Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 189 316 111 75 33 724 NA % 69.1 26.3 42.8 15.2 10.6 5.1 100.0 N 158 377 91 73 22 721 NA % 74.5 22.4 52.1 12.1 10.2 3.2 100.0 N 171 281 122 103 45 722 NA % 62.7 24.0 38.7 17.1 13.9 6.3 100.0 N 202 305 100 80 37 724 NA % 69.9 28.0 41.9 13.4 11.3 5.4 100.0 N 255 313 92 41 13 714 NA % 79.3 35.2 44.1 13.1 5.7 1.9 100.0 N 257 323 79 44 15 718 NA % 81.0 36.5 44.5 11.0 5.8 2.2 100.0 N 477 225 16 2 3 723 NA % 96.8 65.7 31.1 2.4 0.3 0.5 100.0 N 347 299 59 10 4 719 NA % 89.6 47.5 42.1 8.3 1.4 0.6 100.0 N 82 280 125 155 76 718 2 % 51.4 12.3 39.1 17.5 20.1 11.1 100.0 N 108 394 93 82 41 718 1 % 70.6 15.6 55.0 12.8 10.8 5.9 100.0 N 124 309 102 116 62 713 2 % 60.3 17.6 42.7 15.4 15.4 8.9 100.0 N 207 352 84 53 19 715 3 % 78.7 29.4 49.4 11.5 7.2 2.6 100.0 FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS When the FCC responses to the mandatory questions (excluding the demographic questions) are ranked by positive response, e.g., strongly agree and agree, or very satisfied and satisfied, the top 5 five indicate that most employees agree that supervisors support their need to balance work and other life issues, the organization has prepared them for potential security threats, they are protected from health and safety hazards on the job, the work they do is important, and that the people they work with cooperate to get the job done. The bottom 5 responses indicate few employees agree that pay raises depend on how well employees perform their jobs, steps are taken to deal with a poor performer who cannot or will not improve, differences in performance are recognized in a meaningful way, they are satisfied with their opportunity to get a better job in their organization, or that promotions are based on merit. The responses follow: The 2012 Federal Employee Viewpoint Survey was administered by the U.S. Office of Personnel Management (OPM) from May 24, 2012, through July 2, 2012. The survey was anonymous, web based, and offered to all permanent FCC employees on board as of October 31, 2011. Of the 1,700 employees surveyed, 725, or 42.6%, chose to participate. Included in the survey were the 45 survey questions prescribed by OPM that must be asked of employees each year (identified with an asterisk). Five of the 45 questions were demographic questions. I am constantly looking for ways to do my job better. My workload is reasonable. My talents are used well in the workplace. I know how my work relates to the agency's goals and priorities. I am given a real opportunity to improve my skills in my organization. I feel encouraged to come up with new and better ways of doing things. I have sufficient resources (for example, people, materials, budget) to get my job done. I have enough information to do my job well. My work gives me a feeling of personal accomplishment. I like the kind of work I do. I know what is expected of me on the job. When needed I am willing to put in the extra effort to get a job done. *1. 3. 9. 2. *4. *5. 8. 6. 7. *10. *11. *12. *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 1 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 263 319 91 32 12 717 4 % 81.3 37.1 44.2 12.6 4.3 1.7 100.0 N 197 355 97 52 20 721 2 % 76.1 28.1 48.1 13.9 7.3 2.6 100.0 N 228 314 91 50 25 708 13 % 76.7 33.0 43.7 13.0 6.8 3.4 100.0 N 208 376 95 31 9 719 3 % 82.1 29.4 52.7 13.0 3.8 1.1 100.0 N 198 272 121 58 32 681 40 % 68.6 29.2 39.4 17.6 9.0 4.9 100.0 N 106 249 198 107 48 708 13 % 50.3 16.0 34.3 27.6 14.7 7.4 100.0 N 195 257 114 62 31 659 64 % 68.9 30.4 38.5 17.2 9.4 4.5 100.0 N 262 317 84 50 12 725 NA % 79.6 37.6 42.0 11.9 6.8 1.7 100.0 N 74 230 170 138 64 676 46 % 45.7 11.1 34.6 25.2 19.5 9.5 100.0 N 85 218 176 95 89 663 61 % 45.0 12.7 32.3 26.5 14.6 14.0 100.0 N 38 134 207 132 126 637 84 % 27.4 6.2 21.2 33.5 20.0 19.2 100.0 N 60 193 187 123 93 656 66 % 38.6 9.2 29.4 29.0 17.8 14.5 100.0 N 83 234 155 90 89 651 68 % 48.2 12.8 35.5 24.0 14.0 13.7 100.0 N 183 344 93 63 30 713 5 % 73.4 25.2 48.2 13.3 9.0 4.3 100.0 N 109 264 202 65 39 679 39 % 55.9 16.0 39.9 29.2 8.9 5.9 100.0 Percent Positive Very Good Good Fair Poor Very Poor Item Response Total Do Not Know/ No Basis to Judge N 369 248 80 17 5 719 NA % 85.9 51.1 34.7 11.2 2.2 0.7 100.0 Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 137 371 112 53 19 692 18 % 72.9 20.5 52.4 16.8 7.2 3.0 100.0 N 73 241 164 140 74 692 20 % 46.7 11.1 35.5 23.5 19.5 10.4 100.0 N 111 307 136 93 45 692 20 % 60.9 16.5 44.4 19.2 13.3 6.5 100.0 31. Employees are recognized for providing high quality products and services. *29. The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. *30. Employees have a feeling of personal empowerment with respect to work processes. 28. How would you rate the overall quality of work done by your work unit? 26. Employees in my work unit share job knowledge with each other. 27. The skill level in my work unit has improved in the past year. *24. In my work unit, differences in performance are recognized in a meaningful way. 25. Awards in my work unit depend on how well employees perform their jobs. *22. Promotions in my work unit are based on merit. *23. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. *20. The people I work with cooperate to get the job done. *21. My work unit is able to recruit people with the right skills. *18. My training needs are assessed. *19. In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully 17. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. I am held accountable for achieving results. The work I do is important. My performance appraisal is a fair reflection of my performance. 16. Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. *13. *15. *14. *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 2 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 88 234 195 101 66 684 28 % 47.2 13.1 34.1 28.7 14.2 9.9 100.0 N 39 125 191 144 137 636 73 % 26.1 6.4 19.7 30.5 22.4 21.0 100.0 N 115 243 173 51 47 629 81 % 55.5 18.3 37.2 27.3 8.5 8.7 100.0 N 191 368 92 16 12 679 28 % 81.6 27.5 54.1 14.5 2.2 1.7 100.0 N 188 388 79 30 12 697 12 % 82.2 27.1 55.1 11.9 4.3 1.7 100.0 N 131 232 145 78 71 657 52 % 54.1 19.7 34.4 23.0 12.0 11.0 100.0 N 178 259 128 25 34 624 82 % 68.0 27.7 40.4 22.2 4.1 5.7 100.0 N 124 371 141 30 14 680 25 % 72.7 18.1 54.6 21.0 4.2 2.1 100.0 N 218 294 123 54 22 711 NA % 71.3 30.2 41.0 18.2 7.3 3.2 100.0 N 111 208 155 103 65 642 68 % 49.4 17.7 31.7 25.4 15.3 9.8 100.0 N 368 260 33 22 20 703 6 % 88.4 52.3 36.1 5.1 3.5 3.0 100.0 N 237 252 106 68 41 704 3 % 69.2 33.1 36.2 15.4 9.4 6.0 100.0 N 233 236 122 57 46 694 10 % 66.8 33.2 33.6 18.1 8.0 7.1 100.0 N 225 223 145 16 22 631 75 % 70.0 35.2 34.8 23.1 3.0 3.9 100.0 N 217 256 130 65 36 704 3 % 66.8 30.9 35.9 18.6 9.1 5.6 100.0 N 228 279 121 31 35 694 12 % 72.4 33.3 39.1 17.8 4.4 5.4 100.0 N 329 268 49 44 15 705 NA % 84.2 46.9 37.3 7.3 6.0 2.5 100.0 N 358 247 53 30 16 704 NA % 84.9 51.0 33.9 8.3 4.4 2.4 100.0 N 279 288 66 56 15 704 NA % 80.5 39.3 41.2 9.3 8.0 2.2 100.0 N 305 217 101 45 38 706 NA % 73.1 43.3 29.8 15.0 6.2 5.7 100.0 *51. I have trust and confidence in my supervisor. 49. My supervisor/team leader treats me with respect. 50. In the last six months, my supervisor/team leader has talked with me about my performance. *47. Supervisors/team leaders in my work unit support employee development. 48. My supervisor/team leader listens to what I have to say. 45. My supervisor/team leader is committed to a workforce representative of all segments of society. 46. My supervisor/team leader provides me with constructive suggestions to improve my job performance. 43. My supervisor/team leader provides me with opportunities to demonstrate my leadership skills. *44. Discussions with my supervisor/team leader about my performance are worthwhile. 41. I believe the results of this survey will be used to make my agency a better place to work. *42. My supervisor supports my need to balance work and other life issues. 39. My agency is successful at accomplishing its mission. 40. I recommend my organization as a good place to work. 37. Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. 38. Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. *35. Employees are protected from health and safety hazards on the job. *36. My organization has prepared employees for potential security threats. *33. Pay raises depend on how well employees perform their jobs. 34. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). *32. Creativity and innovation are rewarded. *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 3 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS Percent Positive Very Good Good Fair Poor Very Poor Item Response Total Do Not Know/ No Basis to Judge N 349 191 101 42 23 706 NA % 75.8 48.9 26.9 14.6 6.1 3.4 100.0 Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 103 228 165 125 69 690 11 % 48.0 15.0 33.0 24.8 17.1 10.1 100.0 N 165 253 145 60 36 659 40 % 62.8 24.4 38.4 22.4 8.8 6.0 100.0 N 176 301 118 47 19 661 37 % 70.8 26.2 44.6 18.3 7.5 3.3 100.0 N 124 288 150 77 54 693 6 % 59.7 18.0 41.7 21.6 10.6 8.0 100.0 N 118 272 152 59 40 641 57 % 61.1 18.1 43.0 23.9 8.7 6.3 100.0 N 132 270 128 89 63 682 18 % 59.3 19.2 40.1 19.0 12.7 9.1 100.0 N 149 284 119 76 50 678 20 % 64.1 21.6 42.5 17.7 10.7 7.5 100.0 Percent Positive Very Good Good Fair Poor Very Poor Item Response Total** Do Not Know/ No Basis to Judge N 240 199 134 57 34 664 35 % 66.6 36.4 30.1 19.4 9.0 4.9 100.0 Percent Positive Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree Item Response Total** Do Not Know/ No Basis to Judge N 184 231 142 81 53 691 8 % 60.5 26.2 34.3 20.5 11.4 7.6 100.0 N 163 254 133 38 29 617 82 % 66.8 26.9 39.9 21.9 6.4 4.9 100.0 Percent Positive Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Item Response Total Do Not Know/ No Basis to Judge N 131 288 135 104 38 696 NA % 60.4 18.8 41.6 19.5 14.9 5.3 100.0 N 102 239 161 149 44 695 NA % 49.8 14.8 34.9 23.2 20.9 6.0 100.0 N 141 296 131 78 49 695 NA % 62.8 20.2 42.6 18.4 11.3 7.4 100.0 N 103 242 187 120 41 693 NA % 50.0 15.0 34.9 27.1 17.0 5.9 100.0 N 92 193 213 122 71 691 NA % 40.8 13.1 27.7 30.9 18.0 10.3 100.0 *67. How satisfied are you with your opportunity to get a better job in your organization? *65. How satisfied are you with the recognition you receive for doing a good job? *66. How satisfied are you with the policies and practices of your senior leaders? *63. How satisfied are you with your involvement in decisions that affect your work? *64. How satisfied are you with the information you receive from management on what's going on in your organization? *61. I have a high level of respect for my organization's senior leaders. 62. Senior leaders demonstrate support for Work/Life programs. 59. Managers support collaboration across work units to accomplish work objectives. 60. Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor/team leader? *57. Managers review and evaluate the organization's progress toward meeting its goals and objectives. 58. Managers promote communication among different work units (for example, about projects, goals, needed resources). *55. Managers/supervisors/team leaders work well with employees of different backgrounds. *56. Managers communicate the goals and priorities of the organization. *53. In my organization, leaders generate high levels of motivation and commitment in the workforce. 54. My organization's leaders maintain high standards of honesty and integrity. *52. Overall, how good a job do you feel is being done by your immediate supervisor/team leader? *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 4 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS Percent Positive Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Item Response Total Do Not Know/ No Basis to Judge N 123 289 167 81 32 692 NA % 59.5 17.5 42.0 24.2 11.5 4.8 100.0 N 183 309 103 60 36 691 NA % 70.7 26.1 44.6 14.8 8.8 5.7 100.0 N 154 275 129 80 57 695 NA % 60.3 22.0 38.4 18.8 11.4 9.4 100.0 N 149 312 124 68 43 696 NA % 65.8 21.6 44.2 18.1 9.6 6.5 100.0 72. Have you been notified that you are eligible to telework? Telework means working at a location other than your normal work site during your regular work hours (excludes travel). N % 534 76.6 136 20.1 24 3.3 694 100.0 73. Please select the response below that BEST describes your current teleworking situation: N % 17 2.5 250 37.2 51 6.8 146 20.1 32 4.5 36 5.1 65 10.2 94 13.5 691 100.0 74. Do you participate in the following Work/Life programs? Alternative Work Schedules (AWS) N % 120 17.2 523 76.9 42 5.9 Total 685 100.0 75. Do you participate in the following Work/Life programs? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) N % 162 23.0 486 71.7 38 5.4 686 100.0 No Not available to me Total Yes No Not available to me Yes I telework 3 or more days per week. I telework 1 or 2 days per week. I telework, but no more than 1 or 2 days per month. I telework very infrequently, on an unscheduled or short-term basis. I do not telework because I have technical issues (e.g., connectivity, inadequate i t) th t t f t l kiI do not telework because I did not receive approval to do so, even though I have the kind f j b h I t l kI do not telework because I choose not to telework. Total 71. Considering everything, how satisfied are you with your organization? Yes No Not sure Total I do not telework because I have to be physically present on the job (e.g., Law Enforcement Offi P k R S it P l) *69. Considering everything, how satisfied are you with your job? *70. Considering everything, how satisfied are you with your pay? *68. How satisfied are you with the training you receive for your present job? *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 5 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS 76. Do you participate in the following Work/Life programs? Employee Assistance Program (EAP) N % 70 10.7 599 86.8 15 2.5 684 100.0 77. Do you participate in the following Work/Life programs? Child Care Programs (for example, daycare, parenting classes, parenting support groups) N % 3 0.6 543 78.1 145 21.4 691 100.0 78. Do you participate in the following Work/Life programs? Elder Care Programs (for example, support groups, speakers) N % 25 3.9 562 81.4 101 14.7 688 100.0 Percent Positive Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied Item Response Total** Do Not Know/ No Basis to Judge N 149 197 54 41 16 457 6 % 75.4 33.0 42.4 12.1 9.0 3.5 100.0 N 47 53 13 2 1 116 8 % 85.1 41.6 43.5 12.0 2.0 0.9 100.0 N 45 86 19 4 0 154 11 % 83.5 29.3 54.2 13.3 3.2 0.0 100.0 N 22 24 11 2 0 59 17 % 75.4 33.6 41.8 21.3 3.2 0.0 100.0 N 0 0 1 0 0 1 1 % 0.0 0.0 0.0 100.0 0.0 0.0 100.0 N 4 9 3 1 0 17 10 % 77.3 22.2 55.1 17.3 5.5 0.0 100.0 85. Where do you work? N % 564 81.9 125 18.1 689 100.0 Headquarters Field Total Total Yes No Not available to me Total Yes No Not available to me Yes 84. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers) 82. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP) 83. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups) 80. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS) 81. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) 79. How satisfied are you with the following Work/Life programs in your agency? Telework Total No Not available to me *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 6 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS *86. What is your supervisory status? N % 435 63.4 92 13.4 88 12.8 50 7.3 21 3.1 686 100.0 *87. Are you: N % 337 49.6 343 50.4 680 100.0 *88. Are you Hispanic or Latino? N % 29 4.3 643 95.7 672 100.0 *89. Please select the racial category or categories with which you most closely identify. N % 1 0.2 39 6.0 147 22.7 4 0.6 442 68.1 16 2.5 649 100.0 90. What is your age group? N % 5 0.7 9 1.3 85 12.7 196 29.3 247 37.0 126 18.9 668 100.0Total 30-39 40-49 50-59 60 or older Two or more races Total 25 and under 26-29 Black or African American Asian Native Hawaiian or Other Pacific Islander White Yes No Total American Indian or Alaska Native Total Male Female Total Team Leader Supervisor Manager Executive Non-Supervisor *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 7 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS 91. What is your pay category/grade? N % 0 0.0 6 0.9 102 15.0 548 80.5 19 2.8 5 0.7 1 0.1 681 100.0 92. How long have you been with the Federal Government (excluding military service)? N % 4 0.6 42 6.2 46 6.7 93 13.6 79 11.6 113 16.6 305 44.7 682 100.0 93. How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)? N % 11 1.6 62 9.1 70 10.2 84 12.3 239 35.0 217 31.8 683 100.0 94. Are you considering leaving your organization within the next year, and if so, why? N % 517 76.3 46 6.8 73 10.8 23 3.4 19 2.8 678 100.0 Yes, other Total No Yes, to retire Yes, to take another job within the Federal Government Yes, to take another job outside the Federal Government 6 to 10 years 11 to 20 years More than 20 years Total Total Less than 1 year 1 to 3 years 4 to 5 years 6 to 10 years 11 to 14 years 15 to 20 years More than 20 years Total Less than 1 year 1 to 3 years 4 to 5 years GS 13-15 Senior Executive Service Senior Level (SL) or Scientific or Professional (ST) Other Federal Wage System GS 1-6 GS 7-12 *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 8 Percentages are weighted to represent the Agency's population. FEDERAL COMMUNICATIONS COMMISSION 2012 FEDERAL EMPLOYEE VIEWPOINT SURVEY RESULTS 95. I am planning to retire: N % 29 4.3 71 10.6 67 10.0 501 75.0 668 100.0 96. Self-Identify as: N % 539 83.3 19 2.9 89 13.8 647 100.0 97. Have you ever served on Active Duty in the US Armed Forces (Air Force, Army, Coast Guard, Marine Corps or Navy)? N % 77 11.4 599 88.6 676 100.0 98. Are you an individual with a disability? N % 47 7.0 629 93.0 676 100.0Total No Total Yes No Gay, Lesbian, Bisexual, or Transgender I prefer not to say Total Yes Between three and five years Five or more years Total Heterosexual or Straight Within one year Between one and three years *AES prescribed items **Unweighted count of responses excluding "Do Not Know" and "No Basis to Judge" 9 Percentages are weighted to represent the Agency's population.