Local Telephone Competition: Status as of June 30, 2011 Industry Analysis and Technology Division Wireline Competition Bureau June 2012 This report is available for reference in the FCC’s Reference Information Center, Courtyard Level, 445 12th Street, SW, Washington, DC. Copies may be purchased by contacting Best Copy and Printing, Inc., 445 12th Street, SW, Room CY-B402, Washington, DC 20554, telephone (800) 378-3160, or via their website at www.bcpiweb.com. The report can also be downloaded from the Wireline Competition Bureau Statistical Reports Internet site at www.fcc.gov/wcb/stats. U.S. Federal Communications Commission Lo cal Telephone Competition: Status as of June 30, 2011 i Contents TEXT Introduction.............................................................................................................................................1 Wireline retail local telephone service....................................................................................................1 Service providers ....................................................................................................................................3 Interconnected VoIP service .................................................................................................... ...............6 Switched access lines ..............................................................................................................................9 Wholesale relationships for switched access lines..................................................................................9 Remainder of the report ........................................................................................................................11 Technical Notes ................................................................................................................ ....................33 Glossary ....................................................................................................................... .........................35 FIGURES 1. Interconnected VoIP Subscriptions and Retail Switched Access Lines, 2008 - 2011......................2 2. Wireline Retail Local Telephone Service Connections by Technology and Customer Type .................................................................................................................................3 3. Wireline Retail Local Telephone Service Connections by Customer Type and Regulatory Status .............................................................................................................................4 4. Wireline Retail Local Telephone Service Connections by Technology, Regulatory Status, and Customer Type ..........................................................................................................................5 5. Interconnected VoIP Subscribership by Reported Service Features ................................................7 6. Technology of Internet Access Connections in Interconnected VoIP Broadband Bundles .............8 7. Technology of Retail Switched Access Lines ..................................................................................9 8. Wholesale Relationships as Reported Respectively by CLECs and ILECs ...................................10 TABLES 1. Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 2. Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type....................13 3. End-User Switched Access Lines and VoIP Subscriptions by Customer Type .............................14 4. End-User Switched Access Lines and VoIP Subscriptions Reported by Non-ILECs....................15 5. ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, and UNEs ...................................................................................................................... .................16 6. End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers ........................................................................................................ .........17 7. Percentage of Switched Access Lines Presubscribed for Long Distance Service..........................18 8. Residential and Business Presubscribed Switched Access Lines...................................................19 9. Total End-User Switched Access Lines and VoIP Subscriptions by State ....................................20 10. Residential End-User Switched Access Li nes and VoIP Subscriptions by State ...........................21 U.S. Federal Communications Commission Lo cal Telephone Competition: Status as of June 30, 2011 ii 11. Business End-User Switched Access Li nes and VoIP Subscriptions by State...............................22 12. Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions by State ...........................................................................................................................................23 13. Non-ILEC Total End-User Switched Access Li nes and VoIP Subscriptions by State ..................24 14. ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State ..........................25 15. Non-ILEC Methods of Providing Wi reline Telephone Services by State .....................................26 16. Percentage of End-User Switched Access Lines and VoIP Subscriptions Provided to Residential Customers by State ......................................................................................................27 17. Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State ......................................28 18. Mobile Telephone Facilities-based Carrier s and Mobile Telephony Subscribers .........................29 19. Percentage of ZIP Codes with CL ECs or Non-ILEC VoIP Providers............................................30 20. Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers ...................30 21. Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State .............................31 CHARTS 1. Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 2. Percent of Total Lines and VoIP Subscrip tions that Serve Residential Customers........................13 3. VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions...........................14 4. Non-ILEC End-User Switched Access Lines and VoIP Subscriptions..........................................15 5. ILEC Total Lines and the Percent Provided to CLECs ..................................................................16 6. End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers ........................................................................................................ .........17 7. Percent Presubscribed Interstate Long Distance Lines for ILECs..................................................18 MAP Reporting Non-ILEC Interconnected VoIP Providers and CLECs by 5-Digit Geographical ZIP Code ............................................................................................... ........32 Local Telephone Competition: Status as of June 30, 2011 Introduction . The Commission has used FCC Form 477 to collect subscribership information from telephone service providers – the incumbent local exchange carriers (ILECs), competitive local exchange carriers (CLECs), and mobile telephony providers – for more than a decade. 1,2 The Commission has required interconnected Voice over Internet Protocol (“interconnected VoIP”) service providers to report subscribership information since December 2008 because the use of VoIP technology is growing rapidly and it increasingly is used to provide local telephone service.3 This report summarizes information about telephone services as of June 30, 2011. It demonstrates that interconnected VoIP service subscribership has continued to increase wh ile subscribership to traditional wired telephone services has declined. We also update summary statistics for the mobile telephony subscribership information collected by Form 477.4 Wireline retail local telephone service . Retail local telephone service customers are served by two wireline technologies – “end-user” switched access lines and interconnected VoIP “subscriptions.” • In June 2011, there were 112 million end-user switched access lines in service and 34 million interconnected VoIP subscriptions in the United States, or 146 million wireline retail local telephone service connections in total. See Figure 1. 1 See the Technical Notes and the Glossary that appear at th e end of this report for more-detailed information about the Form 477 and the meaning of terms used in this report. 2 For an overview of program history for the telephone services data, see Local Telephone Competition: Status as of December 31, 2008 (June 2010) at pp. 1-2, available at www.fcc.gov/wcb/iatd/comp.html. Readers who are interested in historical trends in the data should note the changes in reporting requirements that were effective in 2008 and earlier, in 2005. 3 The FCC’s rules (at 47 C.F.R. § 9.3) state: An interconnected Voice over Internet Pr otocol (VoIP) service is a service that: (1) Enables real-time, two-way voice communications; (2) Requires a broadband connection from the user’s location; (3) Requires Internet protocol-compatible customer premises equipment (CPE); and (4) Permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. We note that the current interpretation of element (4) of the definition excludes the VoIP services that Skype offers in the United States, and subscribers to those services are not reported on Form 477. Prior to the December 2008 data, companies such as Vonage that solely provide interconnected VoIP service did not file Form 477. Telephone companies and cable companies that provided local excha nge telephone service were required to file Form 477 but were not required to report interconnected VoIP subscriptions . However, some of these companies chose to include interconnected VoIP subscriptions in the number of reta il (end-user) switched access lines that they reported. 4 The presentation of mobile wireless telephone subscriber counts in this report does not constitute, or imply, Commission analysis of the extent to which wireline and mobile wireless telephone services are demand substitutes or complements in general or in any particular situation. In the Form 477 program, commercial mobile radio service (CMRS) carriers who own or operate wireless netw orks report both their retail telephone service customers and the retail customers of mobile wireless telephone service resellers. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 1 • Interconnected VoIP subscriptions had incr eased by 17% (from 29 million to 34 million) and retail switched access lines had decreased by 8% (from 122 million to 112 million) between June 2010 and June 2011. The combined effect was an annual decrease of 3% in wireline retail local telephone service connections (from 151 million to 146 million). See Figure 1. Figure 1 Interconnected VoIP Subscriptions and Retail Switched Access Lines, 2008 - 2011 (In Thousands) 0 50,000 100,000 150,000 200,000 Interconnected VoIP Subscriptions 21,744 23,929 25,924 28,702 31,674 33,635 Retail Switched Access Lines 141,019 133,093 126,949 122,174 116,898 112,240 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 • Of the 146 million wireline retail local telephone service connections in June 2011, 84 million (or 58%) were residential connections and 62 m illion (or 42%) were business connections. See Figure 2. • Cross-classified by technology and customer type, the 146 million wireline retail local telephone service connections in June 2011 were: 38% residential switched access lines, 39% business switched access lines, 20% residential interconn ected VoIP subscriptions, and 3% business interconnected VoIP subscriptions. See Figure 2. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 2 Figure 2 Wireline Retail Local Telephone Servi ce Connections by Technology and Customer Type as of June 30, 2011 (In Thousands) Switched Access Interconnected Total Lines VoIP Residential 55,739 28,616 84,355 Business 56,501 5,019 61,520 Total 112,240 33,635 145,875 Figures may not add to totals due to rounding. VoIP, Residential 20% Switched, Business 39 % VoIP, Business 3% S witched, Residential 38 % Service providers . The Form 477 program – and this repor t – distinguishes ILEC operations from all other operations. • Cross-classified by customer type (residential or business) and the service retailer’s regulatory status (ILEC or non-ILEC), the 146 million wire line retail local telephone service connections (including both switched access lines and interconnected VoIP subscriptions) in June 2011 were: 38% ILEC residential service, 26% ILEC busin ess service, 20% non-ILEC residential service, and 16% non-ILEC business service. See Figure 3. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 3 Figure 3 Wireline Retail Local Telephone Service Connections by Customer Type and Regulatory Status as of June 30, 2011 (In Thousands) Residential Business Total ILEC 55,064 37,894 92,958 Non-ILEC 29,291 23,626 52,917 Total 84,355 61,520 145,875 Figures may not add to totals due to rounding. ILEC, Residential 38 % Non-ILEC, Residential 20% ILEC, Business 26 % Non-ILEC, Business 16 % • Additionally cross-classified by technology, the 84 million wireline residential connections in June 2011 were: 61.5% ILEC switched access lin es, 30.1% non-ILEC interconnected VoIP subscriptions, 4.6% non-ILEC switched access lin es, and 3.8% ILEC interconnected VoIP subscriptions. Similarly, the 62 million wireline business connections were: 60.9% ILEC switched access lines, 30.9% non-ILEC switched access lines, 7.5% non-ILEC interconnected VoIP subscriptions, and 0.7% ILEC interconnected VoIP subscriptions. See Figure 4. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 4 Figure 4 Wireline Retail Local Telephone Service Connect ions by Technology, Regulatory Status, and Customer Type as of June 30, 2011 (In Thousands) Total Switched Access Interconnected Total Lines VoIP ILEC 89,327 3,631 92,958 Non-ILEC 22,913 30,004 52,917 Total 112,240 33,635 145,875 Residential ILEC 51,847 3,217 55,064 Non-ILEC 3,892 25,399 29,291 Residential Total 55,739 28,616 84,355 Business ILEC 37,480 414 37,894 Non-ILEC 19,021 4,605 23,626 Business Total 56,501 5,019 61,520 Figures may not add to totals due to rounding. Residential ILEC, Switched 61.5 % ILEC, VoIP 3.8 % Non-ILEC, Switched 4 .6 % Non-ILEC, VoIP 30.1% Business ILEC, Switched 60.9 % Non-ILEC, Switched 30.9 % Non-ILEC, VoIP 7 .5 % ILEC, VoIP 0.7 % U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 5 Interconnected VoIP service . Form 477 identifies three types of information about retail interconnected VoIP service. • First, interconnected VoIP service retailers distinguish between the interconnected VoIP subscriptions they sell to their broadband Internet access service customers (“broadband bundle” subscriptions, in this report) and all the other interconnected VoIP subscriptions that they sell (“standalone” subscriptions). • Second, filers report whether or not interconnected VoIP subscriptions include, as a service feature, the capability to use the service over any broadband connection to which the customer has access, for example, at a hotel or vacation residence (“nomadic” functionality). • Third, filers identify the different broadband technologies (for example, cable modem Internet access service) in the broadband bundle. The Form 477 data cross-classify the first two of these three sets of information. See Figure 5. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 6 Figure 5 Interconnected VoIP Subscribership by Reported Service Features as of June 30, 2011 (In Thousands) Total Broadband Standalone Total Bundle VoIP Nomadic 694 2,883 3,578 Not nomadic 28,090 1,967 30,058 Total 28,785 4,851 33,635 ILEC Nomadic 20 4 24 Not nomadic 3,607 # 3,607 ILEC Total 3,627 4 3,631 Non-ILEC Nomadic 675 2,879 3,554 Not nomadic 24,484 1,967 26,451 Non-ILEC Total 25,158 4,846 30,004 # = Rounds to zero. Figures may not add to totals due to rounding. ILEC Bundle, Nomadic 0.5 % Standalone, Nomadic 0.1% Bundle, Not nomadic 9 9 .3 % Standalone, Not nomadic <0.05 % Non-ILEC Bundle, Nomadic 2.2% Standalone, Nomadic 9 .6 % Bundle, Not nomadic 81.6 % Standalone, Not nomadic 6 .6 % U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 7 Form 477 collects the third type of information about retail interconnected VoIP service – the technology of the Internet access connection – for broadband bundles but not for standalone interconnected VoIP. See Figure 6.5 Figure 6 Technology of Internet Access Connections in Interconnected VoIP Broadband Bundles as of June 30, 2011 (In Thousands) Technology ILEC Non-ILEC Total DSL or Other Wireline 2,374 1,814 4,187 FTTP 1,252 179 1,431 Cable Modem 1 22,833 22,834 Terrestrial Fixed Wireless # 53 53 Other 0 280 280 Total 3,627 25,158 28,785 # = Rounds to zero. Figures may not add to totals due to rounding. ILEC DSL or Other Wi reline 6 5 .4 % FTTP 34 .5 % Cable Modem <0.05 % Terrestrial Fixed Wi reless <0.05 % Non-ILEC DSL or Other Wi reline 7 .2% FTTP 0.7 % Cable Modem 90.8 % Terrestrial Fixed Wi reless 0.2% Other 1.1% 5 Internet Access Services: Status as of June 30, 2011 (XXX 2012) discusses types of Internet access connections in greater detail. The report is available at www.fcc.gov/wcb/iatd/comp.html. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 8 Switched access lines . ILECs as a group predominantly deliver retail switched access lines over copper local loops. This appears also to be the case for those non-ILECs who report retail switched access lines. See Figure 7. Figure 7 Technology of Retail Switched Access Lines as of June 30, 2011 (In Thousands) Technology ILEC Non-ILEC Total FTTP 5,079 2,079 7,158 Coaxial Cable 159 1,901 2,060 Terrestrial Fixed Wireless 2 50 52 Copper Local Loop 84,087 18,883 102,970 Total 89,327 22,913 112,240 Figures may not add to totals due to rounding. ILEC FTTP 5 .7 % Coaxial Cable 0.2% Copper Local Loop 9 4 .1% Non-ILEC FTTP 9 .1% Coaxial Cable 8 .3% Terrestrial Fixed Wi reless 0.2% Copper Local Loop 82.4 % Wholesale relationships for switched access lines . ILECs typically own the communications facilities over which they provide retail services. By contrast, CLECs use a range of methods: equipping ILEC UNE loops (“UNE-L”) as CLEC switched access lines, 6 reselling services (for example, reselling ILEC 6 CLECs (as opposed to non-ILECs more generally) have certain regulatory rights to obtain ILEC local loops at cost-based UNE rates, which the CLEC may use to provi de retail switched access lines or retail broadband Internet access connections. See C.F.R. § 51.307. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 9 switched access lines obtained at wholesale rates or reselling ILEC lines obtained under commercial agreements that replaced the UNE-Platform (“UNE-P”)), equipping leased ILEC special access circuits as switched access lines, and equipping local loops that the CLEC owns. • CLECs reported using several methods to provi de their nearly 23 million retail switched access lines in June 2011. They reported providing 38% of lines (or 8.6 million lines) by reselling ILEC wholesale or retail services. They reported providing 31% of lines (or 7.0 million lines) over ILEC facilities leased at regulated, cost-based rates (that is, as unbundled network elements, or UNEs). And they provided the remaining 32% of lines (or 7.2 million lines) over local loops that they owned. However, the information about wholesale relationships differs as reported by CLECs and by ILECs, as discussed in Figure 8. Figure 8 Wholesale Relationships as Reported Respectively by CLECs and ILECs as of June 30, 2011 (In Thousands) CLEC ILEC Difference Retail Switched Access Lines provisioned over ILEC Services (reported by CLECs) Wholesale Switched Access Lines and UNEs provided to CLECs (reported by ILECs) Resold ILEC services 1 8,636 4,578 4,058 UNE-P 2 1,049 4 1,045 UNE-L 3 5,979 3,081 2,899 Total ILEC UNEs 7,028 3,085 3,943 Total ILEC services 15,664 7,662 8,002 Figures may not add to totals due to rounding. 1 Resold ILEC services include switched access lines made av ailable to CLECs at wholesal e rates, resold Centrex, Integrated Services Digital Network (ISDN), or other ILEC services, ILEC special access circuits channelized to provide CLEC retail switched access lines, and ILEC sw itched access lines provided to CLECs under commercial agreements that replaced UNE-P. ( See note 2, below.) Filers are instructed to count the number of voice-grade channels the retail customer purchased, not the theoretical capacity of the circuit over which the service was delivered. ILECs generally do not know (and do not report) which ILEC leased speci al access circuits or other high-capacity circuits are being used to provide CLEC reta il switched access lines (which the CLECs do report). 2 U N E-P was the combination of ILEC loop UNE, switching UNE, and transport UNE. The Commission directed CLECs to migrate their retail customers served by UNE-P to an alternative arrangement within 12 months of the effective data of the Triennial Review Remand Order, that is, by March 11, 2006. See C.F.R. § 51.319(d)(2)(ii). 3 ILECs report the number of UNE-L they provide to CLECs but do not convert any high-capacity UNE-L, such as DS1 UNE loops, into voice-grade equivale nts. By contrast, CLECs report the number of switched access lines their retail customers purchase which the CLEC provisioned over UNE-L obtained from ILECs. Note, however, that a CLEC might use UNE-L only to provide broadband Internet access connections. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 10 Remainder of the report . The remainder of the report consists of tables and charts that update and expand data presented in earlier reports in this series. We present national data first, followed by state- specific data and, finally, summary statistics of service-provider presence in individual ZIP Codes. 7 * * * * We invite users of this information to provide suggestions for improved analysis of data presented in this report by using the attached customer response form or by sending comments to IATDreports@fcc.gov for subject: June 2011 local telephone data. We encourage users of this information to provide suggestions for improved data collection by participating in any formal proceedings undertaken by the Commission to solicit comments for improvement of FCC Form 477. 7 The appropriate interpretation of the ZIP Code-based information is discussed in the Technical Notes at the end of the report. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 11 ILEC Non-ILEC Jun 2006 142,293 29,896 172,189 17.4 Dec 2006 138,834 28,626 167,460 17.1 Jun 2007 134,640 28,729 163,369 17.6 Dec 2007 129,693 28,725 158,418 18.1 Jun 2008 124,606 30,049 154,655 19.4 Dec 2008 118,496 44,267 162,763 27.2 Jun 2009 112,748 44,275 157,023 28.2 Dec 2009 107,019 45,854 152,873 30.0 Jun 2010 102,395 48,481 150,876 32.1 Dec 2010 97,518 51,054 148,572 34.4 Jun 2011 92,958 52,917 145,875 36.3 Date Total Non-ILEC Share (In Millions) Table 1 Total End-User Switched Access Lines and VoIP Subscriptions 1 Total End-User Switched Access Lines and VoIP Subscriptions Chart 1 (In Thousands) 1 Mandatory reporting by interconnected VoIP service providers started in December 2008. Previously, individual ILECs and CLECs included VoIP subscribers in reported switched access lines to a varying and largely unknown degree. Interconnected VoIP is distinguished from VoIP service more generally by permitting users to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. See 47 C.F.R. § 9.3. Form 477 counts both switched access lines and interconnected VoIP subscriptions as the maximum number of calls that may be active, simultaneously, from the end user’s location under the purchased service plan. Provided by 0 20 40 60 80 100 120 140 160 180 ILEC Non-ILEC Non-ILEC 29.9 28.6 28.7 28.7 30.0 44.3 44.3 45.9 48.5 51.1 52.9 ILEC 142.3 138.8 134.6 129.7 124.6 118.5 112.7 107.0 102.4 97.5 93.0 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 12 Jun 2006 92,453 49,840 65.0 12,474 17,422 41.7 Dec 2006 89,167 49,667 64.2 12,211 16,415 42.7 Jun 2007 85,633 49,007 63.6 12,117 16,612 42.2 Dec 2007 81,798 47,894 63.1 12,051 16,675 42.0 Jun 2008 77,457 47,149 62.2 12,396 17,654 41.3 Dec 2008 72,786 45,711 61.4 25,049 19,218 56.6 Jun 2009 68,582 44,166 60.8 24,768 19,507 55.9 Dec 2009 64,613 42,405 60.4 26,791 19,064 58.4 Jun 2010 61,579 40,816 60.1 27,899 20,582 57.5 Dec 2010 58,211 39,307 59.7 28,877 22,178 56.6 Jun 2011 55,064 37,894 59.2 29,291 23,626 55.4 Table 2 Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type 1 Reporting Non-ILECsReporting ILECs Date (In Thousands) Percent of Total Lines and VoIP Subscriptions that Serve Residential Customers 1 Chart 2 % ResidentialBusiness 1 The December 2008 data are the first for which comprehensive reporting of interconnected VoIP subscribers was required. See footnote 1, Table 1. Business Residential % Residential Residential 0% 10% 20% 30% 40% 50% 60% 70% ILECs Non-ILECs ILECs 65.0% 64.2% 63.6% 63.1% 62.2% 61.4% 60.8% 60.4% 60.1% 59.7% 59.2% Non-ILECs 41.7% 42.7% 42.2% 42.0% 41.3% 56.6% 55.9% 58.4% 57.5% 56.6% 55.4% Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 13 Residential Business Total Residential Business Total Residential Business Total Dec 2008 78,180 62,839 141,019 19,655 2,090 21,744 97,835 64,929 162,763 Jun 2009 73,093 60,000 133,093 20,257 3,673 23,929 93,350 63,673 157,023 Dec 2009 68,614 58,335 126,949 22,790 3,134 25,924 91,404 61,469 152,873 Jun 2010 64,463 57,711 122,174 25,015 3,687 28,702 89,478 61,398 150,876 Dec 2010 60,027 56,871 116,898 27,061 4,614 31,674 87,088 61,485 148,572 Jun 2011 55,739 56,501 112,240 28,616 5,019 33,635 84,355 61,520 145,875 Figures may not sum to totals due to rounding. Table 3 End-User Switched Access Lines and VoIP Subscriptions by Customer Type (In Thousands) Date Chart 3 VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions End-User Switched Access Lines VoIP Subscriptions Total 0% 5% 10% 15% 20% 25% 30% 35% 40% Residential Business Total Residential 20.1% 21.7% 24.9% 28.0% 31.1% 33.9% Business 3.2% 5.8% 5.1% 6.0% 7.5% 8.2% Total 13.4% 15.2% 17.0% 19.0% 21.3% 23.1% Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 14 400 29,896 6,548 12,547 10,802 - 21.9 42.0 36.1 - 397 28,626 5,819 11,663 11,144 - 20.3 40.7 38.9 - 406 28,729 6,193 11,511 11,025 - 21.6 40.1 38.4 - 443 28,725 6,430 10,582 11,713 - 22.4 36.8 40.8 - 469 30,049 6,073 10,884 13,093 - 20.2 36.2 43.6 - 705 44,267 7,083 9,612 6,359 21,216 16.0 21.7 14.4 47.9 719 44,275 6,841 8,461 6,002 22,971 15.5 19.1 13.6 51.9 754 45,854 7,100 8,029 5,993 24,730 15.5 17.5 13.1 53.9 786 48,481 8,002 7,509 6,229 26,740 16.5 15.5 12.8 55.2 804 51,054 7,983 6,959 7,293 28,817 15.6 13.6 14.3 56.4 830 52,917 8,636 7,028 7,248 30,004 16.3 13.3 13.7 56.7 3 Lines provided over CLEC-owned "last-mile" facilities. Resold LEC service Jun 2011 1 See footnote 1, Table 1. CLEC- owned local loops Jun 2006 Resold LEC service VoIP Non-ILEC End-User Switched Access Lines and VoIP Subscriptions as of June 30, 2011 Jun 2009 Dec 2008 Reporting Non- ILECs End-User Switched Access Lines and VoIP Subscriptions Chart 4 Jun 2008 2 Includes unbundled network element (UNE) loops leased from an unaffiliated ILEC on a stand-alone basis and also UNE loops leased in combination with UNE switching or any other unbundled network element. Table 4 End-User Switched Access Lines and VoIP Subscri ptions Re ported b y Non-ILECs 1 (Lines and Subscriptions in Thousands) Acquired from other LECs Percent CLEC- owned local loops 3 End-User Switched Access Lines VoIP ILEC UNEs Dec 2010 ILEC UNEs 2 Date Jun 2010 Jun 2007 Dec 2006 Dec 2009 Dec 2007 Resold LEC service 16.3% ILEC UNEs 13.3% CLEC-owned local loops 13.7% VoIP 56.7% U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 15 Jun 2006 805 156,872 142,293 - 1,723 4,413 8,443 12,856 14,579 9.3 Dec 2006 814 151,958 138,834 - 1,613 4,408 7,103 11,511 13,124 8.6 Jun 2007 816 146,672 134,640 - 1,517 4,285 6,230 10,515 12,032 8.2 Dec 2007 805 140,808 129,693 - 1,460 4,122 5,534 9,655 11,115 7.9 Jun 2008 800 134,846 124,606 - 1,473 3,827 4,941 8,768 10,241 7.6 Dec 2008 777 128,288 117,968 529 3,209 3,844 2,740 6,583 9,792 7.6 Jun 2009 778 121,884 111,790 958 3,012 3,580 2,543 6,123 9,136 7.5 Dec 2009 768 116,075 105,824 1,195 2,993 3,668 2,396 6,063 9,056 7.8 Jun 2010 765 110,804 100,433 1,962 5,028 3,254 127 3,381 8,408 7.6 Dec 2010 761 105,412 94,661 2,857 4,717 3,124 53 3,177 7,894 7.5 Jun 2011 756 100,620 89,327 3,631 4,578 3,081 4 3,085 7,662 7.6 2 Fewer ILECs were counted after mid-year 2007 primarily because FCC staff identified additional common-control relationships. 4 ILEC loops provided with ILEC switching, including the combination of ILEC loop UNE, switching UNE, and transport UNE, collectively referred to as the UNE-Platform ("UNE-P"). In the Triennial Review Remand Order, which was adopted on December 15, 2004, the Commission directed CLECs to migrate their retail customers served by these methods to alternative arrangements by March 11, 2006, i.e., within 12 months of the date the order went into effect. See C.F.R. § 51.319(d)(2)(ii). End-User Switched Access Lines Reporting ILECs 2 ILEC Total (Retail and Wholesale) Lines and the Percent Provided to CLECs for Resale ILEC Total Lines3 Without Switching VoIP Total UNEs & Resold Lines Chart 5 % of Total Lines Switched Access Lines and UNEs Provided to CLECs 3 Sum of ILEC-reported end-user (retail) switched access lines, ILEC interconnected VoIP subscriptions, and ILEC wholesale switched access lines and UNEs provided to CLECs. 1 See footnote 1, Table 1. Table 5 ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, and UNEs 1 (Lines, Subscriptions, and UNEs in Thousands) UNEs Date Total UNEs Resold Lines With Switching 4 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 180,000 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% ILEC Total Lines Percent Provided to CLECs U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 16 Table 6 End-User Switched Access Lines and VoIP Subscri ptions b y Typ e of Technology for Non-ILEC Providers 1 ( In Thousands ) Date Coaxial Cable 2 Other Technology Total Jun 2006 6,070 23,826 29,896 20.3 Dec 2006 6,751 21,875 28,626 23.6 Jun 2007 7,730 21,000 28,729 26.9 Dec 2007 8,385 20,340 28,725 29.2 Jun 2008 9,352 20,697 30,049 31.1 Dec 2008 20,108 24,158 44,267 45.4 Jun 2009 21,547 22,728 44,275 48.7 Dec 2009 23,168 22,686 45,854 50.5 Jun 2010 24,336 24,145 48,481 50.2 Dec 2010 25,878 25,177 51,054 50.7 Jun 2011 26,645 26,272 52,917 50.4 (In Thousands) 1 See footnote 1, Table 1. 2 Reported end-user switched access lines and interconnected VoIP connections that terminate on coaxial cable at the end user's premises. Starting, systematically, with the December 2008 data, interconnected VoIP service providers report subscriptions they sold in a bundle with cable modem Internet access service. For December 2008 and later dates, FCC staff used other Form 477 data to estimate the number of standalone VoIP subscriptions that terminated on coaxial cable at the end user's premises. Percent Coaxial Cable End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers Chart 6 0 5,000 10,000 15,000 20,000 25,000 30,000 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Coaxial Cable Other Technology U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 17 ILEC CLEC Total Residential Jun 2007 65 86 68 Dec 2007 65 87 68 Jun 2008 66 88 69 Dec 2008 68 80 69 Jun 2009 69 80 70 Dec 2009 70 76 71 Jun 2010 70 76 71 Dec 2010 69 77 69 Jun 2011 69 78 70 Business Jun 2007 48 72 54 Dec 2007 49 70 54 Jun 2008 49 72 55 Dec 2008 44 70 51 Jun 2009 43 72 51 Dec 2009 43 71 51 Jun 2010 44 73 53 Dec 2010 50 76 58 Jun 2011 52 80 62 Total Jun 2007 59 78 62 Dec 2007 59 77 63 Jun 2008 59 79 63 Dec 2008 59 73 61 Jun 2009 59 74 61 Dec 2009 60 72 62 Jun 2010 60 74 62 Dec 2010 61 76 64 Jun 2011 62 80 66 Table 7 Percentage of Switched Access Lines Presubscribed for Long Distance Service Chart 7 Percent Presubscribed Interstate Long Distance Lines for ILECs 0% 10% 20% 30% 40% 50% 60% 70% 80% Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Residential Business U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 18 ILEC CLEC Total Residential Presubscribed 35,984 3,024 39,008 Not Presubscribed 15,863 868 16,731 All Lines 51,847 3,892 55,739 Percent Presubscribed 69% 78% 70% Business Presubscribed 19,620 15,210 34,830 Not Presubscribed 17,861 3,811 21,671 All Lines 37,480 19,021 56,501 Percent Presubscribed 52% 80% 62% Total Presubscribed 55,604 18,234 73,838 Not Presubscribed 33,723 4,679 38,402 All Lines 89,327 22,913 112,240 Percent Presubscribed 62% 80% 66% ILEC Total CLEC Total Residential Presubscribed 38,223 3,309 41,532 Not Presubscribed 17,488 1,007 18,495 All Lines 55,710 4,316 60,027 Percent Presubscribed 69% 77% 69% Business Presubscribed 19,619 13,607 33,226 Not Presubscribed 19,331 4,313 23,644 All Lines 38,950 17,920 56,871 Percent Presubscribed 50% 76% 58% Total Presubscribed 57,842 16,916 74,758 Not Presubscribed 36,819 5,320 42,140 All Lines 94,661 22,237 116,898 Percent Presubscribed 61% 76% 64% Figures may not sum to totals due to rounding. Table 8 June 30, 2011 December 31, 2010 Residential and Business Presubscribed Switched Access Lines (In Thousands) U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 19 Alabama 1,354 0 32 1,386 329 74 222 625 2,011 31 Alaska 257 0 0 257 * 1 * * * * American Samoa 9 0 0 9 0 0 0 0 9 0 Arizona 1,407 2 1 1,409 678 102 419 1,198 2,608 46 Arkansas 802 0 25 827 118 22 117 257 1,085 24 California 12,244 1 542 12,786 2,308 562 2,623 5,492 18,279 30 Colorado 1,409 0 0 1,409 373 95 473 942 2,351 40 Connecticut 1,127 # 87 1,214 208 62 512 782 1,996 39 Delaware 285 # 22 307 64 * * 177 484 37 District of Columbia 637 # 7 644 236 18 74 329 974 34 Florida 5,218 # 290 5,508 1,409 471 1,808 3,688 9,196 40 Georgia 2,677 # 102 2,779 670 175 570 1,415 4,193 34 Guam 45 0 0 45 * * * * * * Hawaii 430 # 1 431 44 5 88 137 568 24 Idaho 433 # # 433 75 11 63 148 581 26 Illinois 3,856 0 222 4,078 709 260 924 1,894 5,972 32 Indiana 1,422 # 87 1,509 240 87 390 717 2,225 32 Iowa 916 # # 917 185 133 42 360 1,277 28 Kansas 709 # 29 737 223 31 186 440 1,178 37 Kentucky 1,226 # 12 1,238 232 32 327 590 1,828 32 Louisiana 1,286 0 33 1,318 321 54 279 653 1,972 33 Maine 428 0 0 428 135 13 137 285 713 40 Maryland 2,034 # 159 2,193 443 114 417 975 3,168 31 Massachusetts 1,870 # 122 1,991 1,156 150 889 2,195 4,186 52 Michigan 2,444 0 175 2,619 456 192 929 1,577 4,195 38 Minnesota 1,537 0 # 1,537 497 89 367 954 2,491 38 Mississippi 771 0 12 783 116 27 98 241 1,024 24 Missouri 1,863 0 98 1,961 251 76 278 604 2,566 24 Montana 318 0 # 318 44 9 74 127 445 28 Nebraska 489 0 # 489 228 19 101 348 837 42 Nevada 709 0 11 720 133 60 277 470 1,189 40 New Hampshire 326 0 0 326 136 39 224 399 725 55 New Jersey 2,593 # 213 2,807 1,146 172 1,403 2,721 5,528 49 New Mexico 595 0 0 595 68 18 85 171 765 22 New York 5,009 # 249 5,258 1,944 224 3,045 5,212 10,470 50 North Carolina 2,739 # 39 2,779 680 115 777 1,572 4,350 36 North Dakota 210 0 0 210 82 2 40 125 335 37 Northern Mariana Isl. 15 0 0 15 0 0 0 0 15 0 Ohio 3,226 # 116 3,342 538 93 933 1,563 4,905 32 Oklahoma 956 0 26 981 303 48 268 619 1,601 39 Oregon 949 0 0 949 250 57 339 646 1,595 41 Pennsylvania 4,052 # 165 4,217 1,433 240 1,047 2,719 6,936 39 Puerto Rico 689 0 0 689 * * 105 228 918 25 Rhode Island 233 # 22 255 282 * * 383 638 60 South Carolina 1,295 0 34 1,330 292 58 273 623 1,952 32 South Dakota 212 0 # 212 136 5 58 199 411 48 Tennessee 1,721 0 53 1,774 507 85 442 1,034 2,808 37 Texas 6,599 # 447 7,046 1,108 273 1,166 2,547 9,593 27 Utah 586 0 0 586 171 34 167 372 959 39 Vermont 245 0 0 245 56 * * 130 375 35 Virgin Islands 56 0 0 56 0 * 0 * * * Virginia 2,579 # 125 2,705 836 154 531 1,522 4,227 36 Washington 1,722 0 0 1,722 389 119 717 1,224 2,946 42 West Virginia 603 # # 603 113 16 141 270 873 31 Wisconsin 1,738 0 69 1,807 305 65 424 794 2,601 31 Wyoming 168 0 # 168 16 6 46 68 236 29 Nationwide 89,327 4 3,627 92,958 22,913 4,846 25,158 52,917 145,875 36 VoIP purchased as Stand- alone Switched Access Lines # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Bundled with Internet Table 9 Total End-User Switched Access Lines and VoIP Subscriptions by State as of June 30, 2011 (In Thousands) Non-ILEC % of Total State Total Total Bundled with Internet Non-ILECs VoIP purchased as Total Stand- alone ILECs Switched Access Lines U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 20 Alabama 870 0 30 900 98 68 189 354 1,255 28 Alaska 126 0 0 126 * 1 * * * * American Samoa 5 0 0 5 0 0 0 0 5 0 Arizon a 831 0 0 831 343 80 307 730 1,562 47 Arkansas 495 0 24 519 21 18 93 132 651 20 California 6,623 1 457 7,080 499 452 2,031 2,982 10,062 30 Colorado 867 0 0 867 15 80 381 475 1,342 35 Connecticut 620 # 81 702 46 52 456 555 1,257 44 Delaware 158 # 21 179 5 * * 111 290 38 District of Columbia 119 # 3 122 12 12 35 59 181 33 Florida 3,103 # 261 3,363 65 401 1,567 2,032 5,396 38 Georgi a 1,531 # 86 1,618 91 154 475 719 2,337 31 Gua m 24 0 0 24 * * * * * * Hawaii 234 0 0 234 0 5 77 82 316 26 Idaho 270 # 0 270 22 8 50 80 350 23 Illinois 1,980 0 196 2,176 78 233 778 1,089 3,265 33 Indiana 819 0 82 901 66 78 346 490 1,390 35 Iowa 598 0 # 598 73 124 10 208 806 26 Kansas 402 # 26 428 94 24 141 259 687 38 Kentuck y 766 # 10 775 76 23 223 321 1,097 29 Louisiana 758 0 29 787 134 47 227 407 1,194 34 Maine 310 0 0 310 11 11 126 148 458 32 Marylan d 1,066 # 148 1,214 66 97 353 515 1,730 30 Massachusetts 991 # 111 1,102 57 131 830 1,017 2,119 48 Michigan 1,312 0 154 1,466 111 176 878 1,166 2,631 44 Minnesota 1,051 0 # 1,051 91 82 300 473 1,524 31 Mississippi 465 0 10 475 32 24 91 147 623 24 Missouri 1,160 0 92 1,251 32 67 221 320 1,571 20 Montana 203 0 # 203 14 7 56 77 280 28 Nebraska 277 0 0 277 105 15 70 189 467 41 Nevada 406 0 10 416 3 49 231 284 700 41 New Hampshir e 214 0 0 214 4 35 208 247 461 54 New Jerse y 1,386 # 192 1,579 76 149 1,207 1,431 3,010 48 New Mexic o 388 0 0 388 8 15 62 85 473 18 New Yor k 2,776 # 217 2,994 215 169 2,564 2,948 5,942 50 North Carolina 1,692 # 36 1,727 48 99 703 850 2,578 33 North Dakota 141 0 0 141 45 2 8 54 195 28 Northern Mariana Isl. 7 0 0 7 0 0 0 0 7 0 Ohio 1,962 # 101 2,063 83 71 840 993 3,056 33 Oklahoma 578 0 24 602 163 36 211 410 1,012 40 Orego n 635 0 0 635 20 49 300 368 1,003 37 Pennsylvania 2,616 # 151 2,767 132 207 954 1,293 4,060 32 Puerto Rico 503 0 0 503 * * 89 100 603 17 Rhode Island 142 # 22 163 93 * * 170 334 51 South Carolina 836 0 28 864 61 44 231 336 1,200 28 South Dakota 133 0 # 133 82 4 54 140 273 51 Tennessee 1,094 0 46 1,140 70 76 366 512 1,652 31 Texas 3,674 # 395 4,069 125 217 1,004 1,346 5,415 25 Utah 356 0 0 356 18 28 140 186 542 34 Vermon t 172 0 0 172 5 * * 74 247 30 Virgin Islands 34 0 0 34 0 * 0 * * * Virginia 1,472 # 109 1,581 187 127 388 701 2,282 31 Washington 1,107 0 0 1,107 41 105 650 796 1,904 42 West Virginia 410 # # 410 11 14 133 157 567 28 Wisconsin 996 0 62 1,058 60 57 404 521 1,580 33 Wyoming 84 0 # 85 3 6 37 46 130 35 Nationwide 51,847 2 3,215 55,064 3,892 4,089 21,310 29,291 84,355 35 Non-ILECs Stand- alone Bundled with Internet Stand- alone Bundled with Internet Total Switched Access Lines VoIP purchased as Total # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Table 10 Residential End-User Switched Access Lines and VoIP Subscriptions by State as of June 30, 2011 (In Thousands) State ILECs Total Non-ILEC % of Total Switched Access Lines VoIP purchased as U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 21 Alabama 484 0 2 486 232 6 34 271 757 36% Alaska 130 0 0 130 * # * * * * American Samoa 5 0 0 5 0 0 0 0 5 0 Arizon a 575 2 1 578 335 21 112 468 1,046 45 Arkansas 307 0 1 308 97 4 24 125 433 29 California 5,621 0 86 5,706 1,808 110 592 2,510 8,217 31 Colorado 542 0 0 542 359 16 92 467 1,009 46 Connecticut 507 0 6 512 161 9 56 227 739 31 Delaware 127 0 1 128 58 * * 66 194 34 District of Columbia 519 0 4 522 224 7 39 270 793 34 Florida 2,115 0 29 2,144 1,344 70 241 1,656 3,800 44 Georgi a 1,146 0 15 1,161 579 21 95 696 1,857 37 Gua m 21 0 0 21 * 0 * * * * Hawaii 196 # 1 197 44 # 10 55 252 22 Idaho 163 # # 163 53 2 13 69 231 30 Illinois 1,876 0 26 1,902 631 28 146 805 2,707 30 Indiana 603 # 5 608 174 9 44 227 835 27 Iowa 318 # # 318 112 9 32 152 471 32 Kansas 307 0 3 309 129 7 45 181 490 37 Kentuck y 461 # 2 463 156 9 104 269 732 37 Louisiana 528 0 3 531 187 8 52 247 778 32 Maine 117 0 0 117 124 2 10 137 254 54 Marylan d 969 0 10 979 378 17 64 459 1,438 32 Massachusetts 879 0 11 890 1,099 19 59 1,177 2,067 57 Michigan 1,132 0 20 1,153 345 16 50 411 1,564 26 Minnesota 486 0 0 486 406 7 67 481 967 50 Mississippi 306 0 2 307 84 3 7 94 401 23 Missouri 703 0 7 710 219 9 57 285 995 29 Montana 116 0 0 116 30 2 17 50 165 30 Nebraska 212 0 # 212 123 4 31 158 370 43 Nevada 303 0 1 304 130 11 46 186 490 38 New Hampshir e 112 0 0 112 132 5 16 152 264 58 New Jerse y 1,207 0 21 1,228 1,070 23 197 1,290 2,518 51 New Mexic o 207 0 0 207 60 3 23 85 293 29 New Yor k 2,233 0 32 2,265 1,728 55 481 2,264 4,529 50 North Carolina 1,047 0 4 1,051 632 16 74 722 1,773 41 North Dakota 69 0 0 69 37 # 32 70 139 50 Northern Mariana Isl. 8 0 0 8 0 0 0 0 8 0 Ohio 1,265 0 15 1,279 455 22 92 570 1,849 31 Oklahoma 378 0 1 379 140 12 57 210 589 36 Orego n 314 0 0 314 230 8 40 278 592 47 Pennsylvania 1,436 0 14 1,450 1,300 34 93 1,427 2,876 50 Puerto Rico 186 0 0 186 * * 16 129 315 41 Rhode Island 91 0 # 92 189 * * 213 304 70 South Carolina 460 0 6 466 231 13 42 286 752 38 South Dakota 79 0 0 79 55 # 4 59 138 43 Tennessee 627 0 7 634 437 9 76 522 1,156 45 Texas 2,925 0 52 2,977 983 56 162 1,201 4,178 29 Utah 230 0 0 230 153 5 28 186 416 45 Vermon t 73 0 0 73 51 * * 56 129 43 Virgin Islands 22 0 0 22 0 * 0 * * * Virginia 1,108 0 16 1,124 649 27 144 821 1,944 42 Washington 615 0 0 615 348 13 67 428 1,042 41 West Virginia 193 0 0 193 102 3 8 112 306 37 Wisconsin 742 0 6 748 245 8 19 273 1,021 27 Wyoming 83 0 0 83 13 1 9 23 106 22 Nationwide 37,480 2 412 37,894 19,021 757 3,848 23,626 61,520 38 Non-ILECs Stand- alone Bundled with Internet Stand- alone Bundled with Internet Total Switched Access Lines VoIP purchased as Total # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Table 11 Business End-User Switched Access Lines and VoIP Subscriptions by State as of June 30, 2011 (In Thousands) State ILECs Total Non-ILEC % of Total Switched Access Lines VoIP purchased as U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 22 Alabama 13 % 14 % 16 % 21 % 21 % 24 % 28 % 29 % 31 % Alaska * * * * * * * * * American Samoa 0 0 0 0 0 0 0 0 0 Arizona 33 34 37 40 40 42 44 46 46 Arkansas 14 14 14 18 19 20 21 22 24 California 14 14 15 22 23 25 27 28 30 Colorado 17 16 19 31 32 34 36 39 40 Connecticut 13 14 15 29 31 33 35 37 39 Delaware 19 17 18 30 31 32 34 35 37 District of Columbia 14 14 15 20 20 21 21 24 34 Florida 13 13 14 27 28 31 36 37 40 Georgia 16 16 17 25 26 27 30 31 34 Guam 0 * * * * * * * * Hawaii 13 16 18 18 19 21 22 24 24 Idaho 11 11 11 17 17 19 25 28 26 Illinois 14 14 14 24 24 25 27 30 32 Indiana 9 9 11 18 19 20 23 25 32 Iowa 17 18 19 22 22 24 26 27 28 Kansas 25 26 28 31 31 32 34 36 37 Kentucky 16 19 18 25 27 28 28 31 32 Louisiana 17 18 21 23 24 27 29 31 33 Maine 17 20 24 30 33 36 38 39 40 Maryland 15 14 15 25 26 27 29 28 31 Massachusetts 23 24 25 39 40 42 44 49 52 Michigan 18 19 20 29 30 32 34 36 38 Minnesota 24 23 22 31 32 34 36 37 38 Mississippi 10 10 11 16 17 20 23 25 24 Missouri 14 14 15 18 18 20 22 23 24 Montana 16 18 19 21 22 23 24 26 28 Nebraska 29 30 31 34 35 38 39 42 42 Nevada 24 22 26 30 31 33 36 39 40 New Hampshire 23 23 25 42 45 49 51 54 55 New Jersey 17 17 18 34 36 38 40 46 49 New Mexico 8 8 9 14 15 17 19 21 22 New York 28 29 31 41 42 44 46 49 50 North Carolina 18 19 20 24 25 27 30 31 36 North Dakota 21 22 24 32 31 35 36 38 37 Northern Mariana Isl. 0 0 0 0 0 0 0 0 0 Ohio 18 20 23 25 26 28 29 31 32 Oklahoma 23 25 27 30 30 34 35 38 39 Oregon 18 18 18 31 32 34 36 39 41 Pennsylvania 20 20 21 30 30 32 34 36 39 Puerto Rico * * 19 22 25 22 26 25 25 Rhode Island 47 48 50 52 53 54 54 58 60 South Carolina 16 17 19 23 24 26 30 32 32 South Dakota 30 31 32 36 36 44 45 47 48 Tennessee 16 17 18 25 25 28 30 32 37 Texas 16 17 18 22 22 23 24 25 27 Utah 22 20 21 26 32 34 35 37 39 Vermont 12 12 13 24 23 27 29 32 35 Virgin Islands 0 0 0 * 0 * * * * Virginia 22 23 23 31 32 34 35 38 36 Washington 15 14 16 30 32 35 37 40 42 West Virginia 13 14 16 22 24 27 29 30 31 Wisconsin 21 23 24 26 26 27 27 30 31 Wyoming 17 18 19 21 21 22 24 26 29 Nationwide 18 % 18 % 19 % 27 % 28 % 30 % 32 % 34 % 36 % Table 12 Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions by State 1 2008 JunDec Dec 2010 2011 JunDecJun 2007 Jun 1 See footnote 1, Table 1. * = Data withheld to maintain firm confidentiality. NA = Not available. State Jun 2009 Dec U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 23 2011 Jun Dec Jun Dec Jun Dec Jun Dec Jun Alabama 298 315 352 463 452 493 573 574 625 Alaska * * * * * * * * * American Samoa 0 0 0 0 0 0 0 0 0 Arizona 1,043 1,071 1,129 1,227 1,170 1,189 1,245 1,254 1,198 Arkansas 178 173 175 220 224 230 248 250 257 California 2,898 2,984 3,101 4,607 4,753 4,845 5,140 5,325 5,492 Colorado 425 395 449 847 823 835 893 942 942 Connecticut 261 265 291 630 644 680 706 751 782 Delaware 99 85 85 166 165 165 173 173 177 District of Columbia 137 131 136 183 179 190 183 210 329 Florida 1,298 1,265 1,276 2,748 2,734 2,903 3,435 3,426 3,688 Georgia 730 725 764 1,174 1,132 1,169 1,314 1,288 1,415 Guam 0 * * * * * * * * Hawaii 88 103 115 114 117 125 128 138 137 Idaho 78 75 79 123 116 123 159 177 148 Illinois 950 909 875 1,667 1,610 1,630 1,653 1,821 1,894 Indiana 293 284 313 565 562 592 649 692 717 Iowa 251 269 273 309 310 322 344 354 360 Kansas 349 358 375 419 413 408 429 436 440 Kentucky 328 371 331 497 508 521 520 581 590 Louisiana 363 383 449 491 507 539 586 619 653 Maine 135 150 181 233 250 274 282 283 285 Maryland 527 475 479 868 889 909 952 899 975 Massachusetts 865 844 871 1,602 1,589 1,641 1,692 1,964 2,195 Michigan 923 893 927 1,458 1,449 1,499 1,515 1,573 1,577 Minnesota 659 613 572 877 862 904 926 940 954 Mississippi 125 112 122 184 184 214 253 267 241 Missouri 436 448 471 523 518 553 597 609 604 Montana 82 93 96 101 103 104 109 117 127 Nebraska 258 265 274 299 302 332 330 359 348 Nevada 356 307 372 420 410 415 450 475 470 New Hampshire 171 165 167 347 351 376 388 395 399 New Jersey 897 859 866 1,946 1,984 2,001 2,103 2,458 2,721 New Mexico 77 73 75 123 128 138 157 168 171 New York 2,868 2,941 3,125 4,563 4,574 4,705 4,790 5,256 5,212 North Carolina 846 888 953 1,101 1,137 1,199 1,324 1,323 1,572 North Dakota 71 71 76 113 104 123 126 129 125 Northern Mariana Isl. 0 0 0 0 0 0 0 0 0 Ohio 1,069 1,171 1,365 1,473 1,448 1,490 1,547 1,613 1,563 Oklahoma 420 445 474 521 504 570 572 621 619 Oregon 325 308 300 575 562 581 614 629 646 Pennsylvania 1,521 1,407 1,423 2,205 2,157 2,197 2,317 2,472 2,719 Puerto Rico * * 186 210 234 170 244 234 228 Rhode Island 291 290 301 317 311 311 308 353 383 South Carolina 349 369 399 478 497 535 621 630 623 South Dakota 117 119 124 140 136 183 188 193 199 Tennessee 483 510 523 756 725 790 859 872 1,034 Texas 1,859 1,944 1,919 2,387 2,352 2,365 2,443 2,517 2,547 Utah 242 212 211 274 340 351 359 368 372 Vermont 47 47 47 90 91 102 110 116 130 Virgin Islands 0 0 0 * # * * * * Virginia 1,048 1,034 1,043 1,443 1,475 1,563 1,585 1,716 1,522 Washington 480 428 471 1,031 1,023 1,092 1,157 1,217 1,224 West Virginia 121 132 141 196 214 235 248 269 270 Wisconsin 684 709 744 770 755 771 728 791 794 Wyoming 46 48 51 54 53 54 58 62 68 Total 28,729 28,725 30,049 44,267 44,275 45,854 48,481 51,054 52,917 # = Rounds to zero. * = Data withheld to maintain firm confidentiality. 1 See footnote 1, Table 1. 2008State 2007 20102009 Table 13 Non-ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State 1 (In Thousands) U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 24 2011 Jun Dec Jun Dec Jun Dec Jun Dec Jun Alabama 1,982 1,991 1,861 1,746 1,665 1,579 1,506 1,439 1,386 Alaska 318 301 294 289 282 273 271 260 257 American Samoa 11 10 11 10 10 10 10 10 9 Arizon a 2,109 2,035 1,943 1,847 1,741 1,649 1,563 1,476 1,409 Arkansas 1,132 1,105 1,069 1,021 982 941 904 865 827 California 18,485 17,864 17,149 16,345 15,555 14,796 14,118 13,455 12,786 Colorado 2,133 2,057 1,973 1,873 1,758 1,656 1,569 1,473 1,409 Connecticut 1,785 1,681 1,632 1,540 1,463 1,389 1,326 1,268 1,214 Delaware 432 414 396 380 363 344 331 317 307 District of Columbia 832 797 788 737 714 697 680 679 644 Florida 8,708 8,356 7,932 7,440 6,918 6,491 6,138 5,798 5,508 Georgi a 3,957 3,824 3,675 3,468 3,304 3,156 3,011 2,881 2,779 Gua m 67 66 62 54 51 49 48 48 45 Hawaii 562 541 516 512 489 473 455 444 431 Idaho 651 628 609 582 550 514 486 455 433 Illinois 5,976 5,773 5,562 5,342 5,086 4,812 4,581 4,313 4,078 Indiana 2,875 2,766 2,665 2,547 2,434 2,300 2,186 2,064 1,509 Iowa 1,245 1,200 1,162 1,113 1,077 1,024 987 941 917 Kansas 1,046 1,012 977 939 899 858 820 774 737 Kentuck y 1,684 1,616 1,542 1,458 1,387 1,352 1,317 1,272 1,238 Louisiana 1,801 1,759 1,710 1,634 1,561 1,489 1,426 1,369 1,318 Maine 649 611 579 542 519 482 463 438 428 Marylan d 2,984 2,886 2,792 2,588 2,520 2,403 2,333 2,262 2,193 Massachusetts 2,830 2,712 2,609 2,493 2,369 2,238 2,149 2,065 1,991 Michigan 4,118 3,895 3,719 3,514 3,323 3,113 2,952 2,757 2,619 Minnesota 2,137 2,078 2,006 1,922 1,826 1,725 1,666 1,586 1,537 Mississippi 1,091 1,035 1,018 963 922 879 848 813 783 Missouri 2,722 2,650 2,568 2,465 2,367 2,259 2,162 2,055 1,961 Montana 435 416 406 387 371 351 342 327 318 Nebraska 628 624 606 584 564 543 521 501 489 Nevada 1,158 1,106 1,042 972 911 856 809 759 720 New Hampshir e 575 546 507 470 435 385 366 342 326 New Jerse y 4,354 4,137 3,936 3,734 3,519 3,288 3,112 2,937 2,807 New Mexic o 834 816 783 754 713 682 651 618 595 New Yor k 7,417 7,068 6,902 6,557 6,234 5,900 5,653 5,416 5,258 North Carolina 3,973 3,847 3,715 3,519 3,335 3,189 3,045 2,886 2,779 North Dakota 261 253 248 241 233 224 220 213 210 Northern Mariana Isl. 19 18 18 17 17 16 16 16 15 Ohio 4,973 4,763 4,537 4,326 4,124 3,914 3,719 3,515 3,342 Oklahoma 1,375 1,321 1,267 1,215 1,169 1,117 1,070 1,022 981 Orego n 1,502 1,429 1,359 1,286 1,210 1,140 1,080 1,003 949 Pennsylvania 5,953 5,775 5,494 5,243 5,029 4,771 4,571 4,387 4,217 Puerto Rico 916 809 786 755 698 610 706 707 689 Rhode Island 327 312 302 292 281 270 264 260 255 South Carolina 1,866 1,798 1,728 1,629 1,561 1,488 1,429 1,368 1,330 South Dakota 276 268 261 251 244 233 227 217 212 Tennessee 2,618 2,537 2,436 2,297 2,170 2,061 1,962 1,863 1,774 Texas 9,608 9,329 9,020 8,673 8,307 7,999 7,678 7,360 7,046 Utah 864 844 811 776 725 690 657 614 586 Vermon t 355 340 323 289 299 280 265 253 245 Virgin Islands 67 64 62 61 59 57 59 58 56 Virginia 3,642 3,540 3,422 3,265 3,160 3,050 2,944 2,811 2,705 Washington 2,762 2,643 2,509 2,367 2,211 2,071 1,962 1,815 1,722 West Virginia 806 780 752 714 677 637 606 628 603 Wisconsin 2,516 2,422 2,336 2,246 2,156 2,051 1,970 1,874 1,807 Wyoming 233 225 218 209 200 190 183 175 168 Total 134,640 129,693 124,606 118,496 112,748 107,019 102,395 97,518 92,958 1 See footnote 1, Table 1. State 2007 2008 Table 14 ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State 1 (In Thousands) 2009 2010 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 25 Non-ILEC Methods of Providing Wireline Telephone Services by State as of June 30, 2011 State Resold LEC service ILEC UNEs CLEC-owned local loops VoIP Subscriptions 1 Total Alabama 107 137 84 296 625 Alaska * * * * * American Samoa 0 0 0 0 0 Arizona 157 103 418 520 1,198 Arkansas 34 18 66 139 257 California 1,235 441 632 3,185 5,492 Colorado 158 166 50 568 942 Connecticut 53 59 96 574 782 Delaware 34 28 2 113 177 District of Columbia 158 30 48 93 329 Florida 612 562 236 2,279 3,688 Georgia 197 344 129 744 1,415 Guam * * * * * Hawaii 25 3 16 93 137 Idaho 20 27 27 74 148 Illinois 306 239 164 1,185 1,894 Indiana 76 70 94 477 717 Iowa 62 38 84 176 360 Kansas 71 35 116 217 440 Kentucky 87 53 92 359 590 Louisiana 127 99 94 333 653 Maine 24 64 47 150 285 Maryland 229 134 81 531 975 Massachusetts 315 215 625 1,039 2,195 Michigan 130 270 57 1,121 1,577 Minnesota 126 249 123 457 954 Mississippi 63 44 9 125 241 Missouri 88 114 49 354 604 Montana 8 10 26 83 127 Nebraska 79 8 142 120 348 Nevada 78 35 21 337 470 New Hampshire 40 63 34 263 399 New Jersey 555 229 360 1,575 2,721 New Mexico 38 12 18 103 171 New York 802 521 620 3,268 5,212 North Carolina 270 275 134 892 1,572 North Dakota 7 15 60 42 125 Northern Mariana Isl. 0 0 0 0 0 Ohio 175 195 167 1,025 1,563 Oklahoma 109 60 135 316 619 Oregon 65 134 50 396 646 Pennsylvania 492 393 549 1,287 2,719 Puerto Rico 13 * * * 228 Rhode Island 29 22 231 101 383 South Carolina 104 114 74 330 623 South Dakota 11 1 124 63 199 Tennessee 193 186 128 527 1,034 Texas 449 420 237 1,439 2,547 Utah 53 79 40 201 372 Vermont 14 24 19 74 130 Virgin Islands * * * * * Virginia 334 170 332 686 1,522 Washington 127 179 82 835 1,224 West Virginia 26 68 19 157 270 Wisconsin 55 204 45 489 794 Wyoming 10 3 4 52 68 Total 8,636 7,028 7,248 30,004 52,917 1 See footnote 1, Table 1. (In Thousands) * = Data withheld to maintain firm confidentiality. Figures may not sum to totals due to rounding. Table 15 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 26 State ILECs Non-ILECs Total Alabama 65% 57% 62% Alaska 49 * * American Samoa 56 NA 56 Arizona 59 61 60 Arkansas 63 51 60 California 55 54 55 Colorado 62 50 57 Connecticut 58 71 63 Delaware 58 63 60 District of Columbia 19 18 19 Florida 61 55 59 Georgia 58 51 56 Guam 53 * * Hawaii 54 60 56 Idaho 62 54 60 Illinois 53 57 55 Indiana 60 68 62 Iowa 65 58 63 Kansas 58 59 58 Kentucky 63 54 60 Louisiana 60 62 61 Maine 72 52 64 Maryland 55 53 55 Massachusetts 55 46 51 Michigan 56 74 63 Minnesota 68 50 61 Mississippi 61 61 61 Missouri 64 53 61 Montana 64 61 63 Nebraska 57 54 56 Nevada 58 60 59 New Hampshire 66 62 64 New Jersey 56 53 54 New Mexico 65 50 62 New York 57 57 57 North Carolina 62 54 59 North Dakota 67 43 58 Northern Mariana Isl. 47 NA 47 Ohio 62 64 62 Oklahoma 61 66 63 Oregon 67 57 63 Pennsylvania 66 48 59 Puerto Rico 73 44 66 Rhode Island 64 44 52 South Carolina 65 54 61 South Dakota 63 70 66 Tennessee 64 50 59 Texas 58 53 56 Utah 61 50 57 Vermont 70 57 66 Virgin Islands 61 * * Virginia 58 46 54 Washington 64 65 65 West Virginia 68 58 65 Wisconsin 59 66 61 Wyoming 51 68 55 Nationwide 59 55 58 * = Data withheld to maintain firm confidentiality. NA = Not applicable. Table 16 Percentage of End-User Switched Access Lines and VoIP Subscriptions Provided to Residential Customers by State as of June 30, 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 27 State ILECs Non-ILECs Total1 VoIP Providers 2 Alabama 20 112 125 83 Alaska 17 16 32 15 American Samoa 1 0 1 0 Arizona 15 111 123 91 Arkansas 20 81 97 61 California 15 164 175 128 Colorado 25 119 142 91 Connecticut 2 92 92 72 Delaware 1 61 62 45 District of Columbia 1 78 79 62 Florida 10 196 201 135 Georgia 27 155 174 115 Guam 1 4 5 3 Hawaii 2 29 31 26 Idaho 18 67 81 52 Illinois 43 161 195 112 Indiana 29 120 140 85 Iowa 134 110 216 56 Kansas 38 98 123 64 Kentucky 17 111 119 75 Louisiana 11 92 97 63 Maine 7 56 60 37 Maryland 2 116 116 85 Massachusetts 4 113 115 87 Michigan 25 117 133 84 Minnesota 48 116 149 74 Mississippi 13 91 98 65 Missouri 31 106 129 78 Montana 17 66 76 49 Nebraska 31 71 93 49 Nevada 12 83 93 72 New Hampshire 6 74 80 58 New Jersey 3 134 134 103 New Mexico 16 73 84 53 New York 25 151 166 114 North Carolina 19 139 149 98 North Dakota 23 49 66 29 Northern Mariana Isl 1 0 1 0 Ohio 34 134 158 99 Oklahoma 38 89 121 61 Oregon 23 101 120 74 Pennsylvania 23 145 159 110 Puerto Rico 1 18 18 17 Rhode Island 1 56 57 43 South Carolina 17 117 123 82 South Dakota 28 52 71 39 Tennessee 18 118 131 84 Texas 51 191 224 129 Utah 12 77 87 61 Vermont 7 57 63 43 Virgin Islands 1 1 2 1 Virginia 15 119 129 95 Washington 16 117 129 93 West Virginia 7 69 73 56 Wisconsin 40 113 139 72 Wyoming 9 60 65 42 Nationwide 756 830 1,377 491 2 The providers reporting interconnected VoIP subscribers in a state are a subset of the ILECs and non-ILECs in that state. Table 17 Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State as of June 30, 2011 1 Holding companies or common-control entities that report both ILEC and non-ILEC operations in a state are counted once in the ILECs column and once in the Non-ILECs column and once is Total column for that state. Either type of operations might report interconnected VoIP subscribers. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 28 2011 Jun Dec Jun Dec Jun Dec Jun Dec Jun Alabama 12 12 % 3,605 3,765 3,887 3,960 4,003 4,228 4,211 4,328 4,350 Alaska 12 6 432 460 480 383 544 586 590 608 619 American Samoa 2 * * * * * * * * * * Arizona 12 6 4,637 4,800 4,936 4,983 5,005 5,101 5,268 5,285 5,402 Arkansas 11 19 2,149 2,288 2,446 2,530 2,576 2,519 2,485 2,673 2,773 California 14 4 30,204 32,247 31,946 32,177 32,215 32,938 33,548 33,839 34,299 Colorado 13 8 3,756 3,968 4,066 4,311 4,357 4,503 4,647 4,687 4,705 Connecticut 9 7 2,787 2,884 2,959 3,030 3,047 3,123 3,192 3,230 3,305 Delaware 10 8 724 751 775 778 779 803 859 851 881 District of Columbia 9 7 966 936 1,047 1,096 1,116 1,183 1,227 1,249 1,273 Florida 12 7 15,255 15,605 15,809 16,158 16,425 16,744 16,895 17,251 17,613 Georgia 14 9 7,598 7,941 8,142 8,322 8,562 8,863 8,869 9,063 9,137 Guam 4 2 * * * * * * * * 139 Hawaii 8 5 1,067 1,096 1,115 1,184 1,196 1,216 1,248 1,252 1,274 Idaho 16 6 1,019 1,086 1,125 1,167 1,180 1,221 1,269 1,277 1,293 Illinois 16 9 9,949 10,330 10,634 10,919 11,070 11,523 11,604 12,057 12,259 Indiana 13 9 4,448 4,675 4,824 4,956 4,983 5,205 5,289 5,410 5,496 Iowa 72 8 2,058 2,166 2,245 2,319 2,336 2,432 2,466 2,535 2,559 Kansas 16 12 2,133 2,261 2,326 2,421 2,430 2,466 2,491 2,560 2,570 Kentucky 13 11 3,101 3,291 3,343 3,445 3,439 3,631 3,654 3,726 3,754 Louisiana 15 16 3,612 3,765 3,896 4,012 4,053 3,993 3,953 4,340 4,861 Maine 9 18 882 941 972 1,012 1,006 1,065 1,040 1,124 1,090 Maryland 11 7 4,818 5,024 5,124 5,234 5,260 5,323 5,500 5,560 5,665 Massachusetts 9 9 5,289 5,470 5,624 5,749 6,027 6,171 6,367 6,316 6,419 Michigan 12 15 7,333 7,608 7,821 8,027 8,171 8,576 8,690 8,861 9,391 Minnesota 12 9 3,834 4,048 4,164 4,345 4,254 4,439 4,611 4,704 4,782 Mississippi 11 11 2,070 2,196 2,252 2,312 2,361 2,345 2,322 2,440 2,516 Missouri 14 12 4,480 4,674 4,835 4,940 4,985 5,129 5,141 5,309 5,458 Montana 11 8 650 694 723 748 707 802 783 846 803 Nebraska 13 7 1,325 1,387 1,451 1,496 1,508 1,515 1,566 1,523 1,542 Nevada 13 9 2,093 2,167 2,249 2,268 2,325 2,393 2,417 2,453 2,490 New Hampshire 10 11 973 1,022 1,045 1,080 1,075 1,125 1,141 1,170 1,171 New Jersey 10 6 7,419 7,654 7,834 8,008 8,036 8,158 8,624 8,601 8,786 New Mexico 11 5 1,416 1,489 1,555 1,536 1,550 1,624 1,668 1,689 1,662 New York 12 9 15,901 16,395 17,260 16,702 18,193 18,882 19,303 19,504 19,938 North Carolina 14 10 6,962 7,306 7,428 8,024 8,193 8,108 8,259 8,526 8,513 North Dakota 12 7 492 513 541 581 562 618 590 623 615 Northern Mariana Isl. 2 * * * * * * * * * * Ohio 13 12 8,723 9,099 9,357 9,565 9,456 10,059 10,236 10,511 10,936 Oklahoma 17 8 2,572 2,723 2,808 2,889 2,988 3,077 3,109 3,188 3,259 Oregon 12 7 2,781 2,923 3,007 3,084 3,112 3,235 3,297 3,340 3,355 Pennsylvania 16 10 9,201 9,615 9,895 10,214 10,455 10,867 11,070 11,424 11,401 Puerto Rico 7 6 2,323 2,411 2,502 2,624 2,706 2,807 2,879 3,014 3,004 Rhode Island 9 7 829 848 874 888 880 893 906 920 935 South Carolina 16 10 3,340 3,500 3,573 3,323 3,374 3,896 3,848 3,960 3,987 South Dakota 10 7 570 596 611 631 613 681 681 728 690 Tennessee 13 9 4,971 5,246 5,791 5,518 5,676 5,914 6,041 6,193 6,236 Texas 24 6 18,792 19,677 20,390 21,008 21,403 21,849 22,201 23,037 23,482 Utah 13 5 1,874 1,971 2,046 2,095 2,109 2,166 2,220 2,251 2,276 Vermont 7 13 375 402 421 435 398 463 431 485 471 Virgin Islands 4 13 * * * * * * * * 117 Virginia 12 8 6,148 6,416 6,242 6,856 6,596 7,250 7,440 7,595 7,622 Washington 12 7 5,035 5,292 5,461 5,624 5,671 5,816 5,965 6,022 6,118 West Virginia 11 20 1,095 1,173 1,236 1,295 1,315 1,401 1,406 1,500 1,506 Wisconsin 15 11 3,641 3,842 3,966 4,265 4,317 4,546 4,599 4,704 4,895 Wyoming 13 8 410 441 457 484 429 517 501 526 514 Nationwide 185 9 % 238,316 249,332 255,729 261,284 265,332 274,283 278,918 285,125 290,304 Table 18 Mobile Telephone Facilities-based Carriers and Mobile Telephony Subscribers Subscribers (In Thousands)Jun 2011 Carriers % Resold 1 * = Data withheld to maintain firm confidentiality. State 1 Percentage of mobile telephony subscribers purchasing their service subscriptions from a mobile wireless reseller. 2009 20102007 2008 U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 29 Zero 17.7 % 19.4 % 18.3 % 7.7 % 8.7 % 9.3 % 7.1 % 6.9 % 7.2 % One 11.1 11.7 11.6 9.2 10.1 10.1 8.7 8.6 8.7 Two 8.3 8.3 8.6 7.8 7.9 7.6 7.4 7.6 7.6 Three 6.7 6.2 6.3 6.4 6.1 6.2 6.2 6.3 6.4 Four 5.4 5.0 5.0 5.4 5.4 5.2 5.2 5.5 5.5 Five 4.4 3.9 4.1 4.8 4.6 4.5 4.7 5.0 5.1 Six 3.8 3.5 3.5 4.2 4.0 3.8 4.2 4.2 4.3 Seven 3.4 3.3 3.2 3.6 3.4 3.5 3.6 3.7 4.0 Eight 2.8 2.9 3.0 3.2 3.1 3.0 3.4 3.5 3.4 Nine 2.9 2.6 2.7 2.8 2.6 2.7 2.8 3.0 3.0 Ten or More 33.5 33.1 33.6 44.7 44.0 44.0 46.6 45.7 44.8 Zero 2.4 % 2.8 % 2.6 % 0.4 % 0.5 % 0.6 % 0.4 % 0.4 % 0.4 % One 2.4 2.6 2.4 0.9 1.2 1.2 0.9 0.8 0.8 Two 2.2 2.4 2.4 1.2 1.3 1.3 1.0 1.1 1.1 Three 2.3 2.5 2.4 1.3 1.4 1.4 1.3 1.2 1.2 Four 2.4 2.2 2.2 1.3 1.5 1.5 1.3 1.3 1.3 Five 2.5 2.2 2.2 1.6 1.4 1.5 1.4 1.4 1.5 Six 2.3 2.2 2.1 1.7 1.5 1.5 1.3 1.5 1.4 Seven 2.4 2.5 2.3 1.8 1.5 1.6 1.4 1.5 1.7 Eight 2.4 2.8 2.8 1.7 1.8 1.6 1.6 1.8 1.6 Nine 2.8 2.8 2.7 1.6 1.6 1.7 1.6 1.5 1.5 Ten or More 75.8 75.0 75.9 86.6 86.2 86.1 87.9 87.4 87.6 1 See footnote 1, Table 1. Jun Demographic data were created by geographically merging contemporaneous TomTom ZIP Code Boundary and Inventory Files with census block group-level population data from Census. Figures may not add to 100% due to rounding. 2011 JunJun 2008 Table 19 Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers 1 Dec 2007Number of Providers 2 Dec 2009 Dec JunJun Dec Dec Table 20 Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers 1 20112010 20102008Number of Providers 2 20092007 Jun 2 A holding company or common-control entity that reports both CLEC end-user switched access lines and interconnected VoIP subscribers in a state reports a single list of ZIP Codes in which it has any such customers and is counted once in each listed ZIP Code. JunJun Jun DecDecJun Dec U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 30 Alabama 3 % 15 % 5 % 5 % 4 % 4 % 3 % 3 % 58 % Alaska 65 24 5 1 3 1 0 0 0 Arizona 7 14 3 4 3 3 4 3 60 Arkansas 15 43 7 6 5 2 3 2 16 California 1 12 3 4 4 3 3 2 68 Colorado 10 24 4 3 3 3 2 2 49 Connecticut 0 6 5 6 9 7 5 6 57 Delaware 0 2 3 2 5 7 2 3 76 District of Columbia 0 11 11 0 0 0 0 0 79 Florida 0 3 2 2 2 3 2 2 85 Georgia 3 17 5 5 5 4 3 3 56 Hawaii 3 24 8 7 8 7 6 3 34 Idaho 10 40 7 5 8 2 2 2 23 Illinois 5 26 8 8 4 4 3 3 39 Indiana 3 20 9 8 5 8 4 2 41 Iowa 25 41 8 5 3 2 2 1 13 Kansas 15 40 6 5 5 3 3 2 21 Kentucky 9 30 7 8 6 6 4 4 26 Louisiana 4 17 4 5 5 3 5 3 52 Maine 6 26 8 8 6 8 9 5 23 Maryland 0 4 4 4 6 4 5 3 71 Massachusetts 0 4 2 2 2 2 3 4 81 Michigan 1 12 5 5 6 6 5 5 56 Minnesota 12 39 5 5 3 3 3 1 29 Mississippi 1 11 4 4 7 4 4 5 61 Missouri 17 36 6 4 4 3 3 1 26 Montana 39 37 3 1 3 2 2 1 11 Nebraska 18 51 7 3 3 2 1 1 13 Nevada 8 18 4 5 5 3 1 3 52 New Hampshire 0 4 5 10 7 10 8 7 48 New Jersey 0 0 1 1 1 3 2 2 91 New Mexico 16 36 10 4 6 2 2 1 23 New York 1 12 5 5 4 4 5 5 58 North Carolina 1 12 5 6 4 5 5 4 58 North Dakota 29 60 2 1 1 1 0 1 5 Ohio 1 8 5 7 7 7 6 6 54 Oklahoma 12 31 4 3 4 3 3 3 38 Oregon 10 25 8 5 5 5 3 2 38 Pennsylvania 2 19 7 5 5 5 4 4 49 Puerto Rico 0 24 12 14 13 21 9 5 3 Rhode Island 0 8 9 8 1 8 3 7 57 South Carolina 1 12 5 5 3 4 4 3 62 South Dakota 29 53 4 2 1 2 2 1 6 Tennessee 4 18 4 5 4 5 4 4 51 Texas 5 20 4 5 3 2 3 2 56 Utah 11 28 5 4 2 2 2 3 43 Vermont 1 30 15 11 8 7 8 4 16 Virginia 2 28 8 6 5 4 4 3 39 Washington 5 24 4 5 4 2 3 3 49 West Virginia 7 29 10 11 10 5 5 4 20 Wisconsin 8 38 7 6 4 3 3 2 27 Wyoming 15 55 3 6 1 3 0 1 17 Nationwide 7 % 23 % 6 % 5 % 4 % 4 % 3 % 3 % 45 % Table 21 Number of Providers Nine Ten or More Six Seven State as of June 30, 2011 Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State Five EightZero One - Three Four U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 31 SymbologyNumber of Reporting ProvidersZero1 to 34 to 67 or moreZero Delivery Areas Reporting Non-ILEC Interconnected VoIP Providers and CLECsby 5-Digit Geographical ZIP Code as of June 30, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al The data in this map represent the number of service providersreporting they have at least one business or residential voicecustomer in each ZIP Code, using either switched access orinterconnected VoIP (excluding ILEC connections). Sources: FCC Form 477 and TomTom Multinet Post 2011.09.u30. Prepared by the Federal Communications Commission,Wireline Competition Bureau, Industry Analysis and Technology Division U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 32 Technical Notes General Detailed information about FCC Form 477 reporting requirements is available at www.fcc.gov/form477. See Glossary for definitions of terms used in this report. Counting lines and subscribers • Form 477 counts both switched access lines and interconnected VoIP subscriptions as the maximum number of calls that may be active, simultaneously, from the end user’s location under the purchased service plan. All VoIP subscripti ons discussed in this report are interconnected VoIP subscriptions. • Form 477 data may not count all VoIP phone connec tions to Internet Protocol Private Branch Exchange (IP PBX) equipment that is owned by business end users because of the variety of ways the IP PBX may connect to th e public switched telephone network. Holding company-subsidiary relationships • When counting service providers who have any retail customers in a particular geography (for example, a state or a ZIP Code), we count a holding company or common-control entity no more than once in any specified sub-category of total providers. • Nationwide counts of providers are unique counts for any specified sub-category of total providers (for example, all non-ILECs or all inte rconnected VoIP providers); an entity operating in multiple states is counted only once. ILEC-CLEC affiliations • Lines from CLECs who have ILEC affiliates are handled at the state level in one of several ways. We place the lines into the non-ILEC category if th e affiliate is an ILEC other than AT&T or Verizon. Lines from CLEC affiliates of AT&T and Verizon are allocated between the ILEC and non-ILEC categories based on staff estimates if the CLEC operates in the AT&T or Verizon ILEC service area in the state, respectively. Z I P Code-based information • Wireline service providers report whether they have at least one residential or business customer in each ZIP Code, using either switched access or interconnected VoIP. This contrasts with the census tract-based broadband reporting requireme nts the Commission adopted in 2008. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 33 • The report includes summary statistics of the presence of competitors to the ILEC, or ILECs, in individual ZIP Codes. These entities are CLECs or interconnected VoIP providers who are not affiliated with the ILEC, or ILECs, who serve end users in that ZIP Code. However, because providers may not offer service across an entire ZIP Code and because different providers may target different customer segments in areas where they provide service, we cannot conclude that the number of providers identified as delivering wireline service within a ZIP Code represents the number of options available to any specific customer within that ZIP Code. We further note that these data on the number of providers in a ZIP Code do not indicate whether a particular provider is offering service solely over its own last-mile facilities or is using the facilities of another carrier or entity. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 34 Glossary Term Definition Broadband bundle The purchase, from the same or affiliated retailers, of interconnected VoIP service and broadband Internet access service, either for a single price or for separate prices. Cable modem service A service which offers customers access to the Internet over a cable system at broadband speeds. Circuit switching A method of completing electronic communications in which a transmission path is established for dedicated use by a communication; the basis of the public switched telephone network (PSTN). CLEC Competitive Local Exchange Carrier: A new LEC that operates within the service area of an ILEC. DSL Digital Subscriber Line: A digital local loop, typically using copper facilities, that frequently is used to offer customers access to the Internet at broadband speeds. End users Residential, business, institutional, or government entities that use services for their own purposes and who do not resell such services to other entities. Fixed wireless service A radio communication service between specified fixed points. FTTP or FTTH Fiber to the Premises (Home): A network access architecture in which optical fiber is deployed all the way to the customer’s premises (home). Internet access service Service that provides end users access to the Internet. ILEC Incumbent Local Exchange Carrier: A company or cooperative that was providing telephone service in a localized area, typically on a monopoly basis, prior to enactment of the Telecommunications Act of 1996. Internet protocol or IP A language and set of formal rules that govern how packets transit the Internet. Interconnected VoIP or iVoIP A service that enables real-time, two-way voice communications; requires a broadband connection from the user’s location; requires Internet- protocol compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to th e public switched telephone network. LEC Local Exchange Carrier: A company that provides telephone service within a localized area and access serv ices that connect its customers to long-distance (Interexchange Carrier) networks. Local loop The physical connection between the customer’s premises and the telephone company’s local switching office, typically provided using copper, fiber, or a combination of copper and fiber facilities. Mobile wireless service A radio communication service between mobile and fixed stations, or between mobile stations. Nomadic interconnected VoIP A service whose terms allow use over any broadband connection available to the subscriber (such as at a hotel or vacation residence); by contrast, a non-nomadic service subscription must be used over a single predetermined broadband connection. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 35 Non-ILEC Any provider of communications services who does not have ILEC regulatory status. Other ILEC An ILEC who is not an RBOC. Other wireline All copper-wire based transmission technologies other than DSL technologies; Ethernet over copper and T-1 are examples. OTT Over-the-top: Interconnected VoIP service provided by entities that neither own nor operate telecommunications facilities. Packet switching A method of completing electronic communications in which the information is disassembled into discrete packets that are transmitted independently and later reassembled; IP is an example. PBX Private Branch Exchange: A telephone switch that is owned or leased by the telephone company’s customer and generally located on the customer’s premises. Retail local telephone service Retail switched access lines and interconnected VoIP subscriptions. Retail switched access lines Switched access lines for which an end user is the customer. Standalone interconnected VoIP The purchase of interconnected VoIP service without the purchase of broadband Internet access service from the same retailer, or from an affiliated retailer. Special access circuit A dedicated, non-switched circuit (connection or line) provided by an ILEC, commonly used to connect an end user to another communications service provider; also frequently used by wireless service providers to connect cell towers to mobile switching centers (MSCs). Switched access line A service connection between an end user and the local telephone company’s switch; the basis of plain old telephone service (POTS). Total ILEC lines The sum of ILEC-reported retail switched access lines, interconnected VoIP subscriptions, wholesale switched access lines, and UNEs provided to CLECs. UNE Unbundled Network Element: A physical or functional element of an ILEC network that must be provided to a CLEC at a cost-based price, as provide for in the Telecommunications Act of 1996. UNE-L UNE-Loop: An ILEC unbundled local loop provided to a CLEC at a cost-base price. UNE-P UNE-Platform: The combination of ILEC unbundled local loop, switching, and transport, provided to a CLEC at cost-based prices. Wholesale switched access lines Local telephone service provided to an unaffiliated telephone company, which resells the service to end users; typically provided by an ILEC to a CLEC. ZIP Code A five-digit geographical ZIP Code. U.S. Federal Communications Commission Local Telephone Competition: Status as of June 30, 2011 36 Customer Response Publication: Local Telephone Competition: Status as of June 30, 2011 You can help us provide the best possible information to the public by completing this form and returning it to the Industry Analysis and Technology Division of the FCC's Wireline Competition Bureau. 1. 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