Internet Access Services: Status as of December 31, 2011 Industry Analysis and Technology Division Wireline Competition Bureau February 2013 This report is available for reference in the FCC’s Reference Information Center, Courtyard Level, 445 12th Street, SW, Washington, DC. Copies may be purchased by contacting Best Copy and Printing, Inc., 445 12th Street, SW, Room CY-B402, Washington, DC 20554, telephone (800) 378-3160, or via their website at www.bcpiweb.com. The report can also be downloaded from the Wireline Competition Bureau Statistical Reports Internet site at www.fcc.gov/wcb/stats. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 i Table of Contents Introduction ........................................................................................................................................... 1 Figure 1 Fixed Connections and Mobile Connections by Speed 2009-2011 ........................... 2 Figure 2 Speed Composition of Fixed Connections and Mobile Connections as of December 31, 2011 ........................................................................................... 3 Connection speeds in detail .................................................................................................................. 3 Figure 3(a) Distribution of Reportable Fixed Connections by Downstream Speed ..................... 4 Figure 3(b) Distribution of Reportable Fixed Connections by Upstream Speed .......................... 5 Figure 4(a) Distribution of Reportable Mobile Connections by Downstream Speed................... 6 Figure 4(b) Distribution of Reportable Mobile Connections by Upstream Speed ....................... 7 Providers by census tract by connection speed .................................................................................. 8 Figure 5(a) Percentages of Households Located in Census Tracts Where Providers Report Residential Fixed-Location Connections of Various Speeds ......................... 9 Figure 5(b) Percentages of Households Located in Census Tracts Where Providers Report Residential Fixed-Location Connections of Various Speeds or Operate a Mobile Wireless Network Capable of Delivering Service of Various Speeds .................................................................................................... 10 Internet access adoption. .................................................................................................................... 11 Figure 6 Fixed-Location Connections 1999-2011 ................................................................. 11 Other report highlights ....................................................................................................................... 12 Residential subscribership .............................................................................................................. 12 Household adoption of faster speeds .............................................................................................. 12 Census tract and county shares of households with reportable connections .................................. 13 Household adoption rates and subscribership demographics ......................................................... 13 Maps of providers by census tract .................................................................................................. 13 Remainder of the report ..................................................................................................................... 13 Detailed Summary Statistics: The Nation ........................................................................................ 15 Detailed Summary Statistics: The States ......................................................................................... 33 Detailed Summary Statistics: Counties and Census Tracts ........................................................... 50 Detailed Correlation Results: Demographic Measures .................................................................. 66 Technical Notes ................................................................................................................................... 80 Glossary ............................................................................................................................................... 83 Internet Access Services: Status as of December 31, 2011 Introduction. This report summarizes information about Internet access connections over 200 kilobits per second (kbps) in at least one direction in service in the United States on December 31, 2011, as collected by FCC Form 477. Form 477 gathers standardized information about subscribership to Internet access services in the fifty states, District of Columbia, and inhabited insular areas (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands). The information is reported by telephone companies, cable system operators, terrestrial wireless service providers, satellite service providers, and other facilities-based providers of advanced telecommunications capability.1 This is the seventh report to include details about subscribership differences among census tracts and counties, as well as subscribership differences among the states.2 Notable developments between December 2010 and December 2011 include: ? Internet connections overall are growing. The number of connections over 200 kbps in at least one direction increased by 27% year-over-year to 230 million. ? Growth is particularly high in mobile Internet subscriptions, but fixed-location connections also continue to increase. The number of mobile subscriptions grew to 142 million – up 46% from December 2010. The number of fixed-location connections increased by 4% year-over-year, to 88 million. ? Both fixed and mobile services are shifting to higher speeds. The share of fixed connections with download speeds at or above 3 Mbps and upload speeds at or above 768 kbps increased from 53% to 58% of total fixed connections. Among mobile wireless subscriptions, the share increased from 11% to 22%. ? Despite the strong growth of total mobile connections, fixed connections continued to dominate among those connections with higher download and upload speeds. Figure 1 illustrates the trend in connections speeds from December 2009 through December 2011, and Figure 2 presents a side-by-side comparison of fixed and mobile connection speeds in December 2011. 1 See the Technical Notes and the Glossary that appear at the end of this report for more-detailed information about the Form 477 data collection and the meaning of terms used in this report. Readers should note two key aspects of the Form 477 data. First, if service connections of different speeds are available to a particular consumer for purchase – from one or more suppliers – then only the purchased connection is counted by Form 477. Second, the reported connection speed is typically the advertised speed of the purchased service, and it is possible that the purchased service will not operate at its advertised speed at all times. The Commission has sponsored tests of actual consumer broadband speeds. See, e.g., Federal Communications Commission, Office of Engineering and Technology and Consumer and Governmental Affairs Bureau, 2012 Measuring Broadband America: A Report on Consumer Wireline Broadband Performance in the U.S. (July 2012), available at www.fcc.gov/measuring-broadband-america . 2 The Form 477 program began collecting state-level data in 2000. Census tract-level data were first collected in December 2008. For an overview of program history, see High-Speed Services for Internet Access: Status as of December 31, 2008 (February 2010) (December 2008 High-Speed Report) at pp. 1-4, available at www.fcc.gov/wcb/iatd/comp.html . Readers who are interested in historical trends in the Form 477 data should note the changes in reporting requirements that were effective in 2008 and earlier, in 2005. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 1 Figure 1 Fixed Connections and Mobile Connections by Speed* 2009-2011 * Some previously published data have been revised. Figures may not sum to totals elsewhere in this report due to rounding. Connections include both residential and business connections. In December 2011, total connections were reported as 35% residential fixed connections, 3% business fixed connections, 46% mobile connections to non-business subscribers, and 16% mobile connections to business subscribers. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 2 Figure 2 Speed Composition of Fixed Connections and Mobile Connections as of December 31, 2011 Connection speeds in detail. The Form 477 program categorizes reportable connections into 72 speed tiers defined by eight ranges of downstream and nine ranges of upstream speed. In this overview discussion, we organize the extensive information collected for December 2011 into three groups of downstream speeds and three groups of upstream speeds. We do this separately for fixed-location connections and for mobile connections. For the breakpoints between the speed groups, we use the Form 477-defined breakpoints that the Commission has discussed as potential proxies for the broadband 39% &% % 19% &% % 42% 10% 12% 78% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 3 availability benchmark.3 These breakpoints are 3 Mbps and 6 Mbps for downstream speeds and 768 kbps and 1.5 Mbps for upstream speeds.4,5 Fixed connections – downstream speeds. Figure 3(a) illustrates how the 88 million fixed connections reported for December 2011 were distributed across the three ranges of downstream speed defined by breakpoints at 3 Mbps and at 6 Mbps. Figure 3(a) Distribution of Reportable Fixed Connections (88,310,000) by Downstream Speed as of December 31, 2011 15.9% 57.0% 27.1% Downstream Speed ? 6 Mbps (50,355,000 connections) 3 Mbps ? Downstream Speed < 6 Mbps (14,022,000 connections) Downstream Speed < 3 Mbps (23,933,000 connections) 3 The Commission benchmarked broadband as a transmission service that enables an end user actually to download Internet content at 4 megabits per second (Mbps) and to upload Internet content at 1 Mbps over the service provider’s network. See Inquiry Concerning the Deployment of Advanced Telecommunications Capability to All Americans in a Reasonable and Timely Fashion, and Possible Steps to Accelerate Such Deployment Pursuant to Section 706 of the Telecommunications Act of 1996, Amended by the Broadband Data Improvement Act, GN Docket Nos. 09-137, 09-51, Report, 25 FCC Rcd 95560, 9563, para. 11 (2010) (Sixth Broadband Deployment Report). 4 See Sixth Broadband Deployment Report, 25 FCC Rcd at 9568, para. 20. As explained there, the Commission decided to evaluate the evidence of broadband availability using 3 Mbps downstream and 768 kbps upstream to proxy the speed benchmark of 4 Mbps downstream and 1 Mbps upstream. Subsequent reports have used this proxy; see, e.g., Eighth Broadband Progress Report, 27 FCC Rcd 10342, 10364, para. 29 (2012). 5 Our narrative discussion of the speeds of fixed connections is summarized more concisely in Chart 2, at p. 19, and our narrative discussion of the speeds of mobile connections is summarized more concisely in Chart 5, at p. 22. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 4 ? In December 2011, 27% of reportable fixed connections (or 23.9 million connections) were slower than 3 Mbps in the downstream direction, 16% (or 14.0 million connections) were at least 3 Mbps in the downstream direction but slower than 6 Mbps, and 57% (or 50.4 million connections) were at least 6 Mbps in the downstream direction.6 ? For speeds in the downstream direction, almost three-quarters (73%) of fixed connections met the broadband availability proxy of 3 Mbps or higher that was used in the Eighth Broadband Progress Report. Fixed connections – upstream speeds. Figure 3(b) illustrates how the 88 million fixed connections reported for December 2011 were distributed across the three ranges of upstream speed defined by breakpoints at 768 kbps and at 1.5 Mbps. Figure 3(b) Distribution of Reportable Fixed Connections (88,310,000) by Upstream Speed as of December 31, 2011 39.9% 37.3% 22.8% Upstream Speed ? 1.5 Mbps (35,223,000 connections) 768 kbps ? Upstream Speed < 1.5 Mbps (20,171,000 connections) Upstream Speed < 768 kbps (32,915,000 connections) 6 See Chart 2, at p. 19. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 5 ? In December 2011, 37% of reportable fixed connections (or 32.9 million connections) were slower than 768 kbps in the upstream direction, 23% (or 20.2 million connections) were at least 768 kbps in the upstream direction but slower than 1.5 Mbps, and 40% (or 35.2 million connections) were at least 1.5 Mbps in the upstream direction.7 ? For speeds in the upstream direction, 63% of fixed connections met the broadband availability proxy of 768 kbps or higher that was used in the Eighth Broadband Progress Report. Fixed connections – summary. Considering both downstream and upstream speeds, 58% of the 88 million fixed connections reported for December 2011 (or 51 million connections) met the broadband availability proxy of 3 Mbps or higher downstream and 768 kbps or higher upstream that was used in the Eighth Broadband Progress Report.8 Mobile connections – downstream speeds. Figure 4(a) illustrates how the 142 million mobile connections reported for December 2011 were distributed across the three ranges of downstream speed defined by breakpoints at 3 Mbps and at 6 Mbps. Figure 4(a) Distribution of Reportable Mobile Connections (142,066,000) by Downstream Speed as of December 31, 2011 16.4% 5.5% 78.1% Downstream Speed ? 6 Mbps (23,295,000 connections) 3 Mbps ? Downstream Speed < 6 Mbps (7,781,000 connections) Downstream Speed < 3 Mbps (110,990,000 connections) 7 Ibid. 8 Compare Tables 1 and 2, at p. 17. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 6 ? In December 2011, 78% of reportable mobile connections (or 111.0 million connections) were slower than 3 Mbps in the downstream direction, 6% (or 7.8 million connections) were at least 3 Mbps in the downstream direction but slower than 6 Mbps, and 16% (or 23.3 million connections) were at least 6 Mbps in the downstream direction.9 ? For speeds in the downstream direction, 22% of mobile connections met the downstream speed of 3 Mbps or higher that was used in the Eighth Broadband Progress Report. Mobile connections – upstream speeds. Figure 4(b) illustrates how the 142 million mobile connections reported for December 2011 were distributed across the three ranges of upstream speed defined by breakpoints at 768 kbps and at 1.5 Mbps. Figure 4( b) Distribution of Reportable Mobile Connections (142,066,000) by Upstream Speed as of December 31, 2011 10.4% 57.5% 32.1% Upstream Speed ? 1.5 Mbps (14,765,000 connections) 768 kbps ? Upstream Speed < 1.5 Mbps (45,638,000 connections) Upstream Speed < 768 kbps (81,664,000 connections) 9 See Chart 5, at p. 22. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 7 • In December 2011, about 57% of reportable mobile connections (or 81.7 million connections) were slower than 768 kbps in the upstream direction, 32% (or 45.6 million connections) were at least 768 kbps in the upstream direction but slower than 1.5 Mbps, and 10% (or 14.8 million connections) were at least 1.5 Mbps in the upstream direction.10 • For speeds in the upstream direction, about 43% of mobile connections met the upstream speed of 768 kbps or higher that was used in the Eighth Broadband Progress Report. Mobile connections – summary. Considering both downstream and upstream speeds, 22% of the 142 million fixed connections reported for December 2011 (or 31 million connections) met the downstream speed of 3 Mbps or higher and the upstream speed of 768 kbps or higher that were used in the Eighth Broadband Progress Report.11 Providers by census tract by connection speed. In earlier reports in which we summarized Form 477 data through June 2008, we included summary statistics for the percentage of 5-digit geographical ZIP Codes in which differing numbers of providers (zero providers, one provider, two providers, etc.) had customers for their reportable connections.12 The ZIP Code-based data did not include information about the speeds of the connections that were purchased in particular ZIP Codes. However, the census tract- level information collected on Form 477 since December 2008 does include the speeds of purchased fixed-location connections.13 In Figure 5(a), we use that information to estimate the percentages of households located in census tracts where zero, one, two, or three or more providers reported residential fixed-location connections of several different speeds in December 2011. In doing so, however, we emphasize that a provider who reports residential fixed-location connections of a particular speed in a particular census tract may not necessarily offer service at that speed everywhere in the census tract. Accordingly, the number of providers shown in Figure 5(a) does not necessarily reflect the number of choices available to a particular household. 10 Ibid. 11 Compare Tables 1 and 2, at p. 17. 12 For the most recent such report, see High-Speed Services for Internet Access: Status as of June 30, 2008 (July 2009) (June 2008 High-Speed Report) at pp. 1-4, available at www.fcc.gov/wcb/iatd/comp.html. 13 Mobile wireless providers report the number of service subscriptions they have sold, and the speeds of those service subscriptions, at the state level only. For individual census tracts, they report the speeds of mobile wireless service subscriptions that they offer for sale – that is, the capability of the network that they operate in the census tract. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 8 Figure 5(a) Percentages of Households Located in Census Tracts Where Providers Report Residential Fixed-Location Connections of Various Speeds as of December 31, 2011 0 10 20 30 40 50 60 70 80 90 100 3+ Providers 48 35 4 3 2 Providers 46 51 30 29 1 Provider 6 12 54 55 0 Providers 0 1 12 13 At least 3 Mbps downstream & over 200 kbps upstream At least 3 Mbps downstream & 768 kbps upstream At least 6 Mbps downstream & 1.5 Mbps upstream At least 10 Mbps downstream & 1.5 Mbps upstream Figures may not sum to 100% due to rounding. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 9 In Figure 5(b), we estimate the percentages of households in census tracts where providers reported purchased residential fixed-location connections of different speeds or reported operating a mobile wireless network capable of sending or receiving data at the indicated speeds. Again, we emphasize that such providers may not necessarily offer services at those speeds everywhere in the census tract. Figure 5(b) Percentages of Households Located in Census Tracts Where Providers Report Residential Fixed-Location Connections of Various Speeds or Operate a Mobile Wireless Network Capable of Delivering Service of Various Speeds as of December 31, 2011 0 10 20 30 40 50 60 70 80 90 100 3+ Providers 85 79 51 16 2 Providers 12 14 24 31 1 Provider 3 6 17 41 0 Providers 0 1 7 11 At least 3 Mbps downstream & over 200 kbps upstream At least 3 Mbps downstream & 768 kbps upstream At least 6 Mbps downstream & 1.5 Mbps upstream At least 10 Mbps downstream & 1.5 Mbps upstream Figures may not sum to 100% due to rounding. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 10 Internet access adoption. The Commission has systematically collected, compiled, and published data about the adoption of fixed-location Internet access connections faster than 200 kbps in at least one direction for more than a decade. Figure 6 illustrates the adoption of fixed-location Internet access connections (that is, all reportable connections except mobile wireless connections) since 1999.14 Figure 6 Fixed-Location Connections 1999-2011 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 Dec 199 9 Jun 200 0 Dec 200 0 Jun 200 1 Dec 200 1 Jun 200 2 Dec 200 2 Jun 200 3 Dec 200 3 Jun 200 4 Dec 200 4 Jun 200 5 Dec 200 5 Jun 200 6 Dec 200 6 Jun 200 7 Dec 200 7 Jun 200 8 Dec 200 8 Jun 200 9 Dec 200 9 Jun 201 0 Dec 201 0 Jun 201 1 Dec 201 1 Co nn ect ion s in Th ou san ds 0 10 20 30 40 50 60 70 80 90 100 Co nn ect ion s p er 10 0 U nit s Residential Fixed Connections (left axis) Total Fixed Connections (left axis) Residential Fixed Connections per 100 Households (right axis) Total Fixed Connections per 100 Population (right axis) • Between December 2001 and December 2011, total (business and residential) reportable fixed- location connections grew from 12 million connections to 88 million connections – at a compound annual growth rate of 22% per year. • Over the same ten-year period, residential fixed-location connections grew from 11 million connections to 81 million connections – also at a compound annual growth rate of 22% per year. 14 Historical fixed-location connection counts not included in this report may be found in June 2008 High-Speed Report at Tables 1 and 3, available in Excel format at www.fcc.gov/wcb/iatd/comp.html. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 11 • As we reported previously, between June 2001 and June 2011, household adoption – which we track in Figure 6 by comparing the number of residential fixed-location connections to the number of households – increased from 7 connections per 100 households to 65 connections per 100 households.15,16 Other report highlights. Residential subscribership • Residential fixed-location Internet access connections over 200 kbps in at least one direction increased by 5% between December 2010 and December 2011, to 81 million. See Table 3. • Reported residential mobile wireless service subscribers with mobile devices and data plans for full Internet access increased by 46%, to 106 million, between December 2010 and December 2011. See Table 3. • The reported data show 30% annual increases in the number of residential fixed-location connections that are at least 6 Mbps downstream and 1.5 Mbps upstream (from 24.6 million to 32.3 million) and in the number of connections that are at least 10 Mbps downstream and 1.5 Mbps upstream (from 24.2 million to 31.6 million). See Chart 12. Household adoption of faster speeds • As a national average in December 2011, there were 40 residential fixed-location connections per 100 households for connections with speeds that were reported to be at least 3 Mbps downstream and 768 kbps upstream.17 See Table 13. 15 See Internet Access Services: Status as of June 30, 2011 (June 2012) at p. 10. We calculated residential fixed connections per 100 households using, in the denominator, U.S. household estimates from the Census Bureau’s Current Population Survey (CPS) for July of each year, Census 2010 households for Puerto Rico, and Census 2000 households for the remaining inhabited insular areas. (The CPS also estimates U.S. households for March and November of each year.) Ratios calculated for different dates or by using alternative household estimates will differ somewhat from the ratios reported in Figure 6. 16 We also show total (including business as well as residential) fixed-location connections per 100 population in Figure 6, which we calculated using U.S. Census Bureau population estimates for the United States and Puerto Rico – which are as of July 1 each year – and Census 2000 population for the remaining inhabited insular areas. This statistic, which is routinely reported by the Organization for Economic Cooperation and Development (OECD), incorporates connections to business locations into a comparison to persons. A more accurately measured indicator of this type would include only connections to residential locations, but OECD does not have comprehensive, consistent information about residential connections in the member countries. (We note that the ratio of accurately measured residential fixed-location connections to population has a maximum value for any given country and point in time – the value when every household is connected – if we assume that no household would have more than one fixed connection to its premises. For the United States in June 2011, for example, the maximum value would be 38 because there were about 120.8 million households in the United States and inhabited insular areas and a population of about 315.7 million.) 17 Increases over time in the ratio of residential fixed-location connections to households indicate that increasing shares of households are connected at home. The ratio is somewhat different from the “take rate” of offered service because, as discussed in connection with Figure 5(a), some households are located in areas where apparently no fixed-location service is offered (as none is purchased). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 12 Census tract and county shares of households with reportable connections • We estimate the share of households with fixed-location Internet access connections over 200 kbps in at least one direction in individual census tracts and counties as of December 31, 2011. Our estimates continue to indicate that there are substantial areas of relatively low and relatively high household adoption around the national average. See Charts 15 and 16. • For both census tracts and counties, we continue to find estimates above 100% for the share of households with reportable fixed-location Internet access connections. These results suggest that some filers are not accurately assigning customer connections to census tracts, and anecdotal evidence supports that conclusion.18 Household adoption rates and subscribership demographics • The report includes charts that illustrate correlations between household subscribership, or adoption, rates and demographic measures. We update charts based on income, household density, education, age, and race. The data indicate that some demographic variables are correlated with the adoption of Internet access service. See Charts 17-29. Maps of providers by census tract • Maps depict the number of providers of reportable connections by census tract. These maps are similar to previously published maps of providers by ZIP Code, but differ in important respects. In particular, instead of a single map combining providers of connections over all technologies and to both residential and business end users, now separate maps depict: (1) providers of total (combined residential and business) reportable fixed-location connections, (2) providers of residential reportable fixed-location connections, (3) providers of residential fixed-location connections at least 3 Mbps downstream and 768 kbps upstream, and (4) providers making reportable mobile wireless service available.19 Remainder of the report. The remainder of the report consists of tables, charts, and maps that highlight different aspects of Internet access service subscriptions. This information is organized into four sections, as described below. As always, publicly accessible data that are too voluminous to include in this report are available online at www.fcc.gov/wcb/iatd/comp.html. • Detailed Summary Statistics: The Nation. Tables 1-12 and Charts 1-14 focus in order on: number of connections, speed of connections, technology of connections, and number of providers. • Detailed Summary Statistics: The States. Tables 13-22 present comparable information for the individual states and our estimates of the shares of households that are connected at different speeds. 18 For example, while contacting Form 477 filers with questions about reported data, FCC staff continue to find situations in which all connections reported for a county have been assigned to a single, anomalous census tract. 19 As discussed in the Technical Notes, a mobile wireless provider should only report service availability in census tracts where the provider operates a network capable of sending or receiving data at speeds above 200 kbps. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 13 • Detailed Summary Statistics: Counties and Census Tracts. Charts 15-16 and Tables 23-27 present information about differences among counties and census tracts. This section concludes with two maps that illustrate differences among census tracts in the estimated share of connected households and the four maps (discussed above) that illustrate providers by census tract. • Detailed Correlation Results: Demographic Measures. Charts 17-29 present details of the correlations observed between the estimated share of connected households and demographic measures. * * * * We invite users of this information to suggest improvements in the data analysis by using the attached customer response form or sending comments to IATDreports@fcc.gov for subject: December 2011 Internet services data, and to participate in proceedings the Commission undertakes to improve the data collection. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 14 Detailed Summary Statistics: The Nation Contents of this section Number of connections Table 1 Connections over 200 kbps in at Least One Direction 2007-2011 .................................... 17 Table 2 Connections at Least 3 mbps Downstream and 768 kbps Upstream 2008-2011 .............. 17 Table 3 Residential Connections over 200 kbps in at Least One Direction 2007-2011 ................. 17 Table 4 Residential Connections at Least 3 mbps Downstream and 768 kbps Upstream 2008-2011 ......................................................................................................... 17 Speed of connections Chart 1 Distribution of Connections over 200 kbps in at Least One Direction as of December 31, 2011 ............................................................................................................ 18 Chart 2 Distribution of Fixed Connections over 200 kbps in at Least One Direction as of December 31, 2011 ................................................................................................... 19 Chart 3 Distribution of Residential Connections over 200 kbps in at Least One Direction as of December 31, 2011 ................................................................................................... 20 Chart 4 Distribution of Residential Fixed Connections over 200 kbps in at Least One Direction as of December 31, 2011 ................................................................................... 21 Chart 5 Distribution of Mobile Wireless Connections over 200 kbps in at Least One Direction as of December 31, 2011 ................................................................................... 22 Technology of connections Table 5 Connections over 200 kbps in at Least One Direction by Technology 2007-2011 ........... 23 Chart 6 Connections by Technology as of December 31, 2011 ..................................................... 23 Table 6 Residential Connections over 200 kbps in at Least One Direction by Technology 2007-2011 .......................................................................................................................... 24 Chart 7 Residential Connections by Technology as of December 31, 2011 .................................. 24 Connections by speed and technology Table 7 Connections at Least 3 mbps Downstream and 768 kbps Upstream by Technology 2008-2011 ................................................................................................. 25 Chart 8 Connections at Least 3 mbps Downstream and 768 kbps Upstream by Technology as of December 31, 2011 .......................................................................... 25 Table 8 Residential Connections at Least 3 mbps Downstream and 768 kbps Upstream by Technology 2008-2011 ................................................................................................. 26 Chart 9 Residential Connections at Least 3 mbps Downstream and 768 kbps Upstream by Technology as of December 31, 2011 .......................................................................... 26 Chart 10 Residential Fixed Connections over 200 kbps in at Least One Direction 2006-2011 (Shares of selected technologies) ...................................................................................... 27 Chart 11 Residential Fixed Connections over 200 kbps in at Least One Direction 2007-2011 (Net adds for selected technologies) .................................................................................. 27 Chart 12 Residential Fixed Connections by Technology as of December 31, 2011 (Shares of selected technologies for selected speeds) ....................................................... 28 Table 9 Residential Connections by Technology and Speed (BTOP/BIP Definition) as of December 31, 2011 ................................................................................................... 29 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 15 Chart 13 Residential Connections (BTOP/BIP Definition) by Technology as of December 31, 2011 ................................................................................................... 29 Table 10 Connections by Downstream Speed Tier and Technology as of December 31, 2011 ...... 30 Table 11 Residential Connections by Downstream Speed Tier and Technology as of December 31, 2011 ................................................................................................... 31 Number of providers Table 12 Nationwide Number of Providers of Connections over 200 kbps in at Least One Direction by Technology 2007-2011 ....................................................... 32 Chart 14 Nationwide Number of Providers of Connections over 200 kbps in at Least One Direction, Selected Technologies 2007-2011 .......................................... 32 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 16 1 Table 1 Connections over 200 kbps in at Least One Direction 2007-2011 (In thousands) 2007 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Jun Dec Total 121,222 132,814 102,239 119,433 136,294 157,017 182,065 206,131 230,376 Total Fixed 70,206 73,123 75,707 77,997 79,994 81,764 84,521 86,575 88,310 Mobile Wireless1 51,016 59,691 26,532 41,436 56,300 75,253 97,544 119,556 142,066 Table 2 Connections at Least 3 Mbps Downstream and 768 kbps Upstream 2008-2011 (In thousands) 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Total 31,120 33,332 40,669 45,552 55,110 64,819 81,991 Total Fixed 30,987 33,108 38,963 41,364 44,694 48,577 51,073 Mobile Wireless1 133 224 1,706 4,188 10,416 16,242 30,918 Table 3 Residential Connections over 200 kbps in at Least One Direction 2007-2011 (In thousands) 2007 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Jun Dec Total 73,984 79,090 88,190 103,300 117,089 132,567 149,441 171,773 186,704 Total Fixed 64,875 67,554 69,047 71,509 73,394 75,251 76,918 78,906 80,711 Mobile Wireless1 9,109 11,536 19,142 31,791 43,695 57,316 72,523 92,867 105,993 Table 4 Residential Connections at Least 3 Mbps Downstream and 768 kbps Upstream 2008-2011 (In thousands) 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Total 29,127 31,356 38,426 42,243 47,632 51,783 63,724 Total Fixed 29,013 31,161 36,844 39,037 41,769 45,263 47,415 Mobile Wireless1 114 196 1,582 3,206 5,863 6,520 16,309 1 Reporting instructions for mobile wireless changed between the June 2008 and December 2008 data. See Technical Notes at the end of the report. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Parts I and VI. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 17 2 Connections over 200 kbps in at Least One Direction (in thousands) Downstream Speed Upstream Speed Less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps Total Less than 768 kbps 101,117 7,928 5,534 114,579 At least 768 kbps & Less than 1.5 Mbps 32,693 13,490 19,626 65,809 At least 1.5 Mbps 1,113 385 48,490 49,988 Total 134,923 21,803 73,650 230,376 Percentages Less than 768 kbps 43.9 3.4 2.4 49.7 At least 768 kbps & Less than 1.5 Mbps 14.2 5.9 8.5 28.6 At least 1.5 Mbps 0.5 0.2 21.0 21.7 Total 58.6 9.5 32.0 100.0 Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. Chart 1 Distribution of Connections over 200 kbps in at Least One Direction as of December 31, 2011 Note: Inner circle (light shading) represents upstream speeds. Downstream Speed < 3 Mbps; 58.6% >= 3 Mbps & < 6 Mbps; 9.5% >= 6 Mbps; 32.0% < 768 kbps 43.9% >= 768 kbps & < 1.5 Mbps14.2% >= 1.5 Mbps 0.5% >= 768 kbps & < 1.5 Mbps 5.9% < 768 kbps 3.4% >= 1.5 Mbps 0.2% >= 1.5 Mbps 21.0% >= 768 kbps & < 1.5 Mbps 8.5% < 768 kbps 2.4% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 18 3 Fixed Connections over 200 kbps in at Least One Direction (in thousands) Downstream Speed Upstream Speed Less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps Total Less than 768 kbps 19,611 7,797 5,507 32,915 At least 768 kbps & Less than 1.5 Mbps 3,746 5,852 10,573 20,171 At least 1.5 Mbps 575 373 34,275 35,223 Total 23,933 14,022 50,355 88,310 Percentages Less than 768 kbps 22.2 8.8 6.2 37.3 At least 768 kbps & Less than 1.5 Mbps 4.2 6.6 12.0 22.8 At least 1.5 Mbps 0.7 0.4 38.8 39.9 Total 27.1 15.9 57.0 100.0 Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. Chart 2 Distribution of Fixed Connections over 200 kbps in at Least One Direction as of December 31, 2011 Note: Inner circle (light shading) represents upstream speeds. Downstream Speed < 3 Mbps; 27.1% >= 3 Mbps & < 6 Mbps; 15.9% >= 6 Mbps; 57.0% < 768 kbps 22.2% >= 768 kbps & < 1.5 Mbps4.2% >= 1.5 Mbps 0.7% < 768 kbps 8.8% >= 768 kbps & < 1.5 Mbps 6.6% >= 1.5 Mbps0.4% >= 1.5 Mbps 38.8% >= 768 kbps & < 1.5 Mbps 12.0% < 768 kbps 6.2% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 19 4 Residential Connections over 200 kbps in at Least One Direction (in thousands) Downstream Speed Upstream Speed Less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps Total Less than 768 kbps 84,716 6,765 5,404 96,886 At least 768 kbps & Less than 1.5 Mbps 25,502 7,759 10,849 44,110 At least 1.5 Mbps 592 232 44,885 45,708 Total 110,811 14,756 61,137 186,704 Percentages Less than 768 kbps 45.4 3.6 2.9 51.9 At least 768 kbps & Less than 1.5 Mbps 13.7 4.2 5.8 23.6 At least 1.5 Mbps 0.3 0.1 24.0 24.5 Total 59.4 7.9 32.7 100.0 Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Parts I and VI. Chart 3 Distribution of Residential Connections over 200 kbps in at Least One Direction as of December 31, 2011 Note: Inner circle (light shading) represents upstream speeds. Downstream Speed < 3 Mbps; 59.4% >= 3 Mbps & < 6 Mbps; 7.9% >= 6 Mbps; 32.7% < 768 kbps 45.4% >= 768 kbps & < 1.5 Mbps 13.7% >= 1.5 Mbps 0.3% >= 768 kbps & < 1.5 Mbps 4.2% < 768 kbps 3.6% >= 1.5 Mbps 0.1% >= 1.5 Mbps 24.0% >= 768 kbps & < 1.5 Mbps 5.8% < 768 kbps 2.9% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 20 5 Residential Fixed Connections over 200 kbps in at Least One Direction (in thousands) Downstream Speed Upstream Speed Less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps Total Less than 768 kbps 17,776 6,646 5,379 29,801 At least 768 kbps & Less than 1.5 Mbps 3,414 5,056 9,854 18,324 At least 1.5 Mbps 81 221 32,284 32,586 Total 21,271 11,923 47,518 80,711 Percentages Less than 768 kbps 22.0 8.2 6.7 36.9 At least 768 kbps & Less than 1.5 Mbps 4.2 6.3 12.2 22.7 At least 1.5 Mbps 0.1 0.3 40.0 40.4 Total 26.4 14.8 58.9 100.0 Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part VI. Chart 4 Distribution of Residential Fixed Connections over 200 kbps in at Least One Direction as of December 31, 2011 Note: Inner circle (light shading) represents upstream speeds. Downstream Speed < 3 Mbps; 26.4% >= 3 Mbps & < 6 Mbps; 14.8% >= 6 Mbps; 58.9% < 768 kbps22.0% >= 768 kbps & < 1.5 Mbps 4.2% >= 1.5 Mbps0.1% < 768 kbps 8.2% >= 768 kbps & < 1.5 Mbps 6.3% >= 1.5 Mbps 0.3% >= 1.5 Mbps 40.0% >= 768 kbps & < 1.5 Mbps12.2% < 768 kbps 6.7% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 21 6 Mobile Wireless Connections over 200 kbps in at Least One Direction (in thousands) Downstream Speed Upstream Speed Less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps Total Less than 768 kbps 81,506 131 27 81,664 At least 768 kbps & Less than 1.5 Mbps 28,947 7,637 9,054 45,638 At least 1.5 Mbps 537 13 14,214 14,765 Total 110,990 7,781 23,295 142,066 Percentages Less than 768 kbps 57.4 0.1 0.0 57.5 At least 768 kbps & Less than 1.5 Mbps 20.4 5.4 6.4 32.1 At least 1.5 Mbps 0.4 0.0 10.0 10.4 Total 78.1 5.5 16.4 100.0 Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. Chart 5 Distribution of Mobile Wireless Connections over 200 kbps in at Least One Direction as of December 31, 2011 Note: Inner circle (light shading) represents upstream speeds. Downstream Speed < 3 Mbps; 78.1% >= 3 Mbps & < 6 Mbps; 5.5% >= 6 Mbps; 16.4% < 768 kbps 57.4% >= 768 kbps & < 1.5 Mbps 20.4% >= 1.5 Mbps 0.4% >= 768 kbps & < 1.5 Mbps 5.4% >= 1.5 Mbps 10.0% >= 768 kbps & < 1.5 Mbps6.4% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 22 7 Table 5 Connections over 200 kbps in at Least One Direction by Technology 2007-2011 (In thousands) 2007 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Jun Dec Total 121,222 132,814 102,239 119,433 136,294 157,017 182,065 206,131 230,376 Total Fixed 70,206 73,123 75,707 77,997 79,994 81,764 84,521 86,575 88,310 aDSL 29,449 29,964 30,198 30,631 30,987 30,759 31,470 31,611 31,338 sDSL 293 275 241 217 225 191 167 159 151 Other Wireline 605 665 705 684 714 750 788 772 792 Cable Modem 36,507 38,190 40,251 41,434 42,439 43,923 45,334 46,698 48,257 FTTP1 1,849 2,346 2,884 3,548 3,980 4,441 4,993 5,477 5,884 Satellite 791 869 938 990 1,116 1,144 1,176 1,204 1,190 Fixed Wireless 707 808 485 488 527 551 587 649 696 Power Line and Other 5 5 5 5 5 6 6 6 3 Mobile Wireless2 51,016 59,691 26,532 41,436 56,300 75,253 97,544 119,556 142,066 1 Fiber to the premises. See Technical Notes at the end of the report for a description of Form 477 technology categories and other reporting requirements. 2 Reporting instructions for mobile wireless changed between the June 2008 and December 2008 data. See Technical Notes at the end of the report. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. Chart 6 Connections by Technology as of December 31, 2011 aDSL13.6% FTTP2.6% Cable Modem20.9% Mobile Wireless 61.7% All Other1.2% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 23 8 Table 6 Residential Connections over 200 kbps in at Least One Direction by Technology 2007-2011 (In thousands) 2007 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Jun Dec Total 73,984 79,090 88,190 103,300 117,089 132,567 149,441 171,773 186,704 Total Fixed 64,875 67,554 69,047 71,509 73,394 75,251 76,918 78,906 80,711 aDSL 26,475 26,950 26,488 27,047 27,402 27,488 27,467 27,754 27,766 sDSL 82 81 74 71 85 65 53 52 58 Other Wireline 17 32 42 44 51 56 70 39 37 Cable Modem 35,341 36,901 38,681 39,909 40,872 42,178 43,295 44,480 45,826 FTTP1 1,683 2,139 2,717 3,348 3,758 4,185 4,704 5,118 5,516 Satellite 626 705 630 668 767 787 811 885 886 Fixed Wireless 644 741 410 417 454 486 513 572 620 Power Line and Other 5 5 5 5 5 6 6 6 3 Mobile Wireless2 9,109 11,536 19,142 31,791 43,695 57,316 72,523 92,867 105,993 1 Fiber to the premises. See Technical Notes at the end of the report for a description of Form 477 technology categories and other reporting requirements. 2 Reporting instructions for mobile wireless changed between the June 2008 and December 2008 data. See Technical Notes at the end of the report. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Parts I and VI. Chart 7 Residential Connections by Technology as of December 31, 2011 aDSL14.9% FTTP3.0% Cable Modem24.5% Mobile Wireless 56.8% All Other0.9% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 24 9 Table 7 Connections at Least 3 Mbps Downstream and 768 kbps Upstream by Technology 2008-2011 (In thousands) 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Total 31,120 33,332 40,669 45,552 55,110 64,819 81,991 Total Fixed 30,987 33,108 38,963 41,364 44,694 48,577 51,073 aDSL 5,403 5,614 6,389 6,275 7,302 8,909 10,344 sDSL 5 9 19 13 14 16 27 Other Wireline 121 128 149 176 208 202 228 Cable Modem 22,708 23,958 28,583 30,616 32,338 34,113 34,693 FTTP1 2,694 3,333 3,739 4,192 4,725 5,188 5,594 Satellite # # # # # # # Fixed Wireless 54 64 82 92 105 145 187 Power Line and Other 1 1 1 1 3 3 # Mobile Wireless 133 224 1,706 4,188 10,416 16,242 30,918 # = Rounds to Zero. 1 Fiber to the premises. See Technical Notes at the end of the report for a description of Form 477 technology categories and other reporting requirements. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. Chart 8 Connections at Least 3 Mbps Downstream and 768 kbps Upstream by Technology as of December 31, 2011 aDSL16.0% FTTP8.6% Cable Modem53.5% Mobile Wireless47.7% All Other0.7% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 25 10 Table 8 Residential Connections at Least 3 Mbps Downstream and 768 kbps Upstream by Technology 2008-2011 (In thousands) 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Total 29,127 31,356 38,426 42,243 47,632 51,783 63,724 Total Fixed 29,013 31,161 36,844 39,037 41,769 45,263 47,415 aDSL 4,613 4,895 5,633 5,557 6,421 7,909 9,270 sDSL 1 2 10 2 2 4 12 Other Wireline 10 11 18 19 33 13 16 Cable Modem 21,776 23,025 27,548 29,398 30,742 32,321 32,687 FTTP1 2,571 3,177 3,566 3,982 4,482 4,894 5,268 Satellite 0 0 0 0 0 0 # Fixed Wireless 42 50 68 77 86 121 162 Power Line and Other 1 1 1 1 3 3 0 Mobile Wireless 114 196 1,582 3,206 5,863 6,520 16,309 1 Fiber to the premises. See Technical Notes at the end of the report for a description of Form 477 technology categories and other reporting requirements. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Parts I and VI. Chart 9 Residential Connections at Least 3 Mbps Downstream and 768 kbps Upstream by Technology as of December 31, 2011 aDSL14.5% FTTP8.3% Cable Modem 51.3% Mobile Wireless 25.6% All Other0.3% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 26 11 Chart 10 Residential Fixed Connections over 200 kbps in at Least One Direction 2006-2011 (Shares of selected technologies) aDSL Cable Modem FTTP All Other Fixed 54.5 40.8 56.0 3.9 38.4 55.7 5.1 37.3 56.3 6.1 35.7 56.8 6.8 34.4 55.0 41.2 54.6 3.2 39.9 55.8 4.7 37.8 56.0 5.6 36.5 56.4 6.5 35.2 Pe rce nta ge of Re sid en tia l F ixe d C on ne cti on s 0 10 20 30 40 50 60 70 80 90 100 Jun2007 Dec2007 Jun2008 Dec2008 Jun2009 Dec2009 Jun2010 Dec2010 Jun2011 Dec2011 Co nn ec tio ns in Th ou sa nd s 0 1000 2000 3000 4000 Dec 2007 to Dec 2008 Dec 2008 to Dec 2009 Dec 2009 to Dec 2010 Dec 2010 to Dec 2011 Chart 11 Residential Fixed Connections over 200 kbps in at Least One Direction 2007-2011 (Net adds for selected technologies) aDSL Cable Modem FTTP 12 914 65 300 3340 2191 2422 2531 1035 1041 945 813 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 27 12 Chart 12 Residential Fixed Connections by Technology as of December 31, 2011 (Shares of selected technologies for selected speeds, connections in thousands) aDSL Cable Modem FTTP All Other Fixed 34.4 56.8 6.8 2.0 33.0 58.9 7.2 24.0 66.6 9.0 19.6 68.9 11.1 83.9 15.5 83.8 15.7 E s t i m a t e d P e r c e n t a g e o f H o u s e h o l d s 0 10 20 30 40 50 60 70 80 90 100 Over 200 kbps in at least one direction At least 768 kbps downstream and ov er200 kbps upstream At least 3 Mbps downstream and ov er200 kbps upstream At least 3 Mbps downstream and at least768 kbps upstream At least 6 Mbps downstream and at least1.5 Mbps upstream At least 10 Mbps downstream and at least1.5 Mbps upstream Connections 80,711 76,803 59,375 47,415 32,284 31,609 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 28 13 Table 9 Residential Connections by Technology and Speed (BTOP/BIP Definition) as of December 31, 2011 (In thousands) Technology At Most 200 kbps Upstream or less than 768 kbps Downstream Over 200 kbps Upstream and at least 768 kbps Downstream Total aDSL 2,399 25,367 27,766 sDSL 21 37 58 Other Wireline 3 34 37 Cable Modem 623 45,203 45,826 FTTP 15 5,501 5,516 Satellite 746 140 886 Fixed Wireless 102 518 620 Mobile Wireless 36,137 69,856 105,993 Power Line and Other 0 3 3 Total 40,045 146,659 186,704 # = Rounds to Zero. Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Parts I and VI. Chart 13 Residential Connections (BTOP/BIP Definition) by Technology as of December 31, 2011 Source: FCC Form 477, Parts I and VI. Note: The BTOP/BIP def inition is adv ertised speeds of at least 768 kbps downstream and 200 kbps upstream to end users. aDSL17.3% FTTP3.8% Cable Modem30.8% Mobile Wireless47.6% All Other0.5% U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 29 14 Table 10 Connections by Downstream Speed Tier and Technology as of December 31, 2011 (In thousands) Downstream Speed Technology Greater than 200 kbps and less than 768 kbps At least 768 kbps and less than 1.5 Mbps At least 1.5 Mbps and less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps and less than 10 Mbps At least 10 Mbps and less than 25 Mbps At least 25 Mbps and less than 100 Mbps At least 100 Mbps Total aDSL 1,926 5,034 8,069 10,288 4,221 1,716 84 # 31,338 sDSL 48 47 30 * * 11 # # 151 Other Wireline 51 65 447 106 23 38 38 24 792 Cable Modem 150 1,265 4,935 3,220 5,383 27,751 5,516 36 48,257 FTTP 18 65 118 220 149 4,336 932 47 5,884 Satellite 393 552 * * 0 0 0 0 1,190 Fixed Wireless 93 178 209 169 32 13 1 1 696 Mobile Wireless 41,082 6,846 63,062 7,781 * * 0 0 142,066 Power Line and Other 0 0 * 0 0 * 0 0 3 Total 43,761 14,053 77,110 21,803 29,517 37,452 6,573 108 230,376 Percentages aDSL 0.8 2.2 3.5 4.5 1.8 0.7 0.0 0.0 13.6 sDSL 0.0 0.0 0.0 * * 0.0 0.0 0.0 0.1 Other Wireline 0.0 0.0 0.2 0.0 0.0 0.0 0.0 0.0 0.3 Cable Modem 0.1 0.5 2.1 1.4 2.3 12.0 2.4 0.0 20.9 FTTP 0.0 0.0 0.1 0.1 0.1 1.9 0.4 0.0 2.6 Satellite 0.2 0.2 * * 0.0 0.0 0.0 0.0 0.5 Fixed Wireless 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.3 Mobile Wireless 17.8 3.0 27.4 3.4 * * 0.0 0.0 61.7 Power Line and Other 0.0 0.0 * 0.0 0.0 * 0.0 0.0 0.0 Total 19.0 6.1 33.5 9.5 12.8 16.3 2.9 0.0 100.0 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 30 15 Table 11 Residential Connections by Downstream Speed Tier and Technology as of December 31, 2011 (In thousands) Downstream Speed Technology Greater than 200 kbps and less than 768 kbps At least 768 kbps and less than 1.5 Mbps At least 1.5 Mbps and less than 3 Mbps At least 3 Mbps and less than 6 Mbps At least 6 Mbps and less than 10 Mbps At least 10 Mbps and less than 25 Mbps At least 25 Mbps and less than 100 Mbps At least 100 Mbps Total aDSL 1,789 4,637 7,067 8,729 3,892 1,574 79 # 27,766 sDSL 21 20 4 * * 9 # 0 58 Other Wireline 3 6 12 13 1 # # 1 37 Cable Modem 132 1,237 4,858 2,834 5,052 26,365 5,324 24 45,826 FTTP 14 56 96 194 137 4,140 868 12 5,516 Satellite 259 518 * * 0 0 0 0 886 Fixed Wireless 85 160 186 151 28 10 # # 620 Mobile Wireless 32,565 6,216 50,759 2,833 * * 0 0 105,993 Power Line and Other 0 0 * 0 0 * 0 0 3 Total 34,868 12,849 63,093 14,756 19,317 35,511 6,272 37 186,704 Percentages aDSL 1.0 2.5 3.8 4.7 2.1 0.8 0.0 0.0 14.9 sDSL 0.0 0.0 0.0 * * 0.0 0.0 0.0 0.0 Other Wireline 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Cable Modem 0.1 0.7 2.6 1.5 2.7 14.1 2.9 0.0 24.5 FTTP 0.0 0.0 0.1 0.1 0.1 2.2 0.5 0.0 3.0 Satellite 0.1 0.3 * * 0.0 0.0 0.0 0.0 0.5 Fixed Wireless 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.3 Mobile Wireless 17.4 3.3 27.2 1.5 * * 0.0 0.0 56.8 Power Line and Other 0.0 0.0 * 0.0 0.0 * 0.0 0.0 0.0 Total 18.7 6.9 33.8 7.9 10.3 19.0 3.4 0.0 100.0 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Note: Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 31 16 Table 12 Nationwide Number of Providers of Connections over 200 kbps in at Least One Direction by Technology 2007-2011 2007 2008 2009 2010 2011 Technology Dec Jun Dec Jun Dec Jun Dec Jun Dec aDSL 856 863 881 876 862 875 865 867 869 sDSL 233 238 264 257 261 251 247 252 256 Other Wireline 250 259 292 283 274 267 270 265 274 Cable Modem 292 296 342 351 345 345 357 400 404 FTTP 276 308 432 462 485 510 545 579 618 Satellite 5 4 5 4 4 4 4 5 6 Fixed Wireless 514 505 620 621 607 625 646 672 712 Mobile Wireless 22 24 47 48 51 55 57 64 69 Power Line and Other 7 6 5 6 6 5 7 4 5 Total 1,399 1,395 1,562 1,551 1,526 1,536 1,566 1,624 1,681 Note: Some historical data have been revised. Multiple Form 477 filers within a holding company structure count as one provider. Source: FCC Form 477, Part I. Chart 14 Nationwide Number of Providers of Connections over 200 kbps in at Least One Direction Selected Technologies 2007-2011 aDSL Cable Modem FTTP Mobile Wireless Nu mb er of P ro vid er s 0 100 200 300 400 500 600 700 800 900 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 32 Detailed Summary Statistics: The States Contents of this section Residential subscribership rates Table 13 Residential Fixed Connections (Approximating the National Broadband Availability Target) and Households by State as of December 31, 2011 (Connections with advertised speeds at least 3 mbps down and 768 kbps up) ................. 34 Table 14 Residential Fixed Connections and Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction)....................................................... 35 End users of connections Table 15 Connections by Type of End User by State as of December 31, 2011 (Connections over 200 kbps in at least one direction)....................................................... 36 Connections by speed and technology Table 16 Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction)....................................................... 37 Table 17 Connections by Technology by State as of December 31, 2011 (Connections at least 3 mbps downstream and 768 kbps upstream) ................................. 39 Table 18 Percentage of Connections by Download Speed by State as of December 31, 2011 (Connections over 200 kbps in at least one direction)....................................................... 41 Connections for selected technologies Table 19 ADSL Connections by State 2007-2011 (Connections over 200 kbps in at least one direction)....................................................... 43 Table 20 Cable Modem Connections by State 2007-2011 (Connections over 200 kbps in at least one direction)....................................................... 45 Number of providers Table 21 Providers of Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction)....................................................... 47 Reported availability for selected technologies Table 22 Percentage of Residential End-User Premises with Access to Services over 200 kbps in at Least One Direction by State as of December 31, 2011: xDSL Availability Where ILECs Offer Local Telephone Service and Cable Modem Availability Where Cable Systems Offer Cable TV Service................................................................. 49 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 33 17 Table 13 Residential Fixed Connections (Approximating the National Broadband Availability Target) and Households by State as of December 31, 2011 (Connections with advertised speeds at least 3 Mbps down and 768 up and households, in thousands) State Connections Households Subscribership Ratio Alabama 500 1,902 0.26 Alaska * 260 * American Samoa 0 11 0.00 Arizona 1,095 2,440 0.45 Arkansas 248 1,159 0.21 California 4,903 12,712 0.39 Colorado 1,123 2,005 0.56 Connecticut 728 1,372 0.53 Delaware 230 347 0.66 District of Columbia 167 268 0.62 Florida 3,436 7,463 0.46 Georgia 1,369 3,648 0.38 Guam * 51 * Hawaii * 456 * Idaho 137 593 0.23 Illinois 1,876 4,861 0.39 Indiana 919 2,516 0.37 Iowa 278 1,231 0.23 Kansas 316 1,121 0.28 Kentucky 614 1,732 0.35 Louisiana 503 1,756 0.29 Maine 131 556 0.24 Maryland 1,450 2,156 0.67 Massachusetts 1,825 2,549 0.72 Michigan 1,521 3,848 0.40 Minnesota 889 2,097 0.42 Mississippi 177 1,120 0.16 Missouri 599 2,390 0.25 Montana 141 415 0.34 Nebraska 322 727 0.44 Nevada 395 1,027 0.38 New Hampshire 287 519 0.55 New Jersey 2,351 3,215 0.73 New Mexico 270 806 0.33 New York 3,610 7,345 0.49 North Carolina 532 3,818 0.14 North Dakota 108 283 0.38 Northern Mariana Isl * 21 * Ohio 920 4,597 0.20 Oklahoma 381 1,476 0.26 Oregon 772 1,539 0.50 Pennsylvania 2,686 5,025 0.53 Puerto Rico * 1,230 * Rhode Island * 410 * South Carolina 388 1,831 0.21 South Dakota 133 326 0.41 Tennessee 863 2,522 0.34 Texas 2,670 9,113 0.29 Utah 453 903 0.50 Vermont 145 256 0.56 Virgin Islands 0 56 0.00 Virginia 1,780 3,079 0.58 Washington 1,450 2,657 0.55 West Virginia 218 766 0.28 Wisconsin 600 2,289 0.26 Wyoming 95 231 0.41 Total 47,415 119,103 0.40 # = Rounds to Zero; * = Data withheld to maintain firm confidentiality. Note: Figures may not sum to totals due to rounding. Sources: FCC Form 477, Part VI (Connections); Geolytics 2011 Block-Level Estimates (Households for U.S. and District of Columbia); Census 2010 (Housing Units for Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 34 18 Table 14 Residential Fixed Connections and Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction and households, in thousands) State Connections Households Subscribership Ratio Alabama 1,072 1,902 0.56 Alaska 177 260 0.68 American Samoa * 11 * Arizona 1,698 2,440 0.70 Arkansas 615 1,159 0.53 California 9,464 12,712 0.74 Colorado 1,489 2,005 0.74 Connecticut 1,063 1,372 0.77 Delaware 262 347 0.76 District of Columbia 188 268 0.70 Florida 5,528 7,463 0.74 Georgia 2,333 3,648 0.64 Guam * 51 * Hawaii * 456 * Idaho 359 593 0.61 Illinois 3,230 4,861 0.66 Indiana 1,574 2,516 0.63 Iowa 794 1,231 0.65 Kansas 746 1,121 0.67 Kentucky 1,059 1,732 0.61 Louisiana 1,023 1,756 0.58 Maine 398 556 0.71 Maryland 1,618 2,156 0.75 Massachusetts 2,016 2,549 0.79 Michigan 2,458 3,848 0.64 Minnesota 1,420 2,097 0.68 Mississippi 543 1,120 0.48 Missouri 1,436 2,390 0.60 Montana 260 415 0.63 Nebraska 490 727 0.67 Nevada 666 1,027 0.65 New Hampshire 410 519 0.79 New Jersey 2,564 3,215 0.80 New Mexico 462 806 0.57 New York 5,366 7,345 0.73 North Carolina 2,560 3,818 0.67 North Dakota 192 283 0.68 Northern Mariana Isl * 21 * Ohio 3,082 4,597 0.67 Oklahoma 842 1,476 0.57 Oregon 1,043 1,539 0.68 Pennsylvania 3,529 5,025 0.70 Puerto Rico 513 1,230 0.42 Rhode Island 304 410 0.74 South Carolina 1,116 1,831 0.61 South Dakota 214 326 0.66 Tennessee 1,429 2,522 0.57 Texas 5,758 9,113 0.63 Utah 640 903 0.71 Vermont 191 256 0.75 Virgin Islands 22 56 0.39 Virginia 2,111 3,079 0.69 Washington 1,880 2,657 0.71 West Virginia 438 766 0.57 Wisconsin 1,510 2,289 0.66 Wyoming 147 231 0.63 Total 80,711 119,103 0.68 # = Rounds to Zero; * = Data withheld to maintain firm confidentiality. Note: Figures may not sum to totals due to rounding. Sources: FCC Form 477, Part VI (Connections); Geolytics 2011 Block-Level Estimates (Households for U.S. and District of Columbia); Census 2010 (Housing Units for Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 35 19 Table 15 Connections by Type of End User by State as of December 31, 2011 (Connections over 200 kbps in at least one direction, in thousands) Connections Percentages State Residential Business Residential Business Total Alabama 2,652 365 87.9 12.1 3,018 Alaska 467 72 86.6 13.4 539 American Samoa * * * * * Arizona 3,787 659 85.2 14.8 4,446 Arkansas 1,657 238 87.4 12.6 1,895 California 23,152 5,586 80.6 19.4 28,738 Colorado 3,379 785 81.2 18.8 4,164 Connecticut 2,379 511 82.3 17.7 2,890 Delaware 580 126 82.2 17.8 706 District of Columbia 561 618 47.6 52.4 1,179 Florida 11,309 2,983 79.1 20.9 14,292 Georgia 5,642 1,363 80.5 19.5 7,005 Guam 74 16 82.6 17.4 90 Hawaii 949 162 85.4 14.6 1,111 Idaho 841 182 82.2 17.8 1,023 Illinois 7,810 1,969 79.9 20.1 9,779 Indiana 3,533 622 85.0 15.0 4,154 Iowa 1,513 290 83.9 16.1 1,803 Kansas 1,606 606 72.6 27.4 2,212 Kentucky 2,373 467 83.6 16.4 2,840 Louisiana 2,841 468 85.9 14.1 3,309 Maine 709 102 87.4 12.6 811 Maryland 3,906 831 82.5 17.5 4,737 Massachusetts 4,332 933 82.3 17.7 5,266 Michigan 5,042 1,663 75.2 24.8 6,705 Minnesota 3,076 840 78.6 21.4 3,916 Mississippi 1,654 194 89.5 10.5 1,848 Missouri 3,334 903 78.7 21.3 4,237 Montana 583 83 87.5 12.5 666 Nebraska 991 233 81.0 19.0 1,225 Nevada 1,745 370 82.5 17.5 2,115 New Hampshire 796 139 85.1 14.9 936 New Jersey 5,937 1,264 82.4 17.6 7,202 New Mexico 1,111 178 86.2 13.8 1,289 New York 12,307 2,910 80.9 19.1 15,217 North Carolina 5,336 1,278 80.7 19.3 6,614 North Dakota 441 76 85.4 14.6 517 Northern Mariana Isl * * * * * Ohio 6,756 1,482 82.0 18.0 8,239 Oklahoma 2,195 362 85.8 14.2 2,557 Oregon 2,359 490 82.8 17.2 2,849 Pennsylvania 7,698 1,515 83.6 16.4 9,213 Puerto Rico 1,459 177 89.2 10.8 1,636 Rhode Island 638 140 82.1 17.9 778 South Carolina 2,407 423 85.0 15.0 2,830 South Dakota 488 65 88.3 11.7 553 Tennessee 3,549 794 81.7 18.3 4,343 Texas 15,516 4,412 77.9 22.1 19,928 Utah 1,511 397 79.2 20.8 1,907 Vermont 355 62 85.1 14.9 417 Virgin Islands 66 9 88.5 11.5 75 Virginia 4,930 1,261 79.6 20.4 6,190 Washington 4,257 1,092 79.6 20.4 5,349 West Virginia 897 149 85.7 14.3 1,046 Wisconsin 2,865 703 80.3 19.7 3,568 Wyoming 343 53 86.5 13.5 396 Total 186,704 43,672 81.0 19.0 230,376 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I and VI. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 36 20 Table 16 Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction, in thousands) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Alabama 538 5 * 576 8 * 7 1,839 0 3,018 Alaska 77 3 1 * 1 * 5 334 0 539 American Samoa * * 0 * * 0 * 0 0 * Arizona 590 1 * 1,169 5 * 27 2,618 0 4,446 Arkansas 343 # * 301 5 * 2 1,214 0 1,895 California 4,417 13 * 5,034 667 * 31 18,369 0 28,738 Colorado * 1 23 848 6 * 46 2,533 0 4,164 Connecticut * 1 6 723 4 * * 1,732 0 2,890 Delaware * # 4 * * * 0 424 0 706 District of Columbia * 1 6 * 11 * * 963 0 1,179 Florida 1,998 1 * 3,549 379 * 7 8,267 0 14,292 Georgia 1,282 1 * 1,190 27 * 3 4,435 0 7,005 Guam * * * * 0 0 * * 0 90 Hawaii * * 1 * 2 * * 720 0 1,111 Idaho 191 # * 158 3 * 30 628 0 1,023 Illinois 1,549 7 * 1,857 15 * 44 6,231 0 9,779 Indiana 765 2 * 801 69 * 33 2,446 0 4,154 Iowa 389 2 * 397 35 * 25 933 0 1,803 Kansas 275 2 * 456 40 * 27 1,392 0 2,212 Kentucky 501 4 * 597 15 * 8 1,685 0 2,840 Louisiana 437 2 * 612 37 * 4 2,177 0 3,309 Maine 136 4 * 282 4 * 3 373 0 811 Maryland * 2 17 826 * * 1 2,992 0 4,737 Massachusetts * 2 19 1,415 * * 2 3,084 0 5,266 Michigan 906 6 * 1,643 8 * 29 4,036 0 6,705 Minnesota 621 22 * 820 35 * 18 2,367 0 3,916 Mississippi 299 1 * 263 2 * # 1,245 0 1,848 Missouri 870 1 15 623 11 * 14 2,656 * 4,237 Montana 122 1 2 * 5 * 16 * 0 666 Nebraska 175 1 * 324 8 * 19 686 0 1,225 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 37 21 Table 16 - Continued Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction, in thousands) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Nevada 250 # 7 * 3 * 4 1,388 0 2,115 New Hampshire 88 1 * 342 12 * # 482 0 936 New Jersey 415 1 28 1,775 * * # 4,379 0 7,202 New Mexico 278 # * 193 3 * 16 782 0 1,289 New York 871 8 47 4,116 * * 2 9,301 0 15,217 North Carolina 1,050 1 * 1,653 26 * 2 3,830 0 6,614 North Dakota 71 1 * 108 28 * 6 298 0 517 Northern Mariana Isl * 0 * * 0 0 * * 0 * Ohio 1,184 5 18 2,025 40 * 26 4,908 * 8,239 Oklahoma 387 # * 487 12 * 14 1,620 0 2,557 Oregon 364 3 * 662 75 * 14 1,705 0 2,849 Pennsylvania 1,101 5 26 2,135 * * 1 5,389 0 9,213 Puerto Rico * * 5 * * * * 1,078 0 1,636 Rhode Island * # 1 * * * * 447 0 778 South Carolina 471 * 12 691 30 * 1 1,607 0 2,830 South Dakota 63 * # 138 20 * 12 * * 553 Tennessee 593 4 * 853 67 * 4 2,766 0 4,343 Texas 2,952 7 72 2,686 406 * 75 13,613 * 19,928 Utah 310 2 * 310 21 * 45 1,209 0 1,907 Vermont 94 # * 106 4 * 1 201 0 417 Virgin Islands * 0 * * 0 * * * 0 75 Virginia 485 1 33 1,154 * * 4 3,896 0 6,190 Washington 591 3 * 1,329 69 * 11 3,297 0 5,349 West Virginia * * 2 285 2 * 2 567 0 1,046 Wisconsin 657 16 * 897 17 * 27 1,920 0 3,568 Wyoming 62 2 * 85 2 * 10 228 0 396 Total 31,338 151 792 48,257 5,884 1,190 696 142,066 3 230,376 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 38 22 Table 17 Connections by Technology by State as of December 31, 2011 (Connections at least 3 Mbps downstream and 768 kbps upstream, in thousands) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Alabama 103 # 3 422 5 * 1 * 0 752 Alaska * * * * 1 * * * 0 92 American Samoa 0 * 0 0 * 0 * 0 0 * Arizona * * 4 835 4 * 4 * 0 1,548 Arkansas 81 * 2 181 4 * * * 0 314 California 1,276 1 23 3,253 649 * 9 * 0 9,183 Colorado * * 7 801 3 * 23 579 0 1,783 Connecticut * * 2 683 4 0 * * 0 1,094 Delaware * 0 1 * * 0 0 * 0 327 District of Columbia * * 3 * 11 0 * * 0 601 Florida 585 # 17 2,701 * * 2 2,424 0 6,093 Georgia 372 # 7 1,051 19 * 1 * 0 2,532 Guam * * * * 0 0 * 0 0 8 Hawaii * * # * 2 * 0 * 0 562 Idaho 94 * 1 57 2 * 4 * 0 296 Illinois 371 2 * 1,610 12 * 15 1,702 0 3,723 Indiana 275 * * 644 60 0 6 381 0 1,369 Iowa 161 # 1 125 19 * 6 * 0 379 Kansas 64 # * 243 26 * 1 465 0 801 Kentucky 193 * 1 446 8 * 3 298 0 948 Louisiana 54 1 2 442 26 * * * 0 640 Maine 77 1 # 74 4 * * * 0 159 Maryland * * 5 779 * * # * 0 2,210 Massachusetts * # 8 1,348 * * 1 617 0 2,579 Michigan 195 1 4 1,384 7 * 2 * 0 2,777 Minnesota 217 11 * 700 22 * 2 698 0 1,653 Mississippi 31 * 1 160 1 * 0 * 0 228 Missouri 222 # 6 405 5 * 1 * * 1,236 Montana 30 * # * 4 * 1 0 0 156 Nebraska 87 * 1 250 3 * 1 * 0 390 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 39 23 Table 17 - Continued Connections by Technology by State as of December 31, 2011 (Connections at least 3 Mbps downstream and 768 kbps upstream, in thousands) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Nevada 70 * 1 * 2 * 3 363 0 778 New Hampshire 47 # * 257 12 0 0 * 0 374 New Jersey 240 * 10 1,726 * * # * 0 3,304 New Mexico 120 # 2 166 2 * 1 * 0 415 New York 448 1 20 2,725 * * 1 * 0 6,210 North Carolina 274 # * 294 20 * # 882 0 1,478 North Dakota 23 * # 84 13 0 2 * 0 143 Northern Mariana Isl * 0 * 0 0 0 * 0 0 * Ohio 471 # * 532 37 * 3 1,236 0 2,282 Oklahoma 80 * 1 314 7 * 4 191 0 598 Oregon 136 # 1 621 71 * 5 * 0 1,205 Pennsylvania 550 * 8 1,812 * * # * 0 3,980 Puerto Rico * * * * * * * * 0 242 Rhode Island * * # * * 0 * * 0 435 South Carolina 108 * 4 294 19 * # * 0 713 South Dakota 13 0 # 123 11 * 1 * 0 168 Tennessee 101 # 5 767 50 * # * 0 1,445 Texas 891 # 18 1,553 365 * 39 3,432 * 6,298 Utah 146 * 2 284 20 * 33 * 0 868 Vermont 60 * # 96 4 0 * 0 0 161 Virgin Islands 0 0 * 0 0 0 * 0 0 * Virginia 257 # 14 1,067 * * 2 * 0 2,738 Washington 238 * 6 1,247 63 * 3 * 0 2,313 West Virginia 3 0 # 228 1 * # * 0 246 Wisconsin 160 2 3 472 11 * 4 * 0 1,059 Wyoming 20 * * * 1 * 1 0 0 106 Total 10,344 27 228 34,693 5,594 # 187 30,918 # 81,991 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 40 24 Table 18 Percentage of Connections by Downstream Speed by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Over 200 kbps Upstream and State % over 200 kbps Downstream % at least 768 kbps Downstream % at least 3 Mbps Downstream % at least 6 Mbps Downstream % at least 10 Mbps Downstream Alabama 92.9 75.0 34.3 26.9 15.4 Alaska 93.8 89.2 23.9 17.6 10.5 American Samoa * * * * * Arizona 93.7 73.6 42.0 34.4 23.7 Arkansas 94.5 80.5 23.4 15.8 11.2 California 93.0 78.1 35.2 25.8 15.2 Colorado 94.5 77.6 43.8 38.3 23.8 Connecticut 94.4 76.1 40.9 33.5 23.2 Delaware 93.0 73.0 48.2 41.9 32.9 District of Columbia 92.9 73.8 51.1 45.4 14.1 Florida 94.5 85.0 50.6 40.2 24.6 Georgia 92.9 77.2 43.1 30.6 18.1 Guam * * * * * Hawaii 96.7 84.7 51.6 40.8 20.5 Idaho 91.2 68.4 40.4 22.9 9.5 Illinois 94.7 81.6 42.3 33.0 20.4 Indiana 93.2 75.8 38.3 29.2 17.5 Iowa 93.4 73.8 38.3 27.4 18.5 Kansas 92.2 78.5 46.5 34.0 12.1 Kentucky 93.0 83.6 41.4 26.5 16.6 Louisiana 92.5 82.8 27.1 18.9 13.7 Maine 92.0 77.5 41.5 32.7 9.1 Maryland 92.6 74.6 47.1 38.7 30.2 Massachusetts 93.5 74.8 49.2 42.6 34.3 Michigan 92.3 75.4 45.6 35.4 20.8 Minnesota 93.6 76.8 47.6 39.2 23.8 Mississippi 94.7 65.2 22.3 12.8 8.5 Missouri 93.9 84.4 36.9 25.4 11.8 Montana 86.6 53.7 26.0 21.1 2.7 Nebraska 89.0 62.8 38.1 26.7 19.8 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 41 25 Table 18 - Continued Percentage of Connections by Downstream Speed by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Over 200 kbps Upstream and State % over 200 kbps Downstream % at least 768 kbps Downstream % at least 3 Mbps Downstream % at least 6 Mbps Downstream % at least 10 Mbps Downstream Nevada 95.3 84.1 44.6 32.0 19.8 New Hampshire 91.4 67.4 47.4 39.8 31.5 New Jersey 92.6 72.1 46.1 40.3 32.3 New Mexico 92.2 71.1 35.0 30.0 13.0 New York 92.8 75.5 44.3 35.8 24.2 North Carolina 91.3 72.4 47.0 35.3 9.2 North Dakota 91.5 66.1 36.0 26.8 20.0 Northern Mariana Isl * * * * * Ohio 89.2 68.2 43.0 32.5 11.0 Oklahoma 95.2 89.4 31.5 19.1 14.5 Oregon 94.8 79.8 44.5 37.6 26.1 Pennsylvania 92.9 75.4 46.1 35.7 25.5 Puerto Rico 90.1 83.6 23.5 13.7 9.0 Rhode Island 94.1 78.0 56.1 47.4 38.6 South Carolina 91.1 70.1 42.9 32.2 15.1 South Dakota 91.0 68.6 35.6 33.2 25.5 Tennessee 92.2 71.7 38.9 30.6 18.6 Texas 94.9 85.1 35.4 24.2 9.4 Utah 95.4 79.8 48.4 40.3 26.4 Vermont 91.2 72.9 39.5 29.1 15.8 Virgin Islands 94.5 78.5 * * * Virginia 92.2 72.1 45.3 35.6 24.9 Washington 94.6 79.5 45.3 38.8 27.0 West Virginia 94.5 87.7 38.9 36.5 18.7 Wisconsin 94.3 81.4 42.6 32.6 16.3 Wyoming 91.5 56.9 28.6 23.4 3.6 Total 93.2 77.6 41.4 32.0 19.2 * = Data withheld to maintain firm confidentiality. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 42 26 Table 19 ADSL Connections by State 2007-2011 (Connections over 200 kbps in at least one direction, in thousands) 2007 2008 2009 2010 2011 State Dec Jun Dec Jun Dec Jun Dec Jun Dec Alabama 403 431 457 473 496 498 523 536 538 Alaska 68 72 75 77 77 77 78 79 77 American Samoa * * * * * * * * * Arizona 437 454 466 487 518 527 552 557 590 Arkansas 249 267 273 298 308 314 330 337 343 California 4,780 4,755 4,617 4,587 4,568 4,456 4,538 4,471 4,417 Colorado 573 575 624 641 651 658 663 * * Connecticut * * * * * * * * * Delaware * * * * * * * * * District of Columbia * * * * * * * * * Florida 2,046 2,045 2,005 1,962 1,988 2,006 2,070 2,104 1,998 Georgia 1,307 1,361 1,240 1,251 1,256 1,129 1,413 1,435 1,282 Guam * * * * * * * * * Hawaii * * * * * * * * * Idaho 142 154 160 169 174 177 181 185 191 Illinois 1,382 1,419 1,503 1,538 1,556 1,537 1,577 1,576 1,549 Indiana 636 651 672 699 721 725 754 763 765 Iowa 298 322 336 351 362 373 376 381 389 Kansas 236 241 243 250 260 264 271 273 275 Kentucky 367 385 421 431 454 459 473 481 501 Louisiana 333 354 385 390 404 397 396 407 437 Maine 118 120 114 123 125 126 125 134 136 Maryland 514 495 471 440 405 * 350 * * Massachusetts * * * * * * * * * Michigan 733 749 780 835 857 860 902 922 906 Minnesota 496 529 544 573 590 611 618 629 621 Mississippi 202 220 229 240 255 240 263 267 299 Missouri 683 712 727 767 805 811 846 862 870 Montana 102 108 108 111 115 119 119 123 122 Nebraska 135 143 151 158 164 167 169 173 175 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 43 27 Table 19 - Continued ADSL Connections by State 2007-2011 (Connections over 200 kbps in at least one direction, in thousands) 2007 2008 2009 2010 2011 State Dec Jun Dec Jun Dec Jun Dec Jun Dec Nevada 220 225 222 225 229 232 242 245 250 New Hampshire 100 97 91 91 86 84 85 87 88 New Jersey 735 700 666 624 568 530 486 449 415 New Mexico 200 217 231 242 250 259 266 271 278 New York 1,184 1,169 1,122 1,100 1,046 1,010 957 928 871 North Carolina 820 870 891 918 969 985 995 1,026 1,050 North Dakota 56 60 65 64 67 67 69 71 71 Northern Mariana Isl * * * * * * * * * Ohio 1,024 1,034 1,069 1,109 1,127 1,145 1,177 1,190 1,184 Oklahoma 324 334 338 349 359 361 379 384 387 Oregon 356 361 371 367 367 362 359 360 364 Pennsylvania 1,191 1,209 1,231 1,246 1,232 1,202 1,159 1,131 1,101 Puerto Rico * * * * * * * * * Rhode Island * * * * * * * * * South Carolina 359 386 400 412 428 437 434 452 471 South Dakota 48 53 56 58 58 60 58 60 63 Tennessee 499 535 541 549 559 570 557 576 593 Texas 2,464 2,475 2,608 2,706 2,784 2,797 2,898 2,943 2,952 Utah 270 284 299 280 309 312 311 309 310 Vermont 72 73 61 79 81 84 85 87 94 Virgin Islands * * * * * * * * * Virginia 568 561 553 547 536 527 507 498 485 Washington 592 600 599 596 593 589 582 583 591 West Virginia 138 147 152 160 161 162 * * * Wisconsin 528 556 556 586 612 615 646 658 657 Wyoming 53 55 57 58 58 59 59 59 62 Total 29,449 29,964 30,198 30,631 30,987 30,759 31,470 31,611 31,338 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 44 28 Table 20 Cable Modem Connections by State 2007-2011 (Connections over 200 kbps in at least one direction, in thousands) 2007 2008 2009 2010 2011 State Dec Jun Dec Jun Dec Jun Dec Jun Dec Alabama 399 417 460 478 497 513 539 556 576 Alaska * * * * * * * * * American Samoa 0 0 0 0 0 0 * * * Arizona 897 992 1,044 1,039 1,104 1,096 1,161 1,104 1,169 Arkansas 214 236 227 252 262 267 278 288 301 California 3,603 3,799 3,990 4,144 4,224 4,418 4,639 4,853 5,034 Colorado 604 626 659 693 709 744 787 817 848 Connecticut 550 576 615 626 640 672 673 713 723 Delaware * * * * * 158 156 164 * District of Columbia * * * * * * * * * Florida 2,543 2,631 2,825 2,859 2,992 3,076 3,292 3,313 3,549 Georgia 862 904 974 1,020 1,022 1,052 1,114 1,151 1,190 Guam * * * * * * * * * Hawaii * * * * * * * * * Idaho 123 127 121 130 133 137 145 150 158 Illinois 1,570 1,625 1,591 1,575 1,577 1,630 1,696 1,768 1,857 Indiana 439 456 626 641 669 697 728 766 801 Iowa 287 309 330 344 360 376 389 395 397 Kansas 369 380 415 419 435 434 441 447 456 Kentucky 435 482 452 483 497 512 530 565 597 Louisiana 485 481 518 544 559 562 586 593 612 Maine 179 197 202 224 237 259 269 286 282 Maryland 865 871 801 757 768 778 773 797 826 Massachusetts 1,136 1,159 1,291 1,253 1,250 1,339 1,343 1,401 1,415 Michigan 1,265 1,307 1,394 1,431 1,451 1,517 1,537 1,603 1,643 Minnesota 608 622 666 685 701 739 776 800 820 Mississippi 166 188 216 227 232 241 246 258 263 Missouri 498 517 560 561 586 599 604 617 623 Montana 83 90 92 102 108 113 119 127 * Nebraska 252 262 278 286 295 293 309 316 324 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 45 29 Table 20 - Continued Cable Modem Connections by State 2007-2011 (Connections over 200 kbps in at least one direction, in thousands) 2007 2008 2009 2010 2011 State Dec Jun Dec Jun Dec Jun Dec Jun Dec Nevada * * * * * * * * * New Hampshire 240 250 285 295 303 329 325 340 342 New Jersey 1,538 1,586 1,637 1,604 1,623 1,698 1,702 1,759 1,775 New Mexico 127 137 146 155 158 168 176 190 193 New York 3,342 3,548 3,749 3,850 3,886 3,982 4,013 4,091 4,116 North Carolina 1,196 1,266 1,344 1,392 1,444 1,513 1,554 1,566 1,653 North Dakota 80 83 85 88 93 90 101 96 108 Northern Mariana Isl * * * * * * * * * Ohio 1,498 1,627 1,705 1,757 1,813 1,862 1,895 1,943 2,025 Oklahoma 373 382 408 429 432 436 468 474 487 Oregon 531 554 517 528 542 576 608 640 662 Pennsylvania 1,399 1,492 1,800 1,777 1,835 1,915 1,983 2,057 2,135 Puerto Rico * * * * * * * * * Rhode Island * * * * * * * * * South Carolina 496 517 555 582 598 627 660 664 691 South Dakota 111 115 122 122 127 118 134 124 138 Tennessee 703 715 718 739 751 784 795 824 853 Texas 2,183 2,214 1,971 2,280 2,383 2,456 2,459 2,577 2,686 Utah * 212 * 243 253 268 283 303 310 Vermont * * 71 80 83 93 97 104 106 Virgin Islands 0 0 0 0 0 0 0 0 * Virginia 921 941 1,096 1,097 1,105 1,114 1,124 1,141 1,154 Washington 909 944 998 1,102 1,106 1,186 1,239 1,296 1,329 West Virginia 159 167 205 215 226 220 255 274 285 Wisconsin 676 711 759 779 802 823 846 870 897 Wyoming * * 64 70 74 76 80 82 85 Total 36,507 38,190 40,251 41,434 42,439 43,923 45,334 46,698 48,257 # = Rounds to Zero. * = Data withheld to maintain firm confidentiality. Note: Some historical data have been revised. Figures may not sum to totals due to rounding. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 46 30 Table 21 Providers of Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Alabama 24 9 20 21 28 * 21 6 0 81 Alaska 13 4 9 4 6 * 8 6 0 25 American Samoa * * 0 * * 0 * 0 0 * Arizona 25 7 26 11 25 4 25 6 0 79 Arkansas 21 7 13 16 16 * 8 5 0 55 California 36 20 48 23 28 * 38 10 0 127 Colorado 35 10 35 16 26 * 35 11 0 99 Connecticut 8 8 20 8 13 * * 4 0 37 Delaware 6 4 17 * 5 * 0 6 0 28 District of Columbia 10 8 23 * 9 * * 5 0 36 Florida 28 17 49 21 34 * 23 7 0 101 Georgia 33 15 37 32 41 * 13 8 0 105 Guam * * * * 0 0 * * 0 5 Hawaii 5 * 7 * 6 * * 5 0 21 Idaho 25 5 21 13 23 4 16 8 0 61 Illinois 59 22 47 22 34 * 54 12 0 150 Indiana 35 11 29 15 37 * 44 7 0 97 Iowa 129 28 28 41 76 * 71 11 0 210 Kansas 40 14 25 28 38 * 32 11 0 96 Kentucky 26 8 22 28 22 * 18 9 0 88 Louisiana 17 7 21 16 18 * 6 6 0 57 Maine 13 10 15 5 11 * 4 5 0 31 Maryland 17 11 32 12 16 * 7 6 0 62 Massachusetts 14 9 31 11 11 * 8 6 0 58 Michigan 41 19 36 18 21 * 30 9 0 100 Minnesota 55 18 31 18 47 * 33 6 0 108 Mississippi 20 5 21 12 13 * 4 6 0 54 Missouri 36 13 29 20 28 * 40 7 * 104 Montana 24 8 16 7 13 * 17 * 0 48 Nebraska 36 9 13 20 28 * 27 8 0 77 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 47 31 Table 21 - Continued Providers of Connections by Technology by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) State ADSL SDSL Other Wireline Cable Modem Fiber Satellite Fixed Wireless Mobile Wireless Power Line and Other Total Nevada 18 9 22 6 16 * 9 7 0 54 New Hampshire 14 8 16 6 11 * 5 6 0 39 New Jersey 20 10 38 6 16 * 4 6 0 58 New Mexico 22 10 18 7 12 * 16 10 0 52 New York 43 17 40 19 28 * 16 6 0 99 North Carolina 28 7 27 24 28 * 10 10 0 79 North Dakota 33 9 16 7 16 * 13 5 0 47 Northern Mariana Isl * 0 * * 0 0 * * 0 * Ohio 42 17 34 29 33 * 25 8 * 109 Oklahoma 40 8 25 16 17 * 17 12 0 84 Oregon 41 15 32 16 34 * 23 6 0 87 Pennsylvania 35 13 38 25 25 * 10 7 0 91 Puerto Rico * * 5 * * * * 5 0 15 Rhode Island 7 4 12 4 7 * * 5 0 26 South Carolina 21 * 18 16 16 * 5 9 0 49 South Dakota 29 4 14 7 20 * 21 4 * 57 Tennessee 23 13 24 17 24 * 18 7 0 82 Texas 69 22 53 34 46 * 61 11 * 170 Utah 17 9 18 7 16 * 13 7 0 50 Vermont 10 4 18 5 8 * 4 4 0 37 Virgin Islands * 0 * * 0 * * * 0 7 Virginia 28 14 30 15 22 * 18 8 0 73 Washington 31 8 35 17 26 * 25 7 0 87 West Virginia 8 * 16 12 10 * 5 8 0 43 Wisconsin 48 18 26 19 30 * 29 8 0 97 Wyoming 14 6 8 5 5 * 13 7 0 37 Total 869 256 274 404 618 6 712 69 5 1,681 * Indicates one to three providers. Source: FCC Form 477, Part I. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 48 32 Table 22 Percentage of Residential End-User Premises with Access to Services over 200 kbps in at Least One Direction by State as of December 31, 2011 State xDSL Availability Where ILECs Offer Local Telephone Service Cable Modem Availability Where Cable Systems Offer Cable TV Service Alabama 83 94 Alaska 80 * American Samoa * * Arizona 91 99 Arkansas 82 84 California 88 99 Colorado * 98 Connecticut * 99 Delaware * * District of Columbia * * Florida 88 97 Georgia 94 93 Guam * * Hawaii * * Idaho 87 98 Illinois 89 97 Indiana 87 97 Iowa 86 93 Kansas 87 92 Kentucky 88 94 Louisiana 85 95 Maine 85 96 Maryland * 99 Massachusetts * 99 Michigan 80 98 Minnesota 91 94 Mississippi 81 91 Missouri 85 94 Montana 84 * Nebraska 88 95 Nevada 92 * New Hampshire 87 98 New Jersey 79 97 New Mexico 88 94 New York 75 96 North Carolina 94 95 North Dakota 89 92 Northern Mariana Isl * * Ohio 89 95 Oklahoma 83 94 Oregon 92 98 Pennsylvania 82 97 Puerto Rico * * Rhode Island * * South Carolina 91 95 South Dakota 82 87 Tennessee 86 98 Texas 83 97 Utah 95 94 Vermont 89 71 Virgin Islands * * Virginia 67 96 Washington 90 97 West Virginia * 93 Wisconsin 87 98 Wyoming 84 92 Total 85 97 * = Data withheld to maintain firm confidentiality. Note: This table summarizes responses to Form 477 questions about service availability, as opposed to subscribership. xDSL includes both asymmetric and symmetric DSL. Each state-specific estimate is a weighted average of the availability percentages that ILECs or cable system operators report for the areas they serve. Reported xDSL availability is weighted by ILEC end-user switched access lines and VoIP lines. Reported cable modem availability is weighted by cable TV subscribers. The weighted averages include ILECs or cable system operators that report no availability. Figures are presented to the nearest percent. Source: FCC Form 477, Parts I and II; Warren Communications News, Inc., Television & Cable Factbook: Online (Cable General Information, February 2010). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 49 Detailed Summary Statistics: Counties and Census Tracts Contents of this section All counties Chart 15 Distribution of Counties by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households as of December 31, 2011 ................................................................................................... 51 Table 23 Distribution of Counties by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households by Technology as of December 31, 2011 ................................................................................................... 52 All census tracts Chart 16 Distribution of Census Tracts by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households as of December 31, 2011 ................................................................................................... 53 Table 24 Distribution of Census Tracts by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households by Technology as of December 31, 2011 ................................................................................................... 54 Table 25 Percentage of Census Tracts with Residential Fixed Connections by Technology as of December 31, 2011 (Connections over 200 kbps in at least one direction) .............. 55 Counties and census tracts in individual states Table 26 Distribution of Counties by Ratio of Residential Fixed Connections to County Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) ........................................................................................................ 56 Table 27 Distribution of Census Tracts by Ratio of Residential Fixed Connections to Tract Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) ....................................................................................................... 58 Maps: Residential subscription ratios by census tract Map 1 Residential Fixed Connections over 200 kbps in at Least One Direction per 1,000 Households by Census Tract as of December 31, 2011 .................................... 60 Map 2 Residential Fixed Connections at Least 768 kbps Downstream and 200 kbps Upstream per 1,000 Households by Census Tract as of December 31, 2011 .................... 61 Maps: Number of providers by census tract Map 3 Providers of Fixed Connections over 200 kbps in at Least One Direction by Census Tract as of December 31, 2011 ........................................................................ 62 Map 4 Providers of Residential Fixed Connections over 200 kbps in at Least One Direction by Census Tract as of December 31, 2011 ........................................................ 63 Map 5 Providers of Residential Fixed Connections at Least 3 mbps Downstream and 768 kbps Upstream by Census Tract as of December 31, 2011 ................................. 64 Map 6 Providers of Mobile Connections over 200 kbps in at Least One Direction by Census Tract as of December 31, 2011 ........................................................................ 65 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 50 33 Chart 15 Distribution of Counties by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates; and Census 2010. 2010 housing units proxy households in island area counties. Note: Ratios ov er 1 were set to 1. See Technical Notes at the end of the report. 0 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75 0.80 0.85 0.90 0.95 Max 0% 2% 4% 6% 8% 10% 12% 14% P e r c e n t a g e o f C o u n t i e s Number of Counties 3,234 Median 0.55 Ratio of Residential Fixed Connections to County Households 8 9 15 14 47 88 146 201 322 357 410 431 412 300 180 141 78 32 12 31 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 51 34 Table 23 Distribution of Counties by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households by Technology as of December 31, 2011 Ratio of Residential Fixed Connections to County Households Technology Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more aDSL 0.9 2.4 5.0 24.8 31.3 21.7 9.6 3.3 0.6 0.2 0.1 sDSL 82.8 16.0 0.7 0.3 0.1 0.1 0.0 0.0 0.0 0.0 0.0 Other Wireline 95.7 4.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.0 0.0 Cable Modem 13.5 9.7 10.0 18.2 17.4 14.7 9.9 4.6 1.6 0.1 0.1 FTTP 58.9 29.6 3.9 3.3 2.1 1.0 0.7 0.3 0.2 0.1 0.0 Satellite 0.6 85.5 11.4 2.3 0.1 0.1 0.0 0.0 0.0 0.0 0.0 Fixed Wireless 44.0 44.4 7.1 3.8 0.4 0.1 0.0 0.0 0.0 0.0 0.0 Power Line 100.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 All Other 99.9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Total 0.1 0.2 0.3 0.9 4.2 10.7 21.0 26.0 31.9 4.1 0.7 Note: Figures may not sum to totals due to rounding. See Technical Notes at the end of the report. Sources: FCC Form 477, Part VI; Geolytics 2011 Block-Level Estimates; and Census 2010. 2010 housing units proxy households in island area counties. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 52 49 Chart 16 Distribution of Census Tracts by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates; and Census 2000. Note: Ratios ov er 2 were set to 2. See Technical Notes at the end of the report. 0 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 Max 0 2 4 6 8 10 P e r c e n t a g e o f T r a c t s Number of Tracts 73,767 Median 0.66 Ratio of Residential Fixed Connections to Tract Households U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 53 36 Table 24 Distribution of Census Tracts by Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households by Technology as of December 31, 2011 Ratio of Residential Fixed Connections to Tract Households Technology Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more aDSL 5.2 8.1 8.8 25.6 23.2 15.6 8.2 3.2 1.4 0.3 0.3 sDSL 96.3 3.4 0.1 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Other Wireline 99.5 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Cable Modem 6.3 3.5 2.9 9.9 15.7 18.3 17.0 13.0 11.1 1.6 0.8 FTTP 79.3 8.2 1.6 2.3 2.0 2.0 1.5 1.1 1.1 0.5 0.3 Satellite 50.8 44.3 3.4 1.3 0.2 0.0 0.0 0.0 0.0 0.0 0.0 Fixed Wireless 84.3 12.3 1.7 1.2 0.3 0.1 0.0 0.0 0.0 0.0 0.0 Power Line 99.9 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 All Other 100.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Total 1.1 0.2 0.3 1.6 4.0 7.4 10.9 14.4 33.3 20.7 6.0 Note: Figures may not sum to totals due to rounding. See Technical Notes at the end of the report. Sources: FCC Form 477, Part VI; Geolytics 2011 Block-Level Estimates; and Census 2000. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 54 37 Table 25 Percentage of Census Tracts with Residential Fixed Connections by Technology as of December 31, 2011 (Connections over 200 kbps in at least one direction) Number of Providers Technology Zero One Two Three Four Five Six Seven or More aDSL 5.2 45.6 35.4 11.7 1.8 0.3 0.0 0.0 sDSL 96.3 3.5 0.2 0.0 0.0 0.0 0.0 0.0 Other Wireline 99.5 0.5 0.0 0.0 0.0 0.0 0.0 0.0 Cable Modem 6.3 80.7 12.4 0.6 0.0 0.0 0.0 0.0 FTTP 79.3 20.1 0.5 0.0 0.0 0.0 0.0 0.0 Satellite 50.8 22.3 24.3 2.7 0.0 0.0 0.0 0.0 Fixed Wireless 84.3 12.0 3.0 0.6 0.1 0.0 0.0 0.0 Power Line 99.9 0.1 0.0 0.0 0.0 0.0 0.0 0.0 aDSL and/or Cable Modem and/or FTTP 1.4 5.8 39.1 34.7 15.1 3.2 0.6 0.1 Any Technology 1.1 2.1 19.7 28.1 23.8 14.4 6.8 4.0 Note: Figures may not sum to totals due to rounding. Sources: FCC Form 477, Part VI and Census 2010. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 55 38 Table 26 Distribution of Counties by Ratio of Residential Fixed Connections to County Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households State Counties Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more Alabama 67 0 0 0 0 5 13 27 10 12 0 0 Alaska 29 0 0 2 1 2 4 6 4 9 0 1 American Samoa 5 2 1 0 1 1 0 0 0 0 0 0 Arizona 15 0 0 0 0 0 2 1 4 8 0 0 Arkansas 75 0 0 0 0 4 25 28 12 6 0 0 California 58 0 0 0 1 0 1 5 9 33 8 1 Colorado 64 0 0 0 0 1 2 8 19 22 6 6 Connecticut 8 0 0 0 0 0 0 0 0 4 4 0 Delaware 3 0 0 0 0 0 0 0 0 3 0 0 District of Columbia 1 0 0 0 0 0 0 0 0 1 0 0 Florida 67 0 0 0 0 3 0 13 10 28 12 1 Georgia 159 0 0 1 1 11 22 39 34 44 7 0 Guam 1 0 0 0 0 0 0 0 0 0 1 0 Hawaii 5 0 1 0 0 0 0 0 0 2 2 0 Idaho 44 0 0 1 1 2 5 6 14 14 1 0 Illinois 102 0 0 0 2 5 8 26 31 26 2 2 Indiana 92 0 0 0 0 1 4 27 35 23 2 0 Iowa 99 0 0 0 0 0 0 11 42 45 1 0 Kansas 105 0 0 0 0 0 1 20 40 40 4 0 Kentucky 120 0 0 0 0 6 10 32 38 33 1 0 Louisiana 64 0 0 0 0 3 11 18 17 15 0 0 Maine 16 0 0 0 0 0 0 1 2 11 2 0 Maryland 24 0 0 0 0 1 0 2 3 14 4 0 Massachusetts 14 0 0 0 0 0 0 0 0 7 5 2 Michigan 83 0 0 0 0 4 5 21 25 27 1 0 Minnesota 87 0 0 0 0 0 2 8 36 40 1 0 Mississippi 82 0 0 0 2 16 33 15 10 6 0 0 Missouri 115 0 0 1 1 5 21 36 29 22 0 0 Montana 56 0 0 0 0 0 2 16 18 20 0 0 Nebraska 93 0 0 0 0 0 7 22 32 31 1 0 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 56 39 Table 26 - Continued Distribution of Counties by Ratio of Residential Fixed Connections to County Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to County Households State Counties Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more Nevada 17 0 0 0 0 0 2 6 2 7 0 0 New Hampshire 10 0 0 0 0 0 0 0 1 7 2 0 New Jersey 21 0 0 0 0 0 0 0 0 13 8 0 New Mexico 33 0 0 0 0 2 8 7 8 7 1 0 New York 62 0 0 0 0 0 0 3 15 37 6 1 North Carolina 100 0 1 0 0 0 3 24 30 36 5 1 North Dakota 53 0 0 0 0 0 1 5 17 28 2 0 Northern Mariana Isl 4 1 0 0 3 0 0 0 0 0 0 0 Ohio 88 0 0 0 0 0 5 13 24 44 2 0 Oklahoma 77 0 0 0 0 7 18 24 18 10 0 0 Oregon 36 0 0 0 0 0 2 5 13 15 1 0 Pennsylvania 67 0 0 0 0 2 3 3 8 41 9 1 Puerto Rico 78 0 0 0 1 16 24 29 7 1 0 0 Rhode Island 5 0 0 0 0 0 0 0 0 4 1 0 South Carolina 46 0 0 0 0 3 8 10 14 10 1 0 South Dakota 66 0 0 0 0 1 5 6 21 31 2 0 Tennessee 95 0 0 0 1 8 19 28 27 11 1 0 Texas 254 0 0 1 3 13 38 73 71 50 4 1 Utah 29 0 0 0 0 1 2 1 10 14 0 1 Vermont 14 0 0 0 0 0 0 1 2 10 1 0 Virgin Islands 3 0 0 0 0 0 2 1 0 0 0 0 Virginia 134 0 2 3 11 8 15 25 27 25 14 4 Washington 39 0 0 0 0 2 2 4 6 23 2 0 West Virginia 55 0 0 0 0 2 9 14 18 11 1 0 Wisconsin 72 0 0 0 0 0 1 7 21 41 2 0 Wyoming 23 0 0 0 0 0 2 3 6 11 1 0 Total 3,234 3 5 9 29 135 347 680 840 1033 131 22 Note: Figures may not sum to totals due to rounding. See Technical Notes at the end of the report. Sources: FCC Form 477, Part VI (Connections); Geolytics 2011 Block-Level Estimates (Households for U.S. and District of Columbia); Census 2010 (Housing units for Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 57 55 Table 27 Distribution of Census Tracts by Ratio of Residential Fixed Connections to Tract Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households State Tracts Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more Alabama 1,179 2 2 2 30 97 197 224 209 304 91 21 Alaska 167 2 1 2 7 8 7 12 25 78 13 12 American Samoa 18 3 6 1 4 1 1 1 0 0 0 1 Arizona 1,526 18 14 9 21 49 74 147 196 486 421 91 Arkansas 686 0 4 1 20 73 129 138 122 150 42 7 California 8,036 42 18 22 147 278 342 552 817 2,453 2,635 730 Colorado 1,249 12 0 3 2 16 37 90 170 450 394 75 Connecticut 829 3 0 0 0 2 18 44 59 282 402 19 Delaware 215 1 0 1 2 7 15 28 17 52 51 41 District of Columbia 179 1 0 0 1 12 17 13 26 48 53 8 Florida 4,199 29 4 8 19 91 199 403 536 1,430 1,037 443 Georgia 1,964 10 3 0 23 103 190 299 338 624 322 52 Guam 56 7 1 0 2 0 0 2 2 1 2 39 Hawaii 326 7 1 1 3 1 4 9 31 130 99 40 Idaho 298 1 2 2 3 9 17 43 78 114 28 1 Illinois 3,121 6 3 5 40 109 291 420 484 1,127 542 94 Indiana 1,508 3 1 2 10 33 121 258 359 527 186 8 Iowa 825 2 1 0 1 6 23 97 229 401 58 7 Kansas 770 7 1 0 5 19 49 86 187 261 137 18 Kentucky 1,115 7 0 2 18 38 111 182 248 373 108 28 Louisiana 1,136 11 0 0 18 68 169 216 224 323 97 10 Maine 351 0 0 0 0 1 6 24 46 193 68 13 Maryland 1,394 9 1 2 34 111 116 122 121 270 264 344 Massachusetts 1,471 10 2 1 5 12 42 96 135 481 474 213 Michigan 2,767 22 3 3 46 162 275 293 382 1,035 526 20 Minnesota 1,335 4 1 2 5 10 48 120 255 643 233 14 Mississippi 661 3 0 4 20 100 153 133 81 126 28 13 Missouri 1,393 4 4 5 20 112 157 211 252 408 203 17 Montana 271 2 0 2 3 7 13 45 61 113 16 9 Nebraska 532 2 0 0 0 4 26 61 115 213 91 20 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 58 56 Table 27 - Continued Distribution of Census Tracts by Ratio of Residential Fixed Connections to Tract Households by State as of December 31, 2011 (Connections over 200 kbps in at least one direction) Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Tract Households State Tracts Zero Greater than 0 and no more than 5% Greater than 5 and no more than 10% Greater than 10 and no more than 20% Greater than 20 and no more than 30% Greater than 30 and no more than 40% Greater than 40 and no more than 50% Greater than 50 and no more than 60% Greater than 60 and no more than 80% Greater than 80 and no more than 100% 100% or more Nevada 683 5 0 3 9 27 47 85 88 259 140 20 New Hampshire 294 2 0 1 0 0 1 6 23 127 122 12 New Jersey 2,004 8 2 1 6 16 48 89 174 608 821 231 New Mexico 499 6 10 6 16 24 58 81 88 151 45 14 New York 4,900 63 5 11 24 87 142 274 627 1,974 1,426 267 North Carolina 2,183 13 3 1 14 57 150 304 371 715 419 136 North Dakota 205 0 0 0 0 2 9 18 43 102 24 7 Northern Mariana Isl 22 3 0 1 1 4 0 0 3 0 0 10 Ohio 2,946 6 0 2 12 83 215 349 500 1,190 553 36 Oklahoma 1,046 1 9 11 39 80 135 187 162 262 137 23 Oregon 827 2 0 1 4 6 27 75 161 375 157 19 Pennsylvania 3,217 18 16 13 40 86 186 259 410 1,263 649 277 Puerto Rico 903 15 2 25 170 176 177 114 80 48 36 60 Rhode Island 241 0 0 0 0 0 6 14 31 102 82 6 South Carolina 1,097 9 0 0 20 72 144 185 167 334 115 51 South Dakota 222 1 0 0 1 3 11 17 61 101 22 5 Tennessee 1,497 12 3 4 34 116 187 287 281 411 135 27 Texas 5,253 28 17 34 169 363 683 765 715 1,380 804 295 Utah 588 4 2 2 10 6 9 40 83 274 128 30 Vermont 184 1 0 0 0 0 1 4 25 101 41 11 Virgin Islands 29 0 0 1 4 4 3 4 3 1 5 4 Virginia 1,895 21 23 34 72 129 215 241 196 337 233 394 Washington 1,446 1 0 2 14 22 57 105 195 610 369 71 West Virginia 484 0 5 10 21 19 49 63 96 172 30 19 Wisconsin 1,393 3 3 0 9 32 80 133 252 638 229 14 Wyoming 132 1 0 0 1 5 8 17 26 58 13 3 Total 73,767 453 173 243 1,199 2,958 5,495 8,085 10,666 24,689 15,356 4,450 Note: Figures may not sum to totals due to rounding. See Technical Notes at the end of the report. Sources: FCC Form 477, Part VI (Connections); Geolytics 2011 Block-Level Estimates (Households for U.S. and District of Columbia); Census 2000 (Households for Puerto Rico, American Samoa, Guam, Northern Mariana Islands and U.S. Virgin Islands). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 59 SymbologyConnections per 1000 HouseholdsZeroZero < x <= 200200 < x <= 400400 < x <= 600600 < x <= 800800 < x Map 1Residential Fixed Connections over 200 kbps in at Least One Direction per 1,000 Householdsby Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of residential connections per 1,000 households bycensus tract. Connections have information transfer rates greater than 200 kbpsin at least one direction and include all technologies except terrestrial mobile wireless. Connections data are from FCC Form 477 Part VI. The census tract boundaries are from TIGER.Household counts for tracts in the U.S. are 2011 estimates from Geolytics. Household countsfor the territories are from Census 2000. For more information about census tracts please seeCensus 2010 Summary File 1 Technical Documentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 60 SymbologyConnections per 1000 HouseholdsZeroZero < x <= 200200 < x <= 400400 < x <= 600600 < x <= 800800 < x Map 2Residential Fixed Connections at Least 768 kbps Downstream and 200 kbps Upstreamper 1,000 Households by Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of residential connections per 1,000 householdsby census tract. Connections have information transfer rates greater than 200 kbpsupstream and at least 768 kbps downstream. All technologies except terrestrialmobile wireless are included. Connections are from FCC Form 477 Part VI. The census tract boundaries are from TIGER.Household counts for tracts in the U.S. are 2011 estimates from Geolytics. Householdcounts for the territories are from Census 2000. For more information about censustracts please see Census 2010 Summary File 1 Technical Documentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 61 SymbologyProvider Count (exc. Mobile Wireless)Zero1 to 34 to 67 or more Map 3Providers of Fixed Connections over 200 kbps in at Least One Directionby Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of providers of fixed connectionsby census tract. Connections have information transfer ratesgreater than 200 kbps in at least one direction and include alltechnologies except terrestrial mobile wireless. Provider data are from FCC Form 477 Part VI. The census tractboundaries are from TIGER. For more information about censustracts please see Census 2010 Summary File 1 TechnicalDocumentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 62 SymbologyProvider Count (exc. Mobile Wireless)Zero1 to 34 to 67 or more Map 4Providers of Residential Fixed Connections over 200 kbps in at Least One Direction by Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of providers of fixed connections bycensus tract. A provider is counted only if it reported residentialconnections in the tract. Connections have information transferrates greater than 200 kbps in at least one direction and includeall technologies except terrestrial mobile wireless. Provider data are from FCC Form 477 Part VI. The census tractboundaries are from TIGER. For more information about censustracts please see Census 2010 Summary File 1 TechnicalDocumentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 63 SymbologyProvider Count (exc. Mobile Wireless)Zero1 to 34 to 67 or more Map 5Providers of Residential Fixed Connections at Least 3 Mbps Downstream and 768 kbps Upstreamby Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of providers of fixed connections by census tract.A provider is counted only if it reported residential connections in the tract.Connections have information transfer rates of at least 3 Mbps downstreamand at least 768 kbps upstream and include all technologies except terrestrial mobilewireless. Provider data are from FCC Form 477 Part VI. The census tract boundariesare from TIGER. For more information about census tracts please see Census2010 Summary File 1 Technical Documentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 64 SymbologyProviders (Mobile Wireless)Zero1 to 34 to 67 or more Map 6Providers of Mobile Connections over 200 kbps in at Least One Directionby Census Tract as of December 31, 2011 P u e r t o R i c or t i H a w a i ii i A l a s k al This map shows the number of potential providers of mobile connectionswith information transfer rates greater than 200 kbps in at least one direction bycensus tract. Providers are counted if they indicate that service is available ina tract over a network the provider operates. Provider data are from FCC Form 477 Part VI. The census tract boundaries arefrom TIGER. For more information about census tracts please see Census 2010Summary File 1 Technical Documentation, page A-12. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 65 Detailed Correlation Results: Demographic Measures Contents of this section Household income Chart 17 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Income Deciles as of December 31, 2011 (County Data) .................... 67 Chart 18 Subscribership Ratio Distributions by Income Deciles as of December 31, 2011 ............ 68 Household densi ty Chart 19 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Density Deciles as of December 31, 2011 (County Data) .................... 69 Chart 20 Subscribership Ratio Distributions by Density Deciles as of December 31, 2011 ........... 70 Education Chart 21 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Share of College Graduates in Deciles as of December 31, 2011 (County Data) .................................................................................................................... 71 Chart 22 Subscribership Ratio Distributions by Share of Population with a College Degree (in Deciles) as of December 31, 2011 ............................................................................... 72 Age Chart 23 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Average Age in Deciles as of December 31, 2011 (County Data) ....... 73 Chart 24 Subscribership Ratio Distributions by Average Age of County Population (in Deciles) as of December 31, 2011 .............................................................................. 74 Race Chart 25 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Share White Alone in Deciles as of December 31, 2011 (County Data) .................................................................................................................... 75 Chart 26 Subscribership Ratio Distributions by Share White Alone (in Deciles) as of December 31, 2011 ................................................................................................... 76 Technology and household density Chart 27 Subscribership Ratios by Technology and Tract Household Density as of December 31, 2011 ............................................................................................................ 77 Income and household density Chart 28 Average Subscribership Ratios by Income and Household Density as of December 31, 2011, by Tract ............................................................................................ 78 Chart 29 Median Ratios of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Income and Density as of December 31, 2011 ..................... 79 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 66 42 Chart 17 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Income Deciles as of December 31, 2011 (County Data) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (Median household income). one direction across all counties in decile N and all deciles less than N to the number of households in all the counties in decile N and deciles less than N.decile to the sum of households across counties in the decile. The height of the blue, cumulativ e bar f or decile N represents the ratio of the sum of residential f ixed connections ov er 200 kbps in at least Census Bureau. For each decile, the height of any red, non-cumulativ e bar represents the ratio of the sum of residential f ixed connections ov er 200 kbps in at least one direction across counties in the This chart shows cumulativ e and non-cumulativ e subscribership ratios by income deciles. Counties were grouped into income deciles based on county median household income in 2009, as reported by the Lower Income Counties Ranked by Median Household Income, in Deciles Higher Income Cumulative Not Cumulative 0.41 0.41 0.46 0.50 0.48 0.52 0.50 0.55 0.53 0.59 0.56 0.63 0.58 0.64 0.61 0.69 0.64 0.70 0.68 0.79 S u b s c r i b e r s h i p R a t i o 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 1 2 3 4 5 6 7 8 9 10 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 67 43 Max Q1 Q3 Median Min Chart 18 Subscribership Ratio Distributions by Income Deciles as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (Median household income). observ ation below Q3+1.5(Q3-Q1); and is any data point bey ond Q1-1.5(Q3-Q1) or Q3+1.5(Q3-Q1). Ratios greater than 1 were set to 1. but note also that + denotes the position of the av erageresidential subscribership ratio taken across all counties in the decile; is the minimum observ ation abov e Q1-1.5(Q3-Q1); T is the maximum Note: Each box plot shows the distribution of residential subscribership to connections ov er 200 kbps in at least one direction f or counties in the income decile. Some of the f eatures are labeled, 1 2 3 4 5 6 7 8 9 10 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 S u b s c r i b e r s h i p R a t i o Lower Income Median Household Income by Decile Higher Income Subscribership Ratio Average 0.39 Median 0.39 0.45 0.45 0.48 0.47 0.51 0.51 0.54 0.54 0.57 0.58 0.57 0.58 0.61 0.62 0.64 0.66 0.72 0.75 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 68 44 Chart 19 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Density Deciles as of December 31, 2011 (County Data) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and Census 2010 (County land area). and deciles less than N.the sum of residential f ixed connections ov er 200 kbps in at least one direction across all counties in decile N and all deciles less than N to the number of households in all the counties in decile N ov er 200 kbps in at least one direction across counties in the decile to the sum of households across counties in the decile. The height of the blue, cumulativ e bar f or decile N represents the ratio of estimated county households in 2010 to county land area f rom the Census Bureau. For each decile, the height of any red, non-cumulativ e bar represents the ratio of the sum of residential f ixed connectionsThis chart shows cumulativ e and non-cumulativ e subscribership ratios by density deciles. Counties were grouped into density deciles based on households per square mile, calculated as the ratio of Lower Density Counties Ranked by Household Density, in Deciles Higher Density Cumulative Not Cumulative 0.54 0.54 0.54 0.54 0.53 0.52 0.52 0.51 0.52 0.52 0.53 0.54 0.54 0.58 0.57 0.63 0.62 0.69 0.68 0.73 S u b s c r i b e r s h i p R a t i o 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 1 2 3 4 5 6 7 8 9 10 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 69 45 Max Q1 Q3 Median Min Chart 20 Subscribership Ratio Distributions by Density Deciles as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and Census 2010 (County land area). observ ation below Q3+1.5(Q3-Q1); and is any data point bey ond Q1-1.5(Q3-Q1) or Q3+1.5(Q3-Q1). Ratios greater than 1 were set to 1. but note also that + denotes the position of the av erage residential subscribership ratio taken across all counties in the decile; is the minimum observ ation abov e Q1-1.5(Q3-Q1); T is the maximum Note: Each box plot shows the distribution of residential subscribership to connections ov er 200 kbps in at least one direction f or counties in the density decile. Some of the f eatures are labeled, 1 2 3 4 5 6 7 8 9 10 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 S u b s c r i b e r s h i p R a t i o Lower Density County Household Density by Decile Higher Density Subscribership Ratio Average 0.53 Median 0.54 0.53 0.54 0.47 0.48 0.47 0.47 0.48 0.49 0.51 0.50 0.55 0.55 0.60 0.60 0.66 0.66 0.67 0.70 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 70 46 Chart 21 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Share of College Graduates in Deciles as of December 31, 2011 (County Data) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (County educational attainment). less than N.residential f ixed connections ov er 200 kbps in at least one direction across all counties in decile N and all deciles less than N, to the number of households in all the counties in decile N and deciles 200 kbps in at least one direction across counties in the decile to the sum of households across counties in the decile. The height of the blue, cumulativ e bar f or decile N represents the ratio of the sum of least 25 y ears of age with a college degree or higher educational attainment. For each decile, the height of any red, non-cumulativ e bar represents the ratio of the sum of residential f ixed connections ov erThis chart shows cumulativ e and non-cumulativ e subscribership ratios by county share of college graduates in deciles. Counties were grouped into deciles based on the share of the county population at Lower Share Counties Ranked by Share of College Graduates, in Deciles Higher Share Cumulative Not Cumulative 0.42 0.42 0.45 0.46 0.47 0.49 0.49 0.53 0.51 0.57 0.53 0.59 0.55 0.62 0.58 0.65 0.63 0.70 0.68 0.77 S u b s c r i b e r s h i p R a t i o 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 1 2 3 4 5 6 7 8 9 10 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 71 47 Max Q1 Q3 Median Min Chart 22 Subscribership Ratio Distributions by Share of Population with a College Degree (in Deciles) as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (County educational attainment). observ ation below Q3+1.5(Q3-Q1); and is a data point bey ond Q1-1.5(Q3-Q1) or Q3+1.5(Q3-Q1). Ratios greater than 1 were set to 1. but note also that + denotes the position of the av erage residential subscribership ratio taken across all counties in the decile; is the minimum observ ation abov e Q1-1.5(Q3-Q1); T is the maximum Note: Each box plot shows the distribution of residential subscribership to connections ov er 200 kbps in at least one direction f or counties in the share decile. Some of the f eatures are labeled, 1 2 3 4 5 6 7 8 9 10 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 S u b s c r i b e r s h i p R a t i o Lower Share County Share of College Graduates by Decile Higher Share Subscribership Ratio Average 0.41 Median 0.41 0.43 0.44 0.46 0.47 0.50 0.51 0.54 0.54 0.55 0.56 0.58 0.59 0.60 0.61 0.66 0.67 0.74 0.75 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 72 48 Chart 23 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Average Age in Deciles as of December 31, 2011 (County Data) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (County av erage age). across all counties in decile N and all deciles less than N, to the number of households in all the counties in decile N and deciles less than N.households across counties in the decile. The height of the blue, cumulativ e bar f or decile N represents the ratio of the sum of residential f ixed connections ov er 200 kbps in at least one direction decile, the height of any red, non-cumulativ e bar represents the ratio of the sum of residential f ixed connections ov er 200 kbps in at least one direction across counties in the decile to the sum of This chart shows cumulativ e and non-cumulativ e subscribership ratios by county av erage age in deciles. Counties were grouped into deciles based on the av erage age of the county population. For each Lower Average Age Counties Ranked by Average Age, in Deciles Higher Average Age Cumulative Not Cumulative 0.67 0.67 0.69 0.71 0.69 0.67 0.69 0.68 0.69 0.69 0.68 0.66 0.68 0.61 0.68 0.63 0.68 0.62 0.68 0.71 S u b s c r i b e r s h i p R a t i o 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 1 2 3 4 5 6 7 8 9 10 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 73 49 Max Q1 Q3 Median Min Chart 24 Subscribership Ratio Distributions by Average Age of County Population (in Deciles) as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (County av erage age). observ ation below Q3+1.5(Q3-Q1); and is a data point bey ond Q1-1.5(Q3-Q1) or Q3+1.5(Q3-Q1). Ratios greater than 1 were set to 1. but note also that + denotes the position of the av erage residential subscribership ratio taken across all counties in the decile; is the minimum observ ation abov e Q1-1.5(Q3-Q1); T is the maximum Note: Each box plot shows the distribution of residential subscribership to connections ov er 200 kbps in at least one direction f or counties in the av erage age decile. Some of the f eatures are labeled, 1 2 3 4 5 6 7 8 9 10 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 S u b s c r i b e r s h i p R a t i o Lower Average Age County Average Age by Decile Higher Average Age Subscribership Ratio Average 0.59 Median 0.62 0.59 0.60 0.55 0.56 0.53 0.52 0.54 0.54 0.53 0.52 0.51 0.51 0.52 0.53 0.54 0.55 0.56 0.57 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 74 50 Chart 25 Ratio of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Share White Alone in Deciles as of December 31, 2011 (County Data) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (Race). connections ov er 200 kbps in at least one direction across all counties in decile N and all deciles less than N, to the number of households in all the counties in decile N and deciles less than N.one direction across counties in the decile to the sum of households across counties in the decile. The height of the blue, cumulativ e bar f or decile N represents the ratio of the sum of residential f ixed population that reported their race as white alone. For each decile,the height of any red, non-cumulativ e bar represents the ratio of the sum of residential f ixed connections ov er 200 kbps in at least This chart shows cumulativ e and non-cumulativ e subscribership ratios by the share of county population white alone in deciles. Counties were grouped into deciles based on the share of the county Lower Share Counties Ranked by Share of Population White, in Deciles Higher Share Cumulative Not Cumulative 0.68 0.68 0.69 0.69 0.69 0.69 0.69 0.71 0.69 0.68 0.69 0.66 0.69 0.64 0.68 0.61 0.68 0.58 0.68 0.54 S u b s c r i b e r s h i p R a t i o 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 1 2 3 4 5 6 7 8 9 10 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 75 51 Max Q1 Q3 Median Min Chart 26 Subscribership Ratio Distributions by Share White Alone (in Deciles) as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (Race). is a data point bey ond Q1-1.5(Q3-Q1) or Q3+1.5(Q3-Q1). Ratios greater than 1 were set to 1. residential subscribership ratio taken across all counties in the decile; is the minimum observ ation abov e Q1-1.5(Q3-Q1); T is the maximum observ ation below Q3+1.5(Q3-Q1); and deciles based on the share of the county population that reported their race as white alone. Some of the f eatures are labeled, but note also that + denotes the position of the av erage Note: Each box plot shows the distribution of residential subscribership to connections ov er 200 kbps in at least one direction f or counties in each race decile. Counties were grouped into 1 2 3 4 5 6 7 8 9 10 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 S u b s c r i b e r s h i p R a t i o Lower Share County Share White Alone by Decile Higher Share Subscribership Ratio Average 0.46 Median 0.44 0.51 0.50 0.55 0.55 0.58 0.58 0.59 0.58 0.58 0.58 0.58 0.58 0.56 0.56 0.54 0.55 0.52 0.53 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 76 52 Lowest Density Highest Density Chart 27 Subscribership Ratios by Technology and Tract Household Density as of December 31, 2011 (Residential fixed connections over 200 kbps in at least one direction) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and Census 2010 (Tract land area). connections to households across tracts in the percentile. estimated tract households in 2011 to tract land area f rom the Census Bureau. For each percentile, the height of the bar represents the household-weighted av erage ratio of residential f ixed This chart shows subscribership ratios by technology and household density . Tracts were grouped into 100 density percentiles based on households per square mile, calculated as the ratio of aDSL Cable Modem FTTP Satellite Fixed Wireless P e r c e n t a g e o f R e s i d e n t i a l F i x e d H i g h - S p e e d C o n n e c t i o n s 0 10 20 30 40 50 60 70 80 90 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 77 53 Richest Poorest Lowest Density Highest Density 0% 20% 40% 60% 80% 100% Chart 28 Average Subscribership Ratios by Income and Household Density as of December 31, 2011 (Residential fixed connections over 200 kbps in at least one direction by Tract) Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); Census 2010 (Tract land area); 2007-2011 ACS 5-y ear Estimates (Median household income). residential f ixed connections to households across tracts in the decile. estimated tract households in 2011 to tract land area f rom the Census Bureau, and median household income. For each quantile, the height of the bar represents the household-weighted av erage ratio of This chart shows subscribership ratios by household density and income quantiles. Tracts were grouped into 400 density /income quantiles based on households per square mile, calculated as the ratio of U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 78 54 M e d i a n R a t i o o f C o n n e c t i o n s t o H o u s e h o l d s 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Lower Density Tract Density (Households per Square Mile) in Deciles Higher Density 1 2 3 4 5 6 7 8 9 10 Chart 29 Median Ratios of Residential Fixed Connections over 200 kbps in at Least One Direction to Households by Income and Density Tract Data as of December 31, 2011 Sources: FCC Form 477, Part VI; Geoly tics 2011 Block-Lev el Estimates (Households in 2011); and 2007-2011 ACS 5-y ear Estimates (Median household income). Tract Median Income in Deciles less than $27,617 $27,617 to $34,524 $34,524 to $39,861 $39,861 to $44,688 $44,688 to $50,231 $50,231 to $56,012 $56,012 to $63,801 $63,801 to $74,600 $74,600 to $92,321 more than $92,321 U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 79 Technical Notes General Detailed information about FCC Form 477 reporting requirements is available at www.fcc.gov/form477. Wherever a number of providers is cited in this report, multiple Form 477 filers within a holding company structure count as one provider. Form 477 collects information about Internet access connections in service to end-user locations that are advertised to deliver information to and/or from the end user – that is, in at least one direction – at transfer rates (“speeds”) above 200 kilobits per second (kbps). Information is collected about connections in 72 speed tiers (nine upstream tiers and eight downstream) defined by ranges of upstream speeds and downstream speeds. Connections are further categorized by the technology employed by the part of the connection that terminates at the end-user location. “End users” are residential, business, institutional, or government entities who use services for their own purposes and who do not resell such services to other entities. Facilities-based providers report information about connections they provide directly to their own end-user customers and also connections that they provide to Internet Service Providers for resale to end users. For Form 477 purposes, the facilities-based provider of a connection is the entity that owns the portion of the physical facility that terminates at the end-user location, obtains an unbundled network element (UNE), special access line, or other leased facility that terminates at the end-user location and provisions/equips it as a connection that transfers information at rates over 200 kbps in at least one direction, or provisions/equips a wireless channel that transfers information at rates over 200 kbps in at least one direction to the end-user location over licensed spectrum or over spectrum that the provider uses on an unlicensed basis. The mutually exclusive Form 477 technology categories are: asymmetric Digital Subscriber Line (“aDSL” in this report), symmetric Digital Subscriber Line (“sDSL”), other wireline, cable modem, optical fiber to the end-user premises (“FTTP”), satellite, fixed wireless (using licensed or unlicensed spectrum), mobile wireless (using licensed or unlicensed spectrum), electric power line, and all other (which is included to capture deployment of additional technologies over time). In the Form 477 data collection, aDSL-based services delivered over fiber-to-the-node architecture are reported in the aDSL category. The other wireline category comprises T1/DS1, T3/DS3, and other copper-based connections, not elsewhere categorized, that deliver Internet access service at the end-user location. Ethernet connections delivering Internet access service are reported in the other wireline category if the connection terminates over copper and in the FTTP category if the connection terminates over fiber. Connections deployed over hybrid fiber-coax (HFC) architecture are reported in the cable modem category. Wireless ISPs (“WISPs”) report in the fixed wireless category if providing service to dispersed, fixed end-user locations and report in the mobile wireless category if providing a commercial service that can be received at any location within a service footprint. Wireless local area networks (such as Wi-Fi hotspots) that only enable local distribution and sharing of a premises connection are not included, although the shared premises connection is included. Numbers of connections presented in this report are not adjusted for the number of persons at a single end-user location who have access to, or who use, the Internet access services delivered over the connection to that location. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 80 Numbers of residential connections are estimated based on the total connections and percentage- residential connections information reported on Form 477. Census tracts Starting with data as of December 31, 2008, facilities-based providers of reportable fixed-location Internet access connections must report connection counts and percentage residential information at the census tract level of detail. Because of the inherent mobility of their service, facilities-based mobile wireless providers do not report subscriber counts by census tract. Instead, they report the census tracts in the state that best represent the areas where service is available over the provider’s own network, for each of the speed tiers in which the provider offers service. The census tract-level data summarized in this report were collected for tracts in the 2010 decennial census. For the purposes of this report, there are 73,767 census tracts because we exclude census tracts delineated specifically to cover large bodies of water. About 110 of the census tracts have population but no households because the population resides in group living quarters. For the purpose of estimating residential subscribership rates by census tract, we assume these census tracts have no reportable residential Internet access service because persons residing in group quarters would have Internet access over a business connection provided to the operator of the group quarters. Therefore, these census tracts are included in the “zero” column. Decline in reported mobile wireless connections between June 2008 and December 2008 Changed reporting instructions starting in December 2008 caused a one-time decrease in the reported number of mobile wireless Internet access service connections, from about 60 million in June 2008 to about 25 million in December 2008. For reporting periods through June 30, 2008, Form 477 had instructed mobile wireless providers to report the number of subscribers whose mobile device (such as a wireless modem laptop card, smartphone, or handset) was capable of sending or receiving data at speeds above 200 kbps. The Commission found these instructions insufficiently precise to enable it to determine, from the reported data, the number of subscribers making regular use of Internet access service above 200 kbps as part of their mobile service package. Starting with the December 31, 2008 data, therefore, Form 477 requires mobile wireless providers to report the number of subscribers that have a capable device (as discussed above) for which the subscription includes a data plan for transferring, on a monthly basis, either a specified or an unlimited amount of data to and from Internet sites of the subscriber’s choice, and excluding subscribers whose choice of content is restricted to only customized- for-mobile content (for example, text and multimedia messaging, or the capacity to download ringtones and games). Starting with the December 31, 2008, data, providers also must report, explicitly and separately, total subscribers with a device capable of sending or receiving data at speeds above 200 kbps, irrespective of the service plan purchased. The number of such devices reported for December 2008 was about 86 million. That figure is not directly comparable to mobile wireless connections reported for June 2008 or earlier reporting periods, however, because individual providers – to a varying and largely unknown degree – included or excluded subscribers with service plans for less than full Internet access in the earlier data. Finally, the Form 477 modifications adopted for the December 31, 2008, and later, data specify how mobile wireless providers should distinguish between residential subscribers and other subscribers, and U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 81 some of these providers consequently reported a larger share of residential subscribers than they had reported for earlier dates. Ratios of residential fixed-location connections to households that exceed 100% Starting with data as of December 31, 2008, information about connections over fixed-location technologies must be reported for individual census tracts. This allows us to estimate the share of households with fixed-location connections in individual census tracts by taking the ratio of the reported number of fixed-location residential service connections to the estimated number of households. In the year-end 2009 data, we continue to find “outlier” estimates at or above 100% and to find that the number of outliers is substantially reduced when estimates are made for individual counties rather than for individual census tracts. Possible explanations of ratios at or above 100% include (1) geocoding misallocations of service locations to census tracts; (2) proper allocation of connections to the county level by some filers, but improper allocation of all connections to a single tract in the county; (3) possible overestimation of residential connections in service plans for which the customer base is primarily residential; and (4) connections at seasonally or occasionally occupied housing units, such as vacation homes, while the household is counted elsewhere. The numbers of households in census tracts that were used to generate the estimated ratios are themselves estimates (for 2010, from GeoLytics, Inc.), which could have an independent effect. Maps showing number of providers by census tract Readers of previous reports in this series may note certain differences in the provider-count maps in this report as compared to maps for June 30, 2008 and earlier dates, which showed the number of providers by 5-digit geographical ZIP Code. The ZIP Code-based maps counted (at the holding company level) each provider with any fixed-location connections (wired, terrestrial fixed wireless, or satellite) reported for the ZIP Code and also any mobile wireless service provider who listed the ZIP Code as part of its service area. By contrast, in this report we provide separate maps for providers (counted at the holding company level) of fixed-location connections and for mobile wireless providers. Also, we present maps showing the number of providers that reported any residential fixed-location connections, thereby excluding any providers of exclusively business fixed-location connections in the census tract. Maps showing residential subscribership rates by census tract The two maps based on estimated Internet access connections over 200 kbps in at least one direction per 1,000 households (that is, estimated household subscribership, or adoption, rates) are not comparable to ZIP Code-based maps developed from FCC Form 477 data for June 30, 2008 and earlier dates because numbers of connections were never reported for individual ZIP Codes. Readers should note that these two maps (1) exclude all connections identified as business connections and (2) necessarily exclude residential mobile wireless connections (which are reported for the state but not for individual census tracts). U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 82 Glossary Term Definition aDSL Asymmetric Digital Subscriber Line: A digital local loop typically using copper facilities and providing greater bandwidth in one direction than the other. Cable modem service A service which offers customers access to the Internet over a cable system. Downstream speed Speed of transmission from the Internet to the end user. End users Residential, business, institutional, or government entities who use services for their own purposes and who do not resell such services to other entities. Facilities-based provider Entity that owns the portion of the physical facility that terminates at the end-user location, obtains an unbundled network element (UNE), special access line, or other leased facility that terminates at the end-user location and provisions/equips it as a connection that transfers information at rates over 200 kbps in at least one direction, or provisions/equips a wireless channel that transfers information at rates over 200 kbps in at least one direction to the end-user location over licensed spectrum or over spectrum that the provider uses on an unlicensed basis. Fixed wireless A radio communication service between specified fixed points. Fixed-location technologies All technologies other than terrestrial mobile wireless. FTTH or FTTP Fiber to the Home (Premises): A network access architecture in which optical fiber is deployed all the way to the customer’s home (premises). Internet access service Service that provides end users access to the Internet. ISPs Internet Service Providers: Companies or organizations that provide Internet access service (see above). iVoIP Interconnected Voice Over Internet Protocol: A service that enables real- time, two-way voice communications; requires a broadband connection from the user’s location; requires Internet-protocol compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. Mobile wireless service A radio communication service between mobile and fixed stations, or between mobile stations. Mobile wireless provider Provider of mobile wireless service (see above). Other wireline All copper-wire based technologies other than DSL technologies; Ethernet over copper and T-1 are examples. Power line Internet access service delivered over electric power transmission lines. Satellite communications A telecommunications service provided via one or more satellite relays and their associated uplinks and downlinks. sDSL Symmetric Digital Subscriber Line: DSL technology that provides equal bandwidth for both uploads and downloads. U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 83 Speed tiers Sub-groupings defined by ranges of upstream speeds and downstream speeds. Upstream speed Speed of transmission from the end user to the Internet. Wi-Fi hotspot Wireless Fidelity: Generic term referring to any type of IEEE 802.11 wireless network. A hotspot is a small geographic area in which users can gain access to a Wi-Fi network which in turn connects to the Internet. Wireless service Telephone, Internet, data, and other services provided to customers through the transmission of signals over networks of radio towers. Wireless service provider Provider of wireless service (see above). Wireless telecommunications Any means of electronic data transfer using electromagnetic means, most commonly radio waves. WISP Wireless ISP: A company that provides end users with wireless access to the Internet, most commonly by using radio spectrum designated for unlicensed use. WLAN Wireless local area network: A WLAN uses radio waves to connect user devices to a local area network (LAN), thereby extending an existing wired LAN. . U.S. Federal Communications Commission Internet Access Services: Status as of December 31, 2011 84 Customer Response Publication: Internet Access Services: Status as of December 31, 2011 You can help us provide the best possible information to the public by completing this form and returning it to the Industry Analysis and Technology Division of the FCC's Wireline Competition Bureau. 1. Please check the category that best describes you: ____ press ____ current telecommunications carrier ____ potential telecommunications carrier ____ business customer evaluating vendors/service options ____ consultant, law firm, lobbyist ____ other business customer ____ academic/student ____ residential customer ____ FCC employee ____ other federal government employee ____ state or local government employee ____ Other (please specify) 2. Please rate the report: Excellent Good Satisfactory Poor No opinion Data accuracy (_) (_) (_) (_) (_) Data presentation (_) (_) (_) (_) (_) Timeliness of data (_) (_) (_) (_) (_) Completeness of data (_) (_) (_) (_) (_) Text clarity (_) (_) (_) (_) (_) Completeness of text (_) (_) (_) (_) (_) 3. Overall, how do you Excellent Good Satisfactory Poor No opinion rate this report? (_) (_) (_) (_) (_) 4. How can this report be improved? 5. May we contact you to discuss possible improvements? Name: Telephone #: To discuss the information in this report, contact: 202-418-0940 or for users of TTY equipment, call 202-418-0484 Fax this response to or Mail this response to 202-418-0520 FCC/WCB/IATD, Mail Stop 1600 F Washington, DC 20554