Fiscal Year 2010 Budget Estimates Submitted to Congress May 2009 Federal Communications Commission Table of Contents Page Introduction: 1 FY 2010 Request: • Summary of Request 3 • Proposed Appropriation Language 4 • Legislative Proposals 5 • Summary of FY 2008-FY 2010 FTE’s and Funding Comparison 6 • Full-time Equivalent (FTE) Distribution by Goal and Organization 7 • Summary of Changes – FY 2009-FY 2010 8 • Narrative Explanation of Changes 9 Performance Plan: • FCC Strategic Goals – 2009 through 2014 13 • Budget Request by Strategic Goal 14 • What the FCC Commits to Accomplish in FY 2010 15 Fee Collections and Auctions: 41 i B/O FY 2010 Requirements: • Statement of Information provided – list of Bureaus/Offices 47 • Office of Chairman and Commissioners 48 • Consumer and Governmental Affairs Bureau 49 • Enforcement Bureau 51 • International Bureau 53 • Media Bureau 55 • Public Safety & Homeland Security Bureau 56 • Wireless Telecommunications Bureau 59 • Wireline Competition Bureau 61 Agency Offices: • Office of Administrative Law Judges 62 • Office of Communications Business Opportunities 64 • Office of Engineering and Technology 66 • Office of General Counsel 68 • Office of Inspector General 70 • Office of Legislative Affairs 72 ii iii • Office of Managing Director 73 • Office of Media Relations 75 • Office of Strategic Planning and Policy Analysis 76 • Office of Workplace Diversity 78 Appendices: • Summary of Requested Resources 80 • Summary Tables – Distribution of Resources 81 • Distribution of Resources by Goal 90 • Summary of Increases by Budget Object Class Code 91 • Allocation of Obligations by Object Class Code 92 • Prorata Allocation of Obligations by Object Class Code 93 Exhibits and Reports: • Universal Service Exhibit 94 • Auction Loan Program and Financing Exhibit 95 • Responses to Congressional Inquiries concerning GAO Recommendations 99 Introduction The Federal Communications Commission (FCC or Commission) is pleased to present its fiscal year (FY) 2010 budget request. The FCC is requesting a budget of $335,794,000 to successfully carry out the FCC’s functions and meet the expectations of Congress. As detailed in this submission, the requested budget includes funding for initiatives to: (1) Modernize the Commission’s Information Technology systems and consolidate key licensing systems to reduce costs and make licensing processes speedier and more effective; (2) Recruit additional staffing; (3) Seek additional funding to continue the DTV transition effort; and (4) Acquire additional vehicles and equipment for resolving spectrum interference issues, particularly interference that affects public safety officials. We project we will work 1924 full-time equivalents (FTEs) from all available resources to carry out our mission for the American people. With these resources, we will promote the deployment of broadband services, deregulate where competition exists, enhance public safety and homeland security, ensure the viability of the Universal Service Fund, promote the efficient use of spectrum, and review media regulation to enhance competition and diversity. In furtherance of the FCC’s mission, this FY 2010 budget request will be used to support the following Strategic Goals: a. Broadband – Broadband, both wired and wireless, is the digital highway over which advanced Internet-based services are made available to homes, businesses, schools, and hospitals. As such, it has become an integral element of our Nation’s economic stability and growth, and the FCC will continue to vigorously promote its deployment in FY 2010 by assuring that competition, innovation, and investment in broadband services continue apace. The Commission will also closely monitor and report to Congress and the American people on the Nation’s progress toward the deployment of broadband services in the United States and abroad. b. Competition – In FY 2010, the FCC will continue its important work of supporting and enhancing the Nation’s economy by implementing the investment and competition-enhancing provisions of national telecommunications laws, and will deregulate where competition exists. A continuing priority will be ensuring the viability of the Universal Service Fund to ensure access for consumers in rural and high cost areas and to promote access to advanced services for schools, libraries, and healthcare service providers in rural areas. The FCC’s efforts will include the licensing and authorization of several thousand communications products and services each year, vigorous enforcement and consumer education programs. By carrying out programs in this area the FCC will help ensure that the communications and video programming revolution continues and that all consumers will have the opportunity to make meaningful choices among and have access to communications services. c. Spectrum – Electromagnetic spectrum is the means by which many new advanced telecommunications services are transmitted. The explosion of new digital services has placed huge new demands on this traditionally scarce resource, and allocating its private-sector use has always been one of the FCC’s fundamental responsibilities. The pioneering work of the FCC’s Spectrum Management Task Force is producing new approaches to spectrum management, freeing up more of this valuable resource for innovative uses and shortening the time it takes to make spectrum available. These initiatives, as well as the FCC’s ongoing effort to encourage the highest and best use of spectrum domestically and internationally, will be even more essential in FY 2010 if the - 1 - United States is to encourage the growth and rapid deployment of innovative and efficient communications technologies and services. d. Media – In FY 2010, the FCC will continue to increase competition, change ownership patterns, converge markets and industries, and deploy new technologies that have challenged both the legal and economic foundations of the Commission’s media regulation. In addition, the FCC shall enforce compliance with rules that apply to media services. The Commission shall investigate alleged violations and take enforcement action, where appropriate. e. Public Safety and Homeland Security – The FCC is dedicated to providing the leadership and policy guidance necessary to promote the reliability, operability and interoperability, redundancy, and rapid recoverability of our Nation’s critical communications infrastructure. The FCC will also continue to steward the spectrum resources of public safety’s first responders and promote new life saving technologies like wireless E911. To support this goal, the Commission is proposing additional resources to further modernize its aging fleet of Mobile Digital Direction Finding (MDDF) vehicles that support public safety entities, such as local emergency responders, in the resolution of harmful interference to their communications systems. f. Modernize the FCC – To achieve the goals and programs in the FY 2010 performance budget, the FCC will strive to be a highly productive, adaptive, and innovative organization that maximizes the benefit to stakeholders, staff, and management from effective systems, processes, resources, and organizational culture. The Commission will continue on a variety of fronts to emphasize effective, efficient, and legally compliant performance and results through excellent management. The FCC will also strive to ensure that it has the appropriate mix of expert, well-prepared staff, that it maximizes the benefits of technology in its programs, and that it uses other best management practices to meet the mission-critical challenges ahead. To support this goal, the FCC is requesting additional funds for Commission-wide information technology initiatives to improve and modernize key systems that support the FCC’s workforce and delivery of services to the public. These initiatives include consolidation of the Commission’s licensing systems; convert the Commission to Digital Television Technology; upgrade the Commission website and current telephone system; improve general infrastructure; and upgrade IT Security. Consistent with its recent budget submissions, the FCC is submitting its FY 2010 budget request information at the organizational level to show the proposed use of resources. In addition, the FCC’s budget request also shows the proposed use of funds by key accounts within each bureau or office. This format provides a detailed view of the FCC’s proposed use of budgetary resources. We welcome the budgetary process and stand ready to provide Congress with the information to ensure effective oversight over the FCC. - 2 - FY 2009 FY 2010 Enacted Cong. Request FTE $ B/A FTE $ B/A FTE $ B/A Direct Funding 0 1,000 Total Direct Appropriation 0 1,000 $1,000 Budget Authority to use Offsetting Collections: 341,875 334,794 1) Total Regulatory Fees 341,875 334,794 ($7,081) Projected Projected Subtotal Discretionary B/A to Fund: 1,880 $341,875 to Fund: 1,886 $335,794 6 ($6,081) Authority to spend Other Offsetting Collections: 2) Economy Act/Misc. Other Reimbursables 1,741 2,500 3) Auction Cost Recovery Reimbursements 85,000 85,000 Total Gross Proposed Budget Authority $428,616 $423,294 Other Budget Authority Credit Program Account 6,432 5,499 Universal Service Fund (USF) 38 25,480 1/ 38 0 2/ 0 Grand Total Proposed Budget Authority 1,918 $460,528 1,924 $428,793 6 requested by the Office of the Inspector General. 2/ The Office of the Inspector General will use $36.7M in prior resources that remains available for continued USF oversight and audit support. 1/ The Omnibus Appropriation Act, 2009 (P.L. 111-8) language authorizes use of $25.48M and an additional 19 limited term FTE for USF Audit Support, as Requested Changes SUMMARY OF REQUEST The Federal Communication Commission ("FCC") is requesting an FY 2010 appropriation of $335,794,000. We project the FCC will work 1924 full-time equivelents (FTEs) in FY 2010 from requested resources. The Commission will use the FY 2010 funds to carry out its fundamental mission to ensure that the American people have available - at reasonable costs and without discrimination - rapid, efficient, Nation - and world-wide communications services whether by radio, television, wire, satellite, or cable. - 3 - FY 2010 PROPOSED APPROPRIATION LANGUAGE FEDERAL COMMUNICATIONS COMMISSION SALARIES AND EXPENSES For necessary expenses of the Federal Communications Commission, as authorized by law, including uniforms and allowances therefore, as authorized by 5 U.S.C. 5901-5902; not to exceed $4,000 for official reception and representation expenses; purchase and hire of motor vehicles; special counsel fees; and services as authorized by 5 U.S.C. 3109, $335,794,000: Provided, That, offsetting collections shall be assessed and collected pursuant to section 9 of title I of the Communications Act of 1934, of which $334,794,000 shall be retained and used for necessary expenses in this appropriation, and shall remain available until expended: Provided further, That the sum herein appropriated shall be reduced as such offsetting collections are received during fiscal year 2010 so as to result in a final fiscal year 2010 appropriation of $1,000,000: Provided further, That any offsetting collections received in excess of $334,794,000 in fiscal year 2010 shall not be available for obligation: Provided further, That remaining offsetting collections from prior years collected in excess of the amount specified for collection in each such year and otherwise becoming available on October 1, 2009, shall not be available for obligation: Provided further, That notwithstanding 47 U.S.C. 309(j)(8)(B), proceeds from the use of a competitive bidding system that may be retained and made available for obligation shall not exceed $85,000,000 for fiscal year 2010. - 4 - Legislative Proposal The Administration will propose several legislative changes that will improve spectrum management and represent sound economic policy. Spectrum License User Fee To promote efficient use of the electromagnetic spectrum, the Administration proposes to provide the Federal Communications Commission with new authority to use other economic mechanisms, such as fees, as a spectrum management tool. The Commission would be authorized to set user fees on unauctioned spectrum licenses based on spectrum-management principles. Fees would be phased in over time as part of an ongoing rulemaking process to determine the appropriate application and level for fees. Fee collections are estimated to begin in 2009, and total $4.8 billion through 2019. Permanent Spectrum License Auction Authority The Administration proposes to extend indefinitely the authority of the FCC to auction spectrum licenses, which is widely accepted as the most efficient and effective means to assign licenses, and which expires on September 30, 2012. The additional offsetting receipts associated with this permanent extension are estimated to total $1.4 billion through 2019. Auction Spectrum Licenses for Predominantly Domestic Satellite Services The Administration proposes legislation to ensure that spectrum licenses for Direct Broadcast Satellite (DBS) Service and Satellite Digital Audio Radio Service (SDARS) space stations, and for any other satellite services deemed by the Commission to be predominantly domestic, are assigned efficiently and effectively through competitive bidding. Licenses for DBS and SDARS space stations were assigned by auction prior to a 2005 court decision that found that Section 647 of the ORBIT Act (47 U.S.C. § 765f) effectively prohibited DBS and SDARS auctions in light of Commission decisions permitting such licensees flexibility to provide service outside the United States. By clarifying through legislation that the Commission is authorized to use auctions to assign licenses for space stations for DBS and SDARS and for other satellite services the Commission deems predominantly domestic, prior policy of the Federal Communications Commission will be restored. Auction receipts associated with this clarification are estimated total $200 million through 2019. - 5 - (Dollars in Thousands ($000)) FTE's Appropriation FTE's Appropriation FTE's Appropriation Funding Enacted Cong. Request Chairman and Commissioners………….……….. 32 $6,280 32 $6,818 32 $6,184 Consumer & Governmental Affairs Bureau …... 185 25,579 205 44,981 202 24,498 Enforcement Bureau ………………………………… 288 45,182 313 46,385 311 46,817 International Bureau……………………….………… 128 19,963 131 21,548 132 21,830 Media Bureau …………………………………...….. 222 29,514 233 28,983 229 29,325 Public Safety & Homeland Security Bureau …… 96 14,179 111 14,605 111 13,676 Wireless Telecommunications Bureau …………… 220 11,872 226 12,455 229 12,685 Wireline Competition Bureau …………...…..…… 148 22,914 157 25,674 165 25,829 Office of Administrative Law Judges ….…………. 4 562 4 598 4 604 Office of Commun. Business Opportunities …….. 11 1,340 11 1,060 11 1,091 Office of Engineering & Technology………………. 89 13,856 90 13,574 90 13,694 Office of the General Counsel …………………….. 75 12,255 76 13,002 77 13,164 Office of Inspector General ……………………….. 22 4,550 61 6,607 61 4,872 Office of Legislative Affairs ……………………… 9 1,249 11 1,153 11 1,081 Office of the Managing Director………………….. 206 97,577 219 97,440 220 114,031 Office of Media Relations ………………………… 16 2,178 16 2,265 16 2,292 Office of Strategic Planning & Policy Analysis…. 19 3,299 18 4,196 18 3,582 Office of Workplace Diversity ……………………. 4 513 4 529 4 538 FCC TOTAL 1,775 $312,863 1,918 $341,875 1,924 $335,792 Note: The FY 2009 Congressional Budget and FY 2010 Congressional Requested Budget includes 38 limited term FTEs, which represents USF audit oversight for the Office of Inspector General. SUMMARY OF FY 2008 - FY 2010 FULL-TIME EQUIVALENTS (FTE'S) AND FUNDING FY 08 FY 09 FY 10 - 6 - 08 09 10 08 09 10 08 09 10 08 09 10 08 09 10 08 09 10 08 09 10 Commissioners 233999101010566 322 322323232 Bureaus Consumer & Governmental Affairs 4 4 5 116 105 107 4 3 3 40 72 67 3 5 5 18 16 16 185 205 202 Enforcement 2 1 2 84 89 89 68 59 59 67 124 119 44 26 26 24 15 15 288 313 311 International 15 16 17 43 40 40 58 60 60 4 6 6 5 5 5 3 4 4 128 131 132 Media 2 2 2 26 25 24 105 102 102 73 90 88 4 3 3 11 11 12 222 233 229 Public Safety & Homeland Security 2 2 2 3 5 5 23 24 24 0 4 4 64 74 75 3 2 2 96 111 111 Wireless Telecomm. 36 36 38 17 22 23 121 114 115 2 16 16 3 2 2 40 36 36 220 226 229 Wireline Competition 11 12 19 120 124 124 3 3 3 2 8 8 2 1 1 10 9 9 148 157 165 Subtotal Bureaus 72 73 84 410 410 411 382 365 366 189 320 308 125 116 116 108 93 93 1287 1376 1379 Offices Admin. Law Judges 000000 444 000 000 000 4 4 4 Comm. Business Ops. 0 0 0 5 4 4 0 0 0 5 6 6 0 0 0 1 1 1 11 11 11 Engineering and Tech. 3 3 3 0 0 0 78 77 75 3 7 7 1 1 1 4 3 3 89 90 90 General Counsel 7 9 9 24 25 25 19 16 16 13 17 17 6 4 4 6 5 5 75 76 77 Inspector General 2 8 8 7 37 37 3 3 3 0 1 1 0 0 0 10 11 11 22 61 61 Legislative Affairs 1 2 2 2 2 2 1 1 1 2 2 2 1 0 0 2 4 4 9 11 11 Managing Director 8 9 9 36 33 33 49 46 46 20 47 48 11 9 9 82 75 75 206 219 220 Media Relations 1 0 0 2 2 2 2 2 2 2 3 3 1 1 1 8 8 7 16 16 16 Strategic Planning/ Policy Analysi 444211 422 777 011 333191818 Workplace Diversity 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 4 4 4 4 4 Subtotal Offices 25 35 35 78 104 106 161 151 150 52 90 91 20 16 17 119 114 114 456 510 512 Totals 99 111 122 498 523 527 554 526 526 246 416 405 148 134 134 230 209 209 1775 1918 1924 FY 2008 - FY 2010 Full-Time Equivalent (FTE) Distribution by Goal Public Safety/ Broadband Competition Spectrum Media Homeland Sec Modernize Total Note: The FY 2009 Congressional Budget and FY 2010 Congressional Requested Budget includes 38 limited term FTEs, which represents USF audit oversight for the Office of Inspector General. - 7 - FY 2009 FY 2010 Net Change From Enacted Cong. Request FY 09 to Cong. Request Direct BA $0 $1,000 $1,000 Offsetting Collections $341,875 $334,794 ($7,081) Spending Authority $341,875 $335,794 ($6,081) Full-time Equivalents 1/ 1,918 1,924 6 Explanation of Changes Amount One-time Decreases to FY 2009 Base Request ($29,875) Inflationary Increases to Base: Annualization FY 2009 Pay Raise (4.78%) $1,978 FY 2010 Pay Raise (2.0%) $2,500 Non Salary Increases $1,416 Subtotal $5,894 Programmatic Increases to Base: ITC Upgrades & Consolidations $15,000 Staffing Adjustment $1,000 DTV Outeach $1,000 Public Safety Support Vehicles $900 Subtotal $17,900 Total Change to Offsetting Collections: ($6,081) 1/ The FY 2009 Congressional Budget and FY 2010 Congressional Requested Budget includes 38 limited term FTEs, which represents USF audit oversight for the Office of Inspector General. SUMMARY OF CHANGES ($ in thousands) - 8 - Narrative Explanation of Increases Inflationary Increases to Base $5,894,008 1. Annualization of FY 2009 pay raise. The requested $2.0M provides for the annualization of the projected FY 2009 4.78% pay raise that will become effective in January 2009 per Office of Personnel Management general schedule increase and locality payment for the Washington- Baltimore-Northern Virginia area. 2. FY 2010 pay raise . The requested $2.5M provides funding for an estimated 2.0% pay raise, effective January 2010, and has been developed in accordance with OMB economic assumptions. 3. Non salary increases. The requested $1.4M provides inflationary increases for space rentals (GSA and non-GSA facilities), phones, utilities, printing and reproduction services, contractual services, and supplies. These increases are developed in accordance with OMB guidelines for projected inflationary costs (2.1%). Inflationary increases would provide current services level to recruit staff to continue the Commission’s ability to provide baseline capabilities crucial to carrying out its mission. Programmatic Increases to Base $17,900,000 1. Commission-wide Information Technology Initiatives: $15,000,000 The Commission seeks $15 million for an IT initiative because the FCC lacks integrated and modern IT systems. Much of the Commission’s core infrastructure is 10 - 15 years old and unable to interface with modern external systems and technologies. These funds will allow the Commission to alter its systems to become more transparent and easy to do business with. First, we will be able to bring the full value of information stored at the FCC to the public. For example, citizens will be able to perform keyword searches of comments. This, in turn, will allow the public greater participation in Commission decision-making. Second, the Commission will better use its own information to make decisions by improving internal coordination and information sharing. Finally, these funds will make the FCC a model of technology use in the Government by modernizing both public-facing and back-end systems. To achieve these objectives, the Commission would use these funds as follows: • Converting the Commission to Digital Television Technology ($2.0 Million). At the same time the country is making the switch to digital television, so too must the FCC. Transitioning the FCC to digital television would allow it to upgrade its 10 year old video capabilities. Doing so would improve the content developed and its delivery to the public. The Commission uses video in many ways, including the distribution of Open Meetings and Field Hearings on topics of great interest to the American public (e.g., media consolidation) as well as the distribution of consumer information regarding a range of topics from the DTV transition to consumer protection guidance. • Upgrading the FCC.gov Website and Search Tools ($1.5 Million). The FCC’s website has not been upgraded since 2001. The FCC needs to develop a website that is easier to use, - 9 - improves the ability of all Americans to access information and to enhance the public’s visibility into the FCC’s deliberations and actions. Today, only 200 simultaneous streams are available for the public to access Commission Open Meetings on the web. These upgrades would allow 1,000 users at any one time. In addition, these funds would be used in part to improve the search capabilities on the Commission’s website. When launched more than 10 years ago, the Commission’s search functions were state of the art, today, they are insufficient to keep up with the demands of the general public and the industries that the FCC regulates. • Upgrading the Commission’s Current Telephone System ($2.2 Million). First, this money would be used to improve internal control of telecom assets. With the current antiquated system, we must issue a change order to the telephone company any time we move a phone. Moving to a VOIP network will allow us to move phones throughout the FCC without contacting the telephone company. Second, the move will reduce our long distance charges. The current system requires HQ personnel to make a long distance phone call to our Gettysburg Office. VOIP will route these calls internally and toll free. Third, the move will result in single network maintenance and management. Currently, the Commission maintains two separate networks (lines, switches, and hubs) for both computers and telephones. By migrating to VOIP, all telecom and pc traffic can flow on a single network. This will reduce maintenance costs and improve service delivery and redundancy. Fourth, the move will allow integrated phone and pc functionality. VOIP phones will allow employees to take advantage of new efficiency tools thereby improving coordination and collaboration. i.e. dialing into video conferences, web-based services delivered to the phone, etc. Finally, the move will improve our voicemail capabilities. With the new VOIP system, voicemail can be made accessible via e-mail, web services, etc. • Consolidating and Updating Commission Licensing System ($1.5 Million). This effort will improve licensing transaction processing and reduce the costs of maintaining more than half a dozen independent licensing systems, many of which are outdated. By FY 2010, the overwhelming majority of these systems will be over ten years old. It is time for the Commission to retire this framework and move to a more efficient, cost effective, consolidated approach. • General Infrastructure Upgrades ($6.6 Million). The FCC needs to improve its nationwide connectivity. Currently non HQ facilities operate over low bandwidth (in some cases dial- up) connections which have proven unreliable and incapable of delivering critical field data to HQ. Investments would be made to upgrade these circuits and their associated connecting equipment. Additionally, the FCC plans on virtualizing all of its server capacity in order to better match computing resources to demand. This virtualization will result in energy and space savings, while allowing for more robust and redundant computing. Finally, IT lifecycle management will be addressed. The FCC has extended most of its IT assets' useful life by an average of 30% in order to match its funding level. As technology accelerates, this lifecycle extension has resulted in a large technology gap between the FCC, the public, the industry and federal partners. We are increasingly unable to integrate and coordinate efforts with these partners due to technology limitations. In addition, some of these funds would be put toward the initial project development that would allow the FCC to consolidate its two network operating centers. This consolidation effort would allow more standardized use of technology to ultimately realize cost reductions. In - 10 - addition, we would realize greater efficiency and improved reliability for both the Commission’s general and auction operations. • IT Security Upgrade and Compliance Initiative ($1.2 Million). The FCC needs to integrate its IT security tools and processes to ensure protection of Commission data and respond to Federal Information Security Management Act related findings. Investments in this area will focus on a holistic approach to IT security that will incorporate all field offices, HQ facilities and partner agency activities. 2. Staffing Adjustment: $1,000,000 The Commission has requested $1 million to fulfill additional staffing needs. Over recent years, the Commission has lost a broad range of professional expertise due to retirements and other separations. As a result, the Commission plans to utilize these funds, which would enable us to acquire 7 FTEs, to begin filling some of these essential positions. Our goal is to recruit and retain a highly-skilled and results-oriented workforce such as economists, engineers, as well as legal, policy and professional staff. With the right mix of technical expertise, professional experience and leadership capabilities the Commission will be able to better ensure more fact-based and transparent decision-making. 3. DTV Outreach: $1,000,000 The Commission seeks $1 million in funding for our continued DTV efforts. Even after the transition has occurred, we anticipate a long-term ongoing need for the DTV call center, consumer education, field personnel travel, media advertising, and a demand by broadcasters for license modifications and authorizations. Without this funding, the Commission may be unable to perform the engineering and licensing work required to enable broadcasters to adjust their signals to provide free over-the-air television they have been serving for many years. These modifications to broadcaster licenses will result in changes in coverage, and will necessitate ongoing consumer education and outreach efforts. Now that Congress has delayed the transition date for full-power stations to mid-June, the FCC can expect questions from viewers of full-power stations to continue well after that transition date on practical issues such as antenna reception. In addition, low power/Class A and translator stations will transition after full-power stations. Although a final date has not been set for these transitions, we expect a need to educate viewers about this second transition. 4. Public Safety Support Vehicles: $900,000 Funding of $900 thousand would replace ten Mobile Digital Direction Finding (MDDF) vehicles and associated radio receivers and direction-finding equipment. The Commission uses these vehicles to support public safety entities to investigate and resolve harmful interference to public safety communications systems. For example, the Commission has used its MDDF vehicles to resolve harmful interference to police, fire department, and emergency medical response communications systems. In response to Hurricane Katrina, for example, the Commission used its MDDF vehicles to resolve interference affecting the communications systems of disaster relief personnel. The Commission also uses these vehicles to provide assistance to Public Safety Answering Points (PSAPs) that experience interference to wireless - 11 - 911/E911 calls, and to various U.S. Government agencies, such as the Department of Homeland Security’s Border Patrol and the Department of Transportation’s Federal Aviation Administration (e.g., air traffic control systems). - 12 - FCC PERFORMANCE PLAN OVERVIEW: FCC STRATEGIC GOALS - 2009 THROUGH 2014 The FCC, in accordance with its statutory authority and in support of its mission, has established six strategic goals. They are: BROADBAND All Americans should have affordable access to robust and reliable broadband products and services. Regulatory policies must promote technological neutrality, competition, investment, and innovation to ensure that broadband service providers have sufficient incentive to develop and offer such products and services. COMPETITION Competition in the provision of communications services, both domestically and overseas, supports the Nation’s economy. The competitive framework for communications services should foster innovation and offer consumers reliable, meaningful choice in affordable services. SPECTRUM Efficient and effective use of non-federal spectrum domestically and internationally promotes the growth and rapid deployment of innovative and efficient communications technologies and services. MEDIA The Nation’s media regulations must promote competition and diversity and facilitate the transition to digital modes of delivery. PUBLIC SAFETY AND HOMELAND SECURITY Communications during emergencies and crises must be available for public safety, health, defense, and emergency personnel, as well as all consumers in need. The Nation’s critical communications infrastructure must be reliable, interoperable, redundant, and rapidly restorable. MODERNIZE THE FCC The FCC shall strive to be a highly productive, adaptive, and innovative organization that maximizes the benefit to stakeholders, staff, and management from effective systems, processes, resources, and organizational culture. - 13 - Budget Request by Strategic Goal $335,794,000 Media $39,718,479 12% Public Safety $34,343,556 10% Modernize $53,048,822 16% Broadband $16,825,927 5% Competition $99,930,001 30% Spectrum $91,927,215 27% - 14 - WHAT THE FCC COMMITS TO ACCOMPLISH IN FY 2010 In carrying out its six strategic goals, the FCC has identified the following outcomes it will strive to accomplish in FY 2010. Each outcome is stated as a performance goal and each of the 20 outcome-focused performance goals has associated performance targets. When reviewing the information on the following pages, the reader should note that the FCC, through its regulatory activities, influences numerous economic and social outcomes. However, since consumer choice, technological innovation, economic conditions, and international negotiations can all have greater effect on outcomes than FCC’s regulatory activities, the FCC’s approach to connecting its strategic goals to its performance measures includes only those factors within the FCC’s control. BROADBAND Performance Commitments and Metrics Outcome-oriented Performance Goal 1: Broaden the deployment of broadband technologies. Targets with Subordinate Measures: (1) Support and facilitate the development and deployment of broadband services across multiple platforms. • Expeditiously issue licenses to auction winners, promoting the expanded deployment of broadband services. • Provide the support required under American Recovery and Reinvestment Act of 2009 in the development and execution of the Broadband Technology Opportunities Program, with the goal of providing improved access to wireline and wireless broadband service in unserved and underserved areas of the country • Prepare a national broadband plan, as required under the American Recovery and Reinvestment Act of 2009, to seek to ensure that all people of the United States have access to broadband capability, through wireline and/or wireless technologies, and to establish benchmarks for meeting that goal. (2) Support and facilitate the deployment of IP-enabled services such as VoIP to increase consumer demand for broadband technologies. • Initiate or adopt items that facilitate the deployment of IP-enabled services as another means of increasing access and competition in broadband services. Ensure that IP-enabled services and broadband platforms are treated in a way that encourages deployment of broadband technologies. (3) Work in partnership with state, local, and tribal governments, consumer groups and industry to promote broadband availability to all Americans, including consumers in rural and high cost areas and individuals with disabilities. • In coordination with government, consumer and industry groups, conduct outreach activities to educate the public concerning the Commission’s broadband initiatives, including those promoting universal service. • In coordination with government, consumer and industry groups, solicit input on how the Commission can promote broadband access in rural areas. • Issue a report on how agencies can work together to promote broadband access in rural areas. (4) Track and monitor the number of consumers that have adopted various broadband technologies. • At least annually, publish data on broadband deployment. (5) Measure and report on the number and category of consumer inquiries and complaints received regarding broadband availability and deployment. • Publish quarterly data on consumer inquiries and complaints. - 15 - Outcome-oriented Performance Goal 2: Define broadband to include any platform capable of transmitting high-bandwidth intensive services, applications, and content. Target with a Subordinate Measure: (1) Continue to evaluate and refine, as necessary, what constitutes broadband to ensure that it encompasses future, next-generation offerings that may not be in use today. • Consult with industry and technical experts and revise policies as necessary so that Commission decisions and definitions of broadband speeds, services and applications are fully informed and compatible with current and future broadband technology. Outcome-oriented Performance Goal 3: Ensure harmonized regulatory treatment of competing broadband services. Targets with Subordinate Measures: (1) Support and encourage policies and regulations to ensure harmonized regulatory treatment among broadband technologies, platforms and service providers. • Review and revise, as necessary, the Commission’s licensing and technical rules and establish policies that promote similar regulatory treatment for competitive services regardless of platform or provider. • Participate in meetings with industry, policy makers, regulators, or international organizations to examine policy and regulatory options for promoting broadband services. (2) Support and address regulatory requirements that affect broadband service providers, including universal service, 911 and E911, the Communications Assistance for Law Enforcement Act (CALEA), and consumer protection. • Review and revise, as necessary, the Commission’s rules and policies to ensure that broadband service providers comply with regulatory requirements benefiting public safety and law enforcement entities as well as consumers. Outcome-oriented Performance Goal 4: Encourage and facilitate an environment that stimulates investment and innovation in broadband technologies and services. Targets with Subordinate Measures: (1) Employ appropriate strategies to encourage new entrants and providers of nascent technologies to participate in broadband markets. • Initiate or adopt rulemaking actions that provide opportunities for innovations and new options in broadband services. (2) Vigorously enforce and defend against legal challenges to policies and regulations that promote the deployment and adoption of all broadband technologies. • Promote the availability of broadband to all Americans by addressing 100% of consumer inquiries and complaints received regarding broadband availability, and taking rulemaking action or enforcement action in cases of non-compliance. (3) Examine how government can encourage and facilitate broadband deployment in rural areas. • Issue a report on how agencies can work together to promote broadband access in rural areas. (4) Maintain efficient licensing and facilities siting processes to encourage and facilitate rapid deployment of broadband infrastructure. • Process 90% of routine license applications for broadband services within 90 days of receipt. • Resolve, through rulemaking, addressing petitions for reconsideration, environmental analyses, or other means, communications tower and antenna siting issues. (5) In accordance with the 2008 Broadband Data Improvement Act, measure, report and analyze data pertaining to broadband deployment including data from developing in foreign markets. • Identify markets in other countries appropriate for comparative analysis. • Establish relationships abroad to facilitation data access and use. - 16 - Performance Indicators Broadband currently refers to services and facilities with a transmission speed greater than 200 kilobits per second (kbps). High-speed lines deliver services at speeds exceeding 200 kbps in at least one direction, while advanced services lines deliver services at speeds exceeding 200 kbps in both directions. (Year shown is calendar year unless otherwise noted.) otherwise Number of High Speed and Advanced Lines 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 T h ous a nds 2001 2002 2003 2004 2005 2006 2007 High-Speed Advanced Services 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 Th o u s a n d s 2001 2002 2003 2004 2005 2006 2007 High Speed Lines Across Various Platforms High-Speed ADSL SDSL & Traditional Wireline Cable M odem Service Fiber Satellite & Other Wireless As of December 2007, 1 subscribers to high-speed services were present in more than 99% of the zip codes in the U.S. 2 There were 121.2 million high-speed lines in service, 3 a 46% increase compared to 2006. More than 73.9 million of these were assigned to residential subscribers. 4 ADSL high-speed lines increased during 2007 by 16%, to 29.5 million lines, while high-speed cable modem service lines increased by 14% to 36.5 million lines. 5 (Year shown is calendar year unless noted.) 1 Data on advanced services for Internet access is collected every six months; the latest available data released from the FCC is from December 2007. The report on High Speed Services for Internet Access: Status as of December 31, 2007, released January 16, 2009, is available at http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-287962A1.pdf 2 Ibid., Chart 12, page 21. 3 Ibid., Table 1, page 6. 4 Ibid., Table 3, page 8. 5 Ibid., Table 1, page 6. - 17 - 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 Th o u s a n d s 2002 2003 2004 2005 2006 2007 Advanced Lines Across Multiple Platforms Advanced Services ADSL Cable Modem Service SDSL & Traditional Wireline Fiber Satellite and Other Wireless services lines increased by 14% to 36.2 million lines. 6 (Year shown is calendar year unless otherwise oted.) eans and Strategies for Accomplishing Performance There were 80.2 million advanced lines in service as of December 31, 2007, a 35% increase compared to 2006. ADSL advanced services lines increased during 2007 by 19% to 25.2 million lines, while cable modem advanced n M BROADBAND Processes Skills Technology ƒ Rulemaking ƒ Enforce the Communication Act an s ƒ Understanding of relevant law. ƒ Ability to analyze co d the Commissi s with global ƒ Technology analysis mp f varied ir respective markets. SPlus) S) ent Filing nt System (CCMS) pment and Data Access Tools on’s broadband markets. ƒ Forecasting likely scena convergence o rules. ƒ Notice of Apparent Liability/Forfeitures ƒ Industry analysis ƒ Data collection ƒ Negotiation regulators etitive Tracking System (CLA ƒ Electronic Document rios for Management System (EDOC ƒ Electronic Comm technologies. ƒ Assessing technical feasibility System (ECFS) ƒ Consumer Complaints of emerging technologies. ƒ Understanding of current technologies and the ƒ ƒ Commission Lifecycle Agenda Manageme Fee Filer ƒ Desktop/Network Document Develo 6 Ibid., Table 2, page 7. - 18 - COMPETITION Performance Commitments and Metrics Outcome-oriented Performance Goal 5: Promote access to telecommunications services for all Americans. Targets with Subordinate Measures: (1) Adopt, enforce and defend against legal challenge policies and rules that enhance access to communications services for persons with disabilities. a. Ensure continued viability of telecommunications relay services (TRS) for persons with hearing and speech disabilities by taking measures to maintain the integrity of the Interstate TRS Fund and payments to providers. • Increase access to communications services for persons with disabilities by reviewing 100% of the allegations and complaints referred to the Enforcement Bureau and taking enforcement action where appropriate in cases of non-compliance within 15 months. • Increase access to communications services for persons with disabilities by reviewing 100% of the informal complaints and inquiries received regarding access to telecommunications by people with disabilities. • Increase access to communications services for persons with disabilities by reviewing 100% of the allegations or complaints of misuse of services reimbursed through the TRS Fund and taking enforcement action where appropriate in cases of non-compliance within 15 months.. (2) Promote and advance universal service by increasing the number of USF enforcement actions. a. Promote and advance universal service by reviewing 100% of referrals from the Commission’s Office of Inspector General and take enforcement action where appropriate in cases of non- compliance within 15 months. • Report at least annually on USF enforcement actions. Outcome-oriented Performance Goal 6: Ensure that American consumers can choose among multiple reliable and affordable communications services. Targets with Subordinate Measures: (1) Promote competitive choices through compliance with existing rules for wireless, satellite, wireline voice and data service providers, for domestic and international services and for multichannel video programming. • Maximize compliance with the Commission’s rules governing the North American Number Plan Administration (NANPA) and Local Number Portability (LNP) Administration by reviewing 100% of allegations and complaints referred to the Enforcement Bureau, and taking enforcement action where appropriate within 15 months. • Process earth station and space station applications within FCC speed of disposal commitments (2) Promote competitive choices by adopting policies that lower relative prices for domestic and international wireline and wireless services. • Develop Commission items that promulgate policies designed to increase consumer’s competitive choices for broadband, telephone, and multichannel video programming services, including through open wireline and wireless networks where appropriate. (3) Evaluate and report on the competitive environment for communications services. • Develop and publish reports, by deadlines established in legislation or Commission policy, that provide information concerning competition in the telecommunications, cable, commercial wireless, and satellite industries. Outcome-oriented Performance Goal 7: Promote pro-competitive and universal access policies worldwide. Targets with Subordinate Measures: (1) Actively participate in bilateral and multilateral global discussions and debate on issues in coordination with other U.S. governmental agencies related to competition and universal access, including access for people with disabilities. - 19 - • Participate in meetings and conferences with foreign regulators to foster competition in foreign markets and promote universal service policies. • Meet with NTIA and the Department of State as necessary to coordinate U.S. positions related to competition and universal access, including access for people with disabilities. (2) Work with other U.S. government agencies to participate in international studies that track the status of global communications. • Provide input, edits and comments within established deadlines for policy papers, best practices guidelines, studies and statistical reports. Outcome-oriented Performance Goal 8: Work to inform American consumers about their rights and responsibilities in the competitive communications marketplace. Targets with Subordinate Measures: (1) Engage consumers through outreach and education initiatives to facilitate informed choice in the competitive telecommunications marketplace. • Continue to promote media coverage, consumer advocacy group, and business community awareness of citations and forfeitures associated with junk faxes, Do Not Call, and other TCPA violations to increase business and consumer awareness of the penalties for violating TCPA requirements. • Respond to 100% of consumer complaints concerning junk fax and Do Not Call violations within 20 days of receipt by informing the consumer that sufficient information has been provided to justify an enforcement referral or that the complaint cannot be referred for enforcement (and the reasons why). • Respond to 100% of non-TCPA consumer complaints and inquires within 30 days. • Continue to promote media coverage, consumer advocacy group, and business community awareness of FCC’s accessibility rules and forfeitures associated with violations of these rules to increase business and consumer awareness of the rights of consumers and need to ensure that persons with disabilities have access to communications products and services, and video programming. (2) Evaluate and report on consumer complaints regarding communications services and improve customer experience with the Commission's call centers and website. • Make publicly available, within 45 days of the end of each quarter, information about the number and type of consumer complaints filed with the Commission. • For consumer complaints involving potential violations of the junk fax and Do Not Call rules, evaluate the complaint information, refer 100% of eligible consumer complaints to the Enforcement Bureau, and inform consumers about the status of their complaints within 20 days of the receipt of the complaint. Outcome-oriented Performance Goal 9: Enforce the Commission’s rules for the benefit of consumers. Targets with Subordinate Measures: (1) Enforce and defend against legal challenges to the Commission's policies that promote the competitive provisions of the Communications Act of 1934, as amended, and the Commission’s rules. • Ensure that consumers realize the benefits of competition by resolving formal complaints within one year and all other investigations and complaints within 15 months. • Promote competition in the communications industry by addressing 100% of all complaints filed with the Commission alleging violations of the competitive provisions of the Act and the Commission’s rules. (2) Ensure, including litigation where necessary, that consumers are protected from anticompetitive practices. • Maximize compliance with the Commission’s Customer Proprietary Network Information (CPNI) rules by reviewing 100% of annual CPNI Compliance Filings and taking appropriate enforcement action against 100% of those carriers’ filings identified as non-compliant with the - 20 - Communications Act or the Commission’s rules. Resolve all such investigations within 15 months. • Deter illegal “junk fax” business practices by rigorous enforcement of the junk fax provisions of the Telephone Consumer Protection Act of 1991 (TCPA) by taking appropriate enforcement action within 120 days on 100% of complaints that contains all information necessary for enforcement and are otherwise enforceable. • Deter business practices that are in violation of the Telephone Consumer Protection Act through rigorous enforcement of the TCPA rules addressing do-not-call telephone solicitation requirements and restrictions on the use of and pre-recorded advertising messages, as well as provisions governing telemarketing and the use of calling equipment, improve consumer outreach and quick responses to consumer complaints. • Analyze complaint data to identify, take enforcement action against, and minimize the number of repeat offenders of the TCPA rules. • Deter violations of the Commission’s regulations by investigating and resolving at least 90% of formal complaints within one year and 90% of all other investigations and complaints within 15 months. (3) Share information about the Commission's enforcement policies and practices with foreign regulatory agencies and encourage cooperation, when appropriate. • Provide information concerning policies and practices to multiple foreign regulatory agencies. Performance Indicators The percentage of U.S. households living in zip codes served by three or more wireline local exchange carriers has climbed from 67% in 2000 to 92% in 2007. Similarly, the percentage of the U.S. population living in areas served by three or more wireless carriers has climbed from 91% in 2000 to 99% in 2007. (Year shown is calendar year unless otherwise noted.) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% P ercen t a g e 2000 2001 2002 2003 2004 2005 2006 2007 Percentage of Population with Three or More Providers % of Households in Zip Codes with 3 or More CLECs % of U.S. Population in a County with 3 or More Wireless Carriers As of June 2006, 87% of the 110.2 million total U.S. television households subscribed to a multichannel video programming distribution service; 59.2% of all TV households were cable subscribers; 25.4% were direct broadcast satellite subscribers; and 2.3% subscribed to other MVPD services. Non-cable MVPD subscribers grew from 28.8 million households in June 2005 to 30.5 million households in June 2006, an increase of 5.9%. (Year shown is calendar year unless otherwise noted.) - 21 - MVPD Subscribers as a Percentage of TV Households 67.0% 65.2% 61.9% 61.0% 59.7% 59.2% 15.7% 17.3% 19.1% 21.0% 23.8% 25.4% 2.8% 2.5% 2.3%2.7% 3.2% 3.2% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2001 2002 2003 2004 2005 June 06 Cable Subscribers DBS Subscribers Other The consumer price for telephone services has remained virtually the same over the last decade compared to the price of other goods and services. The chart below uses data obtained from the Bureau of Labor Statistics to compare the Consumer Price Index (CPI) for Telephone Services with the CPI for all goods and services, using July 1998 price levels as the base (equal to 100). The Telephone Services included in this index include Local Telephone Service, Long Distance Charges, Interstate Toll Service, Intrastate Toll Service, and Wireless Telephone Services. In contrast to a 28.80% increase in the CPI for all goods and services, measured from July 1998 to December 2008, the Telephone service price index has increased a mere 0.19%. Telephone Services and the Consumer Price Index All Goods and Services Telephone Services 90.00 95.00 100.00 105.00 110.00 115.00 120.00 125.00 130.00 135.00 140.00 Ju l- 9 8 Ja n - 9 9 Ju l - 9 9 J a n- 0 0 J u l- 0 0 Ja n -0 1 Ju l - 0 1 Ja n - 0 2 Ju l- 0 2 Ja n - 0 3 Ju l - 0 3 J a n- 0 4 J u l- 0 4 Ja n -0 5 Ju l - 0 5 Ja n - 0 6 Ju l -0 6 Ja n - 0 7 Ju l - 0 7 J a n- 0 8 J u l- 0 8 C P I ( D ec . 19 97 = 10 0) 28.80% 0.19% - 22 - However, as shown in the chart below, since the period immediately preceding enactment of the Telecommunications Act of 1996, prices for cable services have risen by 122%. 7 (Year shown is calendar year.) Cable Price and the CPI, 1995-2008 125% The average price of wireless telephone calls has fallen since the beginning of the decade. As illustrated by the accompanying chart, the average price per wireless minutes of use per month for mobile telephone service, including both individual and business users, has fallen since 2000, down to six cents per minute in 2007. (Year shown is calendar year.) 7 Report on Cable Industry Prices (DA 09-53), released January 16, 2009. Expanded Basic Price 2008 CPI - All Items $49.65 100% 75% 50% CPI - All Items 25% 1995 $22.35 0% 1995 1996 1997 1998 1999 2006 2007 2000 2001 2002 2003 2004 2005 2008 Year AVERAGE PRICE PER WIRELESS MINUTES OF USE PER MONTH 2000 TO 2007 Minutes of Use per M onth Price per M inute UP 202% 25 5 M inutes in 20 00 76 9 M inutes in 20 07 67% DOWN 6¢ in 2 007 18¢ in 2000 - 23 - The average international calling rate for U.S. consumers fell from 51¢ per minute in 1999 to 10¢ per minute in 2006. (Year shown is calendar year.) $0.51 $0.43 $0.33 $0.27 $0.20 $0.14 $0.11 $0.10 1999 2000 2001 2002 2003 2004 2005 2006 Price Per Minute for An International Call - 24 - The Commission took 288 actions involving monetary forfeitures or payments negotiated through consent decrees for violations of FCC rules. These included issuing 247 Notices of Apparent Liability (NAL) in the amount of $47,840,525.40 and negotiating 41 pre-NAL consent decrees in the amount of $28,063,925.00. The chart below compares forfeitures assessed and payments negotiated for the past six years. Monetary Forfeitures Assessed and Payments Negotiated through Consent Decrees, Calendar Years 2003 through 2008 Dollars in millions $0 $10 $20 $30 $40 $50 $60 $70 $80 2003 2004 2005 2006 2007 2008 Year - 25 - On May 1, 2008, the Commission released an order adopting an interim cap on the amount of high-cost universal service support disbursed to competitive eligible telecommunications carriers (CETCs). This action is a step toward reining in the explosive growth in high-cost universal service support. As the accompanying chart shows, CETCs received nearly $1.2 billion in high-cost support in 2007, up from less than $650 million in 2005. $- $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 2005* 2006* 2007* Competitive Eligible Telecommunication Carrier (CETC) Disbursements from the Universal Service Fund ($ in Thousands) Low Income High Cost *Note - These are calendar years. Data is from USAC's Annual Report. 32 38 24 91 412 491 0 100 200 300 400 500 2003 2004 2005 2006 2007 2008 Citations Issued to Junk Fax Violators 2003 - 2008 In 2008, the Commission issued 491 citations, and 51 Notices of Apparent Liability totaling $8,355,000, and ten forfeiture orders totaling $4,050,000, against violators of the Junk Fax Protection Act. This represents a 19% increase over 2007 and a more than five-fold increase from the number of citations issued just two years ago. (Year shown is fiscal year.) - 26 - Means and Strategies for Accomplishing Performance COMPETITION Processes Skills Technology ƒ Rulemaking ƒ Enforce the Communications Act and the Commission’s rules. ƒ Notice of Apparent Liability/Forfeitures ƒ Industry and consumer analysis ƒ Consumer protection ƒ Interactions with state and international regulators ƒ Understanding of various communications marketplaces. ƒ Ability to analyze economic impact of industry behavior on consumers. ƒ Consumer and public education and interaction skills. ƒ Auditing, investigating, enforcing. ƒ Forecasting changing needs and expectations toward underserved groups. ƒ Consumer Complaints Management System (CCMS) ƒ Automated Reporting Management Information Systems (ARMIS and EAFS) ƒ Electronic Tariff Filing System (ETFS) ƒ Commission Lifecycle Agenda Tracking System (CLASPlus) ƒ Electronic Document Management System (EDOCS) ƒ Electronic Comment Filing System (ECFS) ƒ Fee Filer ƒ Desktop/Network Document Development and Data Access Tools - 27 - SPECTRUM Performance Commitments and Metrics Outcome-oriented Performance Goal 10: Ensure that the Nation’s spectrum is used efficiently and effectively. Targets with Subordinate Measures: (1) Facilitate the deployment of new or existing services and devices that use spectrum efficiently and effectively. • Review and revise, as necessary, the Commission’s licensing and technical rules and establish policies that promote the provision of new or improved communication services. • Analyze space station licensees’ compliance with system, implementation milestones and take action, where necessary, to make unused spectrum available to new applications. (2) Pursue spectrum allocation and license assignment policies to achieve the effective and efficient use of spectrum. • Conduct auctions of licenses for electromagnetic spectrum as directed through statutory mandate or Commission decision. • Efficiently process applications for auctions participation as well as applications from winning bidders. • Complete transfer of all eligible auctions revenues to the U.S. Treasury within 30 days of license grant. (3) Conduct effective and timely spectrum licensing activities. • Process 95% of routine spectrum license applications within 90 days of receipt. Outcome-oriented Performance Goal 11: Advocate U.S. spectrum interests in the international arena. Targets with Subordinate Measures: (1) Secure international spectrum allocations that allow for new services and protect incumbent services from interference. • Develop and coordinate draft proposals with other federal government agencies in preparation for the next World Radio Conference in 2011. • Prepare materials and participate in international meetings to secure spectrum and satellite positions as well as minimize interference issues between services through advocacy of U.S. positions. (2) Secure and enforce bi-lateral spectrum treaties and agreements working with appropriate U.S. and international government agencies. • Prepare detailed technical analyses and effectively represent the U.S. in bi-lateral negotiations and coordination activities. • Perform all technical analysis as necessary to ensure compliance with all applicable provisions of bilateral and International Telecommunication Union (ITU) agreements and treaties. Outcome-oriented Performance Goal 12: Enforce the Commission’s spectrum regulations and policies. Targets with Subordinate Measures: o Enforce the Commission’s spectrum regulations and policies to provide certainty to spectrum users that they will not be subject to harmful interference by the use of devices that do not comply with the Commission’s rules. • Respond to 95% of non-emergency interference complaints within one month. o Enforce the Commission’s licensing regulations, including limitations on power outputs, antenna and tower height, and build-out requirements, to ensure that licensees are using spectrum efficiently and effectively. • Continue an aggressive program of inspections and investigations conducted by agents in the field to help maximize compliance with the Commission’s licensing requirements. - 28 - Performance Indicators This chart displays subscriber growth in the SDARS from the second quarter of 2003 to the second quarter of 2008. Since June 2007, the number of SDARS subscribers has increased by 21%, from 15.39 million subscribers to 18.57 million subscribers. 8 6 4 2 0 0.11 8.92 7.14 4.68 1.81 0.48 9.65 8.25 6.90 4.42 2.10 0.69 Satellite Radio Subscribers (in millions) 20 18 16 14 12 10 2nd Quarter 2003 2nd Quarter 2004 2nd Quarter 2007 2nd Quarter 20062nd Quarter 2005 2nd Quarter 2008 XM Sirius In the Fall of 2006 and the Spring of 2008, the FCC received record net winning bids of $13.7 billion in the AWS-1 auction and $19.0 billion in the 700 MHz band auction. The net winning bids in these two auctions alone accounts for 53% of all net winning bids for all auctions ever conducted by the FCC dating back to Auction 1 in the summer of 1994. Total Net Winning Bids Collected and Deposited into Treasury in Auctions: AWS-1 (Auction 66) and 700 MHz Band (Auction 73) AWS-1 - Fall '06 $13.7 Billion 26% 700 MHz Spring '08 $19 Billion 37% Net Winning Bids for All Other Auctions Since 1994 $19.2 Billion 37% - 29 - Means and Strategies for Accomplishing Performance SPECTRUM Processes Skills Technology ƒ Auctions ƒ Rulemaking ƒ Enforce the Communications Act and the Commission’s rules. ƒ Notice of Apparent Liability/Forfeitures ƒ Industry analysis ƒ Data collection ƒ Licensing ƒ Engineering ƒ Inter-governmental and international negotiations ƒ Ability to plan and conduct fair auctions for the limited spectrum resource. ƒ Understanding of both economic and technical aspects of the telecommunications industry. ƒ Perspective and innovative thinking in order to identify ways to encourage the best use of spectrum while maintaining appropriate protections for public safety and national defense. ƒ Auditing, investigating, enforcing. ƒ Auctions system – ISAS ƒ Universal Licensing System ƒ International Bureau Filing System (IBFS) ƒ Experimental Licensing Filing System ƒ Cable Operations and Licensing System (COALS) ƒ Antenna Structure Registration System ƒ Columbia Engineering Laboratory ƒ Enforcement equipment ƒ Equipment Authorization Filing System ƒ OET Frequency Assignment Coordination System (OFACS) ƒ Consolidated Database System (CDBS) ƒ Tower Construction Notification System ƒ Commission Lifecycle Agenda Tracking System (CLASPlus) ƒ Electronic Document Management System (EDOCS) ƒ Electronic Comment Filing System (ECFS) ƒ Consumer Complaints Management System (CCMS) ƒ Fee Filer ƒ Desktop/Network Document Development and Data Access Tools - 30 - MEDIA Performance Commitments and Metrics Outcome-oriented Performance Goal 13: Develop media rules and policies that achieve statutory policy objectives in light of significant changes to traditional media services. Target with a Subordinate Measure: (1) Support the development of and defend against legal challenge to media rules and policies that comply with judicial directives and statutory requirements. a. Develop Commission rulemaking items to promulgate policies for the effective provision of broadcast television and radio as well as cable and satellite television. b. Promote competition, diversity and localism in all Commission rulemaking items concerning media ownership. (2) Facilitate the transition to digital television and further the transition to digital radio. a. Adopt policy and regulations to improve the operations of digital television and digital radio. b. Continue to negotiate and implement agreements with Canada and Mexico for the deployment of digital services in border regions. Outcome-oriented Performance Goal 14: Enforce compliance with media rules. Targets with Subordinate Measures: (1) Timely resolve and defend against legal challenge adjudicatory proceedings involving cable television, broadcast television and radio, and satellite services. • Deter violations of media-related rules by reviewing 90% of all new complaints within 15 months and taking enforcement action in cases of non-compliance where appropriate. (2) Ensure that broadcasters and cable operators comply with requirements of the Children’s Television Act and the Commission’s rules regarding children’s educational television. o Deter violations of requirements concerning core programming and commercial time limitations by investigating and resolving 90% of complaints alleging violations within 15 months. (3) Participate in international organizations such as ITU, CITEL, APEC and OECD and maintain a dialogue with policy makers and regulators, to establish pro-competitive regulatory frameworks for the advancement and deployment of new media technologies. • Participate in meetings held by these organizations, and in meetings with policy makers and regulators, representing the U.S. position in negotiations concerning technical standards and pro-competitive policies. • Engage in discussions with Mexico and Canada as required concerning cross-border issues. • Perform all necessary technical analysis and international negotiations to ensure that all DTV stations are properly coordinated with Canada and Mexico in the border zones to facilitate the maximization of DTV service to the U.S. consumer. - 31 - Performance Indicators 0 200 400 600 800 1,000 1,200 1,400 1,600 S t a t i o n s Li cen s e d 2003 2004 2005 2006 2007 2008 Digitial Terrestrial Radio Implementation of AM and FM in-band, on- channel (IBOC) hybrid radio grew steadily during FY 2008, rising to a total of 1,570 stations operating with digital radio authorizations. (All years end on June 30 th .) Means and Strategies for Accomplishing Performance MEDIA Processes Skills Technology ƒ Rulemaking ƒ Enforce the Communications Act and the Commission’s rules. ƒ Notice of Apparent Liability/Forfeitures ƒ Industry monitoring and analysis ƒ Data collection and analysis ƒ Licensing ƒ Education ƒ Engineering, economic, and legal skills necessary to adopt rules and policies regarding electronic media services. ƒ Auditing, investigating, enforcing. ƒ Understanding of economic and legal impacts of converging media technologies. ƒ Columbia Engineering Laboratory ƒ Enforcement equipment ƒ Engineering utilities applications ƒ Consolidated Database System (CDBS) ƒ International Bureau Filing System (IBFS) ƒ Cable Operations and Licensing System (COALS) ƒ Commission Lifecycle Agenda Tracking System (CLASPlus) ƒ Electronic Document Management System (EDOCS) ƒ Electronic Comment Filing System (ECFS) ƒ Consumer Complaints Management System (CCMS) ƒ Fee Filer ƒ Desktop Document Development and Data Access Tools - 32 - PUBLIC SAFETY AND HOMELAND SECURITY Performance Commitments and Metrics Outcome-oriented Performance Goal 15: Promote the reliability, security, and survivability of the communications infrastructure. Targets with Subordinate Measures: (1) Ensure that communications are available during emergencies and crises by responding to 100% of complaints of interference to public safety communications within one day and resolving 90% within 30 days. • Report quarterly on actions to resolve public safety interference. (2) Ensure that communications are available during emergencies and crises by conducting cable signal leakage inspections to minimize harmful interference to aviation and public safety frequencies. • Report quarterly on the number of cable signal leakage inspections (3) Enhance communications and media network reliability, including emergency preparedness and disaster management practices. • Ensure that communications are available during emergencies and crises by pursuing network outage reporting enforcement actions. • Participate in meetings and conferences with international organizations to promote protection of global communications infrastructure. (4) Facilitate participation in the Wireless Priority Service (WPS) Program. • Work closely with the National Communications System to increase participation in the WPS program by federal, state, local, and tribal governments as well as first responder organizations. (5) Facilitate participation in the Telecommunications Service Priority (TSP) Program. • Work closely with the National Communications System to increase participation in the TSP program by federal, state, local, and tribal governments as well as 911 call centers and first responder organizations. (6) Improve and provide guidance as necessary to implement the Commission’s COOP and emergency preparedness plans. • Review and update COOP and emergency preparedness procedures to ensure accuracy, improve effectiveness, and create a better state of readiness. • Actively participate in national level COOP planning sessions and exercises. (7) Facilitate the continued reliability and survivability of the global satellite infrastructure. • Participate in international meetings and activities affecting satellite policies. Outcome-oriented Performance Goal 16: Facilitate deployment of public safety technology. Targets with Subordinate Measures: (1) Promote construction of a nationwide, interoperable broadband public safety network. • Take appropriate actions to effectuate the construction and operation of a common, interoperable broadband infrastructure for America’s first responders. (2) Take appropriate enforcement action for non-compliance with 911 and E911 requirements, including defending the Commission’s VoIP and 911 and E911 rules in litigation. • Maximize compliance with the Commission's rules governing the nationwide availability of E911 solutions to ensure that consumers have access to advanced public safety services in an emergency by reviewing carrier compliance reports and taking enforcement action where appropriate. • Promote compliance with the Commission’s rules by pursuing enforcement actions concerning the Commission’s 911 and E911 rules and resolving 100% of such actions within 15 months. (3) Increase deployment of E-911 by telecommunications providers, including interconnected VoIP providers. • Take actions to resolve E-911 location accuracy issues and potentially extend 911 obligations to multi-line telephone systems. - 33 - (4) Improve the effectiveness of an Emergency Alert System (EAS). • Promote actions to expand EAS to users of additional communications technologies and media. • Meet at least quarterly with FEMA and other relevant agencies regarding EAS operational issues and potential improvements. Outcome-oriented Performance Goal 17: Establish and maintain a clearinghouse of information for the public safety community. Targets: (1) Increase awareness of the Commission’s public safety activities. • Convene periodic public summits on topics of critical importance, providing outreach to first responders and the public safety community in general. (2) Gather and disseminate public safety communications information. • Maintain a comprehensive internet clearinghouse for the collection, evaluation and dissemination of public safety information, retrievable by target group and subject area. Performance Indicators WPS is a Federal program that authorizes cellular communications service providers to prioritize calls over wireless networks. Participation in the WPS program is voluntary. The FCC sets the rules and policies for the WPS program; the National Communications System, a part of the U.S. Department of Homeland Security, manages the WPS program. In FY 2008, the Commission began an outreach program to increase participation in WPS. From August 1, 2007 to July 31, 2008, WPS subscribership increased from 46,142 to 80,803, an increase of 75%. The WPS program facilitates the deployment of public safety technology and increases the chances that critical users, such as first responders, will be able to use cell phone services in an emergency. (All years end on July 31 st .) 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 N u m b er o f S u b cri b ers 2005 2006 2007 2008 Wireless Priority Service Subscribers Active and Pre-Approved Subscribers - 34 - The Commission established the TSP program to support priority restoration of communications services that support national security and emergency preparedness (NS/EP) missions during disasters, including terrorist attacks. The National Communications System (NCS) oversees day-to-day operation of the TSP program. Any Federal, state, or local government entity that relies on telecommunications services to accomplish its NS/EP mission can qualify for TSP. Although all 911 call centers would qualify for the TSP program, only a small percentage of 911 call centers participate. In FY 2004, the Commission began an outreach program to inform 911 administrators of the TSP program and to expedite their enrollment. At the beginning of August 2007, a total of 12,905 911 call center circuits were enrolled in the TSP program. At the end of July 2008, a total of 13,384 911 call center circuits were covered by the TSP program. This amounted to a 4% increase in 911 call center circuits enrolled in TSP. (All years end on July 31 st .) 0 10000 20000 30000 40000 50000 60000 Num b er of L i nes 2004 2005 2006 2007 2008 Telecommunications Service Priority Participation Hospitals 911 Call Centers State & Local Governments Federal Government At the beginning of August 2007, state and local governments had 13,318 circuits enrolled in the TSP program; by the end of July 2008, a total of 14,798 state and local government circuits were covered. This change amounted to an 11% increase in covered state and local circuits. The TSP program increases the reliability of essential NS/EP communications services by minimizing out-of-service times. As a result, these circuits were made more reliable, thus helping to achieve the Commission’s TSP objectives. - 35 - Means and Strategies for Accomplishing Performance PUBLIC SAFETY AND HOMELAND SECURITY Processes Skills Technology ƒ Rulemaking ƒ Enforce the Communications Act and the Commission’s rules. ƒ Data collection and analysis ƒ Intergovernmental and international negotiations ƒ Communications and Crisis Management Center ƒ National Communications System (NCS) ƒ Government Emergency Telecommunications Service (GETS) ƒ Telecommunications Service Priority System (TSP) ƒ Continuity of Operations Plan (COOP) ƒ Knowledge of federal and state public safety and emergency procedures. ƒ Understanding of national defense operations. ƒ Facilitation and communication skills necessary to increase awareness of numerous emergency services and plans. ƒ Risk assessment. ƒ Network Outage Reporting System ƒ E-911/Wireless E-911 ƒ Emergency Alert System (EAS) ƒ Wireless Priority Access System (WPAS) ƒ Universal Licensing System ƒ Commission Lifecycle Agenda Tracking System (CLASPlus) ƒ Electronic Document Management System (EDOCS) ƒ Electronic Comment Filing System (ECFS) ƒ Fee Filer ƒ Desktop/Network Document Development and Data Access Tools - 36 - MODERNIZE THE FCC Performance Commitments and Metrics Outcome-oriented Performance Goal 18: Become an easier organization to do business with by integrating systems, processes, and interfaces. Targets with Subordinate Measures: (1) Upgrade and enhance technology and tools used to process and resolve complaints and applications. • Provide enhanced electronic filing capabilities such that the percentage of applications filed electronically is greater than 90%. (2) Implement a new financial management system that includes automated interfaces with Commission licensing systems and integrates FCC Registration Numbers into all appropriate actions. ƒ Complete deployment of the new financial management system. (3) Conduct a program of continuous review and evaluation in order to assure that all administrative operations are helping control or contain costs, providing high quality customer service, and improving the effectiveness and efficiency of Commission operations. • Maintain an effective internal controls program that complies with all applicable laws and regulations to ensure proper stewardship of Federal resources. Promptly respond to and remediate identified risks, operational weaknesses, and internal control deficiencies that warrant correction. Outcome-oriented Performance Goal 19: Create and sustain an organizational culture that encourages innovation, accountability, and continual improvement. Targets with Subordinate Measures: (1) Continue implementation of the FCC’s Strategic Human Capital plan. • Implement the Commission’s Human Capital Accountability System and Succession Management Program. (2) Develop targeted skills and competencies for FCC employees through appropriate career development aligned with the Commission’s strategic goals. • Increase the number of training instances for Commission employees. (3) Ensure compliance with all general administrative laws and regulations, including fiscal, procurement, ethics, employment, environmental, and appropriations. • Meet or exceed the Small Business Administration (SBA) contracting set aside goal. (4) Promote greater fiscal accountability by strengthening cost and performance management controls. • Collect performance data for FCC managers use in making decisions concerning program effectiveness and allocation of resources. Outcome-oriented Performance Goal 20: Ensure effective communications with consumers, Congress, the communications industry, and fellow federal, state, tribal, and local agencies. Targets with Subordinate Measures: (1) Reduce the time it takes to process complaints filed with the FCC by fostering the use of automation to more efficiently and effectively respond to consumer complaints, carry out investigations, eliminate reliance on paper files, and improve the ability to develop data for trend analysis. • Finalize the implementation of a consolidated enforcement database to access, track, and facilitate processing of consumer complaints • Improve the complaint-referral functionality such that transfer of actionable complaints from CGB to EB occurs in a timely manner, e.g. less than 60 days after Commission receipt. (2) Meet all established performance targets for processing complaints filed with the FCC. • Respond to 100% of consumer complaints concerning junk fax and Do Not Call violations within 20 days of receipt by informing the consumer that sufficient information has been - 37 - provided to justify an enforcement referral or that the complaint cannot be referred for enforcement (and the reasons why). • Respond to 100% of non-TCPA consumer complaints and inquiries within 30 days. Performance Indicators The FCC completed 33% more rulemaking items in FY 2008 compared to the previous year (271, up from 204) and more than 2½ times the number of rulemaking items (105) adopted in FY 2006. This significant increase in the quantity of items caused the average time from circulation to adoption to increase by 120% (from 51 to 112 days). However, the average time from adoption to release of an item decreased by 56% (from 18 to 8 days) between FY 2007 and FY 2008. AVERAGE TIME TO COMPLETE RULEMAKINGS 0 10 20 30 40 50 60 70 80 90 100 110 120 D a y s 2002 2003 2004 2005 2006 2007 2008 Circulation to Adoption Adoption to Release The FCC typically generates more revenue for the Federal government than the costs that it requires to operate the Commission. During fiscal year 2007 and 2008 revenue generated by the Commission was exceptionally high as a result of the successful auction of the Advanced Wireless Services spectrum in Auction #66 and the 700 MHz spectrum in auction #73. Revenue generated (including future revenue related to auction #73) exceeded costs by just over $14 billion in FY 07 and by just under $19 billion in FY 08. - 38 - FCC Generates Revenue in Excess of Costs (Dollars in Billions) $0 $5 $10 $15 $20 $25 $30 FY 07 FY 08 Revenue Costs Future revenues generated in FY08 Note: Sources of revenues include the Commission (FCC) revenues, North American Numbering Plan (NANP) revenues, Universal Service Fund (USF) non-exchange revenue, Auctions revenue as well as fines and forfeitures; costs were incurred as a result of FCC, USF and NANP activities. FCC Achieves 98% Mark for Seeking Repayment of Debts 80 82 84 86 88 90 92 94 96 98 100 Percentage of Eligible Debt Transferred to Treasury for Collection FY 06 FY 07 FY 08 The Commission transferred 98% of the eligible, delinquent debts owed to it to the Treasury Department’s debt collection service. The Treasury uses offset programs and other collections activities not available to most agencies to ensure debts are paid. The chart above shows that the percentage of eligible debt transferred by the FCC has risen steadily since FY 2006. - 39 - FCC Consumer Complaint Processing 0 5000 10000 15000 20000 25000 30000 35000 July 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 During 2008, the FCC updated consumer complaint forms to simplify filing and upgraded our complaint processing systems to speed our review and enforcement of complaints. In the first six months of 2008, the number of consumer complaints processed by the FCC increased more than 85% versus the previous six month period. May 08 June 08 Number of Complaints Closed Means and Strategies for Accomplishing Performance MODERNIZE THE FCC Processes Skills Technology ƒ Management and document tracking and change control ƒ Workforce analysis ƒ Capital asset planning and deployment ƒ Strategic and performance planning ƒ Information technology planning and deployment ƒ Performance budgeting ƒ Planning, scheduling, and budgeting. ƒ Change management. ƒ Productivity and efficiency improvement. ƒ Training and workforce development. ƒ Workforce analysis. ƒ Commission Registration System (CORES) ƒ Core Financial Management System ƒ Commission Lifecycle Agenda Tracking System (CLASPlus) ƒ Electronic Document Management System (EDOCS) ƒ Electronic Comment Filing System (ECFS) ƒ Consumer Complaints Management System (CCMS) ƒ Fee Filer ƒ Desktop/Network Document Development and Data Access Tools - 40 - FEE COLLECTIONS AND AUCTIONS Regulatory Fees P.L. 103-66, "The Omnibus Budget Reconciliation Act of 1993," requires that the FCC annually collect fees and retain them for FCC use in order to offset certain costs incurred by the Commission. The fees collected are intended to recover the costs attributable to the Commission's enforcement, policy and rulemaking, user information services, and international regulatory activities. The fees, often referred to as Section (9) fees, apply to the current holder of the license as of a specific date and to other entities (e.g., cable television systems) which benefit from Commission regulatory activities not directly associated with its licensing or applications processing functions. The regulatory fees do not apply to governmental entities, amateur radio operator licensees, nonprofit entities holding tax exempt status under section 501(c) of the Internal Revenue code, 26 U.S.C. § 501, and certain other non-commercial entities. The provisions of this law, codified at 47 U.S.C. § 159, give the Commission authority to review the regulatory fees and to adjust the fees to reflect changes in its appropriation from year to year. It may also add, delete or reclassify services under certain circumstances. Additionally, the legislation requires the Commission to charge a 25% late payment penalty and to dismiss applications or revoke licenses for non-payment of the fees, although it may waive, reduce or defer payment of a fee for good cause. The Commission implemented the Regulatory Fee collection program by rulemaking on July 18, 1994. The most recent fee schedule became effective on September 25, 2008 pursuant to an order adopted by the Commission on August 1, 2008, released August 8, 2008 and published in the Federal Register August 26, 2008 (73 FR 50201). The Commission released a Public Notice (DA 08-2033) titled, “The Office of Managing Director Releases Data to Assist Commenters on Issues Presented in Further Notice of Proposed Rulemaking Adopted on August 1, 2008,” regarding the collection of regulatory fees for Fiscal Year 2008. In the Further Notice of Proposed Rulemaking, the Commission sought comment on ways that it can better determine and calculate the regulatory fees in a way that is aligned with the Commission’s regulatory activities. Specifically, the Commission asked whether certain fee categories bear too heavy a regulatory burden and if other fee categories should be responsible for a larger share of the total regulatory fees collected by the agency. Authorization to Retain Fees Appropriations Language for FY 2008 and FY 2009 prohibits the use by the Commission of any excess offsetting collections received in FY 2008 or any prior years. The FCC proposes the same treatment of excess collections for FY 2010. - 41 - FY 1993 – FY 2010 RESOURCE COMPARISON Distribution of Appropriated Budget Authority 140.0 101.6 58.7 68.8 116.4 59.2 126.4 35.6 152.5 31.4 155.1 19.5 172.5 24.2 185.8 29.8 200.1 26.3 218.8 5.2 265.7 1.0 272.9 1.0 280.1 1.0 288.8 1.0 290.3 1.0 312.0 0.0 341.9 1.0 334.8 $0 $50 $100 $150 $200 $250 $300 $350 $400 FY 1993 FY 1994 FY 1995 FY 1996 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Direct Authority (Appropriation) Regulatory Fees (Spending Authority) Note: FYs 1994, 1998 and 2003 reflect increased direct BA due to lower Reg Fee collections than directed in Appropriation language. This chart reflects Budget Authority and does not include additional B/A from excess fee collections in any fiscal year. FY 2010 Regulatory Fee Assumptions The FY 2008 Appropriation for the FCC authorized $312.0 million in the collection of regulatory fees. The FY 2009 Appropriation authorized regulatory fees of $341.9 million, which included a significant one-time increase to facilitate the transition to digital television broadcasts. The FY 2010 budget proposes to decrease regulatory fees to a level of $334.8 million. These funds will support Commission-wide goals that will allow the FCC to serve the American public in an efficient, effective and responsive manner. The distribution of Budget Authority between direct and offsetting collections from Regulatory Fees is illustrated in the above graph. The following three charts identify the regulatory fees by service to be collected, the total estimated costs (both direct and indirect) associated with the regulatory activities performed by the Wireless, Wireline, Media, and International Bureaus (the “core Bureaus”), and the estimated cost allocated among each of the six strategic goals identified by the Commission for FY 2008. - 42 - FY 2008 Regulatory Fees Actually Collected International Services $22,889,250 7% Wireless Services $45,966,290 14% Wireline Services $154,710,368 48% Broadcast Services $52,427,500 16% Cable Services $48,830,081 15% - 43 - FY 2008 Bureaus Total Cost (Indirect costs of Office of Managing Director, Office of General Counsel, Other Offices, & Support Bureaus cost included but Auction Funding excluded) International Bureau $61,166,879, 20% Media Bureau $93,593,933, 30% Wirelss Competition Bureau $73,374,541, 23% Wireless Telecommunications Bureau $84,864,647, 27% FY 2008 Total Cost By Strategic Goal Spectrum, $87,420,900, 28% Modernize, $32,645,900, 10% Media, $48,452,400, 15% Public Safety, $31,832,100, 10% Competition, $98,250,700, 32% Broadband, $14,398,000, 5% - 44 - Application Processing Fees Since FY 1987 the Federal Communications Commission (FCC) has collected and deposited into the General Fund of the U.S. Treasury application processing fees, often referred to as Section (8) fees. The fees are intended to recover a substantial portion of the costs of the Commission's applications processing functions. The program encompasses over 300 different fees with the vast majority collected at the time an original license application, renewal or request for modification is filed with the Commission. Most fees are assessed as a one-time charge on a per-application basis, although there are certain exceptions. Government, nonprofit, non-commercial broadcast and amateur license applicants are exempt from the fees. A lockbox bank is used to collect the fees, with all fees deposited into the General Fund of the U.S. Treasury. Once deposited, these fees are generally not refundable regardless of the outcome of the application process. The Commission must review and revise the fees every two years based upon changes to the Consumer Price Index (CPI). On September 15, 2008 an order was adopted which increased application fees to reflect these CPI changes; this change became effective on February 18, 2009. Application Processing Fee Collections (Section 8) and Regulatory Fee collections are summarized in the following graph. FEE COLLECTIONS* FY 1993 – FY 2010 39 43 59 51 119 43 12 7 38 156 32 155 27 177 28 18 7 25 207 22 220 20 266 21 285 26 293 25 308 23 297 22 325 23 341.9 335 $0 $50 $100 $150 $200 $250 $300 $350 $400 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 Sec. 8 Acutal Es t . Se c. 8 Sec. 9 Actual Es t . Se c. 9 (Dollars in Millions) *In addition to Sec. 8 processing fees which go to General Fund of Treasury, totals for FY 1994-2009 include Sec. 9 Regulatory Fees. Sec. 9 actuals reflect fees collected thru 9/30. Est. Sec. 9 reflects fees established in appropriations language. 23 $101.5 $169.9 $169.4 $193.9 $187.1 $203.6 $214.8 $231.9 $241.5 $285.9 $305.8 $318.8 $319.3 $332.6 $347.0 $364.9 $357.8 - 45 - Spectrum Auctions In addition to regulatory fees, the Omnibus Budget Reconciliation Act of 1993, P.L. 103-66 required the FCC to auction portions of the spectrum for certain services, replacing the former lottery process. The Commission is required to ensure that small businesses, women, minorities, and rural telephone companies have an opportunity to participate in the competitive bidding process. The original Spectrum Auction authority was scheduled to expire in FY 1998; however, it was extended through FY 2007 in the Balanced Budget Act of 1997, P.L. 105-33, and again through 2011 in the Deficit Reduction Act of 2005, P.L. 109-171. The Commission initiated regulations implementing the legislation and conducted its first round of auctions in July 1994. To date the Commission has completed 73 auctions. As of March 31, 2009, total net winnings bids collected and deposited into Treasury from this program have exceeded $51.9 billion. The Commission is authorized to retain from auction revenues those funds necessary to develop, implement and maintain the auction program. These funds cover the personnel and administrative costs required to plan and execute spectrum auctions; operational costs to manage installment payments and collections activities; development, implementation, and maintenance of all information technology systems necessary for Auctions operations including development of a combinatorial bidding system, and a proportional share of the general administrative costs of the Commission based on the split of direct FTE hours charged to auctions in the previous year. This budget submission assumes the auctions program will continue to recover the costs of conducting all auctions activities from spectrum license receipts as the FCC continues to use auctions as a licensing mechanism for communications services spectrum. It is anticipated that the FCC’s FY 2009 and FY 2010 Appropriation language will, again, cap the auctions program at $85 million. The Balanced Budget Act of 1997, P.L. 105-33, required that the Commission provide to authorizing committees a detailed report of obligations in support of the auctions program for each fiscal year of operation, as a prerequisite to the continued use of auctions receipts for the costs of all auctions activities. The FY 2007 Auctions Report was provided to the appropriate oversight committees in August, 2008. The FY 2008 Auctions Report will be submitted by September, 2009. - 46 - BUREAU/OFFICE FY 2010 REQUIREMENTS Prior to FY 2006 the FCC did not provide information to the Congress to show the proposed use of appropriated funds at the organizational level. In the conference report for the FY 2006 appropriations law, the conferees required the FCC to submit a spending plan for FY 2006 at the organizational level and to provide this level of disagregation in future budget reports. This section continues to provide that information consistent with the practice specified for FY 2007. Specifically, this section contains the FCC’s proposed budget for FY 2010 at the bureau and office level. BUREAUS Office of Chairman and Commissioners 48 Consumer and Governmental Affairs Bureau 49 Enforcement Bureau 51 International Bureau 53 Media Bureau 55 Public Safety and Homeland Security Bureau 56 Wireless Telecommunications Bureau 59 Wireline Competition Bureau 61 AGENCY OFFICES: Office of Administrative Law Judges 62 Office of Communications Business Opportunities 64 Office of Engineering and Technology 66 Office of General Counsel 68 Office of Inspector General 70 Office of Legislative Affairs 72 Office of Managing Director 73 Office of Media Relations 75 Office of Strategic Planning and Policy Analysis 76 Office of Workplace Diversity 78 - 47 - OFFICE OF THE COMMISSIONERS 2008 2009 2010 Actual BA Enacted Cong. Request FTE323232 11-Compensation $3,981,933 $4,324,754 $4,414,792 12-Benefits $970,213 $1,011,990 $1,033,059 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $4,952,146 $5,336,744 $5,447,851 21-Travel $193,223 $310,951 $315,518 22-Transportation of Things $0 $0 $0 23-Rent and Communications $1,133,501 $1,166,101 $416,576 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $1,341 $4,000 $4,000 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,328,065 $1,481,052 $736,094 TOTAL $6,280,211 $6,817,797 $6,183,945 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The FCC is directed by five Commissioners appointed by the President and confirmed by the Senate for 5-year terms, except when filling an unexpired term. The President designates one of the Commissioners to serve as Chairperson. Only three Commissioners may be members of the same political party. None of them can have a financial interest in any Commission-related business. The Chairman serves as the chief executive officer of the Commission, supervising all FCC activities, delegating responsibilities to staff units and Bureaus, and formally representing the Commission before the Congress and the Administration - 48 - CONSUMER AND GOVERNMENTAL AFFAIRS BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 185 205 202 11-Compensation $17,305,868 $17,146,698 $17,503,679 12-Benefits $4,012,752 $4,525,418 $4,619,634 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $21,318,620 $21,672,116 $22,123,313 21-Travel $53,042 $1,250,378 $69,084 22-Transportation of Things $0 $146,285 $0 23-Rent and Communications $2,107,845 $2,135,409 $1,181,746 24-Printing and Reproduction $92,952 $1,984,450 $0 25-Other Contractual Services $2,004,458 $17,318,687 $1,120,590 26-Supplies and Materials $76 $137,861 $1,269 31-Equipment $2,010 $336,149 $2,208 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $4,260,383 $23,309,219 $2,374,897 TOTAL $25,579,003 $44,981,334 $24,498,210 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Consumer and Governmental Affairs Bureau develops and administers the Commission’s consumer and inter-governmental affairs policies and initiatives to enhance the public’s understanding of the Commission’s work and to facilitate the Agency’s relationships with other governmental agencies and organizations. The Bureau is responsible for rulemaking proceedings regarding general consumer and disability policy. The Bureau serves as the primary entity responsible for communicating with the general public regarding Commission policies, programs, and activities in order to facilitate public education and participation in the Commission’s decision-making processes. The Bureau’s overall objectives include: advising the Commissioners and the other Bureaus and Offices on consumer, disability and inter-governmental-related areas of concern or interest; initiating, reviewing, and coordinating orders, programs and actions, in conjunction with other Bureaus and Offices, in matters regarding consumer and disability policy and procedures, and any other related issues affecting consumer policy; representing the Commission on consumer and inter-governmental- related committees, working groups, task forces and conferences within and outside the Agency; and providing expert advice and assistance to Bureaus and Offices and consumers regarding compliance with applicable disability and accessibility requirements, rules and regulations. The Bureau serves as the public face of the Commission through outreach and education, as well as through our Consumer Center, which is responsible for responding to consumer inquiries and complaints. The Bureau has been particularly active in public outreach related to the digital television transition, for which it received significant one-time resources in FY 2009. The Bureau also maintains - 49 - collaborative partnerships with state, local, and tribal governments in such critical areas as emergency preparedness and implementation of new technologies. The Bureau’s activities include: consumer and disability policy development and coordination; interaction with the public, federal, state, local, tribal and other government agencies and industry groups; oversight of the Consumer Advisory Committee, and the Intergovernmental Advisory Committee; informal complaint mediation and resolution; consumer outreach and education; maintaining official FCC records; coordination with the Office of Managing Director for Agency-wide strategic planning efforts; and any other functions as may be assigned, delegated, or referred to the Bureau by the Commission. - 50 - ENFORCEMENT BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 288 313 311 11-Compensation $30,622,049 $32,753,531 $33,435,435 12-Benefits $7,219,644 $7,628,835 $7,787,662 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $37,841,693 $40,382,366 $41,223,097 21-Travel $479,630 $441,637 $417,985 22-Transportation of Things $8,269 $8,357 $44,834 23-Rent and Communications $3,505,465 $3,754,835 $3,247,087 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $1,091,521 $395,145 $710,057 26-Supplies and Materials $376,000 $165,782 $264,205 31-Equipment $1,879,455 $1,237,364 $909,457 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $7,340,340 $6,003,119 $5,593,626 TOTAL $45,182,033 $46,385,485 $46,816,723 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Enforcement Bureau serves as the primary Commission entity responsible for enforcement of the Communications Act and other communications statutes, the Commission's rules, orders and authorizations: other than matters that are addressed in the context of a pending application for a license or other authorization or in the context of administration, including post-grant administration, of a licensing or other authorization or registration program. The Enforcement Bureau’s responsibilities include: ƒ Resolve complaints regarding compliance with statutory and regulatory provisions, including complaints filed under section 208 of the Communications Act; complaints regarding acts or omissions of non-common carriers subject to the Commission’s jurisdiction under Title II of the Communications Act and related provisions; formal complaints; complaints regarding radiofrequency interference and radiofrequency equipment and devices; complaints regarding compliance with the Commission’s Emergency Alert System rules; complaints regarding the lighting and marking of radio transmitting towers; complaints regarding indecent communications subject to the Commission's jurisdiction; complaints regarding the broadcast and cable television children’s television programming commercial limits contained in section 102 of the Children’s Television Act; complaints regarding unauthorized construction and operation of communications facilities; complaints regarding false distress signals; other complaints against Title III licensees and permittees; complaints regarding pole attachments filed under section 224 of the Communications Act; complaints regarding multichannel video and cable television service under part 76 of the Commission’s rules; and complaints regarding other matters assigned to it by the Commission. - 51 - ƒ Serve as trial staff in formal hearings conducted pursuant to 5 U.S.C. § 556 regarding applications, revocation, forfeitures and other matters designated for hearing. ƒ Provide field support for, and field representation of, the Bureau, other Bureaus and Offices and the Commission. Coordinate with other Bureaus and Offices as appropriate. ƒ Handle congressional and other correspondence relating to or requesting specific enforcement actions, specific complaints or other specific matters within the responsibility of the Bureau, to the extent not otherwise handled by the Consumer and Governmental Affairs Bureau, the Office of General Counsel (impermissible ex parte presentations) or another Bureau or Office. ƒ Have authority to issue non-hearing related subpoenas for the attendance and testimony of witnesses and the production of books, papers, correspondence, memoranda, schedules of charges, contracts, agreements, and any other records deemed relevant to the investigation of matters within the responsibility of the Bureau. Before issuing a subpoena, the Enforcement Bureau shall obtain the approval of the Office of General Counsel. - 52 - INTERNATIONAL BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 128 131 132 11-Compensation $14,757,685 $16,133,718 $16,469,610 12-Benefits $3,589,812 $3,756,919 $3,835,135 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $18,347,497 $19,890,637 $20,304,745 21-Travel $440,210 $404,513 $410,455 22-Transportation of Things $0 $0 $0 23-Rent and Communications $1,133,023 $1,165,892 $1,035,298 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $21,222 $68,310 $60,774 26-Supplies and Materials $17,999 $18,378 $18,648 31-Equipment $2,626 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,615,080 $1,657,093 $1,525,175 TOTAL $19,962,577 $21,547,730 $21,829,921 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The International Bureau develops, recommends and administers policies, standards, procedures and programs for the regulation of international telecommunications facilities and services and the licensing of satellite facilities under its jurisdiction. The Bureau advises and recommends to the Commission, or acts for the Commission under delegated authority, in the development of and administration of international telecommunications policies and programs. The International Bureau assumes the principal representational role for Commission activities in international organizations. The International Bureau has the following duties and responsibilities: ƒ Initiate and direct the development and articulation of international telecommunications policies, consistent with the priorities of the Commission. ƒ Advise the Chairman and Commissioners on matters of international telecommunications policy, and on the status of the Commission's actions to promote the vital interests of the American public in international commerce, national defense, and foreign policy areas. ƒ Develop, recommend, and administer policies, rules, and procedures for the authorization and regulation of international telecommunications facilities and services and domestic and international satellite systems. ƒ Monitor compliance with the terms and conditions of authorizations and licenses granted by the Bureau, and to pursue enforcement actions in conjunction with appropriate bureaus and offices. ƒ Represent the Commission on international telecommunications matters at both domestic and international conferences and meetings, and direct and coordinate the Commission's preparation for such conferences and meetings. - 53 - ƒ Serve as the single focal point within the Commission for cooperation and consultation on international telecommunications matters with other federal agencies, international or foreign organizations, and appropriate regulatory bodies and officials of foreign government. ƒ Develop, coordinate with other federal agencies, and administer regulatory assistance and training programs for foreign administrations to promote telecommunications development. ƒ Provide advice and technical assistance to U.S. trade officials in the negotiation and implementation of telecommunications trade agreements. ƒ Conduct economic, legal, technical, statistical and other appropriate studies, surveys and analyses in support of development of international telecommunications policies and programs. ƒ Collect and disseminate within the Commission information and data on international telecommunications, regulatory and market developments in other countries and international organizations. ƒ Promote the international coordination of spectrum allocation and frequency and orbital assignments so as to minimize cases of international radio interference involving U.S. licensees. ƒ Direct and coordinate, in consultation with appropriate bureaus and offices, negotiation of international agreements to provide for arrangements and procedures for bilateral coordination of radio frequency assignments to prevent or resolve international radio interference involving U.S. licensees. ƒ Ensure fulfillment of the Commission's responsibilities under international agreements and treaty obligations, and, consistent with Commission policy, ensure that the Commission's regulations, procedures, and frequency allocations comply with mandatory requirements of all applicable international and bilateral agreements. ƒ Oversee and, as appropriate, administer activities pertaining to the international consultation, coordination and notification of U.S. frequency and orbital assignments, including activities required by bilateral agreements, the International Radio Regulations, and other international agreements. - 54 - MEDIA BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 222 233 229 11-Compensation $21,926,264 $22,195,403 $22,657,495 12-Benefits $4,891,150 $4,722,246 $4,820,560 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $26,817,414 $26,917,648 $27,478,054 21-Travel $64,919 $31,898 $32,367 22-Transportation of Things $0 $0 $0 23-Rent and Communications $1,821,068 $1,873,920 $1,653,094 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $809,994 $158,478 $161,031 26-Supplies and Materials $0 $0 $0 31-Equipment $815 $919 $931 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $2,696,796 $2,065,214 $1,847,424 TOTAL $29,514,210 $28,982,863 $29,325,478 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Media Bureau develops, recommends and administers the policy and licensing programs for the regulation of media, including cable television, broadcast television and radio, and satellite services in the United States and its territories. The Bureau advises and recommends to the Commission, or acts for the Commission under delegated authority, in matters pertaining to multichannel video programming distribution, broadcast radio and television, direct broadcast satellite service policy, and associated matters. The Bureau will, among other things: ƒ Conduct rulemaking proceedings concerning the legal, engineering, and economic aspects of electronic media services. ƒ Conduct comprehensive studies and analyses concerning the legal, engineering and economic aspects of electronic media services. ƒ Resolve waiver petitions, declaratory rulings and adjudications related to electronic media services. ƒ Process applications for authorization, assignment, transfer and renewal of media services, including AM, FM, TV, the cable TV relay service, and related matters. - 55 - PUBLIC SAFETY AND HOMELAND SECURITY BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 96 111 111 11-Compensation $10,322,244 $10,359,724 $10,345,032 12-Benefits $2,502,065 $2,401,656 $2,380,888 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $12,824,309 $12,761,380 $12,725,921 21-Travel $100,757 $199,273 $105,805 22-Transportation of Things $0 $0 $0 23-Rent and Communications $845,034 $900,831 $727,212 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $138,194 $564,357 $82,138 26-Supplies and Materials $2,384 $3,262 $3,310 31-Equipment $268,638 $176,082 $31,846 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,355,007 $1,843,806 $950,311 TOTAL $14,179,316 $14,605,186 $13,676,232 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X The Public Safety and Homeland Security Bureau (PSHS) advises and makes recommendations to the Commission, or acts for the Commission under delegated authority, in all matters pertaining to public safety, homeland security, national security, emergency management and preparedness, disaster management, and ancillary operations. The Bureau has responsibility for coordinating public safety homeland security, national security, emergency management and preparedness, disaster management, and related activities within the Commission. The Bureau also performs the following functions: ƒ Develops, recommends, and administers policy goals, objectives, rules, regulations, programs and plans for the Commission to promote effective and reliable communications for public safety, homeland security, national security, emergency management and preparedness, disaster management and related activities, including public safety communications (including 911, enhanced 911, and other emergency number issues), priority emergency communications, alert and warning systems (including the Emergency Alert System), continuity of government operations, implementation of Homeland Security Presidential Directives and Orders, disaster management coordination and outreach, communications infrastructure protection, reliability, operability and interoperability of networks and communications systems, the Communications Assistance for Law Enforcement Act (CALEA), and network security. Recommends policies and procedures for public safety, homeland security, national security, emergency management and preparedness, and recommends national emergency plans and preparedness programs covering Commission functions during national emergency conditions. Conducts outreach and coordination activities with, among others, state and local governmental agencies, hospitals and other emergency health care providers, and public safety organizations. Recommends national emergency plans, policies, and preparedness programs covering the provision of service by - 56 - communications service providers, including telecommunications service providers, information service providers, common carriers, non-common carriers, broadcasting and cable facilities, satellite and wireless radio services, radio frequency assignment, electro-magnetic radiation, investigation and enforcement. ƒ Under the general direction of the Defense Commissioner, coordinates the public safety, homeland security, national security, emergency management and preparedness, disaster management, and related activities of the Commission, including national security and emergency preparedness and defense mobilization, Continuity of Government (COG) planning, alert and warning systems (including the Emergency Alert System), and other functions as may be delegated during a national emergency or activation of the President’s war emergency powers as specified in Section 706 of the Communications Act. Provides support to the Defense Commissioner, including with respect to his/her participation in the Joint Telecommunications Resources Board, and the National Security Telecommunications Advisory Committee and other public safety and homeland security organizations and committees. Represents the Defense Commissioner with other Government agencies and organizations, the communications industry, and Commission licensees on public safety, homeland security, national security, emergency management and preparedness, disaster management, and related issues. ƒ Develops and administers rules, regulations, and policies for priority emergency communications, including the Telecommunications Service Priority System. Supports the Chief of the Wireline Competition, International and Wireless Telecommunications Bureaus on matters involving assignment of Telecommunications Service Priority System priorities and in administration of that system. ƒ The Chief of PSHS Bureau or designee Acts as the FCC Alternate Homeland Security and Defense Coordinator and principal to the National Communications System, and serves as the Commission’s representative on the National Communications Systems Committees. ƒ Advises and makes recommendations to the Commission, or acts for the Commission under the delegated authority, in all matters pertaining to the licensing and regulation of public safety, homeland security, national security, emergency management and preparedness, and disaster management wireless telecommunications, including ancillary operations related to the provision or use of such services. ƒ Conducts studies of public safety, homeland security, national security, emergency management and preparedness, disaster management, and related issues. Develops and administers recordkeeping and reporting requirements for communications companies pertaining to these issues. Administers any Commission information collection requirements pertaining to public safety, homeland security, national security, emergency management and preparedness, disaster management and related issues. ƒ Interacts with the public, local, state and other governmental agencies and industry groups (including advisory committees and public safety organizations and associations) on public safety, homeland security, national security, emergency management, disaster management and related issues. Serves as the point of contact for the U.S. Government in matters of international monitoring, fixed and mobile direction-finding and interference resolution; and oversees coordination of non-routine communications and materials between the Commission and international or regional public organizations or foreign administrations. ƒ Maintains and operates the Commission’s public safety, homeland security, national security, emergency management and preparedness, and disaster management facilities and operations, - 57 - including the Communications Center, the establishment of any Emergency Operations Center (EOC), and any liaison activities with other federal, state, or local government organizations. ƒ Reviews and coordinates orders, programs and actions initiated by other Bureaus and Offices in matters affecting public safety, homeland security, national security, emergency management and preparedness, disaster management and related issues to ensure consistency with overall Commission policy. ƒ Develops and recommends responses to legislative, regulatory or judicial inquiries and proposals concerning or affecting public safety, homeland security, national security, emergency management, disaster management and related issues. Responses to judicial inquiries should be developed with and recommended to the Office of General Counsel. ƒ Develops and maintains the Commission’s plans and procedures, including the oversight, preparation, and training of Commission personnel, for Continuity of Operations (COOP), Continuity of Government functions, and Commission activities and responses to national emergencies and other similar situations. ƒ Acts on emergency requests for Special Temporary Authority during non-business hours when the other Offices and Bureaus of the Commission are closed. Such actions shall be coordinated with, if possible, and promptly reported to the responsible Bureau or Office. ƒ Maintains liaison with other Bureaus and Offices concerning matters affecting public safety, homeland security, national security, emergency management and preparedness, disaster management and related issues. ƒ Is authorized to declare that a temporary state of communications emergency exists pursuant to § 97.401(b) of this chapter and to act on behalf of the Commission with respect to the operation of amateur stations during such temporary state of communications emergency. ƒ Performs such other functions and duties as may be assigned or referred to it by the Commission or the Defense Commissioner. - 58 - WIRELESS TELECOMMUNICATIONS BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 220 226 229 11-Compensation $9,222,233 $9,741,387 $9,944,195 12-Benefits $2,272,426 $2,303,999 $2,351,967 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $11,494,659 $12,045,386 $12,296,162 21-Travel $24,039 $19,564 $19,851 22-Transportation of Things $0 $0 $0 23-Rent and Communications $323,517 $332,893 $310,966 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $30,191 $57,377 $58,220 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $377,747 $409,834 $389,037 TOTAL $11,872,406 $12,455,220 $12,685,199 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X The Wireless Telecommunications Bureau (WTB) advises and makes recommendations to the Commission, or acts for the Commission under delegated authority, in matters pertaining to the regulation and licensing of wireless communications services, devices, facilities, and electromagnetic spectrum resources. The Bureau develops and recommends policy goals, objectives, programs, and plans for the Commission on matters concerning wireless communications and electromagnetic spectrum resources, drawing upon relevant economic, technological, legislative, regulatory, and judicial information and developments. Such matters include addressing the present and future wireless communications and spectrum needs of U.S. consumers, businesses, state, local, and tribal governments, and other entities; promoting access, efficiency, and innovation in the allocation, licensing and use of the electromagnetic spectrum; ensuring choice, opportunity, and fairness in the development of wireless communication services and markets; developing policies regarding the conduct of auctions of Commission licenses; promoting investment in wireless communications infrastructure, including wireless broadband, and the integration and interconnection of wireless communications networks with other communications networks and facilities; and promoting the development and widespread availability of wireless broadband, mobile, public safety, and other wireless communications services, devices, and facilities, including through open networks, where appropriate. - 59 - The Bureau’s activities include developing and coordinating policy; conducting rulemaking and licensing work; conducting spectrum auctions of wireless licenses; and acting on applications for service and facility authorizations. The Bureau also determines the resource impact of existing, planned, or recommended Commission activities concerning wireless communications, and develops and recommends resources deployment priorities. The Bureau reviews and coordinates orders, programs, and actions initiated by other Bureaus and Offices in matters affecting wireless communications to ensure consistency of overall Commission policy. - 60 - WIRELINE COMPETITION BUREAU 2008 2009 2010 Actual BA Enacted Cong. Request FTE 148 157 165 11-Compensation $17,140,767 $19,378,216 $19,781,656 12-Benefits $4,135,921 $4,585,372 $4,680,836 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $21,276,688 $23,963,588 $24,462,492 21-Travel $31,863 $52,550 $53,322 22-Transportation of Things $0 $0 $0 23-Rent and Communications $1,536,688 $1,581,242 $1,234,730 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $68,475 $76,912 $78,042 26-Supplies and Materials $0 $0 $0 31-Equipment $170 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,637,196 $1,710,704 $1,366,093 TOTAL $22,913,884 $25,674,291 $25,828,585 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X The Wireline Competition Bureau advises and makes recommendations to the Commission, or acts for the Commission under delegated authority, in all matters pertaining to the regulation and licensing of communications providers and ancillary operations (other than matters pertaining exclusively to the regulation and licensing of wireless telecommunications services and facilities). The Bureau develops and recommends policy goals, objectives, programs and plans for the Commission on matters concerning wireline communications, drawing on relevant economic, technological, legislative, regulatory and judicial information and developments. Overall objectives include meeting the present and future wireline communications needs of the Nation; fostering economic growth; ensuring choice, opportunity, and fairness in the development of wireline communications; promoting economically efficient investment in wireline communications infrastructure; and promoting the development and widespread availability of wireline communications services. The Bureau reviews and coordinates orders, programs and actions initiated by other Bureaus and Offices in matters affecting wireline communications to ensure consistency with overall Commission policy. The Bureau's activities include: policy development and coordination; adjudicatory and rulemaking proceedings; action on requests for interpretation or waivers of rules; determinations regarding lawfulness of carrier tariffs; action on applications for service and facility authorizations; review of carrier performance; administration of accounting requirements for incumbent local exchange carriers; administration of FCC reporting requirements affecting telecommunications and broadband providers; economic research and analysis; interaction with the public, local, state, and other government agencies, and industry groups on wireline communications regulation and related matters; and any other functions as may be assigned, delegated, or referred to the Bureau by the Commission. - 61 - AGENCY OFFICES Office of Administrative Law Judges 2008 2009 2010 Actual BA Enacted Cong. Request FTE 4 4 4 11-Compensation $434,598 $460,685 $470,276 12-Benefits $65,083 $73,319 $74,845 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $499,681 $534,004 $545,122 21-Travel $361 $522 $530 22-Transportation of Things $0 $0 $0 23-Rent and Communications $41,233 $42,406 $36,288 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $20,814 $21,251 $21,563 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $62,408 $64,179 $58,381 TOTAL $562,089 $598,183 $603,503 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X The Office of the Administrative Law Judges hears and conducts all adjudicatory cases designated for evidentiary adjudicatory hearing other than those designated to be heard by the Commission en banc or by one or more members of the Commission, and other hearings as the Commission may assign. The Office has the following responsibilities: ƒ Preside over and conduct formal hearings involving investigations, rule making and adjudication. ƒ Act on motions, petitions and other pleadings filed in proceedings and conduct pre-hearing conferences. ƒ Administer the oath, examine witnesses, rule upon evidentiary questions, issue subpoenas, dispose of procedural motions, prepare and issue Initial Decisions. Perform functions of presiding judge in non-jury cases, with the exception that decisions rendered are automatically subject to possible review by the Commission. ƒ Serve, upon instruction of Commission/Chairman, as liaison for the Commission, and this Office, in making appropriate arrangements for securing advice or information from representatives of other agencies, bar associations and interested persons in connection with proceedings. ƒ Prepare and maintain hearing calendars, showing time and place of hearings. - 62 - ƒ Prepare reports, statistical data and other information requested or required by the Office of Personnel Management, other offices or agencies of the U.S. Government concerned with proper operation of the Office of Administrative Law Judges. ƒ Exercise such authority as may be assigned by the Commission pursuant to section 5(c) of the Communications Act of 1934, as amended. - 63 - Office of Communications Business Opportunities 2008 2009 2010 Actual BA Enacted Cong. Request FTE111111 11-Compensation $1,021,709 $805,506 $822,276 12-Benefits $250,708 $188,609 $192,536 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $1,272,417 $994,115 $1,014,812 21-Travel $5,788 $2,526 $2,563 22-Transportation of Things $0 $0 $0 23-Rent and Communications $61,882 $63,664 $73,251 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $0 $0 $0 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $67,670 $66,190 $75,815 TOTAL $1,340,087 $1,060,305 $1,090,626 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X The Office of Communications Business Opportunities (OCBO), as a staff office to the Commission, develops, coordinates, evaluates, and recommends to the Commission, policies, programs, and practices that promote participation by small entities, women, and minorities in the communications industry. A principal function of the Office is to lead, advise, and assist the Commission, including all of its component Bureau/Office managers, supervisors, and staff, at all levels, on ways to ensure that the competitive concerns of small entities, women, and minorities, are fully considered by the agency in notice and comment rulemakings. In accordance with this function, the Office: ƒ Conducts independent analyses of the Commission's policies and practices to ensure that those policies and practices fully consider the interests of small entities, women, and minorities. ƒ Advises the Commission, Bureaus, and Offices of their responsibilities under the Congressional Review Act provisions regarding small businesses; the Report to Congress regarding Market Entry Barriers for Small Telecommunications Businesses (47 U.S.C. 257); and the Telecommunications Development Fund (47 U.S.C. 614). The Office has the following duties and responsibilities: ƒ Through its director, serves as the principal small business policy advisor to the Commission; ƒ Develops, implements, and evaluates programs and policies that promote participation by small entities, women and minorities in the communications industry; - 64 - ƒ Manages the Regulatory Flexibility Analysis process pursuant to the Regulatory Flexibility Act and the Small Business Regulatory Enforcement Fairness Act to ensure that small business interests are fully considered in agency actions; ƒ Develops and recommends Commission-wide goals and objectives for addressing the concerns of small entities, women, and minorities and reports of achievement; ƒ Acts as the principal channel for disseminating information regarding the Commission’s activities and programs affecting small entities, women, and minorities; ƒ Develops, recommends, coordinates, and administers objectives, plans and programs to encourage participation by small entities, women, and minorities in the decision-making process; ƒ Promotes increased awareness within the Commission of the impact of policies on small entities, women, and minorities ƒ Acts as the Commission’s liaison to other federal agencies on matters relating to small business. - 65 - Office of Engineering Technology 2008 2009 2010 Actual BA Enacted Cong. Request FTE 89 90 90 11-Compensation $9,765,096 $10,234,764 $10,447,844 12-Benefits $2,293,922 $2,349,068 $2,397,974 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $12,059,018 $12,583,832 $12,845,818 21-Travel $40,265 $28,034 $28,446 22-Transportation of Things $0 $0 $0 23-Rent and Communications $604,277 $621,791 $474,988 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $209,444 $203,939 $206,935 26-Supplies and Materials $42,500 $42,882 $43,512 31-Equipment $900,070 $92,982 $94,348 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,796,556 $989,628 $848,228 TOTAL $13,855,574 $13,573,460 $13,694,046 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Office of Engineering and Technology allocates spectrum for commercial, private and non-Federal governmental use and provides expert advice on technical issues before the Commission, including recommendations technical standards for spectrum users. The Office also performs the following duties and responsibilities: ƒ Develop overall policies, objectives, and priorities for the Office of Engineering and Technology programs and activities; perform management functions; and supervise the execution of these policies. ƒ Advise and represent the Commission on frequency allocation and spectrum usage matters, including those covered by international agreements. ƒ Plan and direct broad programs for development of information relative to communication techniques and equipment, radio wave propagation, and new uses for communications, and advise the Commission and staff offices in such matters. ƒ Represent the Commission at various national and international conferences and meetings devoted to the progress of communications and the development of information and standards. ƒ Conduct engineering and technical studies in advanced phases of terrestrial and space communications, and special projects to obtain theoretical and experimental data on new or improved techniques, including cooperative studies with other staff units and consultant and contract efforts as appropriate. ƒ Advise the Commission and other bureaus and offices concerning spectrum management, emerging technologies, technical standards, international considerations and national security - 66 - matters involved in making or implementing policy or in resolving specific situations involving these matters. ƒ Develop and implement procedures to acquire, store, and retrieve scientific and technical information required in the engineering work of the Commission. ƒ Provide advice to the Commission, participate in and coordinate staff work with respect to general frequency allocation proceedings and other proceedings not within the jurisdiction of any single bureau, and provide assistance and advice with respect to rulemaking matters and proceedings affecting more than one bureau. ƒ Administer Parts 2, 5, 15, and 18, of the Commission's Rules and Regulations. ƒ Perform technical, engineering, and management functions of the Commission with respect to formulating rules and regulations, technical standards, and general policies for Parts 2, 5, 15 and 18, and for equipment authorization of radio equipment for compliance with all appropriate rules. ƒ Maintain liaison with other agencies of government, technical experts representing foreign governments, and members of the public and industry concerned with communications and frequency allocation and usage. ƒ Coordinate frequency assignments for Commission licensees with Federal Government agencies, and represent the Commission on issues regarding use of spectrum when jurisdiction is shared with the Federal Government. ƒ Prepare recommendations for legislation, and review recommendations for rule changes and rulemaking proposals initiated by other offices affecting Bureau programs and operations. - 67 - Office of General Counsel 2008 2009 2010 Actual BA Enacted Cong. Request FTE757677 11-Compensation $9,328,606 $10,060,696 $10,270,152 12-Benefits $2,195,035 $2,187,889 $2,233,439 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $11,523,641 $12,248,585 $12,503,591 21-Travel $12,566 $14,466 $14,679 22-Transportation of Things $0 $0 $0 23-Rent and Communications $714,436 $735,148 $641,860 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $4,590 $3,400 $3,449 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $731,592 $753,014 $659,988 TOTAL $12,255,233 $13,001,599 $13,163,579 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Office of General Counsel serves as chief legal advisor and represents the Commission in litigation matters in performing the following duties and responsibilities: ƒ Advise and make recommendations to the Commission with respect to proposed legislation and submit agency views on legislation when appropriate. ƒ Interpret statutes, international agreements, and international regulations affecting the Commission. ƒ Prepare and make recommendations and interpretations concerning procedural rules of general applicability and review all rules for consistency with other rules, uniformity, and legal sufficiency. ƒ In cooperation with the Chief Engineer, participate in, render advice to the Commission, and coordinate the staff work with respect to general frequency allocation proceedings and other proceedings not within the jurisdiction of any single bureau, and render advice with respect to rule making matters and proceedings affecting more than one bureau. ƒ Ensure consistent public interest analysis of major, non-routine transactions in a timely fashion throughout the Commission and provide technical expertise on common issues. ƒ Exercise such authority as may be assigned or referred to it by the Commission pursuant to section 5(c) of the Communications Act of 1934, as amended. ƒ Cooperate with the International Bureau on all matters pertaining to space satellite communications. - 68 - ƒ Perform all legal functions with respect to leases, contracts, tort claims and other internal legal problems as may arise. ƒ Issue written determinations on behalf of the Chairman, and otherwise act as the Chairman's designee on matters regarding the interception of telephone conversations, as required by the General Services Administration's regulations. 41 CFR 201-6.202, et seq. ƒ Serve as principle advisor to the Commission in the preparation and revision of rules and the implementation and administration of ethical regulations and the Freedom of Information, Privacy, Government in the Sunshine and Alternative Dispute Resolution Acts. ƒ Assist and make recommendations to the Commission, and to individual Commissioners assigned to review initial decisions, as to the disposition of cases of adjudication and such other cases as, by Commission policy, are handled in the same manner and which have been designated for hearing. - 69 - Office of Inspector General 2008 2009 2010 Actual BA Enacted Cong. Request FTE226161 11-Compensation $2,188,010 $2,675,102 $2,327,801 12-Benefits $524,485 $658,098 $537,612 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $2,712,495 $3,333,200 $2,865,413 21-Travel $81,545 $105,315 $106,862 22-Transportation of Things $0 $0 $0 23-Rent and Communications $190,666 $147,271 $248,016 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $1,323,198 $2,924,408 $1,643,147 26-Supplies and Materials $4,088 $169 $278 31-Equipment $238,047 $96,540 $8,513 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $1,837,544 $3,273,703 $2,006,816 TOTAL $4,550,039 $6,606,903 $4,872,230 Note: The Consolidated Appropriations Act, 2008 (P.L. 110-161) language authorizes use of $21.48M to be used by the Office of the Inspector General (OIG) for Universal Service Fund (USF) Audit Support. The Omnibus Appropriation Act, 2009 (P.L. 111-8) language authorizes use of $25.48M to be used by the Inspector General for USF Audit Support. The OIG will have $36.7M in USF resources from FY 2008 and FY 2009 transfers, which will be used to continue USF oversight and audit support for FY 2010. FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety And Security Modernize the FCC X X X X X X The Office of Inspector General (OIG) was established in compliance with the Inspector General Act Amendments of 1988 to provide the FCC with independent audit, inspection and investigative services. The Inspector General (IG) reports directly to the Chairman. The IG is responsible by statute for audits, inspections and investigations. Audits and inspections are designed to evaluate the economy and efficiency of FCC programs and operations as well as to detect instances of waste, fraud, abuse and mismanagement. By regulation, audits of the FCC must be conducted in accordance with Generally Accepted Government Auditing Standards ("GAGAS") as well as requirements promulgated by other parts of the federal government. Investigations are conducted to determine whether Commission employees, contractors, or others whose activities affect, or are encompassed by, FCC programs and operations have violated specific statutes or regulations. Such violations can include administrative, civil, and criminal violations. Provide policy direction for, and conducts, supervises and coordinates audits and investigations relating to the programs and operations of the FCC. Recommend policies to improve the administration of agency programs, procedures and operations and coordinates with other Government agencies and non-government entities with respect to activities - 70 - that will promote economy and efficiency in the administration of Commission programs, and prevent or detect waste, fraud, abuse or mismanagement in Commission operations. Provide the Chairman with independent and objective information on a timely basis related to issues that have significant impact upon the Commission. Drafts audit, inspection and investigative reports which clearly define OIG findings and contain recommendations for corrective or administrative action as appropriate. Review existing and proposed legislation and regulations relating to programs and operations of the FCC to reduce the potential for fraud, waste and abuse and make recommendations as appropriate. Expeditiously reports possible violations of criminal law to the U.S. Attorney General when he has reason to believe that a violation of U.S. criminal law has occurred. - 71 - Office of Legislative Affairs 2008 2009 2010 Actual BA Enacted Cong. Request FTE 9 11 11 11-Compensation $929,557 $805,242 $822,007 12-Benefits $230,177 $194,250 $198,294 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $1,159,734 $999,492 $1,020,301 21-Travel $767 $1,805 $1,421 22-Transportation of Things $0 $0 $0 23-Rent and Communications $80,896 $83,223 $58,863 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $7,131 $68,887 $0 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $88,794 $153,915 $60,284 TOTAL $1,248,528 $1,153,408 $1,080,584 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Office of Legislative Affairs informs the Congress of the Commission's decisions, facilitates responses to Congressional inquiries, and provides technical assistance to Congressional staff regarding proposed legislation. Specifically, the Office has the following functions: ƒ Advise and make recommendations to the Commission with respect to legislation proposed by Members of Congress or other government agencies and coordinate the preparation of Commission views for submission to Congress or other government agencies. ƒ Track and monitor legislation impacting the Commission, providing technical assistance to Congressional staff, as necessary. ƒ Coordinate Commission and Bureau responses to formal inquiries by individual Members of Congress and committees, including tracking inquiries and setting response times. ƒ Assist the staffs of Members of Congress in responding to constituent concerns. ƒ Assist in the preparation for, and the coordination of, the Chairman's and Commissioners' appearances before Committees of Congress. ƒ Assist the Office of Managing Director in the preparation of the Managing Director's annual report to Congress, as well as with the annual submission of the Commission budget. ƒ Coordinate the Commission's legislative program, obtaining Bureau and Office comments and drafting final legislative proposals. - 72 - Office of the Managing Director 2008 2009 2010 Actual BA Enacted Cong. Request FTE 206 219 220 11-Compensation $18,553,141 $22,424,105 $22,178,658 12-Benefits $3,748,939 $4,398,656 $4,245,841 13-Benefits for Former Personnel $25,800 $26,592 $27,260 Subtotal, Personnel Costs $22,327,880 $26,849,353 $26,451,758 21-Travel $493,497 $541,626 $347,131 22-Transportation of Things $155,334 $120,389 $122,158 23-Rent and Communications $27,619,718 $27,679,477 $31,207,453 24-Printing and Reproduction $1,405,090 $1,239,902 $1,258,116 25-Other Contractual Services $42,612,952 $36,903,259 $45,957,205 26-Supplies and Materials $1,611,233 $1,559,308 $1,652,014 31-Equipment $1,349,675 $2,471,752 $6,960,104 42-Insurance Claims and Indemnities $1,144 $75,000 $75,000 Subtotal, Non-Personnel Costs $75,248,643 $70,590,713 $87,579,180 TOTAL $97,576,523 $97,440,066 $114,030,938 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Managing Director is appointed by the Chairman with the approval of the Commission. Under the supervision and direction of the Chairman, the Managing Director serves as the Commission's chief operating official with the following duties and responsibilities: ƒ Provide managerial leadership to and exercise supervision and direction over the Commission's Bureaus and Offices with respect to management and administrative matters but no substantive regulatory matters such as regulatory policy and rule making, authorization of service, administration of sanctions, and adjudication. ƒ Formulate and administer all management and administrative policies, programs and directives for the Commission consistent with authority delegated by the Commission and the Chairman and recommend to the Chairman and the Commission major changes in such policies and programs. ƒ As the administrative head of the agency, assist the Chairman in carrying out the administrative and executive responsibilities delegated to the Chairman. ƒ Advise the Chairman and the Commission on management, administrative and related matters; review and evaluate the programs and procedures of the Commission; initiate action or make recommendations as may be necessary to administer the Communications Act most effectively in the public interest. Assess the management, administrative and resource implications of any proposed action or decision to be taken by the Commission or by a Bureau or Office under delegated authority; recommend to the Chairman and the Commission program priorities, resource and position allocations, management and administrative policies. - 73 - ƒ Direct agency efforts to improve management effectiveness, operational efficiency, employee productivity and service to the public. Administer Commission-wide management improvement programs. ƒ Plan and manage the administrative affairs of the Commission with respect to the functions of personnel and position management; labor-management relations; budget and financial management; information management and processing; organization planning; management analysis; procurement; office space management and utilization; administrative and office services; supply and property management; records management; personnel and physical security; and international telecommunications settlements. ƒ Serve as the principal operating official on ex parte matters involving restricted proceedings. Review and dispose of all ex parte communications received from the public and others. In consultation with the General Counsel, approve waivers of the applicability of the conflict of interest statutes pursuant to 18 U.S.C. §§ 205 and 208, or initiate necessary actions where other resolutions of conflicts of interest are called for. ƒ The Commission seeks $15 million for an IT initiative because the FCC lacks integrated and modern IT systems. Much of the Commission’s core infrastructure is 10 - 15 years old and unable to interface with modern external systems and technologies. These funds will allow the Commission to completely alter its systems to become more transparent and easy to do business with. First, we will be able to bring the full value of information stored at the FCC to the public. For example, citizens will be able to perform keyword searches of comments. This, in turn, will allow the public greater participation in Commission decision-making. Second, the Commission will better use its own information to make decisions by improving internal coordination and information sharing. Finally, these funds will make the FCC a model of technology use in the Government by modernizing both public-facing and back-end systems. - 74 - Office of Media Relations 2008 2009 2010 Actual BA Enacted Cong. Request FTE161616 11-Compensation $1,534,424 $1,546,300 $1,578,493 12-Benefits $417,112 $447,374 $456,689 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $1,951,536 $1,993,674 $2,035,182 21-Travel $46 $1,396 $1,417 22-Transportation of Things $0 $0 $0 23-Rent and Communications $126,525 $130,177 $113,637 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $75,576 $107,066 $108,640 26-Supplies and Materials $17,628 $16,017 $16,252 31-Equipment $7,074 $16,764 $17,010 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $226,849 $271,421 $256,956 TOTAL $2,178,385 $2,265,096 $2,292,138 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Office of Media Relations informs the news media of Commission decisions and serves as the Commission’s main point of contact with the media. The Office of Media Relations has the following duties and responsibilities: ƒ Enhance public understanding of and compliance with the Commission’s regulatory requirements. ƒ Act as the principal channel for communicating information to the news media on Commission policies, programs, and activities. ƒ Advise the Commission on information dissemination as it affects liaison with the media. ƒ Manage the FCC’s Internet site and oversee the agency’s Web standards and guidelines, including accessibility. ƒ Manage the audio and visual support services for the Commission. - 75 - Office of Strategic Planning and Policy Analysis 2008 2009 2010 Actual BA Enacted Cong. Request FTE191818 11-Compensation $2,500,297 $2,740,338 $2,797,390 12-Benefits $612,079 $610,324 $623,030 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $3,112,376 $3,350,662 $3,420,420 21-Travel $10,739 $26,068 $26,451 22-Transportation of Things $0 $0 $0 23-Rent and Communications $176,377 $181,513 $134,708 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $0 $637,522 $0 26-Supplies and Materials $0 $0 $0 31-Equipment $0 $308 $314 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $187,116 $845,411 $161,473 TOTAL $3,299,492 $4,196,072 $3,581,893 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X X X X X The Office of Strategic Planning and Policy Analysis assists, advises, and makes recommendations to the Commission with respect to the development and implementation of communications policies in all areas of Commission authority and responsibility. Specifically, the Office performs the following functions: ƒ Conduct independent policy analyses to assess the long-term effects of alternative Commission policies on domestic and international communication industries and services, with due consideration of the responsibilities and programs of other staff units, and to recommend appropriate Commission action. ƒ Coordinate the policy research and development activities of other staff units, with special concern for matters which transcend their individual areas of responsibility. ƒ Identify and define significant communications policy issues in all areas of Commission interest and responsibility. ƒ Conduct economic, technical, and sociological studies of existing and proposed communications policies and operations, including cooperative studies with other staff units and consultant and contract efforts as appropriate. ƒ Develop and evaluate alternative policy options and approaches for consideration by the Commission. ƒ Review and comment on all significant actions proposed for Commission action in terms of their overall policy implications. - 76 - ƒ Recommend and evaluate governmental (State and Federal), academic and industry-sponsored research affecting Commission policy issues. ƒ Prepare briefings, position papers, proposed Commission actions, or other agenda items as appropriate. ƒ Manage the Commission's policy research program, recommend budget levels and priorities for this program, and serve as central account manager for all contractual policy research studies funded by the Commission. ƒ Coordinate the formation and presentation of Commission positions in domestic communications policy; represent the Commission at appropriate interagency discussions and conferences. ƒ Participate in the development of international communications policy with the Office of International Communications and the Office of Engineering and Technology, and provide representation at meetings when appropriate. ƒ Develop and recommend procedures and plans for the effective handling of policy issues within the Commission. - 77 - Office of Workplace Diversity 2008 2009 2010 Actual BA Enacted Cong. Request FTE 4 4 4 11-Compensation $351,994 $362,873 $370,428 12-Benefits $86,544 $92,956 $94,891 13-Benefits for Former Personnel $0 $0 $0 Subtotal, Personnel Costs $438,538 $455,829 $465,319 21-Travel $3,077 $32 $32 22-Transportation of Things $0 $0 $0 23-Rent and Communications $41,777 $43,009 $41,348 24-Printing and Reproduction $0 $0 $0 25-Other Contractual Services $29,713 $30,076 $30,518 26-Supplies and Materials $165 $510 $517 31-Equipment $0 $0 $0 42-Insurance Claims and Indemnities $0 $0 $0 Subtotal, Non-Personnel Costs $74,732 $73,627 $72,415 TOTAL $513,270 $529,456 $537,734 FY 2010 Request: Applicability of FCC Strategic Goals Broadband Competition Spectrum Media Public Safety and Security Modernize the FCC X X The Office of Workplace Diversity, as a staff office to the Commission, shall develop, coordinate, evaluate, and recommend to the Commission policies, programs, and practices that foster a diverse workforce and promote and ensure equal opportunity for all employees and candidates for employment. A principal function of the Office is to lead, advise, and assist the Commission, including all of its component Bureau/Office managers, supervisors, and staff at all levels, on ways to promote inclusion and full participation of all employees in pursuit of the Commission's mission. In accordance with this principal function, the Office shall: (1) conduct independent analyses of the Commission's policies and practices to ensure that those policies and practices foster diversity in the workforce and ensure equal opportunity for employees and applicants; and (2) advise the Commission, Bureaus, and Offices of their responsibilities under: Title VII of the Civil Rights Act of 1964 as Amended; Section 501 of the Rehabilitation Act of 1973 as amended; Age Discrimination in Employment Act of 1967, as amended; Executive order 11478; and all other statutes, Executive Orders, and regulatory provisions relating to workforce diversity, equal employment opportunity, nondiscrimination, and civil rights. The Office has the following duties and responsibilities: ƒ Through its Director, serves as the principal advisor to the Chairman and Commission officials on all aspects of workforce diversity, organization, equal employment opportunity, nondiscrimination, and civil rights. ƒ Provides leadership and guidance to create a work environment that values and encourages diversity in the workforce. ƒ Is responsible for developing, implementing, and evaluating programs and policies to foster a workforce whose diversity reflects the diverse makeup of the Nation, enhances the mission of the Commission, and demonstrates the value and effectiveness of a diverse workforce. - 78 - ƒ Is responsible for developing, implementing, and evaluating programs and policies that promote understanding among members of the Commission's workforce of their differences and the value of those differences and provide a channel for communication among diverse members of the workforce at all levels. ƒ Develops, implements, and evaluates programs and policies to ensure that all members of the Commission's workforce and candidates for employment have equal access to opportunities for employment, career growth, training, and development and are protected from discrimination and harassment. ƒ Develops and recommends Commission-wide workforce diversity goals and reports on achievements. ƒ Is responsible for developing, implementing, and evaluating programs and policies to enable all Bureaus and Offices to manage a diverse workforce effectively and in compliance with all equal employment opportunity and civil rights requirements. ƒ Works closely with the Associate Managing Director - Human Resources Management to ensure compliance with federal and Commission recruitment and staffing requirements. ƒ Manages the Commission's equal employment opportunity compliance program. Responsibilities in this area include processing complaints alleging discrimination, recommending to the Chairman final decisions on EEO complaints within the Commission, and providing consulting services to employees and applicants on EEO matters. ƒ Develops and administers the Commission's program of accessibility and accommodation for disabled persons in accordance with applicable regulations. ƒ Represents the Commission at meeting with other public and private groups and organizations on matters concerning workforce diversity and equal employment opportunity. ƒ Maintain liaison with and solicits views of organizations within and outside the Commission on matters relating to equal opportunity and workforce diversity. - 79 - The Federal Communications Commission's budget estimates for Fiscal Year 2010 are summarized below: DISTRIBUTION OF BUDGET AUTHORITY: Change to FY 2008 FY 2009 FY 2010 Appropriated Actual BA Enacted Cong. Request Budget Authority Direct Appropriation: Current: (P.L. 111 - 8) $1,000 $0 $1,000 $1,000 Authority to Spend Offsetting Collections: Regulatory Fees 311,863 341,875 334,794 (7,081) Appropriation Total: $312,863 $341,875 $335,794 (6,081) Recission: Authority to Spend Other Off-setting Collections: 1) Economy Act/Misc. Other 1,741 1,741 2,500 2) Auctions Cost Recovery Reimbursements 1/ 85,000 85,000 85,000 Subtotal Other Offsetting Collections: $86,741 $86,741 $87,500 Total Budget Authority - Available to incur obligations: $399,604 $428,616 $423,294 Other Budget Authority Credit Program Account $0 2/ $6,432 $5,499 Universal Service Fund (USF) 3/ $21,480 $25,480 $0 Notes: to $85M. 2/ The Commission received authority to use prior year balances to fund FY 2008 obligations and outlays. FY 2010 Budget Estimates to Congress Summary of Requested Resources ($ in Thousands) 3/ The Consolidated Appropriations Act, 2008 (P.L. 110-161) language authorizes use of $21.48M to be used by the Office of the Inspector by the Inspector General for USF Audit Support. The OIG will have $36.7M in USF resources from FY 2008 and FY 2009 transfers, General for USF Audit Support. The Omnibus Appropriation Act, 2009 (P.L. 111-8) language authorizes use of $25.48M to be used which will be used to continue USF oversight and audit support for FY 2010. 1/ The Consolidated Appropriations Act, 2008 (P.L. 110-161) and the Omnibus Appropriation Act, 2009 (P.L. 111-8) limits the Auctions - 80 - DISTRIBUTION OF OBLIGATIONS: Change to FY 2008 FY 2009 FY 2010 Appropriated Actual BA Enacted Cong. Request Budget Authority Direct Appropriation: Personnel Compensation $1,000 $0 $1,000 $1,000 Personnel Benefits 0 0 0 0 Benefits to Former Employees 0 0 0 0 Other Obligations 0 0 0 0 Sum-Direct Obligations $1,000 $0 $1,000 $1,000 Offseting Collections - Obligations: Regulatory Fees $311,863 $341,875 $334,794 ($7,081) Subtotal - Obligations from Apprpriated Funds: (Less Recission/Lapsed): $312,863 $341,875 $335,794 ($6,081) Obligations - Other Offsetting Collections 1) Economy Act/Misc. Other 1,741 1,741 2,500 2) Auctions Cost Recovery Reimbursements 85,000 85,000 85,000 Subtotal Other Offsetting Collections: $86,741 $86,741 $87,500 TOTAL OBLIGATIONS 399,604 428,616 423,294 TOTAL OUTLAYS (Includes Direct & All Offsetting Collections) Other Budget Authority: Credit Program Account $0 1/ $6,432 $5,499 Universal Service Fund (USF) 2/ $21,480 $25,480 $0 1/ The Commission received authority to use prior year balances to fund FY 2008 obligations and outlays. ($ in Thousands) 2/ The Consolidated Appropriations Act, 2008 (P.L. 110-161) language authorizes use of $21.48M to be used by the Office of the Inspector by the Inspector General for USF Audit Support. The OIG will have $36.7M in USF resources from FY 2008 and FY 2009 transfers, General for USF Audit Support. The Omnibus Appropriation Act, 2009 (P.L. 111-8) language authorizes use of $25.48M to be used which will be used to continue USF oversight and audit support for FY 2010. FY 2010 Budget Estimates to Congress Summary of Requested Resources - 81 - OUTLAYS: FY 2008 FY 2009 FY 2010 Actual BA Enacted Cong. Request Outlays from new discretionary authority: Direct $1 $0 $1 USF Transfer 21 25 0 New Offsetting Collections: Regulatory Fees $325 $342 $336 Auctions Receipts 85 85 85 Interagency/Other 2 2 3 Homeland Security 2 2 2 Subtotal, Outlays from new discretionary authority $436 $456 $427 Outlays from prior year discretionary balances 0 11 72 TOTAL OUTLAYS $436 $467 $499 FY 2008 FY 2009 FY 2010 Actual BA Enacted Cong. Request Total Compensable Workyears: Full-Time Equivalent Employment (FTEs) 1,775 1,918 1,924 Proposed Distribution: Direct 1/ 80 Offsetting Collections 1/ 1,758 1,871 1,870 Auctions Credit Program Account 9 9 9 Universal Service Fund (USF) (Term) 0 38 38 TOTAL FTE CEILING 1,775 1,918 1,924 available from Direct Appropriation and Offsetting Collections. Offsetting Collections include Regulatory Fees, Auction Receipts for Direct Program operating costs and certain Economy Act Reimbursables. 1/ The distribution of FTEs between Direct and Offsetting Collections is estimated based on the prorata distribution of compensation funds FY 2010 Budget Estimates to Congress Summary of Requested Resources ($ in Millions) - 82 - DIRECT AUTHORITY - CURRENT: FY 2008 FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $1,000 $0 $1,000 Full-time Temporary (11.3) Part-time (11.3) Personnel Benefits (12.1) - - - - - - Subtotal Personnel Comp. & Benefits $1,000 $0 $1,000 Other Expenses: Benefits for Former Personnel (13.0) $- - $- - $- - Travel (21.0) - - - - - - Transportation of Things (22.0) - - - - - - GSA Rent (23.1) - - - - - - Other Rents, Comm., Utilities (23.3) - - - - - - Printing and Reproduction (24.0) - - - - - - Contract Services - Non-Fed (25.2) - - - - - - Fed. Purchase, Goods & Services (25.3) - - - - - - Operation & Maint. of Equipment (25.7) - - - - - - Supplies and Materials (26.0) - - - - - - Equipment (31.0) - - - - - - Land and Structures (32.0) - - - - - - Insurance Claims & Indemnities (42.0) - - - - - - Subtotal Other Expenses $- - $- - $- - Total Direct Authority Obligations $1,000 $0 $1,000 ($ in thousands) FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES - 83 - REGULATORY FEES - CURRENT: FY 2008 FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $167,820 $180,845 $182,306 Full-time Temporary (11.3) $543 585 590 Part-time (11.3) $2,523 2,719 2,741 Personnel Benefits (12.1) $40,018 42,137 42,565 Subtotal Personnel Comp. & Benefits $210,905 $226,286 $228,202 Other Expenses: Benefits for Former Personnel (13.0) $26 $27 $27 Travel (21.0) 2,036 3,433 1,954 Transportation of Things (22.0) 164 275 167 GSA Rent (23.1) 34,736 35,283 35,621 Other Rents, Comm., Utilities (23.3) 7,328 7,356 7,216 Printing and Reproduction (24.0) 1,498 3,224 1,258 Contract Services - Non-Fed (25.2) 22,751 39,454 19,256 Fed. Purchase, Goods & Services (25.3) 2,532 3,030 3,182 Operation & Maint. of Equipment (25.7) 23,166 17,059 27,811 Supplies and Materials (26.0) 2,072 1,944 2,000 Equipment (31.0) 4,649 4,429 8,025 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 1 75 75 Subtotal Other Expenses $100,958 $115,589 $106,592 Total Obligations from Regulatory Fees $311,863 $341,875 $334,794 Total Resources from Direct Appropriations $312,863 $341,875 $335,794 FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES ($ in thousands) - 84 - AUCTIONS COST RECOVERY REIMBURSABLE AUTHORITY: -- FY 2008FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $23,375 $26,055 $25,707 Full-time Temporary (11.3) 1 1 1 Part-time (11.3) 308 335 331 Personnel Benefits (12.1) 5,722 6,572 6,456 Subtotal Personnel Comp. & Benefits $29,406 $32,964 $32,495 Other Expenses: Benefits for Former Personnel (13.0) $4 $4 $4 Travel (21.0) 228 319 315 Transportation of Things (22.0) 0 0 0 GSA Rent (23.1) 6,561 6,254 6,623 Other Rents, Comm., Utilities (23.3) 2,525 3,084 2,906 Printing and Reproduction (24.0) 82 98 98 Contract Services - Non-Fed (25.2) 32,578 30,099 30,497 Fed. Purchase, Goods & Services (25.3) 1,114 1,665 1,260 Operation & Maint. of Equipment (25.7) 10,414 7,518 7,504 Supplies and Materials (26.0) 464 451 457 Equipment (31.0) 1,624 2,543 2,842 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 0 0 0 Subtotal Other Expenses $55,594 $52,036 $52,505 Total Auctions Cost Recovery Reimbursable Obligations: 1/ $85,000 $85,000 $85,000 1/ FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES ($ in thousands) The following table depicts the distribution of actual FY 2008, enacted FY 2009 and estimated FY 2010 obligations utilizing auctions cost recovery reimbursable authority. The Consolidated Appropriations Act, 2008 (P.L. 110-161) and the Omnibus Appropriation Act, 2009 (P.L. 111-8) limits the Auctions Program to $85M. - 85 - GOVERNMENT/OTHER REIMBURSABLE AUTHORITY -- FY 2008FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $83 $145 $70 Full-time Temporary (11.3) 0 0 0 Part-time (11.3) 0 0 0 Personnel Benefits (12.1) 9 40 23 Subtotal Personnel Comp. & Benefits $93 $185 $93 Other Expenses: Benefits for Former Personnel (13.0) $0 $0 $0 Travel (21.0) 38 69 66 Transportation of Things (22.0) 15 14 16 GSA Rent (23.1) 0 0 0 Other Rents, Comm., Utilities (23.3) 0 68 0 Printing and Reproduction (24.0) 0 0 0 Contract Services - Non-Fed (25.2) 1,255 502 1,673 Fed. Purchase, Goods & Services (25.3) 25 25 125 Operation & Maint. of Equipment (25.7) 5 4 12 Supplies and Materials (26.0) 23 107 28 Equipment (31.0) 586 767 488 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 0 0 0 Subtotal Other Expenses $1,948 $1,556 $2,407 Total Government/Other Reimbursable Authority $2,041 $1,741 $2,500 FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES ($ in thousands) The following table depicts the Economy Act/Other Reimbursable actual resources for FY 2008, enacted FY 2009, and estimated for FY 2010. - 86 - CREDIT PROGRAM ACCOUNT: -- FY 2008FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $1,145 $1,392 $948 Full-time Temporary (11.3) 2 0 0 Part-time (11.3) 0 0 0 Personnel Benefits (12.1) 276 327 228 Subtotal Personnel Comp. & Benefits $1,422 $1,718 $1,176 Other Expenses: Benefits for Former Personnel (13.0) $0 $0 $0 Travel (21.0) 2 2 6 Transportation of Things (22.0) 0 0 0 GSA Rent (23.1) 0 0 0 Other Rents, Comm., Utilities (23.3) 0 0 0 Printing and Reproduction (24.0) 0 0 0 Contract Services - Non-Fed (25.2) 3,243 3,454 2,620 Fed. Purchase, Goods & Services (25.3) 2,017 1,222 1,644 Operation & Maint. of Equipment (25.7) 77 33 49 Supplies and Materials (26.0) 0 3 2 Equipment (31.0) 150 0 1 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 0 0 0 Subtotal Other Expenses $5,490 $4,714 $4,323 Total Credit Program 1/ $6,912 $6,432 $5,499 1/ The Commission received authority to use prior year balances to fund FY 2008 obligations and outlays. FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES ($ in thousands) The following table depicts the distribution of obligations from the Credit Program account for FY 2008, FY 2009 and FY 2010. These obligations are presented in separate schedules apart from the Salaries & Expenses account and funded from Permanent Indefinite Authority. - 87 - UNIVERSAL SERVICE FUND: -- FY 2008 FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $0 $0 $0 Full-time Temporary (11.3) 77 3,108 0 Part-time (11.3) 0 0 0 Personnel Benefits (12.1) 16 955 0 Subtotal Personnel Comp. & Benefits $93 $4,063 $0 Other Expenses: Benefits for Former Personnel (13.0) $0 $0 $0 Travel (21.0) 28 500 0 Transportation of Things (22.0) 0 0 0 GSA Rent (23.1) 0 0 0 Other Rents, Comm., Utilities (23.3) 187 0 0 Printing and Reproduction (24.0) 0 0 0 Contract Services - Non-Fed (25.2) 1,143 20,667 0 Fed. Purchase, Goods & Services (25.3) 6 0 0 Operation & Maint. of Equipment (25.7) 0 0 0 Supplies and Materials (26.0) 0 50 0 Equipment (31.0) 68 200 0 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 0 0 0 Subtotal Other Expenses $1,433 $21,417 $0 Total Universal Service Program $1,526 1/ $25,480 2/ $0 3/ 1/ 2/ 3/ The OIG will have $36.7M in USF resources from FY 2008 and FY 2009 transfers, which will be used to continue USF oversight and audit support for FY 2010. FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES The Omnibus Appropriation Act, 2009 (P.L. 111-8) language authorizes use of $25.48M to be used by the Office of the Inspector General for USF Audit Support. ($ in thousands) The following table depicts the distribution of obligations from the use of Universal Service Funds for FY 2008, FY 2009 and FY 2010. These obligations are presented in separate schedules apart from the Salaries & Expenses account and funded from Permanent Indefinite Authority. The Consolidated Appropriations Act, 2008 (P.L. 110-161) language authorizes use of $21.48M to be used by the Office of the Inspector General for USF Audit Support. In FY 2008, $1.5M was obligated, the remainder $19.9M has been carryforward into FY 2009. - 88 - CARRYOVER REGULATORY FEES (NO-YEAR): -- FY 2008 FY 2009 FY 2010 Object Class Description Actual Enacted Cong. Request Personnel Compensation & Benefits: Full-time Permanent (11.1) $0 $0 $0 Full-time Temporary (11.3) 0 0 0 Part-time (11.3) 300 0 0 Personnel Benefits (12.1) 75 0 0 Subtotal Personnel Comp. & Benefits $375 $0 $0 Other Expenses: Benefits for Former Personnel (13.0) $0 $0 $0 Travel (21.0) 1,000 0 0 Transportation of Things (22.0) 300 0 0 GSA Rent (23.1) 0 0 0 Other Rents, Comm., Utilities (23.3) 800 0 0 Printing and Reproduction (24.0) 550 0 0 Contract Services - Non-Fed (25.2) 8,915 0 0 Fed. Purchase, Goods & Services (25.3) 0 0 0 Operation & Maint. of Equipment (25.7) 0 0 0 Supplies and Materials (26.0) 60 0 0 Equipment (31.0) 0 0 0 Land and Structures (32.0) 0 0 0 Insurance Claims & Indemnities (42.0) 0 0 0 Subtotal Other Expenses $11,625 $0 $0 Carryover $275 $0 $0 Total Regulatory Fees (No-Year) $12,275 1/ $0 $0 1/ The Consolidated Appropriations Act for 2008, P.L. 110-161, contained language that prohibits the Commission from using excess regulatory fees received in FY 2008 or any prior years. ($ in thousands) The following table depicts the estimated distribution of cumulative Regulatory Fees resulting from recoveries of prior year obligations. The FCC does not anticipate obligation of these funds. Use of carryover Regulatory Fees requires consent of appropriation subcommittees. FY 2010 Budget Estimates to Congress SUMMARY TABLES DISTRIBUTION OF RESOURCES - 89 - G o als: Bro ad b a n d C o mp etitio n S p ectru m M ed ia Pub l ic S a f e t y Mo d ern iz e R e s ou rce R e q ue s t FY 20 08 R esou r ces b y G o a l 1 / $1 4,1 6 0 , 8 2 5 $ 96 ,1 66 ,46 7 $ 8 5 ,2 41 ,9 39 $ 5 0 ,0 21 ,9 01 $3 3, 66 4,8 1 8 $ 33 ,7 44 ,0 50 $ 3 1 3 , 00 0, 00 0 Est i m a te d F Y 20 09 Re so ur c e s by Goal 2/ $1 9,9 6 3 , 8 8 0 $ 98 ,5 23 ,73 1 $ 9 0 ,7 26 ,6 53 $ 5 8 ,1 81 ,1 43 $3 4, 86 4,3 6 7 $ 39 ,6 15 ,0 09 $ 3 4 1 , 87 4, 78 3 On e-Time D ecrea ses: ($3 , 40 4, 61 1) ($ 40 4, 6 1 1 ) ($ 40 4, 60 3) ( $20 , 4 0 4 , 6 1 1 ) ( $2 ,0 54 , 7 4 4 ) ( $ 3 , 2 0 1 , 6 11) ($ 29, 8 7 4 , 7 9 1 ) E s tima ted Ba s e f o r FY 20 10 In creme n ts: $1 6,5 5 9 , 2 6 9 $ 98 ,1 19 ,12 0 $ 9 0 ,3 22 ,0 50 $ 3 7 ,7 76 ,5 32 $3 2, 80 9,6 2 3 $ 36 ,4 13 ,3 98 $ 3 1 1 , 99 9, 99 2 In cre men t a l D i strib u tion : Fi xe d Cost I n c r e a s e s 3/ 26 6, 65 8 1 , 8 1 0 , 8 81 1 , 60 5, 16 5 9 4 1 , 9 4 7 6 3 3 , 93 2 6 3 5 , 4 24 5, 8 9 4 , 0 0 8 Pro g ra mma tic In crea ses: 4/ -- IT C U p gr a d e s & C o n s o l i d a t i o n s 15 ,0 00 ,00 0 15 ,00 0 , 0 0 0 - - S t affi ng A dj u stm e nt 1, 00 0, 0 00 1, 0 00 ,0 00 - - DT V Out r ea c h 1 , 00 0, 00 0 1, 0 00 ,0 00 - - P u b lic Sa fety V eh i cles 9 0 0 , 00 0 9 00 ,0 00 T otal 20 10 R eq u est b y G o a l : $1 6,8 25 , 9 27 $ 99 ,9 30 ,00 1 $ 9 1,9 27 ,2 15 $ 3 9,7 18 ,4 79 $3 4, 34 3,5 5 5 $ 53 ,0 48 ,8 22 $ 3 3 5 , 79 4, 00 0 1/ T h e di st ri bu t i o n o f FY 20 08 re sou r c e s by g o a l a r e ba se d o n FY 20 08 YT D c o st re p o rt s. 2/ T h e es ti m a t e d d i s t r i b u t i o n of FY 2 0 0 9 re so ur c e s ' b y g o a l ar e b a se d on F Y 20 09 b u d g e t e s t i m a t e s t o Con g re ss, da t e d Fe br ua ry 20 08 . 3 / Un co ntrollab le p ay an d inflatio nary in cre ases requ ested h av e b een pro r ated across all g o a l s b a sed on F Y 20 08 ad j u ste d p e rce n t ag es. 4 / Prog ram m atic in creases req u este d h av e b een id en tified an d d i strib u ted to the g o al an d/o r g o als fo r wh ich th e reso urces w ill p r o v i de enh a n ced cap abi liti es in F Y 2 01 0. F Y 2010 B u d get E s tim at e s t o Con gre ss Di strib u t i o n of R e sou rces b y Goal - 90 - OC Description Proposed Pay Increase Inflationary Increase Programmatic Incr./Decr. Prior Year Init. Adjmt. 11.00 Compensation -- CY 2009 & CY 2010 Pay Raise for FY 2010 $3,738 -- Staffing Adjustment 800 -- FY 2009 one-time initiative (620) 12.00 Benefits -- Benefits associated with Pay Raise 861 -- Workers' Compensation 4 -- Staffing Adjustment 200 -- FY 2009 one-time initiative (201) 13.00 Benefits for Former Personnel 1 21.00 Travel and Transportation of Persons -- Domestic/International/Joint Board Travel 26 (295) -- Leased, Passenger Vehicles 2 22.00 Transportation of Things -- Parcel Post 1 -- Rent, Non-Passenger GSA and Commercial Vehicles 1 23.00 Rents, Communications, Utilities -- GSA Rent and Fees Increase: Portals I & II, field office space, warehouse, courtyard, warehouse 516 -- Non-GSA Space Rent 19 -- GSA and Non-GSA Telephones 43 -- Mail Service--Postage 7 -- GSA, Electric, Other Utilities 14 -- Telecommunications Service-Non-GSA 3 -- Other Equipment Rental/Copier Rental 18 24.00 Printing and Reproduction -- Printing/Reproduction/Binding 18 (66) 25.00 Other Contractual Services -- Contract Services - Federal & Non-Federal 223 (27,729) -- ADP Data Retrieval Services 19 -- Training/Tuition/Fees; Gov't-wide training initiative 12 -- Contract Purchases-Federal (Guard Services only) 4 -- Interagency Contracts 38 -- Field Office Buildings and Grounds; Space Repair 4 -- Health Services 2 -- Repair/Maintenance of Vehicles 1 -- ADP Software/ADP Equip. Maintenance; ADP Service Contracts 248 -- Repair Office Equipment/Technical Equipment 2 -- ITC Upgrade & Consolidation 10,500 -- DTV Outreach 1,000 -- Public Safety Support Vehicles 200 26.00 Supplies and Materials -- Field Fuel Supplies 2 -- Periodical & Subscriptions 7 -- General Supplies and Materials 20 31.00 Equipment -- Technical Equipment 4 (525) -- ADP Equipment 32 (86) -- ADP Software 2( -- Equipment 2 -- Vehicle Purchase 1 (350) -- Other Equipment 2 -- ITC Upgrade & Consolidation 4,500 -- Public Safety Support Vehicles 700 32.00 Lands and Structures - - - - - - 42.00 Insurance Claims and Indemnities - - - - - - TOTAL $4,603 $1,291 $17,900 ($29,875) TOTAL INCREASE/DECREASE ($6,081) FY 2010 Budget Estimates to Congress FY 2010 SUMMARY OF INCREASES BY BUDGET OBJECT CLASS CODE ($ in thousands) 2 - 91 - 25 FY 20 10 Budg et Es ti m a te s to Co ngr e s s ALL O C A TION OF OB LIGA TIONS BY OBJECT C L A S S C O D E ($ i n t h ou sand s) A d justm e nts P rogram mat i c F Y 2010 F Y 2008 F Y 2009 T o E st ab l ish C han ges T ot a l OB J E C T C L AS S C O DE A c tual E n ac te d F Y 2010 Base F Y 20 10 Base ( + / - ) R eq uest 11 P ers o n n e l Comp e n sat i on $17 7,13 8 $ 184, 149 $1,6 88 $185, 837 $ 800 $ 186,6 37 12 P ers o n n e l B e n e f i t s 4 0,43 2 42, 137 2 28 42, 365 200 42,5 65 13 Be ne f i ts f o r Former Per s o nn e l 2 6 2 7 1 27 0 2 7 21 T r avel & T r a n s. of P e r son s 2 ,25 8 3, 433 (1,4 78) 1, 954 0 1 ,9 54 22 T r an spo r t a tion of T h in gs 12 6 275 ( 1 08) 167 0 1 67 23 .1 G S A R e n t 3 5 ,15 8 35, 283 3 3 9 35, 621 0 35,6 2 1 23 .3 Other Ren t s, C o m m un ic ations, U t ili tie s 7,26 4 7 , 356 ( 1 40) 7, 216 0 7 ,2 16 24 P r inti n g 1,53 9 3 , 224 (1,9 66) 1, 258 0 1 ,2 58 25 .2 Other S e rvic es 2 1,00 5 39, 454 (21,3 98) 18, 056 1, 200 19,2 56 25 .3 F e d . P u r c ha s e , G ood s & Servi c e s 2,96 7 3 , 030 1 5 3 3 , 183 0 3 ,1 83 .7 Op /M ain t . o f E q u i p . / S o f t w a r e / In f o S y s 1 7,32 8 17, 059 2 5 3 17, 311 10, 500 27,8 1 1 2 6 Supp l i e s & M a t e ri a l s 1 , 7 87 1 ,9 4 4 5 6 2 ,0 0 0 0 2 , 0 0 0 31 E q u i pme n t / S o f t w a re 5,89 7 4 , 429 (1,6 04) 2, 825 5, 200 8,0 2 5 3 2 La nd, B u i l di ng s , St ruc t ure s 0 0 0 0 0 0 42 Insur . C l ai ms & Inde mni t i e s 1 1 7 5 0 75 0 7 5 S U B T O T A L AP P R OP RIA T I O N A U T HOR ITY $31 2,93 6 $ 341, 875 ( $ 23,9 78) 1/ $317, 897 $17, 900 $ 335,7 97 R e imbu rs a b les - G ov't / Ot h e r 1,74 1 1, 741 0 1, 741 759 2,5 00 A u c t ion s Cost R e cove ry- R e i mbu r s e m e n t 8 5,00 0 85, 000 0 85, 000 0 85,0 00 T O T A L R E Q U E S T $39 9,67 6 $ 428, 615 ( $ 23,9 78) $404, 638 $18, 659 $ 423,2 97 OT HE R BUD G E T A U T HORIT Y Cr e d i t P r o g ra m Acc o unt $0 2/ $6, 432 $5,4 9 9 U n i v ers a l Se rvi ce F und ( U S F ) $ 1, 52 6 3/ $25, 480 3/ $0 3/ 1 / I n clud es ad j u stm e nts fr om p r i o r y ear init ia tives. 2/ T h e C o m m is s i on re ce i v e d a u t h orit y t o u s e pr ior y e a r ba l a n c e s t o f u n d F Y 2 008 obl ig at i o n s a n d ou tl a y s . 3/ T h e C o n s ol ida t ed A p p r opri a ti on s A c t, 2008 (P.L . 11 0- 1 61) l a n g u a g e a u t h o r iz e s u s e of $21 .48M to be u s e d by t h e O f f i c e o f t h e In s p e c t o r G e n r a l f o r U S F A u di t S u ppo rt. In F Y 20 08, $ 1 .5M w a s ob li g a t e d, th e rem i n d e r $19 .9M h a s be en c a rr y f orw a rd i n t o F Y 2009 . Th e O m n i bu s A ppr opri a t i o n A c t, 2 009 (P.L . 111 - 8 ) la n g u a g e a u th ori z e s u s e o f $2 5.48 M t o be u s ed b y th e O f f i c e of t h e In s p e c t or G e n e ra l f o r U S F A u di t S u ppo rt. - 92 - FY 201 0 B u dget Es tim a tes to C o ngres s PRO R A T A ALL O C A TI O N O F O BLI GA TI ON S BY O B J E C T C L AS S CO DE ($ i n thousan d s) FY 20 09 Fun d i n g Sour ce FY 20 10 Fun d i n g S our ce Di rect O ffsetti ng T o tal O C D i rect O ffsettin g T o tal O C OB J E C T CLA S S CO D E A u t h o r i t y + Co lle ct io ns = A ll o c a t io n A ut h o r it y + C o lle ct io ns = A l lo c a t io n 11 Pe rs o n ne l Com p e n s at i on $ 0 18 4, 1 49 $18 4, 1 49 $ 1, 0 00 $1 85, 6 37 $1 86,637 12 Pe rs o n ne l Ben e fi ts 0 4 2, 13 7 4 2, 1 37 0 42, 5 65 42,565 13 Be ne fits for For m er Pe rs o n ne l 0 2 7 27 0 27 27 21 T r avel & T r ans. of Pe rs o n s 0 3, 43 3 3, 4 33 0 1, 9 54 1, 9 54 22 T r ans p or t ati on of T h i n gs 0 2 75 2 75 0 1 67 167 23.1 G S A Re nt 0 3 5, 28 3 3 5, 2 83 0 35, 6 21 35,621 23.3 O t h e r R e n t s , Com m u n i c ati ons , U t il i t i e s 0 7, 35 6 7, 3 56 0 7, 2 16 7, 2 16 24 Pr i n ti ng 0 3, 22 4 3, 2 24 0 1, 2 58 1, 2 58 25.2 O t h e r S e r vic e s 0 3 9, 45 4 3 9, 4 54 0 19, 2 56 19,256 25.3 Fe d. Pur c h a se s, G o o d s & S e r v ic e s 0 3 , 0 3 0 3, 0 3 0 0 3, 1 8 2 3 , 1 82 25.7 O p /M ai nt. of E q ui p. /S o ftw ar e/ In fo Sys 0 1 7, 05 9 1 7, 0 59 0 27, 8 11 27,811 26 Su ppl i e s & M at e r i al s 0 1, 94 4 1, 9 44 0 2, 0 00 2, 0 00 31 E q u ip m en t / Softw are 0 4, 42 9 4, 4 29 0 8, 0 25 8, 0 25 3 2 L a n d , B u i l d i n g s , S t r u c t u r e s 000000 42 In sur . Cl aim s & Ind e m n i ti e s 0 7 5 75 0 7 5 7 5 Ap pr opr i ati on-Di re c t B/A $ 0 $ 0 $0 $ 1, 0 00 $0 $1,000 Ap pr opr i ati on-O ffs etti ng C o l l e c t i o n s Re g . Fee s B/A : 0 34 1, 8 75 34 1, 8 75 0 3 34, 7 94 3 34,794 Sub to tal - B / A i n L an g u age $ 0 $34 1, 8 75 $34 1, 8 75 $ 1, 0 00 $3 34, 7 94 $3 35,794 Re i m b u r s abl e Progr a m - G ov ' t/ O t he r (E s t . ) 1, 74 1 1, 7 41 2, 5 00 2, 5 00 Au cti o ns Cost Re cove ry-Re i m b ur se m e n t 8 5 , 0 0 0 8 5 , 0 00 85, 0 0 0 85,000 T otal O b li gation s $42 8, 6 15 $4 23,294 OT H E R BUDG E T AU T H ORI T Y C redit Pr o g r a m A c co un t $ 6, 4 32 $5,499 U n i v ersa l Serv ice F u nd (U SF) $2 5, 4 80 $0 - 93 - Under the Telecommunications Act of 1996, telecommunications carriers that provide interstate and international telecommunications services are required to contribute funds for the preservation and advancement of universal service. The contributions generally provided, in turn, by each carrier's subscribers, are used to provide services eligible for universal service support as prescribed by the FCC. Eligible telecommunications carriers receive support from the universal service funds if they (1) provide service to high cost areas, (2) provide eligible services at a discount rate to schools, libraries or rural health care providers, or (3) provide subsidized service or subsidized telephone installation to low income con- sumers. Interest income on these funds is utilized to offset carrier contributions. Administrative costs of the program are provided from carrier contributions. Public Law 109-110 temporarily suspended the application of the Antideficiency Act to the Federal universal service fund programs authorized under section 254 of the Communications Act of 1934, through December 31, 2008. The Antideficiency Act requires that funds be available before incurring an obligation on behalf of the Federal Government. As a result of the Program Assessment Rating Tool analyses of the USF programs, the FCC is examining program policies, performance measures, and administrative effectiveness in order to ensure that the programs use resources efficiently and provide meaningful results. 2008 Actual 2009 Est. 2010 Est. Obligation by program activity: 00.01 Direct Program Activity $8,858 $9,560 $9,277 00.02 Program support 169 188 194 10.00 Total new obligations (object class 41.0) $9,027 $9,748 $9,471 Budgetary resources available for obligation: 21.40 Unobligated balance carried forward, start of year $1,670 $2,239 $1,930 22.00 New budget authority (gross) 8,576 8,572 8,724 22.10 Resources available from recoveries of prior year obligations 1,020 867 691 23.90 Total budgetary resources available for obligation 11,266 11,678 11,345 23.95 Total new obligations (9,027) (9,748) (9,471) 24.40 Unobligated balance carried forward, end of year $2,239 $1,930 $1,874 New budget authority (gross), detail: Mandatory: 41.00 Transferred to other accounts (21) (25) 0 60.20 Appropriation (special fund)--Receipts 8,404 8,494 8,575 60.20 Appropriation (special fund)--Interest 193 103 149 60.20 Appropriation (special Fund)--Sale non-Federal 0 0 0 62.50 Appropriation (total mandatory) $8,576 $8,572 $8,724 70.00 Total new budget authority (gross) $8,576 $8,572 $8,724 Change in obligated balances: 72.40 Obligated balance, start of year $3,383 $3,508 $3,314 73.10 Total new obligations 9,027 9,748 9,471 73.20 Total outlays (gross) (7,882) (9,075) (8,833) 73.45 Recoveries of prior year obligations (1,020) (867) (691) 74.40 Obligated balance, end of year $3,508 $3,314 $3,261 Outlays (gross), details: 86.97 Outlays from new mandatory authority 5,370 5,426 5,641 86.98 Outlays from mandatory balances 2,512 3,649 3,192 87.00 Total outlays (gross) $7,882 $9,075 $8,833 Net budget authority and outlays: 89.00 Budget authority $8,576 $8,572 $8,724 90.00 Outlays $7,882 $9,075 $8,833 Memorandum (non-add) entries: 92.01 Total investments, start of year: Federal securities: Par value $5,031 $5,741 $5,741 92.02 Total investments, end of year: Federal securities: Par value 5,741 5,741 5,741 95.02 Unpaid obligation, end of year 3,507 0 0 UNIVERSAL SERVICE FUND Program and Financing (in millions of dollars) - 94 - SPECTRUM AUCTION PROGRAM ACCOUNT This program provided direct loans for the purpose of purchasing spectrum licenses at the Federal Communications Commission's auctions. The licenses were purchased on an installment basis, which constitutes an extension of credit. The first year of activity for this program was 1996. As required by the Federal Credit Refom Act of 1990, this account records, for this program, the subsidy costs associated with the direct loans obligated in 1992and beyond (including modifications of direct loans or loan guarantees that resulted from obligations or commitments in any year), as well as administrative expenses of this program. The subsidy amounts are estimated on a present value basis and administrative expenses are estimated on a cash basis. The FCC no longer offers credit terms on purchases through spectrum auctions. Program activity relates to maintenance and close-out of existing loans. Program and Financing (in millions of dollars) 2008 Actual 2009 Est. 2010 Est. Obligations by program activity: 00.05 Reestimates of direct loan subsidy $0 $15 $0 00.06 Interest on reestimates of direct loan subsidy 0 61 0 00.09 Administrative Expenses 7 10 6 10.00 Total new obligations $7 $86 $6 Budgetary resources available for obligation: 21.40 Unobligated balance carried forward, start of year $9 $10 $0 22.00 New budget authority (gross) 0 76 7 22.10 Resources available from recoveries of prior year 80 23.90 Total budgetary resources available for obligation $17 $86 $7 23.95 Total new obligations ($7) ($86) ($6) 24.40 Unobligated balance carried forward, end of year $10 $0 $1 New budget authority (gross), detail: Mandatory: 60.00 Appropriation $0 $76 $7 Change in obligated balances: 72.40 Obligated balance, start of year $10 $3 $3 73.10 Total new obligations 7 86 6 73.20 Total outlays (gross) (6) (86) (9) 73.45 Recoveries of prior year obligations (8) 0 0 74.40 Obligated balance, end of year $3 $3 $0 Outlays (gross), detail: 86.97 Outlays from new mandatory authority $0 $76 $7 86.98 Outlays from mandatory balances 6 10 2 87.00 Total outlays (gross) $6 $86 $9 Net budget authority and outlays: 89.00 Budget authority $0 $76 $7 90.00 Outlays $6 $86 $9 95.02 Unpaid obligation, end of year $3 $0 $0 - 95 - Summary of Loan levels, Subsidy Budget Authority and Outlays by Program (in millions of dollars) 2008 Actual 2009 Est. 2010 Est. Direct loan upward reestimate subsidy budget authority 1350 Spectrum auction $0 $76 $0 1359 Total upward reestimate budget authority 0 76 0 Direct loan downward reestimate subsidy budget authority 1370 Spectrum auction 0 (199) 0 1379 Total downward reestimate budget authority 0 (199) 0 Administrative expense data: 3510 Budget authority 0 6 6 3590 Outlays from new authority 0 6 6 Object Classification (in millions of dollars) 2008 Actual 2009 Est. 2010 Est. 11.11 Personnel compensation: Full-time permanent $1 $1 $1 11.21 Civilian personnel benefits 0 0 0 12.52 Other services 3 5 3 12.53 Other purch of goods & services from Government acct 2 80 2 14.10 Grants, subsidies, and contributions 0 0 0 99.95 Below reporting threshold $1 $0 $0 99.99 Total new obligations $7 $86 $6 - 96 - As required by the Federal Credit Reform Act of 1990, this non-budgetary account records all cash flows to and from the Government resulting from direct loans obligated in 1992 and beyond (including modifications of direct loans that resulted from obligations in any year). The amounts in this account are a means of financing and are not included in the budget totals. Program and Financing (in millions of dollars) 2008 Actual 2009 Est. 2010 Est. Operating Expenses: 00.02 Interest Paid to Treasury $14 $7 $0 08.02 Direct program activity 0 32 0 08.04 Interest on downward reestimate 0 167 0 08.91 Direct Program by Activities - Subtotal $0 $199 $0 10.00 Total new obligations $14 $206 $0 Budgetary resources available for obligation: 21.40 Unobligated balance carried forward, start of year $46 $54 $0 22.00 New financing authority (gross) 22 476 0 22.60 Portion applied to repay debt 0 (324) 0 23.90 Total budgetary resources available for obligation $68 $206 $0 23.95 Total new obligations (14) (206) 0 24.40 Unobligated balance carried forward, end of year $54 $0 $0 New financing authority (gross), detail: Mandatory: 67.10 Authority to borrow: $7 $199 $0 Offsetting collections 69.00 Offsetting collections 15 277 0 70.00 Total new financing authority (gross) $22 $476 $0 Change in obligated balances: 73.10 Total new obligations $14 $206 $0 73.20 Total financing disbursements (gross) (14) (206) 0 87.00 Total financing disbursements (gross) 14 206 0 Offsets: Against gross financing authority and financing disbursements: Offsetting collections (cash) from: 88.00 Federal sources $0 $76 $0 88.25 Interest on uninvested funds 10 11 0 Non-Federal sources: 88.40 Interest received on loans 1 0 0 88.40 Non-Federal sources 0 0 0 88.40 Recoveries 4 190 0 88.90 Total offsetting collections (cash) $15 $277 $0 Net financing authority and financing disbursements: 89.00 Financing authority $7 $199 $0 90.00 Financing disbursements ($2) ($71) $0 SPECTRUM AUCTION DIRECT LOAN FINANCING ACCOUNT - 97 - Status of Direct Loans (in millions of dollars) 2007 Actual 2008 Est. 2009 Est. Cumulative balance of direct loans outstanding: 1210 Outstanding, start of year $377 $210 $99 1251 Repayments: Repayments and prepayments 0 0 0 1263 Write-offs for default: Direct loans (163) (111) (47) 1264 Other adjustments, net(adjust to princ recoveries) (4) 0 0 1290 Outstanding, end of year $210 $99 $52 6200 Net financing disbursements-Policy ($2) ($71) $0 6300 Net financing disbursements-Baseline $0 ($71) $0 Balance Sheet (in millions of dollars) 2007 Actual 2008 Est. 2009 Est. ASSETS: 1101 Federal assets: Fund balance with Treasury $54 $0 $0 Net value of assets related to post-1991 direct loan receivable: 1401 Direct loans receivable, gross $210 $0 $0 1402 Interest receivable 18 0 0 1405 Allowance for subsidy cost (-) (41) 0 0 1499 Net present value of assets related to direct loans $187 $0 $0 1901 Other Federal assets: Other assets 76 0 0 1999 Total assets $317 $0 $0 LIABILITIES: Federal liabilities 2103 Resources payable to Treasury $113 $0 $0 2105 Other (liability to prog. acct.) 198 0 0 2105 Other Debt 6 0 0 2999 Total liabilities $317 $0 $0 4999 Total liabilities and net position $317 $0 $0 - 98 - - 99 - FEDERAL COM M u N ICATIONS WASH I NGTON COMMISSION OFFICE OF THE CHAIRMAN The Honorable Susan M. Collins Ranking Member Committee on Homeland Security and Governmental Affairs United States Senate 344 Dirksen Senate Office Building Washington, D.C. 205 10 Dear Senator Collins: On November 19,2007, the Government Accountability Office (GAO) issued its report entitled, Digital Television Transition, Increased Federal Planning and Risk Management Could Further Facilitate the DTV Transition (GAO 08-43). In this report, the GAO made a recommendation for action to the Chairman of the Federal Communications Commission. Specifically, the GAO recommended in its report that the Chairman “develop and communicate a Comprehensive plan for the various aspects of the DTV transition, encompassing technical, policy, consumer outreach, and other critical elements.” On December 1 1,2007, the Commission made public a written response to the GAO report in which we detail the Commission’s considerable and comprehensive plans, goals and achievements on technical, policy, consumer outreach and other critical elements of the DTV transition spanning the past 20 years and going forward through its conclusion on February 17, 2009. I have enclosed a copy of our report here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding the DTV transition. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Kevin fMartin Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget Enclosure FED ERA L Co M M u N I CATI o N s CO M M I ss I o N WASH I NGTON OFFICE OF THE CHAIRMAN The Honorable Tom Davis Ranking Member Committee on Oversight and Government Reform U.S. House of Representatives B-350A Rayburn House Office Building Washington, D.C. 205 15 Dear Congressman Davis: On November 19,2007, the Government Accountability Office (GAO) issued its report entitled, Digital Television Transition, Increased Federal Planning and Risk Management Could Further Facilitate the DTV Transition (GAO 08-43). In this report, the GAO made a recommendation for action to the Chairman of the Federal Communications Commission. Specifically, the GAO recommended in its report that the Chairman “develop and communicate a comprehensive plan for the various aspects of the DTV transition, encompassing technical, policy, consumer outreach, and other critical elements.” On December 1 1,2007, the Commission made public a written response to the GAO report in which we detail the Commission’s considerable and comprehensive plans, goals and achievements on technical, policy, consumer outreach and other critical elements of the DTV transition spanning the past 20 years and going forward through its conclusion on February 17, 2009. I have enclosed a copy of our report here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding the DTV transition. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget Enclosure FED E R A L Co M M u N I CATI o N s Co M M I ss ION WASHINGTON OFFICE OF THE CHAIRMAN The Honorable Joseph I. Lieberman Chairman Committee on Homeland Security and Governmental Affairs United States Senate 340 Dirksen Senate Office Building Washington, D.C. 205 10 Dear Chairman Lieberman: On November 19,2007, the Government Accountability Office (GAO) issued its report entitled, Digital Television Transition, Increased Federal Planning and Risk Management Could Further Facilitate the DTV Transition (GAO 08-43). In this report, the GAO made a recommendation for action to the Chairman of the Federal Communications Commission. Specifically, the GAO recommended in its report that the Chairman “develop and communicate a comprehensive plan for the various aspects of the DTV transition, encompassing technical, policy, consumer outreach, and other critical elements.’’ On December 1 1,2007, the Commission made public a written response to the GAO report in which we detail the Commission’s considerable and comprehensive plans, goals and achievements on technical, policy, consumer outreach and other critical elements of the DTV transition spanning the past 20 years and going forward through its conclusion on February 17, 2009. I have enclosed a copy of our report here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding the DTV transition. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Kevin {Martin Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget Enclosure FED E RAL Co M M u N I CATI o N s Co M M I ss I o N WASHINGTON OFFICE OF THE CHAIRMAN The Honorable Henry A. Waxman Chairman Committee on Oversight and Government Reform U.S. House of Representatives 2 157 Rayburn House Office Building Washington, D.C. 2051 5 Dear Chairman Waxman: On November 19,2007, the Government Accountability Office (GAO) issued its report entitled, Digital Television Transition, Increased Federal Planning and Risk Management Could Further Facilitate the DTV Transition (GAO 08-43). In this report, the GAO made a recommendation for action to the Chairman of the Federal Communications Commission. Specifically, the GAO recommended in its report that the Chairman “develop and communicate a comprehensive plan for the various aspects of the DTV transition, encompassing technical, policy, consumer outreach, and other critical elements.” On December 1 1,2007, the Commission made public a written response to the GAO report in which we detail the Commission’s considerable and comprehensive plans, goals and achievements on technical, policy, consumer outreach and other critical elements of the DTV transition spanning the past 20 years and going forward through its conclusion on February 17, 2009. I have enclosed a copy of our report here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding the DTV transition. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget Enclosure FED E R A L C OM M U N I CAT1 0 N S COM M I SS ION WASH I NGTON On March 13,2008, the Government Accountability Office (GAO) issued its re OFFICE OF THE CHAtRMAN drt The Honorable Joseph I. Lieberman Chairman Committee on Homeland Security and Governmental Affairs United States Senate 340 Dirksen Senate Office Building Washington, D.C. 205 10 Dear Chairman Lieberman: ’ GAO Report at 4. ’See GAO DraJ Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was information systems and database management resources. By had already secured Congressional approval to make significant budget and planning processes for these systems enhancements databases and systems used to support the Commission’s enforcement activities. some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized performance oals to better manage the enforcement process and to program (including the establishment of written internal this process. ’ The Commission implemented an internal assess the performance and accountability of the enforcement program. Unfortunately, the GAO Report contains several probIems that detract from its uti ity. We raised these problems with GAO during the course of its examination, but the fla s remain in the report. First, the GAO relied on information that is significantly out of-date in making its conclusions and recommendations. In some cases, the GAO relied o I information more than four years old rather than examine more current informati relying on information that is out-of-date, the GAO’s report provides a description of the Commission’s current enforcement processes. In addition to using outdated infomation, the GAO may inaccurately present During the preparation of this report, the Commission informed the GAO of that the draft report contained such inaccuracies. For example, the GAO’s u data, which the GAO derived fiom the Commission’s databases, does not c the information contained in EB’s databases. GAO states that the Cornmis enforcement databases do not contain information about the disposition of a c This is incorrect. This information resides in the problem resolution or si sections of the Commission’s database systems. This section of the d accessible to GAO during the come of their investigation. During t In March 2006, the Commission resolved to work on public safety interference complaints with n one day; non-emergency interference complaints within one month; indecency complaints within nine onths; and formal complaints within one year. The Commission works to resolve all other investigations 1 and performance goals in our annual Performance and Accountability Report. Below are the results fi m the Commission’s 2007 Performance and Accountability Report. The indecency complaints are curre k tly complaints within 15 months. The Commission publicly reports on its progress at meeting these involved in litigation. Enforcement Investigations Performance Results - 2007 No. of Investigations No. oTInvestigations CitQOry Meeting Goal Not Meeting Goal Public Safety Interference 388 0 Non-Emergency lntcrfaencc 89s 15 Formal Complaints 6 2 Indecency Complaints 60 I 2625 Other Investigations/Complaints 29608 75 Other InvcstigatiodCompIaints 29608 7s YO Meeting Goal I 00.00% 98.35% 75.00% 18.63% 99.75% 99.75% 2 example, in one part of its report, the GAO states that 83% of the investigations ere listed as closed with no action. Commission review of the databases and paper re rds, however, indicate only 3% were closed with no action. In fact, 71% were closed 'th compliance found, 15% closed after taking action and 1 1 YO closed due to insufici nt information. Had GAO scrolled through the problem resolution or similar notatio sections of the Commission's database it would have found readily available data f report, the Commission informed the GAO of our concerns with the draft report. CPNI certification, audits of certification-based facilities, Emergency Alert Syste indicating that action had indeed been taken on all the domestic interference, requirements, and Cable TV leakage investigations listed in the Report. As in Attachment 7 showing examples of actual investigations of databases, the problem resolution section of the database memorializes the Enforcement Bureau staffduring a particular investigation. The dismissed for insufficient information provided by the complainant, was resolved at the time of inspection (e.g., interference resolved indicate whether a iinding of compliance was made, whether the investigation w On January 22,2008, the Commission provided the GAO with a response that in more detail the discrepancies between the data contained within the databases and GAO's interpretation of those data. The GAO included response as an attachment to its report. I have enclosed a copy of the for your convenience. The Commission appreciates the opportunity to report on the actions it has taken information concerning this or any other matter, please do not hesitate to contact d will continue taking regarding its enforcement program. If I can provide additional t Sincerely, Kevin J. Martin Chairman cc: Director, PhysicaI Infrastructure, Government Accountability Office Office of Management snd Budget \ 3 FEDERAL COMMUNICATIONS COMMISSION WASH I NGTON were already aware of these issues and already had plans in place to improve bot Commission’s enforcement data collection and processes. OFFICE OF THE CHAIRMAN the The Honorable Susan M. Collins Ranking Member Committee on Homeland Security and Governmental Affairs United States Senate 344 Dirksen Senate Office Building Washington, D.C. 205 10 Dear Senator Collins: The Commission is a proponent of strong enforcement action to protect ensure the Communications Act of 1934 (the Act) is carried out in the by Congress. During my tenure, the Commission has undertaken more than 3,40 enforcement actions. These enforcement actions have resulted in $65.7 million in fines, forfeitures, and consent decree payments - including mo $43 million in 2007 alone, which the GAO acknowledges is the since the Enforcement Bureau was created in 1999. In addition, devoted significant resources to reviewing and taking action on 1 13,000 consumer complaints. ’ GAO Report at 4. ’See GAO Draft Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was its limited information systems and database management resources. By July 2007, the Co had already secured Congressional approval to make significant modifications databases and systems used to support the Commission’s enforcement activities. budget and planning processes for these systems enhancements had been some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized enforc ment performance oals to better manage the enforcement process and to automate PO ions of this process. ’ The Commission implemented an internal performance measurem nts program (inchding the estabkhment of written internal controls) to collect data sed to assess the performance and accountability of the enforcement program. j Unfortunately, the GAO Report contains several problems that detract from its raised these problems with GAO during the course of its examination, but the remain in the report. First, the GAO relied on information that is significantly information more than four years old rather than examine more current relying on information that is out-of-date, the GAO’s report provides a in making its conclusions and recommendations. In some cases, the GAO relied description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately pres During the preparation of this report, the Commission informed the GAO of that the draft report contained such inaccuracies. For example, the GAO’ data, which the GAO derived from the Commission’s databases, does not co the information contained in EB’s databases. GAO states that the Commissi enforcement databases do not contain information about the disposition of a This is incorrect. This information resides in the problem resolution or si sections of the Commission’s database systems. This section of the databas accessible to GAO during the course of their investigation. During the prep In March 2006, the Commission resolved to work on public safety interference complaints with one day; non-emergency interference complaints within one month; indecency complaints within nine onths; and formal complaints within one year. The Commission works to resolve all other investigations and complaints within 15 months. The Commission publicly reports on its progress at meeting these I performance goals in our annual Performance and Accountability Report. Below are the results Commission’s 2007 Performance and Accountability Report. The indecency complaints are involved in litigation. Enforcement Investigatfons Performance Results - 2007 No. of Investigations fitceory Meeting Goal Not Meeting Goal N 0. of Investigations Public Safety Interference 388 0 Non-Emergency Interference a95 IS Formal Complaints 6 2 ocher Invescigations/Complainls 29608 75 Indecency Complaints 601 2625 Other InvcctigationdComplaints 29608 75 % Meeting Coal LOO .Wh 98.35% 75.00% 18.63% 99.75% 99.7S% 2 report, the Commission informed the GAO of our concerns with the draft report. For example, in one part of its report, the GAO states that 83% of the investigations ere listed as closed with no action. Commission review of the databases and paper re ords, however, indicate only 3% were closed with no action. In fact, 71% were closed ‘th compliance found, 15% closed after taking action and 1 1 YO closed due to insuffic ent information. Had GAO scrolled through the problem resolution or similar notati n sections of the Commission’s database it would have found readily available da indicating that action had indeed been taken on all the domestic interference, ind cency, CPNI certification, audits of certification-based facilities, Emergency Alert Syste ! requirements, and Cable TV leakage investigations listed in the Report. As dem nstrated in Attachment 7 showing examples of actual investigations of various types in th databases, the probIem resolution section of the database memorializes findings ade by the Enforcement Bureau staff during a particular investigation. The notation wo Id indicate whether a finding of compliance was made, whether the investigation w s dismissed for insufficient information provided by the complainant, or whether ; e issue was resolved at the time of inspection (e.g., interference resolved prior to inspect+n). On January 22,2008, the Commission provided the GAO with a response that in more detail the discrepancies between the data contained within the databases and GAO’s interpretation of those data. The GAO included response as an attachment to its report. I have enclosed a copy of the for your convenience. The Commission appreciates the opportunity to report on the actions it has taken lind will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact be. 1 Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Governmer Ofice of Management and Budget Accountability Office I 3 FEDERAL COM M U N ICATION S CO M M I SS I ON WASHINGTON On March 13,2008, the Government Accountability Office (GAO) issued its rep& OCClCL or THE CHAIRMAN entitled, Telecommunications: FCC Has Made Some Progress in the Manaaemer Enforcement Propram but Faces Limitations, and Additional Actions Are Needed 08- 125). The Honorable Henry A. Waxman Chairman Committee on Oversight and Government Reform U.S. House of Representatives 2 157 Raybum House Ofice Building Washington, D.C. 205 15 t of IQ (GAO Dear Chairman Waxman: The Commission is a proponent of strong enforcement action to protect ensure the Communications Act of 1934 (the Act) is Carried out in the by Congress. During my tenure, the Commission has undertaken more $65.7 million in fines, forfeitures, and consent decree payments - $43 million in 2007 alone, which the GAO acknowledges is the since the Enforcement Bureau was created in 1999. In addition, devoted significant resources to reviewing and taking action on 1 1 3,000 consumer complaints. enforcement actions. These enforcement actions have resulted in assessing more Because the Commission’s enforcement program is an important tool for ens statutory goals of the Act are met, I welcome recommendations on making improvements. In its draft report, the GAO recommends that the Commissio how it collects and analyzes enforcement-related data (e.g., complaints received, investigations conducted, enforcement actions taken). ’ In addition, the GAO recommends that the Commission develop and implement performance man practices, including the establishment of goals and performance measures.* pleased to report that the Commission had already implemented measures that the GAO recommendations. The GAO report focuses on the period from 2003 2006. As staff indicated to the GAO during its examination, by the time of th were already aware of these issues and already had plans in place to improve Commission’s enforcement data collection and processes. I First, the Commission had recognized that one of its principle challenges was its I information systems and database management resources. By July 2007, the Corn ’ GAO Report at 4. ’ See GAO Draft Report at pages 35-36. had already secured Congressional approval to make significant modifications to e budget and planning processes for these systems enhancements had been underw te for databases and systems used to support the Commission’s enforcement activities. some time, and we expect final delivery this year. I Second, during my tenure, the Commission has implemented standardized performance oals to better manage the enforcement process and to program (including the estabIishment of written internal assess the performance and accountability of the enforcement program. this process. ’ The Commission implemented an internal Unfortunately, the GAO Report contains several problems that detract hm its raised these problems with GAO during the course of its examination, but the remain in the report. First, the GAO relied on infomution that is significantly information more than four years old rather than examine more current in dig its ConcIusions and recommendations. In some cases, the GAO relied o relying on information that is out-of-date, the GAO’s report provides a misleadin description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately pre During the preparation of this report, the Commission informed the GAO of that the draft report contained such inaccuracies. For example, the GAO’s data, which the GAO derived from the Commission the infonnation contained in EB’s databases. GAO enforcement databases do not contain infomation about the dispo This is incorrect. This information resides in the problem resohtion or simil sections of the Commission’s database systems. This section of the database was accessible to GAO during the course of their investigation. Durin report, the Commission informed the GAO of our wncerns wi example, in one part of its report, the GAO states that 83% of the i involved in litigation. Enfommcnt Investigations Performance Resrlb- 2007 No. of Invtatigatiorc CltWlY Mering Coal Not Mcctlng Coal No. of Inwstigacioos Public Wdy Interference 388 0 Non-Emagcncy lntufmence 895 IS Fd Complaints 6 2 Indecency Complaints 601 2625 other lmnotigationXomplaintr 29608 75 W Meeting Cool 98.35% 75.00% 18.63% 99.75% ioo.oosb 99.75% 2 listed as closed with no action. Commission review of the databases and however, indicate only 3% were closed with no action. In compliance found, 15% closed after taking action and 1 1% closed due information. Had GAO scrolled through the problem resolution or similar n sections of the Commission's database it would have found readily available indicating that action had indeed been taken on all the domestic interfe CPNI certification, audits of certification-based facilities, requirements, and Cable TV leakage investigations Iisted in Attachment 7 showing examples of actual investigations of databases, the problem resolution section of the database m the Enforcement Bureau staff during a particular investigation. The notatio indicate whether a finding of compliance was made, wheth dismissed for insufficient information provided by the complainant, or whether th issue was resolved at the time of inspection (e&, interference resolved prior to inspecti 8 n). information concerning this or any other matter, please do not hesitate to contact On January 22,2008, the Commission provided the GAO with a response that databases and GAO's interpretation of those data. The GAO included only a for your convenience. ~ in more detail the discrepancies between the data contained witbin the Commissi response as an attachment to its report. I have enclosed a copy of the Ml respon &e. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget 3 FED E R A L CO M M u N I CAT ION s C o M M I ss I o N WASHINGTON OFFICE OF THE CHAIRMAN The Honorable Tom Davis Ranking Member Committee on Oversight and Government Reform U.S. House of Representatives B-350A Rayburn House Ofice Building Washington, D.C. 205 15 Dear Congressman Davis: On March 13,2008, the Government Accountability Office (GAO) issued its entitled, Telecommunications: FCC Has Made Some Promess in the Manage Enforcement Program but Faces Limitations. and Additional Actions Are Needed (GAO 08- 125). The Commission is a proponent of strong enforcement action to protect consume s and to ensure the Communications Act of 1934 (the Act) is carried out in the manner in ended enforcement actions. These enforcement actions have resulted in assessing more han $65.7 million in fines, forfeitures, and consent decree payments - including mor than $43 million in 2007 alone, which the GAO acknowledges is the highest annual t out since the Enforcement Bureau was created in 1999. In addition, the Commission bas devoted significant resources to reviewing and taking action on a backlog of mo+ than 1 13,000 consumer complaints. by Congress. During my tenure, the Commission has undertaken more than 3,40 i , I Because the Commission’s enforcement program is an important tool for ensurin the statutory goals of the Act are met, I welcome recommendations on making improvements. In its draft report, the GAO recommends that the Commission i prove investigations conducted, enforcement actions taken).’ In addition, the GAO I recommends that the Commission develop and implement performance manage ent pleased to report that the Commission had already implemented measures that ad ressed $ugh practices, including the establishment of goals and performance measures2 the GAO recommendations. The GAO report focuses on the period from 2003 2006. As staff indicated to the GAO during its examination, by the time of the au it, we were already aware of these issues and already had plans in place to improve both the Commission’s enforcement data collection and processes. B how it collects and analyzes enforcement-related data (e.g., complaints received, 7 ’ GAO Report at 4. See GAO Draft Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was information systems and database management resources. By July 2007, the budget and planning processes for these systems enhancements had been had already secured Congressional approval to make significant rnodifkwhs bo databases and systems used to support the Commission’s enforcement activities. some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized performance oals to better manage the enforcement process and to assess the performance and accountability of the enforcement program. this process. ’ The Commission implemented an internal program (including the establishment of written internal controls) to collect data sed to U Unfortunately, the GAO Report contains several problems that detract from its raised these problems with GAO during the course of its examination, but the remain in the report. First, the GAO relied on information that is significantly in making its conclusions and recommendations. In some cases, the GAO relied o information more than four years old rather than examine more current relying on information that is out-of-date, the GAO’s report provides a misIeadin description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately present ce ‘n data. During the preparation of this report, the Commission informed the GAO of our c ncerns that the drafi report contained such inaccuracies. For example, the GAO’s under1 7 ing data, which the GAO derived from the Commission’s databases, does not the information contained in EB’s databases. GAO states that the enforcement databases do not contain information about the This is incorrect. This information resides in the problem sections of the Commission’s database systems. This accessible to GAO during the course of their involved in litigation. Enforcement Investlptlons Performance Results - 2007 No. of Invertlgrtiono Category Mccting Coal Not Meeting Goal No. of InvesQations Public Safety Interference 388 0 Non-Emergency interference a95 15 Formal Complaints 6 2 Indecency Complaints 601 2625 Other Inves~igations/Complaints 29608 75 Other Invcstigations/CompIaints 29608 75 % Meeting Goal IO0.Wh 98.35% 75.00% 18.63.h 99.75% 99.75% report, the Commission informed the GAO of our concerns with the draft report. For example, in one part of its report, the GAO states that 83% of the investigations ere listed as closed with no action. Commission review of the databases and paper re ords, however, indicate only 3% were closed with no action. In fact, 71% were closed 'th compliance found, 15% closed after taking action and 1 1% closed due to insufic ent information, Had GAO scrolled through the problem resolution or similar notati I n sections of the Commission's database it would have found readily available da indicating that action had indeed been taken on all the domestic interference, ind cency, CPNI certification, audits of certification-based facilities, Emergency Alert Syste i requirements, and Cable TV Ieakage investigations listed in the Report. As demanstrated in Attachment 7 showing examples of actual investigations of databases, the problem resolution section of the database memorializes the Enforcement Bureau staff during a particular investigation. The indicate whether a finding of compliance was made, whether the dismissed for insufficient information provided by the complainant, or whether was resolved at the time of inspection (e.g., interference resolved prior to On January 22,2008, the Commission provided the GAO with a response that setp forth in more detail the discrepancies between the data contained within the Commissidn's databases and GAO's interpretation of those data. The GAO included only a part1 of that response as an attachment to its report. I have enclosed a copy of the full responsp here for your convenience. I The Commission appreciates the opportunity to report on the actions it has taken 8"" will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact be. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Government ,ccountability Ofice Office of Management and Budget 3 FEDERAL COMMUNICATIONS COMMISSION I WASH IN GTO N , OFFICE OF TUE CHAIRMAN The Honorable Robert Byrd Chairman Committee on Appropriations United States Senate S 13 1 Capitol Office Building Washington, D.C. 205 10 Dear Chairman Byrd: On March 13,2008, the Gove 08- 125). I The Commission is a proponent of strong enforcement action to protect ensure the Communications Act of 1934 (the Act) is carried out in the by Congress. During my tenure, the Commission has enforcement actions. These enforcement actions have resulted in $65.7 million in fines, forfeitures, and consent decree payments $43 million in 2007 alone, which the GAO acknowledges is the since the Enforcement Bureau was created in 1999. In addition, devoted significant resources to reviewing and taking action on 1 13,000 consumer complaints. Because the Commission’s enforcement program is an important tool for ensuri g the improvements. In its draft report, the GAO recommends that the Commission i prove how it collects and analyzes enforcement-related data (e.g., complaints received, statutory goals of the Act are met, I welcome recommendations on making investigations conducted, enforcement actions taken). ’ In addition, the GAO 1 recommends that the Commission develop and implement performance practices, including the establishment of goals and performance pleased to report that the Commission had already implemented the GAO recommendations. The GAO report focuses on the 2006. As staff indicated to the GAO during its examination, were already aware of these issues and already had plans in place to improve bo Commission’s enforcement data collection and processes. ’ GAO Report at 4. See GAO Draft Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was its imited information systems and database management resources. By July 2007, the Co nln ission had already secured Congressional approval to make significant modifications to lthe budget and planning processes for these systems enhancements had been underw y for databases and systems used to support the Commission’s enforcement activities. some time, and we expect final delivery this year. P Second, during my tenure, the Commission has implemented standardized performance oals to better manage the enforcement process and to this process. ’ The Commission implemented an internal performance measurempnts program (including the establishment of written internal controls) to collect data lpsed to assess the performance and accountabiIi ty of the enforcement program. I Unfortunately, the GAO Report contains several problems that detract from its raised these problems with GAO during the course of its remain in the report. First, the GAO relied on information that is in making its conclusions and recommendations. In some cases, information more than four years old rather than examine more current relying on infomation that is out-of-date, the GAO’s report provides a description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately present cert in data. During the preparation of this report, the Commission informed the GAO of our ncerns that the drafi report contained such inaccuracies. For example, the GAO’s underliing data, which the GAO derived from the Commission’s databases, does not corresp$nd to the information contained in EB’s databases. GAO states that the Commission’s enforcement databases do not contain information about the disposition of a corn This is incorrect. This information resides in the problem resolution or similar sections of the Commission’s database systems. This section of the database accessible to GAO during the course of their investigation. During the 4 In March 2006, the Commission resolved to work on public safety interference complaints with involved in litigation. Enforcement Investigations PCrf0m18NCe Results - 2007 No. of Investigations Category Meeting Goal Not Meeting Coal No. of Investigations Public Safety Interference 388 0 Non-Emergency Interferenee 895 15 Fonnal Complaints 6 2 Other InvesfigationslComplaints 29608 75 Indecency Complaints 60 I 2625 Other InvestigationslComplaints 29608 75 % Meeting Gml 100.00% 98.35% 75.Wh 18.43% 99.75% 99.75% 2 report, the Commission informed the GAO of our concerns with the d& report. IFor example, in one part of its report, the GAO states that 83% of the investigations ere listed as closed with no action. Commission review of the databases and paper re 9 ords, compliance found, 15% information. Had GAO sections of the however, indicate only 3% were closed with no action. In fact, 71% were closed indicating that action had indeed been taken dismissed for insufficient was resolved at the time On January 22,2008, the Commission provided the GAO with a response that se* forth in more detail the discrepancies between the data contained within the Commissi n’s databases and GAO’s interpretation of those data. The GAO included only a part 0 of that response as an attachment to its report. I have enclosed a copy of the full responsp here for your convenience. I The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact be. , Sincerely, Kevin J. Martin Chairman cc: Director, Physical In;. astructure, Government Accountability Ofice Office of Management and Budget 3 FEDERAL COMMUNICATIONS COMMISSION WASHINGTON OFFICE OF THE CHAIRMAN The Honorable Thad Cochran Ranking Member Committee on Appropriations United States Senate 146A Capitol Office Building Washington, D.C. 205 10 Dear Senator Cochran: On March 13,2008, the Government Accountability Office (GAO) issued its reprt entitled, Telecommunications: FCC Has Made Some Promess in the Manaeremdnt of Its Enforcement Propram but Faces Limitations, and Additional Actions Are Needeb (GAO 08-125). The Commission is a proponent of strong enforcement action to protect ensure the Communications Act of 1934 (the Act) is carried out in the enforcement actions. These enforcement actions have resulted in $65.7 million in fines, forfeitures, and consent decree payments by Congress. During my tenure, the Commission has undertaken more than 3,4 $43 million in 2007 alone, which the GAO acknowledges is the since the Enforcement Bureau was created in 1999. In addition, the CommissioTas devoted significant resources to reviewing and taking action on a backlog of mote than 1 13,000 consumer complaints. I Because the Commission’s enforcement program is an important tool for ensuri g the statutory goals of the Act are met, I welcome recommendations on making n improvements. In its draft how it collects and analyzes investigations conducted, enforcement recommends that the Commission develop and pleased to report that the Commission the GAO recommendations. The GAO report focuses on the practices, including the establishment of 2006. As staff indicated to the GAO during its examination, by the time of the a+dit, we were already aware of these issues and already had plans in place to improve both the Commission’s enforcement data collection and processes. ‘ GAO Report at 4. See GAO Drafr Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was its limited information systems and database management resources. By July 2007, the Co had already secured Congressional approval to make significant modifications budget and planning processes for these systems enhancements had been databases and systems used to support the Commission’s enforcement activities. some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized performance oals to better manage the enforcement process and to program (including the establishment of written internal controls) to this process. ’ The Commission implemented an internal performance measure assess the performance and accountability of the enforcement program. Unfortunately, the GAO Report contains several problems that detract from its utility. We raised these problems with GAO during the course of its examination, but the fla s remain in the report. First, the GAO relied on information that is significantly ou -of-date in making its conclusions and recommendations. In some cases, the GAO relied w n information more than four years old rather than examine more current informati relying on information that is out-of-date, the GAO’s report provides a description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately present During the preparation of this report, the Commission informed the GAO of that the draft report contained such inaccuracies. For example, the GAO’s data, which the GAO derived from the Commission’s databases, does not the information contained in EB’s databases. GAO states that the enforcement databases do not contain information about the This is incorrect. This information resides in the problem sections of the Commission’s database systems. This section of the database was lreadily accessible to GAO during the course of their investigation. During the preparatiok of this I In March 2006, the Commission resolved to work on public safety interference complaints wit in one day; non-emergency interference complaints within one month; indecency complaints within nin months; and formal complaints within one year. The Commission works to resolve all other investigation I and Commission’s 2007 Performance and Accountability Report. The indecency complaints are complaints within 15 months. The Commission publicly reports on its progress at meeting these performance goals in our annual Performance and Accountability Report. Below are the results -. involved in litigation. Enforcement Investigations Performance Results - 2007 No. of Invcsttgatlonr Category Meeting Goal Not Meeting Coal No. of Investigations Public Safety lnterfercncc 388 0 Non-Emergency Interference 895 15 Fotmal Complaints 6 2 Indecency Complaints 601 2625 Other Inves~igacions/Complaints 29608 15 Other InvestigationXomplaints 29608 75 9’0 Meeting Coal I00.00% 98.35% 75.00% 18.63% 99.75% 99.75% 2 report, the Commission informed the GAO of our example, in one part of its report, the GAO states that 83% of the Iisted as closed with no action. Commission review of the however, indicate only 3% were closed with no action. In fact, 71% were compliance found, 15% closed after taking action and 1 1 YO closed due to information. Had GAO scroIled through the problem resolution or sections of the Commission’s database it would have found readily indicating that action had indeed been taken on a11 the requirements, and Cable TV leakage investigations listed in the Report. As demo strated CPNI certification, audits of certification-based facilities, Emergency Alert Syste in Attachment 7 showing examples of actual investigations of various types in th databases, the problem resolution section of the database memorializes findings lade by the Enforcement Bureau staff during a particular investigation. The notation would indicate whether a finding of compliance was made, whether the investigation wa dismissed for insuficient information provided by the complainant, or whether th issue was resolved at the time of inspection (e.g., interference resolved prior to inspecti E n). t On January 22,2008, the Commission provided the GAO with a response that set forth in more detail the discrepancies between the data contained within the Commissi d n’s databases and GAO’s interpretation of those data. The GAO included only a part lof that response as an attachment to its report. I have enclosed a copy of the full responsb here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken and will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact &e. ’ Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Government Accounta Ofice of Management and Budget ility Office I 3 FEDERAL COMMUNICATIONS COMMISSION WASH I NGTON I OFFICE. OF THE CHAIRMAN The Honorable David R. Obey Chairman Committee on Appropriations U.S. House of Representatives H218 Capitol Office Building Washington, D.C. 205 15 Dear Chairman Obey: 08-125). , The Commission is a proponent of strong enforcement action to protect consum rs and to ensure the Communications Act of 1934 (the Act) is carried out in the manner i k tended by Congress. During my tenure, the Commission has undertaken more than 3,40(3 enforcement actions. These enforcement actions have resulted in assessing morel than $65.7 million in fines, forfeitures, and consent decree payments including more than $43 million in 2007 alone, which the GAO acknowledges is the highest annual a(mount since the Enforcement Bureau was created in 1999. In addition, the Commissioq has devoted significant resources to reviewing and taking action on a backlog of mo+ than 1 13,000 consumer complaints. Because the Commission’s enforcement program is an important tool for ensuritg the statutory goals of the Act are met, I welcome recommendations on making improvements. In its draft report, the GAO recommends that the Cornmission ibprove how it collects and analyzes enforcement-related data (e.g., complaints received; investigations conducted, enforcement actions taken). ’ In addition, the GAO recommends that the Commission develop and implement performance managedpent practices, including the establishment of goals and performance measures.2 pleased to report that the Commission had already implemented measures that the GAO recommendations. The GAO report focuses on the period from 2003 2006. As staff indicated to the GAO during its examination, by the time of the were already aware of these issues and already had plans in place to improve Commission’s enforcement data collection and processes. I ’ GAO Report at 4. * See GAO DraJ Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was its limited information systems and database management resources. By July 2007, the Co had dready secured Congressional approval to make significant modifications databases and systems used to support the Commission’s enforcement activities. budget and planning processes for these systems enhancements had been some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized enforclement performance oals to better manage the enforcement process and to automate poqions of this process. ’ The Commission implemented an internal performance program (including the establishment of written internal controls) to assess the performance and accountability of the enforcement program. Unfortunately, the GAO Report contains several problems that detract from its ut lity. We raised these problems with GAO during the course of its examination, but the fla remain in the report. First, the GAO relied on information that is significantly oup-of-date in making its conclusions and recommendations. In some cases, the GAO relied dn information more than four years old rather than examine more current informatiqn. By relying on information that is out-of-date, the GAO’s report provides a misleadin1 description of the Commission’s current enforcement processes. p. In addition to using outdated information, the GAO may inaccurately present ce ain data. During the preparation of this report, the Commission informed the GAO of our oncerns that the draft report contained such inaccuracies. For example, the GAO’s underlying data, which the GAO derived from the Commission’s databases, does not corres nd to the information contained in EB’s databases. GAO states that the Commission’s T xisting enforcement databases do not contain information about the disposition of a corn laint. This is incorrect. This information resides in the problem resolution or similar no P ation sections of the Commission’s database systems. This section of the database was keadily accessible to GAO during the course of their investigation. During the preparatioh of this 1 In March 2006, the Commission resolved to work on public safety interference complaints widin one day; non-emergency interference complaints within one month; indecency complaints within and formal complaints within one year. The Commission works to resolve all other performance goals in our annual Performance and Accountability Report. Below Commission’s 2007 Performance and Accountability Report. The indecency complaints within 15 months. The Commission publicly reports on its involved in litigation. Enrorcement Investigations Performance Results - 2007 No. of Investigations Category Meeting Goal Not Meeting Goal No. of Investigations Public Safety Interference 388 0 Non-Emergency lntcrfemcc 895 I5 Formal Complaints 6 2 Indecency Complaints 60 I 2625 Other Investigations/Complaints 29608 75 Otha InvestigationdCompIaints 29608 75 YO Meeting Goal 100.00% 98.35% 75.000h 18.63% 99.15% 99.15% 2 report, the Commission informed the GAO of our concerns with the draft report. i For example, in one part of its report, the GAO states that 83% of the investigations +ere listed as closed with no action. Commission review of the databases and paper re ords, compliance found, 15% closed after taking action and 1 1 YO closed due to insuffic ti. ent however, indicate only 3% were closed with no action. In fact, 71% were closed information. Had GAO scrolled through the problem resolution or similar nottiti@ sections of the Commission’s database it would have found readily available datq indicating that action had indeed been taken on all the domestic interference, ind+cency, CPNI certification, audits of certification-based facilities, Emergency Alert System requirements, and Cable TV leakage investigations listed in the Report. As demqbnstrated in Attachment 7 showing examples of actual investigations of various types in thh databases, the problem resolution section of the database memorializes findings ade by the Enforcement Bureau staff during a particular investigation. The notation wo id indicate whether a finding of compliance was made, whether the investigation w s dismissed for insufficient information provided by the complainant, or whether e issue was resolved at the time of inspection (e.g., interference resolved prior to inspect i on). On January 22,2008, the Commission provided the GAO with a response that sets forth in more detail the discrepancies between the data contained within the Commission’s databases and GAO’s interpretation of those data. The GAO included only a pq of that response as an attachment to its report. I have enclosed a copy of the full responge here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken land will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Inhtructure, Government Accountability Office Office of Managancnt and Budget 3 FED E RAL c 0 M M U N 1 CAT1 0 N S CO M M i SS IO N WASH 1 NGTON OFFICE OF THE CHAIRMAN The Honorable Jerry Lewis Ranking Member Committee on Appropriations U.S. House of Representatives 10 1 6 Longworth House Office Building Washington, D.C. 205 15 Dear Congressman Lewis: On March 13,2008, the Government Accountability Office (GAO) issued its repprt 08-125). The Commission is a proponent of strong enforcement action to protect conswnqrs and to ensure the Communications Act of 1934 (the Act) is carried out in the manner in ended enforcement actions. These enforcement actions have resulted in assessing more ,than $65.7 million in fines, forfeitures, and consent decree payments - including mor& than $43 million in 2007 alone, which the GAO acknowledges is the highest annual mount since the Enforcement Bureau was created in 1999. In addition, the Commission~has devoted significant resources to reviewing and taking action on a backlog of mo$ than 1 13,000 consumer complaints. by Congress. During my tenure, the Commission has undertaken more than 3,40 il Because the Commission's enforcement program is an important tool for ensurin!g the statutory goals of the Act are met, I welcome recommendations on making improvements. In its draft report, the GAO recommends that the Commission improve how it collects and analyzes enforcement-related data (e.g., complaints received, investigations conducted, enforcement actions taken). In addition, the GAO recommends that the Commission develop and implement performance manageqent practices, including the establishment of goals and performance measures.2 pleased to report that the Commission had already implemented measures that addressed the GAO recommendations. The GAO report focuses on the period from 2003 thbough 2006. As staff indicated to the GAO during its examination, by the time of the aqdit, we were already aware of these issues and already had plans in place to improve both the Commission's enforcement data collection and processes. I ap ' GAO Report at 4. See GAO Draft Report at pages 35-36. First, the Commission had recognized that one of its principle challenges was its limited information systems and database management resources. By July 2007, the Conbmission had already secured Congressional approval to make significant modifications to the databases and systems used to support the Commission’s enforcement activities. The budget and planning processes for these systems enhancements had been underway for some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized enfordement performance oals to better manage the enforcement process and to automate poflions of this process. The Commission implemented an internal performance measurenbts program (including the establishment of written internal controls) to collect data used to assess the performance and accountability of the enforcement program. Unfortunately, the GAO Report contains several problems that detract from its utKlity. We raised these problems with GAO during the course of its examination, but the flaws remain in the report. First, the GAO relied on information that is significantly ou+of-date in making its conclusions and recommendations. In some cases, the GAO relied on information more than four years old rather than examine more current information. By relying on information that is out-of-date, the GAO’s report provides a misleading description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately present cer$iin data. During the preparation of this report, the Commission informed the GAO of our doncerns that the draft report contained such inaccuraci-es. For example, the GAO’s underlying data, which the GAO derived from the Commission’s databases, does not corresppnd to the information contained in EB’s databases. GAO states that the Commission’s bxisting enforcement databases do not contain information about the disposition of a com@laint. This is incorrect. This information resides in the problem resolution or similar notation sections of the Commission’s database systems. This section of the database was readily accessible to GAO during the course of their investigation. During the preparatiori of this In March 2006, the Commission resolved to work on public safety interference complaints within one day; non-emergency interference complaints within one month; indecency complaints within nine( months; and formal complaints within one year. The Commission works to resolve all other investigationd and complaints within 15 months. The Commission publicly reports on its progress at meeting these performance goals in our annual Performance and Accountability Report. Below are the results frbm the Commission’s 2007 Performance and Accountability Report. The indecency complaints are cumtly involved in litigation. Enforcemeat Investigations Performance Results - 2007 No. of Investigations No. of Investigations % Meeting Category Meeting GOPI Not Meeting Coal Goal Public Safety Interference 388 0 100.00% Non-Emergency Interference 895 I5 98.35% Formal Complaints 6 2 75.Wh Indecency Complaints 60 I 2625 18.63% Other Investigations/Cornplaints 29608 75 99.75% Other InvcstigationJComplain~s 29608 75 99.75% 2 report, the Commission informed the GAO of our concerns with the draft report. For example, in one part of its report, the GAO states that 83% of the investigations were listed as closed with no action. Commission review of the databases and paper reCords, however, indicate only 3% were closed with no action. In fact, 71% were closed with compliance found, 15% closed after taking action and 1 1% closed due to insuficfent information. Had GAO scrolled through the problem resolution or similar notatiqm sections of the Commission’s database it would have found readily available data; indicating that action had indeed been taken on all the domestic interference, indt$cency, CPNI certification, audits of certification-based facilities, Emergency Alert Systeh requirements, and Cable TV leakage investigations listed in the Report. As derndnstrated in Attachment 7 showing examples of actual investigations of various types in the databases, the problem resolution section of the database memorializes findings Qade by the Enforcement Bureau staff during a particular investigation. The notation would indicate whether a finding of compliance was made, whether the investigation we dismissed for insufficient information provided by the complainant, or whether @e issue was resolved at the time of inspection (e.g., interference resolved prior to inspectjon). On January 22,2008, the Commission provided the GAO with a response that sets forth in more detail the discrepancies between the data contained within the Commissitpn’s databases and GAO’s interpretation of those data. The GAO included only a pq of that response as an attachment to its report. I have enclosed a copy of the full responde here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken pnd will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact pe. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infiastructure, Government Accountability Office Office of Management and Budget 3 FEDERAL COMMUNICATIONS COM M ISSlON WASH I NGTON OFFICE OF 7HE CHAIRMAN The Honorable Edward J. Markey Chairman Subcommittee on Telecommunications and the Internet Committee on Energy and Commerce 2108 Rayburn House Office Building U.S. House of Representatives Washington, DC 205 15 Dear Chairman Markey: On March 13,2008, the Government Accountability Office (GAO) issued its repbrt entitled, Telecommunications: FCC Has Made Some Promess in the Management of Its Enforcement Program but Faces Limitations. and Additional Actions Are Neede$ (GAO 08- 125). The Commission is a proponent of strong enforcement action to protect consumqs and to ensure the Communications Act of 1934 (the Act) is carried out in the manner intended by Congress. During my tenure, the Commission has undertaken more than 3,4@ enforcement actions. These enforcement actions have resulted in assessing more 'than $65.7 million in fines, forfeitures, and consent decree payments - including morg than $43 million in 2007 alone, which the GAO acknowledges is the highest annual Tu"' since the Enforcement Bureau was created in 1999. In addition, the Commissionihas devoted significant resources to reviewing and taking action on a backlog of mork: than 1 13,000 consumer complaints. Because the Commission's enforcement program is an important tool for ensurirug the statutory goals of the Act are met, I welcome recommendations on making improvements. In its draft report, the GAO recommends that the Commission improve how it collects and analyzes enforcement-related data (e.g., complaints received, investigations conducted, enforcement actions taken). ' In addition, the GAO recommends that the Commission develop and implement performance managerpent practices, including the establishment of goals and performance measures.' pleased to report that the Commission had already implemented measures that addressed the GAO recommendations. The GAO report focuses on the period from 2003 tkough 2006. As staff indicated to the GAO during its examination, by the time of the addit, we were already aware of these issues and already had plans in place to improve botP the Commission's enforcement data collection and processes. I ap ' GAO Report at 4. See GAO Drafr Report at pages 35-36. 2 First, the Commission had recognized that one of its principle challenges was its limited information systems and database management resources. By July 2007, the Covission had already secured Congressional approval to make significant modifications to Ithe databases and systems used to support the Commission’s enforcement activities. he budget and planning processes for these systems enhancements had been underw#y for some time, and we expect final delivery this year. Second, during my tenure, the Commission has implemented standardized enforcpment performance oals to better manage the enforcement process and to automate porfions of this process. ’ The Commission implemented an internal performance measuremtnts program (including the establishment of written internal controls) to collect data $sed to assess the performance and accountability of the enforcement program. Unfortunately, the GAO Report contains several problems that detract from its utility. We raised these problems with GAO during the course of its examination, but the flaws remain in the report. First, the GAO relied on information that is significantly outtofdate in making its conclusions and recommendations. In some cases, the GAO relied an information more than four years old rather than examine more current information. By relying on information that is out-of-date, the GAO’s report provides a misleadin$ description of the Commission’s current enforcement processes. In addition to using outdated information, the GAO may inaccurately present certain data. During the preparation of this report, the Commission informed the GAO of our doncems that the draft report contained such inaccuracies. For example, the GAO’s underlying data, which the GAO derived fiom the Commission’s databases, does not correspond to the information contained in EB’s databases. GAO states that the Commission’s @xisting enforcement databases do not contain information about the disposition of a comfllaint. This is incorrect. This information resides in the problem resolution or similar nolation sections of the Commission’s database systems. This section of the database was teadily accessible to GAO during the course of their investigation. During the preparation of this In March 2006, the Commission resolved to work on public safety interference complaints withpn one day; non-emergency interference complaints within one month; indecency complaints within nine’months; and formal complaints within one year. The Commission works to resolve all other investigations1 and complaints within 15 months. The Commission publicly reports on its progress at meeting these performance goals in our annual Performance and Accountability Report. Below are the results from the Commission’s 2007 Performance and Accountability Report. The indecency complaints are curreptly involved in litigation. Enforcement Investigations Performance Results - 2007 No. of Investigations No. of Investigations 96 Meeting Category Meeting Coal Not Meeting Goal Goal Public Safety Interference 388 0 I oo.ooo/. Non-Emergency Interference a95 I5 98.35% Formal Complaints 6 2 75.00% Indecency Complaints 60 I 2625 18.63% Other InvestigationslComplaints 29608 75 99.15% , Other InvestigationdComplaints 29608 75 99.75% a report, the Commission informed the GAO of our concerns with the draft report. For example, in one part of its report, the GAO states that 83% of the investigations $ere listed as closed with no action. Commission review of the databases and paper re4ords, however, indicate only 3% were closed with no action. In fact, 71% were closed compliance found, 15% closed after taking action and 1 1 % closed due to information. Had GAO scrolled through the problem resolution or similar notatiqn sdana of tb: Coaunidon'r dnthsc it would have found readily available datal cedbtbn, audits of dfkatbn-bad facilities, Emettc+ncy Alat Syste requiregmm, and Cable TV leakage investigations listed in the Report. As dem strated in Attachment 7 showing examples of actual investigations of various types in th T databases, the problem resolution section of the database memorializes findings nlade by the Enforcement Bureau staff during a particular investigation. The notation wodd indicate whether a finding of compliance was made, whether the investigation wap dismissed for insufficient infixmation provided by the complainant, or whether thp issue was resolved at the time of inspection (e.g., interference resolved prior to inspectibn). tba yrti4a brl inlwa kea taken on all the doma& Merence, in?, On January 22,2008, the Commission provided the GAO with a response that set6 forth in more detail the discrepancies between the data contained within the Commission's databases and GAO's interpretation of those data. The GAO included only a partiof that response as an attachment to its report. 1 have enclosed a copy of the full responss here for your convenience. The Commission appreciates the opportunity to report on the actions it has taken #nd will continue taking regarding its enforcement program. If I can provide additional information concerning this or any other matter, please do not hesitate to contact me. Sincerely, Kevin J. Martin Chairman cc: Director, Physical Infrastructure, Government Accountability Office Office of Management and Budget 3 Xlr. Xlark Goldstsin Director, Phyxical Infri s t nlcture U.S. Government Xccountabiliiy Office LVVasliington. DC 2054s DCX Mr. Goldstein: Thank 1.0~1 for the opportunit!, to respond to the drdt Go\ c'rninent Xccountabilit) Ofhce (G.40) rcport concernmg Ihe cnfc~rccnic~i~ proccswa of [tic Fkcieral Communications Coitimiission (IZCC or C(minilssioi1) for the period January 1. 7003 rhicwgli Dec~.inher 3 1 . 2006. The Commi\sion is a proponent of' strong cnfnrcrnwnt action to protect consumers alhd 10 ensure rhe Conmunications .kt of 1934. d\ mended I the Ac>r ). is cm-ied out in the manner lintended b5 Congress. During ChLkirman ~1/1;irtin's tenure. tiie C'oniiiu.wm has undc'nktken more dhan 3.400 eiiforcenient actionh. These enforcement ,ictwns h,i\t. resultcd in asse\sing more thao 935.7 million in fines. forfeitures, and consent clccrce p.iynncnts - including more than 5-43 lnillion in 3007 done, \I hich rhc G 40 acknon ledges 1s the highesr mnual dmount since tht. Enforcemmt Bureau u A crcdted in 1999. In ddition. thc Con~nii\~~on ha\ devoted \ignificant rdsoiiIccs to re\wving and taking ,iction on 3 backlog of more ihaii 113.000 constinicr complaint$ as a result, the C'mmii\sioii no longer ha3 i~icNog 01 the>? c'oniplaint\ md nun t&s action fabter (JII '1 conwiner's coinplaint i Because thc C'oriinii\~io~i's enforcemcn~ program I\ iln irnporlant tool for ensuring thf stdtutor! - zo.11\ of the Act are nict, we M clcorne rec(~iiiiiien~,iti(~tis on making Improvement\. Ih its draft report, the GAO recuinmrnds th,it the Coiiiiiiissioii iiiiprm e hu\s it collrcrs and analyzes snforcement-rrlated d,:tu I c'.g., coniplaint\ rccei\ rd, in\ estigations conducted, cnforcbnient xtions taken). rndeed. the report Luncludc.\ that "1 I]imiraricins in FCC'\ current ,ipp@,ich fz)r collectin,o and andbzing enforcment da~i c'onstitule the challenge FCC faces in proitiding complete and accurate information on its enforcement prograni."' In addition, the G$,O recummends that the Cumrnission de\ elop and iniplcnient 1x1 iormance rnanagemcntlpractices. including [tie cstahlishnirnt of gods and prriormanc~c medsurc\. See G.40 Druft Keflorr at pages 35-36. \lr. \lark Goldstsin Page 2 Cnt'orttinatcly. the GAO Report con(;iins wvcral error\ ttid cletrvct from its utility. Wc iaiscd tlicsc problems Ivith GAO during rhc come of its cxmiinCtlion. but the flaws remain in the diaft report \'e have included iiddltion,tl informdtion in the ~tt~icllment in this, letter to rchpond to [he G.AO'\ report. Siniilarly. durins ~hc 2003-2006 period the G.40 exanlined, the Cornniission did not, regularly collect and review &ita to mewre the performance of the enfclrccn1cIlt prugrm. TIlis issue has been addressed. :Is noted above, the Cornniission reports on thesc periijrmance mea-ures in its ann ua I Pe r li mi1 ;i ncc an 0 :Ice ou n t ab i 1 it y Re port an if. going- fo rw a rd, \vi 11 prw i clc pe r f" brni ance informition in irs annual twdget submission to Congress. We are concernc.tl tliat Ci.;UO's failure to examine current practices vnc~ processes significantly ciiniinistics the \~~tic ot ttlc ~icport. Second. in addition to u\ing outdated information, the G.AO niade erron in prcscntirig certain &a. During the pcp;lrLttion of (his report, the Coniml\&m iiiforiiiecl the GAO of otbr cOncerns that the draft report contmecl factual tlaiv\. For example: the data prekenicd on page$ 19-20. R hish the GXO deri\ed from the Commibsion'\ cf,itah,i~es. cIoe\ not corrtqmnd to the information containcd in our ciatab,iwd. The GAO'\ drdt report at pap 19-20 significantly under\tLite5 the number of admoiii\hnicnt\/\~