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 NEWS  Federal  Communications  Commission  445  12  th  Street,  S.  W.  Washington,  D.  C.  20554  This  is  an  unofficial  announcement  of  Commission  action.  Release  of  the  full  text  of  a  Commission  order  constitutes  official  action.  See  MCI  v.  FCC.  515  F  2d  385  (D.  C.  Circ  1974).  News  Media  Information  202  /  418-  0500  Internet:  http://  www.  fcc.  gov  TTY:  1-  888-  835-  5322 
 For  Immediate  Release:  News  Media  contact:  December  10,  2003  Rosemary  Kimball  at  (202)  418-  0511 
 e-  mail:  rosemary.  kimball@  fcc.  gov 
 LOUIS  SIGALOS  NAMED  CHIEF,  SHERRY  DAWSON  NAMED  DEPUTY  CHIEF  OF  CGB’S  CONSUMER  AFFAIRS  AND  OUTREACH  DIVISION 


 Washington,  DC  –  Louis  J.  Sigalos  has  been  named  Chief  of  the  Consumer  Affairs  and  Outreach  Division  (CAOD)  of  the  Consumer  &  Governmental  Affairs  Bureau  (CGB).  Sherry 
 Dawson  has  been  named  Deputy  Chief. 
 CAOD  is  responsible  for  conducting  outreach  to  the  American  public  on  a  broad  array  of  telecommunications  issues  including  the  deployment  of  broadband  services;  the  transition  to 
 digital  TV;  wireless  phones  and  services,  including  local  number  portability;  universal  service  programs  that  bring  telephone  service  to  low-  income  consumers  and  underserved  areas; 
 telemarketing  practices  and  restrictions;  and  telephone  bill  charges.  The  Division  also  promotes  public  awareness  of  the  Commission’s  strategic  goals  and  initiatives  through  consumer 
 advisories  and  fact  sheets,  consumer  forums  and  participation  in  conferences  and  workshops. 
 Mr.  Sigalos  had  been  Acting  Chief  of  the  Consumer  Affairs  and  Outreach  Division  where,  among  other  duties,  he  has  played  an  integral  role  in  the  Commission’s  outreach  on 
 Wireless  Local  Number  Portability,  the  National  Do  Not  Call  List,  Hearing  Aid  Compatibility,  and  the  Commission’s  Rural  Outreach  Initiative. 


 Before  coming  to  CGB  in  June  of  2003,  Mr.  Sigalos  was  a  Deputy  Division  Chief  for  the  Auctions  and  Industry  Analysis  Division  in  the  Wireless  Telecommunication  Bureau. 
 He  began  his  career  at  the  FCC  in  1994  working  as  a  task  force  member  for  the  Spectrum  Auctions  program  and  was  directly  responsible  for  auction  conduct,  marketing,  and 
 operational  oversight. 
 Mr.  Sigalos  received  his  undergraduate  degree  from  the  University  of  Texas  at  Austin,  and  also  attended  the  Lee  Strasberg  Theater  Institute  in  New  York. 


 Ms.  Dawson  had  been  Special  Assistant  to  the  Division  Chief  of  the  Consumer  Affairs  and  Outreach  Division  since  March  2002,  providing  advisory  and  administrative  support  on  a 
 variety  of  program  issues.  She  has  held  a  variety  of  positions  in  the  Office  of  the  Managing  Director  and  the  former  Common  Carrier  Bureau  during  her  tenure  at  the  FCC.  Ms.  Dawson 
 received  her  undergraduate  degree  from  Wake  Forest  University. 
 K.  Dane  Snowden,  Chief  of  CGB  said,  “Louis  and  Sherry  will  make  a  formidable  team  to  head  CAOD.  The  division  they  head  is  crucial  to  the  FCC’s  outreach  effort  and  I  am  certain  it  is 
 in  very  capable  hands.  Louis  and  Sherry  both  have  exemplary  records  of  public  service  and  I  am  delighted  they  will  be  continuing  that  work  in  CAOD.” 
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