Communications Status Report for Areas Impacted by Tropical Storm Marco & Hurricane Laura August 31, 2020 The following is a report on the status of communications services in geographic areas impacted by Tropical Storm Marco and Hurricane Laura as of August 31, 2020 at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following map covers the current geographic area that is part of DIRS (the  disaster area ) for today s report. The complete list of states and counties for this activation are listed in the appendix. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. " Louisiana: Rapides Parish E911 have rerouted 911 calls to administrative lines without location information. " Texas: No PSAPs reported being out of service. Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. 2 The following table provides cell sites out of service by county. There are 5.2% of the cell sites out of service in the affected area. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Louisiana Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power LA ACADIA 47 0 0.0% 0 0 0 LA ALLEN 45 6 13.3% 1 4 1 LA ASCENSION 93 0 0.0% 0 0 0 LA ASSUMPTION 19 0 0.0% 0 0 0 LA AVOYELLES 57 1 1.8% 0 0 1 LA BEAUREGARD 58 13 22.4% 0 7 6 LA BIENVILLE 26 0 0.0% 0 0 0 LA BOSSIER 114 0 0.0% 0 0 0 LA CADDO 224 0 0.0% 0 0 0 LA CALCASIEU 185 101 54.6% 1 70 21 LA CALDWELL 19 0 0.0% 0 0 0 LA CAMERON 29 21 72.4% 4 11 4 LA CATAHOULA 24 2 8.3% 0 1 1 LA CLAIBORNE 11 1 9.1% 0 0 1 LA CONCORDIA 26 0 0.0% 0 0 0 LA DE SOTO 42 0 0.0% 0 0 0 EAST BATON LA ROUGE 366 0 0.0% 0 0 0 LA EAST CARROLL 9 0 0.0% 0 0 0 LA EAST FELICIANA 26 0 0.0% 0 0 0 LA EVANGELINE 42 1 2.4% 0 1 0 LA FRANKLIN 24 0 0.0% 0 0 0 LA GRANT 49 1 2.0% 0 0 1 LA IBERIA 50 0 0.0% 0 0 0 LA IBERVILLE 43 0 0.0% 0 0 0 LA JACKSON 16 0 0.0% 0 0 0 LA JEFFERSON 313 0 0.0% 0 0 0 JEFFERSON LA DAVIS 40 6 15.0% 0 4 2 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 LA LA SALLE 24 2 8.3% 0 2 0 LA LAFAYETTE 164 1 0.6% 0 1 0 LA LAFOURCHE 84 1 1.2% 0 1 0 LA LINCOLN 48 0 0.0% 0 0 0 LA LIVINGSTON 113 3 2.7% 0 2 1 LA MADISON 26 2 7.7% 0 1 1 LA MOREHOUSE 27 0 0.0% 0 0 0 LA NATCHITOCHES 69 22 31.9% 0 21 1 LA ORLEANS 382 0 0.0% 0 0 0 LA OUACHITA 135 1 0.7% 0 1 0 LA PLAQUEMINES 58 0 0.0% 0 0 0 LA POINTE COUPEE 26 0 0.0% 0 0 0 LA RAPIDES 175 11 6.3% 0 2 4 LA RED RIVER 9 0 0.0% 0 0 0 LA RICHLAND 37 0 0.0% 0 0 0 LA SABINE 39 7 17.9% 0 2 5 LA ST. BERNARD 40 9 22.5% 0 8 1 LA ST. CHARLES 41 1 2.4% 0 1 0 LA ST. HELENA 15 0 0.0% 0 0 0 LA ST. JAMES 34 0 0.0% 0 0 0 ST. JOHN THE LA BAPTIST 28 0 0.0% 0 0 0 LA ST. LANDRY 90 1 1.1% 0 0 1 LA ST. MARTIN 50 0 0.0% 0 0 0 LA ST. MARY 56 0 0.0% 0 0 0 LA ST. TAMMANY 268 2 0.7% 0 2 0 LA TANGIPAHOA 115 0 0.0% 0 0 0 LA TENSAS 13 0 0.0% 0 0 0 LA TERREBONNE 89 0 0.0% 0 0 0 LA UNION 26 0 0.0% 0 0 0 LA VERMILION 57 5 8.8% 0 4 1 LA VERNON 100 29 29.0% 0 9 18 LA WASHINGTON 61 0 0.0% 0 0 0 LA WEBSTER 35 0 0.0% 0 0 0 WEST BATON LA ROUGE 33 0 0.0% 0 0 0 LA WEST CARROLL 19 0 0.0% 0 0 0 LA WEST FELICIANA 30 0 0.0% 0 0 0 LA WINN 27 4 14.8% 1 1 2 TOTAL 4,640 254 5.5% 7 156 73 4 Texas Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport Power TX JASPER 134 3 2.2% 1 2 0 TX NEWTON 88 2 2.3% 0 0 2 TX ORANGE 132 3 2.3% 0 2 1 TOTAL 354 8 2.3% 1 4 3 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 188,985 subscribers out of service in the affected areas; this may include the loss of telephone, television, and/or Internet services. Broadcast: " 2 TV stations reported being out of service (KBCA, KMLU). " 16 FM radio stations reported being out of service (K221GT, K246CK, K255BB, K272EI, K292GE, KBK , KEZ , KIT , KLCJ, KLN , KLXA, KLXE, KLX , KRLR, KZWA, W252AQ). " 2 FM radio station reported being out of service with programming re-routed to another transmitter (KEDM, KXUL). " No AM radio stations reported being out of service. 5 APPENDIX The following counties are in the current geographic area that is part of DIRS (the  disaster area ) for today s report. Louisiana: Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, La Salle, Lafayette, Lafourche, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John The Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, Winn Texas: Jasper, Newton, Orange 6