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 NEWS  Federal  Communications  Commission  445  12  th  Street,  S.  W.  Washington,  D.  C.  20554  This  is  an  unofficial  announcement  of  Commission  action.  Release  of  the  full  text  of  a  Commission  order  constitutes  official  action.  See  MCI  v.  FCC.  515  F  2d  385  (D.  C.  Circ  1974).  News  Media  Information  202  /  418-  0500  Internet:  http://  www.  fcc.  gov  TTY:  1-  888-  835-  5322 
 For  immediate  release:  News  Media  Contact:  December  29,  2003  Rosemary  Kimball  (202)  418-  0511 
 e-  mail:  rosemary.  kimball@  fcc.  gov 
 WIRELESS  PORTABILITY  COMPLAINTS:  APPROXIMATELY  2,400  CONSUMER  COMPLAINTS  SINCE  PORTING  BEGAN  ON 
 NOVEMBER  24 
 Washington,  DC  –  Since  wireless  phone  number  porting  began  on  November  24,  2003,  the  FCC  has  received  2,394  informal  complaints  about  wireless  local  number 
 portability  as  of  December  24. 
 Most  of  the  complaints  concern  alleged  delays  in  porting  numbers  from  one  wireless  carrier  to  another.  A  much  smaller  number  of  complaints,  less  than  5  percent 
 of  the  total,  involve  alleged  delays  in  porting  numbers  from  wireline  carriers  to  wireless  carriers. 


 AT&  T  Wireless  is  involved  in  the  greatest  number  of  the  complaints,  appearing  in  1,221  complaints  as  either  the  carrier  being  ported  from  or  to  by  a  consumer,  followed 
 by  Sprint  PCS  at  518,  Verizon  Wireless  at  406,  Cingular  Wireless,  LLC  at  359,  T-  Mobile  USA,  Inc.  at  256  and  Nextel  Communications,  Inc.  at  154.  Many  of  the  complaints 
 concern  more  than  one  carrier  so  the  total  number  of  complaints  received  is  smaller  than  the  number  of  times  a  carrier  is  mentioned  in  a  complaint. 


 The  existence  of  a  complaint  does  not  necessarily  indicate  any  wrongdoing,  violation  of  a  FCC  rule  or  order  by  the  carrier  or  carriers  named,  nor  do  the  complaint 
 numbers  reflect  the  relative  number  of  subscribers  attempting  to  port  a  number.  More  analysis  is  required  to  determine  what,  if  any,  violation  occurred. 


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