Federal Communications Commission DA 16-1017
Before the
Federal Communications Commission
Washington, DC 20554
In the Matter of
Yakim Jordan a/k/a Manasseh Jordan, Prophet 
Manasseh Jordan, Prophet M Jordan, Yakim 
Manasseh Robert Jordan, Yakim Manasseh Jordan, 
Wakim Jordan
Manasseh Jordan Ministries
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File No.:  EB-TCD-14-00016252
CITATION AND ORDER
PRERECORDED MESSAGE VIOLATIONS
Adopted:  September 13, 2016 Released:  September 13, 2016
By the Chief, Telecommunications Consumers Division, Enforcement Bureau:
I. NOTICE OF CITATION
1. This CITATION AND ORDER (Citation) notifies Yakim Jordan (a/k/a Manasseh 
Jordan, Prophet Manasseh Jordan, Prophet M Jordan, Yakim Manasseh Robert Jordan, Yakim Manasseh 
Jordan, Wakim Jordan) and Manasseh Jordan Ministries (collectively, the Manasseh Jordan Parties) that 
they violated the law by infringing consumers’ rights to be free from unauthorized prerecorded calls to 
their wireless phones.  Specifically, the Manasseh Jordan Parties violated provisions of the 
Communications Act of 1934, as amended (Communications Act or Act) and the Commission’s rules 
(collectively, Rules) that regulate calls made to wireless phones using automatic telephone dialing 
systems (autodialers) or an artificial or prerecorded voice.  We therefore direct the Manasseh Jordan 
Parties to take immediate steps to comply with Section 227 of the Act, the Telephone Consumer 
Protection Act (TCPA), Section 64.1200 of the Rules, and FCC orders, which prohibit making autodialed 
or prerecorded message calls to any wireless phone unless the calls are made for emergency purposes, to 
collect a debt to the federal government, or with the prior express consent of the called party.  If the 
Manasseh Jordan Parties fail to comply with these laws, they may be liable for significant penalties.
2. Notice of Duty to Comply with the Law:  We issue this Citation pursuant to Section 
503(b)(5) of the Act, which states that the Commission may not impose monetary forfeitures against non-
regulatees who violate the Rules or the Act unless and until:  (a) the Commission issues a citation to the 
violator; (b) the Commission provides the violator a reasonable opportunity to respond; and (c) the 
violator subsequently engages in conduct of the type described in the citation.1 Accordingly, the 
Manasseh Jordan Parties are hereby on notice that they must comply with Section 227 of the Act and 
Section 64.1200 of the Rules.2  Any of the Manasseh Jordan Parties who subsequently engage in any 
conduct of the type this Citation describes—and specifically any violation of the TCPA and the 
  
1 See 47 U.S.C § 503(b)(5).  
2 47 U.S.C. § 227; 47 CFR § 64.1200. Section 227 was added to the Communications Act by the Telephone 
Consumer Protection Act of 1991, Pub. L. No. 102-243, 105 Stat. 2394 (codified at 47 U.S.C. § 227).  The 
Telephone Consumer Protection Act and the Commission’s parallel rules restrict use of the telephone network to 
deliver unsolicited advertisements, prerecorded and artificial voice messages, and autodialed telephone calls.
Federal Communications Commission DA 16-1017
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Commission’s accompanying rules—may be subject to civil penalties, including but not limited to, 
substantial monetary forfeitures.  In assessing such forfeitures, the Commission may consider both the 
conduct that led to this Citation and the conduct following it.3
II. BACKGROUND 
3. For more than two decades, Congress and the Commission have sought to protect 
consumers from the nuisance, invasion of privacy, cost, and inconvenience of autodialed calls and 
prerecorded or artificial voice message calls (robocalls).4 Congress found:  that consumers consider these 
kinds of calls, “regardless of the content or the initiator of the message, to be a nuisance and an invasion 
of privacy”; that businesses further complain that these kinds of calls “interfere with interstate 
commerce”; and that banning such calls, with limited exception, “is the only effective means of protecting 
telephone consumers from this nuisance and privacy invasion.”5 In 1991, Congress passed the TCPA, 
which amended the Communications Act to place strict limitations on the use of autodialed calls and 
robocalls, particularly those made to wireless phones and other specified destinations such as emergency 
telephone lines and patient rooms in health care facilities.6 The TCPA forbids making any call using an 
automatic telephone dialing system or an artificial or prerecorded voice message to such telephone 
numbers unless the call is made for an emergency purpose or with the prior express consent of the called 
party.7 The Commission adopted regulations implementing the TCPA in Section 64.1200 of the Rules8, 
including the prohibition on autodialed calls and robocalls to wireless phones in Section 
64.1200(a)(1)(iii).9 In 2015, Congress added a limited exception to this prohibition for calls to wireless 
phones that are made “solely to collect a debt owed to or guaranteed by the United States.”10
4. Yakim Jordan, who most commonly goes by “Prophet Manasseh,” “Prophet Manasseh 
Jordan,” or “Manasseh Jordan,” operates Manasseh Jordan Ministries, a nonprofit charitable organization 
registered under Section 501(c)(3) of the Internal Revenue Code.11 According to the Manasseh Jordan 
Ministries’ website, Mr. Jordan “move[s] in the realm of accurate prophetic ministry.”12 The website 
provides opportunities for interested parties to seek prayer from Mr. Jordan, purchase musical and 
  
3 See S. Rep. No. 95-580, 95th Cong., 1st Sess. at 9 (1977), reprinted in 1978 U.S.C.C.A.N. 109 (If a person or 
entity that has been issued a citation by the Commission thereafter engages in the conduct for which the citation of 
violation was sent, the subsequent notice of apparent liability “would attach not only for the conduct occurring 
subsequently but also for the conduct for which the citation was originally sent.”) (emphasis added).
4 See S. Rep. No. 102-178, 1st Sess., 102nd Cong., at 2, 4–5 (1991), reprinted in 1991 U.S.C.C.A.N. 1968.  
5 Telephone Consumer Protection Act, Pub L. No. 102-243, § 2, 105 Stat. 2394 (1991).  
6 47 U.S.C. § 227(b)(1)(A).
7 47 U.S.C. § 227(b)(1)(A)(iii).
8 See 47 CFR § 64.1200; see also Rules and Regulations Implementing the Telephone Consumer Protection Act of 
1991, CC Docket No. 92-90, Report and Order, 7 FCC Rcd 8752 (1992); Rules and Regulations Implementing the 
Telephone Consumer Protection Act of 1991, CG Docket No. 02-278, Report and Order, 18 FCC Rcd 14014 (2003); 
Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278, 
Report and Order, 27 FCC Rcd 1830 (2012).
9 47 CFR § 64.1200(a)(1)(iii).
10 See Bipartisan Budget Act of 2015, Pub. L. No. 114-74, 129 Stat. 584 § 301(a)(1)(A) (Budget Act) (amending 47 
U.S.C. § 227(b)(1)(A)); Rules and Regulations Implementing the Telephone Consumers Protection Act of 1991, CG 
Docket No. 02-278, Report and Order, FCC 16-99 (Aug. 11, 2016), 2016 WL 4250379 (2016 TCPA Order) 
(adopting rules implementing the federal debt collection exemption).  
11 26 U.S.C. § 501(c)(3).
12 Manasseh Jordan Ministries Website, About the Prophet, https://prophetmanasseh.com/aboutprophet#content (last 
visited Aug. 24, 2016).
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instructional recordings, and make donations to Manasseh Jordan Ministries.13 Further, the website asks 
users to participate in Manasseh Jordan Ministries’ “partner program” by committing a “generous 
monthly donation,” ranging from $30 per month to more than $500 per month.14 The website states that 
Jordan appears on television weekly and live at various national and international speaking 
engagements.15  
5. The Manasseh Jordan Ministries makes robocalls that urge recipients to call Mr. Jordan to 
obtain information that he claims to have regarding the called parties’ personal lives.16 A recent press 
report described one robocall as follows:
“‘The Lord began to speak to me and he showed me major losses that you have experienced 
within the last two to five years,’ the 25-year old Brooklyn native’s breathy, warbly, slightly 
British-inflected message starts. But, [Jordan] goes on, there is ‘a miracle favor cloud,’ ‘a 
prosperity blessing,’ and a ‘financial blessing,’ coming your way, and to a loved one, as well.  
“Which loved one? ‘It’s almost as if the second letter of the second syllable in the name is like a 
vowel making an ‘ah’ or an ‘a’ sound,’ [Jordan] says. ‘I must know how much money you are 
asking God to release.’”17
Mr. Jordan’s robocall message then exhorts the recipient to contact him by e-mail immediately so that the 
recipient can receive “this prophecy.”18
6. Numerous consumers filed complaints with the Commission after receiving robocalls 
placed by the Manasseh Jordan Parties.19 In addition, the Manasseh Jordan Parties have been sued 
multiple times under the TCPA’s private right of action for making robocalls to consumers without their 
prior express consent.20 The Commission previously issued a citation against Mr. Jordan’s father, Bishop 
  
13 Manasseh Jordan Ministries Website, Submit a Prayer Request, https://www.prophetmanasseh.com/prayers; 
Manasseh Jordan Ministries Website, Featured Products, https://prophetmanasseh.com/products/#content; Manasseh 
Jordan Ministries Website, Make a Donation and/or Contribution, https://prophetmanasseh.com/donations#content
(last visited Aug. 24, 2016).  
14 Manasseh Jordan Ministries Website, Partner, https://prophetmanasseh.com/partners#content (last visited Aug 24, 
2016).
15 Manasseh Jordan Ministries Website, About the Prophet, https://prophetmanasseh.com/aboutprophet#content (last 
visited Aug. 24, 2016).
16 See Jackie Callaway, Man who claims to be a prophet hounding thousands on their cellphones, WFTS ABC 
Action News (May 11, 2016, 7:24 PM ET), http://www.abcactionnews.com/money/consumer/taking-action-for-
you/man-who-claims-to-be-a-prophet-hounding-thousands-on-their-cell-phones; David Lazarus, Getting phone calls 
seeking divine assistance?  You may be a victim of ‘spoofing,’ Los Angeles Times (May 3, 2016, 3:00 AM PT), 
http://www.latimes.com/business/la-fi-lazarus-20160503-column.html.
17 Brandy Zadrozny, He’ll Raise You From the Dead for $1,000, The Daily Beast, (Mar. 20, 2016, 8:00 AM ET), 
http://www.thedailybeast.com/articles/2016/03/20/this-prophet-will-raise-you-from-the-dead-for-1-000-dollars.html.
18 Id.
19 Attachment A documents consumers’ complaints to the Commission about robocalls received from the Manasseh 
Jordan Parties.
20 See Brandy Zadrozny, He’ll Raise You From the Dead for $1,000, The Daily Beast, (Mar. 20, 2016, 8:00 AM 
ET), http://www.thedailybeast.com/articles/2016/03/20/this-prophet-will-raise-you-from-the-dead-for-1-000-
dollars.html (reporting that, “Jordan has been sued 16 times in federal court within the last three years for the 
incessant calling in violation of the Telephone Consumer Protection Act . . . [t]his year alone, Jordan has been sued 
four times for the harassing calls by plaintiffs in Texas, Florida, Illinois, and most recently [in May 2016], in New 
York.”); Scott Holland, Ministry hit with another class action over robocalls soliciting donations to boost profits of 
'prophet', Cook County Record, (Jan. 12, 2016, 12:39 PM CT), http://cookcountyrecord.com/stories/510657494-
ministry-hit-with-another-class-action-over-robocalls-soliciting-donations-to-boost-profits-of-prophet (“A Cook 
(continued….)
Federal Communications Commission DA 16-1017
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E. Bernard Jordan, for violations of Section 227 of the Act and Section 64.1200 of the Rules, for placing 
autodialed and prerecorded calls to wireless and residential phones on behalf of an organization located at 
an address that has also been used by the Manasseh Jordan Ministries.21
III. APPLICABLE LAW AND VIOLATIONS
7. Section 227(b)(1)(A)(iii) of the Act states that it is unlawful “for any person . . . to make 
any call . . . using any automatic telephone dialing system or an artificial or prerecorded voice . . . to any 
telephone number assigned to a paging service, cellular telephone service, specialized mobile radio 
service, or other radio common carrier service, or any service for which the called party is charged for the 
call.”22 Section 64.1200(a)(1)(iii) of the Rules states that it is unlawful “to initiate any call . . . using any 
automatic telephone dialing system or an artificial or prerecorded voice . . . to any telephone number 
assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio 
common carrier service, or any service for which the called party is charged for the call.”23  
8. The prohibitions in the Act and the Rules are subject to only three exceptions:  (1) calls 
made for emergency purposes; (2) calls made with the prior express consent of the called party, and (3) 
calls made “solely to collect a debt owed to or guaranteed by the United States.”24 Calls made for 
emergency purposes include messages “necessary in any situation affecting the health and safety of 
consumers.”25 These broad prohibitions cover all autodialed calls and all artificial or prerecorded voice 
calls including those made by nonprofit organizations.  All other autodialed and artificial or prerecorded 
voice calls require the prior express consent of the called party.  Robocallers contending that they have 
prior express consent to make prerecorded or artificial voice or autodialed calls to wireless phones or 
other mobile service numbers bear the burden of proof to show that they obtained such consent.26
9. Consumers across the United States have filed complaints with the Commission 
regarding prerecorded messages that they have received from the Manasseh Jordan Parties.  Attachment 
A lists 110 such calls received by 82 individuals on their personal or business wireless phones.  The 
complainants provided detailed information about individual calls, and almost every complainant reported 
receiving multiple calls daily or numerous calls received over extended periods of time.  Complainants 
described the nature of these calls as “harass[ing],” “persistent,” and “relentless.”27
(Continued from previous page)    
County resident fed up with receiving unwanted phone calls from a profitable prophet hopes a class action lawsuit 
will stop the ringing. . . . [the plaintiff’s] action is the seventh complaint filed this year under the Telephone 
Consumer Protection Act, and the 14th since 2012, regarding robocalls involving Manasseh’s voice.”).
21 Citation Letter from Joshua P. Zeldis, Assistant Bureau Chief, Telecommunications Consumers Division, FCC 
Enforcement Bureau, to Zoe Ministries (July 16, 2010) (on file in EB-10-TC-435).
22 47 U.S.C. § 227(b)(1)(A)(iii).
23 47 CFR § 64.1200(a)(1)(iii).
24 See 47 U.S.C. § 227(b)(1)(A)(iii); see also 47 CFR § 64.1200(a)(1) (providing exemptions for calls made for 
emergency purposes or with the prior express consent of the called party); Budget Act (amending 47 U.S.C.             
§ 227(b)(1)(A) to exempt federal debt collection calls); 2016 TCPA Order (adopting rules implementing the federal 
debt collection exemption).
25 47 CFR 64.1200(f)(4).
26 See, e.g., Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 
02-278, Declaratory Ruling and Order, 30 FCC Rcd 7961, 7990, para. 47 (2015) (“Moreover, we emphasize that 
regardless of the means by which a caller obtains consent, under longstanding Commission precedent, if any 
question arises as to whether prior express consent was provided by a call recipient, the burden is on the caller to
prove that it obtained the necessary prior express consent.”).
27 See Attachment A.
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10. Each individual who filed a complaint listed in Attachment A has stated that he or she did 
not give permission to be robocalled and each has attested to the accuracy of all information contained in 
his or her complaint.28 Based on the foregoing evidence, we find that the Manasseh Jordan Parties made 
prerecorded message calls to the complainants’ wireless phones without the prior express consent of the 
called parties.29 Moreover, none of the calls received by complainants on their wireless phones were 
made for emergency purposes or to collect a debt owed to or guaranteed by the federal government.  
Based on the foregoing evidence, we find that the prerecorded messages listed in Attachment A violate 
Section 227(b)(1)(A)(iii) of the Act and Section 64.1200(a)(1)(iii) of the Rules.  
IV. OPPORTUNITY TO RESPOND TO THIS CITATION 
11. The Manasseh Jordan Parties may respond to this Citation within thirty (30) calendar 
days from the release date of this Citation by any of the following methods:  (1) a written statement, (2) a 
teleconference interview, or (3) a personal interview at the Commission Field Office nearest to the 
Manasseh Jordan Parties’ place of business.  The Commission Field Offices nearest to Yakim Jordan and 
Manasseh Jordan Ministries are located in Miami, Florida and New York, New York.
12. If the Manasseh Jordan Parties request a teleconference or personal interview, contact 
Mary Romano at (202) 418-0975.  We note that such teleconference or interview must take place within 
thirty (30) calendar days of the release date of this Citation.  If the Manasseh Jordan Parties prefer to 
submit a written response with supporting documentation, they must send the response within thirty (30) 
calendar days of the release date of this Citation to the contact and address provided in paragraph below.
13. All written communications should be sent to the address below.
Richard A. Hindman, Chief
Telecommunications Consumers Division
Enforcement Bureau
Federal Communications Commission
445 12th Street, SW, Rm. 4-C224
Washington, DC 20554
Re: EB-TCD-14-00016252
14. Upon request, the Commission will make reasonable accommodations for persons with 
disabilities.  If applicable, the Manasseh Jordan Parties should provide a description of the 
accommodation required, and include as much detail as possible, and also provide a telephone number 
and other contact information.  The Manasseh Jordan Parties should allow at least five business days 
advance notice; last minute requests will be accepted, but may be impossible to fill.  The Manasseh 
Jordan Parties should send an e-mail to fcc504@fcc.gov or call the FCC’s Consumer & Governmental 
Affairs Bureau:
 For sign language interpreters, CART, and other reasonable accommodations: 
202-418-0530 (voice), 202-418-0432 (tty);
 For accessible format materials (braille, large print, electronic files, and audio format): 
202-418-0531 (voice), 202-418-7365 (tty).  
  
28 Complainants may make such attestations as a part of filing a complaint with the FCC.  See FCC Consumer Help 
Center, Phone Complaint Form, https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744
(“I declare under penalty of perjury that (1) I am over 18 years old, (2) I am authorized to make decisions regarding 
the telephone number listed below, and (3) the information I have provided today on this Federal Communications 
Commission electronic form is, to the best of my knowledge, true and correct.”).
29 See supra para. 8, note 26. 
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15. We advise the Manasseh Jordan Parties that it is a violation of Section 1.17 of the Rules30
for any person to make any false or misleading written or oral statement of fact to the Commission.  
Specifically, no person shall:
(1) In any written or oral statement of fact, intentionally provide material factual 
information that is incorrect or intentionally omit material information that is 
necessary to prevent any material factual statement that is made from being 
incorrect or misleading; and
(2) In any written statement of fact, provide material factual information that is 
incorrect or omit material information that is necessary to prevent any material 
factual statement that is made from being incorrect or misleading without a 
reasonable basis for believing that any such material factual statement is correct 
and not misleading.
16. Further, the knowing and willful making of any false statement, or the concealment of 
any material fact, in reply to this Citation is punishable by fine or imprisonment.31
17. Violations of Section 1.17 of the Rules or the criminal statute referenced above may 
result in further legal action, including monetary forfeitures pursuant to Section 503 of the Act.
18. Finally, we warn Yakim Jordan that, under the Privacy Act of 1974,32 Commission staff 
will use all relevant material information before it, including information disclosed in interviews or 
written statements, to determine what, if any, enforcement action is required to ensure the Manasseh 
Jordan Parties’ compliance with the Act and Rules.
V. FUTURE VIOLATIONS
19. If, after receipt of this Citation, the Manasseh Jordan Parties again violate Section 227 of 
the Communications Act and Section 64.1200 of the Rules by engaging in conduct of the type described 
herein, the Commission may impose sanctions for each such violation.  For example, the Commission 
may impose monetary forfeitures.  The Commission may impose forfeitures not to exceed $18,936 for 
each such violation or each day of a continuing violation, and up to $142,021 for any single act or failure 
to act.33  The Commission may further adjust the forfeiture reflecting enumerated statutory factors, which 
include the nature, circumstances, extent, and gravity of the violation, and with respect to the violator, the 
degree of culpability, any history of prior offenses, ability to pay, and other such matters as justice may 
require.34 Further, as discussed above, the Commission may assess forfeitures on both the conduct that 
led to this Citation and the conduct following it.35  
  
30 47 CFR § 1.17.
31 18 U.S.C. § 1001.
32 5 U.S.C. § 552a(e)(3).
33 See 47 U.S.C. § 503; 47 CFR § 1.80(b).  The amounts specified above reflect adjustments for inflation pursuant to 
The Federal Civil Penalties Inflation Adjustment Act Improvements Act of 2015, Pub. L. No. 114-74, 129 Stat. 599 
(codified as amended at 28 U.S.C. § 2461 note).  See Amendment of Section 1.80(b) of the Commission’s Rules, 
Adjustment of Civil Monetary Penalties to Reflect Inflation, DA 16-644 (EB June 9, 2016), 2016 WL 3218781; 
Federal Communications Commission, Adjustment of Civil Monetary Penalties to Reflect Inflation, 81 Fed. Reg. 
42554-01 (June 30, 2016) (adjusted forfeiture penalties effective Aug. 1, 2016).    
34 See 47 U.S.C. § 503(b)(2)(E); 47 CFR § 1.80(b)(8).
35 See supra para. 2.  
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VI. ORDERING CLAUSES
20. Accordingly, IT IS ORDERED that, pursuant to Sections 4(i) and 4(j) of the Act,36
Yakim Jordan (a/k/a Manasseh Jordan, Prophet Manasseh Jordan, Prophet M Jordan, Yakim Manasseh 
Robert Jordan, Yakim Manasseh Jordan, Wakim Jordan) and Manasseh Jordan Ministries must cease and 
desist from using an automatic telephone dialing system or an artificial or prerecorded voice message in 
connection with any telephone call made without the prior express consent of the called party to any 
telephone number assigned to a paging service, cellular telephone service, specialized mobile radio 
service, or other radio common carrier service, or any service for which the called party is charged for the 
call, in violation of  Section 227(b)(1)(A)(iii) of the Communications Act and Section 64.1200(a)(1)(iii) 
of the Rules.37
21. IT IS FURTHER ORDERED that a copy of this Citation and Order shall be sent by 
first class mail and certified mail, return receipt requested, to Manasseh Jordan Ministries, 708 3rd Ave., 
6th floor, New York, New York 10017; 310 Riverside Dr., New York, New York 10025-4143; and P.O. 
Box 3320, New York, New York 10163; and to Yakim Jordan at 3401 165th St. NE, Miami, Florida 
33160; 515 121st St. NW, North Miami, Florida 33168; and 17001 Collins Ave., Suite 3202, Sunny Isles 
Beach, Florida 33160.
FEDERAL COMMUNICATIONS COMMISSION
Richard A. Hindman 
Chief, Telecommunications Consumers Division
Enforcement Bureau
  
36 47 U.S.C. §§ 154(i), 154(j).
37 47 U.S.C. § 227(b)(1)(A)(iii); 47 CFR § 64.1200(a)(1)(iii).
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Attachment A
Yakim Jordan, Manasseh Jordan Ministries
Prerecorded message calls made by Manasseh Jordan Parties to wireless telephones without 
subscriber consent
Complaint 
Number
Date Call 
Received
Details Regarding Call Volume
14-T01486281 9/2/14
9/5/14
9/10/14
9/12/14
No call volume details provided.
14-T01487483 9/12/14
9/15/14
No call volume details provided.
14-T01505495 9/12/14
10/3/14
10/4/14
10/11/14
Complainant reports an uptick in calls after following prerecorded 
instructions to make a do-not-call request.
14-T01502880 9/17/14
9/29/14
10/4/14
10/8/14
Complainant reports receiving calls for over three months from at 
least three caller ID numbers
14-T01508236 9/17/14
10/7/14
10/11/14
10/15/14
No call volume details provided.
14-T01507091 10/14/14 Complainant reports receiving calls from “many” caller ID numbers.
14-T01519037 10/24/14 
(2 calls)
10/29/14
10/31/14
Complainant reports pre-teen child receiving calls “10 times a day.”
195583 10/28/14 Complainant reports receiving calls “for months” from at least seven 
caller ID numbers.
4744 11/6/14 Complainant reports receiving calls from at least 15 caller ID 
numbers.  “This is HARASSMENT.  These calls to my cell phone 
come from a new number every other day.”
16289 11/25/14 Complainant reports receiving daily calls for over 10 months from at 
least eight caller ID numbers. 
16713 11/26/14 Complainant reports receiving daily calls from multiple caller ID 
numbers. 
14-T01530370 12/1/14
12/2/14
12/3/14
12/4/14
Complainant reports receiving calls for over three months from at 
least 13 caller ID numbers
606409 1/2/15 Complainant reports that “this man calls my cell phone and house 
phone constantly [and] every time I block one number he and his 
organization uses other numbers, at least four of them.”  
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Complaint 
Number
Date Call 
Received
Details Regarding Call Volume
72413 1/7/15 Complainant reports receiving “continuous harassing calls to my cell 
phone. . . .  He calls me every day and this has gone on for a few 
months.”  
89165 1/18/15 In addition to the call documented, complainant reports that pre-teen 
child is receiving calls over a period of at least four months.  “I 
consider this harassment . . . .”
101550 1/26/15 Complainant reports receiving calls “every one to two days” for a 
month.
108832 1/30/15 Complainant reports calls receiving “several times each day . . . at all 
hours of the day all the way up to 10 and 11 at night.”
115548 2/3/15 Complainant reports receiving calls “frequent[ly], sometimes three or 
four times a day.”
136511 2/17/15 Complainant reports receiving “regular robocalls . . .[f]or at least a 
year” from at least 15 caller ID numbers.  
147935 2/23/15 Complainant reports receiving calls daily from at least seven caller ID 
numbers.
162026 3/4/15 Complainant reports receiving calls “multiple times per day from 
different [caller ID] numbers. . . .”
200363 3/24/15 Complainant reports receiving calls “at least three times a day from 
several numbers”
215418 4/2/15 Complainant reports receiving multiple calls daily.
221121 4/6/15 Complainant reports receiving calls for over a month “from many 
different numbers.)
279004 5/7/15 Complainant reports calls to child’s cell phone “multiple times daily 
from multiple numbers.”  
293324 5/16/15 Complainant reports receiving “numerous” daily from at least 5 caller 
ID numbers.
479384 6/14/15 Complainant reports receiving daily calls from at least 11 caller ID 
numbers.
352800 6/19/15 Complainant reports receiving calls from at least three caller ID 
numbers.
352800 6/19/15 Complainant reports receiving “calls from three different numbers 
with the exact same recorded message . . .  and those are just from 
today.”
390453 7/8/15 Complainant reports receiving daily calls, “sometimes more than 
once a day,” over “the past 2 years or so” from multiple caller ID 
numbers.    
410850 7/7/15 Complainant reports elderly mother “being harassed by robocalls . . . 
with alarming regularity.”
423973 7/22/15 Complainant reports receiving three calls within a week.
448595 8/3/15 Complainant reports receiving “3 to 4 robocalls daily,” from multiple 
caller ID numbers.
516715 9/8/15 Complainant reports receiving “so many” calls.
615106 10/27/15 Complainant reports “constant calling,” up to three times a day.
659312 11/16/15 Complainant reports receiving “multiple calls per day.”
870376 12/1/15 Complainant reports receiving calls daily for at least three months 
from multiple caller ID numbers.
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Complaint 
Number
Date Call 
Received
Details Regarding Call Volume
741278 12/23/15 Complainant reports an uptick in calls after following prerecorded 
instructions to make a do-not-call request.
758262 12/23/15 No call volume details provided.
892120 2/24/16 Complainant reports receiving “persistent nuisance calls from many 
numbers.”
868982 3/20/16 Complainant reports receiving “calls from [caller ID] phone numbers 
all over the nation.”
876261 3/24/16 Complainant reports receiving “constant unwanted phone calls.”
881196 3/26/16 Complainant reports receiving three or four calls daily from multiple 
caller ID numbers.
881409 3/28/16 Complainant reports receiving calls “at any hour, any time at any 
day” from multiple caller ID numbers.
890879 4/1/16 Complainant reports receiving calls “for weeks now” from at least 
five caller ID numbers. “This IS harassment.” 
951959 4/1/16 Complainant reports receiving calls “continually.” 
899294 4/6/16 Complainant reports receiving “multiple robocalls on my home and 
cell phone” from at least 20 caller ID numbers. 
900139 4/7/16 Complainant reports receiving calls for over six months, “almost 
every day,” from multiple caller ID numbers.
948838 4/15/16 Complainant reports receiving calls from more than four caller ID 
numbers. “I have asked them repeatedly to stop calling and yet they 
won’t stop. . . . Every time I call to ask to be removed it gets worse 
for a while after.”
971360 5/10/16 Complainant reports that “harassing phone calls won’t stop!”
979526 5/15/16 Complainant reports receiving “constant phone calls” from multiple 
caller ID numbers.
1007952 5/29/16 Complainant reports receiving “relentless and persistent” calls from 
at least 17 caller ID numbers.
1016793 6/3/16 Complainant reports receiving “multiple calls” from at least two 
caller ID numbers. 
1041115 6/16/16 No call volume details provided.
1043354 6/17/16 No call volume details provided.
1053743 6/21/16 Complainant reports receiving calls “off and on for several years.”
1050850 6/22/16 Complainant reports receiving “multiple automated calls.”
1050494 6/22/16 Complainant reports receiving “multiple phone calls.”
1063304 6/30/16 Complainant reports receiving “frequent spam phone calls.”
1067326 7/3/16 Complainant reports receiving calls for over a year.
1067309 7/3/16 Complainant reports receiving six calls during a two week period.
1070980 7/6/16 Complainant reports receiving calls from “about 7 different [number] 
weekly.  “It’s been nonstop up to 8 pm every day for a year and a 
half.”
1072465 7/7/16 No call volume details provided.
1073225 7/7/16 Complainant reports receiving at least four calls.
1074064 7/7/16 Complainant reports receiving calls “for about two years on a routine 
basis” up to twice daily. 
Federal Communications Commission DA 16-1017
11
Complaint 
Number
Date Call 
Received
Details Regarding Call Volume
1078954 7/11/16 Complainant reports “constantly” receiving calls from different 
numbers.
1078842 7/11/16 Complainant reports receiving calls daily from at least six caller ID
numbers.
1093176 7/19/16 Complainant reports receiving “calls from a different number every 
day.”
1092921 7/19/16 Complainant reports, “I keep getting cell phone calls.”
1109236 7/28/16 Complainant reports receiving calls “at least every other day.” 
1107594 7/27/16 “I keep receiving telephone calls from multiple numbers . . .”
1109235 7/28/16 Complainant reports receiving seven calls within 24 days.
1117546 8/2/16 Complainant reports receiving calls “2-3 times a day, all from 
different numbers . . .”
1123439 8/5/16
8/3/16
8/2/16
8/1/16
7/30/16
7/29/16
7/27/16
7/26/16
7/25/16
Complainant reports receiving calls “almost on a daily basis” from at 
least five different numbers.
1128477 8/9/16 Complainant reports receiving daily calls. 
1143968 8/17/16 Complainant reports “repeated calls from different numbers.”
1157614 8/23/16
8/24/16
Complainant reports “multiple unwanted automated calls.”
1159336 8/24/16 Complainant reports “multiple calls for different numbers all over the 
country” during a three month period.
1170151 8/31/16 Complainant reports “continued calls” despite do-not-call requests.
1170377 8/31/16 Complainant reports receiving calls “several times a week.”
1170404 8/31/16 Complainant reports receiving calls “for some now [and] the number 
is always different.”
1174628 9/2/16 Complainant reports “daily recorded calls, sometimes twice daily” 
from at least four caller ID numbers.