CONSUMER ADVISORY COMMITTEE MEETING
Federal Communications Commission
445 12th Street, S.W., Room TW-C305, Washington, DC
Wednesday, June 30, 2010
8:30 a.m. - 4:00 p.m.
A G E N D A
Morning Session
8:30 - 9:00 a.m. Morning Beverages
9:00 - 9:10 a.m. Welcome, Call to Order, and Introductions
Debra Berlyn, Chair, Consumer Advisory Committee 
(CAC)
9:10 - 9:15 a.m. Meeting Logistics
Scott Marshall, CAC Designated Federal Officer, 
Consumer & Governmental Affairs Bureau (CGB)
9:15 - 9:30 a.m. Remarks by Commissioners [Invited schedules permitting]
9:30 – 9:45 a.m. Accessibility and Innovation Forum
Karen Peltz Strauss, Deputy Bureau Chief, CGB
9:45 – 10:00 a.m. CGB Update
Yul Kwon, Deputy Bureau Chief, Consumer and 
Governmental Affairs Bureau
10:00 - 10:10 a.m. Remarks by Commissioners 
[Invited schedules permitting]
10:10 - 10:30 a.m. Break
10:30 - 11:15 a.m. Bill Shock & Mobile Survey
Coleen Heitkamp, Chief, Policy Division, CGB
2
11:15 - 11:45 p.m. Universal Service Lifeline Link-up Programs 
Irene M. Flannery, Deputy Chief, Telecommunications 
Access Policy Division Wireline Competition Bureau 
11:45 - 1:00 p.m. Lunch Available in Commission Meeting Room
Afternoon Session
1:00 - 1:45 p.m. Broadband Working Group Recommendation
Lew Craig, Irene Leech, Charles Benton 
1:45 - 2:30 p.m. Consumer Protection Working Group Recommendation 
Lawrence Daniels
2:30 – 3:00 p.m. Disability Working Group Report
Cheryl Heppner
3:00 - 3:30 p.m. Update on the National Broadband Plan Implementation 
Agenda & Broadband Internet NOI
Phoebe Yang, Senior Advisor to the Chairman on 
Broadband, Office of Strategic Planning and Policy 
Analysis
3:30 – 3:45 p.m. Comments from the Public
3:45 - 4:00 p.m. Committee Discussion and Wrap-up
4:00 p.m. Adjournment