Communications Status Report for Areas Impacted by Hurricane Ida August 30, 2021 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ida as of August 30, 2021 at 11:00 a.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission’s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. Alabama: Baldwin, Clarke, Conecuh, Escambia, Mobile, Monroe, Washington. Louisiana: Acadia, Ascension, Assumption, Avoyelles, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Lafayette, Lafourche, Livingston, Orleans, Plaquemines, Point Coupee, St, Martin, St, Mary, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Tammany, Tangipahoa, Terrebonne, Vermillion, Washington, West Baton Rouge, West Feliciana. Mississippi: Adams, Alcorn, Amite, Attala, Benton, Bolivar, Calhoun, Carroll, Chickasaw, Choctaw, Claiborne, Clay, Coahoma, Copiah, DeSoto, Forrest, Franklin, George, Greene, Grenada, Hancock, Harrison, Hinds, Holmes, Humphreys, Issaquena, Itawamba, Jackson, Jefferson, Lafayette, Lamar, Lee, Leflore, Lincoln, Madison, Marion, Marshall, Monroe, Montgomery, Panola, Pearl River, Perry, Pike, Pontotoc, Prentiss, Quitman, Sharkey, Stone, Sunflower, Tallahatchie, Tate, Tippah, Tishomingo, Tunica, Union, Walthall, Warren, Washington, Webster, Wilkinson, Yalobusha, Yazoo. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. Alabama: No PSAPs are reported as being affected. Louisiana: • Livingston Parish 911, St. Mary Parish, and Vermilion Parish 911 are reported as being operational with no location information. • Orleans Parish and St. John Parish Sheriff’s Office have re-routed 911 calls to another PSAP with location information. • St. Bernard Parish Fire, St. Bernard Parish Sheriff’s Office, and Terrebonne Parish have re- routed 911 calls to the administrative lines without location information. Mississippi: No PSAPs are reported as being affected. Wireless Services The current status of wireless communications services and restoration by county is shown by the following map. 2 The following table provides cell sites out of service by county. 28.1% of the cell sites in the affected area are out of service. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Alabama Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power AL BALDWIN 329 4 1.2% 3 0 1 AL CLARKE 46 0 0.0% 0 0 0 AL CONECUH 39 0 0.0% 0 0 0 AL ESCAMBIA 55 0 0.0% 0 0 0 AL MOBILE 487 6 1.2% 0 3 3 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 AL MONROE 31 0 0.0% 0 0 0 AL WASHINGTON 32 0 0.0% 0 0 0 TOTAL 1,019 10 1.0% 3 3 4 Louisiana Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power LA ACADIA 45 1 2.2% 1 0 0 LA ASCENSION 88 55 62.5% 4 14 48 LA ASSUMPTION 19 19 100.0% 2 6 12 LA AVOYELLES 52 0 0.0% 0 0 0 EAST BATON LA ROUGE 360 216 60.0% 14 69 142 EAST LA FELICIANA 27 12 44.4% 0 4 10 LA EVANGELINE 41 1 2.4% 1 0 0 LA IBERIA 46 1 2.2% 1 0 0 LA IBERVILLE 42 19 45.2% 1 8 11 LA JEFFERSON 289 202 69.9% 18 67 123 LA LAFAYETTE 154 0 0.0% 0 0 0 LA LAFOURCHE 78 76 97.4% 5 26 48 LA LIVINGSTON 121 89 73.6% 5 25 66 LA ORLEANS 348 185 53.2% 24 57 111 LA PLAQUEMINES 56 50 89.3% 5 19 26 LA POINTE COUPEE 25 15 60.0% 0 8 6 LA ST. MARY 56 18 32.1% 2 10 6 LA ST. BERNARD 36 13 36.1% 3 0 10 LA ST. CHARLES 41 26 63.4% 3 6 17 LA ST. HELENA 13 5 38.5% 0 0 5 LA ST. JAMES 33 14 42.4% 3 0 11 ST. JOHN THE LA BAPTIST 27 19 70.4% 1 1 17 LA ST. LANDRY 85 2 2.4% 1 1 0 LA ST. MARTIN 48 2 4.2% 0 2 0 LA ST. TAMMANY 260 152 58.5% 18 33 101 LA TANGIPAHOA 118 101 85.6% 7 26 79 LA TERREBONNE 81 81 100.0% 6 35 46 LA VERMILION 55 1 1.8% 1 0 0 4 LA WASHINGTON 55 42 76.4% 1 13 29 WEST BATON LA ROUGE 32 11 34.4% 0 7 4 WEST LA FELICIANA 28 9 32.1% 1 4 5 TOTAL 2,759 1,437 52.1% 128 441 933 Mississippi Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power MS ADAMS 41 25 61.0% 2 18 5 MS ALCORN 34 0 0.0% 0 0 0 MS AMITE 24 11 45.8% 0 5 6 MS ATTALA 19 2 10.5% 0 2 0 MS BENTON 19 0 0.0% 0 0 0 MS BOLIVAR 28 0 0.0% 0 0 0 MS CALHOUN 19 0 0.0% 0 0 0 MS CARROLL 24 0 0.0% 0 0 0 MS CHICKASAW 17 0 0.0% 0 0 0 MS CHOCTAW 15 0 0.0% 0 0 0 MS CLAIBORNE 12 2 16.7% 1 0 1 MS CLAY 10 0 0.0% 0 0 0 MS COAHOMA 26 0 0.0% 0 0 0 MS COPIAH 37 12 32.4% 0 8 4 MS DESOTO 160 0 0.0% 0 0 0 MS FORREST 84 17 20.2% 2 14 1 MS FRANKLIN 29 11 37.9% 0 4 7 MS GEORGE 40 21 52.5% 0 20 1 MS GREENE 34 21 61.8% 0 21 0 MS GRENADA 33 0 0.0% 0 0 0 MS HANCOCK 61 5 8.2% 0 3 2 MS HARRISON 208 3 1.4% 0 0 3 MS HINDS 199 23 11.6% 1 16 6 MS HOLMES 31 1 3.2% 1 0 0 MS HUMPHREYS 7 0 0.0% 0 0 0 MS ISSAQUENA 3 0 0.0% 0 0 0 MS ITAWAMBA 28 0 0.0% 0 0 0 MS JACKSON 132 2 1.5% 1 1 0 5 MS JEFFERSON 45 20 44.4% 0 16 4 MS LAFAYETTE 83 0 0.0% 0 0 0 MS LAMAR 75 21 28.0% 0 18 3 MS LEE 86 0 0.0% 0 0 0 MS LEFLORE 35 0 0.0% 0 0 0 MS LINCOLN 59 20 33.9% 2 10 8 MS MADISON 120 24 20.0% 3 20 1 MS MARION 25 10 40.0% 0 8 2 MS MARSHALL 56 0 0.0% 0 0 0 MS MONROE 52 1 1.9% 0 1 0 MS MONTGOMERY 23 0 0.0% 0 0 0 MS PANOLA 40 1 2.5% 0 1 0 MS PEARL RIVER 82 41 50.0% 1 28 14 MS PERRY 25 12 48.0% 0 11 1 MS PIKE 46 15 32.6% 1 2 11 MS PONTOTOC 37 0 0.0% 0 0 0 MS PRENTISS 17 0 0.0% 0 0 0 MS QUITMAN 8 0 0.0% 0 0 0 MS SHARKEY 11 3 27.3% 0 3 0 MS STONE 19 7 36.8% 1 6 0 MS SUNFLOWER 24 0 0.0% 0 0 0 MS TALLAHATCHIE 19 0 0.0% 0 0 0 MS TATE 35 0 0.0% 0 0 0 MS TIPPAH 22 0 0.0% 0 0 0 MS TISHOMINGO 19 0 0.0% 0 0 0 MS TUNICA 31 1 3.2% 0 1 0 MS UNION 33 0 0.0% 0 0 0 MS WALTHALL 25 7 28.0% 0 2 5 MS WARREN 50 11 22.0% 0 10 1 MS WASHINGTON 35 4 11.4% 0 4 0 MS WEBSTER 22 0 0.0% 0 0 0 MS WILKINSON 18 12 66.7% 0 5 7 MS YALOBUSHA 26 0 0.0% 0 0 0 MS YAZOO 37 11 29.7% 0 11 0 TOTAL 2,714 377 13.9% 16 269 93 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the 6 ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported the following number of subscribers out of service by state in the disaster area; this may include the loss of telephone, television, and/or Internet services: Alabama Louisiana Mississippi 478 338,115 16,106 Broadcast: Television stations status: • 15 TV stations reported being operational (KATC, KBTR, KDCG, KLWB, KXKW, WALA-TV, WBRZ, WDBD, WEIQ, WJTV, WLAE-TV, WLBT, WTOK-TV, WVUE-DT, WXXV-TV). • 2 TV stations are reported as being out of service (WGNO, WNOL-TV). FM Radio stations status: • 19 FM radio stations reported being operational (KFXZ, KLFT, KLWB, KOGM, KRVE, KSALU, KSLO, KYMK, WFFF-FM, WFMF, WKSO, WQNZ, WQRG-LP, WQRZ-LP, WQUE-FM, WWUU, WWUU, WYLD- FM, WYNK-FM). • 3 AM stations reported being out of service (KVDU, WNOE, WRNO-FM). AM Radio stations status: • 6 AM radio stations reported being operational (KFXZ, KSLO, KVOL, WFFF, WJBO, WNAT). • 2 AM radio stations reported being out of service (WODT, WYLD). Special Temporary Authority (STA)/Waivers The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. 7 During Hurricane Ida, there have been no STAs granted as of 11 am August 30. The FCC granted an ARRL emergency request for a temporary waiver to permit higher symbol rate data transmissions for Hurricane Ida traffic. The FCC also granted a temporary waiver to allow carriers in affected areas greater flexibility in number portability, to assist in restoring service to affected customers more quickly. 8