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Federal Communications Commission
445 12th Street, S.W.
Washington, D. C.  20554
This is an unofficial announcement of Commission action.  Release of the full text of a Commission order
constitutes official action.  See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
FOR IMMEDIATE RELEASE NEWS MEDIA CONTACT:
June 20, 2011 Margaret McCarthy at (202) 418-2000
STATEMENT BY COMMISSIONER MICHAEL J. COPPS APPLAUDING CHAIRMAN 
GENACHOWSKI’S ANNOUNCEMENT ON CRAMMING
“I applaud today’s announcement from Chairman Genachowski that the Commission will 
very soon consider proposed rules to protect consumers from ‘cramming.’  Millions of 
consumers may be victims of unauthorized charges on their phone bills every year.  For them, 
this Commission action comes not a moment too soon.  These charges can be heavy and, if 
undetected, repeated for months and even longer.  I look forward to working with the Chairman 
and all my colleagues on this item and other Consumer Empowerment Agenda proceedings to 
promote greater transparency and disclosure, including rules to prevent Bill Shock.  I 
congratulate Chairman Genachowski for his statement today and I look forward to working with 
him and all my colleagues to move us expeditiously to a final order to enhance basic consumer 
rights.”
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