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2015 LNPA Vendor Qualification
1. GENERAL PROJECT INFORMATION
1.1 STATEMENT:
Introduction and Purpose 
Pursuant to the Telecommunications Act of 1996, the Federal Communications Commission (FCC) has adopted a 
succession of orders implementing Local Number Portability (LNP), which allows consumers to change service providers 
for telecommunications services at the same location without changing their telephone numbers. Currently, LNP is 
enabled in the seven United States former Regional Bell Operating Company (RBOC) service areas or regions, including 
their related Territories (each a "Region" and collectively, the "Regions") through seven databases, one in each Region, 
collectively referred to as the Number Portability Administration Center/Service Management System (NPAC/SMS). Each 
Regional database is operated and administered by a Local Number Portability Administrator (LNPA), neutral and 
independent from Telecommunications Carriers. A separate Master Agreement governs the operation and administration 
of the NPAC/SMS by the LNPA in each of the seven Regions and specifies the terms and conditions for providing 
NPAC/SMS services (referred to as the "Services"). 
All Master Agreements in all Regions are managed by the North American Portability Management LLC (NAPM LLC), and 
all Master Agreements in all Regions expire on June 30, 2015. The FCC has delegated authority to its advisory committee, 
the North American Numbering Council (NANC), working in consultation with the NAPM LLC, to implement a vendor 
selection process for the next-generation NPAC/SMS in all Regions, to commence at the expiration of the current Master 
Agreements. This vendor selection process includes issuance of a Request For Information (RFI) and a subsequent 
Request For Proposal (RFP) and will culminate in the selection of the LNPA in each of the seven Regions. The purpose of 
the NANC is to advise the Commission and to make recommendations, reached through consensus, that foster efficient 
and impartial number administration. The NANC, a diverse body with consumer, state government, and industry 
representatives, has established an LNPA Selection Working Group (SWG) to oversee the selection process of the LNPA.
See Order, WC Docket No. 09-109 and CC Docket No. 95-116, DA 11-883, (adopted May 16, 2011) for process 
information and the respective roles of the FCC, NANC, and NAPM LLC. During this process, options for replacement 
and/or enhancement of the current NPAC/SMS in all Regions may be considered. 
The purpose of the RFP is to provide each prospective RFP vendor (referred to as a Respondent or a Bidder) with an 
opportunity to demonstrate how its proposal satisfies the requirements of the RFP and will benefit 
Telecommunications Carriers and other qualified parties who will be Users of the NPAC/SMS and who rely upon the 
NPAC/SMS for the rating, routing, and billing of calls, law enforcement and other parties who may be granted certain 
limited and special access to NPAC/SMS data for other permissible purposes, and ultimately consumers. Each Respondent 
is instructed to answer all questions in as concise and complete a manner as possible, and in many instances, the 
Respondent is provided with an opportunity to elaborate on its answers. 
The RFP process is comprised of three surveys, which should be completed in this order: (1) Vendor Qualification, (2) 
Technical Requirements Document, and (3) the RFP.  This Vendor Qualification survey is the first step in the RFP process 
and is intended to provide uniform Vendor Qualification Criteria and acceptance of key business terms and conditions as a 
condition for consideration of a Respondent's responses to the RFP survey.
The qualification process will require satisfaction of the following two requirements: 
1.  Submission of detailed responses to the Vendor Qualification Criteria, set forth in Section 3, by the RFP Response 
Cut-off Date described in Section 1.5, including representations regarding neutrality (as defined in Section 3.4) 
and acceptance of key business terms and conditions; and 
2.  Substantiation of neutrality, pursuant to delivery of a legal opinion, on or before the RFP Response Cut-off Date 
indicated in Section 1.5. 
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The NAPM LLC has authorized one of its Advisory Committees, the Future of NPAC Subcommittee (hereafter referred to 
as the FoNPAC) to project manage the RFP process, including the solicitation and evaluation of responses to this Vendor 
Qualification survey. The Iasta® SmartSource SRM® Tool will be used to gather, evaluate, and weigh all responses to 
this Vendor Qualification survey as part of the LNPA selection process. The LNPA selection process is expected to 
conclude on or about March 2013. 
1.2 STATEMENT:
Local Number Portability (LNP) 
LNP is the ability of users of telecommunications services, to retain, at the same location, existing telephone numbers 
without impairment of quality, reliability, or convenience when switching from one Telecommunications Carrier to 
another. (See 47 USC § 153(30)). 
Currently, the LNPA provides a total solution for maintaining, administering, and operating the NPAC/SMS in each of 
seven United States Regions for the continued operation of LNP. The NPAC/SMS is the system that manages the porting 
and pooling of telephone numbers (TNs). 
The NPAC/SMS in each Region serves as a central coordination point for LNP activity in that Region. The LNPA provides 
management, administration, and oversight for, as well as integration of, Data Center operations, hardware and software 
development, and all maintenance related functions. The LNPA is responsible for achieving performance standards 
established and amended from time to time by the industry, for providing user and technical support services (e.g. Help 
Desk), for providing off-line testing with service providers' systems and training for industry participants on an ongoing 
day-to-day basis. 
The NPAC/SMS is a hardware and software platform that comprises the database in each Region required to effect the 
porting/pooling of telephone numbers and proper call routing of telephone numbers and associated advanced calling 
features in all Regions. In general, the NPAC/SMS receives information from both the old and new service providers 
(concurrence, routing information, including the new Location Routing Number (LRN)), validates the information received, 
and broadcasts the new routing information when an "activate" message is received, indicating that the end 
user customer has been physically connected to the new service provider's network. The NPAC/SMS also contains a 
record of all ported/pooled telephone numbers and a history file of transactions relating to the porting/pooling of a 
telephone number. The NPAC/SMS provides the ability to retransmit LNP information to service providers under certain 
conditions. The NPAC/SMS is not involved in real time call processing, because this function resides solely in the 
respective networks of the underlying service providers. 
The NPAC/SMS interfaces with service providers via their Service Order Activation (SOA) systems and Local Service 
Management Systems (LSMS). The NPAC/SMS Interoperable Interface Specification (IIS) defines the interface between 
the NPAC/SMS and the SOA/LSMS systems for a Regional architecture. The NPAC/SMS Functional Requirements 
Specification (FRS) defines functional and operational requirements for the NPAC/SMS. The Abstract Syntax Notation 1 
(ASN.1) describes the data structures for representing, encoding, transmitting, and decoding data. The Guidelines for the 
Definition of Managed Objects (GDMO) serves as the guideline for defining network objects under the 
Telecommunications Management Network. The above-referenced current technical documents are posted at the 
following URL: https://www.napmllc.org/pages/npacrfp/npac_rfp.aspx
1.3 STATEMENT:
Vendor Qualification Response Instructions 
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1. All responses to this Vendor Qualification survey must be submitted through the Iasta® SmartSource SRM® Tool. The 
Iasta® SmartSource SRM® Tool is an "on demand" technology that contains product platforms (such as Product 
Management and Decision Optimization) for sourcing teams. 
2. All questions about the Vendor Qualification survey must be posted in the on-line "Forum" in the Iasta® SmartSource 
SRM® Tool. Questions will be answered by the FoNPAC as quickly as possible. Please note that all questions and answers 
can be viewed by any User with access to this RFP survey in the Iasta® SmartSource SRM® Tool. 
3. Respondents must satisfy the Vendor Qualification Criteria set forth in Section 3 of this Vendor Qualification survey in 
order for a Respondent's RFP submission to be considered. 
4. All responses to this Vendor Qualification survey must be received on or before the RFP Response Cut-off Date as 
described in Section 1.5 of this Vendor Qualification survey via the Iasta® SmartSource SRM® Tool. 
1.4 STATEMENT:
Treatment of Information and Confidentiality 
All responses to this Vendor Qualification survey become the property of the NAPM LLC upon submission, and the NAPM 
LLC and the FoNPAC expressly reserve the right to reject any and all responses to this Vendor Qualification survey 
without an explanation. The NAPM LLC and the FoNPAC may engage an independent consultant to assist in the 
evaluation of responses to this Vendor Qualification survey, and to the RFP survey and the TRD survey and to make 
recommendations to the NAPM LLC and the FoNPAC. The NAPM LLC and the FoNPAC reserve the right to request 
additional information or clarification. 
No Respondent’s information submitted, with the exception of pricing information, will be treated as confidential or 
subject to any restrictions on its use and disclosure. Pricing information submitted may be shared under confidentiality 
agreements with members of the SWG, the FoNPAC, the NAPM LLC, and FCC staff in connection with evaluation of a 
Respondent's RFP response. 
All supporting documents related to a Respondent’s submission to this Vendor Qualification survey must reference 
"Request for Proposal No. 2015-LNPA-VENDOR QUALIFICATION-1." Vendor Qualification survey responses must be 
submitted in accordance with the instructions in Section 1.3 VENDOR QUALIFICATION RESPONSE INSTRUCTIONS. Any 
Vendor Qualification survey response submitted after the RFP Response Cut-off Date as described in Section 1.5 of this 
Vendor Qualification survey will not be considered. A Respondent is solely responsible for ensuring that its response is 
submitted and received by the FoNPAC in accordance with the instructions. All submissions in connection with this RFP, 
including this Vendor Qualification survey must be complete, truthful, and accurate.   Material misrepresentations or 
omissions may result in disqualification or reductions in scoring. 
In exchange for consideration of a Respondent’s submission to this Vendor Qualification survey, Respondent agrees by 
such submission to indemnify and hold harmless the NAPM LLC, the FoNPAC, the SWG, their employees, officers, agents, 
contractors, consultants, Members, and counsel from and against any and all liabilities, demands, damages, expenses and 
losses arising from such submission and response and any subsequent award or decision not to award a contract 
pursuant to the RFP or the vendor selection process. The Respondent shall be solely responsible for any claims, costs, or 
damages it incurs in connection with all submissions and responses to this Vendor Qualification survey. 
1.5 STATEMENT:
RFP Process Time Line 
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Below is the proposed time line for the vendor selection pursuant to the RFP. The FoNPAC reserves the right to modify or 
adjust the following dates or to otherwise change or amend the time line: 
RFP: 
08/03/2012 - Public Notice published by FCC 
09/14/2012 - Request for access to Iasta® SmartSource SRM® Tool made available 
09/28/2012 - RFP survey, Vendor Qualification survey, and the TRD survey made available on the Iasta® 
SmartSource SRM® Tool 
11/30/2012 - RFP Response Cut-off Date, the date all responses and submissions to the RFP survey, 
Vendor Qualification survey, and the TRD survey are due
03/29/2013 - LNPA Vendor selection recommendation by the FoNPAC to the SWG 
05/15/2013 - FCC approval of Vendor selection for all Regions
1.6 STATEMENT:
Iasta® SmartSource SRM® Tool Training 
A Respondent can access on-line training within the Iasta® SmartSource SRM® Tool with Respondent's login 
credentials. The information in the "Training" section on this project website is easily accessed to learn more about using 
this tool. A Respondent can find the "Training" link on the left side of the project website. 
Abbreviations and Terminology: 
Refer to "Glossary of Terms and Abbreviations" document in the Iasta® SmartSource SRM® Tool. 
1.7* QUESTION:
Respondent Acknowledgement 
Respondent agrees that the submission of responses to this Vendor Qualification survey constitutes acceptance of all 
referenced and required terms and conditions set forth in this Vendor Qualification survey. 
(no answer)
Acknowledged
2. GENERAL VENDOR COMPANY INFORMATION 
2.1* QUESTION:
Please provide detail of the types of businesses or different lines of business in which the Respondent is engaged, 
including the percentages and revenues from each such type or lines of business. 
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Optional Attachments:
Attach a file to this answer
2.2* QUESTION:
Please provide the following information about Respondent:
Company Name
Company Address 1
Company Address 2
City, State and Zip Code
Primary Contact Name
Primary Contact Phone
Primary Contact Email
Secondary Contact Name
Secondary Contact Phone
Secondary Contact Email
* Red cells are required
2.3* QUESTION:
Is the above address also the accounts receivable address for the Respondent? If not, please provide the 
accounts receivable address in the area below. 
2.4* QUESTION:
Please provide details of the ownership and organizational structure, including affiliates and subsidiaries, of the 
Respondent, including a listing of all Officers and members of the Board of Directors. 
Optional Attachments:
Attach a file to this answer
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2.5* QUESTION:
How many years has the Respondent been in business? Has the Respondent ever done business under a different 
name(s), to include mergers and acquisitions? If so, please provide the name(s).   
2.6* QUESTION:
Is the Respondent publicly traded or privately held? 
(no answer)
Public Company
Private Company
2.7 QUESTION:
If the Respondent is publicly traded, please provide the stock symbol and the exchange where the Respondent's stock is 
traded. 
2.8* QUESTION:
What is the total number of employees of the Respondent?
3. VENDOR QUALIFICATION CRITERIA
3.1
STATEMENT:
IN ORDER TO BE CONSIDERED AS A PRIMARY VENDOR FOR THE RFP, PROVIDE DETAILED RESPONSES TO ALL OF THE 
QUESTIONS LISTED IN THIS SECTION 3 AS VENDOR QUALIFICATION CRITERIA. 
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3.2* QUESTION:
Financial Responsibility and Stability (capability to perform for the duration of the Master Agreements) 
In order to be recommended for selection under the RFP vendor selection process as a Primary Vendor, a Respondent 
must possess sufficient financial responsibility and stability commensurate with the scope and duration of the Services to 
be delivered pursuant to the Master Agreements. Please provide a concise description of the financial condition of the 
Respondent as the Primary Vendor and of all Sub-Contractor(s), if any, that the Respondent will engage or include in 
providing the Services required by the RFP. In addition to answering all questions in the Vendor Qualification survey, 
please attach: 
· The most recent audited financial statements and annual report for the previous three years of the Respondent 
and all such Sub-Contractor(s), if any.  
· Responses must include all characteristics of the Respondent’s (and all such Sub-Contractor(s)', if any) financial 
strength and wherewithal to demonstrate support that they can perform under a multi-year business contract of 
the magnitude and duration potentially to be awarded under the RFP. 
Optional Attachments:
Attach a file to this answer
3.3 STATEMENT:
Local Number Portability (LNP) Experience: 
In order to be recommended for selection under the RFP vendor selection process as a Primary Vendor, a Respondent 
must possess sufficient experience and technical and operational capabilities to deliver the Services required by the RFP in 
a timely, cost-effective, and technically and operationally proficient manner.
3.3.1* QUESTION:
Provide a description of: 
· any experience the Respondent and/or any Sub-Contractor(s) that the Respondent may engage, has as an LNPA 
or provider of NPAC/SMS services, or knowledge of how LNP is implemented within the Regions; 
· any experience the Respondent and/or any Sub-Contractor(s) the Respondent may engage, has as an LNPA or 
provider of number portability administration that is performed in other countries which may be similar to the way 
LNP is implemented within the Regions; 
· products and services offered, customers served, successful performance of the functional/technical skills 
required on LNP activities performed for other customers (including contract duration, scope and order of 
magnitude of contract values); 
· customer benefits that resulted from such successful performance; and 
· proven results for exceptional customer service. 
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These responses must include a concise description of the principal business of the Respondent and Sub-Contractor(s), if 
any, including such items as company background, characteristics of business strength, and any accomplishments and 
capabilities that demonstrate a strong foundation for managing and operating the NPAC/SMS.
· (Note: A document can be attached with this information.) 
Optional Attachments:
Attach a file to this answer
3.3.2* QUESTION:
Identify and describe all threatened, pending, or concluded lawsuits or proceedings of any kind, (including but not limited 
to proceedings involving a governmental authority, whether federal, state, local, or foreign), during the immediately 
preceding five years asserting or involving terminations, breach or non-performance or deficient performance by the 
Respondent or such Sub-Contractors that the Respondent has or would engage, under contracts, agreements or other 
arrangements, and identify and describe all threatened, pending, or concluded proceedings involving neutrality under any 
contract or arrangement. 
(Note: a document can be attached, if necessary)  
Optional Attachments:
Attach a file to this answer
3.3.3* QUESTION:
Identify and explain any other instances of terminations of contracts, agreements or other arrangements within the 
preceding five years, prior to the completion or full term, whether voluntarily or by action of other parties. 
Optional Attachments:
Attach a file to this answer
3.3.4* QUESTION:
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Provide three current client references that Respondent has been doing business with, for three years or longer. Client 
references may not include the NAPM LLC itself or any individual that serves as a company representative or consultant 
for the NAPM LLC, FoNPAC or SWG. Include the client or customer's official or registered name, nature of 
relationship, contact title, phone number, and email address. 
Reference 1 Reference 2 Reference 3
Client or Customer Official or 
Registered Name
Nature of Relationship
Contact Person
Contact Person Title
Contact Phone Number
Contact Email Address
* Red cells are required
Optional Attachments:
Attach a file to this answer
3.3.5* QUESTION:
Past Performance Reference Questionnaire
The RFP Respondent shall complete Part I of the Past Performance Reference Questionnaire (see Reference 
Questionnaire in the Iasta® SmartSource SRM® Tool attachment area). The Respondent shall arrange with its client 
references, including at least those references identified in section 3.3.4, for completion of PART II of the Questionnaire.
Client references may not include the NAPM LLC itself or any individual that serves as a company representative or 
consultant for the NAPM LLC, FoNPAC or SWG. Respondent must ensure that its references return the completed Part II 
to the NAPM LLC, in a sealed envelope, by the RFP Response Cut-off Date. Additional instructions are included in the 
Questionnaire. 
Has the Respondent distributed the Past Performance Reference Questionnaires? 
(no answer)
Yes
No
3.3.6* QUESTION:
List three large client or customer accounts that Respondent has obtained in the past 12 months. 
Client 1 Client 2 Client 3
Client or Customer Name
Reasons for business award
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* Red cells are required
Optional Attachments:
Attach a file to this answer
3.3.7* QUESTION:
Provide three client or customer contacts, including contact information that have terminated business with you or not 
renewed over the last five years, and specify the length of time services were provided prior to termination and the 
reasons for termination. 
If you do not have any client or customer contacts that fit these criteria, please indicate "none" in each red box. 
Client 1 Client 2 Client 3
Client or Customer Official or Registered Name
Length of Relationship
Reasons for termination
Client Contact Name
Client Contact Phone
* Red cells are required
3.4 STATEMENT:
Neutrality 
In accordance with law and FCC regulations (FCC 96-286 pp89, pp92, pp93, pp98; and in FCC 97-289, pp25, pp29, pp30, 
pp127 and CFR Title 47, Section 52.12(a)), in order to be recommended for selection under the RFP vendor selection 
process as a Primary Vendor, a Respondent must be a non-governmental entity that is impartial and is not aligned with 
any particular telecommunications industry segment and that can assure that access to the NPAC/SMS for all qualified 
Users is at all times evenhanded, impartial and nondiscriminatory. This criterion requires that the Primary Vendor (and all 
Sub-Contractors that the Primary Vendor will engage or include in providing the Services) must at all times be "Neutral 
Third Parties." For purposes of being a Neutral Third Party, an entity must satisfy ALL of the following criteria: 
(1) The entity 
a. is not a Telecommunications Carrier, 
b. is not owned by, or does not own, any Telecommunications Carrier; provided that ownership interests 
(measured by equity interest in stock, partnership interests, whether general or limited, joint venture 
participation, or member interests in a limited liability company) or voting power (on any one or more matters) of 
five percent (5%) or less (of the total outstanding ownership interests or voting power) shall not be considered 
ownership for this purpose; 
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c. and is not an affiliate, by common ownership or otherwise, of a Telecommunications Carrier. For purposes of 
this definition, an affiliate is an entity that controls, is controlled by, or is under common direct or indirect control 
with another entity, and an entity shall be deemed to control another if such entity possesses either directly or 
indirectly (i) ownership interests (measured by equity interest in stock, partnership interests, whether general or 
limited, joint venture participation, or member interests in a limited liability company) of greater than five percent 
(5%) (of the total outstanding ownership interests), (ii) voting power (on any one or more matters) of greater 
than five percent (5%) (of the total outstanding voting power), or (iii) the power to direct or to cause the 
direction of management and policies of such entity, whether through ownership of or rights to vote, by contract, 
agreement, or otherwise.
(2) The entity or any Affiliate has not issued a majority of its debt to, nor derive a majority of its revenues (not including 
the NPAC/SMS) from, any Telecommunications Carrier. For this purpose, "majority" means greater than 50%, and "debt" 
means stocks, bonds, securities, notes, loans or any other instrument of indebtedness. 
(3) The entity is not subject to undue influence by parties with a vested interest in the outcome of numbering 
administration and activities, and the entity is not involved in a contractual or other arrangement that would impair its 
ability to administer the NPAC/SMS fairly and impartially as an LNPA or to implement the schedule set forth in the 
IASTA® SmartSource SRM® Tool, called the FoNPAC Timeline. 
For purposes of the above three criteria, a Telecommunications Carrier is an entity that either (i) possesses the requisite 
authority to engage in the provision to the public of facilities-based wireline local exchange or CMRS telecommunications 
services in any State or Territory of the United States, or (ii) is one of the following three classes of interconnected Voice 
over Internet Protocol ("VoIP") providers: (I) Class 1, a standalone interconnected VoIP provider that obtains numbering 
resources directly from the North American Numbering Plan Administrator (NANPA) and the Pooling Administrator (PA) 
and connects directly to the PSTN (i.e., not through a PSTN Telecommunications Carrier partner); or (II) Class 2, an 
interconnected VoIP provider that partners with a facilities-based Public Switched Telephone Network (PSTN) 
Telecommunications Carrier to obtain numbering resources and connectivity to the PSTN via the Telecommunications 
Carrier partner; or (III) Class 3, A non-facilities-based reseller of interconnected VoIP services that utilizes the numbering 
resources and facilities of another interconnected VoIP provider (analogous to the "traditional" PSTN reseller).
The Respondent must specifically address and demonstrate that as a Primary Vendor it is a Neutral Third Party and must 
disclose the identity and corporate affiliations of all Sub-Contractor(s) that it will engage or include in providing the 
Services required by the RFP (including software and hardware Sub-Contractors), if any and all contractual relationships, 
arrangements or other factors that would enhance or impair the Primary Vendor's and Sub-Contractors' ability to ensure 
that the LNPA is at all times a Neutral Third Party and that access to the NPAC/SMS for all qualified users is at all times 
evenhanded, impartial, and nondiscriminatory. 
The Respondent must also demonstrate an understanding and willingness to implement policies and procedures that will 
ensure satisfaction of these criteria and requirements. 
The technical requirements for NPAC/SMS are defined in the RFP. It is possible for a Primary Vendor that is precluded 
from being the NPAC/SMS Administrator may be allowable as another Primary Vendor's Sub-Contractor 
(hardware/software provider) if that Primary Vendor qualifies as a Neutral Third Party in responding to the RFP. 
A Respondent’s submission to this Vendor Qualification survey and the RFP must fully disclose the corporate identity or 
affiliation of its Sub-Contractor(s), if any. Failure to adequately do so will be a basis on which to disqualify the Primary 
Vendor from the RFP. 
3.5* QUESTION:
Neutrality Audit 
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The Respondent must attach a Legal Opinion, at its expense, to substantiate its neutrality per the criteria set forth in 
section 3.4 of this Vendor Qualification survey. 
The “Legal Opinion” required to be delivered by every Respondent pursuant to Section 3.5 shall mean (1) a written 
communication, (2) that is delivered to the NAPM LLC and the FoNPAC expressly for the purpose of responding to this 
Vendor Qualification survey and for use in connection with evaluation pursuant to the RFP, (3) that is prepared by a 
person licensed and in good standing to practice law in any state of the United States and who represents the 
Respondent, (4) that concludes that Respondent is a Neutral Third Party as set forth in Section 3.4, and (5) that 
constitutes a third party legal opinion governed by and subject to the RESTATEMENT (THIRD) OF THE LAW GOVERNING 
LAWYERS and the Opinion Accord of the American Bar Association Section of Business Law (1991). 
Failure by a Respondent to deliver this Legal Opinion substantiating Neutrality on or before the RFP Response Cut-Off 
Date indicated in Section 1.5 will be cause for disqualification, and the Respondent's submission in response to the RFP 
survey shall not be considered.
Respondent understands that by submitting a response and attaching a Legal Opinion to this section, it 
acknowledges and agrees to the foregoing requirement of the delivery of a Legal Opinion substantiating 
Neutrality. 
(no answer)
Agree
Disagree
Optional Attachments:
Attach a file to this answer
3.6 STATEMENT:
Acceptance of Key Business Terms and Conditions 
Each Respondent submitting Responses to the RFP must submit responses to this Vendor Qualification survey to identify 
which of the following key business terms and conditions that such Respondent as the Primary Vendor, would agree to or 
not agree to if selected for recommendation as an LNPA to the SWG, by answering "Agree" or "Disagree" to each 
business term and condition. These terms and conditions are expected to be included in one or both of each Master 
Agreement between a successful Primary Vendor as an LNPA and the NAPM LLC in each Region and the uniform User 
Agreement between a successful Primary Vendor as an LNPA and each User of the NPAC/SMS; however, the following is 
not a comprehensive or complete listing of all contractual terms and conditions that may be included in those final and 
definitive agreements. 
3.6.1* QUESTION:
Question 1: 
The LNPA shall provide the NPAC/SMS and all Services at or above specified Service Level Requirements, and the Master 
Agreements and User Agreements shall specify remedies and recourse for any failure by the Primary Vendor to provide 
the NPAC/SMS and the Services at or above the Service Level Requirements. These remedies and this recourse may 
include monetary Performance Credits, price reductions, and, in certain specified circumstances, termination. 
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(no answer)
Agree
Disagree
3.6.2* QUESTION:
Question 2: 
The LNPA shall be compensated solely and exclusively from payments by Users pursuant to uniform and 
nondiscriminatory User Agreements and in accordance with applicable regulatory requirements and shall not look to or in 
any way seek payment from the NAPM LLC. 
(no answer)
Agree
Disagree
3.6.3* QUESTION:
Question 3: 
The LNPA must post a Performance Bond or equivalent Letter of Credit or other instrument in an amount in each Region 
sufficient to ensure the prompt and faithful performance under the Master Agreements and User Agreements, payable as 
specifically to be set forth therein and in the Master Agreements, in the event of the termination of the Master 
Agreements before the term specified therein, for any reason other than a regulatory event, but including by reason of 
the failure of the LNPA to remain and to be a Neutral Third Party. 
(no answer)
Agree
Disagree
3.6.4* QUESTION:
Question 4: 
The LNPA shall monitor its compliance with all Service Level Requirements specified in the Master Agreements and the 
Methods and Procedures documents (M&Ps) and certain other specified requirements and functionalities set forth in the 
Master Agreements and User Agreements and issue reports on such compliance at specified periodic intervals. 
Additionally, by submitting response to the RFP, Respondent understands and agrees that any NANC Change Orders 
implemented in the NPAC/SMS subsequent to the issuance of the RFP, or scheduled for implementation prior to the turn-
up of the next-generation NPAC/SMS described in the RFP, MUST be incorporated into the proposed NPAC/SMS platform
and ready for implementation at turn-up as part of the Services to be offered under the Master Agreements. 
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(no answer)
Agree
Disagree
3.6.5* QUESTION:
Question 5: 
The LNPA must agree to submit to a Gateway Evaluation Process (GEP) detailed in the Master Agreements and M&Ps to 
monitor enumerated key performance requirements (referred to as GEP Elements), the failure of which will result in 
remedies in addition to and separate from Performance Credits and the other specific remedies and recourse set forth in 
the Master Agreements and User Agreements with respect to all Service Level Requirements generally. Pursuant to this 
GEP, an independent third party (GEP Auditor) compensated by the LNPA shall measure, audit and report on the LNPA's 
satisfaction of these GEP Elements during specific 12 calendar month periods (each referred to as an "Evaluation Period"). 
Pursuant to this GEP compliance with these GEP Elements will be reported as either "Pass" or "Fail" and depending on the 
frequency and number of "Fails" during any specific Evaluation Period, certain reductions in pricing or other remedies 
under the Master Agreements will apply until the following Evaluation Period and its resulting report. The qualifications of 
the GEP Auditor, the selection of the GEP Auditor, certain terms regarding the scope of services and terms of a contract 
between the LNPA and the GEP Auditor, and certain details of the conduct and operation of the GEP shall be determined 
jointly by the LNPA and the NAPM LLC. If the LNPA and the NAPM LLC cannot agree to these items with specified time 
periods, the NAPM LLC shall make the relevant determination.
(no answer)
Agree
Disagree
3.6.6* QUESTION:
Question 6: 
The NAPM LLC shall have the right to terminate each Master Agreement entered into through this RFP with the LNPA for 
reasons of default as defined in the Master Agreements after a specified cure period has passed, including, but not limited 
to, unauthorized assignment and failure to provide adequate Services or to satisfy the Service Level Requirements, the 
failure of the LNPA to remain a Neutral Third Party, the merger into or acquisition of the LNPA by an entity that is not a 
Neutral Third Party, by an adverse change in the financial stability of the LNPA, including receivership, bankruptcy or 
assignment for the benefit of creditors, or for any reason or under circumstance required by or related to a change in the 
law or regulations requiring such termination. Upon such termination, unless Transition Services are provided as required 
below, Users shall be responsible for paying the LNPA only for Services performed prior to such termination, and Users 
shall not be liable for anticipated or expected profits, charges or fees on Services not performed. The NAPM LLC shall 
have absolutely no liability for any payments to the LNPA. 
(no answer)
Agree
Disagree
Page 15
3.6.7* QUESTION:
Question 7: 
Upon termination for any reason or non-renewal at the conclusion of the term of a Master Agreement, the LNPA shall 
agree to cooperate with the NAPM LLC, if requested, to effect the orderly transition of Services to a successor LNPA by 
providing specified Transition Services for a specified period at reasonable rates consistent with the charges in effect prior 
to termination or non-renewal. 
(no answer)
Agree
Disagree
3.6.8* QUESTION:
Question 8 : 
Because of the possibility that the impartiality of the LNPA could be impaired or could suffer from an appearance that it is 
impaired, if the LNPA seeks itself or through an Affiliate to qualify as a User of the NPAC/SMS, it must agree to submit to 
a determination of its eligibility to be a User by an independent third party selected by the NAPM LLC and compensated 
by the LNPA (the "New User Evaluator" or "NUE") subject to certain dispute resolution procedures set forth in the Master 
Agreement (the NUE Process). This determination by the NUE shall be made after an evaluation is performed by the NUE 
for each and every product or service that the LNPA wishes to offer as a result of being a User before such product or 
service is launched and periodically thereafter and may include considerations or limitations not imposed upon other 
Users because they are not also acting as the LNPA. The consequences of a determination under this NUE Process that is 
adverse to the LNPA may be discontinuation or termination of services or products offered or contemplated to be offered 
by the LNPA. The NUE Process will also be used for other purposes detailed in the Master Agreements and the cost of 
the NUE for those purposes will also be borne solely by the LNPA.
(no answer)
Agree
Disagree
3.6.9* QUESTION:
Question 9: 
The NAPM LLC shall be granted appropriate license rights in and to any technology or other intellectual property that is 
developed for and at the request of NAPM LLC for the NPAC/SMS and for the purposes of providing the Services; and the 
LNPA and all Sub-Contractor(s), if any, shall agree to appropriate limitations on their use of any such technology or other 
intellectual property for purposes other than the express provision of the NPAC/SMS and the Services. 
Page 16
(no answer)
Agree
Disagree
3.6.10* QUESTION:
Question 10: 
The LNPA and Sub-Contractor(s), if any, shall deposit all technology and other intellectual property (including Source 
Code and Object Code) and related documentation under its control, that is necessary to the operation of the NPAC/SMS 
and the provision of these Services, including all billing and collections functions, with a mutually agreeable escrow agent 
for release to and the use by the NAPM LLC (or its agents or contractors) as a nontransferable licensee, or to allow a 
successor Primary Vendor as a nontransferable licensee, the ability to operate the NPAC/SMS and to provide Services, in 
the event of termination or non-renewal of the Master Agreements for a specified time. 
(no answer)
Agree
Disagree
3.6.11* QUESTION:
Question 11: 
The LNPA shall, at its own cost and expense, obtain and maintain all licenses, authorization, permits and permissions 
required by applicable legislative enactment and regulatory authorizations necessary to operate and maintain the 
NPAC/SMS in each Region and to offer the Services, to pay all taxes incident thereto (including but not limited to, all 
applicable sales and use taxes and levies) and to comply with all applicable federal, state, county and local laws, 
ordinances, regulations and codes in the performance of the obligations under the Master Agreements and the User 
Agreements, including but not limited to the compliance with all immigration laws, regulations, rulings, and ordinances. 
(no answer)
Agree
Disagree
3.6.12* QUESTION:
Question 12: 
The LNPA shall organize itself by division, profit center or other physical or accounting means, to allow all costs, expenses 
and revenues from or associated with the NPAC/SMS and providing the Services to be identified and audited, so that use 
Page 17
of the NPAC/SMS and the Services are provided and billed in the most cost-effective, non-discriminatory, and transparent 
means possible. 
(no answer)
Agree
Disagree
3.6.13* QUESTION:
Question 13 : 
The LNPA shall be required during the term of the Master Agreements to provide any price enhancements, additions and 
changes to the NPAC/SMS and to the Services pursuant to specific Statements of Work or other means in accordance with 
a procedure and process set forth in the Master Agreements. 
(no answer)
Agree
Disagree
3.6.14* QUESTION:
Question 14: 
The LNPA shall be responsible for providing disaster recovery and backup plans with respect to the Data Centers sufficient 
to ensure that all data on the NPAC/SMS is recoverable at all times. In the event of a disaster, the LNPA shall not increase 
its charges under the Master Agreements in any Region or User Agreements or charge Users usage fees or other charges 
in addition to the fees otherwise payable under the Master Agreements and User Agreements. Such disaster recovery and 
backup process shall be subject to audit and periodic testing. 
(no answer)
Agree
Disagree
3.6.15* QUESTION:
Question 15: 
Page 18
NPAC/SMS servers and data centers and NPAC/SMS User Data must be maintained and stored in the continental United 
States. No data relating to any such Service will be stored, at, in, or through a site located outside of the continental 
United States. 
The LNPA must agree and commit that it will not store, maintain, or warehouse, NPAC/SMS User Data in a physical or 
electronic form, on servers or otherwise, at any location that is not within the continental United States. 
(no answer)
Agree
Disagree
3.6.16* QUESTION:
Question 16: 
The LNPA must agree and acknowledge that the NAPM LLC is not granting any exclusive right to provide Services in any 
Region. 
(no answer)
Agree
Disagree
3.6.17* QUESTION:
Question 17: 
The LNPA must agree to be bound by a Most Favored Customer provision in the Master Agreement for all Regions, 
whereby in the event that the LNPA provides porting and pooling services similar in nature, scope and configuration to 
those provided through the NPAC/SMS (hereinafter a "Comparable Agreement"), on more favorable terms or with more 
favorable pricing, or both, than those under the Master Agreements and User Agreements (even if there are less 
favorable terms and pricing as well), then the LNPA must extend those more favorable terms and pricing under the 
Master Agreements and User Agreements awarded under the RFP. In addition, the LNPA must agree to advise the NAPM 
LLC in writing when it has entered into a Comparable Agreement and must expressly identify and categorize those terms 
and pricing arrangements which the LNPA has determined are more favorable and those which are less favorable than 
those under the Master Agreements and User Agreements. 
(no answer)
Agree
Disagree
3.6.18* QUESTION:
Page 19
Question 18: 
The LNPA, on behalf of itself and any Sub-Contractors, must agree that User Data shall be maintained as confidential 
information and may not be used or commercially exploited in any manner other than for the performance of the LNPA's 
obligations under the Master Agreements and User Agreements, subject to certain regulatory or legal requirements or, in 
certain cases, upon the consent of the NAPM LLC as set forth in the Master Agreements. 
(no answer)
Agree
Disagree
3.6.19* QUESTION:
Question 19: 
The LNPA and Sub-Contractor(s), if any, agree to indemnify and hold harmless the NAPM LLC, its Members and their 
parents, subsidiaries, other affiliates, their direct and indirect customers, and the officers, directors, employees, 
successors, agents, consultants, representatives, attorneys and counsel, successors and assigns of any and all of them 
(collectively, the "Indemnified Parties"), from and against any and all claims, losses, damages, expenses, liabilities, suits, 
demands, causes of action, including costs and reasonable attorney's fees, or liens, including without limitation, those 
based on contract or tort, that arise out of or result from any or all of the following: 
(i) Injury or death to persons, or loss or damage to any and all property, including theft, in any way arising directly or 
indirectly out of, or occasioned by, caused or alleged to have been caused by, or on account of, the performance as the 
LNPA, or its Sub-contractor(s), if any, or its agents, or any director, officer, employee, agent or representative under the 
RFP, the Master Agreements or the User Agreements; 
(ii) Assertions under Workers Compensation or similar acts made by persons furnished by or employed by the LNPA or 
Sub-Contractor(s), if any, or by reason of any injuries to such persons; and 
(iii) Any failure on the part of the LNPA, or Sub-Contractor(s), if any, to satisfy all claims for labor, equipment, materials 
and other obligations relating to the performance under the Master Agreements or User Agreements. 
The LNPA must agree to defend or settle, at its own expense, any action or suit asserted against the Indemnified Parties, 
including all proceedings involving income, sales, use, or other taxes, and shall reimburse the Indemnified Parties for 
reasonable attorneys’ fees, interest, costs of suit and all other expenses incurred by the Indemnified Parties in connection 
therewith. 
(no answer)
Agree
Disagree
3.6.20* QUESTION:
Question 20: 
Page 20
The LNPA, on behalf of itself and all Sub-Contractor(s), if any, will defend or settle, at its own expense, any and all claims 
and suits against any of the Indemnified Parties alleging that any products or services furnished pursuant to the Master 
Agreements or the User Agreements, including any portion of the Services, infringe or constitute a misappropriation of
any patent, trade secret, copyright or proprietary interest. The Primary Vendor will also pay all damages and costs that by 
final judgment or settlement may be assessed against or chargeable to any of the Indemnified Parties due to such 
infringement or misappropriation.
If a Primary Vendor's products or services, including any portion of the Services, become, or in the NAPM LLC's opinion 
are likely to become, the subject of a claim of infringement, the Primary Vendor will, at its option: (1) procure for the 
NAPM LLC the right to continue using the applicable product or service; or (2) replace or modify the product or service to 
provide the NAPM LLC with a non-infringing product or service that is functionally equivalent in all material respects. 
(no answer)
Agree
Disagree
3.6.21* QUESTION:
Question 21: 
During the term of this Agreement, the LNPA and Sub-Contractor(s), if any, shall obtain and maintain, with financially 
reputable insurers (i.e., carriers with an A.M. Best rating of A- :VIII, or better) which are licensed to do business in all 
jurisdictions where any work is performed or the Services are provided and which are reasonably acceptable to NAPM 
LLC, not less than the following levels of insurance coverage for each Region for which an RFP Contract is awarded: 
a.) Worker's Compensation insurance coverage as provided for under any worker's compensation or similar law in any 
jurisdiction where any work is performed, of not less than the minimum required coverage amount required under the law 
of any jurisdiction where work is performed, and Employer's Liability insurance coverage of at least $500,000 per each 
occurrence and in the aggregate; 
b.) Commercial General Liability insurance coverage, including coverage for Contractual Liability and Products/Completed 
Operations Liability, with a limit of not less than $10,000,000 combined single limit per occurrence for bodily injury, 
property damage and personal injury liability (with contractual exclusion deleted) and in the amount of at least 
$10,000,000 in the general aggregate, naming NAPM LLC, its members, their directors, officers, employees, agents 
and/or representatives as additional insured; 
c.) Business Auto liability insurance coverage covering the ownership, maintenance or use of any owned, non-owned or 
hired automobiles with a limit of not less than $2,000,000 combined single limit per accident for bodily injury and 
property damage liability, naming NAPM LLC, its members, their directors, officers, employees, agents and/or 
representatives as additional insured; 
d.) Umbrella/Excess liability insurance coverage with limits of not less than $15,000,000 combined single limit in excess of 
the above-referenced Employer's Liability insurance coverage, Commercial General Liability insurance coverage and 
Business Auto liability insurance coverage naming NAPM LLC, its members, their directors, officers, employees, agents 
and/or representatives as additional insured; 
e.) "All Risk" Property insurance coverage covering not less than the full replacement cost of all Data Centers and 
personal property at risk, including business interruption or Continuation Insurance coverage sufficient to allow a Primary 
Vendor to continue to satisfy its obligations as an LNPA under the Master Agreements and User Agreements during the 
period of any covered loss. 
Page 21
f.) Errors and Omissions Liability insurance coverage in the amount of at least $20,000,000 per claim with an annual 
aggregate of at least $20,000,000 inclusive of legal defense costs. 
Neither the LNPA nor its insurer(s) shall have a right of subrogation against the NAPM LLC based on any loss or liability 
insured against under the foregoing insurance. Policies for the above-referenced insurance must be endorsed to name the 
NAPM LLC as an additional insured and state: "North American Portability Management LLC is to be notified in writing at 
least thirty (30) days prior to cancellation of or any material change in the coverage limits." Also, the LNPA must furnish 
certificates evidencing the foregoing insurance coverage within thirty (30) days following execution of any Master 
Agreement and prior to the commencement of any work and prior to the renewal thereof, in form and content to NAPM 
LLC, evidencing that the above insurance is in force and contains a provision that it will not be canceled or materially 
altered without first giving NAPM LLC thirty (30) days prior written notice and that all coverage is primary to any 
insurance carried by NAPM LLC or its Members. 
Nothing contained in this section shall limit the LNPA's or Sub-Contractor's, if any, liability to NAPM LLC to the limits of 
insurance coverage certified or actually carried. 
(no answer)
Agree
Disagree
3.6.22* QUESTION:
Question 22: 
A Respondent shall submit a list of all Sub-Contractor(s), if any are to be engaged by the Respondent as the Primary 
Vendor, to NAPM LLC with these responses, for review and approval. Any subsequent change in the use of any Sub-
Contractor(s) shall require the review and approval of NAPM LLC. 
(no answer)
Acknowledged
Optional Attachments:
Attach a file to this answer
3.6.23* QUESTION:
Question 23: 
The LNPA shall not have the right to assign any obligations, rights, duties or responsibilities under the Master Agreements 
or User Agreements, without the prior written approval of the NAPM LLC, nor shall the LNPA have the right to assign or to 
pledge any monies due or accounts received under any Statement of Work or the Master Agreements or User Agreements 
without the prior written approval of the NAPM LLC. 
Page 22
(no answer)
Agree
Disagree
3.6.24* QUESTION:
Question 24: 
The governing law under the RFP, the Master Agreements and the User Agreements entered into through the RFP shall 
be that of the State of Delaware. 
(no answer)
Agree
Disagree
3.6.25* QUESTION:
Question 25 : 
The LNPA, on behalf of itself and all Sub-Contractors, if any, must agree with respect to any dispute arising in connection 
with any Master Agreement in any region or with any User Agreement to be bound by binding arbitration in the state of 
Colorado in accordance with the procedure agreed to in each Master Agreement. 
(no answer)
Agree
Disagree
3.6.26* QUESTION:
Question 26: 
In the event that the deployment of the NPAC/SMS or any aspect of the Service for any Region does not pass a mutually 
agreed upon Acceptance Plan set forth in the Master Agreement for that Region, designed to determine the LNPA's 
compliance with the functional and technical requirements of the RFP, the NAPM LLC shall have the option to terminate 
the Master Agreement in that Region without any penalties whatsoever to it or its Members, and their parents, 
subsidiaries, other affiliates, their direct and indirect customers and any Users, and the officers, directors, employees, 
successors, agents, consultants, representatives, attorneys and counsel, successors and assigns of any and all of them 
and the LNPA shall be liable for liquidated damages in the amount to be specified for each Region in which the Master 
Agreement is termnated. 
Page 23
(no answer)
Agree
Disagree
3.6.27* QUESTION:
Question 27: 
The LNPA, on behalf of itself and any Sub-Contractors must agree to the following limitations on liability under the Master 
Agreements and User Agreements for each Region: 
NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES 
ARISING OUT OF OR IN CONNECTION WITH THE FURNISHING, PERFORMANCE OR USE OF ANY SOFTWARE OR 
SERVICES PROVIDED UNDER A MASTER AGREEMENT, THE USER AGREEMENTS OR ANY STATEMENT OF WORK OR THE 
PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS UNDERTAKEN. EACH PARTY WAIVES ANY CLAIM TO 
PUNITIVE DAMAGES AGAINST THE OTHER. 
THE LIMITATIONS OR EXCULPATIONS OF LIABILITY SET FORTH IN THE FIRST SENTENCE WILL NOT BE APPLICABLE 
TO: 
(a) INDEMNIFICATION CLAIMS; 
(b) LIABILITY RESULTING FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF A PARTY; OR 
(c) ANY BREACH OF A PARTY'S CONFIDENTIALITY OBLIGATIONS. 
(no answer)
Agree
Disagree
3.6.28* QUESTION:
Question 28: 
A Respondent must commit to and represent that as an LNPA it possesses the ability to adopt and comply with the RFP's 
delivery schedule described in the FoNPAC Timeline as shown in the IASTA® SmartSource SRM® Tool. 
(no answer)
Agree
Disagree
Page 24
4. NEXT STEPS
4.1 STATEMENT:
Conclusion:
Respondents will be notified if their responses to this Vendor Qualification survey are rejected, in whole or in part.   If the 
rejection is due to failure to meet neutrality criteria (on the basis of neutrality as defined in Section 3.4, ITEM 3: 
Neutrality), the Respondent will have until the last day of the RFP survey submission interval to resubmit, 
addressing the identified Neutrality issue(s).