Communications Status Report for Areas Impacted by Hurricane Zeta October 29, 2020 The following is a report on the status of communications services in geographic areas impacted by Hurricane Zeta as of October 29, 2020 at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the  disaster area ). Alabama: Autauga, Baldwin, Bibb, Bullock, Butler, Calhoun, Chambers, Cherokee, Chilton, Choctaw, Clarke, Clay, Cleburne, Coffee, Conecuh, Coosa, Covington, Crenshaw, Dallas, DeKalb, Elmore, Escambia, Etowah, Greene, Hale, Jefferson, Lee, Lowndes, Macon, Marengo, Mobile, Monroe, Montgomery, Perry, Pickens, Pike, Randolph, Shelby, St. Clair, Sumter, Talladega, Tallapoosa, Tuscaloosa, Washington, Wilcox Florida: Escambia, Santa Rosa Georgia: Banks, Bartow, Carroll, Catoosa, Chattooga, Cherokee, Clayton, Cobb, Coweta, Dade, Dawson, DeKalb, Douglas, Fannin, Fayette, Floyd, Forsyth, Franklin, Fulton, Gilmer, Gordon, Gwinnett, Habersham, Hall, Haralson, Heard, Jackson, Lumpkin, Murray, Paulding, Pickens, Polk, Rabun, Stephens, Towns, Troup, Union, Walker, White, Whitfield Louisiana: Ascension, Assumption, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge Mississippi: Amite, Clarke, Covington, Forrest, George, Greene, Hancock, Harrison, Jackson, Jasper, Jefferson Davis, Jones, Kemper, Lamar, Lauderdale, Lawrence, Lincoln, Marion, Noxubee, Pearl River, Perry, Pike, Simpson, Smith, Stone, Walthall, Wayne 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. No PSAPs are reported as being affected. Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area, including the percentage of cell sites out of service for each county. 2 The following table provides cell sites out of service by county. There are 10.3% of the cell sites out of service in the affected area. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Alabama Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power AL AUTAUGA 62 11 17.7% 4 0 7 AL BALDWIN 357 53 14.8% 17 8 28 AL BIBB 48 5 10.4% 0 1 4 AL BULLOCK 22 0 0.0% 0 0 0 AL BUTLER 44 5 11.4% 1 1 3 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 AL CALHOUN 115 11 9.6% 5 0 5 AL CHAMBERS 53 1 1.9% 1 0 0 AL CHEROKEE 39 0 0.0% 0 0 0 AL CHILTON 80 15 18.8% 2 2 11 AL CHOCTAW 55 8 14.5% 1 4 3 AL CLARKE 48 17 35.4% 1 5 10 AL CLAY 22 4 18.2% 0 1 2 AL CLEBURNE 46 4 8.7% 0 0 4 AL COFFEE 46 0 0.0% 0 0 0 AL CONECUH 39 6 15.4% 2 3 1 AL COOSA 50 15 30.0% 5 0 10 AL COVINGTON 44 0 0.0% 0 0 0 AL CRENSHAW 29 2 6.9% 0 2 0 AL DALLAS 54 14 25.9% 4 0 9 AL DEKALB 84 4 4.8% 2 0 2 AL ELMORE 85 7 8.2% 4 0 3 AL ESCAMBIA 57 5 8.8% 1 2 2 AL ETOWAH 110 1 0.9% 1 0 0 AL GREENE 38 0 0.0% 0 0 0 AL HALE 25 0 0.0% 0 0 0 AL JEFFERSON 801 14 1.7% 6 2 4 AL LEE 201 2 1.0% 0 1 1 AL LOWNDES 32 13 40.6% 2 5 3 AL MACON 41 1 2.4% 1 0 0 AL MARENGO 65 9 13.8% 0 0 8 AL MOBILE 514 70 13.6% 19 11 39 AL MONROE 31 5 16.1% 1 2 2 AL MONTGOMERY 236 26 11.0% 11 1 14 AL PERRY 19 1 5.3% 0 1 0 AL PICKENS 48 0 0.0% 0 0 0 AL PIKE 48 0 0.0% 0 0 0 AL RANDOLPH 36 2 5.6% 0 0 1 AL SHELBY 274 36 13.1% 23 1 11 AL ST. CLAIR 124 14 11.3% 9 1 4 AL SUMTER 46 1 2.2% 1 0 0 AL TALLADEGA 107 13 12.1% 6 1 6 AL TALLAPOOSA 91 15 16.5% 4 0 11 AL TUSCALOOSA 309 0 0.0% 0 0 0 AL WASHINGTON 41 3 7.3% 0 1 2 4 AL WILCOX 30 3 10.0% 0 0 3 TOTAL 4,746 416 8.8% 134 56 213 Florida Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport Power FL ESCAMBIA 278 17 6.1% 1 9 6 FL SANTA ROSA 163 4 2.5% 0 2 2 TOTAL 441 21 4.8% 1 11 8 Georgia Cell Cell Sites Out Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Due to Due to Out Due to State Counties Served Out Out Damage Transport Power GA BANKS 22 1 4.5% 0 0 1 GA BARTOW 118 9 7.6% 6 1 1 GA CARROLL 111 17 15.3% 15 1 1 GA CATOOSA 62 1 1.6% 1 0 0 GA CHATTOOGA 18 1 5.6% 0 0 1 GA CHEROKEE 251 13 5.2% 10 1 2 GA CLAYTON 218 10 4.6% 10 0 0 GA COBB 625 68 10.9% 31 13 24 GA COWETA 137 6 4.4% 5 0 1 GA DADE 40 0 0.0% 0 0 0 GA DAWSON 38 4 10.5% 4 0 0 GA DEKALB 572 54 9.4% 35 4 15 GA DOUGLAS 117 14 12.0% 5 3 6 GA FANNIN 30 1 3.3% 1 0 0 GA FAYETTE 142 8 5.6% 6 1 1 GA FLOYD 112 6 5.4% 2 1 3 GA FORSYTH 207 6 2.9% 3 3 0 GA FRANKLIN 33 0 0.0% 0 0 0 GA FULTON 1,588 301 19.0% 59 156 86 GA GILMER 44 2 4.5% 0 1 1 GA GORDON 52 1 1.9% 1 0 0 GA GWINNETT 598 30 5.0% 20 1 9 GA HABERSHAM 45 3 6.7% 2 0 1 5 GA HALL 152 4 2.6% 0 1 3 GA HARALSON 40 5 12.5% 4 0 1 GA HEARD 18 1 5.6% 1 0 0 GA JACKSON 86 1 1.2% 1 0 0 GA LUMPKIN 45 7 15.6% 7 0 0 GA MURRAY 43 0 0.0% 0 0 0 GA PAULDING 131 15 11.5% 12 2 1 GA PICKENS 39 2 5.1% 2 0 0 GA POLK 42 4 9.5% 4 0 0 GA RABUN 22 1 4.5% 0 0 1 GA STEPHENS 27 0 0.0% 0 0 0 GA TOWNS 15 0 0.0% 0 0 0 GA TROUP 108 4 3.7% 1 2 1 GA UNION 29 0 0.0% 0 0 0 GA WALKER 77 3 3.9% 3 0 0 GA WHITE 34 1 2.9% 1 0 0 GA WHITFIELD 98 2 2.0% 1 0 1 TOTAL 6,186 606 9.8% 253 191 161 Louisiana Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power LA ASCENSION 93 0 0.0% 0 0 0 LA ASSUMPTION 19 0 0.0% 0 0 0 EAST BATON LA ROUGE 366 0 0.0% 0 0 0 EAST LA FELICIANA 27 0 0.0% 0 0 0 LA IBERIA 50 1 2.0% 0 0 1 LA IBERVILLE 43 0 0.0% 0 0 0 LA JEFFERSON 310 126 40.6% 20 12 90 LA LAFOURCHE 84 15 17.9% 2 1 11 LA LIVINGSTON 113 0 0.0% 0 0 0 LA ORLEANS 364 78 21.4% 14 8 49 LA PLAQUEMINES 58 30 51.7% 4 6 20 LA ST. BERNARD 39 16 41.0% 5 0 11 LA ST. CHARLES 42 10 23.8% 2 0 7 LA ST. HELENA 16 0 0.0% 0 0 0 6 LA ST. JAMES 21 0 0.0% 0 0 0 ST. JOHN THE LA BAPTIST 28 2 7.1% 0 0 2 LA ST. MARTIN 51 0 0.0% 0 0 0 LA ST. MARY 56 0 0.0% 0 0 0 LA ST. TAMMANY 265 79 29.8% 22 5 50 LA TANGIPAHOA 131 3 2.3% 3 0 0 LA TERREBONNE 88 17 19.3% 4 3 9 LA WASHINGTON 61 1 1.6% 0 0 1 WEST BATON LA ROUGE 33 0 0.0% 0 0 0 TOTAL 2,358 378 16.0% 76 35 251 Mississippi Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power MS AMITE 25 0 0.0% 0 0 0 MS CLARKE 30 0 0.0% 0 0 0 MS COVINGTON 26 0 0.0% 0 0 0 MS FORREST 91 3 3.3% 0 1 2 MS GEORGE 41 7 17.1% 0 0 5 MS GREENE 37 10 27.0% 0 4 7 MS HANCOCK 63 18 28.6% 6 0 11 MS HARRISON 218 56 25.7% 17 5 34 MS JACKSON 134 21 15.7% 3 6 12 MS JASPER 28 0 0.0% 0 0 0 JEFFERSON MS DAVIS 8 0 0.0% 0 0 0 MS JONES 55 0 0.0% 0 0 0 MS KEMPER 28 0 0.0% 0 0 0 MS LAMAR 66 2 3.0% 0 1 1 MS LAUDERDALE 109 1 0.9% 0 0 1 MS LAWRENCE 9 0 0.0% 0 0 0 MS LINCOLN 52 1 1.9% 0 1 0 MS MARION 30 0 0.0% 0 0 0 MS NOXUBEE 20 0 0.0% 0 0 0 MS PEARL RIVER 85 5 5.9% 2 0 2 MS PERRY 26 2 7.7% 0 2 0 7 MS PIKE 45 1 2.2% 1 0 0 MS SIMPSON 29 0 0.0% 0 0 0 MS SMITH 14 2 14.3% 0 1 1 MS STONE 20 3 15.0% 1 1 1 MS WALTHALL 25 2 8.0% 0 0 2 MS WAYNE 28 0 0.0% 0 0 0 TOTAL 1,342 134 10.0% 30 22 79 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 362,327 subscribers out of service in the affected areas; this may include the loss of telephone, television, and/or Internet services. Broadcast: " No TV stations reported being out of service. " 3 FM radio stations reported being out of service (KKND, WLJS-FM, WQYZ). " 3 FM radio stations reported programming sent to another station (KMEZ, WMEZ, WXBM-FM) " No AM radio stations reported being out of service. 8