Communications Status Report for Areas Impacted by Hurricane Delta October 10, 2020 The following is a report on the status of communications services in geographic areas impacted by Hurricane Delta as of October 10, 2020 at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the  disaster area ). Alabama: Baldwin, Mobile Louisiana: Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, Lafayette, Lafourche, La Salle, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, Winn Mississippi: Adams, Amite, Claiborne, Copiah, Franklin, Hinds, Issaquena, Jefferson, Jefferson Davis, Lawrence, Lincoln, Marion, Pike, Sharkey, Simpson, Walthall, Warren, Wilkinson, Wilkinson, Hancock, Harrison, Jackson, Pearl River, Stone, Lamar Texas: Brazoria, Chambers, Galveston, Hardin, Harris, Jasper, Jefferson, Liberty, Montgomery, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Tyler 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. " Calcasieu Parish Emergency Operation Center in Louisiana has re-routed 911 calls to the administrative lines without location information. " Baker Police Department and St Martin Parish Sheriff Office in Louisiana have re-routed 911 calls to another PSAP with location information. Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. 2 The following table provides cell sites out of service by county. There are 5.6% of the cell sites out of service in the affected area. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Alabama Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power AL BALDWIN 358 4 1.1% 3 0 1 AL MOBILE 514 5 1.0% 1 2 2 TOTAL 872 9 1.0% 4 2 3 Louisiana Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power LA ACADIA 47 11 23.4% 5 0 6 LA ALLEN 46 18 39.1% 6 3 9 LA ASCENSION 93 7 7.5% 1 0 5 LA ASSUMPTION 19 5 26.3% 1 1 3 LA AVOYELLES 56 10 17.9% 4 1 5 LA BEAUREGARD 58 17 29.3% 3 2 11 LA BIENVILLE 26 0 0.0% 0 0 0 LA BOSSIER 101 0 0.0% 0 0 0 LA CADDO 195 3 1.5% 1 1 0 LA CALCASIEU 184 83 45.1% 33 21 29 LA CALDWELL 17 1 5.9% 1 0 0 LA CAMERON 29 15 51.7% 6 4 5 LA CATAHOULA 19 3 15.8% 0 1 2 LA CLAIBORNE 11 0 0.0% 0 0 0 LA CONCORDIA 22 1 4.5% 0 0 1 LA DE SOTO 41 0 0.0% 0 0 0 EAST BATON LA ROUGE 367 34 9.3% 17 6 11 LA EAST CARROLL 7 0 0.0% 0 0 0 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 LA EAST FELICIANA 27 1 3.7% 0 0 1 LA EVANGELINE 42 16 38.1% 1 8 7 LA FRANKLIN 21 1 4.8% 0 1 0 LA GRANT 49 7 14.3% 2 0 5 LA IBERIA 50 3 6.0% 1 0 2 LA IBERVILLE 43 4 9.3% 1 0 3 LA JACKSON 13 0 0.0% 0 0 0 LA JEFFERSON 310 2 0.6% 1 0 1 JEFFERSON LA DAVIS 42 16 38.1% 6 4 6 LA LAFAYETTE 162 33 20.4% 12 1 18 LA LAFOURCHE 84 0 0.0% 0 0 0 LA LA SALLE 27 13 48.1% 4 6 3 LA LINCOLN 48 3 6.3% 2 0 1 LA LIVINGSTON 113 5 4.4% 0 1 4 LA MADISON 23 1 4.3% 0 0 1 LA MOREHOUSE 21 4 19.0% 1 1 2 LA NATCHITOCHES 58 5 8.6% 3 0 2 LA ORLEANS 368 2 0.5% 2 0 0 LA OUACHITA 113 5 4.4% 1 1 2 LA PLAQUEMINES 59 0 0.0% 0 0 0 LA POINTE COUPEE 25 7 28.0% 2 1 4 LA RAPIDES 177 28 15.8% 19 0 9 LA RED RIVER 8 1 12.5% 0 0 1 LA RICHLAND 33 0 0.0% 0 0 0 LA SABINE 34 0 0.0% 0 0 0 LA ST. BERNARD 39 0 0.0% 0 0 0 LA ST. CHARLES 42 0 0.0% 0 0 0 LA ST. HELENA 16 1 6.3% 1 0 0 LA ST. JAMES 35 0 0.0% 0 0 0 ST. JOHN THE LA BAPTIST 28 2 7.1% 2 0 0 LA ST. LANDRY 91 16 17.6% 5 4 7 LA ST. MARTIN 51 8 15.7% 4 2 2 LA ST. MARY 56 4 7.1% 3 0 1 LA ST. TAMMANY 266 10 3.8% 5 2 3 LA TANGIPAHOA 131 5 3.8% 0 1 4 LA TENSAS 8 3 37.5% 1 2 0 LA TERREBONNE 88 1 1.1% 0 0 0 LA UNION 24 0 0.0% 0 0 0 4 LA VERMILION 57 10 17.5% 4 0 5 LA VERNON 101 21 20.8% 10 0 11 LA WASHINGTON 61 0 0.0% 0 0 0 LA WEBSTER 35 0 0.0% 0 0 0 WEST BATON LA ROUGE 33 5 15.2% 2 1 2 LA WEST CARROLL 16 0 0.0% 0 0 0 LA WEST FELICIANA 28 5 17.9% 0 0 5 LA WINN 26 3 11.5% 2 0 1 TOTAL 4,520 459 10.2% 175 76 200 Mississippi Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport Power MS ADAMS 34 10 29.4% 3 1 5 MS AMITE 25 7 28.0% 0 1 6 MS CLAIBORNE 14 5 35.7% 1 2 2 MS COPIAH 31 2 6.5% 0 1 1 MS FRANKLIN 25 9 36.0% 4 1 2 MS HINDS 204 4 2.0% 0 1 3 MS ISSAQUENA 4 0 0.0% 0 0 0 MS JEFFERSON 19 5 26.3% 0 0 5 JEFFERSON MS DAVIS 8 0 0.0% 0 0 0 MS LAWRENCE 9 0 0.0% 0 0 0 MS LINCOLN 52 4 7.7% 1 0 2 MS MARION 30 0 0.0% 0 0 0 MS PIKE 45 4 8.9% 1 0 2 MS SHARKEY 11 2 18.2% 0 1 1 MS SIMPSON 29 3 10.3% 0 0 3 MS WALTHALL 25 0 0.0% 0 0 0 MS WARREN 53 1 1.9% 0 0 1 MS WILKINSON 18 4 22.2% 0 0 3 MS HANCOCK 63 1 1.6% 1 0 0 MS HARRISON 219 1 0.5% 0 1 0 MS JACKSON 87 0 0.0% 0 0 0 MS PEARL RIVER 85 0 0.0% 0 0 0 MS STONE 20 0 0.0% 0 0 0 5 MS LAMAR 76 0 0.0% 0 0 0 MS WINSTON 10 0 0.0% 0 0 0 TOTAL 1,196 62 5.2% 11 9 36 Texas Cell Cell Sites Cell Cell Cell Sites Cell Sites Sites Up but Affected Sites Sites Percent Out Due Out Due to Out Due On Back- State Counties Served Out Out to Damage Transport to Power up Power TX BRAZORIA 285 0 0.0% 0 0 0 0 TX CHAMBERS 59 5 8.5% 3 1 1 4 TX GALVESTON 250 8 3.2% 3 3 2 3 TX HARDIN 76 14 18.4% 3 6 5 1 TX HARRIS 3,461 21 0.6% 9 6 6 6 TX JASPER 88 6 6.8% 1 1 4 7 TX JEFFERSON 245 50 20.4% 19 7 24 41 TX LIBERTY 110 0 0.0% 0 0 0 0 TX MONTGOMERY 455 1 0.2% 0 1 0 0 TX NACOGDOCHES 72 0 0.0% 0 0 0 0 TX NEWTON 51 16 31.4% 1 3 12 3 TX ORANGE 90 22 24.4% 7 0 13 17 TX POLK 93 0 0.0% 0 0 0 0 TX SABINE 6 1 16.7% 0 0 1 0 SAN TX AUGUSTINE 6 0 0.0% 0 0 0 0 TX SAN JACINTO 53 0 0.0% 0 0 0 0 TX SHELBY 17 0 0.0% 0 0 0 0 TX TYLER 23 0 0.0% 0 0 0 0 TX TAYLOR 23 0 0.0% 0 0 0 0 TOTAL 5,463 144 2.6% 46 28 68 82 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- 6 on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 304,992 subscribers out of service in the affected areas; this may include the loss of telephone, television, and/or Internet services. Broadcast: " 2 TV stations reported being out of service (KARD, WNTZ-TV). " 10 FM radio stations reported being out of service (KBKK, KCKR, KEDG, KEZP, KHXT, KJGM, KLAA, KMDL, KNNW, KTOC). " 1 AM radio stations reported being out of service (KEZM). 7