UNIVERSAL SERVICE MONITORING REPORT CC DOCKET NO. 98-202 2010 (Data Received Through October 2010) Prepared by Federal and State Staff for the Federal-State Joint Board on Universal Service in CC Docket No. 96-45 This report is available for reference in the FCC's Reference Information Center, Courtyard Level, 445 12th Street SW, Washington, DC 20554. Call Best Copy and Printing, Inc. at (202) 488-5300 to purchase a copy. The report can also be downloaded from the Wireline Competition Bureau Statistical Reports (formerly FCC-State Link) Internet site at . It is available in print image (pdf) files and compressed (zip) files in word processor (MS Word) and spreadsheet (MS Excel or Lotus 123 .wk4) formats. Table of Contents Index of Tables and Charts ...........................................................….…....….... 2 to 4 Introduction and Summary ..................................................................…....…... 5 to 7 Service List ...........................................................................................…......…. 8 to 11 1. Industry Revenues and Contributions .............................................…......… 1-1 to 1-43 2. Low-Income Support ......................................................................…......…. 2-1 to 2-53 3. High-Cost Support ..........................................................................…...….... 3-1 to 3-290 4. Schools and Libraries Support ........................................................…....….. 4-1 to 4-17 5. Rural Health Care Support ..............................................................….....…. 5-1 to 5-13 6. Subscribership and Penetration ........................................................….……. 6-1 to 6-104 7. Rates and Price Indices ...............................................…............……….….. 7-1 to 7-18 8. Network Usage …………………….............................................................. 8-1 to 8-32 9. Quality of Service ..............................................................................…....… . 9-1 to 9-13 2 Index of Tables and Charts Access Charges - Interstate - Per Line .........................................……..................... Table 7.7 Access Charges - Interstate - Per Line - by Carrier .............................……............. Table 7.9 Access Charges - Interstate - Per Minute ....................................................……..... Table 7.8 Access Charges - Interstate - Per Minute - by Carrier .............................................. Table 7.10 Carrier Telecommunications Revenues Reported on FCC Form 499-Q - 2010…… Table 1.9 Changes in Local Exchange Carriers …………………………………………….. Table 3.37 Consumer Price Indices - Annual Percentage Changes ……….....................…….. Chart 7.2 Consumer Price Indices - Average Annual Rates of Change ........................……... Table 7.1 Consumer Price Indices - Levels ..………......................................................…….. Chart 7.1 Consumer Price Indices - Levels - Telephone Components ………………………. Chart 7.3 Consumer Price Indices - Monthly ..................................................................……. Table 7.4 Contribution Base Revenues by Program - 2008……………………………….… Table 1.4 Customer Perception Surveys - Percentage of Customers Dissatisfied - 2009..........Table 9.4 Customer Perception Surveys - Sample Sizes - 2009 ............................................... Table 9.5 Data Used to Allocate Nationwide Revenue to States…………………………… Table 1.17 Embedded High-Cost Loop Fund Formulas ……...............................…….............. Table 3.3 High-Cost Loop Support Payments by State or Jurisdiction..…………….……….. Table 3.6 High-Cost Loop Support Payments by Study Area ..…………….…….........…….. Table 3.22 High-Cost Model Support Payments by State or Jurisdiction .………………....…. Table 3.9 High-Cost Model Support Payments by Study Area .…………………..…..…..…. Table 3.25 High-Cost Support Fund Payment History ...….......................................……......... Table 3.1 High-Cost Support Fund Payment History - ILECs and CETCs ..….......……......... Table 3.2 High-Cost Support Fund Payments - Total ...…...........................................……..... Chart 3.1 High-Cost Support Fund Payments - Total - ILECs and CETCs .................…….....Chart 3.2 High-Cost Support Mechanisms - 2009 - Monthly Support per Loop….. ………... Table 3.16 High-Cost Support Payments - Total by State or Jurisdiction .…..……………..…. Table 3.14 High-Cost Support Payments - Total by State or Jurisdiction - ILECs and CETCs Table 3.15 High-Cost Support Payments - Total by Study Area .…………………..…………. Table 3.30 ILEC High-Cost Loop Support Data - 2009 - by State or Jurisdiction ..……….…. Table 3.17 ILEC High-Cost Loop Support Data - 2009 - by Study Area ..….............................Table 3.31 ILEC High-Cost Loop Support Data - Percentage Changes - 2009 - by State…….. Table 3.18 ILEC High-Cost Loop Support Data - Percentage Changes - 2009 - by Study Area Table 3.32 ILEC High-Cost Support Payments per Loop Data - 2009 - by Study Area .......… Table 3.36 ILEC Loops - by State or Jurisdiction …………...…………………...…………….Table 3.20 ILEC Loops - by Study Area ….……………………………………...…………….Table 3.34 Information for Allocating Incumbent Local Exchange Revenues - by State ……...Table 1.18 Installation, Maintenance, and Customer Complaints - 2009 .................................. Table 9.1 Interstate Access Support Payments by State or Jurisdiction ..........................……. Table 3.12 Interstate Access Support Payments by Study Area .......................…………….…. Table 3.28 Interstate Common Line Support Trued-up Payments by State or Jurisdiction …... Table 3.11 Interstate Common Line Support Trued-up Payments by Study Area .............…… Table 3.27 Lifeline and Link Up Support Payments ….……………..............................………Chart 2.1 Lifeline Assistance - Annual Payments - by State or Jurisdiction .............................Table 2.8 Lifeline Assistance - Subscribers - by State or Jurisdiction ......………....................Table 2.6 Lifeline Assistance - Subscribers - Tribal and Non-Tribal Areas - by State .............Table 2.7 3 Index of Tables and Charts Lifeline Monthly Support - by State or Jurisdiction ..................................................Table 2.3 Lifeline Subscribers and Link Up Beneficiaries .....…….................................……. Table 2.1 Link Up Assistance - Annual Payments - by State ......……….....................…........ Table 2.11 Link Up Assistance - Beneficiaries - by State or Jurisdiction ..……….................... Table 2.9 Link Up Assistance - Beneficiaries - Tribal and Non-Tribal Areas - by State ..........Table 2.10 Local Switching Support Trued-up Payments by State or Jurisdiction ...........……. Table 3.13 Local Switching Support Trued-up Payments by Study Area .........................……. Table 3.29 Long-Term Support Payments by State or Jurisdiction ...................................……. Table 3.10 Long-Term Support Payments by Study Area .................................................……. Table 3.26 Low-Income Average Benefits by State or Jurisdiction ………………………...… Table 2.12 Low-Income Program Dollars by Study Area …………………..................……….Table 2.5 Low-Income Support Payments …….……………..........................................……. Table 2.2 Low-Income Support Payments by State or Jurisdiction …….……………....……. Table 2.4 Minutes - Interstate Access – ILEC ……………. ...................................….....…... Chart 8.1 Minutes - Interstate Access – ILEC by Study Area ............................………….…. Table 8.3 Minutes - Interstate Access – ILEC Quarterly Total ...............................….....…….Table 8.2 Minutes - Interstate Access – ILECs by Tier ...................................................……. Table 8.1 Penetration - Civilian Noninstitutionalized Adults.................................................... Chart 6.8 Penetration - Households .................................................................................……. Chart 6.1 Penetration by Household Size ........................................................................……. Table 6.11 Penetration by Household Size - 2009 - Chart ………..............................................Chart 6.5 Penetration by Household Size - Critical Values ............................................……. Table 6.17 Penetration by Householder's Age ...................................................................……. Table 6.12 Penetration by Householder's Age - 2009 - Chart ……….........................................Chart 6.6 Penetration by Householder's Age - Critical Values ........................................…….Table 6.18 Penetration by Income .....................................................................................……. Table 6.10 Penetration by Income - 2009 - Chart ………........................................................... Chart 6.4 Penetration by Income - Adjusted for Inflation …..........................................……. Chart 6.9 Penetration by Income - Critical Values ..........................................................……. Table 6.16 Penetration by Income by State - Adjusted for Inflation ….............................……. Table 6.14 Penetration by Income by State - Adjusted for Inflation - Sample Sizes …..............Table 6.20 Penetration by Labor Force Status ...................................................................……. Table 6.13 Penetration by Labor Force Status - 2009 - Chart ………….....................................Chart 6.7 Penetration by Labor Force Status - Critical Values ........................................….... Table 6.19 Penetration by Lifeline Assistance Level …………………………..……………... Table 6.7 Penetration by Lifeline Assistance Level - by State.………………………..............Table 6.8 Penetration by Lifeline Assistance Status …………………………..……………... Table 6.6 Penetration by Selected Characteristics ...........................................................……. Table 6.3 Penetration by State - 2009 - Map ……………….................................................... Chart 6.2 Penetration by State - Change 1984 to 2009.............................................................. Table 6.5 Penetration by State - Changes 1984 to 2009 - Map ................................................ Chart 6.3 Penetration by State - Critical Values ..............................................................……. Table 6.15 Penetration by State - Households ..................................................................……. Table 6.9 Penetration by State - Housing Units ...............................................................……. Table 6.4 Penetration Estimates - Historical ....................................................................…….Table 6.2 4 Index of Tables and Charts Pool Results - NECA - Common Line .............................................................……. Table 3.4 Pool Results - NECA - Traffic Sensitive ........................................................…….. Table 3.5 Price Indices - Annual Changes ......................................................................……. Table 7.2 Price Indices - Local and Long Distance Services - Annual Changes .............……. Table 7.3 Producer Price Indices - Monthly ………………………………………………… Table 7.5 Revenue per Minute - Average….....................................................................….... Table 7.6 Revenues - Total - 2008 ..................................................................................…… Table 1.7 Revenues by Type of Carrier - 2008……………………………………………… Table 1.8 Revenues from Telecommunications Service Provided for Resale - 2008 ……...…Table 1.5 Revenues from Telecommunications Service Provided to End Users - 2008 ……...Table 1.6 Rural Health Care - Disbursements by Service Speeds Acquired - by State ……… Table 5.3 Rural Health Care - Disbursements per Person - by State ……….…..........……..... Table 5.4 Rural Health Care Funding Commitments and Disbursements - by State ................Table 5.2 Rural Health Care Funding Disbursements by Funding Year ………….................. Table 5.1 Safety Net Additive Support Payments by State or Jurisdiction …………….....…..Table 3.7 Safety Net Additive Support Payments by Study Area ………………..…….……..Table 3.23 Safety Valve Support Payments by State or Jurisdiction ………........................…. Table 3.8 Safety Valve Support Payments by Study Area ………………………….….……. Table 3.24 Schools & Libraries Commitments & Disbursements by Applicant & Service Type Table 4.1 Schools & Libraries Commitments & Disbursements by State & Applicant Type . Table 4.2 Schools & Libraries Commitments & Disbursements by State & Service Type …. Table 4.3 Schools & Libraries Commitments & Disbursements per Student by State …….…Table 4.5 Schools & Libraries Commitments per Student ………………………..……......... Table 4.6 Schools & Libraries Disbursements by Service Provider Type ………....................Table 4.4 Schools & Libraries Disbursements per Student ……………..…………..……….. Table 4.7 Schools & Libraries Disbursements per Student - Chart ……………..…………... Chart 4.1 State Code Reference …............................................................................................ Table 8.4 Subscribership - Household - United States ....................................................……. Table 6.1 Switch Downtime and Trunk Blocking - 2009 ......................................................... Table 9.2 Switch Downtime Causes - 2009 ........…….............................................................. Table 9.3 Telecommunications Industry Revenues - Total ……..…….....................................Table 1.1 Telecommunications Industry Revenues by Service …..…….................................. Table 1.2 Telecommunications Revenues - by Type of Carrier ……..……..............................Table 1.3 Telecommunications Revenues - End User - by Provider - 2008………………… . Table 1.14 Telecommunications Revenues - End User - by State …..……................................ Table 1.13 Telecommunications Revenues - Interstate and International - by Provider - 2008 Table 1.16 Telecommunications Revenues - Intrastate - by Provider - 2008 …..……………... Table 1.15 Universal Service Program Requirements and Contribution Factors - 2010 ............Table 1.10 Universal Service Support - Distribution of Universal Service Payments - 2009 … Chart 1.1 Universal Service Support Mechanisms - 2008 and 2009 ……………………… Table 1.11 Universal Service Support Mechanisms - by State - 2009 …………………………Table 1.12 Unseparated ILEC NTS Revenue Requirement - by State or Jurisdiction ……...… Table 3.19 Unseparated ILEC NTS Revenue Requirement - by Study Area ……………...…. Table 3.33 Unseparated ILEC NTS Revenue Requirement per Loop - by State or Jurisdiction Table 3.21 Unseparated ILEC NTS Revenue Requirement per Loop - by Study Area ……… Table 3.35 5 Universal Service Monitoring Report CC Docket No. 98-202 2010 Introduction and Summary This is the fourteenth report in a series of reports prepared by federal and state staff members for the Federal-State Joint Board on Universal Service in CC Docket No. 96-45 (Universal Service Joint Board). 1 This report is based on information available to us as of October 2010. These reports contain information designed to monitor the impact of various universal service support mechanisms, and the methods used to finance them. These mechanisms were adopted by the Federal Communications Commission (Commission), based on recommendations from the Universal Service Joint Board. These reports are part of a monitoring program created by the Commission in 1997 to replace a similar program in CC Docket No. 87-339 that resulted in a series of nineteen Monitoring Reports. 2 The current program incorporates most of the information that was collected under the previous program, and also new materials from the reports of the administrator of the universal service support mechanisms, the Universal Service Administrative Company (USAC). To enhance our monitoring ability, we have created an open docket, 3 which allows data, materials, comments, and studies to be submitted by any interested party at any time. The monitoring program has proven to be valuable, not only as a report on the effects of the Commission’s regulatory policies, but also as a complete census of all incumbent local exchange carriers. Because smaller carriers generally are exempt from most Commission reporting requirements, the Monitoring Report incorporates data from several sources, including the National Exchange Carrier Association (NECA) and USAC. USAC collects information from all eligible (including competitive) local exchange carriers to administer the universal service support mechanisms. NECA, at the direction of the Commission, collects information in order to administer the access charge pools and also provides information to USAC that is utilized in administering the Universal Service Fund. The Monitoring Report, therefore, contains the only available comprehensive data on all incumbent local exchange carriers, including data on such matters as the number of telephone lines, calling volumes, and certain types of costs. It also includes some information on other carriers. This report presents data for the nine subject categories selected for monitoring. The first section provides information on the contributions to the universal service support mechanisms and industry revenues, on which those contributions are based. The next four sections provide information 1 The last report was released on December 31, 2009. Universal Service Monitoring Report, CC Docket No. 98-202, 2009 (Data Received Through August 2009), prepared by the Federal and State Staff for the Federal-State Joint Board on Universal Service in CC Docket No. 96-45. 2 Federal-State Joint Board on Universal Service, CC Docket No. 96-45, Report and Order, 12 FCC Rcd 8776, 9218, para. 869 (1997) (Universal Service First Report and Order). See 47 C.F.R. § 54.702(i). 3 CC Docket No. 98-202. 6 on the various support mechanisms: low-income support; high-cost support; schools and libraries support; and rural health care support. The remaining four sections provide information on matters that might be affected by the support mechanisms: subscribership and penetration; rates and price indices; network usage and growth; and quality of service. Two sections that appeared in monitoring reports through 2008: infrastructure; and revenues, expenses, and investment are no longer included in this report because the Commission has granted forbearance requests from the larger carriers that reported the data therein. The Monitoring Report is published once a year. The following are highlights of some of the material in this report. Section 1 provides an update on industry revenues and the universal service program requirements and contribution factors. Section 2 includes the latest data on the Lifeline and Link Up programs. Section 3 includes the most recent projected payments for all of the high-cost support mechanisms, based on the quarterly reports from USAC. It also includes information from the latest filing by NECA for the high-cost loop fund. Section 4 includes updated data on the schools and libraries support mechanism. Section 5 includes updated data on the rural health care support mechanism. Section 6 includes the most recent Census data on subscribership from the Current Population Survey and the American Community Survey. It also includes data on telephone penetration by income by state and a discussion of the impact of Lifeline programs on penetration. Section 7 includes updated Consumer Price Index and Producer Price Index data and other updated rate information. Section 8 includes the latest NECA data on access minutes. Section 9 includes updated data on the quality of service from the Commission's Automated Reporting Management Information System (ARMIS) reports. This entire report is available electronically through the Wireline Competition Bureau Statistical Reports 4 Internet site, which can be reached at http://www.fcc.gov/wcb/iatd/stats.html. It is available in both page image (.pdf) format and in a compressed (.zip) format, which, when unzipped yields word processing and spreadsheet files. In addition, information received well in advance of the next Monitoring Report will be made available on an interim basis in separate staff reports or in raw data files (such as most NECA filings used in the Monitoring Report) on the Wireline Competition Bureau Statistical Reports Internet site. For ease of public reference, parties submitting materials for this docket should provide a duplicate copy to the FCC's Reference Information Center, 5 where copies of all materials filed in the docket are available for public reference. This report has been prepared by the federal staff listed below and reviewed by the state staff listed below. These staff members can be contacted for further information: General Information: Jay Bennett (Federal) (202) 418-2761 James Eisner (Federal) (202) 418-7302 Industry Revenues and Contributions: James Eisner (Federal) (202) 418-7302 4 Formerly FCC-State Link. 5 Courtyard Level, 445 12th Street SW, Washington, DC 20554. 7 Susan Lee (Federal) (202) 418-1590 Craig Stroup (Federal) (202) 418-0989 Kay Marinos (Oregon) (503) 378-6730 Low-Income Support: Suzanne Mendez (Federal) (202) 418-0941 James Eisner (Federal) (202) 418-7302 Natelle Dietrich (Missouri) (573) 751-7427 Denise Parrish (Wyoming) (307) 777-7427 High-Cost Support: Jay Bennett (Federal) (202) 418-2761 James Eisner (Federal) (202) 418-7302 Joel Shifman (Maine) (207) 287-1381 Robert Haga (California) (415) 703-2538 Kerri DeYoung (Massachusetts) (617) 305-3580 Schools and Libraries Support: Craig Stroup (Federal) (202) 418-0989 John Vu (Federal) (202) 418-2333 Karl Henry (Indiana) (317) 232-5585 Peter Pescosolido (Connecticut) (860) 827-2671 Rural Health Care Support: Craig Stroup (Federal) (202) 418-0989 John Vu (Federal) (202) 418-2333 Vicki Helfrich (Mississippi) (601) 359-2660 George Young (Vermont) (802) 828-2358 Subscribership and Penetration: James Eisner (Federal) (202) 418-7302 Earl Poucher (Florida) (850) 487-8242 Kathy Hagans (Ohio) (614) 466-9583 Rates and Price Indices: Jonathan Kraushaar (Federal) (202) 418-0947 James Eisner (Federal) (202) 418-7302 Joel Shifman (Maine) (207) 287-1381 Christine Aarnes (Kansas) (785) 271-3132 Network Usage: James Eisner (Federal) (202) 418-7302 Suzanne Mendez (Federal) (202) 418-0941 John Ridgway (Iowa) (515) 281-4034 Lori Kenyon (Alaska) (907) 263-2123 Quality of Service: Jonathan Kraushaar (Federal) (202) 418-0947 Earl Poucher (Florida) (850) 487-8242 Brad Ramsay (NARUC) (202) 898-2207 8 SERVICE LIST All items filed in CC Docket No. 98-202 must be filed with the Secretary, Federal Communications Commission, 445 12th Street, SW, Room TW-B204, Washington, D.C. 20554, and the following Commissioners and staff members (e-mail addresses of staff members follow their mailing addresses): DOCKET NO. 96-45 JOINT BOARD MEMBERS Commissioner Mignon Clyburn Commissioner Michael J. Copps Joint Board Chair Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 8-B115 445 12th Street SW, Room 8-A302 Washington, DC 20554 Washington, DC 20554 Commissioner Meredith Attwell Baker Board Member John D. Burke Federal Communications Commission Vermont Public Service Board 445 12th Street SW, Room 8-A204 112 State Street, 4th Floor Washington, DC 20554 Montpelier, VT 05620-2701 Chairman Ray Baum Assistant Attorney General Simon ffitch State Joint Board Chair Office of the Attorney General Public Utility Commission of Oregon Public Counsel Section 550 Capitol Street, N.E., Suite 215 800 5 th Avenue, Suite 2000 P. O. Box 2148 Seattle, WA 98104-3188 Salem, OR 97308-2148 Commissioner Larry S. Landis Chairman James H. Cawley Indiana Utility Regulatory Commission Pennsylvania Public Utilities Commission 101 West Washington St., Suite 1500E 400 North Street Indianapolis, IN 46204 Commonwealth Keystone Building Harrisburg, PA 17120-3265 DOCKET NO. 96-45 FEDERAL-STATE JOINT BOARD STAFF Kay Marinos Karl Henry Public Utility Commission of Oregon Indiana Utility Regulatory Commission 550 Capitol Street, N.E., Suite 215 101 West Washington St., Suite 1500E Salem, OR 97301 Indianapolis, IN 46204 Kay.Marinos@state.or.us khenry@urc.in.gov Labros Pilalis George Young Pennsylvania Public Utilities Commission Vermont Public Service Board P.O. Box 3265 Drawer 20 Harrisburg, PA 17105 112 State Street, 4th Floor lpilalis@state.pa.us Montpelier, VT 05620-2701 George.Young@state.vt.us 9 Lori Kenyon Peter Pescosolido Regulatory Commission of Alaska Connecticut Department of Public Utility Control 701 West 8th Avenue, Suite 300 10 Franklin Square Anchorage, AK 99501 New Britain, CT 06051 Lorraine.Kenyon@Alaska.gov Peter.Pescosolido@po.state.ct.us Joel Shifman Natelle Dietrich Maine Public Utilities Commission Missouri Public Service Commission 242 State Street Governor’s Office Building State House Station 18 200 Madison Street Augusta, ME 04333-0018 Jefferson City, MO 65102 Joel.Shifman@maine.gov Natelle.Dietrich@psc.mo.gov Christine Aarnes Kerri DeYoung Kansas Corporation Commission Massachusetts Dept. of Telecommunications & Cable 1500 SW Arrowhead Rd. 1000 Washington Street, Suite 820 Topeka, KS 66604 Boston, MA 02118-6500 c.aarnes@kcc.ks.gov Kerri.DeYoung@state.ma.us John Ridgway Denise Parrish Iowa Utilities Board Wyoming Office of Consumer Advocate 350 Maple Street 2515 Warren Avenue, Suite 304 Des Moines, IA 50319-0069 Cheyenne, WY 82002 John.Ridgway@iub.state.ia.us dparri@state.wy.us Vicki Helfrich Earl Poucher Mississippi Dept. of Information TechnologyFlorida Office of the Public Counsel 301 North Lamar Street, Suite 508 111 West Madison, Room 812 Jackson, MS 39201-1495 Tallahassee, FL 32399-1400 Vicki.Helfrich@its.ms.gov Poucher.Earl@leg.state.fl.us Robert Haga Kathy Hagans California Public Utility Commission Office of Ohio Consumers’ Counsel 505 Van Ness Avenue 10 W. Broad St., Suite 1800 San Francisco, CA 94102 Columbus, OH 43215 RWH@cpuc.ca.gov hagans@occ.state.oh.us Brad Ramsay Jing Liu NARUC Washington Utilities & Transportation Commission 1101 Vermont Ave. NW, Suite 200 P.O. Box 47250 Washington, DC 20005 1300 South Evergreen Park Drive, SW jramsay@naruc.org Olympia, WA 98504-7250 jliu@utc.wa.gov 10 Angela Kronenberg Margaret McCarthy Office of Commissioner Clyburn Office of Commissioner Copps Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 8A-302 445 12th Street SW, Room 8-B115C Washington, DC 20554 Washington, DC 20554 Angela.Kronenberg@fcc.gov Margaret.McCarthy@fcc.gov Bradley Gillen Sharon Gillett, Chief Office of Commissioner Baker Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 8-A204B 445 12th Street SW, Room 5-C354 Washington, DC 20554 Washington, DC 20554 Bradley.Gillen@fcc.gov Sharon.Gillette@fcc.gov Carol Mattey, Deputy Chief Patrick Halley, Legal Advisor Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-C352 445 12th Street SW, Room 5-C347 Washington, DC 20554 Washington, DC 20554 Carol.Mattey@fcc.gov Patrick.Halley@fcc.gov Rebekah Goodheart, Associate Chief Elise Kohn, Telecommunications Policy Advisor Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-C330 445 12th Street SW, Room 5-C418 Washington, DC 20554 Washington, DC 20554 Rebehah.Goodheart@fcc.gov Elise.Kohn@fcc.gov Trent Harkrader, Chief Amy Bender, Deputy Chief Telecommunications Access Policy Division Telecommunications Access Policy Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-A426 445 12th Street SW, Room 5-B425 Washington, DC 20554 Washington, DC 20554 Trent.Harkrader@fcc.gov Amy.Bender@fcc.gov Gary Seigel Ted Burmeister Telecommunications Access Policy Division Telecommunications Access Policy Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-C408 445 12th Street SW, Room 5-B438 Washington, DC 20554 Washington, DC 20554 Gary.Seigel@fcc.gov Theodore.Burmeister@fcc.gov 11 Katie King Elizabeth Valinoti McCarthy Telecommunications Access Policy Division Telecommunications Access Policy Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-B544 445 12th Street SW, Room 5-A364 Washington, DC 20554 Washington, DC 20554 Katie.King@fcc.gov Elizabeth.McCarthy@fcc.gov Jamie Susskind Rebekah Bina Telecommunications Access Policy Division Telecommunications Access Policy Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-B418 445 12th Street SW, Room 5-B521 Washington, DC 20554 Washington, DC 20554 Jamie.Susskind@fcc.gov Rebekah.Bina@fcc.gov Cindy Spiers Robert (Beau) Finley Telecommunications Access Policy Division Telecommunications Access Policy Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 5-A340 445 12th Street SW, Room 5-B541 Washington, DC 20554 Washington, DC 20554 Cindy.Spiers@fcc.gov Robert Finley@fcc.gov Kimberly Scardino Telecommunications Access Policy Division Wireline Competition Bureau Federal Communications Commission 445 12th Street SW, Room 5-B448 Washington, DC 20554 Kimberly.Scardino@fcc.gov 12 OTHER FEDERAL STAFF Jay Bennett Rodger Woock, Division Chief Industry Analysis & Technology Division Industry Analysis & Technology Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 6-C212 445 12th Street SW, Room 6-A224 Washington, DC 20554 Washington, DC 20554 Jay.Bennett@fcc.gov Rodger.Woock@fcc.gov Alan Feldman, Deputy Division Chief Jim Lande Industry Analysis & Technology Division Industry Analysis & Technology Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 6-A223 445 12th Street SW, Room 6-A134 Washington, DC 20554 Washington, DC 20554 Alan.Feldman@fcc.gov Jim.Lande@fcc.gov Suzanne Mendez James Eisner Industry Analysis & Technology Division Industry Analysis & Technology Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 6-A144 445 12th Street SW, Room 6-A102 Washington, DC 20554 Washington, DC 20554 Suzanne.Mendez@fcc.gov James.Eisner@fcc.gov Craig Stroup John Vu Industry Analysis & Technology Division Industry Analysis & Technology Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12th Street SW, Room 6-A104 445 12th Street SW, Room 6-A360 Washington, DC 20554 Washington, DC 20554 Craig.Stroup@fcc.gov John.Vu@fcc.gov Susan Lee Jonathan Kraushaar Industry Analysis & Technology Division Industry Analysis & Technology Division Wireline Competition Bureau Wireline Competition Bureau Federal Communications Commission Federal Communications Commission 445 12 th Street SW, Room 6-B145 445 12 th Street SW, Room 6-A262 Washington, DC 20554 Washington, DC 20554 Susan.Lee@fcc.gov Jonathan.Kraushaar@fcc.gov