Local Telephone Competition: Status as of December 31, 2011 Industry Analysis and Technology Division Wireline Competition Bureau January 2013 This report is available for reference in the FCC’s Reference Information Center, Courtyard Level, 445 12th Street, SW, Washington, DC. Copies may be purchased by contacting Best Copy and Printing, Inc., 445 12th Street, SW, Room CY-B402, Washington, DC 20554, telephone (800) 378-3160, or via their website at www.bcpiweb.com. The report can also be downloaded from the Wireline Competition Bureau Statistical Reports Internet site at www.fcc.gov/wcb/stats. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 i Contents TEXT Introduction.............................................................................................................................................1 Retail local telephone service .................................................................................................................1 Service providers ....................................................................................................................................3 Interconnected VoIP service ...................................................................................................................6 Switched access lines ..............................................................................................................................9 Wholesale relationships for switched access lines..................................................................................9 Remainder of the report ........................................................................................................................11 Technical Notes ....................................................................................................................................33 Glossary ................................................................................................................................................35 FIGURES 1. Retail Local Telephone Service Connections, 2008 - 2011 .............................................................2 2. Wireline Retail Local Telephone Service Connections by Technology and Customer Type .................................................................................................................................3 3. Wireline Retail Local Telephone Service Connections by Customer Type and Regulatory Status .............................................................................................................................4 4. Wireline Retail Local Telephone Service Connections by Technology, Regulatory Status, and Customer Type ..........................................................................................................................5 5. Interconnected VoIP Subscribership by Reported Service Features ................................................7 6. Technology of Internet Access Connections in Interconnected VoIP Broadband Bundles .............8 7. Technology of Retail Switched Access Lines ..................................................................................9 8. Wholesale Relationships as Reported Respectively by CLECs and ILECs ...................................10 TABLES 1. Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 2. Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type....................13 3. End-User Switched Access Lines and VoIP Subscriptions by Customer Type .............................14 4. End-User Switched Access Lines and VoIP Subscriptions Reported by Non-ILECs....................15 5. ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, and UNEs .......................................................................................................................................16 6. End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers .................................................................................................................17 7. Percentage of Switched Access Lines Presubscribed for Long Distance Service..........................18 8. Residential and Business Presubscribed Switched Access Lines...................................................19 9. Total End-User Switched Access Lines and VoIP Subscriptions by State ....................................20 10. Residential End-User Switched Access Lines and VoIP Subscriptions by State ...........................21 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 ii 11. Business End-User Switched Access Lines and VoIP Subscriptions by State...............................22 12. Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions by State ...........................................................................................................................................23 13. Non-ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State ..................24 14. ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State ..........................25 15. Non-ILEC Methods of Providing Wireline Telephone Services by State .....................................26 16. Percentage of End-User Switched Access Lines and VoIP Subscriptions Provided to Residential Customers by State ......................................................................................................27 17. Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State ......................................28 18. Mobile Telephone Facilities-based Carriers and Mobile Telephony Subscribers .........................29 19. Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers............................................30 20. Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers ...................30 21. Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State .............................31 CHARTS 1. Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 2. Percent of Total Lines and VoIP Subscriptions that Serve Residential Customers........................13 3. VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions...........................14 4. Non-ILEC End-User Switched Access Lines and VoIP Subscriptions..........................................15 5. ILEC Total Lines and the Percent Provided to CLECs ..................................................................16 6. End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers .................................................................................................................17 7. Percent Presubscribed Interstate Long Distance Lines for ILECs..................................................18 MAP Reporting Non-ILEC Interconnected VoIP Providers and CLECs by 5-Digit Geographical ZIP Code .......................................................................................................32 Local Telephone Competition: Status as of December 31, 2011 Introduction. The Commission has used FCC Form 477 to collect subscribership information from providers of local telephone service – the incumbent local exchange carriers (ILECs), competitive local exchange carriers (CLECs), and mobile telephony providers – for more than a decade.1 The Commission has required interconnected Voice over Internet Protocol (“interconnected VoIP”) service providers to report subscribership information since December 2008 because the use of VoIP technology is growing rapidly and it increasingly is used to provide local telephone service.2 This report summarizes the information collected about telephone services as of December 31, 2011. It demonstrates continued growth in subscribership to interconnected VoIP and mobile telephony services and continued decline in subscribership to traditional wired telephone services.3 Retail local telephone service. Retail local telephone service customers are served by two wireline technologies – “end-user” switched access lines and interconnected VoIP “subscriptions” – and by mobile wireless subscriptions. • In December 2011, there were 107 million end-user switched access lines in service, 37 million interconnected VoIP subscriptions, and 298 million mobile subscriptions in the United States, or 442 million retail local telephone service connections in total. See Figure 1. 1 See the Technical Notes and the Glossary that appear at the end of this report for more-detailed information about the Form 477 and the meaning of terms used in this report. For an overview of program history for the telephone services data, see Local Telephone Competition: Status as of December 31, 2008 (June 2010) at pp. 1-2, available at www.fcc.gov/wcb/iatd/comp.html. Readers who are interested in historical trends in the data should note the changes in reporting requirements that were effective in 2008 and earlier, in 2005. 2 The FCC’s rules (at 47 C.F.R. § 9.3) state: An interconnected Voice over Internet Protocol (VoIP) service is a service that: (1) Enables real-time, two-way voice communications; (2) Requires a broadband connection from the user’s location; (3) Requires Internet protocol-compatible customer premises equipment (CPE); and (4) Permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. We note that the current interpretation of element (4) of the definition excludes the VoIP services that Skype offers in the United States, and subscribers to those services are not reported on Form 477. Prior to the December 2008 data, companies such as Vonage that solely provide interconnected VoIP service did not file Form 477. Telephone companies and cable companies that provided local exchange telephone service were required to file Form 477 but were not required to report interconnected VoIP subscriptions. However, some of these companies chose to include interconnected VoIP subscriptions in the number of retail (end-user) switched access lines that they reported. 3 The presentation of mobile wireless telephone subscriber counts in this report does not constitute, or imply, Commission analysis of the extent to which wireline and mobile wireless telephone services are demand substitutes or complements in general or in any particular situation. In the Form 477 program, commercial mobile radio service (CMRS) carriers who own or operate wireless networks report both their retail telephone service customers and the retail customers of mobile wireless telephone service resellers. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 1 • Over the three-year period presented in Figure 1, interconnected VoIP subscriptions increased at a compound annual growth rate of 19.0%, mobile telephony subscriptions increased at a compound annual growth rate of 4.5%, and retail switched access lines declined at about 8.8% a year.4 Figure 1 Retail Local Telephone Service Connections, 2008 - 2011 (In Thousands) 0 50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 Mobile Telephony Subscriptions 261,284 265,332 274,283 278,918 285,118 290,318 298,293 Interconnected VoIP Subscriptions 21,744 23,990 25,996 28,857 31,768 33,767 36,659 Retail Switched Access Lines 141,019 133,109 126,949 122,615 117,884 112,447 106,866 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 • Of the 144 million wireline retail local telephone service connections (including both switched access lines and interconnected VoIP subscriptions) in December 2011, 83 million (or 58%) were residential connections and 61 million (or 42%) were business connections.5 See Figure 2. 4 The compound annual growth rate (CAGR) is a smoothed rate of growth calculated in three steps. First, divide the ending (Dec 2011) value by the beginning (Dec 2008) value. Second, raise the result of that division to a power equal to one divided by the number of years in the period (in this case, 3 years, so the power is 1/3). Third, subtract the number one from the result of the second step. 5 FCC Form 477 does not distinguish between residential and business subscribers to mobile telephony service. The information that Form 477 collects about mobile broadband service is summarized elsewhere; see Internet Access Services: Status as of December 31, 2011, available at www.fcc.gov/wcb/iatd/comp.html. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 2 • Cross-classified by technology and customer type, the 144 million wireline retail local telephone service connections in December 2011 were: 36% residential switched access lines, 38% business switched access lines, 22% residential interconnected VoIP subscriptions, and 4% business interconnected VoIP subscriptions. See Figure 2. Figure 2 Wireline Retail Local Telephone Service Connections by Technology and Customer Type as of December 31, 2011 (In Thousands) Switched Access Interconnected Total Lines VoIP Residential 52,095 30,906 83,000 Business 54,772 5,753 60,525 Total 106,866 36,659 143,525 Figures may not add to totals due to rounding. VoIP, Residential 22% Switched, Business 38% VoIP, Business 4% Switched, Residential 36% Service providers. The Form 477 program – and this report – distinguishes ILEC operations from all other operations. • Cross-classified by customer type (residential or business) and the service retailer’s regulatory status (ILEC or non-ILEC), the 144 million wireline retail local telephone service connections in December 2011 were: 37% ILEC residential service, 26% ILEC business service, 21% non-ILEC residential service, and 16% non-ILEC business service. See Figure 3. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 3 Figure 3 Wireline Retail Local Telephone Service Connections by Customer Type and Regulatory Status as of December 31, 2011 (In Thousands) Residential Business Total ILEC 52,538 36,909 89,446 Non-ILEC 30,462 23,616 54,078 Total 83,000 60,525 143,525 Figures may not add to totals due to rounding. ILEC, Residential 37% Non-ILEC, Residential 21% ILEC, Business 26% Non-ILEC, Business 16% • Additionally cross-classified by technology, the 83 million wireline residential connections in December 2011 were: 58.3% ILEC switched access lines, 32.2% non-ILEC interconnected VoIP subscriptions, 4.5% non-ILEC switched access lines, and 5.0% ILEC interconnected VoIP subscriptions. Similarly, the 61 million wireline business connections were: 60.1% ILEC switched access lines, 30.4% non-ILEC switched access lines, 8.6% non-ILEC interconnected VoIP subscriptions, and 0.9% ILEC interconnected VoIP subscriptions. See Figure 4. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 4 Figure 4 Wireline Retail Local Telephone Service Connections by Technology, Regulatory Status, and Customer Type as of December 31, 2011 (In Thousands) Total Switched Access Interconnected Total Lines VoIP ILEC 84,745 4,701 89,446 Non-ILEC 22,121 31,958 54,078 Total 106,866 36,659 143,525 Residential ILEC 48,364 4,174 52,538 Non-ILEC 3,731 26,732 30,462 Residential Total 52,095 30,906 83,000 Business ILEC 36,382 527 36,909 Non-ILEC 18,390 5,226 23,616 Business Total 54,772 5,753 60,525 Figures may not add to totals due to rounding. Residential ILEC, Switched 58.3% ILEC, VoIP 5.0% Non-ILEC, Switched 4.5% Non-ILEC, VoIP 32.2% Business ILEC, Switched 60.1% Non-ILEC, Switched 30.4% Non-ILEC, VoIP 8.6% ILEC, VoIP 0.9% U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 5 Interconnected VoIP service. Form 477 identifies three types of information about retail interconnected VoIP service. • First, interconnected VoIP service retailers distinguish between the interconnected VoIP subscriptions they sell to their broadband Internet access service customers (“broadband bundle” subscriptions, in this report) and all the other interconnected VoIP subscriptions that they sell (“standalone” subscriptions). • Second, filers report whether or not interconnected VoIP subscriptions include, as a service feature, the capability to use the service over any broadband connection to which the customer has access, for example, at a hotel or vacation residence (“nomadic” functionality). • Third, filers identify the different broadband technologies (for example, cable modem Internet access service) in the broadband bundle. The Form 477 data cross-classify the first two of these three sets of information. See Figure 5. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 6 Figure 5 Interconnected VoIP Subscribership by Reported Service Features as of December 31, 2011 (In Thousands) Total Broadband Standalone Total Bundle VoIP Nomadic 659 3,134 3,793 Not nomadic 30,834 2,031 32,865 Total 31,493 5,165 36,659 ILEC Nomadic 23 5 28 Not nomadic 4,672 1 4,673 ILEC Total 4,695 6 4,701 Non-ILEC Nomadic 637 3,129 3,766 Not nomadic 26,162 2,030 28,192 Non-ILEC Total 26,799 5,159 31,958 Figures may not add to totals due to rounding. ILEC Bundle, Nomadic 0.5% Standalone, Nomadic 0.1% Bundle, Not nomadic 99.4% Standalone, Not nomadic <0.05% Non-ILEC Bundle, Nomadic 2.0% Standalone, Nomadic 9.8% Bundle, Not nomadic 81.9% Standalone, Not nomadic 6.4% U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 7 Form 477 collects the third type of information about retail interconnected VoIP service – the technology of the Internet access connection – for broadband bundles but not for standalone interconnected VoIP. See Figure 6.6 Figure 6 Technology of Internet Access Connections in Interconnected VoIP Broadband Bundles as of December 31, 2011 (In Thousands) Technology ILEC Non-ILEC Total DSL or Other Wireline 2,745 2,334 5,079 FTTP 1,947 243 2,190 Cable Modem 2 23,904 23,906 Terrestrial Fixed Wireless # 47 47 Other 0 272 272 Total 4,695 26,799 31,493 # = Rounds to zero. Figures may not add to totals due to rounding. ILEC DSL or Other Wireline 58.5% FTTP 41.5% Cable Modem 0.1% Terrestrial Fixed Wireless <0.05% Non-ILEC DSL or Other Wireline 8.7% FTTP 0.9% Cable Modem 89.2% Terrestrial Fixed Wireless 0.2% Other 1.0% 6 Internet Access Services: Status as of December 31, 2011 discusses types of Internet access connections in greater detail. The report is available at www.fcc.gov/wcb/iatd/comp.html. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 8 Switched access lines. ILECs as a group predominantly deliver retail switched access lines over copper local loops. This appears also to be the case for those non-ILECs who report retail switched access lines. See Figure 7. Figure 7 Technology of Retail Switched Access Lines as of December 31, 2011 (In Thousands) Technology ILEC Non-ILEC Total FTTP 5,500 1,928 7,428 Coaxial Cable 176 1,938 2,115 Terrestrial Fixed Wireless 2 53 55 Copper Local Loop 79,066 18,202 97,268 Total 84,745 22,121 106,866 Figures may not add to totals due to rounding. ILEC FTTP 6.5% Coaxial Cable 0.2% Copper Local Loop 93.3% Non-ILEC FTTP 8.7% Coaxial Cable 8.8% Terrestrial Fixed Wireless 0.2% Copper Local Loop82.3% Wholesale relationships for switched access lines. ILECs typically own the communications facilities over which they provide retail services. By contrast, CLECs use a range of methods: equipping ILEC UNE loops (“UNE-L”) as CLEC switched access lines,7 reselling services (for example, reselling ILEC 7 CLECs (as opposed to non-ILECs more generally) have certain regulatory rights to obtain ILEC local loops at cost- based UNE rates, which the CLEC may use to provide retail switched access lines or retail broadband Internet access connections. See C.F.R. § 51.307. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 9 switched access lines obtained at wholesale rates or reselling ILEC lines obtained under commercial agreements that replaced the UNE-Platform (“UNE-P”)), equipping leased ILEC special access circuits as switched access lines, and equipping local loops that the CLEC owns. • CLECs reported using several methods to provide their 22 million retail switched access lines in December 2011. They reported providing 38% of lines (or 8.4 million lines) by reselling ILEC wholesale or retail services. They reported providing 31% of lines (or 6.8 million lines) over ILEC facilities leased at regulated, cost-based rates (that is, as unbundled network elements, or UNEs). And they provided the remaining 31% of lines (or 6.9 million lines) over local loops that they owned. However, the information about wholesale relationships differs as reported by CLECs and by ILECs, as discussed in Figure 8. Figure 8 Wholesale Relationships as Reported Respectively by CLECs and ILECs as of December 31, 2011 (In Thousands) CLEC ILEC Difference Retail Switched Access Lines provisioned over ILEC Services (reported by CLECs) Wholesale Switched Access Lines and UNEs provided to CLECs (reported by ILECs) Resold ILEC services1 8,370 4,366 4,004 UNE-P2 948 68 880 UNE-L3 5,864 3,028 2,835 Total ILEC UNEs 6,812 3,097 3,715 Total ILEC services 15,181 7,463 7,719 Figures may not add to totals due to rounding. 1 Resold ILEC services include switched access lines made available to CLECs at wholesale rates, resold Centrex, Integrated Services Digital Network (ISDN), or other ILEC services, ILEC special access circuits channelized to provide CLEC retail switched access lines, and ILEC switched access lines provided to CLECs under commercial agreements that replaced UNE-P. (See note 2, below.) Filers are instructed to count the number of voice-grade channels the retail customer purchased, not the theoretical capacity of the circuit over which the service was delivered. ILECs generally do not know (and do not report) which ILEC leased special access circuits or other high-capacity circuits are being used to provide CLEC retail switched access lines (which the CLECs do report). 2 UNE-P was the combination of ILEC loop UNE, switching UNE, and transport UNE. The Commission directed CLECs to migrate their retail customers served by UNE-P to an alternative arrangement within 12 months of the effective data of the Triennial Review Remand Order, that is, by March 11, 2006. See C.F.R. § 51.319(d)(2)(ii). 3 ILECs report the number of UNE-L they provide to CLECs but do not convert any high-capacity UNE-L, such as DS1 UNE loops, into voice-grade equivalents. By contrast, CLECs report the number of switched access lines their retail customers purchase which the CLEC provisioned over UNE-L obtained from ILECs. Note, however, that a CLEC might use UNE-L only to provide broadband Internet access connections. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 10 Remainder of the report. The remainder of the report consists of tables and charts that update and expand data presented in earlier reports in this series. We present national data first, followed by state- specific data and, finally, summary statistics of service-provider presence in individual ZIP Codes.8 * * * * We invite users of this information to provide suggestions for improved analysis of data presented in this report by using the attached customer response form or by sending comments to IATDreports@fcc.gov for subject: December 2011 local telephone data. We encourage users of this information to provide suggestions for improved data collection by participating in any formal proceedings undertaken by the Commission to solicit comments for improvement of FCC Form 477. 8 The appropriate interpretation of the ZIP Code-based information is discussed in the Technical Notes at the end of the report. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 11 ILEC Non-ILEC Jun 2006 142,293 29,896 172,189 17.4 Dec 2006 138,834 28,626 167,460 17.1 Jun 2007 134,640 28,729 163,369 17.6 Dec 2007 129,693 28,725 158,418 18.1 Jun 2008 124,606 30,049 154,655 19.4 Dec 2008 118,496 44,267 162,763 27.2 Jun 2009 112,748 44,351 157,098 28.2 Dec 2009 107,018 45,927 152,945 30.0 Jun 2010 102,395 49,077 151,472 32.4 Dec 2010 97,497 52,155 149,652 34.9 Jun 2011 93,394 52,820 146,214 36.1 Dec 2011 89,446 54,078 143,525 37.7 (In Millions) Table 1 Total End-User Switched Access Lines and VoIP Subscriptions1 Total End-User Switched Access Lines and VoIP Subscriptions Chart 1 (In Thousands) 1 Mandatory reporting by interconnected VoIP service providers started in December 2008. Previously, individual ILECs and CLECs included VoIP subscribers in reported switched access lines to a varying and largely unknown degree. Interconnected VoIP is distinguished from VoIP service more generally by permitting users to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. See 47 C.F.R. § 9.3. Form 477 counts both switched access lines and interconnected VoIP subscriptions as the maximum number of calls that may be active, simultaneously, from the end user’s location under the purchased service plan. Provided byDate Some previously published data have been revised. Total Non-ILEC Share 0 20 40 60 80 100 120 140 160 180 ILEC Non-ILEC Non-ILEC 29.9 28.6 28.7 28.7 30.0 44.3 44.4 45.9 49.1 52.2 52.8 54.1 ILEC 142.3 138.8 134.6 129.7 124.6 118.5 112.7 107.0 102.4 97.5 93.4 89.4 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 12 Jun 2006 92,453 49,840 65.0 12,474 17,422 41.7 Dec 2006 89,167 49,667 64.2 12,211 16,415 42.7 Jun 2007 85,633 49,007 63.6 12,117 16,612 42.2 Dec 2007 81,798 47,894 63.1 12,051 16,675 42.0 Jun 2008 77,457 47,149 62.2 12,396 17,654 41.3 Dec 2008 72,786 45,711 61.4 25,049 19,218 56.6 Jun 2009 68,581 44,166 60.8 24,769 19,582 55.8 Dec 2009 64,613 42,405 60.4 26,793 19,134 58.3 Jun 2010 61,579 40,816 60.1 27,899 21,178 56.8 Dec 2010 58,194 39,303 59.7 28,851 23,304 55.3 Jun 2011 55,365 38,029 59.3 29,272 23,548 55.4 Dec 2011 52,538 36,909 58.7 30,462 23,616 56.3 Percent of Total Lines and VoIP Subscriptions that Serve Residential Customers1 Chart 2 % ResidentialBusiness 1 The December 2008 data are the first for which comprehensive reporting of interconnected VoIP subscribers was required. See footnote 1, Table 1. Business Residential % Residential Residential Some previously published data have been revised. Table 2 Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type1 Reporting Non-ILECsReporting ILECsDate (In Thousands) 0% 10% 20% 30% 40% 50% 60% 70% ILECs Non-ILECs ILECs 65.0% 64.2% 63.6% 63.1% 62.2% 61.4% 60.8% 60.4% 60.1% 59.7% 59.3% 58.7% Non-ILECs 41.7% 42.7% 42.2% 42.0% 41.3% 56.6% 55.8% 58.3% 56.8% 55.3% 55.4% 56.3% Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 13 Residential Business Total Residential Business Total Residential Business Total Dec 2008 78,180 62,839 141,019 19,655 2,090 21,744 97,835 64,929 162,763 Jun 2009 73,093 60,015 133,109 20,257 3,733 23,990 93,350 63,748 157,098 Dec 2009 68,614 58,335 126,949 22,793 3,204 25,996 91,406 61,539 152,945 Jun 2010 64,463 58,152 122,615 25,015 3,842 28,857 89,478 61,994 151,472 Dec 2010 60,010 57,874 117,884 27,036 4,733 31,768 87,045 62,607 149,652 Jun 2011 56,019 56,428 112,447 28,617 5,150 33,767 84,637 61,577 146,214 Dec 2011 52,095 54,772 106,866 30,906 5,753 36,659 83,000 60,525 143,525 Some previously published data have been revised. Figures may not sum to totals due to rounding. Chart 3 VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions End-User Switched Access Lines VoIP Subscriptions Total Table 3 End-User Switched Access Lines and VoIP Subscriptions by Customer Type (In Thousands) Date 0% 5% 10% 15% 20% 25% 30% 35% 40% Residential Business Total Residential 20.1% 21.7% 24.9% 28.0% 31.1% 33.8% 37.2% Business 3.2% 5.9% 5.2% 6.2% 7.6% 8.4% 9.5% Total 13.4% 15.3% 17.0% 19.1% 21.2% 23.1% 25.5% Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 14 400 29,896 6,548 12,547 10,802 - 21.9 42.0 36.1 - 397 28,626 5,819 11,663 11,144 - 20.3 40.7 38.9 - 406 28,729 6,193 11,511 11,025 - 21.6 40.1 38.4 - 443 28,725 6,430 10,582 11,713 - 22.4 36.8 40.8 - 469 30,049 6,073 10,884 13,093 - 20.2 36.2 43.6 - 705 44,267 7,083 9,612 6,359 21,216 16.0 21.7 14.4 47.9 720 44,351 6,799 8,516 6,005 23,032 15.3 19.2 13.5 51.9 758 45,927 7,100 8,029 5,993 24,802 15.5 17.5 13.0 54.0 787 49,077 8,249 7,701 6,231 26,895 16.8 15.7 12.7 54.8 809 52,155 8,634 7,313 7,294 28,912 16.6 14.0 14.0 55.4 834 52,820 8,492 6,950 7,242 30,136 16.1 13.2 13.7 57.1 869 54,078 8,370 6,812 6,933 31,958 15.5 12.6 12.8 59.1 3 Lines provided over CLEC-owned "last-mile" facilities. Dec 2009 Dec 2007 Jun 2008 VoIPILEC UNEs Dec 2010 ILEC UNEs 2 Date Jun 2010 Jun 2007 Dec 2006 2 Includes unbundled network element (UNE) loops leased from an unaffiliated ILEC on a stand-alone basis and also UNE loops leased in combination with UNE switching or any other unbundled network element. Table 4 End-User Switched Access Lines and VoIP Subscriptions Reported by Non-ILECs1 (Lines and Subscriptions in Thousands) Acquired from other LECs Percent CLEC- owned local loops 3 End-User Switched Access Lines Resold LEC service VoIP Non-ILEC End-User Switched Access Lines and VoIP Subscriptions as of December 31, 2011 Jun 2009 Dec 2008 Reporting Non- ILECs End-User Switched Access Lines and VoIP Subscriptions Chart 4 Dec 2011 Some previously published data have been revised. Figures may not sum to totals due to rounding. Resold LEC service Jun 2011 1 See footnote 1, Table 1. CLEC- owned local loops Jun 2006 Resold LEC service 15.5% ILEC UNEs 12.6% CLEC-owned local loops 12.8% VoIP 59.1% U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 15 Jun 2006 805 156,872 142,293 - 1,723 4,413 8,443 12,856 14,579 9.3 Dec 2006 814 151,958 138,834 - 1,613 4,408 7,103 11,511 13,124 8.6 Jun 2007 816 146,672 134,640 - 1,517 4,285 6,230 10,515 12,032 8.2 Dec 2007 805 140,808 129,693 - 1,460 4,122 5,534 9,655 11,115 7.9 Jun 2008 800 134,846 124,606 - 1,473 3,827 4,941 8,768 10,241 7.6 Dec 2008 777 128,288 117,968 529 3,209 3,844 2,740 6,583 9,792 7.6 Jun 2009 777 121,879 111,790 958 3,008 3,580 2,543 6,123 9,131 7.5 Dec 2009 766 116,070 105,824 1,194 2,988 3,668 2,396 6,063 9,051 7.8 Jun 2010 763 110,798 100,433 1,962 5,023 3,254 127 3,381 8,403 7.6 Dec 2010 754 105,386 94,641 2,856 4,712 3,124 53 3,177 7,889 7.5 Jun 2011 756 101,056 89,763 3,631 4,578 3,081 4 3,085 7,662 7.6 Dec 2011 759 96,909 84,745 4,701 4,366 3,028 68 3,097 7,463 7.7 Reporting ILECs2 % of Total Lines Switched Access Lines and UNEs Provided to CLECs 1 See footnote 1, Table 1. Total UNEs & Resold Lines With Switching4 End-User Switched Access Lines Some previously published data have been revised. Table 5 ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, and UNEs1 (Lines, Subscriptions, and UNEs in Thousands) UNEsDate Total UNEs Resold Lines ILEC Total Lines3 Without Switching VoIP 2 Fewer ILECs were counted after mid-year 2007 primarily because FCC staff identified additional common-control relationships. 4 ILEC loops provided with ILEC switching, including the combination of ILEC loop UNE, switching UNE, and transport UNE, collectively referred to as the UNE-Platform ("UNE-P"). In the Triennial Review Remand Order, which was adopted on December 15, 2004, the Commission directed CLECs to migrate their retail customers served by these methods to alternative arrangements by March 11, 2006, i.e., within 12 months of the date the order went into effect. See C.F.R. § 51.319(d)(2)(ii). 3 Sum of ILEC-reported end-user (retail) switched access lines, ILEC interconnected VoIP subscriptions, and ILEC wholesale switched access lines and UNEs provided to CLECs. ILEC Total (Retail and Wholesale) Lines and the Percent Provided to CLECs for Resale Chart 5 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 180,000 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% ILEC Total Lines Percent Provided to CLECs U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 16 Table 6 End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers1 (In Thousands) Date Coaxial Cable2 Other Technology Total Jun 2006 6,070 23,826 29,896 20.3 Dec 2006 6,751 21,875 28,626 23.6 Jun 2007 7,730 21,000 28,729 26.9 Dec 2007 8,385 20,340 28,725 29.2 Jun 2008 9,352 20,697 30,049 31.1 Dec 2008 20,108 24,158 44,267 45.4 Jun 2009 21,547 22,804 44,351 48.6 Dec 2009 23,171 22,756 45,927 50.5 Jun 2010 24,339 24,738 49,077 49.6 Dec 2010 25,877 26,278 52,155 49.6 Jun 2011 26,645 26,175 52,820 50.4 Dec 2011 27,770 26,309 54,078 51.4 (In Thousands) 1 See footnote 1, Table 1. 2 Reported end-user switched access lines and interconnected VoIP connections that terminate on coaxial cable at the end user's premises. Starting, systematically, with the December 2008 data, interconnected VoIP service providers report subscriptions they sold in a bundle with cable modem Internet access service. For December 2008 and later dates, FCC staff used other Form 477 data to estimate the number of standalone VoIP subscriptions that terminated on coaxial cable at the end user's premises. Percent Coaxial Cable End-User Switched Access Lines and VoIP Subscriptions by Type of Technology for Non-ILEC Providers Chart 6 Some previously published data have been revised. 0 5,000 10,000 15,000 20,000 25,000 30,000 Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 Coaxial Cable Other Technology U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 17 ILEC CLEC Total Residential Jun 2007 65 86 68 Dec 2007 65 87 68 Jun 2008 66 88 69 Dec 2008 68 80 69 Jun 2009 69 80 70 Dec 2009 70 76 71 Jun 2010 70 76 71 Dec 2010 69 77 69 Jun 2011 69 78 70 Dec 2011 68 74 69 Business Jun 2007 48 72 54 Dec 2007 49 70 54 Jun 2008 49 72 55 Dec 2008 44 70 51 Jun 2009 43 72 51 Dec 2009 43 71 51 Jun 2010 44 73 53 Dec 2010 50 76 59 Jun 2011 52 80 62 Dec 2011 52 75 59 Total Jun 2007 59 78 62 Dec 2007 59 77 63 Jun 2008 59 79 63 Dec 2008 59 73 61 Jun 2009 59 74 61 Dec 2009 60 72 62 Jun 2010 60 74 62 Dec 2010 61 76 64 Jun 2011 62 80 66 Dec 2011 61 75 64 Table 7 Percentage of Switched Access Lines Presubscribed for Long Distance Service Chart 7 Percent Presubscribed Interstate Long Distance Lines for ILECs Some previously published data for December 2010 have been revised. 0% 10% 20% 30% 40% 50% 60% 70% 80% Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 Residential Business U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 18 ILEC CLEC Total Residential Presubscribed 32,928 2,775 35,702 Not Presubscribed 15,436 956 16,392 All Lines 48,364 3,731 52,094 Percent Presubscribed 68% 74% 69% Business Presubscribed 18,840 13,726 32,566 Not Presubscribed 17,541 4,664 22,205 All Lines 36,382 18,390 54,772 Percent Presubscribed 52% 75% 59% Total Presubscribed 51,768 16,501 68,269 Not Presubscribed 32,977 5,620 38,597 All Lines 84,745 22,121 106,866 Percent Presubscribed 61% 75% 64% ILEC Total CLEC Total Residential Presubscribed 36,167 3,005 39,173 Not Presubscribed 15,980 866 16,846 All Lines 52,148 3,871 56,019 Percent Presubscribed 69% 78% 70% Business Presubscribed 19,668 15,074 34,741 Not Presubscribed 17,948 3,739 21,687 All Lines 37,615 18,813 56,428 Percent Presubscribed 52% 80% 62% Total Presubscribed 55,835 18,079 73,914 Not Presubscribed 33,928 4,605 38,533 All Lines 89,763 22,684 112,447 Percent Presubscribed 62% 80% 66% Some previously published data have been revised. Figures may not sum to totals due to rounding. Table 8 December 31, 2011 June 30, 2011 Residential and Business Presubscribed Switched Access Lines (In Thousands) U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 19 Alabama 1,278 0 44 1,322 327 75 232 634 1,957 32 Alaska 247 0 0 247 * 1 * * * * American Samoa 9 0 0 9 0 0 0 0 9 0 Arizona 1,342 2 1 1,345 630 111 488 1,228 2,573 48 Arkansas 763 0 26 789 185 23 123 331 1,120 30 California 11,522 # 675 12,197 2,195 640 2,847 5,683 17,879 32 Colorado 1,329 0 # 1,329 363 95 510 967 2,296 42 Connecticut 1,063 # 101 1,165 201 66 532 799 1,964 41 Delaware 266 0 31 297 61 * * 179 476 38 District of Columbia 616 0 11 627 242 22 79 343 969 35 Florida 4,858 # 401 5,259 1,434 487 1,924 3,846 9,105 42 Georgia 2,528 # 131 2,659 718 185 603 1,506 4,166 36 Guam 42 0 0 42 * * * * * * Hawaii 417 # 2 419 43 8 96 147 567 26 Idaho 404 0 0 404 73 12 64 150 554 27 Illinois 3,615 0 237 3,852 631 276 1,015 1,923 5,775 33 Indiana 1,801 # 93 1,894 244 96 410 750 2,644 28 Iowa 881 # # 882 177 138 48 363 1,244 29 Kansas 670 # 31 700 208 34 198 441 1,141 39 Kentucky 1,182 # 14 1,196 232 34 370 636 1,832 35 Louisiana 1,213 0 42 1,255 280 57 302 639 1,894 34 Maine 407 0 # 407 141 13 140 293 700 42 Maryland 1,879 # 249 2,128 449 122 453 1,024 3,152 32 Massachusetts 1,741 # 184 1,926 1,088 155 925 2,168 4,093 53 Michigan 2,334 0 179 2,513 432 194 974 1,601 4,114 39 Minnesota 1,467 0 1 1,468 482 103 534 1,119 2,587 43 Mississippi 735 0 17 752 100 27 105 233 985 24 Missouri 1,752 0 113 1,866 250 79 283 612 2,478 25 Montana 302 0 # 302 42 9 86 137 439 31 Nebraska 474 0 # 474 212 20 110 342 816 42 Nevada 679 0 13 691 131 61 301 493 1,184 42 New Hampshire 312 0 # 312 128 40 227 396 708 56 New Jersey 2,399 # 301 2,700 929 186 1,461 2,576 5,276 49 New Mexico 569 0 0 569 65 19 93 176 745 24 New York 4,717 # 382 5,099 1,867 241 3,106 5,213 10,311 51 North Carolina 2,634 2 57 2,693 661 120 807 1,589 4,281 37 North Dakota 206 0 0 206 81 3 40 124 329 38 Northern Mariana Isl. 15 0 0 15 0 0 0 0 15 0 Ohio 3,047 # 127 3,174 530 98 965 1,593 4,767 33 Oklahoma 911 0 28 939 289 48 280 617 1,556 40 Oregon 895 # # 895 239 61 358 659 1,554 42 Pennsylvania 3,818 # 236 4,055 1,427 249 1,110 2,786 6,841 41 Puerto Rico 655 0 0 655 * * 103 224 879 25 Rhode Island 215 0 36 252 254 * * 360 611 59 South Carolina 1,239 0 46 1,284 301 61 278 640 1,925 33 South Dakota 205 0 # 205 136 5 67 209 413 50 Tennessee 1,612 0 70 1,681 529 86 469 1,085 2,766 39 Texas 6,214 # 511 6,725 1,055 300 1,230 2,584 9,309 28 Utah 554 1 # 555 168 38 221 426 981 43 Vermont 246 0 # 246 41 13 67 121 367 33 Virgin Islands 53 # # 53 0 * 0 * * * Virginia 2,406 # 227 2,633 796 164 567 1,527 4,160 37 Washington 1,621 # 1 1,621 373 128 756 1,257 2,878 44 West Virginia 589 # 1 589 113 16 151 280 869 32 Wisconsin 1,640 0 75 1,715 307 67 450 824 2,539 32 Wyoming 159 0 # 160 17 6 56 78 238 33 Nationwide 84,745 6 4,695 89,446 22,121 5,159 26,799 54,078 143,525 38 Table 9 Total End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011 (In Thousands) Non-ILEC % of TotalState Total VoIP purchased as Stand- alone Switched Access Lines # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Bundled with Internet Stand- alone VoIP purchased as Bundled with Internet Total Total Switched Access Lines Non-ILECsILECs U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 20 Alabama 813 0 41 855 88 68 197 353 1,208 29 Alaska 121 0 0 121 * 1 * * * * American Samoa 5 0 0 5 0 0 0 0 5 0 Arizona 784 0 0 784 311 82 334 727 1,511 48 Arkansas 467 0 24 491 85 18 97 199 691 29 California 6,111 # 573 6,685 505 467 2,147 3,119 9,803 32 Colorado 806 0 0 806 13 79 423 515 1,321 39 Connecticut 574 # 93 666 43 54 478 575 1,241 46 Delaware 142 0 29 171 5 * * 117 288 41 District of Columbia 109 0 6 115 12 12 38 62 177 35 Florida 2,812 # 365 3,177 61 398 1,664 2,123 5,300 40 Georgia 1,430 # 115 1,544 103 157 502 762 2,307 33 Guam 24 0 0 24 * * * * * * Hawaii 225 0 0 225 # 6 80 86 311 28 Idaho 250 0 0 250 19 9 49 78 328 24 Illinois 1,856 0 207 2,063 71 238 876 1,186 3,249 37 Indiana 1,038 0 86 1,124 67 76 370 513 1,637 31 Iowa 568 0 # 568 70 126 11 207 775 27 Kansas 376 # 27 403 87 24 143 254 657 39 Kentucky 732 # 12 744 72 23 260 355 1,099 32 Louisiana 704 0 37 741 90 47 238 376 1,117 34 Maine 295 0 0 295 10 11 128 148 444 33 Maryland 947 # 237 1,184 64 98 379 541 1,726 31 Massachusetts 904 # 172 1,076 53 132 894 1,078 2,154 50 Michigan 1,210 0 157 1,367 99 174 915 1,188 2,555 46 Minnesota 996 0 # 996 94 93 405 592 1,588 37 Mississippi 437 0 15 452 29 24 98 151 603 25 Missouri 1,072 0 105 1,176 31 67 224 322 1,498 21 Montana 190 0 # 190 13 6 65 84 274 31 Nebraska 265 0 0 265 98 15 72 185 450 41 Nevada 389 0 12 401 3 48 239 290 690 42 New Hampshire 205 0 0 205 3 35 221 259 464 56 New Jersey 1,236 # 272 1,507 70 156 1,280 1,507 3,014 50 New Mexico 367 0 0 367 7 15 70 93 460 20 New York 2,572 # 343 2,915 193 168 2,625 2,986 5,901 51 North Carolina 1,606 2 48 1,656 42 99 726 867 2,522 34 North Dakota 136 0 0 136 43 2 7 52 189 28 Northern Mariana Isl. 7 0 0 7 0 0 0 0 7 0 Ohio 1,847 # 110 1,956 78 72 860 1,011 2,967 34 Oklahoma 538 0 27 565 158 33 211 402 967 42 Oregon 592 0 0 592 19 50 323 393 985 40 Pennsylvania 2,406 # 218 2,623 122 210 1,043 1,375 3,998 34 Puerto Rico 475 0 0 475 * * 86 96 571 17 Rhode Island 129 0 36 164 83 * * 161 325 49 South Carolina 792 0 39 830 67 43 239 348 1,178 30 South Dakota 127 0 # 127 78 5 62 145 272 53 Tennessee 1,014 0 60 1,074 71 75 399 545 1,619 34 Texas 3,357 # 448 3,805 117 226 1,022 1,364 5,169 26 Utah 331 0 0 331 20 28 162 210 542 39 Vermont 167 0 0 167 2 11 65 78 245 32 Virgin Islands 33 # # 33 0 * 0 * * * Virginia 1,338 # 194 1,532 170 128 402 701 2,233 31 Washington 1,036 # # 1,036 41 109 696 847 1,883 45 West Virginia 395 # 1 396 11 14 141 165 561 29 Wisconsin 931 0 64 995 55 58 412 524 1,519 34 Wyoming 79 0 # 79 4 5 43 51 130 39 Nationwide 48,364 3 4,171 52,538 3,731 4,145 22,587 30,462 83,000 37 # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Table 10 Residential End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011 (In Thousands) State ILECs Total Non-ILEC % of TotalSwitched Access Lines VoIP purchased as Non-ILECs Stand- alone Bundled with Internet Stand- alone Bundled with Internet Total Switched Access Lines VoIP purchased as Total U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 21 Alabama 465 0 3 468 239 7 35 281 749 38% Alaska 126 0 0 126 * # * * * * American Samoa 5 0 0 5 0 0 0 0 5 0 Arizona 557 2 1 560 319 29 154 501 1,062 47 Arkansas 296 0 2 297 101 5 26 132 429 31 California 5,411 0 101 5,512 1,691 173 701 2,564 8,076 32 Colorado 523 0 # 523 350 16 86 452 975 46 Connecticut 490 0 9 498 157 12 55 225 723 31 Delaware 123 0 2 126 57 * * 63 189 33 District of Columbia 507 0 5 512 230 9 41 280 792 35 Florida 2,046 0 36 2,082 1,374 89 260 1,723 3,804 45 Georgia 1,098 0 17 1,115 616 27 101 744 1,859 40 Guam 19 0 0 19 * 0 * * * * Hawaii 192 # 2 195 43 2 16 61 256 24 Idaho 153 0 0 153 54 4 15 72 225 32 Illinois 1,759 0 30 1,789 560 38 139 737 2,526 29 Indiana 764 # 7 770 177 21 40 237 1,007 24 Iowa 313 # # 313 107 12 37 156 469 33 Kansas 294 0 3 297 122 10 55 186 484 39 Kentucky 450 # 2 452 160 11 110 281 733 38 Louisiana 509 0 4 514 190 9 63 263 776 34 Maine 112 0 # 112 131 3 12 145 257 56 Maryland 932 0 12 944 385 24 73 482 1,426 34 Massachusetts 837 0 12 849 1,035 23 31 1,090 1,939 56 Michigan 1,124 0 22 1,146 334 20 60 413 1,559 26 Minnesota 471 0 1 472 388 10 129 526 999 53 Mississippi 298 0 2 301 71 3 8 82 382 21 Missouri 681 0 8 689 219 13 59 291 980 30 Montana 112 0 0 112 30 3 21 53 165 32 Nebraska 209 0 # 209 114 6 38 157 366 43 Nevada 290 0 1 291 128 14 62 203 494 41 New Hampshire 107 0 # 107 125 6 6 136 243 56 New Jersey 1,163 0 30 1,193 858 31 180 1,069 2,262 47 New Mexico 202 0 0 202 58 3 22 83 285 29 New York 2,145 0 39 2,184 1,674 72 481 2,227 4,411 50 North Carolina 1,029 0 8 1,037 620 21 81 722 1,759 41 North Dakota 69 0 0 69 38 # 32 71 141 51 Northern Mariana Isl. 8 0 0 8 0 0 0 0 8 0 Ohio 1,200 0 18 1,218 452 26 105 582 1,800 32 Oklahoma 373 0 2 374 131 15 69 215 589 36 Oregon 303 # # 303 220 11 35 266 569 47 Pennsylvania 1,413 0 19 1,432 1,305 39 67 1,411 2,843 50 Puerto Rico 180 0 0 180 * * 17 127 308 41 Rhode Island 87 0 1 87 171 * * 199 286 70 South Carolina 447 0 7 454 235 18 39 292 746 39 South Dakota 78 0 0 78 58 1 5 64 141 45 Tennessee 598 0 9 607 458 11 71 539 1,147 47 Texas 2,857 0 64 2,920 938 74 208 1,220 4,140 29 Utah 223 1 # 224 148 10 58 216 439 49 Vermont 79 0 # 79 39 2 2 43 121 35 Virgin Islands 20 # 0 20 0 * 0 * * * Virginia 1,068 0 33 1,101 625 36 164 826 1,927 43 Washington 585 # # 585 332 19 59 410 995 41 West Virginia 194 0 0 194 102 3 10 114 308 37 Wisconsin 709 0 11 720 252 9 38 300 1,020 29 Wyoming 81 0 0 81 13 1 13 28 108 26 Nationwide 36,382 3 523 36,909 18,390 1,015 4,212 23,616 60,525 39 # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Table 11 Business End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011 (In Thousands) State ILECs Total Non-ILEC % of TotalSwitched Access Lines VoIP purchased as Non-ILECs Stand- alone Bundled with Internet Stand- alone Bundled with Internet Total Switched Access Lines VoIP purchased as Total U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 22 Alabama 16 % 21 % 21 % 24 % 28 % 30 % 31 % 32 % Alaska * * * * * * * * American Samoa 0 0 0 0 0 0 0 0 Arizona 37 40 40 42 44 46 46 48 Arkansas 14 18 19 20 22 22 24 30 California 15 22 23 25 27 28 30 32 Colorado 19 31 32 34 36 39 40 42 Connecticut 15 29 31 33 35 37 39 41 Delaware 18 30 31 32 34 35 37 38 District of Columbia 15 20 20 21 31 32 34 35 Florida 14 27 28 31 36 39 40 42 Georgia 17 25 26 27 31 33 34 36 Guam * * * * * * * * Hawaii 18 18 19 21 22 24 24 26 Idaho 11 17 18 19 25 28 26 27 Illinois 14 24 24 25 27 30 32 33 Indiana 11 18 19 20 23 25 27 28 Iowa 19 22 22 24 26 27 28 29 Kansas 28 31 31 32 34 36 37 39 Kentucky 18 25 27 28 29 33 32 35 Louisiana 21 23 25 27 30 32 33 34 Maine 24 30 33 36 38 39 40 42 Maryland 15 25 26 27 28 30 31 32 Massachusetts 25 39 40 42 44 49 52 53 Michigan 20 29 30 33 34 36 38 39 Minnesota 22 31 32 34 36 37 38 43 Mississippi 11 16 17 20 23 25 22 24 Missouri 15 18 18 20 22 23 24 25 Montana 19 21 22 23 24 26 29 31 Nebraska 31 34 35 38 39 42 42 42 Nevada 26 30 31 33 36 39 40 42 New Hampshire 25 42 45 49 51 54 55 56 New Jersey 18 34 36 38 40 46 47 49 New Mexico 9 14 15 17 19 21 22 24 New York 31 41 42 44 46 49 50 51 North Carolina 20 24 25 27 33 35 36 37 North Dakota 24 32 31 35 36 38 37 38 Northern Mariana Isl. 0 0 0 0 0 0 0 0 Ohio 23 25 26 28 29 31 32 33 Oklahoma 27 30 30 34 35 38 39 40 Oregon 18 31 32 34 36 39 41 42 Pennsylvania 21 30 30 32 35 38 40 41 Puerto Rico 19 22 25 22 26 25 25 25 Rhode Island 50 52 53 54 54 58 60 59 South Carolina 19 23 24 26 30 32 32 33 South Dakota 32 36 36 44 45 47 48 50 Tennessee 18 25 25 28 33 36 37 39 Texas 18 22 22 23 24 25 27 28 Utah 21 26 32 34 36 38 39 43 Vermont 13 24 23 27 29 31 34 33 Virgin Islands 0 * 0 * * * * * Virginia 23 31 32 34 33 35 36 37 Washington 16 30 32 35 37 40 42 44 West Virginia 16 22 24 27 29 30 31 32 Wisconsin 24 26 26 27 27 30 31 32 Wyoming 19 21 21 22 24 26 29 33 Nationwide 19 % 27 % 28 % 30 % 32 % 35 % 36 % 38 % * = Data withheld to maintain firm confidentiality. NA = Not available. Some previously published data have been revised. 1 See footnote 1, Table 1. State 2009 Dec 2010 JunDecJun Jun Table 12 Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions by State1 2011 Dec 2008 JunDec U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 23 Jun Dec Jun Dec Jun Dec Jun Dec Alabama 352 463 453 494 594 622 620 634 Alaska * * * * * * * * American Samoa 0 0 0 0 0 0 0 0 Arizona 1,129 1,227 1,173 1,193 1,236 1,244 1,203 1,228 Arkansas 175 220 224 230 248 250 257 331 California 3,101 4,607 4,764 4,857 5,166 5,342 5,515 5,683 Colorado 449 847 825 837 884 929 944 967 Connecticut 291 630 644 680 706 751 782 799 Delaware 85 166 166 165 173 174 177 179 District of Columbia 136 183 180 190 300 314 337 343 Florida 1,276 2,748 2,737 2,907 3,525 3,729 3,690 3,846 Georgia 764 1,174 1,133 1,173 1,370 1,410 1,427 1,506 Guam * * * * * * * * Hawaii 115 114 117 125 128 138 137 147 Idaho 79 123 117 123 159 177 149 150 Illinois 875 1,667 1,614 1,634 1,658 1,826 1,899 1,923 Indiana 313 565 562 592 647 691 719 750 Iowa 273 309 310 322 344 354 360 363 Kansas 375 419 413 408 429 436 440 441 Kentucky 331 497 508 521 546 621 591 636 Louisiana 449 491 507 539 602 642 640 639 Maine 181 233 250 274 282 283 285 293 Maryland 479 868 891 911 912 961 981 1,024 Massachusetts 871 1,602 1,592 1,643 1,695 1,967 2,198 2,168 Michigan 927 1,458 1,451 1,501 1,518 1,576 1,580 1,601 Minnesota 572 877 864 905 927 942 956 1,119 Mississippi 122 184 184 214 252 267 227 233 Missouri 471 523 518 553 598 611 606 612 Montana 96 101 103 104 109 117 127 137 Nebraska 274 299 302 332 330 359 348 342 Nevada 372 420 411 416 451 476 471 493 New Hampshire 167 347 351 376 388 395 397 396 New Jersey 866 1,946 1,986 2,004 2,104 2,464 2,530 2,576 New Mexico 75 123 128 138 157 168 171 176 New York 3,125 4,563 4,578 4,710 4,807 5,295 5,222 5,213 North Carolina 953 1,101 1,137 1,200 1,480 1,557 1,535 1,589 North Dakota 76 113 104 123 126 129 124 124 Northern Mariana Isl. 0 0 0 0 0 0 0 0 Ohio 1,365 1,473 1,450 1,492 1,550 1,615 1,563 1,593 Oklahoma 474 521 504 570 572 621 619 617 Oregon 300 575 563 582 615 631 650 659 Pennsylvania 1,423 2,205 2,176 2,201 2,422 2,650 2,759 2,786 Puerto Rico 186 210 234 170 244 231 228 224 Rhode Island 301 317 311 311 308 353 383 360 South Carolina 399 478 497 535 622 645 623 640 South Dakota 124 140 136 183 188 193 199 209 Tennessee 523 756 726 791 966 1,020 1,051 1,085 Texas 1,919 2,387 2,358 2,372 2,452 2,498 2,556 2,584 Utah 211 274 342 353 362 371 375 426 Vermont 47 90 91 102 110 116 126 121 Virgin Islands 0 * # * * * * * Virginia 1,043 1,443 1,476 1,565 1,463 1,497 1,523 1,527 Washington 471 1,031 1,025 1,095 1,162 1,221 1,229 1,257 West Virginia 141 196 214 235 248 269 270 280 Wisconsin 744 770 755 771 728 791 794 824 Wyoming 51 54 53 54 58 62 68 78 Total 30,049 44,267 44,351 45,927 49,077 52,155 52,820 54,078 # = Rounds to zero. * = Data withheld to maintain firm confidentiality. Some previously published data have been revised. Table 13 Non-ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State1 (In Thousands) 20102009 2011 1 See footnote 1, Table 1. 2008State U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 24 Jun Dec Jun Dec Jun Dec Jun Dec Alabama 1,861 1,746 1,665 1,579 1,506 1,438 1,386 1,322 Alaska 294 289 282 273 271 260 257 247 American Samoa 11 10 10 10 10 10 9 9 Arizona 1,943 1,847 1,741 1,649 1,563 1,476 1,409 1,345 Arkansas 1,069 1,021 982 941 904 865 827 789 California 17,149 16,345 15,555 14,796 14,118 13,455 12,786 12,197 Colorado 1,973 1,873 1,758 1,656 1,569 1,473 1,409 1,329 Connecticut 1,632 1,540 1,463 1,389 1,326 1,268 1,214 1,165 Delaware 396 380 363 344 331 317 307 297 District of Columbia 788 737 714 697 680 679 644 627 Florida 7,932 7,440 6,918 6,491 6,138 5,798 5,508 5,259 Georgia 3,675 3,468 3,304 3,156 3,011 2,881 2,779 2,659 Guam 62 54 51 49 48 48 45 42 Hawaii 516 512 489 473 455 444 431 419 Idaho 609 582 550 514 486 455 433 404 Illinois 5,562 5,342 5,086 4,812 4,581 4,313 4,078 3,852 Indiana 2,665 2,547 2,434 2,300 2,186 2,064 1,945 1,894 Iowa 1,162 1,113 1,077 1,024 987 940 917 882 Kansas 977 939 899 858 820 774 737 700 Kentucky 1,542 1,458 1,387 1,352 1,317 1,272 1,238 1,196 Louisiana 1,710 1,634 1,561 1,489 1,426 1,369 1,318 1,255 Maine 579 542 519 482 463 438 428 407 Maryland 2,792 2,588 2,520 2,403 2,333 2,262 2,193 2,128 Massachusetts 2,609 2,493 2,369 2,238 2,149 2,065 1,991 1,926 Michigan 3,719 3,514 3,323 3,113 2,952 2,757 2,619 2,513 Minnesota 2,006 1,922 1,826 1,725 1,666 1,583 1,537 1,468 Mississippi 1,018 963 922 879 848 813 783 752 Missouri 2,568 2,465 2,367 2,259 2,162 2,055 1,961 1,866 Montana 406 387 371 351 342 327 318 302 Nebraska 606 584 564 543 521 501 489 474 Nevada 1,042 972 911 856 809 759 719 691 New Hampshire 507 470 435 385 366 342 326 312 New Jersey 3,936 3,734 3,519 3,288 3,112 2,937 2,807 2,700 New Mexico 783 754 713 682 651 618 595 569 New York 6,902 6,557 6,234 5,900 5,653 5,416 5,258 5,099 North Carolina 3,715 3,519 3,335 3,189 3,045 2,886 2,779 2,693 North Dakota 248 241 233 224 220 213 210 206 Northern Mariana Isl. 18 17 17 16 16 16 15 15 Ohio 4,537 4,326 4,124 3,914 3,719 3,515 3,342 3,174 Oklahoma 1,267 1,215 1,169 1,117 1,070 1,022 981 939 Oregon 1,359 1,286 1,210 1,140 1,080 1,003 949 895 Pennsylvania 5,494 5,243 5,029 4,771 4,571 4,387 4,217 4,055 Puerto Rico 786 755 698 610 706 707 689 655 Rhode Island 302 292 281 270 264 260 255 252 South Carolina 1,728 1,629 1,561 1,488 1,429 1,368 1,330 1,284 South Dakota 261 251 244 233 227 217 212 205 Tennessee 2,436 2,297 2,170 2,061 1,962 1,846 1,774 1,681 Texas 9,020 8,673 8,307 7,999 7,678 7,360 7,046 6,725 Utah 811 776 725 690 657 614 586 555 Vermont 323 289 299 280 265 253 245 246 Virgin Islands 62 61 59 57 59 58 56 53 Virginia 3,422 3,265 3,160 3,050 2,944 2,811 2,705 2,633 Washington 2,509 2,367 2,211 2,071 1,962 1,815 1,722 1,621 West Virginia 752 714 677 637 606 628 603 589 Wisconsin 2,336 2,246 2,156 2,051 1,970 1,874 1,807 1,715 Wyoming 218 209 200 190 183 175 168 160 Total 124,606 118,496 112,748 107,018 102,395 97,497 93,394 89,446 Some previously published data have been revised. 2009 2010 2011 Table 14 ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State1 (In Thousands) 1 See footnote 1, Table 1. State 2008 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 25 Non-ILEC Methods of Providing Wireline Telephone Services by State as of December 31, 2011 State Resold LEC service ILEC UNEs CLEC-owned local loops VoIP Subscriptions 1 Total Alabama 101 138 88 307 634 Alaska * * * * * American Samoa 0 0 0 0 0 Arizona 157 92 381 599 1,228 Arkansas 103 18 64 146 331 California 1,180 484 532 3,487 5,683 Colorado 166 140 57 604 967 Connecticut 54 55 92 599 799 Delaware 33 28 1 118 179 District of Columbia 168 27 47 101 343 Florida 582 565 285 2,411 3,846 Georgia 235 348 135 788 1,506 Guam * * * * * Hawaii 25 3 16 104 147 Idaho 20 27 26 77 150 Illinois 291 245 95 1,291 1,923 Indiana 75 69 101 506 750 Iowa 47 39 90 186 363 Kansas 67 35 106 232 441 Kentucky 88 52 92 403 636 Louisiana 94 101 86 359 639 Maine 23 60 57 153 293 Maryland 239 125 84 574 1,024 Massachusetts 315 214 558 1,080 2,168 Michigan 130 252 49 1,169 1,601 Minnesota 128 222 131 637 1,119 Mississippi 49 42 9 132 233 Missouri 79 122 49 362 612 Montana 7 11 24 95 137 Nebraska 68 10 134 130 342 Nevada 71 38 23 362 493 New Hampshire 40 57 31 267 396 New Jersey 418 172 339 1,647 2,576 New Mexico 36 11 19 111 176 New York 738 490 638 3,346 5,213 North Carolina 262 268 131 927 1,589 North Dakota 5 17 60 42 124 Northern Mariana Isl. 0 0 0 0 0 Ohio 177 190 163 1,063 1,593 Oklahoma 98 67 124 329 617 Oregon 64 126 50 419 659 Pennsylvania 533 342 552 1,359 2,786 Puerto Rico 13 * * * 224 Rhode Island 31 20 204 106 360 South Carolina 109 117 76 339 640 South Dakota 7 6 123 73 209 Tennessee 198 197 134 555 1,085 Texas 421 413 221 1,529 2,584 Utah 55 72 40 259 426 Vermont 9 22 11 80 121 Virgin Islands * * * * * Virginia 345 146 305 731 1,527 Washington 120 176 78 883 1,257 West Virginia 27 67 19 167 280 Wisconsin 60 202 45 517 824 Wyoming 5 8 4 62 78 Total 8,370 6,812 6,933 31,958 54,078 1 See footnote 1, Table 1. (In Thousands) * = Data withheld to maintain firm confidentiality. Figures may not sum to totals due to rounding. Table 15 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 26 State ILECs Non-ILECs Total Alabama 65% 56% 62% Alaska 49 * * American Samoa 56 NA 56 Arizona 58 59 59 Arkansas 62 60 62 California 55 55 55 Colorado 61 53 58 Connecticut 57 72 63 Delaware 58 65 61 District of Columbia 18 18 18 Florida 60 55 58 Georgia 58 51 55 Guam 57 * * Hawaii 54 59 55 Idaho 62 52 59 Illinois 54 62 56 Indiana 59 68 62 Iowa 64 57 62 Kansas 58 58 58 Kentucky 62 56 60 Louisiana 59 59 59 Maine 72 51 63 Maryland 56 53 55 Massachusetts 56 50 53 Michigan 54 74 62 Minnesota 68 53 61 Mississippi 60 65 61 Missouri 63 53 60 Montana 63 61 62 Nebraska 56 54 55 Nevada 58 59 58 New Hampshire 66 65 66 New Jersey 56 59 57 New Mexico 64 53 62 New York 57 57 57 North Carolina 61 55 59 North Dakota 66 42 57 Northern Mariana Isl. 47 NA 47 Ohio 62 63 62 Oklahoma 60 65 62 Oregon 66 60 63 Pennsylvania 65 49 58 Puerto Rico 73 43 65 Rhode Island 65 45 53 South Carolina 65 54 61 South Dakota 62 69 66 Tennessee 64 50 59 Texas 57 53 56 Utah 60 49 55 Vermont 68 64 67 Virgin Islands 62 * * Virginia 58 46 54 Washington 64 67 65 West Virginia 67 59 65 Wisconsin 58 64 60 Wyoming 49 65 55 Nationwide 59 56 58 * = Data withheld to maintain firm confidentiality. NA = Not applicable. Table 16 Percentage of End-User Switched Access Lines and VoIP Subscriptions Provided to Residential Customers by State as of December 31, 2011 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 27 State ILECs Non-ILECs Total1 VoIP Providers2 Alabama 20 123 136 97 Alaska 17 23 39 21 American Samoa 1 0 1 0 Arizona 15 117 129 98 Arkansas 20 89 105 69 California 15 177 188 144 Colorado 25 126 148 102 Connecticut 2 100 100 82 Delaware 1 75 76 59 District of Columbia 1 83 84 68 Florida 10 206 211 152 Georgia 27 167 185 128 Guam 1 4 5 3 Hawaii 2 40 42 35 Idaho 18 76 89 61 Illinois 44 168 203 127 Indiana 29 129 149 98 Iowa 134 123 229 70 Kansas 39 112 138 80 Kentucky 17 121 130 92 Louisiana 10 107 111 81 Maine 7 68 72 49 Maryland 2 130 130 101 Massachusetts 4 120 122 99 Michigan 25 128 144 98 Minnesota 48 128 161 92 Mississippi 13 98 105 76 Missouri 31 118 140 93 Montana 17 69 80 53 Nebraska 31 82 104 62 Nevada 12 95 105 83 New Hampshire 6 84 90 70 New Jersey 3 141 141 109 New Mexico 16 82 92 62 New York 25 158 172 124 North Carolina 20 144 155 108 North Dakota 23 62 79 43 Northern Mariana Isl 1 0 1 0 Ohio 34 142 166 110 Oklahoma 38 98 130 74 Oregon 24 107 127 80 Pennsylvania 23 152 166 121 Puerto Rico 1 17 17 16 Rhode Island 1 66 67 53 South Carolina 17 122 128 91 South Dakota 28 63 82 48 Tennessee 18 130 143 99 Texas 51 200 233 140 Utah 13 89 100 74 Vermont 8 64 71 55 Virgin Islands 1 3 4 4 Virginia 15 125 134 103 Washington 16 124 136 106 West Virginia 7 82 86 69 Wisconsin 40 124 149 87 Wyoming 9 69 73 52 Nationwide 759 869 1,414 546 2 The providers reporting interconnected VoIP subscribers in a state are a subset of the ILECs and non-ILECs in that state. Table 17 Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State as of December 31, 2011 1 Holding companies or common-control entities that report both ILEC and non-ILEC operations in a state are counted once in the ILECs column and once in the Non-ILECs column and once is Total column for that state. Either type of operations might report interconnected VoIP subscribers. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 28 Jun Dec Jun Dec Jun Dec Jun Dec Alabama 14 15 % 3,887 3,960 4,003 4,228 4,211 4,328 4,350 4,491 Alaska 14 5 480 383 544 586 590 608 619 634 American Samoa 2 * * * * * * * * * Arizona 14 7 4,936 4,983 5,005 5,101 5,268 5,285 5,402 5,532 Arkansas 16 28 2,446 2,530 2,576 2,519 2,485 2,673 2,773 3,340 California 16 6 31,946 32,177 32,215 32,938 33,548 33,839 34,299 34,892 Colorado 16 8 4,066 4,311 4,357 4,503 4,647 4,687 4,705 4,767 Connecticut 11 7 2,959 3,030 3,047 3,123 3,192 3,230 3,305 3,360 Delaware 11 8 775 778 779 803 859 851 881 893 District of Columbia 11 8 1,047 1,096 1,116 1,183 1,227 1,249 1,273 1,347 Florida 14 8 15,809 16,158 16,425 16,744 16,895 17,251 17,613 17,923 Georgia 16 13 8,142 8,322 8,562 8,863 8,869 9,063 9,137 9,655 Guam 3 * * * * * * * 139 * Hawaii 10 5 1,115 1,184 1,196 1,216 1,248 1,252 1,274 1,296 Idaho 17 6 1,125 1,167 1,180 1,221 1,269 1,277 1,293 1,323 Illinois 18 11 10,634 10,919 11,070 11,523 11,604 12,057 12,259 12,705 Indiana 15 10 4,824 4,956 4,983 5,205 5,289 5,410 5,496 5,580 Iowa 72 9 2,245 2,319 2,336 2,432 2,466 2,535 2,559 2,658 Kansas 17 15 2,326 2,421 2,430 2,466 2,491 2,560 2,570 2,653 Kentucky 16 12 3,343 3,445 3,439 3,631 3,654 3,726 3,754 3,813 Louisiana 19 22 3,896 4,012 4,053 3,993 3,953 4,340 4,876 5,676 Maine 10 24 972 1,012 1,006 1,065 1,040 1,124 1,090 1,179 Maryland 16 12 5,124 5,234 5,260 5,323 5,500 5,560 5,665 6,153 Massachusetts 11 10 5,624 5,749 6,027 6,171 6,367 6,316 6,419 6,534 Michigan 15 12 7,821 8,027 8,171 8,576 8,690 8,861 9,391 9,253 Minnesota 13 10 4,164 4,345 4,254 4,439 4,611 4,704 4,782 4,943 Mississippi 13 14 2,252 2,312 2,361 2,345 2,322 2,440 2,516 2,658 Missouri 19 14 4,835 4,940 4,985 5,129 5,141 5,309 5,458 5,650 Montana 13 14 723 748 707 802 783 846 803 864 Nebraska 16 8 1,451 1,496 1,508 1,515 1,566 1,523 1,542 1,648 Nevada 16 11 2,249 2,268 2,325 2,393 2,417 2,453 2,490 2,571 New Hampshire 11 12 1,045 1,080 1,075 1,125 1,141 1,170 1,171 1,207 New Jersey 12 6 7,834 8,008 8,036 8,158 8,624 8,601 8,786 8,926 New Mexico 13 6 1,555 1,536 1,550 1,624 1,668 1,689 1,662 1,691 New York 14 10 17,260 16,702 18,193 18,882 19,303 19,504 19,938 20,221 North Carolina 16 12 7,428 8,024 7,865 8,108 8,259 8,526 8,513 9,114 North Dakota 13 10 541 581 562 618 590 623 615 641 Northern Mariana Isl. 2 * * * * * * * * * Ohio 15 11 9,357 9,565 9,456 10,059 10,236 10,511 10,936 11,134 Oklahoma 20 13 2,808 2,889 2,988 3,077 3,109 3,188 3,259 3,433 Oregon 13 8 3,007 3,084 3,112 3,235 3,297 3,340 3,355 3,427 Pennsylvania 18 11 9,895 10,214 10,455 10,867 11,070 11,424 11,401 11,595 Puerto Rico 7 6 2,502 2,624 2,706 2,807 2,879 3,014 3,004 2,989 Rhode Island 10 9 874 888 880 893 906 920 935 959 South Carolina 17 14 3,573 3,323 3,702 3,896 3,848 3,935 3,987 3,787 South Dakota 12 11 611 631 613 681 681 728 690 725 Tennessee 15 10 5,791 5,518 5,676 5,914 6,041 6,193 6,236 6,373 Texas 23 8 20,390 21,008 21,403 21,849 22,201 23,030 23,482 23,752 Utah 14 6 2,046 2,095 2,109 2,166 2,220 2,251 2,276 2,328 Vermont 10 18 421 435 398 463 431 485 471 509 Virgin Islands 4 13 * * * * * * 117 117 Virginia 14 8 6,242 6,856 6,596 7,250 7,440 7,595 7,622 7,785 Washington 14 8 5,461 5,624 5,671 5,816 5,965 6,022 6,118 6,259 West Virginia 16 24 1,236 1,295 1,315 1,401 1,406 1,500 1,506 1,662 Wisconsin 16 12 3,966 4,265 4,317 4,546 4,599 4,730 4,895 4,939 Wyoming 13 11 457 484 429 517 501 526 514 533 Nationwide 192 10 % 255,729 261,284 265,332 274,283 278,918 285,118 290,318 298,293 Subscribers (In Thousands) 2011 Dec 2011 Carriers % Resold 1 1 Percentage of mobile telephony subscribers purchasing their service subscriptions from a mobile wireless reseller. * = Data withheld to maintain firm confidentiality. Some previously published data for June 2011 have been revised. 2008 Table 18 Mobile Telephone Facilities-based Carriers and Mobile Telephony Subscribers 2009 2010State U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 29 Zero 18.3 % 7.7 % 8.7 % 9.3 % 7.1 % 6.9 % 7.2 % 7.6 % One 11.6 9.2 10.1 10.1 8.7 8.6 8.7 8.0 Two 8.6 7.8 7.9 7.6 7.4 7.6 7.6 6.5 Three 6.3 6.4 6.1 6.2 6.2 6.3 6.4 5.8 Four 5.0 5.4 5.4 5.2 5.2 5.5 5.5 5.3 Five 4.1 4.8 4.6 4.5 4.7 5.0 5.1 4.6 Six 3.5 4.2 4.0 3.8 4.2 4.2 4.3 4.5 Seven 3.2 3.6 3.4 3.5 3.6 3.7 4.0 3.6 Eight 3.0 3.2 3.1 3.0 3.4 3.5 3.4 3.3 Nine 2.7 2.8 2.6 2.7 2.8 3.0 3.0 3.1 Ten or More 33.6 44.7 44.0 44.0 46.6 45.7 44.8 47.7 Zero 2.6 % 0.4 % 0.5 % 0.6 % 0.4 % 0.4 % 0.4 % 0.4 % One 2.4 0.9 1.2 1.2 0.9 0.8 0.8 0.7 Two 2.4 1.2 1.3 1.3 1.0 1.1 1.1 0.8 Three 2.4 1.3 1.4 1.4 1.3 1.2 1.2 1.0 Four 2.2 1.3 1.5 1.5 1.3 1.3 1.3 1.1 Five 2.2 1.6 1.4 1.5 1.4 1.4 1.5 1.2 Six 2.1 1.7 1.5 1.5 1.3 1.5 1.4 1.2 Seven 2.3 1.8 1.5 1.6 1.4 1.5 1.7 1.3 Eight 2.8 1.7 1.8 1.6 1.6 1.8 1.6 1.4 Nine 2.7 1.6 1.6 1.7 1.6 1.5 1.5 1.5 Ten or More 75.9 86.6 86.2 86.1 87.9 87.4 87.6 89.4 1 See footnote 1, Table 1. Dec 20102008 2009 2010 JunJun DecDecJun 2009 JunDec Dec Number of Providers2 Number of Providers2 Dec Demographic data were created by geographically merging contemporaneous TomTom ZIP Code Boundary and Inventory Files with census block group-level population data from Census. Figures may not add to 100% due to rounding. 2011 Table 19 Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers1 DecJunJunJun 2 A holding company or common-control entity that reports both CLEC end-user switched access lines and interconnected VoIP subscribers in a state reports a single list of ZIP Codes in which it has any such customers and is counted once in each listed ZIP Code. Table 20 Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers1 2011 DecJun 2008 U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 30 Alabama 3 % 16 % 3 % 4 % 4 % 3 % 4 % 3 % 60 % Alaska 60 27 3 2 2 2 1 2 0 Arizona 5 12 4 3 3 3 2 2 66 Arkansas 14 40 8 6 7 3 2 2 18 California 1 11 3 4 3 3 3 2 70 Colorado 10 22 5 2 3 2 2 3 50 Connecticut 0 4 5 4 6 6 4 6 64 Delaware 0 2 3 2 3 2 3 3 81 District of Columbia 0 14 0 7 0 0 0 0 79 Florida 0 3 2 2 1 2 2 2 86 Georgia 3 14 4 5 4 4 3 4 60 Hawaii 4 20 9 4 11 4 2 4 40 Idaho 8 35 5 7 7 4 4 2 28 Illinois 6 26 8 5 5 3 3 2 41 Indiana 3 19 9 8 4 4 4 4 44 Iowa 25 43 7 3 4 2 2 1 14 Kansas 16 39 4 5 5 3 3 3 22 Kentucky 7 27 7 7 7 7 5 3 31 Louisiana 3 14 4 4 5 3 5 3 59 Maine 5 25 9 9 7 6 6 5 26 Maryland 0 3 2 6 4 3 5 4 74 Massachusetts 0 4 2 2 2 1 2 3 84 Michigan 1 11 6 5 6 5 4 4 58 Minnesota 16 33 5 4 4 3 2 2 31 Mississippi 1 10 3 8 5 4 5 5 61 Missouri 18 33 6 5 4 3 2 2 27 Montana 40 34 3 2 3 1 3 1 13 Nebraska 19 49 6 3 4 2 1 2 14 Nevada 7 17 1 5 3 1 2 7 56 New Hampshire 1 2 5 7 10 6 7 6 56 New Jersey 0 0 0 1 1 1 2 1 93 New Mexico 22 32 9 6 2 2 1 3 23 New York 1 10 5 4 5 5 4 5 60 North Carolina 1 11 5 5 4 3 5 4 62 North Dakota 45 44 1 3 1 0 1 1 5 Ohio 1 8 5 6 6 5 5 5 59 Oklahoma 13 28 4 4 3 4 2 3 39 Oregon 10 24 8 4 4 3 2 3 42 Pennsylvania 2 17 7 5 5 4 5 4 51 Puerto Rico 0 9 9 13 9 18 20 12 9 Rhode Island 0 8 9 7 3 1 1 3 68 South Carolina 1 11 4 3 4 3 4 3 66 South Dakota 43 40 4 2 1 2 0 1 6 Tennessee 3 15 4 5 4 3 5 4 56 Texas 6 18 5 4 4 3 2 3 57 Utah 10 26 4 4 4 1 3 1 47 Vermont 1 24 17 8 8 8 6 6 23 Virginia 3 20 7 7 6 4 3 5 46 Washington 4 21 5 4 4 3 3 2 54 West Virginia 5 24 9 8 9 10 5 5 26 Wisconsin 8 32 8 4 5 5 3 2 32 Wyoming 15 49 6 4 3 1 1 1 18 Nationwide 8 % 20 % 5 % 5 % 4 % 4 % 3 % 3 % 48 % Table 21 Number of Providers Nine Ten or MoreSix Seven State as of December 31, 2011 Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State Five EightZero One - Three Four U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 31 SymbologyNumber of Reporting ProvidersZero1 to 34 to 67 or moreZero Delivery Areas Reporting Non-ILEC Interconnected VoIP Providers and CLECsby 5-Digit Geographical ZIP Code as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al The data in this map represent the number of service providersreporting they have at least one business or residential voicecustomer in each ZIP Code, using either switched access orinterconnected VoIP (excluding ILEC connections). Sources: FCC Form 477 and TomTom Multinet Post 2011.09.u30. Prepared by the Federal Communications Commission,Wireline Competition Bureau, Industry Analysis and Technology Division U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 32 Technical Notes General Detailed information about FCC Form 477 reporting requirements is available at www.fcc.gov/form477. See Glossary for definitions of terms used in this report. Counting lines and subscribers ? Form 477 counts both switched access lines and interconnected VoIP subscriptions as the maximum number of calls that may be active, simultaneously, from the end user’s location under the purchased service plan. All VoIP subscriptions discussed in this report are interconnected VoIP subscriptions. ? Form 477 data may not count all VoIP phone connections to Internet Protocol Private Branch Exchange (IP PBX) equipment that is owned by business end users because of the variety of ways the IP PBX may connect to the public switched telephone network. Holding company-subsidiary relationships ? When counting service providers who have any retail customers in a particular geography (for example, a state or a ZIP Code), we count a holding company or common-control entity no more than once in any specified sub-category of total providers. ? Nationwide counts of providers are unique counts for any specified sub-category of total providers (for example, all non-ILECs or all interconnected VoIP providers); an entity operating in multiple states is counted only once. ILEC-CLEC affiliations ? Lines from CLECs who have ILEC affiliates are handled at the state level in one of several ways. We place the lines into the non-ILEC category if the affiliate is an ILEC other than AT&T or Verizon. Lines from CLEC affiliates of AT&T and Verizon are allocated between the ILEC and non-ILEC categories based on staff estimates if the CLEC operates in the AT&T or Verizon ILEC service area in the state, respectively. ZIP Code-based information ? Wireline service providers report whether they have at least one residential or business customer in each ZIP Code, using either switched access or interconnected VoIP. This contrasts with the census tract-based broadband reporting requirements the Commission adopted in 2008. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 33 ? The report includes summary statistics of the presence of competitors to the ILEC, or ILECs, in individual ZIP Codes. These entities are CLECs or interconnected VoIP providers who are not affiliated with the ILEC, or ILECs, who serve end users in that ZIP Code. However, because providers may not offer service across an entire ZIP Code and because different providers may target different customer segments in areas where they provide service, we cannot conclude that the number of providers identified as delivering wireline service within a ZIP Code represents the number of options available to any specific customer within that ZIP Code. We further note that these data on the number of providers in a ZIP Code do not indicate whether a particular provider is offering service solely over its own last-mile facilities or is using the facilities of another carrier or entity. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 34 Glossary Term Definition Broadband bundle The purchase, from the same or affiliated retailers, of interconnected VoIP service and broadband Internet access service, either for a single price or for separate prices. Cable modem service A service which offers customers access to the Internet over a cable system at broadband speeds. Circuit switching A method of completing electronic communications in which a transmission path is established for dedicated use by a communication; the basis of the public switched telephone network (PSTN). CLEC Competitive Local Exchange Carrier: A new LEC that operates within the service area of an ILEC. DSL Digital Subscriber Line: A digital local loop, typically using copper facilities, that frequently is used to offer customers access to the Internet at broadband speeds. End users Residential, business, institutional, or government entities that use services for their own purposes and who do not resell such services to other entities. Fixed wireless service A radio communication service between specified fixed points. FTTP or FTTH Fiber to the Premises (Home): A network access architecture in which optical fiber is deployed all the way to the customer’s premises (home). Internet access service Service that provides end users access to the Internet. ILEC Incumbent Local Exchange Carrier: A company or cooperative that was providing telephone service in a localized area, typically on a monopoly basis, prior to enactment of the Telecommunications Act of 1996. Internet protocol or IP A language and set of formal rules that govern how packets transit the Internet. Interconnected VoIP or iVoIP A service that enables real-time, two-way voice communications; requires a broadband connection from the user’s location; requires Internet- protocol compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. LEC Local Exchange Carrier: A company that provides telephone service within a localized area and access services that connect its customers to long-distance (Interexchange Carrier) networks. Local loop The physical connection between the customer’s premises and the telephone company’s local switching office, typically provided using copper, fiber, or a combination of copper and fiber facilities. Mobile wireless service A radio communication service between mobile and fixed stations, or between mobile stations. Nomadic interconnected VoIP A service whose terms allow use over any broadband connection available to the subscriber (such as at a hotel or vacation residence); by contrast, a non-nomadic service subscription must be used over a single predetermined broadband connection. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 35 Non-ILEC Any provider of communications services who does not have ILEC regulatory status. Other ILEC An ILEC who is not an RBOC. Other wireline All copper-wire based transmission technologies other than DSL technologies; Ethernet over copper and T-1 are examples. OTT Over-the-top: Interconnected VoIP service provided by entities that neither own nor operate telecommunications facilities. Packet switching A method of completing electronic communications in which the information is disassembled into discrete packets that are transmitted independently and later reassembled; IP is an example. PBX Private Branch Exchange: A telephone switch that is owned or leased by the telephone company’s customer and generally located on the customer’s premises. Retail local telephone service Retail switched access lines and interconnected VoIP subscriptions. Retail switched access lines Switched access lines for which an end user is the customer. Standalone interconnected VoIP The purchase of interconnected VoIP service without the purchase of broadband Internet access service from the same retailer, or from an affiliated retailer. Special access circuit A dedicated, non-switched circuit (connection or line) provided by an ILEC, commonly used to connect an end user to another communications service provider; also frequently used by wireless service providers to connect cell towers to mobile switching centers (MSCs). Switched access line A service connection between an end user and the local telephone company’s switch; the basis of plain old telephone service (POTS). Total ILEC lines The sum of ILEC-reported retail switched access lines, interconnected VoIP subscriptions, wholesale switched access lines, and UNEs provided to CLECs. UNE Unbundled Network Element: A physical or functional element of an ILEC network that must be provided to a CLEC at a cost-based price, as provide for in the Telecommunications Act of 1996. UNE-L UNE-Loop: An ILEC unbundled local loop provided to a CLEC at a cost-base price. UNE-P UNE-Platform: The combination of ILEC unbundled local loop, switching, and transport, provided to a CLEC at cost-based prices. Wholesale switched access lines Local telephone service provided to an unaffiliated telephone company, which resells the service to end users; typically provided by an ILEC to a CLEC. ZIP Code A five-digit geographical ZIP Code. U.S. Federal Communications Commission Local Telephone Competition: Status as of December 31, 2011 36 Customer Response Publication: Local Telephone Competition: Status as of December 31, 2011 You can help us provide the best possible information to the public by completing this form and returning it to the Industry Analysis and Technology Division of the FCC's Wireline Competition Bureau. 1. 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Name: Telephone #: To discuss the information in this report, contact: 202-418-0940 or for users of TTY equipment, call 202-418-0484 Fax this response to or Mail this response to 202-418-0520 FCC/WCB/IATD, Mail Stop 1600 F Washington, DC 20554