Federal Communications Commission
Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matter of
Closed Captioning of Video Programming
Closed Captioning Requirements for Digital 
Television Receivers
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CG Docket No. 05-231
ET Docket No. 99-254
ERRATUM
Released:  December 3, 2008
By the Chief, Consumer and Governmental Affairs Bureau:
On November 7, 2008, the Commission released a Declaratory Ruling, Order and Notice of 
Proposed Rulemaking, FCC 08-255, in the above captioned proceeding.  To make the revised rule in 47 
C.F.R. § 79.1(g)(4) (see Appendix A) consistent with the text in paragraph 24 with regard to the inclusion 
of a telephone number in the required contact information for the handling of complaints, and to make the 
revised rule in 47 C.F.R. § 79.1(i)(2) consistent with the text in paragraph 32, this Erratum amends 
Appendix A of the Order as follows:
1. Section 79.1(g)(4) is amended to read as follows:
“(4)  If a complaint is first filed with the video programming distributor, the video programming 
distributor must respond in writing to the complainant within thirty (30) days after receipt of a 
closed captioning complaint.  If a video programming distributor fails to respond to the 
complainant within thirty (30) days, or the response does not satisfy the consumer, the 
complainant may file the complaint with the Commission within thirty (30) days after the time 
allotted for the video programming distributor to respond.  If a consumer re-files the complaint 
with the Commission (after filing with the distributor), the Commission will forward the 
complaint to the distributor, and the distributor shall respond to the Commission and the 
complainant within thirty (30) days of receipt of the complaint from the Commission.”
2. Section 79.1(i)(2) is amended to read as follows:
“(2)  Video programming distributors shall make contact information available for the receipt and 
handling of written closed captioning complaints that do not raise the type of immediate issues 
that are addressed in subsection (1) of this section.  The contact information required for written 
complaints shall include the name of a person with primary responsibility for captioning issues 
and who can ensure compliance with our rules.  In addition, this contact information shall include 
the person’s title or office, telephone number, fax number, postal mailing address, and e-mail 
address.  Distributors shall include this information on their websites (if they have a website), in 
telephone directories, and in billing statements (to the extent the distributor issues billing 
Federal Communications Commission
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statements).  Distributors shall keep this information current and update it within 10 business 
days for websites, by the next billing cycle for billing statements, and by the next publication of 
directories.”  
FEDERAL COMMUNICATIONS COMMISSION
Catherine Seidel 
Chief
Consumer and Governmental Affairs Bureau