As prepared by the Federal Communications Commission: September 07, 2017 12:30 p.m. Communications Status Report for Areas Impacted by Hurricane Irma September 7, 2017 The following is a report on the status of communications services in geographic areas impacted by Hurricane Irma as of September 7, 2017 at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission’s Disaster Information Reporting System (DIRS). DIRS is currently activated for areas of Puerto Rico and the US Virgin Islands. Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. It should also be noted that not all communications providers have reported in DIRS, so some outage information may be missing. The following 44 counties are in the current geographic area that is covered by the DIRS activation (the “disaster area”). Puerto Rico: Aguadilla, Aguas Buenas, Arecibo, Barceloneta, Bayamon, Caguas, Camuy, Canovanas, Carolina, Catano, Ceiba, Corozal, Culebra, Dorado, Fajardo, Florida, Guaynabo, Gurabo, Hatillo, Humacao, Isabela, Juncos, Las Piedras, Loiza, Luquillo, Manati, Maunabo, Morovis, Naguabo, Naranjito, Quebradillas, Rio Grande, San Juan, San Lorenzo, Toa Alta, Toa Baja, Trujillo Alto, Vega Alta, Vega Baja, Vieques, Yabucoa Virgin Islands: St. Croix, St. John, St. Thomas The following map shows the counties in the disaster area: As prepared by the Federal Communications Commission: September 07, 2017 12:30 p.m. 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in the Disaster Information Reporting System (DIRS), reporting to the FCC’s Public Safety Support Center (PSSC), coordination with state 911 Administrators, and, if necessary, from individual PSAPs. There are a total of 4 PSAPs affected in the reporting area: ? Operational without Automatic Location Information (ALI): 2 (Centro de Guaynabo, PR and Centro de Hato Rey, PR) ? Operational without ALI or Automatic Numbering Information (ANI): 2 (both PSAPs in the US Virgin Islands) Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. The following map of the disaster area illustrates which counties are most affected: As prepared by the Federal Communications Commission: September 07, 2017 12:30 p.m. The following table provides the percentage of cell sites out of service by county. 55.2% of cell sites are out of service in the affected area. Over 50% of cell sites are out of service in the following counties: ? Puerto Rico: Aguas Buenas, Arecibo, Barceloneta, Camuy, Canovanas, Carolina, Catano, Ceiba, Corozal, Culebra, Dorado, Fajardo, Florida, Hatillo, Isabela, Luquillo, Manati, Morovis, Naguabo, San Juan, Toa Alta, Trujillo Alto, Vega Alta, Vega Baja, Vieques ? US Virgin Islands: St. John The information shown was provided by the signatories to the Wireless Resiliency Cooperative Framework and one additional company that agreed to allow us to include its data in the aggregated data: State Affected Counties Cell Sites Served Cell Sites Out Percent Out PR AGUADILLA 15 5 33.3% PR AGUAS BUENAS 5 5 100.0% PR ARECIBO 22 19 86.4% PR BARCELONETA 7 6 85.7% PR BAYAMON 54 24 44.4% PR CAGUAS 32 13 40.6% PR CAMUY 5 5 100.0% PR CANOVANAS 9 7 77.8% PR CAROLINA 39 32 82.1% PR CATANO 8 5 62.5% PR CEIBA 4 2 50.0% PR COROZAL 6 3 50.0% PR CULEBRA 3 2 66.7% PR DORADO 14 9 64.3% PR FAJARDO 11 9 81.8% As prepared by the Federal Communications Commission: September 07, 2017 12:30 p.m. PR FLORIDA 1 1 100.0% PR GUAYNABO 34 12 35.3% PR GURABO 9 4 44.4% PR HATILLO 10 9 90.0% PR HUMACAO 15 7 46.7% PR ISABELA 9 6 66.7% PR JUNCOS 6 2 33.3% PR LAS PIEDRAS 7 1 14.3% PR LOIZA 4 0 0.0% PR LUQUILLO 6 3 50.0% PR MANATI 10 10 100.0% PR MAUNABO 5 1 20.0% PR MOROVIS 5 5 100.0% PR NAGUABO 7 6 85.7% PR NARANJITO 7 3 42.9% PR QUEBRADILLAS 9 4 44.4% PR RIO GRANDE 15 6 40.0% PR SAN JUAN 137 72 52.6% PR SAN LORENZO 6 0 0.0% PR TOA ALTA 15 8 53.3% PR TOA BAJA 19 9 47.4% PR TRUJILLO ALTO 14 8 57.1% PR VEGA ALTA 11 8 72.7% PR VEGA BAJA 13 11 84.6% As prepared by the Federal Communications Commission: September 07, 2017 12:30 p.m. PR VIEQUES 5 5 100.0% PR YABUCOA 10 3 30.0% VI ST. CROIX 19 4 21.1% VI ST. JOHN 12 11 91.7% VI ST. THOMAS 65 32 49.2% TOTAL 719 397 55.2% Cable Systems and Wireline (Combined) Since there are widespread power outages over Puerto Rico and the US Virgin Islands, the FCC has received reports that large percentages of consumers are without either cable services or wireline service. Broadcast Based on the limited input into DIRS, there are no stations reported out of service.