MOBILE BROADBAND CONSUMER DISCLOSURE
INSTRUCTIONS
Price/Commercial Terms
Monthly Data Allowance [identify the monthly 
data allowance 
associated with one 
of your most popular 
plans]
[identify the 
monthly data 
allowance 
associated with
one of your most 
popular plans]
[identify the monthly 
data allowance 
associated with one 
of your most popular 
plans]
Monthly Plan Charge
(May not/does not include device)
[provide non-
promotional price of 
the plan on a month-
to-month basis]
[provide non-
promotional 
price of the plan 
on a month-to-
month basis]
[provide non-
promotional price of 
the plan on a month-
to-month basis]
When you exceed data allowance [if applicable, identify additional charges or other outcomes if the 
monthly data allowance is exceeded]
Other Included Services/Features: [if applicable, describe other included services and features 
such as voice and text or tethering and hot spots.]
Additional pricing options, plan and promotions can be found here
Other Charges & Terms
Other monthly fees [identify any monthly fees that the company chooses to impose in 
connection with the customer’s plan (e.g., a regulatory recovery fee) 
and for which all customers are charged the same fixed amount]
Government taxes and fees, and other carrier surcharges may also apply.
One-time fees [identify any one-time fees that the company chooses to impose in 
connection with the purchase of broadband service, e.g., activation
fees; if applicable, also include a statement such as: “Based on credit 
history or other factors a deposit may be required”]
Service contract term [identify the length in months of the term of the service contract; if 
there is no service contract term, then state “None.”]
Early termination fee see link for complete terms [if applicable, identify any fees that will be 
imposed if the customer cancels the plan before the end of the 
service contract and provide a link to a full explanation of when such 
fees would be triggered]
Bring your own device Y/N If yes see provider for more details
[state “Yes” and provide a link if company allows customers to bring 
their own devices; state “No” if company does not allow customers to 
bring their own devices.]
link to customer agreement
Performance
MOBILE BROADBAND CONSUMER DISCLOSURE
INSTRUCTIONS
[identify the primary network 
technology for the plan (e.g. 
4G, 3G)]
[identify other network technologies 
for the plan (e.g. 4G, 3G)]
Typical Speed [identify typical peak period 
download and upload speeds 
for this network technology 
based on results from the 
Measuring Broadband 
America program, internal 
testing, or any other 
measurement of past 
performance for this network 
technology that is consistent 
with FCC guidance]
[identify typical peak period download 
and upload speeds for this network 
technology based on results from the 
Measuring Broadband America 
program, internal testing, or any other 
measurement of past performance for 
this network technology that is 
consistent with FCC guidance]
Typical Latency [identify typical peak period 
latency for this network 
technology based on results 
from the Measuring 
Broadband America 
program, internal testing, or 
any other measurement of 
past performance for this 
network technology that is 
consistent with FCC 
guidance]
[identify typical peak period latency for 
this network technology based on 
results from the Measuring Broadband 
America program, internal testing, or 
any other measurement of past 
performance for this network 
technology that is consistent with FCC 
guidance]
Coverage Map link
Individual experience may vary, see link for more details.
Disclosure if carrier offers specialized services that could impact speed with linkable statement
Network Management
Application-specific 
network management 
practices?
[answer yes or no; if yes, provide a link to a full discussion that 
identifies application-specific network management practices, when 
such practices are triggered, and the effect such practices could have 
on performance]
Subscriber-triggered 
network management 
practices?
[answer yes or no; if yes, provide a link to a full discussion that 
identifies subscriber-triggered network management practices, when 
such practices are triggered, and the effect such practices could have 
on performance]
see detailed disclosure of Network Practices [provide a link to the company’s full disclosure of 
network management practices]
Privacy [provide a link to the company’s privacy policy for broadband services]
Complaints/Inquiries [provide a phone number for the company’s customer service center 
and link to the primary customer service web page]
[provide the phone number and a link for the FCC’s complaint center]
Link to FCC site explaining terms used and the Open Internet Order items relevant to consumers
[provide a link to a page on the FCC web site [TBD] that provides a glossary of terms and other 
MOBILE BROADBAND CONSUMER DISCLOSURE
INSTRUCTIONS
relevant information regarding the Open Internet Order]
NOTE: service may not be available to all locations