NEWS Federal Communications Commission 445 12th Street, S.W. Washington, D. C. 20554 This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes official action. See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974). News Media Information 202 / 418-0500 Internet: http://www.fcc.gov TTY: 1-888-835-5322 FOR IMMEDIATE RELEASE NEWS MEDIA CONTACT April 20, 2012 Louis Peraertz, (202) 418-2100 Louis.Peraertz@fcc.gov STATEMENT OF COMMISSIONER MIGNON L. CLYBURN REGARDING LAUNCH OF FCC’S NEW “BILL SHOCK” WEBSITE “I am pleased to see that the Commission has launched its new “bill shock” website to help consumers track implementation of recent commitments by wireless carriers to voluntarily provide usage alerts before and after consumers exceed their plan limits. “When CTIA first announced its bill shock guidelines and its members voluntary commitments, I mentioned that the most important aspect of these guidelines is that CTIA’s members agreed to allow the FCC staff to track their compliance with these measures. I applaud CTIA for its continuing efforts to push the industry on voluntary efforts to prevent the consumers from experiencing bill shock.” -- FCC --