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 NEWS  Federal  Communications  Commission  445  12  th  Street,  S.  W.  Washington,  D.  C.  20554  This  is  an  unofficial  announcement  of  Commission  action.  Release  of  the  full  text  of  a  Commission  order  constitutes  official  action.  See  MCI  v.  FCC.  515  F  2d  385  (D.  C.  Circ  1974).  News  Media  Information  202  /  418-  0500  Internet:  http://  www.  fcc.  gov  TTY:  1-  888-  835-  5322 
 For  Immediate  Release:  News  Media  Contact:  March  18,  2004  Rosemary  Kimball  at  (202)  418-  0511 
 e-  mail:  rosemary.  kimball@  fcc.  gov 
 FINAL  AGENDA  FOR  MARCH  26  CONSUMER  ADVISORY  COMMITTEE  RELEASED 
 Washington,  DC  –  The  Commission  has  released  the  Final  Agenda  for  its  Consumer  Advisory  Committee  (CAC)  meeting  to  be  held  on  Friday,  March  26,  2004, 
 from  9:  00  A.  M.  to  4:  00  P.  M.  at  the  Commission’s  Headquarters  Building,  Room  TW-C305,  445  12  th  Street,  S.  W.,  Washington,  DC  20554.  The  meeting  is  open  to  the 
 public. 
 The  agenda  includes  an  overview  of  the  FCC’s  Quarterly  Inquiries  and  Complaints  Report,  a  demonstration  of  Voice  over  Internet  Protocol  (VoIP),  and  an 
 overview  of  the  VoIP  rulemaking  proceeding. 
 The  Agenda  for  the  meeting  is  attached. 
 The  CAC  is  chaired  by  Shirley  Rooker,  President  of  Call  For  Action,  and  is  composed  of  35  members  representing  many  of  the  FCC’s  constituencies.  The 
 expertise  and  diversity  of  the  members  provide  a  balanced  point  of  view  as  required  by  the  Federal  Advisory  Committee  Act. 


 The  Committee  is  organized  under,  and  operates  in  accordance  with,  the  provisions  of  the  Federal  Advisory  Committee  Act,  5  U.  S.  C.,  App.  2  (1988).  Minutes  of 
 meetings  are  available  for  public  inspection  at  the  FCC  and  are  posted  on  the  Commission's  website  at  www.  fcc.  gov/  cgb/  cac.  Meetings  are  broadcast  on  the  Internet 
 in  Real  Audio/  Real  Video  format  with  captioning  at  www.  fcc.  gov/  cgb/  cac. 
 Members  of  the  public  may  address  the  Committee  or  may  send  written  comments  to  Scott  Marshall,  Designated  Federal  Officer  of  the  Committee,  at 
 scott.  marshall@  fcc.  gov. 
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 CONSUMER  ADVISORY  COMMITTEE  MEETING 
 Federal  Communications  Commission  445  12  th  Street,  S.  W.,  Room  TW-  C305,  Washington,  DC 


 Friday,  March  26,  2004  8:  30  a.  m.  -  4:  00  p.  m. 
 AGENDA 
 Morning  Session 
 8:  30  -  9:  00  a.  m.  Continental  Breakfast,  Networking,  and  Conversation 
 9:  00  a.  m.  Welcome  and  Call  to  Order  Shirley  L.  Rooker,  Chair,  Consumer  Advisory  Committee  (CAC) 


 9:  05  -  9:  10  a.  m.  Meeting  Logistics  Scott  Marshall,  CAC  Designated  Federal  Officer,  Consumer  & 
 Governmental  Affairs  Bureau  (CGB) 
 9:  10  -  9:  30  a.  m.  Introduction  of  the  Chairman  and  Commissioners  (Chairman  and  Commissioners  invited  --  schedules  permitting) 
 K.  Dane  Snowden,  Chief,  CGB 
 9:  30  -  9:  45  a.  m.  FCC  Update  K.  Dane  Snowden,  Chief,  CGB 


 9:  45  -  10:  00  a.  m.  Overview  of  the  Quarterly  Inquiries  and  Complaints  Report  Thomas  Wyatt,  Deputy  Bureau  Chief,  CGB 
 10:  00  -  12:  00  p.  m.  Working  Group  Break  Out  Sessions 
 12:  00  -  1:  00  p.  m.  Lunch  Presentation:  Voice  over  Internet  Protocol 
 Brooke  Schulz,  Vice  President,  Corporate  Communications,  Vonage 
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 Afternoon  Session 
 1:  00  -  1:  45  p.  m.  Recommendations  Regarding  Electronic  Access  to  the  FCC  David  Poehlman,  Consumer  Complaints,  Outreach  Education,  and 
 Participation  Working  Group 
 1:  45  -  2:  30  p.  m.  Review  of  Pending  VoIP  Rulemaking  Proceeding  Jeffrey  Carlisle,  Senior  Deputy  Bureau  Chief,  Wireline  Competition 
 Bureau  (WCB) 
 2:  30  -  2:  45  p.  m.  Break 
 2:  45  -  3:  45  p.  m.  Panel  Discussion:  Partnering  with  State  &  Local  Consumer  Affairs  Agencies 


 Moderator:  Debra  Berlyn,  Consumer  Complaints,  Outreach  Education,  and  Participation  Working  Group 
 Presenters:  Louis  Sigalos,  Chief,  Consumer  Affairs  and  Outreach  Division  (CGB);  Elizabeth  A.  Noël,  People's  Counsel,  District  of 
 Columbia;  Chrys  Wilson,  Manager,  External  Affairs,  Maryland  Public  Service  Commission;  Jane  Lawton,  Cable  Communications 
 Administrator,  Montgomery  County,  MD 
 3:  45  -  4:  00  p.  m.  Comments  from  the  Public;  Wrap-  Up;  Future  Meetings 
 4:  00  p.  m.  Adjournment 
 Reasonable  Accommodation 
 The  meeting  site  is  fully  accessible  to  people  using  wheelchairs  or  other  mobility  aids.  Meeting  agendas  and  handouts  will  be  provided  in  accessible  formats;  sign 
 language  interpreters,  open  captioning,  and  assistive  listening  devices  will  be  provided  on  site.  The  meeting  will  be  webcast  with  open  captioning  at  www.  fcc.  gov/  cgb/  cac  . 
 Request  other  reasonable  accommodations  for  people  with  disabilities  as  early  as  possible;  please  allow  at  least  five  days  advance  notice.  Include  a  description  of  the 
 accommodation  you  will  need  including  as  much  detail  as  you  can.  Also  include  a  way  we  can  contact  you  if  we  need  more  information.  Last  minute  requests  will  be  accepted, 
 but  may  be  impossible  to  fill.  Send  an  e-  mail  to:  fcc504@  fcc.  gov  or  call  the  Consumer  &  Governmental  Affairs  Bureau  at  202-  418-  0530  (voice),  202-  418-  0432  (tty). 


 The  next  meeting  of  the  CAC  is  scheduled  for  June  18,  2004. 
 --  FCC  – 
 CGB  Contact:  Scott  Marshall  202-  418-  2809  (voice)  or  202-  418-  0179  (TTY);  e-  mail:  scott.  marshall@  fcc.  gov. 
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