PUBLIC NOTICE
Federal Communications Commission
445 12
th
St., S.W.
Washington, D.C. 20554
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322
DA 17-719
Released:  July 27, 2017
PUBLIC SAFETY AND HOMELAND SECURITY BUREAU ANNOUNCES
WORKSHOP ON IMPROVING SITUATIONAL AWARENESS DURING 911 OUTAGES
On Monday, September 11
th
, 2017, the Federal Communications Commission’s (FCC) Public 
Safety and Homeland Security Bureau will host a public workshop to discuss best practices for improving 
situational awareness during 911 outages.  Topics addressed in the workshop will include how to 
strengthen Public Safety Answering Point 911 service outage notifications and how to best communicate 
with consumers about alternative methods of accessing emergency services.  The workshop will be held
in the Commission Meeting Room at FCC Headquarters, 445 12th Street, SW Washington, DC 20554. 
Further details regarding the workshop participants, roundtable discussion topics, and times will be 
announced by a subsequent public notice.
Audio/video coverage of the meeting will be broadcast live with open captioning over the Internet 
from the FCC's web page at www.fcc.gov/live.  The FCC’s webcast is free to the public. 
Reasonable accommodations for persons with disabilities are available upon request.  Please 
include a description of the accommodation you will need.  Individuals making such requests must 
include their contact information should FCC staff need to contact them for more information.  Requests 
should be made as early as possible.  Please send an e-mail to fcc504@fcc.gov or call the Consumer & 
Governmental Affairs Bureau: 202-418-0530 (voice), 202-418-0432 (TTY).
For additional information, please contact James Wiley of the Cybersecurity and Communications 
Reliability Division of the Public Safety and Homeland Security Bureau.  James Wiley can be reached by 
phone at (202) 418-1678 or by email at james.wiley@fcc.gov. 
-FCC-