FEDERAL COMMUNICATIONS COMMISSION WASH I NGTON OFFICE OF THI! CHAIRMAN The Honorable Michael Enzi United States Senate 379 Russell Senate Office Building Washington, D.C. 20510 Dear Senator Enzi: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record ofthe proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently , I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers - Level 3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. j}i/t/- Tom Wheeler FEDERAL COMMUNICATIONS COMMISSION W ASHINGTON OFFICE OF THE CHAIRMAN The Honorable John Barrasso United States Senate 307 Dirksen Senate Office Building Washington, D.C. 20510 Dear Senator Barrasso: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently , I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted , we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level3 ($975,000) , Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. FEDERAL COMMUNICATIONS COMMISSION WASHINGTON OrriCE OF' THE C.HAIRMAN The Honorable John Boozman United States Senate 320 Hart Senate Office Building Washington, D.C. 20510 Dear Senator Enzi: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission ' s review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently, I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level 3 ($975 ,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. :i]14t Tom Wheeler FEDERAL COMMUNI CATIONS COMMISSION WASHINGTON OFF'!CI: OF THI: CHAIRMAN The Honorable Deb Fischer United States Senate 825 Hart Senate Office Building Washington, D.C. 20510 Dear Senator Fischer: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently, I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. l11e Enforcement Bureau has negotiated consent decrees with three providers ­ Level 3 ($975,000), Windstrearn Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. J:_Yttt- Tom Wheeler OFFICE OF THE CHAIHMAN The Honorable Orrin Hatch United States Senate FEDERAL COMMUNICATIONS COMMISSION WASHINGTON November 4, 2014 104 Hart Senate Office Bu i !ding Washington, D.C. 20510 Dear Senator Hatch: Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently , I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level 3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know if I can be of any further assistance. Sincerely, FEDERAL COMMUNI C ATI O N S C O MMI SSION WAS HINGTON OF"f IC!:: O F !HI:: CHA I RMAN The Honorable John Hoeven United States Senate 120 Russell Senate Office Building Washington, D.C. 20510 Dear Senator Hoeven: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently, I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. [mportantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers - Level 3 ($975,000) , Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. FEDERAL COMMUNICATIONS COMMISSION WASHINGTON OF"FICE OF THE CHAIRMAN The Honorable James Inhofe United States Senate 453 Russell Senate Office Building Washington, D.C. 20510 Dear Senator lnhofe: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families , and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently, 1 circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please Jet me know ifl can be of any further assistance. Sincerely, Tom Wheeler FEDERAL COMMUNICATIONS COMMISSION WASHIN GTON OFFICE OF TH!i CHAIHMAN The Honorable Jerry Moran United States Senate 345 Russell Senate Office Building Washington, D.C. 20510 Dear Senator Moran: November 4, 2014 Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rulemaking (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission' s review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently, I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level 3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know if I can be of any further assistance. Sincerely, OfF ICE OF' THE CHAIRMAN The Honorable Pat Roberts United States Senate FEDERAL COMMUNICATIONS COMMISSION WASHINGTON November 4, 2014 109 Hart Senate Office Building Washington, D.C. 20510 Dear Senator Roberts: Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rule making (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record of the proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families , and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently , I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted, we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. Sincerely, OFFICE O F THE C HAIHMAN The Honorable John Thune United States Senate FEDERAL COMMUNICATIONS COMMISSION WASH INGTON November 4, 2014 511 Dirksen Senate Office Building Washington, D.C. 20510 Dear Senator Thune: Thank you for your letter regarding call completion issues. In your letter, you urge the Commission to address the pending petitions for reconsideration of the Rural Call Completion Report and Order and Further Notice of Proposed Rule making (Rural Call Completion Order) and promptly submit the necessary Paperwork Reduction Act request to the Office of Management and Budget (OMB). Your views are very important and will be included in the record ofthe proceeding and considered as part of the Commission's review. As you know, the consequences of call completion and service quality problems can be dire, impacting businesses, families, and public safety. The Commission is committed to ensuring reliable telephone service in rural America. In the Rural Call Completion Order, the Commission adopted new rules to help us achieve that goal, including a rule prohibiting false ring signaling and requiring data retention and reporting of call completion performance. The false ring signaling rule is already in effect, while the record retention and call completion performance reporting requirements will need OMB approval before going into effect. Recently , I circulated an Order to my fellow Commissioners to address five petitions for reconsideration that were filed in response to the Rural Call Completion Order. Once that Order is adopted , we will promptly make the necessary submissions to OMB. Importantly, we are not waiting for the new rules to go into effect to take action under our existing rules. The Enforcement Bureau has negotiated consent decrees with three providers ­ Level 3 ($975,000), Windstream Corporation ($2.5 million), and Matrix Telecom ($875,000) ­ addressing rural completion issues. We will continue to investigate the call completion practices of other voice communications providers, enforce our rules, and evaluate whether any additional measures are appropriate to ensure reliable telephone service in rural America. I appreciate your interest in this matter. Please let me know ifl can be of any further assistance. Tom Wheeler