Federal Communications Commission DA 14-993
Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matter of
Rates for Interstate Inmate Calling Services
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WC Docket No. 12-375
ORDER
Adopted:  July 11, 2014 Released:  July 11, 2014
Revised Data Collection Due Date:  August 18, 2014
By the Chief, Pricing Policy Division, Wireline Competition Bureau:
1. In this Order, the Wireline Competition Bureau (Bureau) responds to motions filed by 
Global Tel*Link (GTL), CenturyLink Public Communications, Inc. (CenturyLink), Network 
Communications International Corp. (NCIC), Inmate Calling Solutions (ICSolutions), and Telmate, LLC 
(Telmate) (collectively, ICS providers), inmate calling service (ICS) providers seeking an extension of 
time to respond to the Commission’s one-time mandatory data request in this proceeding.
1
  As discussed 
more fully below, the Bureau finds that good cause exists to grant in part the ICS providers’ requests for 
extension of the data submission due date and, as such, extends the due date 30 days.  
2. On September 26, 2013, the Commission released the Inmate Calling Services Report 
and Order and FNPRM.
2
  In that item, the Commission adopted a one-time mandatory data collection 
“[t]o enable the Commission to take further action to reform rates, including developing a permanent cap 
or safe harbor for interstate rates, as well as to inform our evaluation of other rate reform options.”
3
  On
April 17, 2014, the Commission submitted the mandatory data collection to the Office of Management 
and Budget (OMB) for review and approval pursuant to the Paperwork Reduction Act of 1995,
4
and 
                                                     
1
Motion for Extension of Time to Respond to One-Time Mandatory Data Collection for ICS Providers, WC Docket 
No. 12-375 (filed July 1, 2014) (GTL Motion); CenturyLink Public Communications, Inc.’s Motion for Extension of 
Time to Respond to One-Time Mandatory Data Collection, WC Docket No. 12-375 (filed July 3, 2014) 
(CenturyLink Motion); Motion of Network Communications International Corp. for Extension of Time to Respond 
to One-Time Mandatory Data Collection for ICS Providers, WC Docket No. 12-375 (filed July 3, 2014) (NCIC 
Motion); Motion for Extension of Time to Respond to One-Time Mandatory Data Collection, WC Docket No. 12-
375 (filed July 7, 2014) (ICSolutions Motion); Telmate, LLC Motion for Extension of Time to Respond to One-
Time Mandatory Data Collection, WC Docket No. 12-375 (filed July 10, 2014) (Telmate Motion).  
2
See Rates for Interstate Inmate Calling Services, WC Docket No. 12-375, Report and Order and Further Notice of 
Proposed Rulemaking, 28 FCC Rcd 14107 (2013) (Inmate Calling Services Report and Order and FNPRM), pets. 
for stay granted in part sub nom. Securus Techs. v. FCC, No. 13-1280 (D.C. Cir. Jan. 13, 2014) (Securus Techs. 
Partial Stay Order); pets. for review pending sub nom. Securus Techs. v. FCC, No. 13-1280 (D.C. Cir. Nov. 14, 
2013) (and consolidated cases).  
3
Id. at 14172, para. 124.  
4
Information Collection Being Submitted for Review and Approval to the Office of Management and Budget 
(OMB), 79 Fed. Reg. 21,757 (Apr. 17, 2014).  
Federal Communications Commission DA 14-993
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received OMB’s approval on June 2, 2014.
5
  The Commission released a Public Notice on June 17, 2014, 
announcing OMB’s approval and setting the due date for submission of data at July 17, 2014.
6
  
3. Four ICS providers request a 60-day extension, and one requests a 90-day extension, of 
time to respond to the one-time mandatory data collection requirement adopted by the Commission.
7
  
CenturyLink further requests such an extension “for all ICS providers.”
8
  The ICS providers assert there is 
good cause for granting an extension.  For example, GTL states that the data request imposes “new 
substantial, complex, and time-consuming” requirements, that it does not categorize its data as the 
Commission does, and that it “does not maintain this type of cost data in the ordinary course of 
business.”
9
  CenturyLink, NCIC, ICSolutions and Telmate make similar arguments.
10
  Finally, the 
providers assert that the extensions they request will not cause undue delay and would cause no harm.
11
  
4. Section 1.46 of the Commission’s rules provides that “[i]t is the policy of the 
Commission that extensions of time shall not be routinely granted.”
12
  We conclude that a 60- or 90-day 
extension is not warranted given the undue delay such an extension could cause on the Commission’s 
ability to move quickly in pursuing permanent reform, and we conclude that respondents have had ample
notice and information about this data collection.  For example, the data collection parameters were 
provided in the Inmate Calling Services Report and Order and FNPRM
13
released in September 2013,
and the form and instructions were filed with OMB and made available online in April 2014.
14
  On 
balance, however, given the scope of the data request and our interest in obtaining accurate and complete 
responses from all ICS providers to enable consideration of permanent ICS rate and practice reform, we
find it is in the public interest to grant all ICS providers a brief extension.  We also find that granting a
modest extension will not cause significant delay and will, in fact, facilitate the process of achieving the 
Commission’s goal of permanent ICS reform in a timely manner.  We therefore grant in part the ICS 
providers’ requests for an extension of time by allowing an additional 30 days for the submission of data
for all ICS providers.  
5. Accordingly, IT IS ORDERED, pursuant to sections 1, 2, 4(i), 4(j), 5, and 303(r) of the 
Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 152, 154(i), 154(j), 155 and 303(r), and 
sections 0.91, 0.201(d), 0.291, and 1.46 of the Commission’s rules, 47 C.F.R. §§ 0.91, 0.201(d), 0.291, 
                                                     
5
Rates for Interstate Inmate Calling Services, 79 Fed. Reg. 33,709 (June 12, 2014).   
6
See Commission Announces Inmate Calling Services Data Due Date, WC Docket No. 12-375, Public Notice, DA 
14-829 (Wireline Comp. Bur. rel. June 17, 2014).
7
See generally GTL Motion, CenturyLink Motion, NCIC Motion, ICSolutions Motion, Telmate Motion.  
8
CenturyLink Motion at 1.  
9
GTL Motion at 6-7; see also CenturyLink Motion at 4; ICSolutions Motion at para. 13. 
10
See generally CenturyLink Motion; see also NCIC Motion at 4 (noting that compliance with the data request will 
require NCIC to gather “call details and financial details specific to facilities with which NCIC had contracts in 
previous periods” from its archives, a time-consuming process); ICSolutions Motion at para. 10 (noting that it 
recently changed accounting systems and the request will necessitate “gathering, organizing, translating and 
reconciling detailed information across two different accounting systems”); Telmate Motion at 6 (describing that in 
the normal course of business, Telmate “neither maintains the requested data in the form it is being requested nor 
structured its data systems to easily accommodate this request”).
11
See, e.g., GTL Motion at 11-12; CenturyLink Motion at 6; ICSolutions Motion at para. 24; Telmate Motion at 8.  
12
47 C.F.R. § 1.46. 
13
See Inmate Calling Services Report and Order and FNPRM, 28 FCC Rcd at 14172-73, paras. 124-26.
14
See supra n.4; see also View Information Collection (IC)  
http://www.reginfo.gov/public/do/PRAViewIC?ref_nbr=201404-3060-027&icID=211330. 
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and 1.46, that the ICS providers’ motions for extension of time to respond to the Commission’s one-time 
mandatory data collection, filed on July 1, 3, 7 and 10, 2014, ARE GRANTED IN PART to the extent 
described herein and ARE OTHERWISE DENIED, and ICS providers’ due date for complying with the 
mandatory data collection IS August 18, 2014.  
FEDERAL COMMUNICATIONS COMMISSION
Kalpak S. Gude
Chief
Pricing Policy Division
Wireline Competition Bureau