2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 1 *I am given a real opportunity to improve my skills in my organization. 64.48% 22.51% 41.97% 15.84% 12.92% 6.76% 19.69% 155 273 100 80 40 648 N/A Agree -disagree 2 I have enough information to do my job well. 69.51% 21.52% 47.99% 15.10% 11.26% 4.12% 15.39% 144 305 99 69 26 643 N/A Agree -disagree 3 I feel encouraged to come up with new and better ways of doing things. 59.70% 24.98% 34.72% 20.44% 12.03% 7.83% 19.86% 170 217 125 82 46 640 N/A Agree -disagree 4 *My work gives me a feeling of personal accomplishment. 71.73% 28.08% 43.65% 13.10% 9.42% 5.75% 15.17% 187 280 82 60 39 648 N/A Agree -disagree 5 *I like the kind of work I do. 79.90% 35.59% 44.31% 13.57% 3.84% 2.69% 6.53% 226 286 87 23 18 640 N/A Agree -disagree 6 I know what is expected of me on the job. 78.31% 31.91% 46.40% 10.74% 7.96% 2.99% 10.95% 204 297 69 45 21 636 N/A Agree -disagree 7 When needed I am willing to put in the extra effort to get a job done. 95.55% 66.81% 28.74% 2.47% 0.72% 1.25% 1.97% 429 186 16 4 8 643 N/A Agree -disagree 8 I am constantly looking for ways to do my job better. 87.14% 47.91% 39.22% 9.78% 1.80% 1.28% 3.09% 303 258 62 9 8 640 N/A The 2016 Federal Employee Viewpoint Survey (FEVS) was administered government-wide by the U.S. Office of Personnel Management (OPM) from April 26, 2016 through June 14, 2016. The survey was a self–administered Internet questionnaire offered to all permanent employees on board as of October 31, 2015. The 2016 FEVS remained unchanged from the 2015 survey. It contained 98 items; 84 measured Federal employees’ perceptions about how effectively agencies manage their workforce and 14 were demographic questions. Included in the survey were 40 items prescribed by OPM that must be asked of employees each year. These questions are identified with an asterisk. Of the 1,552 FCC employees surveyed, 648 (41.8%) participated. When FCC responses to the FEVS questions (excluding the demographic items) are ranked by positive response (e.g., strongly agree and agree, or very satisfied and satisfied), the top five responses indicate that most employees feel that: 1) when needed they are willing to put in the extra effort to get a job done; 2) the overall quality of the work done by their work unit is high; 3) they are constantly looking for ways to do their job better; 4) the work they do is important; and 5) their supervisor supports their need to balance work and other life issues. The bottom five responses indicate that few employees agree that: 1) pay raises depend on how well employees perform their jobs; 2) in their work units, steps are taken to deal with a poor performer who cannot or will not improve; 3) they have sufficient resources to get their job done; 4) in their work unit, differences in performance are recognized in a meaningful way; and 5) they are satisfied with their opportunity to get a better job in the agency. 2016 Federal Employee Viewpoint Survey Responses for the Federal Communications Commission (FCC) 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 9 I have sufficient resources (for example, people, materials, budget) to get my job done. 45.32% 12.20% 33.13% 17.20% 23.66% 13.82% 37.48% 79 211 106 158 87 641 5 Agree -disagree 10 *My workload is reasonable. 64.59% 15.57% 49.02% 17.86% 12.02% 5.54% 17.56% 97 310 113 79 36 635 5 Agree -disagree 11 *My talents are used well in the workplace. 55.73% 18.92% 36.81% 19.58% 12.51% 12.18% 24.69% 123 236 117 78 70 624 7 Agree -disagree 12 *I know how my work relates to the agency's goals and priorities. 79.67% 28.51% 51.16% 10.97% 5.67% 3.69% 9.36% 189 315 70 37 22 633 8 Agree -disagree 13 *The work I do is important. 85.09% 39.15% 45.94% 10.73% 2.36% 1.82% 4.18% 249 288 68 16 12 633 8 Agree -disagree 14 *Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. 74.28% 25.53% 48.75% 13.23% 7.73% 4.76% 12.49% 162 310 85 52 28 637 7 Agree -disagree 15 *My performance appraisal is a fair reflection of my performance. 75.20% 29.57% 45.63% 16.24% 5.10% 3.46% 8.56% 190 284 95 36 21 626 15 Agree -disagree 16 I am held accountable for achieving results. 77.90% 28.00% 49.90% 16.66% 3.38% 2.06% 5.44% 184 315 101 22 12 634 7 Agree -disagree 17 I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 64.66% 29.22% 35.44% 18.37% 8.74% 8.23% 16.97% 182 206 100 49 47 584 58 Agree -disagree 18 *My training needs are assessed. 46.20% 14.96% 31.24% 27.91% 16.88% 9.01% 25.89% 99 194 175 104 52 624 17 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 19 *In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). 68.00% 28.69% 39.31% 17.38% 7.94% 6.68% 14.62% 178 241 97 46 34 596 50 Agree -disagree 20 *The people I work with cooperate to get the job done. 80.86% 34.81% 46.05% 9.64% 5.71% 3.79% 9.50% 231 290 61 38 25 645 N/A Agree -disagree 21 *My work unit is able to recruit people with the right skills. 42.45% 9.98% 32.47% 23.65% 18.79% 15.11% 33.90% 66 208 136 111 90 611 35 Agree -disagree 22 *Promotions in my work unit are based on merit. 40.36% 13.95% 26.41% 27.14% 15.98% 16.51% 32.49% 89 158 152 88 88 575 66 Agree -disagree 23 *In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 29.56% 7.49% 22.07% 31.13% 20.38% 18.93% 39.31% 47 125 158 119 102 551 91 Agree -disagree 24 *In my work unit, differences in performance are recognized in a meaningful way. 36.62% 8.92% 27.70% 27.17% 20.81% 15.39% 36.21% 60 161 149 123 88 581 65 Agree -disagree 25 Awards in my work unit depend on how well employees perform their jobs. 43.65% 11.99% 31.66% 21.62% 19.10% 15.63% 34.73% 78 184 117 110 88 577 67 Agree -disagree 26 Employees in my work unit share job knowledge with each other. 70.90% 24.57% 46.33% 14.58% 8.90% 5.62% 14.53% 165 300 84 57 36 642 4 Agree -disagree 27 The skill level in my work unit has improved in the past year. 51.28% 16.63% 34.65% 30.75% 11.42% 6.55% 17.97% 107 208 181 67 41 604 44 Good -poor 28 How would you rate the overall quality of work done by your work unit? 87.66% 50.41% 37.25% 9.01% 1.95% 1.38% 3.33% 335 229 60 14 9 647 N/A 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 29 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. 71.42% 17.49% 53.93% 19.06% 6.54% 2.98% 9.52% 108 329 110 41 17 605 29 Agree -disagree 30 *Employees have a feeling of personal empowerment with respect to work processes. 42.83% 8.92% 33.91% 24.99% 20.47% 11.71% 32.18% 59 207 145 125 72 608 26 Agree -disagree 31 Employees are recognized for providing high quality products and services. 50.49% 13.65% 36.84% 22.73% 16.11% 10.67% 26.78% 87 228 130 104 60 609 25 Agree -disagree 32 *Creativity and innovation are rewarded. 41.26% 10.85% 30.41% 27.50% 19.23% 12.00% 31.23% 71 190 155 116 69 601 30 Agree -disagree 33 *Pay raises depend on how well employees perform their jobs. 22.38% 6.88% 15.51% 27.93% 24.29% 25.40% 49.68% 42 88 146 139 141 556 75 Agree -disagree 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). 55.43% 17.04% 38.40% 26.10% 8.03% 10.44% 18.47% 100 217 138 40 48 543 91 Agree -disagree 35 *Employees are protected from health and safety hazards on the job. 79.73% 26.57% 53.16% 13.13% 4.07% 3.07% 7.14% 165 318 79 23 18 603 32 Agree -disagree 36 *My organization has prepared employees for potential security threats. 73.52% 22.86% 50.66% 15.46% 6.76% 4.26% 11.02% 144 316 96 42 25 623 8 Agree -disagree 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. 54.68% 20.14% 34.55% 20.26% 11.77% 13.28% 25.05% 124 201 112 67 74 578 58 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. 64.00% 26.86% 37.14% 18.29% 7.57% 10.14% 17.71% 156 211 88 43 48 546 85 Agree -disagree 39 My agency is successful at accomplishing its mission. 69.58% 22.74% 46.84% 22.26% 5.60% 2.56% 8.16% 141 295 128 34 15 613 21 Agree -disagree 40 I recommend my organization as a good place to work. 64.63% 25.84% 38.79% 20.69% 7.21% 7.47% 14.68% 172 250 121 45 45 633 N/A Agree -disagree 41 I believe the results of this survey will be used to make my agency a better place to work. 41.64% 13.67% 27.97% 27.19% 16.42% 14.75% 31.17% 82 162 148 92 83 567 69 Agree -disagree 42 *My supervisor supports my need to balance work and other life issues. 85.05% 50.31% 34.74% 10.28% 2.32% 2.35% 4.67% 330 211 59 13 15 628 7 Agree -disagree 43 My supervisor provides me with opportunities to demonstrate my leadership skills. 67.12% 34.14% 32.98% 17.10% 9.79% 5.99% 15.78% 224 207 99 58 37 625 10 Agree -disagree 44 *Discussions with my supervisor about my performance are worthwhile. 65.98% 32.09% 33.89% 18.48% 7.93% 7.61% 15.54% 205 206 113 47 42 613 14 Agree -disagree 45 My supervisor is committed to a workforce representative of all segments of society. 72.29% 38.06% 34.23% 17.73% 4.22% 5.76% 9.98% 218 189 89 21 30 547 82 Agree -disagree 46 My supervisor provides me with constructive suggestions to improve my job performance. 66.29% 29.02% 37.27% 18.70% 8.89% 6.11% 15.00% 188 233 115 55 36 627 6 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 47 *Supervisors in my work unit support employee development. 67.02% 32.20% 34.82% 19.35% 7.53% 6.10% 13.63% 210 217 106 45 35 613 21 Agree -disagree 48 My supervisor listens to what I have to say. 80.16% 45.56% 34.60% 11.20% 4.80% 3.84% 8.64% 302 213 65 32 23 635 N/A Agree -disagree 49 My supervisor treats me with respect. 84.78% 50.48% 34.30% 8.15% 3.94% 3.13% 7.06% 330 208 48 26 19 631 N/A Agree -disagree 50 In the last six months, my supervisor has talked with me about my performance. 77.22% 38.29% 38.92% 10.90% 8.06% 3.83% 11.88% 256 244 62 49 22 633 N/A Agree -disagree 51 *I have trust and confidence in my supervisor. 71.65% 42.67% 28.98% 15.46% 6.29% 6.60% 12.89% 283 186 86 39 39 633 N/A Good -poor 52 *Overall, how good a job do you feel is being done by your immediate supervisor? 77.56% 50.45% 27.11% 14.02% 4.92% 3.49% 8.42% 338 162 80 32 23 635 N/A Agree -disagree 53 *In my organization, senior leaders generate high levels of motivation and commitment in the workforce. 43.70% 14.53% 29.17% 22.86% 16.93% 16.51% 33.44% 94 188 134 104 96 616 18 Agree -disagree 54 My organization's senior leaders maintain high standards of honesty and integrity. 53.05% 21.98% 31.07% 22.82% 10.47% 13.67% 24.13% 136 190 123 61 73 583 50 Agree -disagree 55 *Supervisors work well with employees of different backgrounds. 63.40% 23.94% 39.46% 21.99% 6.22% 8.39% 14.61% 149 235 116 34 45 579 50 Agree -disagree 56 *Managers communicate the goals and priorities of the organization. 58.85% 17.98% 40.87% 19.32% 13.13% 8.69% 21.83% 115 262 113 78 51 619 14 Agree -disagree 57 *Managers review and evaluate the organization's progress toward meeting its goals and objectives. 59.84% 19.42% 40.43% 22.14% 10.74% 7.27% 18.01% 113 233 119 58 41 564 62 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Agree -disagree 58 Managers promote communication among different work units (for example, about projects, goals, needed resources). 53.38% 16.67% 36.71% 19.49% 14.88% 12.25% 27.14% 106 230 117 82 72 607 24 Agree -disagree 59 Managers support collaboration across work units to accomplish work objectives. 59.43% 19.07% 40.36% 20.55% 10.39% 9.64% 20.03% 121 254 118 55 57 605 25 Good -poor 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? 65.59% 39.24% 26.35% 20.12% 5.66% 8.64% 14.30% 246 155 111 35 49 596 35 Agree -disagree 61 *I have a high level of respect for my organization's senior leaders. 55.83% 26.07% 29.76% 23.63% 8.26% 12.27% 20.54% 170 190 138 54 72 624 8 Agree -disagree 62 Senior leaders demonstrate support for Work/Life programs. 61.59% 26.77% 34.82% 22.65% 8.03% 7.73% 15.76% 159 199 116 50 40 564 69 Satisfied -dissatisfi ed 63 *How satisfied are you with your involvement in decisions that affect your work? 53.80% 16.81% 36.99% 21.22% 17.74% 7.24% 24.97% 116 238 125 108 43 630 N/A Satisfied -dissatisfi ed 64 *How satisfied are you with the information you receive from management on what's going on in your organization? 48.75% 14.49% 34.26% 23.23% 18.11% 9.91% 28.01% 99 219 138 113 59 628 N/A Satisfied -dissatisfi ed 65 *How satisfied are you with the recognition you receive for doing a good job? 51.11% 19.43% 31.69% 20.91% 19.11% 8.87% 27.97% 132 200 128 113 54 627 N/A Satisfied -dissatisfi ed 66 *How satisfied are you with the policies and practices of your senior leaders? 44.83% 13.02% 31.81% 26.00% 18.78% 10.39% 29.17% 89 203 161 111 62 626 N/A 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Satisfied -dissatisfi ed 67 *How satisfied are you with your opportunity to get a better job in your organization? 36.51% 12.17% 24.34% 27.68% 21.58% 14.24% 35.82% 86 153 178 125 86 628 N/A Satisfied -dissatisfi ed 68 *How satisfied are you with the training you receive for your present job? 53.22% 15.08% 38.14% 25.45% 15.07% 6.27% 21.34% 102 236 161 86 39 624 N/A Satisfied -dissatisfi ed 69 *Considering everything, how satisfied are you with your job? 65.16% 24.24% 40.92% 18.80% 10.19% 5.85% 16.04% 157 261 112 62 34 626 N/A Satisfied -dissatisfi ed 70 *Considering everything, how satisfied are you with your pay? 55.35% 17.08% 38.27% 18.19% 15.26% 11.20% 26.46% 113 236 111 100 70 630 N/A Satisfied -dissatisfi ed 71 Considering everything, how satisfied are you with your organization? 60.69% 19.38% 41.31% 20.40% 10.98% 7.93% 18.91% 127 268 118 69 48 630 N/A Satisfied -dissatisfi ed 79 How satisfied are you with the following Work/Life programs in your agency? Telework 82.20% 37.12% 45.08% 11.62% 4.75% 1.43% 6.19% 198 235 59 25 9 526 6 Satisfied -dissatisfi ed 80 How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules (AWS) 91.80% 43.94% 47.87% 8.20% 0.00% 0.00% 0.00% 31 30 5 0 0 66 4 Satisfied -dissatisfi ed 81 How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs) 82.24% 27.21% 55.03% 15.73% 0.88% 1.15% 2.03% 35 67 19 1 1 123 7 2016 Federal Employee Viewpoint Survey FCC Results Response Type Item Item Text Percent Positive % Strongly Agree/ Very Good/ Very Satisfied % Agree/ Good/ Satisfied % Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied % Disagree/ Poor/ Dissatisfied % Strongly Disagree/ Very Poor/ Very Dissatisfied % Percent Negative % Strongly Agree/ Very Good/ Very Satisfied N Agree/ Good/ Satisfied N Neither Agree nor Disagree/ Fair/ Neither Satisfied nor Dissatisfied N Disagree/ Poor/ Dissatisfied N Strongly Disagree/ Very Poor/ Very Dissatisfied N Item Response Total** N Do Not Know/ No Basis to Judge N Satisfied -dissatisfi ed 82 How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program (EAP) 79.75% 27.05% 52.71% 20.25% 0.00% 0.00% 0.00% 11 19 9 0 0 39 12 Satisfied -dissatisfi ed 83 How satisfied are you with the following Work/Life programs in your agency? Child Care Programs (for example, daycare, parenting classes, parenting support groups) 63.25% 27.22% 36.03% 26.32% 0.00% 10.43% 10.43% 3 2 2 0 1 8 1 Satisfied -dissatisfi ed 84 How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs (for example, support groups, speakers) 83.91% 21.34% 62.57% 11.96% 0.00% 4.13% 4.13% 5 14 3 0 1 23 3 * OPM prescribed items ** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' Percentages are weighted to represent the Agency's population.