PUBLIC NOTICE
Federal Communications Commission
445 12
th
St., S.W.
Washington, D.C. 20554
News Media Information 202 / 418-0500
Internet: https://www.fcc.gov
TTY: 1-888-835-5322
DA 17-1031
Released:  October 19, 2017
VIDEO RELAY SERVICE IMPROVEMENTS ORDER—EFFECTIVE DATE FOR RULES 
SUBJECT TO THE PAPERWORK REDUCTION ACT
CG Docket No. 10-51; 03-123
On March 23, 2017, the Federal Communications Commission (Commission) released a Report 
and Order, Notice of Inquiry, Further Notice of Proposed Rulemaking, and Order, which, among other 
things, amends the Commission’s rules to implement an at-home call handling pilot program and to 
permit VRS providers to assign telephone numbers to hearing individuals for point-to-point video 
communications.
1
  These rules resulted in modified information collection requirements under the 
Paperwork Reduction Act of 1995.
2
The effective date for these rules is based on publication in the 
Federal Register of a notice announcing approval by the Office of Management and Budget of the
modified information collection requirements.  Such notice was published in the Federal Register on
October 17, 2017, specifying that the rules were effective immediately.
3
To request materials in accessible formats for people with disabilities (Braille, large print, 
electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer and Governmental 
Affairs Bureau at 202-418-0530 (voice), (844) 432-2275 (videophone), or 202-418-0432 (TTY).
For further information regarding this proceeding, please contact Michael Scott, Consumer and 
Governmental Affairs Bureau, Disability Rights Office at (202) 418-1264, email Michael.Scott@fcc.gov, 
or Eliot Greenwald, Consumer and Governmental Affairs Bureau, Disability Rights Office at (202) 418-
2235, email Eliot.Greenwald@fcc.gov. 
-FCC-
                                                     
1
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-
Speech Services for Individuals with Hearing and Speech Disabilities, Report and Order, Notice of Inquiry, Further 
Notice of Proposed Rulemaking, and Order, 32 FCC Rcd 2436 (2017). 
2
Pub. L. No. 104-13, 109 Stat. 163 (1995) (codified at 44 U.S.C. §§ 3501-3520).  The new rules are contained at:  
47 CFR §§ 64.604(b)(4)(iii) and (b)(8); 64.611(a)(5), (c)(2)(i), and (g)(1)(vii); 64.615(a)(3)(i) introductory text and 
(a)(3)(i)(A); 64.630; 64.5101(b); and 64.5103(m).
3
Federal Communications Commission, Structure and Practices of the Video Relay Services Program, 82 Fed. Reg. 
48203 (Oct. 17, 2017).