Broadband Facts
Fixed broadband consumer disclosure
Choose Your Service Data Plan for 50Mbps Service Tier
Monthly charge for month-to-month plan $60.00
Monthly charge for 2 year contract plan $55.00
Click here for other pricing options including promotions and options 
bundled with other services, like cable television and wireless services.
Other Charges and Terms 
Data included with monthly charge 300GB
Charges for additional data usage – each additional 50GB $10.00 
Optional modem or gateway lease – Customers may use 
their own modem or gateway; click here for our policy
$10.00/month
Other monthly fees Not Applicable
One-time fees
Activation fee $50.00
Deposit $50.00 
Installation fee $25.00 
Early termination fee $240.00
Government Taxes and Other Government-Related Fees May 
Apply: Varies by location
Other services on network
Performance - Individual experience may vary
Typical speed downstream 53 Mbps
Typical speed upstream 6 Mbps
Typical latency 35 milliseconds
Typical packet loss 0.08%
Network Management
Application-specific network management practices? Yes
Subscriber-triggered network management practices? Yes
More details on network management
Privacy See our privacy policy
Complaints or Inquiries To contact us: online/(123)456-7890; 
         To submit complaints to the FCC: 
online/(888)225-5322
Learn more about the terms used on this form and other relevant information at 
the FCC’s website.