Communications Status Report for Areas Impacted by Hurricane Dorian September 7, 2019 The following is a report on the status of communications services in geographic areas impacted by Hurricane Dorian as of September 7, 2019 at 11:30 a.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission s Disaster Information Reporting System (DIRS). DIRS is currently activated for counties in North Carolina and South Carolina. On September 5 and 6, DIRS was deactivated in Florida and Georgia, respectively. Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the  disaster area ). North Carolina: Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Hertford, Hoke, Hyde, Johnston, Jones, Lenoir, Martin, New Hanover, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Robeson, Sampson, Scotland, Tyrrell, Washington, Wayne and Wilson South Carolina: Aiken, Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Clarendon, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Lee, Lexington, Marion, Marlboro, Orangeburg, Richland, Sumter and Williamsburg As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. There are no outages affecting PSAPs in the disaster area. Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT The following tables provide cell sites out of service by county. There are 1.4% of the cell sites out of service in the affected areas. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. North Carolina: There are 2.1% (down from 3.8% yesterday) of cell sites out of service in North Carolina. Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due State Counties Served Out Out Damage Transport1 to Power NC BEAUFORT 54 0 0.0% 0 0 0 NC BERTIE 14 0 0.0% 0 0 0 NC BLADEN 57 1 1.8% 0 1 0 NC BRUNSWICK 184 3 1.6% 1 0 2 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT NC CAMDEN 36 0 0.0% 0 0 0 NC CARTERET 80 1 1.3% 0 1 0 NC CHOWAN 10 0 0.0% 0 0 0 NC COLUMBUS 68 2 2.9% 1 0 1 NC CRAVEN 139 2 1.4% 0 0 2 NC CUMBERLAND 327 0 0.0% 0 0 0 NC CURRITUCK 55 12 21.8% 0 2 10 NC DARE 68 29 42.6% 0 12 11 NC DUPLIN 75 1 1.3% 0 0 0 NC EDGECOMBE 55 0 0.0% 0 0 0 NC GATES 15 0 0.0% 0 0 0 NC GREENE 25 0 0.0% 0 0 0 NC HALIFAX 62 0 0.0% 0 0 0 NC HERTFORD 21 0 0.0% 0 0 0 NC HOKE 38 0 0.0% 0 0 0 NC HYDE 9 1 11.1% 0 1 0 NC JOHNSTON 158 0 0.0% 0 0 0 NC JONES 33 0 0.0% 0 0 0 NC LENOIR 72 0 0.0% 0 0 0 NC MARTIN 50 0 0.0% 0 0 0 NC NEW HANOVER 235 1 0.4% 0 0 1 NC ONSLOW 187 1 0.5% 1 0 0 NC PAMLICO 13 0 0.0% 0 0 0 NC PASQUOTANK 34 1 2.9% 0 0 1 NC PENDER 65 0 0.0% 0 0 0 NC PERQUIMANS 18 0 0.0% 0 0 0 NC PITT 190 0 0.0% 0 0 0 NC ROBESON 117 0 0.0% 0 0 0 NC SAMPSON 77 3 3.9% 0 1 2 NC SCOTLAND 48 0 0.0% 0 0 0 NC TYRRELL 10 1 10.0% 0 0 1 NC WASHINGTON 19 0 0.0% 0 0 0 NC WAYNE 129 1 0.8% 0 0 0 NC WILSON 76 0 0.0% 0 0 0 TOTAL 2,923 60 2.1% 3 18 31 As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT South Carolina: There are 0.9% (down from 4.6% yesterday) of cell sites out of service in South Carolina. Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due State Counties Served Out Out Damage Transport to Power SC AIKEN 197 0 0.0% 0 0 0 SC ALLENDALE 9 0 0.0% 0 0 0 SC BAMBERG 22 0 0.0% 0 0 0 SC BARNWELL 39 0 0.0% 0 0 0 SC BEAUFORT 177 0 0.0% 0 0 0 SC BERKELEY 183 0 0.0% 0 0 0 SC CALHOUN 57 0 0.0% 0 0 0 SC CHARLESTON 492 24 4.9% 1 12 10 SC CLARENDON 70 0 0.0% 0 0 0 SC COLLETON 91 1 1.1% 1 0 0 SC DARLINGTON 87 0 0.0% 0 0 0 SC DILLON 48 1 2.1% 0 1 0 SC DORCHESTER 132 2 1.5% 1 1 0 SC FLORENCE 194 1 0.5% 1 0 0 SC GEORGETOWN 97 1 1.0% 1 0 0 SC HAMPTON 31 0 0.0% 0 0 0 SC HORRY 409 1 0.2% 0 1 0 SC JASPER 66 0 0.0% 0 0 0 SC LEE 91 0 0.0% 0 0 0 SC LEXINGTON 285 0 0.0% 0 0 0 SC MARION 50 0 0.0% 0 0 0 SC MARLBORO 37 0 0.0% 0 0 0 SC ORANGEBURG 150 0 0.0% 0 0 0 SC RICHLAND 350 0 0.0% 0 0 0 SC SUMTER 141 0 0.0% 0 0 0 SC WILLIAMSBURG 139 0 0.0% 0 0 0 TOTAL 3,644 31 0.9% 5 15 10 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider s service during emergencies). Wireless networks are often designed with numerous, As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells-on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) The cable system and wireline outage table reflects outages of communications service provided by cable and wireline companies, which may include the loss of telephone, television, and/or Internet services. Subscribers State Out of Service NC 53,000 SC 48,484 Broadcast Television stations status: WHDC-LD in South Carolina is reported being out of service. FM Radio stations status: WNBU in North Carolina, WALC and WMBJ in South Carolina are reported being out of service. AM Radio stations status: No AM stations reported being out of service. As prepared by the Federal Communications Commission: September 7, 2019 11:30 a.m. EDT