Service Coordination Group Milestones 
National SMS Interim Text Preparation and Implementation Activities 
Dates re end of 
3Q13 Dates re May 15, 2014 Responsible Notes 
(re Verizon plan) (note overlap cases) 
Milestone Events and Dates, for major enabling activities to be developed Background & History - see Appendix H 
     [Early actions by individual carriers should provide input to the below activities]  
           Organize Stakeholders regarding NENA/APCO led Work Team by 4/15/2013 Hixson/English 
1.       Investigation and Resolution of Open Questions (see Appendix A for detail) 4/15-5/15/2013 Appendix A 
2.       Development of Planning and Impacts Info for 9-1-1 Authorities 5/1-6/1/2013 Outline in Appendix B 
3.       Delivery of Initial 9-1-1 Authority Info 6/1-6/15/2013 includes sessions at NENA2013 Conference 
4.       Develop Common Procedures and Service Operations (Carriers, TCC Operators, Public 
Safety) 5/15-7/1/2013 
               [Converge early carrier actions and procedures into common M&P] 5/15-7/15/2013 
               [Coordinate ATIS Guidelines to Implement TCCs with overall plans]  5/15-9/1/2013 
5.       Provide Info on this Plan and Objectives as Recommendations through SC1 and EAAC to 
the FCC 6/1/2013 6/1/2013 SC1 and Co-chairs 
6.       Develop Consumer Education (led by FCC?) 6/1- 8/1/2013 
7.       Deliver Consumer Education 8/1/-11/15/2013 
8.       Update 9-1-1 Authority Education and Deliver 7/1-9/15/2013 
9.       Develop PSAP Operations Education 9/15-10/15/2013 
10.     Deliver PSAP Operations Education 10/15-12/15/2013 Train the Trainer? 
12.     Develop Common Testing Plan 11/15/2013-
1/15/2014 Appendix C 
13.     Develop national multicarrier Deployment Plan 8/1/2013 2/1/2014 
14.     Accomplish Testing 7/15-8/15/2013 2/1-3/1/2014 
15.     Deploy Nationally 8/16-9/30/2013 4/1-5/15/2014 
16.     Review Results and Make Any Adjustments 10/1-12/1/2013 5/16-7/16/2014 
Service Coordination Group Work List  
                                                           sample 
SMS Interim Text Resolution and Development Issues 
Issue Carriers TCC NENA APCO ATIS FCC Notes 
9-1-1 Text charges X 
   Originating 
   Response from PSAP 
   PSAP callback 
Method for PSAP callbacks after `session' terminated 
TTY Limitations 
  Summarize TTY interface experiences to date X Questions sent out 
  TTY feasability tests? 
Fully define PSAP interface options and variations X X X 
  TCC doing SMS <> TTY Baudot conversion       
     Further definition needs, re accuracy  issues, and any mitigating capabilities 
·         Through E9-1-1 voice channel 
·         Through non-E9-1-1 transport 
  TCC <> central web server, and related limitations 
  TCC <>IP PSAP with local text server 
- no ESInet, but with local IP network among a set of PSAPs 
- when using ESInet without NG9-1-1 core services/system 
  TCC interface to ESInet that is running NG9-1-1 capabilities supporting text (but      
                 without carrier MMES IP capability)