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 NEWS  Federal  Communications  Commission  445  12  th  Street,  S.  W.  Washington,  D.  C.  20554  This  is  an  unofficial  announcement  of  Commission  action.  Release  of  the  full  text  of  a  Commission  order  constitutes  official  action.  See  MCI  v.  FCC.  515  F  2d  385  (D.  C.  Circ  1974).  News  Media  Information  202  /  418-  0500  Internet:  http://  www.  fcc.  gov  TTY:  1-  888-  835-  5322 
 For  Immediate  Release:  News  Media  Contact:  November  14,  2005  Rosemary  Kimball  at  (202)  418-  0511 
 e-  mail:  rosemary.  kimball@  fcc.  gov 
 JOINT  FCC/  NARUC  TASK  FORCE  ON  VOIP  911  ENFORCEMENT  LAUNCHES  WEB  SITE 


 Washington,  DC  --  The  Joint  FCC/  NARUC  Task  Force  on  VoIP  911  Enforcement  has  launched  a  new  Web  site  to  provide  consumers,  industry  and  state  and  local  governments 
 information  about  the  rules  that  require  certain  providers  of  Voice  over  Internet  Protocol  (VoIP)  services  to  supply  911  emergency  calling  capabilities  to  their  customers.  The  address  is 
 www.  voip911.  gov. 
 The  ability  to  access  emergency  services  by  dialing  911  is  a  vital  component  of  public  safety  and  emergency  preparedness.  VoIP  service  allows  consumers  to  place  a  call  like 
 traditional  telephone  service;  however,  recent  incidents  in  which  consumers  using  VoIP  service  dialed  911  but  were  unable  to  reach  emergency  operators  have  highlighted  a  critical  public 
 safety  gap.  The  FCC  has  taken  steps  to  close  this  gap  by  requiring  that,  effective  November  28,  2005,  interconnected  VoIP  providers  deliver  all  911  calls  to  the  customer’s  local  emergency 
 operator.  Interconnected  VoIP  providers  must  also  provide  the  customer’s  call  back  number  and  location  information  to  the  emergency  operator  if  the  emergency  operator  is  capable  of 
 receiving  this  information. 
 FCC  Chairman  Kevin  J.  Martin  said,  “Anyone  who  dials  911  has  a  reasonable  expectation  that  he  or  she  will  be  connected  to  an  emergency  operator;  this  expectation  exists 
 whether  that  person  is  dialing  911  from  a  traditional  wireline  phone,  a  wireless  phone,  or  a  VoIP  phone.  This  new  Web  site  will  provide  an  easy  way  for  consumers,  industry  and  other 
 government  agencies  to  get  the  most  current  information  on  this  important  issue.” 


 -  FCC  - 
 FCC  Contact:  Lyle  Ishida  at  (202)  418-  8240,  e-  mail:  lyle.  ishida@  fcc.  gov 
 NARUC  Contact:  Eddie  Roberson  at  (615)  741-  2904,  e-  mail:  eddie.  roberson@  state.  tn.  us 
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