NEWS
Federal Communications Commission
445 12th Street, S.W.
Washington, D. C.  20554
This is an unofficial announcement of Commission action.  Release of the full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322
FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:
September 17, 2013 Justin Cole, 202-418-0611
E-mail: justin.cole@fcc.gov
Statement of Acting Chairwoman Mignon Clyburn on Circulation of Rural Call Completion Order
“It is shocking that in this day and age, long-distance calls to rural Americans all too often are not being 
completed. Emergency calls to state troopers have failed. Families trying to check on the health and 
well-being of elderly parents cannot get through. Rural businesses have lost customers frustrated when it 
appears that no one is there to take an order. All told, this is a serious and unacceptable situation for 
people living in rural America.
“So I am pleased to announce that, today, I circulated an Order and Further Notice of Proposed 
Rulemaking that will help make sure that calls to rural areas are completed.  The Order will enhance the 
FCC’s ability to investigate and crack down on this problem while also taking immediate steps that will 
improve the performance of long-distance calls to rural America.”
-FCC-
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