Communications Status Report for Areas Impacted by Hurricane Ida September 3, 2021 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ida as of September 3, 2021 at 11:00 a.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission’s (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. The following counties are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. Alabama: Baldwin, Clarke, Conecuh, Escambia, Mobile, Monroe, Washington. Louisiana: Acadia, Ascension, Assumption, Avoyelles, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Lafayette, Lafourche, Livingston, Orleans, Plaquemines, Point Coupee, St, Martin, St, Mary, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Tammany, Tangipahoa, Terrebonne, Vermillion, Washington, West Baton Rouge, West Feliciana. Mississippi: Adams, Alcorn, Amite, Attala, Benton, Bolivar, Calhoun, Carroll, Chickasaw, Choctaw, Claiborne, Clay, Coahoma, Copiah, DeSoto, Forrest, Franklin, George, Greene, Grenada, Hancock, Harrison, Hinds, Holmes, Humphreys, Issaquena, Itawamba, Jackson, Jefferson, Lafayette, Lamar, Lee, Leflore, Lincoln, Madison, Marion, Marshall, Monroe, Montgomery, Panola, Pearl River, Perry, Pike, Pontotoc, Prentiss, Quitman, Sharkey, Stone, Sunflower, Tallahatchie, Tate, Tippah, Tishomingo, Tunica, Union, Walthall, Warren, Washington, Webster, Wilkinson, Yalobusha, Yazoo. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. Alabama: No PSAPs are reported as being affected. Louisiana: • Plaquemines Parish was reported as down, but has since been restored to operational status after repair of the generator. • Terrebonne Parish is rerouting 911 calls to admin lines without location information. • St. Johns Parish Sheriff’s Office has been partially re-routed to another PSAP with location information. Some 911 calls are going to St. John Parish Sheriff’s Office and some are going to another PSAP. Mississippi: No PSAPs are reported as being affected. The following chart shows the trend in the effects on PSAPs since the storm’s landfall: 2 Wireless Services The following section describes the status of wireless communications services and restoration in the disaster area. The chart below shows trends: The current status of wireless communications services and restoration by county is shown by the following map. 3 The following table provides cell sites out of service by county. 9.4% (down from 11.8% yesterday) of the cell sites in the affected area are out of service. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Alabama Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power AL BALDWIN 329 12 3.6% 2 10 0 AL CLARKE 46 0 0.0% 0 0 0 AL CONECUH 39 0 0.0% 0 0 0 AL ESCAMBIA 55 0 0.0% 0 0 0 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 4 AL MOBILE 487 2 0.4% 0 2 0 AL MONROE 31 0 0.0% 0 0 0 AL WASHINGTON 32 0 0.0% 0 0 0 TOTAL 1,019 14 1.4% 2 12 0 Louisiana Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power LA ACADIA 45 1 2.2% 1 0 0 LA ASCENSION 88 10 11.4% 0 3 7 LA ASSUMPTION 19 3 15.8% 0 1 2 LA AVOYELLES 52 0 0.0% 0 0 0 EAST BATON LA ROUGE 360 22 6.1% 4 5 13 EAST LA FELICIANA 27 2 7.4% 0 0 2 LA EVANGELINE 41 0 0.0% 0 0 0 LA IBERIA 46 0 0.0% 0 0 0 LA IBERVILLE 42 3 7.1% 0 3 0 LA JEFFERSON 289 106 36.7% 7 42 57 LA LAFAYETTE 154 0 0.0% 0 0 0 LA LAFOURCHE 78 41 52.6% 3 13 29 LA LIVINGSTON 121 26 21.5% 1 6 20 LA ORLEANS 348 100 28.7% 11 30 59 LA PLAQUEMINES 56 31 55.4% 4 13 14 LA POINTE COUPEE 25 1 4.0% 0 0 1 LA ST. MARY 56 4 7.1% 1 2 1 LA ST. BERNARD 36 12 33.3% 2 1 9 LA ST. CHARLES 41 13 31.7% 1 6 6 LA ST. HELENA 13 5 38.5% 0 0 5 LA ST. JAMES 33 17 51.5% 3 4 10 ST. JOHN THE LA BAPTIST 27 11 40.7% 1 3 7 LA ST. LANDRY 85 7 8.2% 6 1 0 LA ST. MARTIN 48 0 0.0% 0 0 0 LA ST. TAMMANY 260 68 26.2% 42 9 17 5 LA TANGIPAHOA 118 43 36.4% 8 6 30 LA TERREBONNE 81 39 48.1% 4 12 24 LA VERMILION 55 0 0.0% 0 0 0 LA WASHINGTON 55 7 12.7% 1 1 5 WEST BATON LA ROUGE 32 1 3.1% 0 1 0 WEST LA FELICIANA 28 1 3.6% 0 1 0 TOTAL 2,759 574 20.8% 100 163 318 Mississippi Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power MS ADAMS 41 0 0.0% 0 0 0 MS ALCORN 34 0 0.0% 0 0 0 MS AMITE 24 0 0.0% 0 0 0 MS ATTALA 19 0 0.0% 0 0 0 MS BENTON 19 0 0.0% 0 0 0 MS BOLIVAR 28 0 0.0% 0 0 0 MS CALHOUN 19 0 0.0% 0 0 0 MS CARROLL 24 0 0.0% 0 0 0 MS CHICKASAW 17 0 0.0% 0 0 0 MS CHOCTAW 15 0 0.0% 0 0 0 MS CLAIBORNE 12 0 0.0% 0 0 0 MS CLAY 10 0 0.0% 0 0 0 MS COAHOMA 26 0 0.0% 0 0 0 MS COPIAH 37 0 0.0% 0 0 0 MS DESOTO 160 0 0.0% 0 0 0 MS FORREST 84 1 1.2% 1 0 0 MS FRANKLIN 29 0 0.0% 0 0 0 MS GEORGE 40 0 0.0% 0 0 0 MS GREENE 34 1 2.9% 0 1 0 MS GRENADA 33 0 0.0% 0 0 0 MS HANCOCK 61 2 3.3% 0 2 0 MS HARRISON 208 4 1.9% 1 2 1 MS HINDS 199 1 0.5% 0 1 0 6 MS HOLMES 31 1 3.2% 1 0 0 MS HUMPHREYS 7 0 0.0% 0 0 0 MS ISSAQUENA 3 0 0.0% 0 0 0 MS ITAWAMBA 28 0 0.0% 0 0 0 MS JACKSON 132 1 0.8% 1 0 0 MS JEFFERSON 45 0 0.0% 0 0 0 MS LAFAYETTE 83 1 1.2% 0 1 0 MS LAMAR 75 2 2.7% 0 2 0 MS LEE 86 0 0.0% 0 0 0 MS LEFLORE 35 0 0.0% 0 0 0 MS LINCOLN 59 0 0.0% 0 0 0 MS MADISON 120 4 3.3% 1 3 0 MS MARION 25 0 0.0% 0 0 0 MS MARSHALL 56 0 0.0% 0 0 0 MS MONROE 52 1 1.9% 0 1 0 MS MONTGOMERY 23 0 0.0% 0 0 0 MS PANOLA 40 1 2.5% 0 1 0 MS PEARL RIVER 82 0 0.0% 0 0 0 MS PERRY 25 0 0.0% 0 0 0 MS PIKE 46 1 2.2% 0 1 0 MS PONTOTOC 37 0 0.0% 0 0 0 MS PRENTISS 17 0 0.0% 0 0 0 MS QUITMAN 8 0 0.0% 0 0 0 MS SHARKEY 11 0 0.0% 0 0 0 MS STONE 19 0 0.0% 0 0 0 MS SUNFLOWER 24 0 0.0% 0 0 0 MS TALLAHATCHIE 19 0 0.0% 0 0 0 MS TATE 35 0 0.0% 0 0 0 MS TIPPAH 22 0 0.0% 0 0 0 MS TISHOMINGO 19 1 5.3% 0 1 0 MS TUNICA 31 0 0.0% 0 0 0 MS UNION 33 0 0.0% 0 0 0 MS WALTHALL 25 0 0.0% 0 0 0 MS WARREN 50 0 0.0% 0 0 0 MS WASHINGTON 35 0 0.0% 0 0 0 MS WEBSTER 22 0 0.0% 0 0 0 MS WILKINSON 18 0 0.0% 0 0 0 MS YALOBUSHA 26 0 0.0% 0 0 0 MS YAZOO 37 0 0.0% 0 0 0 7 TOTAL 2,714 22 0.8% 5 16 1 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported the following number of subscribers out of service by state in the disaster area; this may include the loss of telephone, television, and/or Internet services: Alabama Louisiana Mississippi 1,119 427,587 2,157 The following chart illustrates the trends in the number of subscribers out of service by state: 8 Broadcast: Television stations status: • 28 (no change from yesterday) TV stations reported being operational (KATC, KBTR, KDCG, KLFY-TV, KLWB, KSHV-TV, KWBJ-CD, KXKW, WALA-TV, WBRZ, WDAM, WDBD, WEIQ, WFNA, WGMB-TV, WGNO, WHLT, WJTV, WKRG-TV, WLAE-TV, WLBT, WLOV, WNOL-TV, WNTZ-TV, WTOK-TV, WVLA-TV, WVUE-DT, WXXV-TV). • 2 (no change from yesterday) TV stations reported as being out of service (KFOL, WYES-DT). FM Radio stations status: • 38 (up from 36 yesterday) FM radio stations reported being operational (K206DU, KFXZ, KLFT, KLWB, KMEZ, KNXX, KOGM, KRVE, KSALU, KSLO, KYMK, W225CZ, WBHY, WBRP, WDGL, WDMS, WEZB, WFFF-FM, WFMA, WFMF, WKBU, WKSO, WKZU, WLMG, WNOE, WNXX, WQNZ, WQRG-LP, WQRZ-LP, WQUE-FM, WRKN, WRNO-FM, WSKK, WTGE, WWL-FM, WWUU, WYLD-FM, WYNK-FM). • 9 (down from 11 yesterday) FM stations reported being out of service (KKND, KLXH, KNOL, W208FC, WBKL, WJDR, WNKV, WSSM, WZRH). • 1 (no change from yesterday) FM radio station reported being down with programming sent to another station (KVDU). AM Radio stations status: • 12 (up from 11 yesterday) AM radio stations reported being operational (KFXZ, KSLO, KVOL, WBHY, WCHJ, WFFF, WJBO, WLPR, WNAT, WODT, WWL, WYLD). • 4 (no change from yesterday) AM radio stations reported being out of service (WCJU, WHSY, WSHO, WWWL). Special Temporary Authority (STA)/Waivers The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. During Hurricane Ida, there have been 3 STAs granted as of 11 am September 3: a verbal STA to the Mutual Aid Box Alarm System, an STA for station KVDU and a verbal STA to ERA Helicopters LLC. The FCC granted waivers as follows: • ARRL emergency request for a temporary waiver to permit higher symbol rate data transmissions for Hurricane Ida traffic. • Temporary waiver to allow carriers in affected areas greater flexibility in number portability, to assist in restoring service to affected customers more quickly. 9 • Waiver to extend the Form 477 deadline and the A110 Upfront Payment and App Resubmission deadline. • Waived number aging rules to allow providers to hold disconnected numbers for more than the usual 90 days for customers who wish to temporarily disconnect service and then reconnect after recovery is complete. On September 3, the FCC today took a series of actions to extend deadlines and waive rules to assist consumers, licensees and communications providers in Louisiana and Mississippi impacted by Hurricane Ida, as follows: • Waived certain rules and deadlines for the E-Rate, Rural Health Care, Lifeline, High Cost, Emergency Connectivity Fund, and Emergency Broadband Benefit programs. • Released a Public Notice establishing October 1, 2021 as the new deadline for submission of Form 477 data as of June 30, 2021 for affected filers in Louisiana and Mississippi. For all other filers the deadline is September 15, 2021. • Extended until October 1, 2021, certain deadlines that would occur between August 29, 2021 and September 30, 2021. This includes construction deadlines and filing deadlines for certain license modifications, license renewals, and construction notifications. 10