OFFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
February 17,2010
The Honorable Charles Schumer
United States Senate
313 Hart Senate Office Building
Washington, D.C. 20510
Dear Senator Schumer:
Thank you for your letter seeking assistance for constituents residing at the Regency
Extended Care Center in Yonkers, New York. In your letter, you indicate that at least one
constituent was denied participation in TracFone's prepaid cellular telephone service, SafeLink
Wireless, because the Regency Extended Care Center was considered a facility with multiple
households. TracFone's SafeLink Wireless service is a supported service under the universal
service low-income Lifeline program.
I appreciate learning ofyour views on this issue, and I apologize for the delay in
responding. Commission staffhave been looking into this matter, and have been in contact with
TracFone officials in an effort to assist with your constituents' difficulties. Mr. Javier Rosado,
Senior Vice President ofLifeline Services at TracFone, has offered his services to assist your
constituents in obtaining the SafeLink Wireless service. Mr. Rosado can be reached at (301)
715-6575.
On October 21, 2009, the Commission released a Public Notice seeking comment on the
"one consumer-per household" rule in the context ofgroup living facilities. I am enclosing a
copy ofthe Public Notice for your information. The comment period has closed, and the
Commission staff is reviewing the filings and will fashion its recommendation as expeditiously
as possible.
I appreciate your bringing this matter to my attention. Please do not hesitate to contact
me if I can be offurther assistance.
Julius Genachowski
Chairman
Enclosure