Communications Status Report for Areas Impacted by Hurricane Delta October 11, 2020 The following is a report on the status of communications services in geographic areas impacted by Hurricane Delta as of October 11, 2020 at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the  disaster area ). Louisiana: Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, Lafayette, Lafourche, La Salle, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, Winn Texas: Jefferson, Newton, Orange 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. " Baker Police Department in Louisiana has re-routed 911 calls to another PSAP with location information. East Baton Rouge EMS in Louisiana is receiving 911 calls without location information. Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. 2 The following table provides cell sites out of service by county. There are 5.5% of the cell sites out of service in the affected area. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Louisiana Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power LA ACADIA 47 8 17.0% 4 0 4 LA ALLEN 45 17 37.8% 5 3 9 LA ASCENSION 93 1 1.1% 0 0 0 LA ASSUMPTION 19 1 5.3% 0 0 1 LA AVOYELLES 56 2 3.6% 0 0 2 LA BEAUREGARD 58 14 24.1% 2 0 11 LA BIENVILLE 26 0 0.0% 0 0 0 LA BOSSIER 101 0 0.0% 0 0 0 LA CADDO 195 4 2.1% 2 1 0 LA CALCASIEU 184 47 25.5% 16 11 20 LA CALDWELL 17 0 0.0% 0 0 0 LA CAMERON 29 13 44.8% 6 1 6 LA CATAHOULA 19 2 10.5% 0 1 1 LA CLAIBORNE 11 0 0.0% 0 0 0 LA CONCORDIA 22 1 4.5% 0 0 1 LA DE SOTO 41 1 2.4% 1 0 0 EAST BATON LA ROUGE 367 10 2.7% 7 0 3 LA EAST CARROLL 7 0 0.0% 0 0 0 LA EAST FELICIANA 27 0 0.0% 0 0 0 LA EVANGELINE 42 6 14.3% 1 1 4 LA FRANKLIN 21 1 4.8% 0 1 0 LA GRANT 49 2 4.1% 0 0 2 LA IBERIA 50 1 2.0% 0 0 1 LA IBERVILLE 43 1 2.3% 1 0 0 LA JACKSON 13 0 0.0% 0 0 0 LA JEFFERSON 310 2 0.6% 1 0 1 JEFFERSON LA DAVIS 42 11 26.2% 3 3 5 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 LA LAFAYETTE 162 14 8.6% 6 0 6 LA LAFOURCHE 84 0 0.0% 0 0 0 LA LA SALLE 27 2 7.4% 1 0 1 LA LINCOLN 48 1 2.1% 0 0 1 LA LIVINGSTON 113 1 0.9% 0 0 1 LA MADISON 23 0 0.0% 0 0 0 LA MOREHOUSE 21 2 9.5% 0 0 2 LA NATCHITOCHES 58 1 1.7% 0 0 1 LA ORLEANS 368 1 0.3% 1 0 0 LA OUACHITA 113 3 2.7% 1 0 1 LA PLAQUEMINES 59 0 0.0% 0 0 0 LA POINTE COUPEE 25 3 12.0% 0 0 3 LA RAPIDES 177 14 7.9% 7 0 7 LA RED RIVER 8 1 12.5% 0 0 1 LA RICHLAND 33 0 0.0% 0 0 0 LA SABINE 34 0 0.0% 0 0 0 LA ST. BERNARD 39 0 0.0% 0 0 0 LA ST. CHARLES 42 0 0.0% 0 0 0 LA ST. HELENA 16 0 0.0% 0 0 0 LA ST. JAMES 35 0 0.0% 0 0 0 ST. JOHN THE LA BAPTIST 28 0 0.0% 0 0 0 LA ST. LANDRY 91 7 7.7% 2 0 5 LA ST. MARTIN 51 6 11.8% 2 0 4 LA ST. MARY 56 0 0.0% 0 0 0 LA ST. TAMMANY 266 0 0.0% 0 0 0 LA TANGIPAHOA 131 3 2.3% 0 0 3 LA TENSAS 8 0 0.0% 0 0 0 LA TERREBONNE 88 1 1.1% 0 0 0 LA UNION 24 0 0.0% 0 0 0 LA VERMILION 57 9 15.8% 2 0 6 LA VERNON 101 14 13.9% 7 0 7 LA WASHINGTON 61 0 0.0% 0 0 0 LA WEBSTER 35 0 0.0% 0 0 0 WEST BATON LA ROUGE 33 1 3.0% 0 1 0 LA WEST CARROLL 16 0 0.0% 0 0 0 LA WEST FELICIANA 28 4 14.3% 0 0 4 LA WINN 26 3 11.5% 2 0 1 TOTAL 4,519 236 5.2% 80 23 125 4 Texas Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport Power TX JEFFERSON 245 19 7.8% 7 1 11 TX NEWTON 51 6 11.8% 1 2 3 TX ORANGE 90 7 7.8% 1 0 4 TOTAL 386 32 8.3% 9 3 18 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 207,603subscribers out of service in the affected areas; this may include the loss of telephone, television, and/or Internet services. Broadcast: " 1 TV station reported being out of service (KARD). " 12 FM radio stations reported being out of service (KBIU, KCKR, KEZP, KHXT, KJGM, KKGB, KMDL, KNNW, KQLK, KTOC, KVLU, KYKZ). " 1 FM radio station reported being out of service with programming sent to another station (KEDG). " 5 AM radio stations reported being out of service (KAOK, KEZM, KNEK, KXZZ, WXOK). 5