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Federal Communications Commission
445 12th Street, S.W.
Washington, D. C.  20554
This is an unofficial announcement of Commission action.  Release of the full text of a Commission order
constitutes official action.  See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
FOR IMMEDIATE RELEASE NEWS MEDIA CONTACT
February 24, 2009 Janice Wise: 202-418-8165
janice.wise@fcc.gov
STATEMENT OF FCC ACTING CHAIRMAN MICHAEL J. COPPS
ON ENFORCEMENT BUREAU ACTIONS REGARDING PROTECTION OF 
CONSUMER PRIVACY
Washington, D.C. - The Enforcement Bureau today released an Omnibus Notice of 
Apparent Liability (NAL) against telecommunications carriers identified by the Bureau as 
having apparently failed to file the requisite annual Customer Proprietary Network Information 
(“CPNI”) compliance certifications with the Commission.  In addition, this week the Bureau is 
releasing Notices of Apparent Liability against multiple carriers that filed non-compliant annual 
CPNI certifications with the Commission.  In connection with the Bureau’s actions, Acting 
Chairman Copps said:
“I have long stressed the importance of protecting the sensitive information that 
telecommunications carriers collect about their customers.  Carriers’ obligation to annually 
certify that they have implemented a CPNI protection plan is essential to ensuring their 
compliance with the Commission’s rules as well as our ability to monitor their compliance.  The 
broad nature of this enforcement action hopefully will ensure substantial compliance with our 
CPNI rules going forward as the Commission continues to make consumer privacy protection a 
top priority.”
The release of these NALs reflects the culmination of a comprehensive review 
undertaken by the Enforcement Bureau of the annual CPNI certifications all carriers were 
required to submit on March 1, 2008 and furthers the Commission’s efforts to achieve 
industry-wide compliance with these essential rules.  In the case of the more than 600 
carriers who failed to file a CPNI certification, the NALs include a proposed fine of 
$20,000 while cases involving the submission of non-compliant CPNI certifications have 
a range of fines up to $10,000.  Carriers will have an opportunity to demonstrate to the 
Commission that the proposed fines are inapplicable or that there are reasons to reduce 
the penalty due to an inability to pay.  
The issuance of these NALs continues the Commission’s efforts to reduce its 
backlog, provides improved regulatory guidance, and ensures that the Commission is 
being as responsive as possible to consumers’ concerns.
- FCC -