Broadband Facts
Fixed broadband consumer disclosure
Choose Your Service Data Plan for 
Monthly charge for month-to-month plan   
Monthly charge for 2 year contract plan
Click here for other pricing options including promotions and options 
bundled with other services, like cable television and wireless services.
Other Charges and Terms 
Data included with monthly charge
Charges for additional data usage
Optional modem or gateway lease – Customers may use 
their own modem or gateway; click here for our policy
Other monthly fees
One-time fees
Government Taxes and Other Government-Related Fees May 
Apply: Varies by location
Other services on network
Performance - Individual experience may vary
Typical speed downstream
Typical speed upstream
Typical latency
Typical packet loss
Network Management
Application-specific network management practices?
Subscriber-triggered network management practices? 
More details on network management
Privacy See our privacy policy
Complaints or Inquiries To contact us: online/(123)456-7890; 
         To submit complaints to the FCC: 
online/(888)225-5322
Learn more about the terms used on this form and other relevant information at 
the FCC’s website.