STATEMENT OF
CHAIRMAN AJIT PAI
Re: March 8th AT&T Mobility 911 Outage Preliminary Report.
I would like to thank the Public Safety and Homeland Security Bureau for moving with alacrity in 
commencing an investigation of the AT&T Mobility outages that occurred earlier this month, affecting 
911 services across the country.  On the evening of March 8, the FCC sprang into action when we found 
out about the 911 outage.  That very night, I was on the phone with AT&T’s chief executive officer, and I 
stressed the importance of getting to the bottom of the situation and resolving the outage.  I also publicly 
announced that we would be conducting a thorough investigation of this event.
One of the fundamental priorities of the FCC is promoting the safety of life and property through 
the use of communications.  This investigation is one of the many ways we fulfill this commitment to the 
American public.  We must ensure the resiliency and integrity of our nation’s communications 
infrastructure, especially when lives are at stake.  
I appreciate the Bureau’s work to ensure that 911 is effective for and accessible to every 
American—including in this case. And I look forward to studying its findings.
Thank you to Lisa Fowlkes, Michael Caiafa, Rochelle Cohen, Michael Connelly, Jeff Goldthorp, 
John Healy, Megan Henry, Nicole McGinnis, Jerry Stanshine, Julia Tu, and James Wiley for your tireless 
efforts to secure the safety of all Americans.