TELEPHONE SUBSCRIBERSHIP IN THE UNITED STATES (Data through July 2011) Industry Analysis and Technology Division Wireline Competition Bureau Federal Communications Commission Released: December 2011 This report is available for reference in the FCC's Reference Information Center, Courtyard Level, 445 12th Street, SW, Washington, DC. Copies may be purchased by contacting Best Copy and Printing, Inc., 445 12th Street, SW, Room CY-B402, Washington, DC 20554, telephone (800) 378-3160, or via their website at www.bcpiweb.com. The report can also be downloaded from the Wireline Competition Bureau Statistical Reports Internet site at http://transition.fcc.gov/wcb/stats. U.S. Federal Communications Commission Telephone Subscribership Report 1 (Data as of November, 2010) Telephone Subscribership in the United States (Data through July 2010) Executive Summary This is the Federal Communications Commission’s (FCC’s) report on telephone subscribership in the United States, based on the Current Population Survey (CPS) conducted by the Census Bureau. 1 Updated subscribership statistics for the November 2010, March 2011, and July 2011 CPS data releases are included in this report. 2 Based on the most recent July 2011 data, we estimate that 95.6% of all households in the United States had telephone service. In addition, the report presents subscribership estimates by state, income levels, race, 3 age, household size, and employment status. Statistical Findings In July 2011: ƒ The telephone subscribership penetration rate in the U.S. was 95.6%, a decrease of 0.4% over the rate from July 2010. This decrease is not considered statistically significant. ƒ The telephone penetration rate for households in income categories below $20,000 was at or below 94.7%, while the rate for households in income categories over $75,000 was at least 98.9%. ƒ Among the states, the penetration rates ranged from a low of 91.4% to a high of 98.5%. ƒ Penetration rates ranged from 93.8% for households headed by a person under 25 to at least 95.9% for households headed by a person over 55. ƒ Households with one person had a penetration rate of 93.5%, compared to a rate of 96.5% for households with four or five persons. ƒ The penetration rate for unemployed adults was 95.1%, while the rate for employed adults was 96.7%. Background Continuing analysis of telephone penetration statistics allows one to examine the aggregate effects of Commission actions and industry evolution on households' decisions to maintain, acquire, or drop telephone service. This report presents comprehensive data on telephone penetration statistics collected by the Bureau of the Census under contract with the FCC. Along with telephone penetration statistics for the United States and each of the states, data are provided on penetration for various demographic characteristics. 1 Downloadable CPS data is freely available from the Census Bureau at www.cps.gov/cps. All statistics provided in this report are derived from such raw data. 2 The most recent previous report is Telephone Subscribership in the United States (May 19, 2011), Industry Analysis and Technology Division, Wireline Competition Bureau, Federal Communications Commission. Please refer to that and prior reports for data releases earlier than November 2010. 3 The racial categories reported in the CPS are white, black, and other. The “other” category (which includes Asians, Native Americans, and anyone else who doesn’t consider themselves white or black) is not included in the tables and charts in this report because the sample size is too small. The ethnic category Hispanic, however, is included. Hispanics can be of any race for purposes of the categories reported in the CPS. U.S. Federal Communications Commission Telephone Subscribership Report 2 (Data through July 2011) The most widely used measure of telephone subscribership is the percentage of households with telephone service, sometimes called a measure of telephone penetration. Prior to the 1980s, precise measurements of telephone subscribership received little attention. Traditionally, telephone penetration was measured by dividing the number of residential telephone lines by the number of households. Measures of penetration based on the number of residential lines, however, became less reliable as more and more households added second telephone lines and more consumers acquired second homes. By 1980, the traditional measure of penetration (residential lines divided by the number of households) reached 96%, 4 while the proportion of households reporting that they had telephones in the 1980 census was only 92.9%. Recognizing the need for more precise, periodic measurement of subscribership, the Commission requested that the Census Bureau include questions on telephone availability as part of its CPS, which monitors demographic trends between decennial censuses. The CPS is a staggered panel survey in which the people residing at particular addresses are included in the survey for four consecutive months in one year and the same four months in the following year. Use of the CPS has several advantages: it is conducted every month by an independent and expert agency, the sample is large, and the questions are consistent. Thus, changes in the results can be compared over time with a reasonable degree of confidence. 5 The specific questions regarding telephone asked in the CPS are: "Does this house, apartment, or mobile home have telephone service from which you can both make and receive calls? Please include cell phones, regular phones, and any other type of telephone." 6 And, if the answer to the first question is "no," this is followed up with, "Is there a telephone elsewhere on which people in this household can be called?" If the answer to the first question is "yes," the household is counted as having a telephone "in unit." If the answer to either the first or second question is "yes," the household is counted as having a telephone "available." The “in unit” data are reported in all of the tables and figures in this report. The “available” data are reported alongside the “in unit” data for Tables 3 through 12 and Figure 1. 4 See Table 6, Statistics of Communications Common Carriers (Federal Communications Commission, Year Ended December 31, 1980). 5 Unfortunately, penetration statistics derived from the CPS cannot be directly compared with the penetration estimates based on the responses to the long forms of the 1980, 1990, and 2000 decennial censuses or the American Community Survey (ACS). This is due to differences in sampling techniques and survey methodologies as well as differences in the context in which the questions are asked. For example, the 2010 ACS reported 97.5% of all occupied housing units in the United States had telephone service available, whereas the March 2010 CPS data showed a household penetration rate of 96.0%. This difference is statistically significant and may indicate that the CPS value is on the low side and the ACS value is on the high side, with the most probable value lying somewhere in between. 6 The questions are intended to be neutral as to whether the household has wireline or wireless phones. Through November 2004, this question had been worded: "Is there a telephone in this house/apartment?" Because of the increasing number of households that have wireless only, there was some concern that some of these households may not think of their mobile phones when asked if they have a telephone. Consequently, beginning in December 2004, CPS changed its telephone question to the wording given above. The values since March 2005 reflect the new question. While we note there was an apparent drop in the penetration rate between November 2004 and March 2005, at least some of this drop may be attributable to households that responded to the previous form of the question by reporting the presence of a telephone which was no longer in service. U.S. Federal Communications Commission Telephone Subscribership Report 3 (Data through July 2011) Although the survey is conducted every month, not all questions are asked every month. The telephone questions are asked once every four months, in the month that a household is first included in the sample and in the month that the household re-enters the sample a year later. Since the sample is staggered, the reported information for any given month actually reflects responses over the preceding four months. Aggregated summaries of the responses are reported to the Commission, based on the surveys conducted through March, July, and November of each year. Thus, this report includes data for CPS survey periods ending in March 2011 and July 2011. The CPS data are based on a nationwide sample of about fifty to sixty thousand households in the 50 states and the District of Columbia. The CPS does not cover outlying areas that are not states, such as Puerto Rico, Guam, American Samoa, the Virgin Islands, and the Northern Mariana Islands. 7 Because a sample is used, the estimates are subject to sampling error. For the nationwide totals, changes in telephone penetration between consecutive reports of less than or equal to 0.7% may be due to sampling error and cannot be regarded as statistically significant. As explained below, when comparing national penetration rates for the same month in two consecutive years, changes of less than 0.6% are not statistically significant at the 95% confidence level. When comparing annual, national averages, changes of less than or equal to 0.4% are not statistically significant. The annual averages are the average of the three surveys of the year in question. For individual states or other subgroups of the U.S. population, the amount of sampling variability is much greater, because the sample sizes are smaller. This will require larger changes to yield statistical significance at the same confidence level. The data in this report are not seasonally adjusted. Because there is roughly a fifty percent overlap in the sample with the sample for the same month in the previous year, there is a high correlation between values a year apart. However, after accounting for this, there has been no significant systematic seasonal variation. Results and Statistical Analysis Census Bureau figures for July 2011, the most recent data available, show that the percentage of households subscribing to telephone service was 95.6%. This 0.4% decrease from 96.0% as of July 2010 is not statistically significant. 8 This report includes figures showing subscribership percentages by state, by the head of the household's age and race, by household size, by income, and by labor force status for adults. The July 2011 data show that 96.2% of adult individuals in the civilian non-institutionalized population (CNP) have a telephone in their household. This decrease of 0.2% from the 96.4% of July 2010 is not statistically significant. This report contains twelve tables and seven figures presenting penetration statistics for various geographic and demographic characteristics. Tables 1 and 2 and Figure 1 provide an overview of the main subscribership estimates. Tables 3 through 7 present more detailed information since March 2008. Data from November 1983 through November 2007 are available in previous Subscribership Reports or 7 Annual data for Puerto Rico have been available from the American Community Survey (ACS) starting with 2005. The latest available value for Puerto Rico from that survey is 93.5% for 2010, compared to a national average (for the 50 states and the District of Columbia) of 97.5% using the ACS. 8 As explained elsewhere in the report, changes from year to year for the same month are more reliable than changes between consecutive reporting periods. U.S. Federal Communications Commission Telephone Subscribership Report 4 (Data through July 2011) Monitoring Reports in CC Docket Nos. 87-339 or 98-202. 9 In Tables 3 through 7, the column headed "Unit" indicates the percentage of households for which there is telephone service in the housing unit. The column headed "Avail" indicates the percentage of households which have telephone service available for incoming and outgoing calls, either in the housing unit or elsewhere (such as at work or at a neighbor’s home). Tables 8 through 12 provide information necessary to determine the statistical significance of changes in the penetration rates over time. Table 1 summarizes the telephone penetration for the United States, as well as the total numbers of households estimated to have or lack telephone service. Figure 1 graphically depicts the nationwide penetration rates for households over time, up through July 2011. Table 2 summarizes the telephone penetration rates by state, showing the rates for November 1983 and July 2011, the change between those sample periods, and an indication as to whether the change is statistically significant using a simple test for differences in means and a 95% significance level. The statistical significance of a change is determined not only by the magnitude of that change, but also by the sizes of the samples used to estimate the change. Figure 2 depicts the states with July 2011 penetration rates (as shown in Table 2) more than 1% below the national average, within 1% of the national average, or more than 1% above the national average. Figure 3 depicts changes in household penetration rates by state (as shown in Table 2) between November 1983 and July 2011. States with statistically significant increases (there are no significant decreases) are shown, along with other states with increases or decreases. Figure 4 depicts the relationship between telephone penetration and household income, using July 2011 penetration rates for all households and for households headed by white, black, and Hispanic persons. It is based on data in Table 4. Figure 5 depicts the relationship between telephone penetration and household size, using July 2011 penetration rates for all households and for households headed by white, black, and Hispanic persons. It is based on data in Table 5. Figure 6 depicts the relationship between telephone penetration and the head of the household's age, using July 2010 penetration rates for all households and for households headed by white, black, and Hispanic persons. It is based on data in Table 6. Figure 7 depicts the relationship between telephone penetration and labor force status for civilian non-institutionalized adults, using July 2011 penetration rates for all adults and for white, black, and Hispanic adults. It is based on data in Table 7. Table 3 provides penetration estimates by state for each CPS sample from March 2008 to July 2011. Table 4 shows the nationwide penetration rates for households by income and the race of the head of the household. Caution should be used in comparing these figures over time, because these income levels are not adjusted for inflation. Thus, the same nominal income level at two points in time will reflect different real incomes in terms of purchasing power 9 Documents are currently available at http://transition.fcc.gov/wcb/iatd/lec.html. U.S. Federal Communications Commission Telephone Subscribership Report 5 (Data through July 2011) Table 5 shows the nationwide penetration rates for households by the size of the household and the race of the head of the household. It shows that penetration is higher for households of 2 to 5 people than it is for single-person households or those with 6 or more people. Table 6 shows the nationwide penetration rates for households by the age and race of the head of the household. It shows that the penetration rate tends to be lower for young and non-white households. Table 7 shows the nationwide penetration rates for all persons that are at least 15 years old in the civilian non-institutionalized population by their race and employment status. Since this table is for individual adults rather than households, the total penetration rates are different from those in the previous tables. It shows that penetration is lowest among the unemployed. Tables 8 through 12 present the critical values at the 95% confidence level for testing the statistical significance of changes in penetration rates over time in the earlier tables. 10 These critical values are relevant because changes less than or equal to the values shown are likely to be due to sampling error and thus cannot be regarded as demonstrating that a change in telephone penetration has occurred. In some cases, these critical values are very large because the sample sizes are very small for these subcategories, rendering the changes in estimated penetration rates unreliable. Because there is an overlap of half of the sample from year to year, but no overlap in the sample between surveys that are four months apart, annual changes are less subject to variations in sampling error. Consequently, the critical values should be multiplied by 0.768 when making a comparison for the same month in two consecutive years. When comparing the annual averages, the critical values should be multiplied by 0.55, since these averages are based on three surveys and hence have a lower standard error. When comparing annual averages of two consecutive years, the critical values should be multiplied by .42, taking into account both of the above factors. At the end of 2007, the Census Bureau revised their variability estimates upward, to reflect the increased variability in the penetration rates in recent years. 10 At the end of 2007, the Census Bureau revised their variability estimates upward, to reflect the increased variability in the penetration rates in recent years. Households Percentage Households Percentage with with without without Date Households Telephones Telephones Telephones Telephones (millions) (millions) (millions) November 1983 85.8 78.4 91.4% 7.4 8.6% November 1984 87.4 79.9 91.4% 7.5 8.6% November 1985 88.8 81.6 91.9% 7.2 8.1% November 1986 89.9 83.1 92.4% 6.8 7.6% November 1987 91.3 84.3 92.3% 7.0 7.7% November 1988 92.6 85.7 92.5% 6.9 7.5% November 1989 93.9 87.3 93.0% 6.6 7.0% November 1990 94.7 88.4 93.3% 6.3 6.7% November 1991 95.7 89.4 93.4% 6.3 6.6% November 1992 97.0 91.0 93.8% 6.0 6.2% November 1993 98.8 93.0 94.2% 5.8 5.8% November 1994 99.8 93.7 93.8% 6.2 6.2% November 1995 100.4 94.2 93.9% 6.2 6.1% November 1996 101.3 95.1 93.9% 6.2 6.1% November 1997 102.8 96.5 93.8% 6.3 6.2% November 1998 104.1 98.0 94.2% 6.1 5.8% November 1999 105.4 99.1 94.1% 6.3 5.9% November 2000 106.5 100.2 94.1% 6.3 5.9% November 2001 107.7 102.2 94.9% 5.5 5.1% November 2002 109.0 104.0 95.3% 5.1 4.7% November 2003 113.1 107.1 94.7% 6.0 5.3% November 2004 113.8 106.4 93.5% 7.4 6.5% November 2005 115.2 107.0 92.9% 8.2 7.1% March 2006 115.5 107.2 92.8% 8.4 7.2% July 2006 116.2 109.9 94.6% 6.3 5.4% November 2006 116.4 108.8 93.4% 7.6 6.6% March 2007 117.1 110.8 94.6% 6.4 5.4% July 2007 117.7 111.7 95.0% 5.9 5.0% November 2007 118.2 112.2 94.9% 6.0 5.1% March 2008 117.8 112.2 95.2% 5.6 4.8% July 2008 118.0 112.6 95.4% 5.5 4.6% November 2008 118.6 112.7 95.0% 5.9 5.0% March 2009 118.4 113.2 95.6% 5.2 4.4% July 2009 118.4 113.3 95.7% 5.1 4.3% November 2009 119.2 114.0 95.7% 5.1 4.3% March 2010 118.3 113.6 96.0% 4.7 4.0% July 2010 118.3 113.5 96.0% 4.8 4.0% November 2010 119.4 114.0 95.5% 5.4 4.5% March 2011 119.8 114.9 95.9% 4.9 4.1% July 2011 119.3 114.1 95.6% 5.2 4.4% Note: Details may not add to totals due to rounding. Table 1 Household Telephone Subscribership in the United States 6 7 Figure 1: Telephone Penetration Households 85 88 91 94 97 100 N8 3 N8 4 N8 5 N8 6 N8 7 N8 8 N8 9 N9 0 N9 1 N9 2 N9 3 N9 4 N9 5 N9 6 N9 7 N9 8 N9 9 N0 0 N0 1 N0 2 N0 3 N0 4 N0 5 N0 6 N0 7 N0 8 N0 9 N1 0 Month (March, July, November) P e rcent w i t h Tel e phone In Unit Available Table 2: Telephone Penetration by State (Percentage of Households with Telephone Service in Unit) UNITED STATES 91.4 % 95.6 % 4.2 % * ALABAMA 87.9 96.5 8.6 * ALASKA 83.8 95.6 11.9 * ARIZONA 88.8 93.9 5.1 ARKANSAS 88.2 93.8 5.7 * CALIFORNIA 91.7 95.8 4.0 * COLORADO 94.4 97.9 3.5 CONNECTICUT 95.5 98.5 3.0 DELAWARE 95.0 97.0 1.9 DISTRICT OF COLUMBIA 94.7 93.0 -1.8 FLORIDA 85.5 92.7 7.2 * GEORGIA 88.9 93.8 4.9 HAWAII 94.6 94.9 0.3 IDAHO 89.5 96.0 6.6 * ILLINOIS 95.0 94.7 -0.3 INDIANA 90.3 91.9 1.6 IOWA 95.4 97.9 2.6 KANSAS 94.9 97.7 2.8 KENTUCKY 86.9 94.9 7.9 * LOUISIANA 88.9 98.0 9.0 * MAINE 90.7 97.7 7.0 * MARYLAND 96.3 95.1 -1.2 MASSACHUSETTS 94.3 97.0 2.7 MICHIGAN 93.8 96.9 3.1 MINNESOTA 96.4 97.9 1.6 MISSISSIPPI 82.4 96.8 14.4 * MISSOURI 92.1 96.2 4.2 MONTANA 92.8 95.0 2.3 NEBRASKA 94.0 97.6 3.6 NEVADA 89.4 97.9 8.5 * NEW HAMPSHIRE 95.0 98.3 3.3 NEW JERSEY 94.1 96.6 2.5 NEW MEXICO 85.3 92.0 6.7 NEW YORK 90.8 94.6 3.7 * NORTH CAROLINA 89.3 95.4 6.1 * NORTH DAKOTA 95.1 98.5 3.4 OHIO 92.2 96.7 4.5 * OKLAHOMA 91.5 95.1 3.6 OREGON 91.2 97.7 6.5 * PENNSYLVANIA 95.1 97.5 2.4 RHODE ISLAND 93.3 97.6 4.3 SOUTH CAROLINA 81.8 95.6 13.8 * SOUTH DAKOTA 92.7 97.8 5.1 * TENNESSEE 87.6 91.4 3.8 TEXAS 89.0 95.8 6.9 * UTAH 90.3 95.8 5.5 * VERMONT 92.7 98.1 5.4 * VIRGINIA 93.1 95.2 2.1 WASHINGTON 92.5 98.4 6.0 * WEST VIRGINIA 88.1 94.7 6.6 * WISCONSIN 94.8 96.3 1.5 WYOMING 89.7 98.2 8.5 * * Increase is statistically significant at the 95% confidence level. Differences may not appear to equal changes due to rounding. NOVEMBER 1983 JULY 2011 CHANGE 8 Penetration Rate x < 94.6 94.6 <= x < 96.6 96.6 < x Figure 2 Telephone Penetration as of July 2011 Source: Census, Current Population Survey, July 2011. Change Decrease Increase Significant Increase Figure 3 Penetration Changes November 1983 - July 2011 Source: Census, Current Population Survey, July 2011. 11 Figure 4: Telephone Penetration by Income Level July 2011 50 55 60 65 70 75 80 85 90 95 100 UNDER $5,000 $5,000 - $7,499 $7,500 - $9,999 $10,000 - $12,499 $12,500 - $14,999 $15,000 - $19,999 $20,000 - $24,999 $25,000 - $29,999 $30,000 - $34,999 $35,000 - $39,999 $40,000 - $49,999 $50,000 - $59,999 $60,000 - $74,999 $75,000 - $99,999 $100,000 - $149,999 $150,000 + Income Percent of Households Total White Black Hispanic Figure 5: Telephone Penetration by Household Size: July 2011 50 55 60 65 70 75 80 85 90 95 100 1 2 - 3 4 - 5 6+ Persons in Household Percent of H ouseholds Figure 6: Telephone Penetration by Householder's Age: July 2011 50 55 60 65 70 75 80 85 90 95 100 15-24 25-54 55-59 60-64 65-69 70-99 Householder's Age Percent of H ouseholds Figure 7: Telephone Penetration by Labor Force Status: July 2011 50 55 60 65 70 75 80 85 90 95 100 Total CNP Employed Unemployed Not in Labor Force Labor Force Status Percent of A dults Total White Black Hispanic 12 Table 3 Percentage of Households with a Telephone by State Unit Avail Unit Avail Unit Avail Unit Avail UNITED STATES 95.2 95.9 95.4 96.1 95.0 95.7 95.2 95.9 ALABAMA 91.8 93.5 95.4 96.8 94.9 95.2 94.0 95.2 ALASKA 95.9 97.9 96.1 98.1 97.2 98.9 96.4 98.3 ARIZONA 93.7 94.1 94.6 95.5 95.4 96.6 94.6 95.4 ARKANSAS 92.5 92.9 93.6 93.9 92.4 93.1 92.9 93.3 CALIFORNIA 96.6 97.1 96.4 97.0 96.3 96.8 96.5 97.0 COLORADO 98.4 98.9 98.0 98.5 97.6 98.0 98.0 98.4 CONNECTICUT 97.4 97.6 96.9 97.1 97.1 97.5 97.1 97.4 DELAWARE 95.2 95.5 92.3 92.7 96.7 96.8 94.7 95.0 DISTRICT OF COLUMBIA 93.9 95.5 91.8 92.8 90.3 91.7 92.0 93.3 FLORIDA 93.8 94.3 93.1 94.1 92.1 92.9 93.0 93.8 GEORGIA 95.0 95.5 92.9 94.0 90.8 92.2 92.9 93.9 HAWAII 96.1 97.3 97.1 97.5 96.2 96.4 96.5 97.0 IDAHO 98.1 98.1 95.2 95.9 94.8 95.2 96.0 96.4 ILLINOIS 94.1 94.9 94.2 95.0 93.9 94.6 94.1 94.9 INDIANA 92.2 92.5 92.6 93.1 91.5 92.2 92.1 92.6 IOWA 97.1 97.4 98.1 98.3 97.1 97.5 97.4 97.7 KANSAS 96.5 96.7 96.7 97.3 95.9 96.6 96.4 96.9 KENTUCKY 92.4 93.2 94.7 95.6 95.1 95.9 94.1 94.9 LOUISIANA 96.7 97.5 95.9 96.6 94.5 95.6 95.7 96.6 MAINE 97.8 98.3 97.6 97.9 98.1 98.7 97.8 98.3 MARYLAND 94.7 95.5 93.3 93.8 96.0 96.7 94.7 95.3 MASSACHUSETTS 96.4 97.7 96.7 97.0 96.1 96.7 96.4 97.1 MICHIGAN 96.1 96.5 96.0 96.1 95.8 96.0 96.0 96.2 MINNESOTA 98.0 98.4 98.3 99.1 98.2 98.7 98.2 98.7 MISSISSIPPI 92.7 94.0 93.0 94.2 92.3 93.9 92.7 94.0 MISSOURI 96.5 97.0 97.0 97.4 97.0 97.8 96.8 97.4 MONTANA 95.1 95.3 94.9 96.1 93.4 94.0 94.5 95.1 NEBRASKA 95.3 96.6 95.6 97.2 93.3 95.8 94.7 96.5 NEVADA 93.8 94.4 95.8 97.0 92.5 92.8 94.0 94.7 NEW HAMPSHIRE 96.7 98.2 98.2 98.9 98.1 98.5 97.7 98.5 NEW JERSEY 94.3 94.6 94.6 94.8 95.4 95.8 94.8 95.1 NEW MEXICO 94.0 94.0 92.4 94.6 91.4 92.5 92.6 93.7 NEW YORK 94.2 95.1 94.3 95.3 94.7 95.5 94.4 95.3 NORTH CAROLINA 92.2 93.4 94.5 95.1 93.9 94.9 93.5 94.5 NORTH DAKOTA 97.7 97.9 98.8 99.3 98.5 99.0 98.3 98.7 OHIO 97.4 97.6 97.0 97.6 96.4 96.7 96.9 97.3 OKLAHOMA 95.1 96.0 95.1 95.9 95.6 96.2 95.3 96.0 OREGON 97.3 97.9 97.5 97.7 98.1 98.8 97.6 98.1 PENNSYLVANIA 97.7 98.1 97.6 98.5 98.3 98.7 97.9 98.4 RHODE ISLAND 95.9 96.4 97.3 98.0 96.0 96.5 96.4 97.0 SOUTH CAROLINA 91.0 92.3 90.1 91.0 91.4 93.0 90.8 92.1 SOUTH DAKOTA 96.1 97.4 97.8 98.1 96.4 96.8 96.8 97.5 TENNESSEE 93.0 93.2 93.1 93.7 92.9 94.2 93.0 93.7 TEXAS 93.6 95.2 95.4 96.1 93.9 94.7 94.3 95.3 UTAH 97.2 97.7 97.1 97.4 96.3 96.6 96.9 97.2 VERMONT 97.3 97.7 96.4 96.8 97.4 98.0 97.0 97.5 VIRGINIA 96.6 96.8 95.5 96.4 95.0 95.5 95.7 96.2 WASHINGTON 98.3 98.5 97.9 98.3 98.0 98.3 98.1 98.4 WEST VIRGINIA 93.8 94.4 94.2 95.3 95.4 96.2 94.5 95.3 WISCONSIN 97.0 97.3 97.7 98.1 96.8 97.5 97.2 97.6 WYOMING 95.6 97.3 95.4 96.7 96.4 96.7 95.8 96.9 2008 ANNUAL JULY NOVEMBER AVERAGEMARCH 13 Table 3 Percentage of Households with a Telephone by State UNITED STATES ALABAMA ALASKA ARIZONA ARKANSAS CALIFORNIA COLORADO CONNECTICUT DELAWARE DISTRICT OF COLUMBIA FLORIDA GEORGIA HAWAII IDAHO ILLINOIS INDIANA IOWA KANSAS KENTUCKY LOUISIANA MAINE MARYLAND MASSACHUSETTS MICHIGAN MINNESOTA MISSISSIPPI MISSOURI MONTANA NEBRASKA NEVADA NEW HAMPSHIRE NEW JERSEY NEW MEXICO NEW YORK NORTH CAROLINA NORTH DAKOTA OHIO OKLAHOMA OREGON PENNSYLVANIA RHODE ISLAND SOUTH CAROLINA SOUTH DAKOTA TENNESSEE TEXAS UTAH VERMONT VIRGINIA WASHINGTON WEST VIRGINIA WISCONSIN WYOMING Unit Avail Unit Avail Unit Avail Unit Avail 95.6 96.3 95.7 96.3 95.7 96.3 95.7 96.3 94.7 95.2 95.3 96.0 95.5 96.6 95.2 96.0 95.8 97.0 95.9 97.5 97.0 97.3 96.2 97.3 93.0 93.9 93.5 94.4 94.7 95.2 93.7 94.5 93.5 94.1 92.8 93.6 92.8 93.4 93.0 93.7 96.8 97.3 96.6 96.9 96.7 97.1 96.7 97.1 98.3 98.8 97.0 97.7 96.8 97.6 97.4 98.0 97.6 97.8 98.5 98.9 97.0 97.7 97.7 98.1 95.8 96.1 96.5 96.9 95.3 95.6 95.9 96.2 94.1 94.9 91.3 92.0 91.1 92.5 92.2 93.1 92.6 93.1 92.9 93.7 93.4 93.9 93.0 93.6 95.0 95.5 93.8 94.5 93.6 94.1 94.1 94.7 97.2 97.7 98.7 98.7 97.2 97.3 97.7 97.9 96.8 97.1 96.3 96.8 97.8 97.9 97.0 97.3 94.6 95.6 95.9 96.5 94.7 95.6 95.1 95.9 93.3 94.2 92.3 92.3 93.7 93.9 93.1 93.5 98.4 98.8 98.3 98.6 97.7 98.7 98.1 98.7 96.5 97.5 97.1 97.5 96.9 97.1 96.8 97.3 93.4 94.0 94.8 95.0 92.8 93.9 93.7 94.3 95.5 96.1 94.9 95.7 97.2 98.2 95.9 96.7 97.9 98.5 97.1 97.9 97.9 98.2 97.6 98.2 95.5 96.1 95.0 95.5 95.6 96.3 95.4 96.0 97.9 98.4 98.2 98.6 98.4 98.8 98.2 98.6 97.1 97.5 97.1 97.3 95.8 96.5 96.7 97.1 98.4 98.7 98.1 99.0 97.0 97.6 97.8 98.4 93.5 95.1 94.1 96.4 94.3 95.0 94.0 95.5 97.2 98.1 95.1 96.4 96.7 97.4 96.3 97.3 95.7 96.1 92.3 92.7 92.0 92.4 93.3 93.7 95.9 97.8 95.9 97.2 95.3 97.0 95.7 97.3 94.1 95.2 94.4 94.8 94.3 94.6 94.3 94.8 98.5 99.1 98.0 98.5 98.4 98.7 98.3 98.8 94.8 95.3 95.1 95.6 97.0 97.6 95.6 96.1 92.3 93.4 95.3 96.2 90.9 91.7 92.8 93.8 94.7 95.6 95.4 96.0 95.0 96.0 95.0 95.9 95.3 96.4 95.5 97.1 93.9 95.4 94.9 96.3 98.5 99.1 98.3 98.6 97.6 98.0 98.1 98.5 97.5 98.2 96.6 97.0 97.1 97.5 97.1 97.6 96.0 96.5 97.3 97.9 96.5 97.4 96.6 97.3 98.2 98.3 97.3 98.1 99.0 99.2 98.2 98.5 97.6 98.0 97.9 98.3 98.6 99.0 98.0 98.4 96.0 96.6 97.4 97.7 96.3 97.1 96.6 97.1 94.6 95.4 95.0 95.7 92.1 92.7 93.9 94.6 96.9 97.9 97.6 98.0 96.8 97.4 97.1 97.7 92.6 93.2 93.1 93.5 93.8 94.9 93.2 93.9 94.7 95.5 95.2 95.8 94.8 95.4 94.9 95.6 96.2 96.6 96.7 96.9 96.7 96.7 96.5 96.7 97.1 98.0 98.2 98.7 98.9 99.4 98.1 98.7 95.4 95.9 96.4 96.7 96.3 96.3 96.0 96.3 98.7 99.1 97.6 98.4 98.4 98.6 98.2 98.7 94.9 95.5 95.2 95.9 95.9 96.3 95.3 95.9 96.6 97.3 97.0 97.4 98.4 98.4 97.3 97.7 98.4 98.7 96.3 97.2 97.1 97.6 97.2 97.8 2009 JULYMARCH ANNUAL NOVEMBER AVERAGE 14 Table 3 Percentage of Households with a Telephone by State UNITED STATES ALABAMA ALASKA ARIZONA ARKANSAS CALIFORNIA COLORADO CONNECTICUT DELAWARE DISTRICT OF COLUMBIA FLORIDA GEORGIA HAWAII IDAHO ILLINOIS INDIANA IOWA KANSAS KENTUCKY LOUISIANA MAINE MARYLAND MASSACHUSETTS MICHIGAN MINNESOTA MISSISSIPPI MISSOURI MONTANA NEBRASKA NEVADA NEW HAMPSHIRE NEW JERSEY NEW MEXICO NEW YORK NORTH CAROLINA NORTH DAKOTA OHIO OKLAHOMA OREGON PENNSYLVANIA RHODE ISLAND SOUTH CAROLINA SOUTH DAKOTA TENNESSEE TEXAS UTAH VERMONT VIRGINIA WASHINGTON WEST VIRGINIA WISCONSIN WYOMING Unit Avail Unit Avail Unit Avail Unit Avail 96.0 96.7 96.0 96.6 95.5 96.1 95.8 96.4 96.5 97.0 95.1 95.3 94.1 94.6 95.2 95.6 97.1 98.7 97.8 98.7 96.4 97.9 97.1 98.4 93.5 93.9 95.3 95.8 96.9 97.2 95.2 95.6 92.5 93.1 93.8 94.5 93.8 94.4 93.4 94.0 97.0 97.7 96.9 97.6 95.4 96.1 96.4 97.1 98.8 99.1 97.2 97.6 97.2 97.9 97.7 98.2 98.6 99.0 97.3 97.8 97.8 98.2 97.9 98.3 97.7 97.9 96.9 97.5 97.8 98.0 97.4 97.8 91.0 91.8 93.0 94.1 89.1 89.9 91.1 91.9 94.0 95.2 93.9 94.6 93.3 94.2 93.7 94.7 93.1 93.7 93.4 94.4 92.5 92.8 93.0 93.6 96.9 97.4 95.7 96.3 94.5 95.0 95.7 96.2 97.6 97.8 98.1 98.5 98.1 98.1 97.9 98.1 95.6 96.3 95.7 96.1 94.2 95.2 95.2 95.9 91.7 92.3 93.0 93.2 92.7 93.2 92.5 92.9 98.5 98.7 97.3 97.5 97.3 97.5 97.7 97.9 98.1 98.5 97.5 97.8 96.7 97.0 97.5 97.8 95.1 95.8 95.3 95.9 94.7 95.5 95.0 95.7 95.8 96.8 96.9 97.8 96.9 97.9 96.5 97.5 98.5 99.1 98.3 98.9 97.6 98.4 98.2 98.8 97.5 97.9 95.3 95.5 95.8 96.3 96.2 96.6 98.3 98.7 98.1 98.6 96.5 97.3 97.6 98.2 97.0 97.6 97.1 97.2 96.4 96.8 96.8 97.2 98.3 98.7 99.0 99.4 98.2 98.6 98.5 98.9 96.7 97.3 96.0 96.6 95.3 96.9 96.0 96.9 95.9 96.9 96.6 97.5 96.0 96.8 96.1 97.1 95.2 95.7 94.6 95.7 94.8 94.8 94.9 95.4 95.2 97.1 95.6 97.0 96.0 97.2 95.6 97.1 96.3 97.1 97.3 97.7 96.3 97.3 96.6 97.4 98.5 98.8 98.3 98.6 97.8 97.8 98.2 98.4 96.2 96.7 95.4 96.7 96.2 96.7 95.9 96.7 92.5 93.7 93.4 93.9 91.5 92.3 92.4 93.3 95.6 96.3 95.6 96.4 93.4 94.4 94.8 95.7 96.0 97.0 95.9 96.6 94.7 95.8 95.5 96.5 98.3 98.9 98.3 98.7 98.8 98.8 98.5 98.8 97.4 97.5 96.1 96.5 96.7 97.1 96.7 97.0 96.7 97.3 95.2 96.1 95.3 96.2 95.7 96.5 97.9 98.7 97.7 98.0 97.2 97.6 97.6 98.1 98.5 98.7 97.8 98.4 98.2 98.6 98.2 98.5 97.3 97.7 97.2 97.7 97.0 97.8 97.2 97.8 94.8 95.0 93.8 94.0 94.5 94.5 94.3 94.5 98.4 98.6 97.5 97.8 97.4 98.0 97.8 98.1 91.3 92.8 93.0 94.6 92.2 92.8 92.2 93.4 94.8 95.7 95.4 96.0 95.5 96.1 95.2 95.9 96.6 97.1 96.4 96.4 97.1 97.3 96.7 96.9 98.5 98.7 97.6 98.5 98.4 98.7 98.1 98.6 95.4 95.6 94.6 95.2 95.9 96.2 95.3 95.7 97.9 98.4 98.1 98.4 98.4 98.7 98.1 98.5 95.9 96.5 96.6 96.7 96.2 96.7 96.2 96.6 98.5 99.0 98.6 98.7 97.9 98.3 98.3 98.6 97.8 98.4 96.5 97.5 97.5 97.9 97.3 98.0 ANNUAL AVERAGE 2010 NOVEMBERMARCH JULY 15 Table 3 Percentage of Households with a Telephone by State UNITED STATES ALABAMA ALASKA ARIZONA ARKANSAS CALIFORNIA COLORADO CONNECTICUT DELAWARE DISTRICT OF COLUMBIA FLORIDA GEORGIA HAWAII IDAHO ILLINOIS INDIANA IOWA KANSAS KENTUCKY LOUISIANA MAINE MARYLAND MASSACHUSETTS MICHIGAN MINNESOTA MISSISSIPPI MISSOURI MONTANA NEBRASKA NEVADA NEW HAMPSHIRE NEW JERSEY NEW MEXICO NEW YORK NORTH CAROLINA NORTH DAKOTA OHIO OKLAHOMA OREGON PENNSYLVANIA RHODE ISLAND SOUTH CAROLINA SOUTH DAKOTA TENNESSEE TEXAS UTAH VERMONT VIRGINIA WASHINGTON WEST VIRGINIA WISCONSIN WYOMING Unit Avail Unit Avail 95.9 96.5 95.6 96.3 96.6 96.6 96.5 97.7 96.4 97.5 95.6 96.9 96.5 96.7 93.9 94.2 96.2 96.5 93.8 94.2 96.3 96.8 95.8 96.5 96.7 97.2 97.9 98.2 97.4 97.6 98.5 98.8 97.3 97.4 97.0 97.2 93.0 93.7 93.0 93.4 93.1 93.9 92.7 93.8 93.2 93.8 93.8 94.2 96.0 96.2 94.9 95.4 96.7 97.3 96.0 96.5 95.8 96.5 94.7 95.3 93.3 93.6 91.9 92.4 98.3 98.9 97.9 98.4 97.8 98.0 97.7 98.2 94.9 95.7 94.9 96.2 98.1 98.2 98.0 98.6 98.7 98.9 97.7 98.1 95.0 95.3 95.1 95.8 98.1 98.6 97.0 97.6 97.8 98.1 96.9 97.2 98.3 98.6 97.9 98.1 95.3 96.2 96.8 96.8 96.1 97.4 96.2 97.2 96.4 97.0 95.0 95.8 97.0 98.0 97.6 97.8 96.0 96.7 97.9 98.0 97.6 98.2 98.3 98.3 95.0 95.9 96.6 97.1 92.6 94.0 92.0 92.8 94.0 94.5 94.6 95.2 96.1 97.3 95.4 96.7 97.8 98.3 98.5 98.8 97.0 97.5 96.7 97.0 96.3 97.3 95.1 96.1 98.1 98.2 97.7 98.1 98.2 98.5 97.5 97.8 96.8 97.6 97.6 97.8 94.8 95.5 95.6 96.0 98.5 98.9 97.8 97.9 93.4 94.3 91.4 93.0 95.4 96.0 95.8 96.9 97.2 97.4 95.8 96.3 98.6 98.6 98.1 98.6 95.0 95.6 95.2 95.7 98.5 98.7 98.4 98.5 96.9 97.2 94.7 95.6 97.4 97.7 96.3 96.8 97.5 97.6 98.2 98.9 2011 MARCH JULY 16 Table 4 Percentage of Households with a Telephone by Income Unit Avail Unit Avail Unit Avail Unit Avail MARCH 2008 TOTAL HOUSEHOLDS 95.2 95.9 95.8 96.4 91.3 92.3 91.6 92.5 UNDER $5,000 83.0 85.5 84.9 87.5 80.7 82.3 74.7 78.9 $5,000 - $7,499 86.6 88.5 87.6 89.3 83.5 86.2 83.8 86.6 $7,500 - $9,999 89.0 90.1 89.6 90.6 86.9 87.9 86.3 88.1 $10,000 - $12,499 90.8 91.9 90.7 91.8 89.0 90.8 85.7 87.8 $12,500 - $14,999 93.5 94.3 93.6 94.6 93.5 93.5 88.8 90.7 $15,000 - $19,999 94.2 94.5 94.9 95.1 91.7 92.1 91.3 91.3 $20,000 - $24,999 94.6 95.3 95.1 95.7 92.5 93.5 92.7 92.7 $25,000 - $29,999 95.0 96.2 95.4 96.4 93.1 95.5 92.4 93.2 $30,000 - $34,999 96.6 97.1 96.8 97.3 95.0 95.0 94.2 95.1 $35,000 - $39,999 96.1 97.0 96.3 97.0 93.4 96.4 91.9 93.0 $40,000 - $49,999 96.9 97.5 97.2 97.7 94.4 95.3 95.0 95.9 $50,000 - $59,999 97.7 98.3 97.9 98.4 96.5 97.2 96.1 97.3 $60,000 - $74,999 98.3 98.8 98.6 99.0 94.8 95.9 97.9 98.4 $75,000 - $99,999 98.8 99.0 99.0 99.3 97.2 97.2 97.5 98.1 $100,000 - $149,999 98.8 99.3 98.8 99.3 98.4 98.4 99.4 99.7 $150,000 + 98.9 99.4 98.8 99.3 99.9 100.0 99.9 99.9 JULY 2008 TOTAL HOUSEHOLDS 95.4 96.1 96.1 96.7 91.0 92.0 92.0 93.1 UNDER $5,000 84.1 86.8 85.4 88.0 78.8 82.4 76.4 80.6 $5,000 - $7,499 88.0 90.2 88.4 91.0 87.1 88.3 86.5 89.6 $7,500 - $9,999 90.3 92.4 90.6 91.9 91.0 93.1 89.6 91.1 $10,000 - $12,499 92.3 93.5 93.1 94.1 90.1 91.1 86.9 89.0 $12,500 - $14,999 91.8 93.2 92.4 93.5 89.4 90.6 82.5 85.9 $15,000 - $19,999 93.9 94.4 95.0 95.5 88.3 89.0 92.3 92.7 $20,000 - $24,999 95.9 96.4 96.4 97.1 92.8 92.8 94.0 94.7 $25,000 - $29,999 94.8 95.8 94.8 96.0 94.8 95.4 89.4 91.2 $30,000 - $34,999 95.2 96.2 95.9 96.7 91.2 92.3 93.5 95.0 $35,000 - $39,999 97.4 97.8 97.6 98.1 95.7 96.1 96.9 96.9 $40,000 - $49,999 97.4 98.0 97.5 98.0 97.2 97.9 95.6 96.4 $50,000 - $59,999 98.5 98.9 98.7 99.1 96.4 96.9 95.1 96.5 $60,000 - $74,999 98.2 98.5 98.5 98.8 94.3 94.7 98.0 98.0 $75,000 - $99,999 98.9 99.1 99.2 99.4 97.3 98.2 99.7 99.7 $100,000 - $149,999 98.8 99.3 98.9 99.4 96.0 97.2 98.6 99.2 $150,000 + 98.8 99.1 98.9 99.2 98.5 98.5 97.8 99.1 NOVEMBER 2008 TOTAL HOUSEHOLDS 95.0 95.7 95.8 96.4 90.6 91.6 91.4 92.4 UNDER $5,000 82.8 85.6 87.0 89.5 76.4 79.6 79.1 83.3 $5,000 - $7,499 86.8 88.0 88.7 90.3 82.4 83.1 83.5 86.6 $7,500 - $9,999 88.9 89.9 89.7 90.7 85.0 86.1 82.1 83.0 $10,000 - $12,499 90.8 92.2 91.4 92.9 88.6 89.3 83.8 86.4 $12,500 - $14,999 92.7 93.6 93.4 94.1 90.7 92.5 90.7 90.7 $15,000 - $19,999 92.9 94.0 93.5 94.7 89.6 90.9 90.7 91.8 $20,000 - $24,999 93.9 94.5 94.5 94.8 89.5 91.9 89.5 90.1 $25,000 - $29,999 95.1 95.9 95.5 96.4 92.0 92.5 90.4 91.7 $30,000 - $34,999 95.5 96.0 95.9 96.5 93.3 93.7 94.1 94.4 $35,000 - $39,999 96.8 97.5 97.2 97.9 94.2 94.7 95.0 95.6 $40,000 - $49,999 97.3 98.1 97.5 98.3 97.1 98.1 97.3 97.8 $50,000 - $59,999 97.6 98.3 97.9 98.6 95.9 96.8 94.4 95.9 $60,000 - $74,999 98.3 98.7 98.4 98.8 98.4 98.4 96.7 97.9 $75,000 - $99,999 98.2 98.6 98.5 98.9 95.5 96.0 98.1 99.0 $100,000 - $149,999 99.0 99.3 99.0 99.2 99.6 100.0 98.9 99.5 $150,000 + 99.0 99.3 99.0 99.3 97.6 97.6 98.9 99.0 RACE HISPANIC TOTAL WHITE BLACK ORIGIN 17 Table 4 Percentage of Households with a Telephone by Income Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN 2008 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.2 95.9 95.9 96.5 91.0 91.9 91.7 92.7 UNDER $5,000 83.3 86.0 85.7 88.3 78.6 81.5 76.7 80.9 $5,000 - $7,499 87.1 88.9 88.2 90.2 84.4 85.9 84.6 87.6 $7,500 - $9,999 89.4 90.8 90.0 91.1 87.6 89.0 86.0 87.4 $10,000 - $12,499 91.3 92.5 91.7 92.9 89.2 90.4 85.5 87.8 $12,500 - $14,999 92.7 93.7 93.1 94.1 91.2 92.2 87.3 89.1 $15,000 - $19,999 93.6 94.3 94.5 95.1 89.8 90.7 91.4 91.9 $20,000 - $24,999 94.8 95.4 95.3 95.9 91.6 92.7 92.1 92.5 $25,000 - $29,999 95.0 96.0 95.3 96.2 93.3 94.4 90.7 92.0 $30,000 - $34,999 95.8 96.4 96.2 96.8 93.2 93.7 93.9 94.8 $35,000 - $39,999 96.7 97.5 97.1 97.7 94.4 95.7 94.6 95.1 $40,000 - $49,999 97.2 97.9 97.4 98.0 96.2 97.1 96.0 96.7 $50,000 - $59,999 97.9 98.5 98.2 98.7 96.3 97.0 95.2 96.6 $60,000 - $74,999 98.2 98.6 98.5 98.9 95.9 96.4 97.6 98.1 $75,000 - $99,999 98.6 98.9 98.9 99.2 96.7 97.1 98.4 98.9 $100,000 - $149,999 98.8 99.3 98.9 99.3 98.0 98.5 99.0 99.5 $150,000 + 98.9 99.3 98.9 99.3 98.6 98.7 98.9 99.3 MARCH 2009 TOTAL HOUSEHOLDS 95.6 96.3 96.2 96.8 92.4 93.5 92.3 93.2 UNDER $5,000 86.1 88.4 87.9 89.6 81.0 84.5 81.9 83.2 $5,000 - $7,499 90.4 91.5 90.1 91.0 90.3 91.8 88.3 88.3 $7,500 - $9,999 91.1 92.4 92.4 93.9 87.6 88.2 89.6 91.5 $10,000 - $12,499 91.2 92.7 91.8 92.9 91.2 92.0 89.3 91.6 $12,500 - $14,999 92.7 93.9 93.4 94.5 87.9 90.2 88.5 90.1 $15,000 - $19,999 94.9 95.8 95.4 96.3 93.2 93.8 92.0 93.6 $20,000 - $24,999 95.0 95.7 95.2 95.7 94.4 95.7 89.5 89.9 $25,000 - $29,999 95.9 96.4 96.4 97.0 94.0 94.9 94.5 95.2 $30,000 - $34,999 96.3 97.2 96.6 97.2 96.1 97.2 92.4 93.4 $35,000 - $39,999 97.1 97.4 96.9 97.2 97.9 98.2 94.8 95.4 $40,000 - $49,999 98.1 98.6 98.3 98.6 96.7 98.8 97.5 97.6 $50,000 - $59,999 97.9 98.4 98.1 98.6 96.3 97.0 96.2 97.0 $60,000 - $74,999 98.3 98.6 98.4 98.7 98.3 98.3 97.7 98.1 $75,000 - $99,999 98.4 99.1 98.5 99.1 98.0 99.2 98.7 99.6 $100,000 - $149,999 99.0 99.4 99.1 99.4 97.8 98.1 99.4 100.0 $150,000 + 99.6 99.7 99.6 99.8 97.3 98.3 98.7 98.7 JULY 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.4 96.9 92.2 93.2 92.6 93.4 UNDER $5,000 86.2 88.0 87.8 89.3 83.9 86.5 82.6 84.1 $5,000 - $7,499 85.9 87.8 87.3 88.7 84.9 87.0 82.9 84.0 $7,500 - $9,999 90.6 92.3 90.3 92.3 92.3 93.2 86.6 87.8 $10,000 - $12,499 91.8 92.6 92.3 93.0 90.7 91.5 89.1 90.0 $12,500 - $14,999 93.3 94.5 94.5 95.2 87.8 90.3 92.8 94.0 $15,000 - $19,999 94.7 95.3 96.1 96.6 88.1 89.1 92.7 94.7 $20,000 - $24,999 96.0 96.6 96.0 96.6 96.2 97.4 92.0 93.1 $25,000 - $29,999 96.3 96.7 96.3 96.7 96.0 96.4 91.9 92.6 $30,000 - $34,999 96.5 97.0 96.7 97.0 95.9 96.8 93.5 94.2 $35,000 - $39,999 97.4 98.1 97.7 98.4 95.3 96.0 96.5 97.4 $40,000 - $49,999 97.4 98.0 97.3 98.0 96.8 97.2 94.7 96.2 $50,000 - $59,999 98.5 98.8 98.9 99.1 96.7 97.8 97.5 97.7 $60,000 - $74,999 98.6 98.8 98.7 98.8 97.6 98.0 98.3 98.3 $75,000 - $99,999 98.6 99.1 98.8 99.2 99.5 99.5 97.2 97.7 $100,000 - $149,999 99.1 99.4 99.3 99.5 97.5 98.1 99.1 99.1 $150,000 + 99.2 99.4 99.2 99.4 99.2 100.0 96.0 96.1 18 Table 4 Percentage of Households with a Telephone by Income Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN NOVEMBER 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.9 91.8 92.9 93.0 93.8 UNDER $5,000 85.5 87.5 89.2 91.0 79.0 81.4 85.4 87.3 $5,000 - $7,499 90.4 92.0 90.6 92.5 89.8 91.0 86.7 88.8 $7,500 - $9,999 90.2 92.2 92.8 94.2 82.2 85.6 92.7 94.2 $10,000 - $12,499 93.2 94.0 93.9 94.5 89.9 91.2 90.5 91.4 $12,500 - $14,999 94.0 95.3 94.7 95.7 90.1 92.7 91.5 92.5 $15,000 - $19,999 94.7 95.6 94.8 95.8 94.3 95.5 93.0 94.1 $20,000 - $24,999 95.4 95.9 95.9 96.4 92.5 92.8 92.0 93.2 $25,000 - $29,999 96.0 96.8 96.4 97.2 93.9 94.7 90.5 91.9 $30,000 - $34,999 96.9 97.6 97.4 97.9 94.6 95.9 94.7 96.1 $35,000 - $39,999 97.5 97.8 97.7 98.0 95.9 96.8 96.4 96.4 $40,000 - $49,999 97.8 98.1 97.9 98.1 96.2 97.6 96.1 96.4 $50,000 - $59,999 98.2 98.6 98.4 98.8 96.7 96.7 97.1 98.1 $60,000 - $74,999 98.7 99.1 98.7 99.1 98.1 98.4 98.5 99.2 $75,000 - $99,999 98.6 98.9 98.7 99.0 97.6 97.6 97.6 97.6 $100,000 - $149,999 98.8 99.1 99.0 99.3 95.3 96.7 97.0 97.5 $150,000 + 98.7 99.2 98.7 99.1 99.8 99.8 100.0 100.0 2009 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.8 92.1 93.2 92.6 93.5 UNDER $5,000 85.9 88.0 88.3 90.0 81.3 84.1 83.3 84.9 $5,000 - $7,499 88.9 90.4 89.3 90.7 88.3 90.0 86.0 87.0 $7,500 - $9,999 90.7 92.3 91.8 93.5 87.4 89.0 89.7 91.2 $10,000 - $12,499 92.1 93.1 92.6 93.5 90.6 91.6 89.6 91.0 $12,500 - $14,999 93.3 94.5 94.2 95.2 88.6 91.0 90.9 92.2 $15,000 - $19,999 94.8 95.5 95.4 96.2 91.9 92.8 92.6 94.1 $20,000 - $24,999 95.5 96.1 95.7 96.3 94.4 95.3 91.2 92.1 $25,000 - $29,999 96.1 96.7 96.4 96.9 94.6 95.3 92.3 93.2 $30,000 - $34,999 96.6 97.2 96.9 97.4 95.5 96.6 93.5 94.6 $35,000 - $39,999 97.3 97.8 97.4 97.9 96.4 97.0 95.9 96.4 $40,000 - $49,999 97.7 98.2 97.9 98.3 96.6 97.9 96.1 96.7 $50,000 - $59,999 98.2 98.6 98.5 98.8 96.6 97.2 96.9 97.6 $60,000 - $74,999 98.5 98.8 98.6 98.9 98.0 98.2 98.2 98.5 $75,000 - $99,999 98.6 99.0 98.7 99.1 98.4 98.7 97.8 98.3 $100,000 - $149,999 99.0 99.3 99.1 99.4 96.9 97.6 98.5 98.9 $150,000 + 99.2 99.4 99.2 99.4 98.8 99.4 98.2 98.2 MARCH 2010 TOTAL HOUSEHOLDS 96.0 96.7 96.5 97.1 93.1 94.1 93.6 94.7 UNDER $5,000 89.9 91.5 90.0 91.5 89.2 90.8 88.4 91.7 $5,000 - $7,499 90.5 92.2 90.2 91.4 92.4 94.1 86.5 87.4 $7,500 - $9,999 91.5 92.7 93.2 94.1 88.3 90.6 91.0 92.6 $10,000 - $12,499 92.8 94.2 93.4 94.6 91.7 93.4 87.9 91.7 $12,500 - $14,999 92.6 93.6 93.2 94.2 90.0 90.4 91.5 92.7 $15,000 - $19,999 94.3 95.5 95.1 95.9 90.9 92.8 92.5 94.1 $20,000 - $24,999 95.8 96.3 95.9 96.4 95.6 95.9 94.6 95.4 $25,000 - $29,999 96.7 97.4 96.8 97.5 96.0 96.7 95.1 96.3 $30,000 - $34,999 96.9 97.7 97.3 98.1 94.3 95.5 94.3 96.5 $35,000 - $39,999 96.9 97.5 96.9 97.5 95.9 96.6 94.4 95.1 $40,000 - $49,999 97.6 98.1 97.6 98.1 97.6 97.9 95.5 96.6 $50,000 - $59,999 98.0 98.8 98.2 98.8 96.3 97.9 97.1 97.8 $60,000 - $74,999 98.4 98.9 98.5 99.0 97.5 97.8 98.4 99.1 $75,000 - $99,999 98.9 99.2 99.0 99.3 98.2 98.6 98.8 98.8 $100,000 - $149,999 98.7 99.0 98.8 99.1 96.9 96.9 96.4 96.4 $150,000 + 99.5 99.7 99.5 99.7 99.2 99.2 99.4 100.0 19 Table 4 Percentage of Households with a Telephone by Income Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN JULY 2010 TOTAL HOUSEHOLDS 96.0 96.6 96.5 97.0 93.1 93.9 93.5 94.6 UNDER $5,000 89.5 91.0 89.5 91.4 88.7 89.7 88.5 90.9 $5,000 - $7,499 89.8 91.6 90.3 92.3 89.4 90.9 87.8 90.4 $7,500 - $9,999 92.3 93.1 92.4 92.9 92.2 94.2 91.9 91.9 $10,000 - $12,499 92.9 94.1 93.7 94.6 91.9 93.3 88.5 90.1 $12,500 - $14,999 94.6 95.4 94.9 95.4 93.5 94.5 90.9 91.4 $15,000 - $19,999 95.4 95.9 96.1 96.6 92.7 93.4 94.3 95.5 $20,000 - $24,999 95.3 96.0 96.0 96.5 92.7 93.4 93.3 94.5 $25,000 - $29,999 96.0 96.5 96.1 96.7 95.0 95.0 93.5 94.8 $30,000 - $34,999 96.1 96.4 96.2 96.5 96.2 96.2 94.0 94.0 $35,000 - $39,999 97.7 98.0 97.9 98.1 96.9 97.4 96.8 97.2 $40,000 - $49,999 97.8 98.3 98.0 98.4 96.7 97.4 96.5 97.6 $50,000 - $59,999 97.9 98.6 98.1 98.6 96.4 98.0 96.7 97.6 $60,000 - $74,999 98.4 98.9 98.3 98.9 98.5 98.5 96.9 99.0 $75,000 - $99,999 98.5 99.0 98.7 99.3 97.7 97.7 98.2 98.6 $100,000 - $149,999 98.7 99.1 99.0 99.3 96.9 97.6 98.7 100.0 $150,000 + 99.0 99.4 99.2 99.5 97.0 97.0 99.9 100.0 NOVEMBER 2010 TOTAL HOUSEHOLDS 95.5 96.1 96.1 96.7 91.9 92.8 92.1 93.2 UNDER $5,000 87.6 88.6 87.7 88.7 88.3 89.4 83.2 85.2 $5,000 - $7,499 88.8 90.0 90.6 91.8 83.8 85.1 83.7 85.4 $7,500 - $9,999 90.6 91.8 92.1 93.4 86.6 87.0 90.1 92.4 $10,000 - $12,499 92.1 93.1 93.5 94.5 89.0 89.8 90.3 91.5 $12,500 - $14,999 93.9 94.4 94.9 95.4 90.5 91.1 93.1 94.0 $15,000 - $19,999 94.4 95.5 95.0 95.8 92.5 94.8 91.3 92.1 $20,000 - $24,999 95.8 96.6 96.0 96.8 95.1 96.2 92.6 95.1 $25,000 - $29,999 95.4 96.1 96.1 96.9 93.1 93.1 93.2 94.5 $30,000 - $34,999 97.0 97.4 97.3 97.7 95.7 96.6 96.6 97.1 $35,000 - $39,999 97.7 98.2 97.8 98.3 97.3 97.8 96.3 96.9 $40,000 - $49,999 97.3 97.8 97.5 97.9 95.3 95.9 95.6 96.0 $50,000 - $59,999 97.6 98.1 97.5 98.0 97.8 98.1 96.5 97.0 $60,000 - $74,999 98.1 98.5 98.4 98.7 96.5 97.5 98.0 98.4 $75,000 - $99,999 98.7 99.1 98.7 99.0 97.8 98.7 98.0 98.5 $100,000 - $149,999 98.8 99.3 99.0 99.4 96.4 97.8 98.7 99.4 $150,000 + 99.1 99.4 99.1 99.4 100.0 100.0 98.7 98.7 2010 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.8 96.4 96.4 96.9 92.7 93.6 93.1 94.2 UNDER $5,000 89.0 90.4 89.1 90.6 88.7 90.0 86.7 89.3 $5,000 - $7,499 89.7 91.3 90.4 91.8 88.5 90.0 86.0 87.7 $7,500 - $9,999 91.4 92.5 92.6 93.5 89.0 90.6 91.0 92.3 $10,000 - $12,499 92.6 93.8 93.5 94.6 90.9 92.2 88.9 91.1 $12,500 - $14,999 93.7 94.5 94.3 95.0 91.3 92.0 91.8 92.7 $15,000 - $19,999 94.7 95.6 95.4 96.1 92.0 93.7 92.7 93.9 $20,000 - $24,999 95.6 96.3 95.9 96.6 94.5 95.2 93.5 95.0 $25,000 - $29,999 96.0 96.7 96.3 97.0 94.7 95.0 93.9 95.2 $30,000 - $34,999 96.7 97.2 96.9 97.4 95.4 96.1 95.0 95.9 $35,000 - $39,999 97.4 97.9 97.5 97.9 96.7 97.3 95.9 96.4 $40,000 - $49,999 97.6 98.0 97.7 98.1 96.5 97.1 95.9 96.7 $50,000 - $59,999 97.8 98.5 97.9 98.5 96.8 98.0 96.8 97.5 $60,000 - $74,999 98.3 98.8 98.4 98.9 97.5 97.9 97.7 98.8 $75,000 - $99,999 98.7 99.1 98.8 99.2 97.9 98.3 98.3 98.6 $100,000 - $149,999 98.7 99.1 98.9 99.3 96.7 97.4 98.0 98.6 $150,000 + 99.2 99.5 99.3 99.5 98.7 98.7 99.3 99.6 20 Table 4 Percentage of Households with a Telephone by Income Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN MARCH 2011 TOTAL HOUSEHOLDS 95.9 96.5 96.7 97.2 91.8 92.7 93.3 94.1 UNDER $5,000 89.7 91.0 90.0 91.2 89.0 89.7 86.0 87.8 $5,000 - $7,499 88.6 89.7 88.4 89.8 88.4 88.8 83.2 83.2 $7,500 - $9,999 90.0 91.6 93.5 95.0 81.9 83.9 89.3 91.5 $10,000 - $12,499 92.9 93.6 93.6 94.3 91.4 92.1 91.3 92.4 $12,500 - $14,999 94.3 94.8 95.4 96.0 91.5 91.5 92.9 93.2 $15,000 - $19,999 95.4 95.9 96.2 96.6 93.5 94.7 92.8 93.1 $20,000 - $24,999 95.3 95.9 96.5 96.9 90.7 92.6 93.1 94.1 $25,000 - $29,999 96.0 96.6 96.7 97.2 93.6 94.0 94.0 94.4 $30,000 - $34,999 96.4 96.9 96.6 97.1 95.4 95.4 91.4 92.6 $35,000 - $39,999 97.7 98.2 98.0 98.3 96.4 98.1 98.7 98.7 $40,000 - $49,999 97.5 98.0 97.9 98.3 95.6 96.8 96.6 97.4 $50,000 - $59,999 98.0 98.4 98.1 98.3 97.1 98.5 96.0 96.3 $60,000 - $74,999 98.7 98.9 98.9 99.1 97.4 97.4 97.9 98.5 $75,000 - $99,999 98.5 98.9 98.8 99.2 98.1 98.1 98.4 99.6 $100,000 - $149,999 99.2 99.4 99.2 99.5 97.2 97.2 97.6 98.5 $150,000 + 99.1 99.6 99.1 99.7 99.2 99.2 98.4 100.0 JULY 2011 TOTAL HOUSEHOLDS 95.6 96.3 96.1 96.7 93.0 93.6 92.6 93.7 UNDER $5,000 88.0 89.5 87.7 89.5 87.5 88.4 82.2 85.8 $5,000 - $7,499 89.7 90.3 89.9 90.7 90.7 91.1 86.6 86.9 $7,500 - $9,999 92.2 93.3 92.0 93.2 93.1 93.5 92.8 94.3 $10,000 - $12,499 92.6 94.2 94.3 95.7 89.8 90.9 93.6 94.7 $12,500 - $14,999 94.5 95.7 94.3 95.8 96.4 96.9 92.5 94.4 $15,000 - $19,999 94.7 95.5 95.5 96.2 91.4 92.6 91.3 93.8 $20,000 - $24,999 96.2 97.0 96.3 97.0 95.8 96.8 92.7 94.0 $25,000 - $29,999 96.1 96.7 96.5 97.0 94.7 94.7 92.9 93.6 $30,000 - $34,999 96.5 97.0 96.5 97.1 95.6 96.1 95.8 97.1 $35,000 - $39,999 96.9 97.4 97.1 97.7 94.9 95.5 96.0 96.9 $40,000 - $49,999 97.7 98.4 97.9 98.6 96.6 96.6 96.7 97.9 $50,000 - $59,999 97.9 98.3 97.9 98.3 96.5 97.5 96.2 97.1 $60,000 - $74,999 98.3 98.8 98.3 98.8 97.6 97.9 97.1 97.1 $75,000 - $99,999 98.9 99.1 98.9 99.1 99.0 99.0 98.0 98.2 $100,000 - $149,999 98.6 99.1 98.8 99.3 95.6 96.8 98.5 99.0 $150,000 + 99.4 99.8 99.4 99.8 100.0 100.0 98.1 99.0 21 Table 5 Percentage of Households with a Telephone by Household Size Unit Avail Unit Avail Unit Avail Unit Avail MARCH 2008 TOTAL HOUSEHOLDS 95.2 95.9 95.8 96.4 91.3 92.3 91.6 92.5 1 PERSON 92.7 93.7 93.5 94.5 88.1 89.1 86.7 88.0 2 - 3 96.1 96.6 96.6 97.1 93.0 93.8 91.4 92.1 4 - 5 96.5 97.1 97.1 97.6 92.7 94.0 94.1 95.0 6 + 95.4 95.9 96.0 96.5 92.6 93.1 93.2 94.2 JULY 2008 TOTAL HOUSEHOLDS 95.4 96.1 96.1 96.7 91.0 92.0 92.0 93.1 1 PERSON 93.0 94.1 94.2 95.2 87.0 88.2 87.4 89.3 2 - 3 96.1 96.7 96.6 97.1 92.7 93.5 91.8 93.0 4 - 5 96.8 97.3 97.2 97.6 93.7 94.6 94.0 95.0 6 + 95.4 95.9 96.3 96.6 91.3 93.0 94.0 94.5 NOVEMBER 2008 TOTAL HOUSEHOLDS 95.0 95.7 95.8 96.4 90.6 91.6 91.4 92.4 1 PERSON 92.7 93.7 93.7 94.7 87.3 88.4 85.1 86.4 2 - 3 95.8 96.4 96.4 97.0 91.9 92.7 91.6 92.9 4 - 5 96.5 97.0 97.1 97.5 93.2 94.0 94.0 94.4 6+ 94.8 95.4 95.0 95.6 93.1 93.6 92.8 94.1 2008 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.2 95.9 95.9 96.5 91.0 91.9 91.7 92.7 1 PERSON 92.8 93.8 93.8 94.8 87.5 88.6 86.4 87.9 2 - 3 96.0 96.6 96.6 97.1 92.6 93.3 91.6 92.7 4 - 5 96.6 97.1 97.1 97.5 93.2 94.2 94.0 94.8 6+ 95.2 95.7 95.8 96.2 92.3 93.3 93.4 94.3 MARCH 2009 TOTAL HOUSEHOLDS 95.6 96.3 96.2 96.8 92.4 93.5 92.3 93.2 1 PERSON 93.4 94.3 94.3 95.1 89.2 90.0 86.0 87.0 2 - 3 96.3 96.9 96.7 97.2 93.2 94.7 92.6 93.6 4 - 5 97.0 97.5 97.5 97.8 95.2 95.8 94.7 95.3 6 + 96.0 96.7 96.5 96.9 94.6 96.6 94.8 95.9 JULY 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.4 96.9 92.2 93.2 92.6 93.4 1 PERSON 93.5 94.5 94.4 95.3 89.1 90.4 86.9 88.0 2 - 3 96.5 97.0 97.1 97.4 93.1 94.0 93.0 93.9 4 - 5 96.8 97.1 97.2 97.5 94.6 95.6 94.8 95.4 6 + 95.7 96.0 95.9 96.1 95.5 96.1 93.2 93.9 TOTAL WHITE BLACK ORIGIN RACE HISPANIC 22 Table 5 Percentage of Households with a Telephone by Household Size Unit Avail Unit Avail Unit Avail Unit Avail TOTAL WHITE BLACK ORIGIN RACE HISPANIC NOVEMBER 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.9 91.8 92.9 93.0 93.8 1 PERSON 93.6 94.5 94.6 95.4 89.3 90.5 88.3 90.0 2 - 3 96.4 96.9 96.9 97.4 93.1 94.1 92.9 93.8 4 - 5 96.8 97.2 97.5 97.7 92.3 93.6 94.9 95.4 6+ 96.5 96.9 96.5 96.8 95.9 96.5 95.2 95.4 2009 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.8 92.1 93.2 92.6 93.5 1 PERSON 93.5 94.4 94.4 95.3 89.2 90.3 87.0 88.4 2 - 3 96.4 96.9 96.9 97.3 93.2 94.3 92.9 93.7 4 - 5 96.9 97.3 97.4 97.7 94.0 95.0 94.8 95.4 6+ 96.1 96.5 96.3 96.6 95.3 96.4 94.4 95.1 MARCH 2010 TOTAL HOUSEHOLDS 96.0 96.7 96.5 97.1 93.1 94.1 93.6 94.7 1 PERSON 94.2 95.1 94.9 95.7 91.2 92.5 88.9 89.9 2 - 3 96.7 97.3 97.1 97.5 94.1 95.0 94.5 95.4 4 - 5 96.8 97.4 97.3 97.9 93.6 94.3 94.2 95.9 6+ 96.2 96.8 96.6 97.2 93.8 94.8 95.3 96.3 JULY 2010 TOTAL 96.0 96.6 96.5 97.0 93.1 93.9 93.5 94.6 1 PERSON 94.1 95.1 94.8 95.6 90.9 92.2 91.1 92.5 2 - 3 96.6 97.1 97.0 97.5 93.8 94.3 93.4 94.8 4 - 5 96.9 97.4 97.4 97.8 94.6 95.5 94.7 95.6 6+ 95.9 96.1 95.7 96.0 94.8 94.8 93.9 94.2 NOVEMBER 2010 TOTAL HOUSEHOLDS 95.5 96.1 96.1 96.7 91.9 92.8 92.1 93.2 1 PERSON 93.4 94.2 94.3 95.0 89.8 90.6 87.4 88.8 2 - 3 96.3 96.9 96.8 97.4 92.9 93.7 92.5 93.7 4 - 5 96.2 96.7 96.9 97.3 92.8 93.8 93.5 94.3 6+ 95.4 96.0 95.6 96.1 93.9 94.9 94.0 94.9 2010 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.8 96.4 96.4 96.9 92.7 93.6 93.1 94.2 1 PERSON 93.9 94.8 94.7 95.4 90.6 91.8 89.1 90.4 2 - 3 96.5 97.1 97.0 97.5 93.6 94.4 93.5 94.6 4 - 5 96.6 97.1 97.2 97.6 93.6 94.5 94.1 95.3 6+ 95.8 96.3 96.0 96.4 94.1 94.8 94.4 95.1 23 Table 5 Percentage of Households with a Telephone by Household Size Unit Avail Unit Avail Unit Avail Unit Avail TOTAL WHITE BLACK ORIGIN RACE HISPANIC MARCH 2011 TOTAL HOUSEHOLDS 95.9 96.5 96.7 97.2 91.8 92.7 93.3 94.1 1 PERSON 93.9 94.7 95.2 95.8 88.4 89.6 89.6 90.4 2 - 3 96.6 97.1 97.2 97.6 93.4 94.0 93.3 94.3 4 - 5 97.0 97.5 97.6 98.0 93.6 94.5 94.8 95.5 6+ 96.0 96.3 96.3 96.6 95.7 96.1 94.5 94.8 JULY 2011 TOTAL 95.6 96.3 96.1 96.7 93.0 93.6 92.6 93.7 1 PERSON 93.5 94.4 94.4 95.2 90.0 90.8 89.2 90.4 2 - 3 96.5 97.0 96.8 97.3 94.6 95.0 93.3 94.6 4 - 5 96.5 97.0 96.7 97.3 94.3 94.9 92.8 93.6 6+ 95.5 96.1 95.4 96.1 94.9 95.7 94.7 95.2 24 Table 6 Percentage of Households with a Telephone by Householder's Age Unit Avail Unit Avail Unit Avail Unit Avail MARCH 2008 TOTAL HOUSEHOLDS 95.2 95.9 95.8 96.4 91.3 92.3 91.6 92.5 15 - 24 YRS OLD 90.2 92.1 91.4 93.0 85.4 89.0 85.9 87.4 25 - 54 YRS OLD 94.9 95.5 95.4 96.0 91.2 92.1 91.5 92.5 55 - 59 YRS OLD 96.0 96.6 96.6 97.1 91.9 93.0 93.1 93.8 60 - 64 YRS OLD 96.7 97.2 97.0 97.6 93.7 94.4 93.9 94.7 65 - 69 YRS OLD 96.9 97.2 97.5 97.8 92.1 92.4 96.4 96.4 70 - 99 YRS OLD 96.7 97.1 97.1 97.4 94.1 94.1 94.6 94.9 JULY 2008 TOTAL HOUSEHOLDS 95.4 96.1 96.1 96.7 91.0 92.0 92.0 93.1 15-24 YRS OLD 91.7 92.7 92.3 93.2 89.3 90.3 88.4 89.4 25-54 YRS OLD 95.0 95.8 95.6 96.4 90.8 92.0 92.0 93.3 55-59 YRS OLD 96.3 96.7 96.8 97.3 92.6 92.6 93.4 93.8 60-64 YRS OLD 96.4 96.9 97.0 97.6 91.4 92.0 94.0 95.5 65-69 YRS OLD 96.3 96.7 97.0 97.4 92.7 93.0 91.6 93.1 70-99 YRS OLD 96.8 97.2 97.5 97.8 91.5 92.0 93.6 94.0 NOVEMBER 2008 TOTAL HOUSEHOLDS 95.0 95.7 95.8 96.4 90.6 91.6 91.4 92.4 15 - 24 YRS OLD 90.7 92.6 91.7 93.7 84.3 86.3 88.0 90.4 25 - 54 YRS OLD 94.7 95.4 95.4 96.1 90.6 91.7 91.1 92.1 55 - 59 YRS OLD 95.8 96.2 96.5 96.9 90.2 90.8 93.7 94.3 60 - 64 YRS OLD 96.5 96.9 97.1 97.4 93.2 93.5 94.8 94.8 65 - 69 YRS OLD 96.2 96.6 96.9 97.3 93.1 93.1 91.8 92.2 70 - 99 YRS OLD 96.4 97.0 96.8 97.4 93.1 93.3 94.5 94.8 2008 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.2 95.9 95.9 96.5 91.0 91.9 91.7 92.7 15 - 24 YRS OLD 90.8 92.5 91.8 93.3 86.4 88.5 87.5 89.1 25 - 54 YRS OLD 94.8 95.6 95.5 96.2 90.9 91.9 91.5 92.6 55 - 59 YRS OLD 96.0 96.5 96.7 97.1 91.6 92.1 93.4 94.0 60 - 64 YRS OLD 96.5 97.0 97.1 97.5 92.8 93.3 94.2 95.0 65 - 69 YRS OLD 96.5 96.9 97.1 97.5 92.6 92.8 93.3 93.9 70 - 99 YRS OLD 96.6 97.1 97.1 97.5 92.9 93.2 94.2 94.6 MARCH 2009 TOTAL HOUSEHOLDS 95.6 96.3 96.2 96.8 92.4 93.5 92.3 93.2 15 - 24 YRS OLD 91.5 93.0 92.1 93.4 87.9 89.8 86.6 88.3 25 - 54 YRS OLD 95.2 96.0 95.8 96.4 92.1 93.3 92.4 93.3 55 - 59 YRS OLD 96.5 97.0 97.2 97.5 91.6 92.9 95.2 95.2 60 - 64 YRS OLD 96.5 97.1 97.4 97.8 92.7 94.2 90.5 90.5 65 - 69 YRS OLD 97.5 97.9 97.9 98.2 95.2 95.9 94.9 95.7 70 - 99 YRS OLD 97.0 97.3 97.2 97.6 95.7 95.9 96.2 96.6 JULY 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.4 96.9 92.2 93.2 92.6 93.4 15-24 YRS OLD 91.5 92.9 92.1 93.2 89.3 91.3 85.5 87.0 25-54 YRS OLD 95.2 95.9 95.8 96.4 91.8 92.8 92.7 93.6 55-59 YRS OLD 96.4 97.0 97.1 97.5 93.2 94.6 95.8 95.8 60-64 YRS OLD 97.4 97.7 97.8 98.1 94.7 94.7 95.2 95.7 65-69 YRS OLD 97.3 97.5 97.7 98.0 93.7 93.7 95.3 95.3 70-99 YRS OLD 97.2 97.7 97.7 98.1 93.5 94.7 93.9 94.6 RACE HISPANIC TOTAL WHITE BLACK ORIGIN 25 Table 6 Percentage of Households with a Telephone by Householder's Age Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN NOVEMBER 2009 TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.9 91.8 92.9 93.0 93.8 15 - 24 YRS OLD 93.1 93.9 93.6 94.4 90.9 91.6 90.4 91.4 25 - 54 YRS OLD 95.2 95.9 95.9 96.5 91.2 92.5 92.9 93.7 55 - 59 YRS OLD 96.8 97.2 97.3 97.6 94.2 94.9 95.0 95.2 60 - 64 YRS OLD 97.0 97.5 97.6 98.0 92.7 93.8 95.1 96.3 65 - 69 YRS OLD 96.8 97.3 97.5 97.9 92.8 93.7 93.5 95.3 70 - 99 YRS OLD 96.6 97.0 97.0 97.5 93.0 93.4 93.6 94.1 2009 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.7 96.3 96.3 96.8 92.1 93.2 92.6 93.5 15 - 24 YRS OLD 92.0 93.3 92.6 93.7 89.4 90.9 87.5 88.9 25 - 54 YRS OLD 95.2 95.9 95.8 96.4 91.7 92.9 92.6 93.5 55 - 59 YRS OLD 96.6 97.0 97.2 97.5 93.0 94.1 95.3 95.4 60 - 64 YRS OLD 97.0 97.5 97.6 98.0 93.4 94.2 93.6 94.2 65 - 69 YRS OLD 97.2 97.6 97.7 98.0 93.9 94.4 94.6 95.4 70 - 99 YRS OLD 96.9 97.3 97.3 97.7 94.1 94.6 94.6 95.1 MARCH 2010 TOTAL HOUSEHOLDS 96.0 96.7 96.5 97.1 93.1 94.1 93.6 94.7 15 - 24 YRS OLD 93.8 94.8 94.6 95.6 90.9 92.2 92.6 93.8 25 - 54 YRS OLD 95.8 96.5 96.3 96.9 92.9 94.1 93.6 94.9 55 - 59 YRS OLD 96.6 97.2 97.2 97.7 93.5 94.2 93.5 94.3 60 - 64 YRS OLD 96.1 96.5 96.8 97.1 91.6 91.9 92.5 92.8 65 - 69 YRS OLD 97.0 97.4 97.4 97.7 95.6 95.6 96.4 97.0 70 - 99 YRS OLD 97.0 97.6 97.2 97.7 95.1 96.0 93.5 94.4 JULY 2010 TOTAL HOUSEHOLD 96.0 96.6 96.5 97.0 93.1 93.9 93.5 94.6 15 - 24 YRS OLD 93.3 94.4 94.2 95.3 89.3 90.9 89.2 90.3 25 - 54 YRS OLD 95.7 96.3 96.1 96.7 93.2 93.9 93.8 95.0 55 - 59 YRS OLD 96.9 97.4 97.4 97.9 93.9 95.2 94.7 95.8 60 - 64 YRS OLD 96.1 96.7 96.7 97.3 91.8 92.6 95.3 96.1 65 - 69 YRS OLD 97.2 97.5 97.5 97.9 95.3 95.7 93.4 94.8 70 - 99 YRS OLD 96.6 97.1 97.0 97.5 93.8 94.5 93.4 93.8 NOVEMBER 2010 TOTAL HOUSEHOLDS 95.5 96.1 96.1 96.7 91.9 92.8 92.1 93.2 15 - 24 YRS OLD 93.3 94.2 93.6 94.4 91.0 92.9 88.6 88.8 25 - 54 YRS OLD 95.0 95.7 95.6 96.3 91.6 92.4 92.6 93.6 55 - 59 YRS OLD 96.4 96.8 97.3 97.6 93.1 93.4 94.5 94.6 60 - 64 YRS OLD 96.5 97.1 96.6 97.2 95.1 95.7 91.0 92.5 65 - 69 YRS OLD 96.2 96.8 97.0 97.6 88.8 90.1 92.2 93.3 70 - 99 YRS OLD 96.4 96.8 97.0 97.4 92.3 93.1 90.5 93.0 2010 ANNUAL AVERAGE TOTAL HOUSEHOLDS 95.8 96.4 96.4 96.9 92.7 93.6 93.1 94.2 15 - 24 YRS OLD 93.5 94.5 94.1 95.1 90.4 92.0 90.1 91.0 25 - 54 YRS OLD 95.5 96.2 96.0 96.6 92.6 93.5 93.3 94.5 55 - 59 YRS OLD 96.6 97.1 97.3 97.7 93.5 94.3 94.2 94.9 60 - 64 YRS OLD 96.2 96.7 96.7 97.2 92.8 93.4 92.9 93.8 65 - 69 YRS OLD 96.8 97.3 97.3 97.7 93.2 93.8 94.0 95.0 70 - 99 YRS OLD 96.7 97.2 97.1 97.5 93.7 94.5 92.5 93.7 26 Table 6 Percentage of Households with a Telephone by Householder's Age Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN MARCH 2011 TOTAL HOUSEHOLDS 95.9 96.5 96.7 97.2 91.8 92.7 93.3 94.1 15 - 24 YRS OLD 92.8 93.8 93.3 94.1 90.5 91.9 90.1 91.3 25 - 54 YRS OLD 95.9 96.4 96.6 97.1 92.0 92.8 93.7 94.6 55 - 59 YRS OLD 95.8 96.3 96.9 97.3 90.1 91.1 92.2 92.5 60 - 64 YRS OLD 96.2 96.8 96.8 97.3 93.8 95.2 90.4 91.9 65 - 69 YRS OLD 96.5 96.7 97.1 97.3 92.4 92.4 94.8 95.0 70 - 99 YRS OLD 96.9 97.4 97.4 97.9 92.1 92.1 94.8 95.5 JULY 2011 TOTAL HOUSEHOLD 95.6 96.3 96.1 96.7 93.0 93.6 92.6 93.7 15 - 24 YRS OLD 93.8 94.4 93.7 94.4 94.0 94.7 88.4 90.0 25 - 54 YRS OLD 95.3 96.1 95.8 96.6 92.2 93.0 92.7 93.8 55 - 59 YRS OLD 95.9 96.4 96.3 96.9 93.3 93.5 93.8 94.3 60 - 64 YRS OLD 96.2 96.8 96.5 97.2 94.2 94.5 94.3 95.1 65 - 69 YRS OLD 96.7 97.2 96.9 97.2 97.8 98.2 92.4 94.5 70 - 99 YRS OLD 96.4 96.9 96.9 97.3 93.2 93.8 94.5 95.3 27 Table 7 Percentage of Adults with a Telephone by Labor Force Status Unit Avail Unit Avail Unit Avail Unit Avail MARCH 2008 TOTAL CNP 95.9 96.4 96.4 96.9 92.3 93.1 92.8 93.6 EMPLOYED 96.5 97.1 96.8 97.4 93.7 94.6 93.1 93.9 UNEMPLOYED 93.2 94.0 93.7 94.5 90.1 90.9 89.8 91.6 NOT IN LABOR FORCE 95.1 95.6 95.8 96.3 90.4 91.1 92.6 93.2 JULY 2008 TOTAL CNP 96.0 96.6 96.5 97.0 92.4 93.3 92.8 93.7 EMPLOYED 96.4 97.0 96.9 97.4 93.3 94.3 93.1 94.0 UNEMPLOYED 94.3 95.0 94.8 95.5 92.3 93.2 92.8 93.5 NOT IN LABOR FORCE 95.3 95.9 96.0 96.5 90.9 91.8 92.1 93.1 NOVEMBER 2008 TOTAL CNP 95.7 96.3 96.3 96.9 92.0 92.9 92.6 93.6 EMPLOYED 96.3 96.9 96.7 97.3 93.6 94.4 93.5 94.3 UNEMPLOYED 93.7 94.5 95.3 95.9 88.2 89.9 90.9 91.5 NOT IN LABOR FORCE 94.8 95.4 95.6 96.2 90.4 91.2 91.4 92.4 2008 ANNUAL AVERAGE TOTAL CNP 95.8 96.4 96.4 96.9 92.3 93.1 92.7 93.6 EMPLOYED 96.4 97.0 96.8 97.3 93.5 94.4 93.2 94.1 UNEMPLOYED 93.7 94.5 94.6 95.3 90.2 91.3 91.2 92.2 NOT IN LABOR FORCE 95.1 95.6 95.8 96.3 90.6 91.4 92.0 92.9 MARCH 2009 TOTAL CNP 96.2 96.7 96.6 97.1 93.4 94.5 93.6 94.4 EMPLOYED 96.6 97.1 96.9 97.4 94.3 95.3 93.4 94.2 UNEMPLOYED 94.9 95.6 95.3 95.9 93.0 94.1 94.1 94.8 NOT IN LABOR FORCE 95.7 96.3 96.4 96.8 92.3 93.5 93.9 94.7 JULY 2009 TOTAL CNP 96.2 96.7 96.7 97.1 93.4 94.3 93.6 94.3 EMPLOYED 96.7 97.2 97.0 97.4 94.4 95.3 93.5 94.2 UNEMPLOYED 94.6 95.5 95.5 96.1 91.9 93.6 93.7 94.5 NOT IN LABOR FORCE 95.7 96.2 96.3 96.8 92.2 93.1 93.7 94.5 NOVEMBER 2009 TOTAL CNP 96.2 96.8 96.7 97.2 92.9 94.0 94.0 94.6 EMPLOYED 96.8 97.3 97.1 97.5 94.4 95.4 94.0 94.6 UNEMPLOYED 94.7 95.4 95.5 95.9 90.7 92.4 93.9 94.3 NOT IN LABOR FORCE 95.5 96.1 96.2 96.8 91.5 92.4 94.1 94.6 2009 ANNUAL AVERAGE TOTAL CNP 96.2 96.7 96.7 97.1 93.2 94.2 93.7 94.4 EMPLOYED 96.7 97.2 97.0 97.5 94.4 95.4 93.7 94.3 UNEMPLOYED 94.6 95.5 95.5 96.0 91.5 93.2 93.8 94.4 NOT IN LABOR FORCE 95.6 96.2 96.3 96.8 92.0 92.9 93.8 94.5 RACE HISPANIC TOTAL WHITE BLACK ORIGIN 28 Table 7 Percentage of Adults with a Telephone by Labor Force Status Unit Avail Unit Avail Unit Avail Unit Avail RACE HISPANIC TOTAL WHITE BLACK ORIGIN MARCH 2010 TOTAL CNP 96.5 97.0 96.8 97.3 94.1 94.9 94.4 95.5 EMPLOYED 96.9 97.5 97.2 97.8 94.8 95.6 94.6 95.7 UNEMPLOYED 95.4 96.1 95.3 95.9 95.3 95.9 94.6 95.8 NOT IN LABOR FORCE 95.8 96.4 96.4 96.9 92.8 93.7 94.0 95.1 JULY 2010 TOTAL CNP 96.4 96.9 96.8 97.3 93.9 94.5 94.1 95.1 EMPLOYED 96.8 97.4 97.1 97.6 94.7 95.4 94.3 95.3 UNEMPLOYED 95.4 95.9 95.9 96.3 93.2 94.0 93.5 94.2 NOT IN LABOR FORCE 95.8 96.3 96.3 96.8 92.9 93.4 94.0 94.8 NOVEMBER 2010 TOTAL CNP 95.9 96.5 96.5 97.0 92.6 93.4 93.0 93.9 EMPLOYED 96.5 97.1 96.9 97.4 93.8 94.7 93.5 94.3 UNEMPLOYED 94.4 95.0 95.0 95.6 92.3 93.1 92.9 93.7 NOT IN LABOR FORCE 95.2 95.8 96.1 96.6 90.8 91.8 92.2 93.4 2010 ANNUAL AVERAGE TOTAL CNP 96.3 96.8 96.7 97.2 93.5 94.3 93.8 94.8 EMPLOYED 96.8 97.3 97.1 97.6 94.5 95.2 94.1 95.1 UNEMPLOYED 95.1 95.6 95.4 95.9 93.6 94.3 93.6 94.6 NOT IN LABOR FORCE 95.6 96.2 96.3 96.8 92.2 93.0 93.4 94.4 MARCH 2011 TOTAL CNP 96.4 96.9 96.9 97.4 93.0 93.7 94.1 94.8 EMPLOYED 97.0 97.5 97.4 97.8 94.8 95.6 94.4 95.2 UNEMPLOYED 95.5 96.0 96.2 96.5 93.1 94.2 94.8 95.3 NOT IN LABOR FORCE 95.4 96.0 96.3 96.9 90.5 91.1 93.2 94.0 JULY 2011 TOTAL CNP 96.2 96.7 96.5 97.1 94.0 94.5 93.5 94.4 EMPLOYED 96.7 97.3 96.9 97.5 94.9 95.5 93.8 94.7 UNEMPLOYED 95.1 95.7 95.9 96.6 91.9 92.2 92.8 94.2 NOT IN LABOR FORCE 95.5 96.0 95.9 96.5 93.4 93.8 93.2 93.9 29 Table 8 Critical Values for Determining Significant Differences by State In Unit Available UNITED STATES 0.7% 0.7% ALABAMA 6.4% 7.7% ALASKA 6.0% 7.5% ARIZONA 6.7% 6.1% ARKANSAS 5.5% 4.7% CALIFORNIA 2.4% 2.4% COLORADO 4.4% 5.0% CONNECTICUT 4.2% 4.0% DELAWARE 5.2% 5.7% DISTRICT OF COLUMBIA 6.3% 6.3% FLORIDA 2.8% 2.9% GEORGIA 5.7% 5.0% HAWAII 6.2% 6.2% IDAHO 4.9% 4.6% ILLINOIS 4.5% 5.1% INDIANA 5.9% 5.9% IOWA 4.3% 4.5% KANSAS 4.9% 5.5% KENTUCKY 5.5% 6.7% LOUISIANA 8.5% 7.6% MAINE 4.4% 4.4% MARYLAND 4.3% 4.7% MASSACHUSETTS 5.1% 5.3% MICHIGAN 4.1% 4.3% MINNESOTA 4.4% 4.6% MISSISSIPPI 6.2% 6.5% MISSOURI 4.4% 4.6% MONTANA 5.7% 5.9% NEBRASKA 6.0% 7.2% NEVADA 4.8% 5.3% NEW HAMPSHIRE 4.1% 4.0% NEW JERSEY 4.5% 4.7% NEW MEXICO 8.5% 9.9% NEW YORK 3.3% 3.6% NORTH CAROLINA 4.6% 4.9% NORTH DAKOTA 5.6% 5.1% OHIO 3.9% 3.8% OKLAHOMA 5.5% 5.3% OREGON 5.1% 4.9% PENNSYLVANIA 3.4% 3.6% RHODE ISLAND 5.0% 4.9% SOUTH CAROLINA 5.1% 6.1% SOUTH DAKOTA 4.9% 4.9% TENNESSEE 6.3% 5.4% TEXAS 3.1% 3.3% UTAH 5.4% 5.7% VERMONT 4.8% 5.0% VIRGINIA 4.4% 4.4% WASHINGTON 5.6% 7.9% WEST VIRGINIA 4.9% 5.5% WISCONSIN 4.7% 4.4% WYOMING 4.6% 4.4% 30 Table 9 Critical Values for Determining Significant Differences by Income In Unit Available In Unit Available In Unit Available In Unit Available TOTAL 0.7% 0.7% 0.8% 0.8% 2.2% 2.0% 2.3% 2.4% UNDER $5,000 8.8% 7.9% 10.5% 9.8% 14.9% 15.2% 21.9% 21.7% $5,000 - $7,499 8.1% 7.0% 10.1% 9.0% 16.3% 16.2% 19.3% 17.7% $7,500 - $9,999 8.8% 8.5% 10.2% 10.0% 18.5% 17.6% 23.0% 23.9% $10,000 - $12,499 7.7% 7.8% 8.4% 8.6% 17.3% 16.0% 19.2% 21.3% $12,500 - $14,999 7.7% 7.9% 8.9% 9.0% 19.3% 17.4% 18.0% 18.7% $15,000 - $19,999 6.1% 5.9% 6.7% 6.5% 16.0% 14.1% 15.3% 14.6% $20,000 - $24,999 5.9% 5.5% 6.4% 6.2% 15.2% 15.2% 15.1% 15.8% $25,000 - $29,999 6.0% 6.3% 6.5% 6.6% 17.3% 16.5% 13.8% 13.5% $30,000 - $34,999 5.8% 5.6% 6.3% 6.4% 16.5% 16.7% 14.5% 13.7% $35,000 - $39,999 5.9% 6.2% 6.4% 6.5% 18.0% 18.2% 16.5% 16.4% $40,000 - $49,999 4.7% 4.6% 4.9% 4.7% 15.4% 14.6% 14.1% 13.2% $50,000 - $59,999 5.2% 5.8% 5.6% 6.1% 17.2% 18.6% 17.5% 18.3% $60,000 - $74,999 4.5% 4.7% 4.9% 5.1% 17.3% 17.2% 16.0% 16.3% $75,000 - $99,999 4.5% 4.7% 4.7% 4.9% 18.2% 18.3% 18.2% 17.6% $100,000 - $149,999 5.0% 5.0% 5.2% 5.1% 23.7% 27.5% 22.7% 21.9% $150,000 + 6.5% 6.6% 6.8% 7.1% 35.5% 34.7% 28.3% 31.3% Table 10 Critical Values for Determining Significant Differences by Household Size In Unit Available In Unit Available In Unit Available In Unit Available TOTAL 0.7% 0.7% 0.8% 0.8% 2.2% 2.0% 2.3% 2.4% 1 PERSON 2.6% 2.5% 3.0% 2.8% 7.0% 6.6% 9.4% 10.0% 2 - 3 1.4% 1.4% 1.5% 1.4% 4.8% 4.5% 5.3% 5.5% 4 - 5 2.4% 2.4% 2.6% 2.7% 8.2% 7.9% 5.6% 5.4% 6 + 6.7% 6.3% 7.8% 7.8% 18.9% 15.5% 12.7% 11.5% Table 11 Critical Values for Determining Significant Differences by Householder's Age In Unit Available In Unit Available In Unit Available In Unit Available TOTAL 0.7% 0.7% 0.8% 0.8% 2.2% 2.0% 2.3% 2.4% 15-24 YRS OLD 4.9% 5.1% 5.7% 5.8% 11.7% 11.6% 10.8% 10.2% 25-54 YRS OLD 1.0% 1.0% 1.1% 1.1% 3.0% 2.7% 3.1% 2.9% 55-59 YRS OLD 2.9% 2.8% 3.1% 3.2% 10.7% 11.4% 14.5% 14.8% 60-64 YRS OLD 3.3% 3.4% 3.4% 3.6% 13.8% 14.6% 15.8% 18.0% 65-69 YRS OLD 3.6% 3.6% 3.8% 4.0% 14.8% 16.1% 20.0% 21.7% 70-99 YRS OLD 2.0% 1.9% 2.0% 2.1% 8.7% 8.0% 12.4% 11.9% Table 12 Critical Values for Determining Significant Differences by Labor Force Status In Unit Available In Unit Available In Unit Available In Unit Available TOTAL CNP 0.4% 0.4% 0.4% 0.4% 1.3% 1.2% 1.6% 1.3% EMPLOYED 0.8% 0.8% 0.8% 0.9% 2.8% 2.9% 3.2% 3.3% UNEMPLOYED 5.2% 4.8% 6.2% 5.8% 12.0% 12.0% 20.3% 20.9% NOT IN LABOR FORCE 1.3% 1.3% 1.4% 1.5% 4.0% 4.3% 5.1% 5.2% TOTAL WHITE BLACK HISPANIC ORIGIN RACE HISPANIC TOTAL WHITE BLACK ORIGIN RACE HISPANIC TOTAL WHITE BLACK ORIGIN RACE HISPANIC TOTAL WHITE BLACK ORIGIN RACE 31 Customer Response Publication: Telephone Subscribership in the United States (Data through July 2011) You can help us provide the best 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