CERTIFIED MAIL-RETURN RECEIPT REQUESTED July 7, 2017 (Name withheld) (Name withheld) (Address withheld) Revere, MA 02151 RE: Radio Frequency Interference EB-FIELDNER-17-00024651 Dear (Name withheld): The Federal Communications Commission has received a complaint of harmful radio interference apparently caused by an electrical device that is being operated in a building being managed by (Name withheld). This building is located at (Address withheld) in Lynn, MA. The interference is being reported by a licensed operator in the Amateur Radio Service. The complainant is: (Name withheld) (Address withheld) Lynn, MA 01905-2246 (Email withheld) (Telephone withheld) The Commission has the responsibility to require that such problems be rectified within a reasonable time if the interference is caused by faulty consumer equipment. Under FCC rules, such electronic equipment is classified as an "unintentional radiator." These devices intentionally generate radio-frequency energy and but do intentionally radiate the energy as part of their normal intended operation. In addition, most electrical equipment is classified as an incidental radiator. These devices do not intentionally generate or radiate radio-frequency energy but only do so as an incidental part of its intended operation. In most cases the interference is caused by arcing. Please be advised that all these devices must not cause harmful interference under FCC rules. When interference does occur, the burden falls on the device operator to correct it, and if necessary, cease operation of the device, whenever such interference occurs. Some types of common consumer devices may also operate under Part 18 of the Commission’s rules. In either case, however, the rules with regard to interference are the same. Please also be advised that some of these devices are imported and do not comply with Commission certification standards, and thereby result in interference to other radio services. You may have one of those devices being operated in your building. If the device is an approved one, it should have a silver FCC label on the unit showing a certification number. Even an approved device, however, can only be operated legally if it is not causing harmful interference to a licensed radio service. The device can also be defective resulting in a shock or fire hazard. To help you better understand your responsibilities under FCC rules, here are the most important rules relating to radio interference caused by unintentional and incidental radiators: Title 47, CFR Section 15.5 General conditions of operation. (b) Operation of an intentional, unintentional, or incidental radiator is subject to the conditions that no harmful interference is caused and that interference must be accepted that may be caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator. (c) The operator of the radio frequency device shall be required to cease operating the device upon notification by a Commission representative that the device is causing harmful interference. Operation shall not resume until the condition causing the harmful interference has been corrected. Title 47, CFR Section 15.15 General technical requirements. (c) Parties responsible for equipment compliance should note that the limits specified in this part will not prevent harmful interference under all circumstances. Since the operators of Part 15 devices are required to cease operation should harmful interference occur to authorized users of the radio frequency spectrum, the parties responsible for equipment compliance are encouraged to employ the minimum field strength necessary for communications, to provide greater attenuation of unwanted emissions than required by these regulations, and to advise the user as to how to resolve harmful interference problems (for example, see Sec. 15.105(b)). The complainant has attempted unsuccessfully to resolve this problem and thus the matter has been referred to our office. The Commission prefers that those responsible for the proper operation of equipment assume their responsibilities fairly. This means that you should resolve the interference caused by the device and make necessary corrections within a reasonable time. While the Commission has confidence that most people can resolve these issues voluntarily, the FCC wants to make you aware that this unresolved problem may be a violation of FCC rules and could result in a monetary forfeiture (fine) for each occurrence. At this stage, the Commission encourages the parties to resolve this problem without FCC intervention; but if necessary to facilitate resolution, the Commission may investigate possible rules violations and address appropriate remedies. Please advise this office and Mr. (name withheld) as to what steps you are taking to correct this reported interference problem. The Commission expects that most cases can be resolved within 30 days of the time they are first reported. Please direct any correspondence to the following address: 1270 Fairfield Road, Gettysburg, PA 17325. Sincerely, Laura L. Smith, Esq. Special Counsel Spectrum Enforcement Division Enforcement Bureau