OrFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable John J. Duncan
U.S. House of Representatives
2207 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Duncan:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July I, 20 I0 
June 30, 201 I period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the cun'ent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that the e rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a No/ice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The No/ice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
•
Julius Genachowski
Of FleE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable William Lacy Clay
U.S. House of Representatives
2418 Rayburn House OFFice Building
Washington, D.C. 20515
Dear Congressman Clay:
Thank you For your leller regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 For Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover From the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a Fresh look at the VRS
rules with an eye to ensuring that this vital program remains eFfective, eFficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your inFormation.
I appreciate your continuing interest in this very important maller. Please let me know if
[ can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE OF
THE. CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Jason Chaffetz
U.S. House of Representatives
1032 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Chaffetz:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates forthe July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the cUlTent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your infoITnation.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
~-----.
Juli us Genachowski
Of.f.ICE" OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Dan Burton
U.S. House of Representatives
2308 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Burton:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the CUtTent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring thaI this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the cunent program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 20 I0
The Honorable Bruce Braley
U.S. House of Representatives
1019 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Braley:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes thai these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofIlIquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. 1am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Leonard Boswell
U.S. House of Representatives
1427 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Boswell:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets intelim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Il\. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensUJing that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
peliod.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's 'News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
•
Julius Genachowski
OF FICE OF
IHLCI~A'RMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Roy D. Blunt
U.S. House of Representatives
2229 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Blunt:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1 share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier T, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
•
Julius Genachowski
OF="F'ICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Rob Bishop
U.S. House of Representatives
123 Cannon House Office Building
Washington, D.C. 20515
Dear Congressman Bishop:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, histOlical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE OF
THE" CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5,20I0
The Honorable Michele Bachmann
U.S. House of Representatives
107 Cannon House Office Building
Washington, D.C. 20515
Dear Congresswoman Bachmann:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II peJiod at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the CUtTent tiered ratcs and NECA's proposcd ratcs based on
actual, historical costs. The Order notes thalthese rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-ycar
period.
The other item adopted on June 28 is a Notice ofIlIquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. Thc Notice poses questions that delve into many cost and reimbursement related
issucs, seeking to make the program less susceptiblc to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. 1am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
---_...-- .
Julius Genachowski
OFF"lC~OF
THE::. CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Todd Akin
U.S. House of Representatives
117 Cannon House Office Building
Washington, D.C. 20515
Dear Congressman Akin:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier lll. These
rates represent the average of the CUtTent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFnc£:. Of'"
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Joe Wilson
U.S. House of Representatives
212 Cannon House Office Building
Washington, D.C. 20515
Dear Congressman Wilson:
Thank you for your letter regarding the rcimbursement rate for Video Relay Service
(VRS). 1 share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the current tiered rates and NECA's proposed "ates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuling that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service du.ing a one-year
peliod.
The other item adopted on June 28 is a No/ice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The No/ice poses questions lhat delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, an<;l abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing intercst in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
.~-----.
Julius Genachowski
OF~ICEOF"
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5,2010
The Honorable Belly Sutton
U.S. House of Representatives
1721 Longwonh House Office Building
Washington, D.C. 20515
Dear Congresswoman Sullon:
Thank you for your leller regarding the reimbursement rate for Video Relay Service
(VRS). I share your suppon for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28,2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 201 I period at $6.2390 for Tier I, $6.2335 for Tier IT, and $5.0668 for Tier III. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. 1 am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very imponant maller. Please let me know if
I can be of any further assistance.
Sincerely,
.~----.
Julius Genachowski
OfCncf.: OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 20 I0
The Honorable Cliff Steams
U.S. House of Representatives
2370 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Stearns:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,20LO 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. 1 am enclosing a copy of the Commission's ews Release for your information.
I appreciate your continuing interest in this very important mailer. Please let me know if
I can be of any further assistance.
Sincerely,
- .
----
Julius Genachowski
Of f'ICL Of 
Tf'IE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 20 I0
The Honorable Mike Ross
U.S. House of Representatives
2436 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Ross:
Thank you for your letter regarding the re:mbursement rate for Video Relay Service
(VRS). I share your SUpp0l1 for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-tcrm approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30,2011 period at $6.2390 for Tier I, $6.2335 for Tier n, and $5.0668 for Tier III. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
,~-_..-- .
Julius Genachowski
OFr ICL OF
THECHAI~"'AN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Erik Paulsen
U.S. House of Representatives
126 Cannon House Office Building
Washington, D.C. 20515
Dear Congressman Paulsen:
Thank you for your leller regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II period at $6.2390 for Tier I, $6.2335 for Tier n, and $5.0668 for Tier Ill. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also renect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important mailer. Please let me know if
1 can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
O,-nc,," Of
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable James L. Oberstar
U.S. House of Representatives
2365 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Oberstar:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
[ appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
---_. .
Julius Genachowski
OrF"ICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Gwen S. Moore
U.S. House of Representatives
1239 Longworth House Office Building
Washington, D.C. 20515
Dear Congresswoman Moore:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier m. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofIlIquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The No/ice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
~----.
Julius Genachowski
OFFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Blaine Luetkemeyer
U.S. House of Representatives
1118 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Luetkemeyer:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier 11, and $5.0668 for Tier lIT. These
rates represent the average of the CUtTent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
1 appreciate your continuing interest in this very important maller. Please let me know if
I can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE Of'
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 20 I0
The Honorable Dave Loebsack
U.S. House of Representatives
1221 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Loebsack:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has becomc a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,20I0  
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier n, and $5.0668 for Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensUling that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program Jess susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
:----- .
Julius Genachowski
OI~I(;LOF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Christopher John Lee
U.S. House of Representatives
1711 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Lee:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, histOJical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. 1 am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
'------- .
Julius Genachowski
OffICE OF
THE: CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Tom Latham
U.S. House of Representatives
2217 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Latham:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1, 2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier 11, and $5.0668 for Tier III. These
rates represcntthe average of the CUITent tiered rates and NECA's proposed rates based on
actual, histOl;cal costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
'------ .
Julius Genachowski
Or-FleEO~
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Doug Lamborn
U.S. House of Representatives
437 Cannon House Office Building
Washington, D.C. 20515
Dear Congressman Lamborn:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1, 2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier ll, and $5.0668 for Tier ITT. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also renect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
Tappreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
Of"'F'ICE: OF'
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable John Kline
U.S. House of Representatives
1210 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Kline:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier IT, and $5.0668 for Tier III. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuling that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictabi lity to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's ews Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
OFFICE or
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Steve King
U.S. House of Representatives
1131 Longwotth House Office Building
Washington, D.C. 20515
Dear Congressman King:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier Ill. These
rates represent the average of the current tiered rates and NECA's proposed rates bascd on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rulcs with an eyc to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciatc your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
•
Julius Genachowski
OFFICE: OF
THE CHAIHMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 20 I0
The Honorable Ruben Hinojosa
U.S. House of Representatives
2463 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Hinojosa:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). J share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II period at $6.2390 for Tier T, $6.2335 for Tier II, and $5.0668 for Tier 111. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. J am enclosing a copy of the Commission's News Release for your information.
J appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
------ .
Julius Genachowski
On· ICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Martin Heinrich
U.S. House of Representatives
1505 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Heinrich:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1 share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30,2011 period at $6.2390 for Tier 1, $6.2335 for Tier II, and $5.0668 for Tier nI. These
rates represent the average of the cun'ent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice oflllquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice po cs questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the cun'ent program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
1 appreciate your continuing interest in this very important matter. Please let me know if
1can be of any further assistance.
Sincerely,
~-----.
Julius Genachowski
Of.FICE OF
THF CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Sam Graves
U.S. House of Representatives
1415 Longworth House Office Building
Washington, D.C. 20515
Dear Congressman Graves:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). 1 share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier 111. These
rates represent the average of the current tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reOect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ojIllquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that havc
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important maller. Please let me know if
I can be of any further assistance.
Sincerely,
------- .
Julius Genachowski
O,neE Of
THE" CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Jo Ann Emerson
U.S. House of Representatives
2440 Rayburn House Office Building
Washington, D.C. 20515
Dear Congresswoman Emerson:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28, 2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,2010 
June 30, 20 II period at $6.2390 for Tier I, $6.2335 for Tier n, and $5.0668 for Tier Ill. These
rates represent the average of the CUtTent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ofInquiry to take a fresh look at the VRS
rules with an eye to ensuting that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the cun'ent program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
I appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
----- .
Julius Genachowski
OFFICE OF
THE CHAIRMAN
FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON
August 5, 2010
The Honorable Vernon J. Ehlers
U.S. House of Representatives
2182 Rayburn House Office Building
Washington, D.C. 20515
Dear Congressman Ehlers:
Thank you for your letter regarding the reimbursement rate for Video Relay Service
(VRS). I share your support for VRS, which has become a critical communications tool for
many who are deaf or hard of hearing.
On June 28,2010, the Commission unanimously adopted two items to address immediate
and long-term approaches for sustaining the vital Telecommunications Relay Services, of which
VRS is one form. In an Order, the Commission sets interim VRS rates for the July 1,20I0 
June 30, 2011 period at $6.2390 for Tier I, $6.2335 for Tier II, and $5.0668 for Tier III. These
rates represent the average of the CUITent tiered rates and NECA's proposed rates based on
actual, historical costs. The Order notes that these rates also reflect a balance between the goal
of ensuring that VRS providers recover from the VRS Fund only the reasonable costs caused by
their provision of VRS and the goal of ensuring quality and sufficient service during a one-year
period.
The other item adopted on June 28 is a Notice ojInquiry to take a fresh look at the VRS
rules with an eye to ensuring that this vital program remains effective, efficient, and sustainable
in the future. The Notice poses questions that delve into many cost and reimbursement related
issues, seeking to make the program less susceptible to the waste, fraud, and abuse that have
plagued the current program. Bringing clarity and predictability to VRS compensation is high on
the Commission's list of priorities, and we will resolve this proceeding as expeditiously as
possible. I am enclosing a copy of the Commission's News Release for your information.
1 appreciate your continuing interest in this very important matter. Please let me know if
I can be of any further assistance.
Sincerely,
.------ .
Julius Genachowski