upgrade, 45
UPS, 18, 56, 60
Video, 4, 8, 16, 19, 22, 24, 40, 41, 42,
44, 49, 50. 51, 52, 55, 60, 61
Video Amplifier, 22, 60
Video Channel Modulator, 22, 60
Video Components, 22, 40, 42, 46, 51,
52, 55, 60
Video Conferencing, 4, 13
Video Enccider, 42
Video Service, 60
Videocassette Recorders, 24, 55, 60
Virtual Private Network, 13, 18, 61
Virtualization Software, 20, 60
Voice Compression Module, 21, 61
Voice Interface Card, 21, 61
Voice Mail Components, 20, 21, 24,
31, 61
Voice Mail Service, 31, 61
Voice Message, 53
Voice/Fax Network Module, 18, 61
Voice/Video over IP, 17, 61
V0IP Telephony Equipment, 21
VPN, 61
WAN, 36, 62
Warranty, 30
Web Casting, 13, 61
Web Hosting, 13, 62
Web Meetings, 13
Web Server, 19, 62
Web site creation fee, 62
Web Site Creation Fee, 13, 62
Webmail, 13
Wide Area Network, 4, 12, 36, 42, 62
Wire, 48, 62
Wire Maintenance, 28
Wire Managers, 16
Wireless, 4, 17, 21, 38, 41, 50, 54,
60, 62
Wireless Devices, 8, 12, 13
Wireless Internet Access, 5 , 12, 62
Workstations, 18, 22, 24, 48, 50, 54,
55, 59, 63
Yellow Pages, 44
Schools and Libraries Eligible Services List for Funding Year 2012- Page 55
Index