Federal Communications Commission DA 19-737 Before the FEDERAL COMMUNICATIONS COMMISSION WASHINGTON, D.C. 20554 In the Matter of Request for Waiver by Tennessee E-Rate Consortium Nashville, TN Schools and Libraries Universal Service Support Mechanism ) ) ) ) ) ) ) ) ) File Nos. SLD-826426 et al. CC Docket No. 02-6 ORDER Adopted: August 2, 2019 Released: August 2, 2019 By the Chief, Wireline Competition Bureau: I. INTRODUCTION 1. In this Order, we grant a Request for Waiver filed by the Tennessee E-Rate Consortium (Tennessee Consortium or Consortium) seeking waiver of the Commission’s E-Rate The E-Rate program is formally known as the schools and libraries universal service support mechanism. competitive bidding rules for the funding year 2012 funding requests submitted by school districts that were not members of the Consortium at the time the Consortium’s contract was competitively bid. These funding requests are listed in Appendix A and Appendix B. Based on our review of the record, and the unique circumstances presented here, we find that a limited waiver of the Commission’s E-Rate rules is warranted. Specifically, we find that the public interest is served given that the Consortium’s contract was competitively bid through a fair and open process, the contract operated as a “master contract” for the Consortium members, The Commission has not previously addressed whether a contract like the one entered into here is in fact a “master contract” or how applicants who intend for a contract to operate as a master contract should indicate such on their FCC Forms 470 or FCC Forms 471. In the absence of Commission guidance, the Bureau does not resolve the issue here. Rather, based on the record before us, we find that the Consortium’s contract, when viewed in the light of how the Tennessee Consortium structured itself and its members’ actions, operated in a manner that was sufficiently similar to how a “master contract” is treated under the Commission’s E-Rate program rules as to militate in favor of granting a limited waiver of the competitive bidding rules. We emphasize that this finding is based on the unique facts and circumstances before us. and there is no indication in the record of waste, fraud, or abuse. Additionally, granting a waiver here furthers the overall goals of the E-Rate program by ensuring that eligible entities receive much-needed funding to help connect students and teachers to high-speed broadband in today’s digital world. Strict enforcement of the Commission’s competitive bidding rules in this instance could undermine those interests, particularly because the rules did not clearly address the specific issue in question. Accordingly, we remand the funding requests listed in Appendix A to USAC to determine compliance with E-Rate program rules and requirements and for further action consistent with this Order. Additionally, we direct USAC to discontinue its recovery actions related to the funding requests listed in Appendix B and to reinstate these funding commitments no later than 60 calendar days from release of this Order. II. BACKGROUND A. E-Rate Program Rules and Requirements 2. Under the E-Rate program, eligible schools, libraries, and consortia that include eligible schools and libraries may apply for discounts for eligible services. 47 CFR §§ 54.501-54.505. The Commission’s rules require applicants to seek competitive bids for all eligible services for which they are considering requesting E-Rate support by submitting a completed FCC Form 470 to USAC. 47 CFR § 54.503(a)-(c); see also 47 CFR § 54.503(c)(1) (“An eligible school, library, or consortium that includes an eligible school or library seeking to receive discounts for eligible services under this subpart shall submit a completed FCC Form 470 to the Administrator to initiate the competitive bidding process”). Eligible schools and libraries may form a consortium for the purpose of requesting competitive bids for eligible services. 47 CFR § 54.501(c)(1) (2011-2012); see 47 CFR § 54.500 (“A ‘consortium’ is any local, statewide, regional, or interstate cooperative association of schools and/or libraries eligible for E–rate support that seeks competitive bids for eligible services or funding for eligible services on behalf of some or all of its members”); see also Request for Waiver of the Decision of the Universal Service Administrator by Tri-River Educational Computer Association, Schools and Libraries Universal Service Support Mechanism, CC Docket No. 02-6, Order, 22 FCC Rcd 4754, 4755, para. 3 (WCB 2007) (Tri-River Order). 3. The completed FCC Form 470 must provide a description of the requested services sufficient to enable potential bidders to accurately determine the needs of the applicant. 47 CFR § 54.503(c)(1)(ii); see also Federal-State Board on Universal Service, CC Docket 96-45, Report and Order, 12 FCC Rcd 8776, 9078, para. 575 (1997) (subsequent history omitted). As part of that requirement, the FCC Form 470 “requires [applicants] to provide information about the entities that will receive the services” for which bids are sought. Schools and Libraries Universal Service, Instructions for Completing the Description of Services Requested and Certification Form 470, OMB 3060-0806 (October 2004) (2004 FCC Form 470 Instructions) at 15, Block 4; Schools and Libraries Universal Service, Instructions for Completing the Description of Services Requested and Certification Form 470, OMB 3060-0806 (October 2010) (2010 FCC Form 470 Instructions), at 6, Block 1. Applicants who are not seeking bids on a statewide basis must specify the total number of recipients of service included within the bid request, Schools and Libraries Universal Service, Description of Services Requested and Certification Form 470, OMB 3060-0806 (October 2004) (2004 FCC Form 470) at Block 4; Schools and Libraries Universal Service, Description of Services Requested and Certification Form 470, OMB 3060-0806 (October 2010) (2010 FCC Form 470) at Block 4. and identify the Billed Entity Number (BEN) for each of those entities in Block 4 of the FCC Form 470. 2004 FCC Form 470 at Block 4; 2010 FCC Form 470 at Block 4. 4. After competitive bidding is concluded and a contract signed, an applicant must file an FCC Form 471 to request E-Rate support for the contracted services. 47 CFR § 54.504(a). The FCC Form 471 requires that applicants identify the particular FCC Form 470 that sought bids for the requested services. See Request for Review of a Decision of the Universal Service Administrator by Idaho Falls School District 91, Schools and Libraries Universal Service Support Mechanism, CC Docket No. 02-6, Order, 25 FCC Rcd 5512, 5513, para. 2 (WCB 2010) (Idaho Falls Order); see also Schools and Libraries Universal Service, Description of Services Ordered and Certification Form 471, OMB 3060-0806 (October 2010) (FY2011 FCC Form 471), at Block 5. The FCC Form 470 that an applicant identifies in its FCC Form 471 is commonly referred to as the “establishing” or “originating” FCC Form 470 for the funding request. See, e.g., Request for Review of a Decision by the Universal Service Administrator by Coahoma County School District, Schools and Libraries Universal Service Support Mechanism, CC Docket No. 02-6, Order, 26 FCC Rcd 11201, 11203, para. 5 (WCB 2011). If an applicant cannot identify an FCC Form 470 that sought bids for the services requested on behalf of the eligible schools and libraries applying for E-Rate discounts (e.g., the BENs for the schools and libraries identified in the FCC Form 471 funding request do not match the BENs identified in Block 4 of the establishing FCC Form 470), the funding request may be denied on the grounds that the schools and libraries failed to commence and conduct an open and fair competitive bidding process for the requested services. 2004 FCC Form 470 at Block 4 (“[i]f a Billed Entity cited on your Form 471 is not listed [in Block 4] below, funding may be denied for the funding requests associated with this Form 470.”); 2010 FCC Form 470 at Block 4 (same); see also 47 CFR § 54.503(a)-(c); Application for Review of the Decision of the Universal Service Administrator by Aberdeen School District, Schools and Libraries Universal Service Support Mechanism, CC Docket No. 02-6, Order, 22 FCC Rcd 8757, 8765, para. 10 (2007) (Aberdeen Order) (denying a waiver where the FCC Form 470 cited in the applicant’s funding request did not request bids for the services requested for a particular funding year). 5. Applicants that are not listed on an originating FCC Form 470 may still purchase services based upon that FCC Form 470 if the resulting contract is a competitively bid master contract. See Federal-State Joint Board on Universal Service, Access Charge Reform, Price Cap Performance Review for Local Exchange Carriers, Transport Rate Structure and Pricing, End User Common Line Charge, CC Docket Nos. 96-45, 96-262, 94-1, 91-213, and 95-72, Fourth Order on Reconsideration and Report and Order, 13 FCC Rcd 2372, paras. 232-33 (WCB 1997) (Fourth Order on Reconsideration). A master contract is a contract “negotiated with a service provider by a third party, the terms and conditions of which are then made available to an eligible school, library, rural health care provider, or consortium that purchases directly from the service provider.” 47 CFR § 54.500(g). B. Tennessee Consortium Formation and Competitive Bidding Process 6. The Tennessee Consortium was formed in late 2010 and was initially comprised of 78 Tennessee public school districts. See Letter from Kimberly Friends, State E-rate Coordinator, Tennessee Department of Education, and Tom Bayersdorfer, Tennessee E-Rate Consortium Lead, Metropolitan Nashville Public Schools, to Marlene Dortch, Secretary, Federal Communications Commission, CC Docket No. 02-6 (Feb. 11, 2013) (Request for Waiver). The Request for Waiver consistently refers to 79 original school district members, but both the Consortium’s funding year 2011 FCC Form 470 and the Request for Proposals list 78 school district BENs. We therefore note 78 school districts when referring to the Consortium’s original membership throughout this Order. In addition, throughout its Request for Waiver, the Consortium occasionally refers to its members as Local Education Agencies (LEAs). LEAs are synonymous with public school districts in the E-Rate filings at issue and in this Order. See 2004 FCC Form 470 at Block 1 (including LEAs within the “School District” type of application); 2010 FCC Form 470 at Block 1. All 78 school districts were previously members of the Greeneville City Consortium (Greeneville Consortium), a nearly state-wide consortium formed in 2008. The Greeneville Consortium’s contract with Education Networks of America, Inc. and ENA Services, LLC (collectively, ENA) expired at the end of funding year 2011. Request for Waiver at 6. Funding year 2011 began on July 1, 2011 and ended on June 30, 2012. Prior to the expiration of the ENA contract, the 78 school districts formed the Tennessee Consortium, with Metropolitan Nashville Public Schools (MNPS) as its lead. 7. On February 4, 2011, the Consortium submitted an FCC Form 470 and a Request for Proposals (RFP) to USAC, seeking bids for telecommunications services, Internet access services, and internal connections on behalf of the Consortium’s members for delivery in funding year 2011. Id. at 2; see also FCC Form 470 No. 534070000900066, Metropolitan Nashville Public Schools (Feb. 4, 2011), http://www.slforms.universalservice.org/Form470Expert/PrintPreviewFY8.aspx?appl_id=900066&fy=2011&src=search (FY 2011 Tennessee Consortium FCC Form 470); Metropolitan Nashville Public Schools, Request for Proposals: Managed Internet Access, Voice-Over-IP and Video Conferencing, RFP Number 11-4 (Feb. 4, 2011) (Tennessee Consortium RFP). The 78 school districts were all identified by BEN on Block 4 of the FCC Form 470. See FY 2011 Tennessee Consortium FCC Form 470 at Block 4. The RFP stated that “the method for all of the K-12 public school districts of Tennessee to purchase from this contract is TCA Title 12, Chapter 3, Part 10, which effectively allows Local Education Agencies (LEAs) to make purchases based on the terms of a contract signed by another LEA.” Tennessee Consortium RFP at 4. After completing the competitive bidding process, MNPS signed a five-year service contract with ENA (the MNPS Contract). Request for Waiver at 2. The MNPS Contract became effective on July 1, 2011 and expired on June 30, 2016. See Contract Between Metropolitan Nashville Public Schools on Behalf of the Metropolitan Board of Public Education and ENA Services, LLC (MNPS Contract). While the Consortium sought competitive bids on a consortium-wide level, every member entity filed separate FCC Forms 471, each of which indicated that their funding request was “covered under a master contract” and cited the MNPS Contract. Request for Waiver at 2. 8. Prior to the start of funding year 2012, an additional 43 school districts that also had been members of the Greeneville Consortium sought to join the Tennessee Consortium and purchase services for funding year 2012 via the MNPS Contract. Id. at 3. Each new school district filed a Letter of Agency (LOA) with the Tennessee Consortium. See, e.g., Letter of Agency for Funding Years 2011-2015, Athens City Schools, signed January 30, 2012. Given that the 43 school districts were new members of the Consortium, none of them had been identified in Block 4 of the Consortium’s originating, funding year 2011 FCC Form 470. Id. at 3, 7; see also FY 2011 Tennessee Consortium FCC Form 470 at Block 4. 9. In preparation for the filing of their funding year 2012 E-Rate funding requests, an MNPS representative sought guidance from USAC as to whether new consortium members, when filing FCC Forms 471 requesting E-Rate discounts for services purchased through a multi-year contract, could rely on an FCC Form 470 that did not include them. Request for Waiver at 3. According to the Request for Waiver, the MNPS representative asked the following question: “Could new consortium members post a Form 471 funding request based on an awarded multi-year contract even though the new consortium members were not originally listed on the Form 470 posted in February 2011?” Id. at 3. USAC indicated that such an action was procedurally acceptable. Id. In subsequent days, the MNPS representative made additional queries to USAC seeking further confirmation that consortia could add members by having the new members file an LOA prior to filing an FCC Form 471. USAC responded in the affirmative. Id., Exhs. C, D. 10. During the funding year 2012 application window, the 43 new Tennessee Consortium members each filed their own FCC Forms 471 seeking E-Rate support for funding year 2012 for services to be purchased at rates negotiated on behalf of the Consortium by MNPS and reflected in the MNPS Contract. Request for Waiver at 4; see, e.g., Email from Craig Clayton, Sumner County Schools, to Maria Donawa, USAC (dated Jan. 2, 2013) (“We then signed individual contracts with ENA and proceeded to file our Form 471s and associated funding requests . . .”). In all, 90 funding requests for funding year 2012 were filed by the new Consortium members, totaling slightly more than $17 million and each citing to the Consortium’s funding year 2011 FCC Form 470 as the establishing FCC Form 470. USAC initially approved 42 of the 90 funding requests, but subsequently rescinded nine of the approved funding requests due to a competitive bidding violation. See Request for Waiver at 4-5; see also Appendix B. USAC issued Funding Commitment Decision Letters (FCDLs) denying an additional 46 funding requests due to the same competitive bidding violation. Two funding requests were cancelled by their respective applicants. See Letter from USAC, Schools and Libraries Division, to Larry Stein, Sweetwater City School District (dated June 17, 2013) (confirming cancellation of FRN # 2341989); Letter from USAC, Schools and Libraries Division, to Will Lockert, Cheatham County School District (dated Mar. 18, 2013) (confirming cancellation of FRN # 2324017). Specifically, USAC rescinded and denied the funding requests because the BENs listed on the FCC Forms 471 were not among those listed in Block 4 of the Consortium’s funding year 2011 FCC Form 470. Request for Waiver at 4-5; see, e.g., Letter from USAC, Schools and Libraries Division, to Curtis Fullbright, Washington County School District at 3 (dated Jan. 23, 2013). Many of the denial letters further stated that “the addition of your BEN would cause a change in the scope of services sought in the [competitive bidding] solicitation.” See, e.g., Letter from USAC, Schools and Libraries Division, to Karen Allen, Loudon County School District at 3 (dated Jan. 29, 2013). The COMAD letters stated that the funding requests must be rescinded in full because “[t]he billed entities in Block 4 of the FCC Form 471 were not listed in Block 4 of FCC Form 470 # 534070000900066 that established the competitive bidding process for the FCC Form 471.” See, e.g., Letter from USAC, Schools and Libraries Division, to Jill Cloyd, White County School District at 4 (dated Jan. 30, 2013) (regarding FRN # 2263029) (explaining that “[p]rogram rules require that the billed entity filing an FCC Form 471 application also be identified on the establishing FCC Form 470 in order to ensure that potential bidders were aware of the scope of work being requested”). C. Request for Waiver and Supplemental Filings 11. On February 11, 2013, the Tennessee Consortium filed a Request for Waiver, seeking a waiver of the competitive bidding requirements of section 54.503 of the Commission’s rules with respect to the funding year 2012 FCC Forms 471 identified in Appendix A and Appendix B. Request for Waiver; Letter from Kimberly Friends, State E-rate Coordinator, Tennessee Department of Education, and Tom Bayersdorfer, Tennessee E-Rate Consortium Lead, Metropolitan Nashville Public Schools, to Marlene Dortch, Secretary, Federal Communications Commission, CC Docket No. 02-6 (Dec. 17, 2013) (Supplement to Request for Waiver) (clarifying that the Consortium only seeks a waiver with respect to funding year 2012). The Consortium argues that the Commission’s rules are silent as to whether new members may join a consortium after the competitive bidding process has closed. Request for Waiver at 6. The Consortium also asserts that the addition of the new members here would not have changed the scope of the bids or outcome of the competitive bidding process, and that a waiver is warranted based on its detrimental reliance on USAC’s guidance and the economic hardship that would result if a waiver is not granted. Request for Waiver at 7-9. The Consortium’s service provider, ENA, subsequently submitted ex parte filings in 2014 and 2018 in support of the Consortium’s Request for Waiver. See Letter from James M. Smith and Danielle Frappier, Counsel for Education Networks of America, Inc. and ENA Services, LLC, to Marlene H. Dortch, Secretary, FCC, CC Docket No. 02-6, at 4-9 (Oct. 1, 2014) (ENA First Ex Parte); Letter from Gina Spade, Broadband Legal Strategies, to Marlene Dortch, Secretary, Federal Communications Commission, CC Docket No. 02-6 (Nov. 26, 2018) (ENA Second Ex Parte). In its filings, ENA argues that Tennessee state law allowed the new members to purchase off of the MNPS Contract without engaging in their own competitive bidding process, and that the contract’s scope was not changed because the contract acted as a master contract. See ENA Second Ex Parte at 1. III. DISCUSSION 12. Based on a review of the record and the unique circumstances presented here, we grant the Tennessee Consortium’s Request for Waiver and remand the funding year 2012 funding requests listed in Appendix A to USAC for further action consistent with this Order. In addition, we direct USAC to discontinue its recovery actions related to the funding requests listed in Appendix B and to reinstate these funding commitments. The Tennessee Consortium does not specify the provision within section 54.503 of the Commission’s rules for which it seeks a waiver; however, because USAC’s determination for denying the FCC Form 471 applications at issue in this proceeding was based on the Consortium’s failure to include the 43 new Consortium members in Block 4 of the Consortium’s originating funding year 2011 FCC Form 470 filing, we treat the Consortium’s request as seeking a waiver of sections 54.503 (a) and (c) of the Commission’s rules. 47 CFR §54.503(a)(requiring all E-Rate program participants to conduct a fair and open competitive bidding process); 47 CFR §54.503(c)(requiring participants to submit a completed FCC Form 470 to USAC to initiate the competitive bidding process and specifying the minimum information to be included). The Request for Waiver (at 10) also seeks a waiver of “applicable sections” of Section 54.502 of the Commission’s rules, which governs eligible services. Because USAC did not base its determinations on whether the services sought were eligible, we dismiss the request to waive Section 54.502. 13. Generally, the Commission’s rules may be waived for good cause shown. 47 CFR § 1.3. The Commission may exercise its discretion to waive a rule where the particular facts make strict compliance inconsistent with the public interest. Northeast Cellular Telephone Co. v. FCC, 897 F.2d 1164, 1166 (D.C. Cir. 1990). In addition, the Commission may take into account considerations of hardship, equity, or more effective implementation of overall policy on an individual basis. WAIT Radio v. FCC, 418 F.2d 1153, 1159 (D.C. Cir. 1969); Northeast Cellular, 897 F.2d at 1166. Here, although the Consortium failed to include the 43 members on the originating FCC Form 470 in violation of the requirement that a consortium applicant specify the total number of eligible entities included within the bid request and identify the BEN for each of these entities in Block 4 of the form, 2004 FCC Form 470 Instructions at 15, Block 4; 2010 FCC Form 470 Instructions at 6, Block 1; 2004 FCC Form 470 at Block 4; 2010 FCC Form 470 at Block 4. we find that the policy behind our rules is not frustrated by a grant of a waiver in this limited circumstance where: (1) potential bidders were on notice that the list of potential recipients of service might expand beyond the original 78 Consortium members; (2) the competitive bidding process that resulted in the MNPS Contract was fair, open, and compliant with our competitive bidding rules; and (3) the MNPS Contract operated as a “master contract.” 14. The requirement that consortia specify the total number of eligible entities included within the bid request and identify the BEN for each entity in Block 4 of the FCC Form 470 is intended to help potential bidders identify the “entities that will . . . pay[] bills directly to the service provider(s) for the services” described in the FCC Form 470 and that will file the FCC Form 471 to request E-Rate discounts for those services. 2004 FCC Form 470 Instructions at 16, Block 4; 2010 FCC Form 470 Instructions at 9, Block 4. Stated differently, the information allows “interested service providers [to] identify . . . . potential customer[s] and compete to serve [them]. 2004 FCC Form 470 at 1; 2010 FCC Form 470 at 1. We find no evidence that the Consortium’s omission in this instance hampered the ability of potential bidders to do so here. 15. Central to our conclusion is the Consortium’s direct reference to Tennessee state law in its RFP, which put potential bidders on notice that the possible recipients of service could expand in the future. Specifically, the second paragraph of the Consortium’s RFP stated that “the method for all of the K-12 public school districts of Tennessee to purchase from this contract is TCA Title 12, Chapter 3, Part 10, which effectively allows Local Education Agencies (LEAs) to make purchases based on the terms of a contract signed by another LEA.” Tennessee Consortium RFP at 4. See Tenn. Code Ann. § 12-3-1004(b)(1) (“Any local [LEA] may purchase equipment under the same terms of a legal bid initiated by any other LEA in Tennessee.”); Tenn. Code Ann. § 12-3-1004(b)(2)(A) (“Any LEA may purchase directly from a vendor the same equipment at the same price and under the same terms as provided in a contract for such equipment entered into by any other LEA.”) As a result, an interested service provider was on notice of the potential state-wide reach of the contract; and, consequently, was alerted to the fact that the recipients listed in Block 4 of the Consortium’s FCC Form 470 might not represent the total number of recipients who could ultimately seek service under the contract’s terms. 16. The core issue at hand is under what circumstances can members be added to a consortium and be beneficiaries of previously established consortium agreements that are still in effect without necessitating a new competitive bid process. Indeed, if the 43 entities had joined the Consortium from its inception and were omitted from Block 4 of the Consortium’s originating FCC Form 470, a different issue would be presented. We note, as an initial matter, that nothing in our rules or orders expressly prohibits consortia from adding members after the conclusion of the competitive bidding process. At most, the Commission has held that consortia cannot add members during the course of the funding year because doing so would create untenable administrative burdens for USAC. See Request for Review of the Decision of the Universal Service Administrator by Kan-Ed, Kansas Board of Regents, CC Docket No. 02-6, Order, 21 FCC Rcd 13658, 13662, para. 10 (2006) (Kan-Ed Order). Specifically, the Commission was concerned that allowing consortia to add members during a funding year would require consortia to continually update their applications, in turn causing USAC to continually re-review and process applications. Review of applications would thus be delayed and further complicated because the number of recipients of service could change at any time during the course of the funding year. Id. 17. Those concerns are not present here. The new Tennessee Consortium members filed their LOAs with the Consortium well in advance of the funding year 2012 window. USAC therefore knew precisely how many Consortium members were associated with the MNPS Contract prior to reviewing the applications for that funding year. Additionally, because each Consortium member filed individual FCC Forms 471, review of the applications would be limited to only that specific member, not the entire Consortium. The total number of recipients would therefore have no impact on the speed of the review for any individual application. Accordingly, we do not find the addition of the 43 new members to the Tennessee Consortium after funding year 2011 posed any undue administrative burdens on USAC. 18. We must also consider whether the new members can avail themselves of the MNPS Contract. Consistent with the Commission’s promotion of consortia as an effective means of realizing the cost savings associated with enhanced bargaining power, the Consortium’s purpose here was to leverage its group purchasing power to secure Internet access and telecommunications services at a price that no individual district could command on its own. See Modernizing the E-Rate Program for Schools and Libraries, Report and Order and Further Notice of Proposed Rulemaking, 29 FCC Rcd 8870, 8939, paras. 168-173 (2014) (2014 First E-Rate Order). We note too that the FCC Form 470 instructions in effect at the time generally confirm that this is the role the Commission envisioned consortia would play. See 2004 FCC Form 470 Instructions at 16, Block 4; 2010 FCC Form 470 Instructions at 9, Block 4 (consortia are expected to “aggregate demand and thus secure a better price on [services] that each district will then contract for and pay individually”). The Consortium then provided access to the negotiated contract to its members, each of whom individually purchased their preferred services—an approach that is generally consistent with our definition of a master contract. 19. Section 54.500 of the Commission’s rules defines a master contract as “a contract negotiated with a service provider by a third party, the terms and conditions of which are then made available to an eligible school, library, rural health care provider, or consortium that purchases directly from the service provider.” 47 CFR § 54.500. The MNPS Contract effectively operated as a master contract created for the benefit of the Consortium’s members, from which the new members could purchase services without themselves having to undergo a new competitive bidding process. The evidence in the record supports our conclusion that the MNPS Contract operated as a master contract. Most notably, Block 5, Section 15c of the FCC Form 471 instructed applicants to “check this box if this Funding Request is covered under a master contract.” 2004 FCC Form 471 at Block 15; 2010 FCC Form 471 at Block 15. All 78 original Consortium members checked the box in funding year 2011, as did each of the 43 newly added members in funding year 2012. See, e.g., FY2011 FCC Form 471 No. 817733, Hardeman County School District (March 24, 2011). They thus clearly indicated that they thought of the MNPS Contract as a master contract. 20. Additionally, when USAC asked one of the new Consortium members to explain its relationship with the Consortium, the district responded that it had signed an LOA to join the Consortium for the 2012-2013 academic year, and that doing so “authorized us to purchase services directly from the contract that was awarded to ENA.” See, e.g., FY 2012 FCC Form 471 No. 852000, Loudon County School District (March 8, 2012). The school district’s response is further evidence that the new districts understood the signing of an LOA to grant them membership to the Consortium, and thus access to the Consortium’s negotiated contract. We acknowledge that although our rules define master contracts, they do not clearly instruct applicants on how to indicate that they are purchasing off of such a contract. Notwithstanding, the evidence in the record points clearly to the Consortium members’ understanding of the MNPS Contract as a master contract. 21. We have previously held that applicants purchasing off of a master contract are not required to engage in their own competitive bidding process, provided the master contract was itself competitively bid. Fourth Order on Reconsideration, 13 FCC Rcd at 2372, para. 233. Based on the record before us, the competitive bidding process that resulted in the MNPS Contract was fair, open, and fully compliant with our rules. For example, all of the entities that were members of the Consortium at the time were properly included in the relevant FCC Form 470 and RFP. The FCC Form 470 was also posted on USAC’s web page for the required, minimum 28-day period, and sufficiently described the services that were being requested as required by our rules. See 47 CFR § 54.503(c). In addition, the bid evaluation matrix used price as the primary factor, See 47 CFR § 54.504(a)(xi). there is no evidence of service provider involvement before or during the competitive bidding evaluation process, and there is no indication of waste, fraud, or abuse present in the record. 22. We emphasize that no single factor here would rise to the level of special circumstances if considered in isolation. Rather, it is the totality of circumstances that justify deviation from our general rules. In this case, we recognize an ambiguity in our competitive bidding rules regarding how those rules relate to the real-world realities of consortia’s changing memberships. The Consortium took several good-faith steps to resolve that confusion before seeking funding for its new members and only acted after receiving multiple assurances from USAC that its actions were within the rules. Moreover, we find no hint of waste, fraud, or abuse in the Consortium’s actions. Nor was there any significant harm to potential bidders because they were on notice of the potential state-wide reach of the MNPS Contract. 23. Additionally, granting a waiver here furthers the general purposes of the E-Rate program by ensuring that eligible entities receive much-needed funding. There is also a legitimate public interest in encouraging participation in E-Rate consortia. Strict enforcement of the competitive bidding rules in this instance could undermine those interests, particularly because the rules did not clearly address the specific issue in question. Accordingly, we disagree with USAC’s conclusion that the addition of the 43 new Consortium members in this situation necessitated a new competitive bidding process. See, e.g., Letter from USAC, Schools and Libraries Division, to Karen Allen, Loudon County School District at 3 (dated Jan. 29, 2013). 24. ACCORDINGLY, IT IS ORDERED, pursuant to sections 1-4 and 254 of the Communications Act of 1934, as amended, 47 USC §§ 151-154 and 254, and sections 0.91, 0.291, 1.3, and 54.722(a) of the Commission’s rules, 47 CFR §§ 0.91, 0.291, 1.3, and 54.722(a), that the Request for Waiver filed by the Tennessee E-Rate Consortium on February 11, 2013, IS GRANTED. 25. IT IS FURTHER ORDERED, pursuant to the authority contained in section 1-4 and 254 of the Communications Act of 1934, as amended, 47 USC §§ 151-154 and 254, and sections 0.91, 0.291, 1.3, and 54.722(a) of the Commission’s rules, 47 CFR §§ 0.91, 0.291, 1.3, and 54.722(a), section 54.503 is WAIVED to the extent described herein. 26. IT IS FURTHER ORDERED, pursuant to sections 1-4 and 254 of the Communications Act of 1934, as amended, 47 USC §§ 151-154 and 254, and sections 0.91, 0.291, 1.3, and 54.722(a) of the Commission’s rules, 47 CFR §§ 0.91, 0.291, 1.3, and 54.722(a), that the applications that were denied and identified in Appendix A ARE REMANDED to USAC for further action in accordance with the terms of this order. 27. IT IS FURTHER ORDERED, pursuant to the authority contained in sections 1-4 and 254 of the Communications Act of 1934, as amended, 47 U.S.C. §§ 151-154 and 254, sections 0.91, and 0.291of the Commission’s rules, 47 C.F.R. §§ 0.91, 0.291, and the authority delegated to the Bureau in the 2014 First E-Rate Order, 29 FCC Rcd at 8829, 8945, paras. 133 and 189, that USAC SHALL DISCONTINUE its recovery actions related to the funding requests that were rescinded and identified in Appendix B and SHALL REINSTATE these funding commitments no later than 60 calendar days from release of this Order. FEDERAL COMMUNICATIONS COMMISSION Kris Anne Monteith Chief Wireline Competition Bureau APPENDIX A Remanded Funding Year 2012 Funding Requests Applicant Name 471 Application Number Funding Request Number (FRN) Billed Entity Number (BEN) Funding Request Amount Cannon County School District 826426 2258026 128255 $316,651.20 Clinton City School District 833670 2262879 128338 $96,471.36 Clinton City School District 833671 2262884 128338 $22,626.10 Cumberland County School District 832021 2259329 128515 $296,265.60 Cumberland County School District 839066 2276298 128515 $19,440.00 Grainger County School District 843441 2289759 128393 $264,499.20 Grainger County School District 843443 2289770 128393 $61,824.23 Grainger County School District 843442 2289766 128393 $8,856.00 Grundy County Schools 857728 2333803 128262 $273,087.60 Hardin County School District 840362 2279811 128488 $278,672.40 Hardin County School District 840365 2279822 128488 $42,041.43 Hardin County School District 840367 2279829 128488 $2,916.00 Hawkins County School District 834701 2265400 128390 $383,256.72 Henderson County School District 839656 2292435 128480 $263,232.00 Henderson County School District 839661 2292439 128480 $39,129.60 Henderson County School District 844234 2292446 128480 $15,360.00 Kingsport City School District 835300 2267054 128331 $285,759.36 Lake County School 854749 2324795 128436 $147,590.28 Lake County School 854753 2324805 128436 $9,396.00 Lauderdale County School District 841585 2283653 128430 $285,171.60 Lauderdale County School District 841588 2283666 128430 $31,181.40 Lauderdale County School District 841590 2283679 128430 $5,100.00 Lawrence County School District 840358 2279776 128499 $309,024.00 Lawrence County School District 840361 2279791 128499 $26,901.60 Loudon County School District 832413 2263727 128362 $246,909.60 Loudon County School District 832413 2263743 128362 $124,300.84 Loudon County School District 852000 2315892 128362 $36,806.40 Maryville City School District 828271 2253167 128366 $170,553.60 Maryville City School District 841579 2283639 128366 $17,139.60 Maryville City School District 833091 2261575 128366 $3,628.80 Memphis City School District 841086 2281897 128441 $3,501,576.00 Memphis City School District 841087 2281906 128441 $3,498,751.98 Memphis City School District 841031 2281692 128441 $413,194.32 Memphis City School District 841084 2281893 128441 $363,660.07 Overton County School District 845721 2296874 128522 $61,653.96 Overton County School District 845723 2296877 128522 $3,888.00 Polk County School District 835888 2268718 128269 $214,837.20 Polk County School District 835890 2268721 128269 $21,991.18 Polk County School District 835893 2268723 128269 $11,952.00 Putnam County School District 860153 2341353 128509 $546,915.60 Putnam County School District 860171 2341388 128509 $17,069.98 Putnam County School District 860186 2341414 128509 $5,544.00 Sumner County School District 837167 2297616 128225 $494,466.00 Sumner County School District 837167 2297644 128225 $85,460.27 Washington County School District 851996 2315887 128328 $326,424.00 Washington County School District 852001 2315893 128328 $16,800.00 APPENDIX B Reinstated Funding Year 2012 Funding Requests Applicant Name 471 Application Number Funding Request Number (FRN) Billed Entity Number (BEN) Funding Request Amount Clay County School District 838454 2274823 128513 $39,360.00 Kingsport City School District 835301 2267056 128331 $5,257.80 Murfreesboro City School District 830590 2256097 128241 $141,036.00 Murfreesboro City School District 830591 2256098 128241 $23,520.00 Scott County School System 839067 2302564 128350 $194,400.00 West Carroll Special School District 828273 2257832 128457 $83,836.80 West Carroll Special School District 831434 2257847 128457 $5,904.00 White County School District 832025 2263029 128525 $234,880.80 White County School District 834111 2264016 128525 $3,345.60 13