Communications Status Report for Areas Impacted by Major Winter Storm January 17, 2022 At the request of multiple Statewide Interoperability Coordinators, the Public Safety and Homeland Security Bureau (PSHSB) of the Federal Communications Commission (FCC), in coordination with Department of Homeland Security Cybersecurity and Infrastructure Security Agency and the Federal Emergency Management Agency, has activated the Disaster Information Reporting System (DIRS) for the affected areas in Kentucky, North Carolina, South Carolina, Tennessee, and Virginia in response to the major winter storm. The following is a report on the status of communications services in geographic areas impacted by the major winter storm as of January 17, 2022 at 11:00 a.m. ET. This report incorporates network outage data submitted by communications providers to the FCC’s DIRS. Note that the operational status of communications services during a disaster may evolve rapidly, and this report represents a snapshot in time. This report also summarizes certain regulatory actions taken by the FCC to assist areas impacted by the major winter storm. The following counties and cities are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. Kentucky: Adair, Bath, Bell, Bourbon, Boyd, Boyle, Bracken, Breathitt, Carter, Casey, Clark, Clay, Clinton, Cumberland, Elliott, Estill, Fayette, Fleming, Floyd, Garrard, Greenup, Harlan, Harrison, Jackson, Jessamine, Johnson, Knott, Knox, Laurel, Lawrence, Lee, Leslie, Letcher, Lewis, Lincoln, Madison, Magoffin, Martin, Mason, McCreary, Menifee, Mercer, Montgomery, Morgan, Nicholas, Owsley, Perry, Pike, Powell, Pulaski, Robertson, Rockcastle, Rowan, Russell, Scott, Wayne, Whitley, Wolfe, Woodford North Carolina (statewide): Alamance, Alexander, Alleghany, Anson, Ashe, Avery, Beaufort, Bertie, Bladen, Brunswick, Buncombe, Burke, Cabarrus, Caldwell, Camden, Carteret, Caswell, Catawba, Chatham, Cherokee, Chowan, Clay, Cleveland, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gaston, Gates, Graham, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hertford, Hoke, Hyde, Iredell, Jackson, Johnston, Jones, Lee, Lenoir, Lincoln, Macon, Madison, Martin, McDowell, Mecklenburg, Mitchell, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Polk, Randolph, Richmond, Robeson, Rockingham, Rowan, Rutherford, Sampson, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrell, Union, Vance, Wake, Warren, Washington, Watauga, Wayne, Wilkes, Wilson, Yadkin, Yancey South Carolina: Abbeville, Aiken, Anderson, Calhoun, Cherokee, Chester, Chesterfield, Darlington, Dillon, Edgefield, Fairfield, Florence, Greenville, Greenwood, Kershaw, Lancaster, Laurens, Lee, Lexington, Marlboro, McCormick, Newbery, Oconee, Orangeburg, Pickens, Richland, Saluda, Spartanburg, Sumter, Union, York Tennessee: Anderson, Bledsoe, Blount, Bradley, Campbell, Carter, Claiborne, Cocke, Cumberland, Fentress, Franklin, Grainger, Greene, Grundy, Hamblin, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Overton, Pickett, Polk, Putnam, Rhea, Roane, Sequatchie, Scott, Sevier, Sullivan, Unicoi, Union, Van Buren, Warren, Washington, White 1 Virginia (statewide): Accomack, Albemarle, Alexandria, Alleghany, Amelia, Amherst, Appomattox, Arlington, Augusta, Bath, Bedford, Bland, Botetourt, Bristol, Brunswick, Buchanan, Buckingham, Buena Vista, Campbell, Caroline, Carroll, Charles City, Charlotte, Charlottesville City, Chesapeake, Chesterfield, Clarke, Colonial Heights, Covington, Craig, Culpeper, Cumberland, Danville, Dickenson, Dinwiddie, Emporia, Essex, Fairfax, Fairfax City, Falls Church City, Fauquier, Floyd, Fluvanna, Franklin, Franklin City, Frederick, Fredericksburg, Galax, Giles, Gloucester, Goochland, Grayson, Greene, Greensville, Halifax, Hampton, Hanover, Harrisonburg, Henrico, Henry, Highland, Hopewell, Isle Of Wight, James City, King And Queen, King George, King William, Lancaster, Lee, Lexington, Loudoun, Louisa, Lunenburg, Lynchburg, Madison, Manassas, Manassas Park, Martinsville, Mathews, Mecklenburg, Middlesex, Montgomery, Nelson, New Kent, Newport News, Norfolk, Northampton, Northumberland, Norton, Nottoway, Orange, Page, Patrick, Petersburg, Pittsylvania, Poquoson, Portsmouth, Powhatan, Prince Edward, Prince George, Prince William, Pulaski, Radford, Rappahannock, Richmond, Richmond City, Roanoke, Roanoke City, Rockbridge, Rockingham, Russell, Scott, Shenandoah, Smyth, South Boston, Southampton, Spotsylvania, Stafford, Staunton, Suffolk, Surry, Sussex, Tazewell, Virginia Beach, Warren, Washington, Waynesboro, Westmoreland, Williamsburg, Winchester, Wise, Wythe, York 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators and, if necessary, direct contact with individual PSAPs. No PSAPs are reported as being affected. 2 Wireless Services The current status of wireless communications services is shown by the following map. The following table provides cell sites out of service by county. 0.7% of the cell sites in the affected area are out of service. The information shown was provided by the signatories to the Wireless Network Resiliency Framework Cooperative Agreement. Kentucky Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport1 Power KY ADAIR 52 0 0.0% 0 0 0 1 These are cell sites that are out due to issues with the (typically wireline) networks that route communications traffic to and from the cell sites. 3 KY BATH 24 1 4.2% 0 0 1 KY BELL 22 0 0.0% 0 0 0 KY BOURBON 22 0 0.0% 0 0 0 KY BOYD 73 0 0.0% 0 0 0 KY BOYLE 19 0 0.0% 0 0 0 KY BRACKEN 11 0 0.0% 0 0 0 KY BREATHITT 6 0 0.0% 0 0 0 KY CARTER 62 1 1.6% 0 0 1 KY CASEY 14 0 0.0% 0 0 0 KY CLARK 41 0 0.0% 0 0 0 KY CLAY 19 0 0.0% 0 0 0 KY CLINTON 28 0 0.0% 0 0 0 KY CUMBERLAND 30 0 0.0% 0 0 0 KY ELLIOTT 3 0 0.0% 0 0 0 KY ESTILL 6 3 50.0% 0 0 3 KY FAYETTE 246 0 0.0% 0 0 0 KY FLEMING 20 0 0.0% 0 0 0 KY FLOYD 16 0 0.0% 0 0 0 KY FRANKLIN 29 0 0.0% 0 0 0 KY GARRARD 9 0 0.0% 0 0 0 KY GREENUP 48 0 0.0% 0 0 0 KY HARLAN 15 0 0.0% 0 0 0 KY HARRISON 38 0 0.0% 0 0 0 KY JACKSON 4 0 0.0% 0 0 0 KY JESSAMINE 48 0 0.0% 0 0 0 KY JOHNSON 9 0 0.0% 0 0 0 KY KNOTT 11 0 0.0% 0 0 0 KY KNOX 26 3 11.5% 0 0 3 KY LAUREL 56 1 1.8% 0 0 1 KY LAWRENCE 13 0 0.0% 0 0 0 KY LEE 7 0 0.0% 0 0 0 KY LESLIE 13 0 0.0% 0 0 0 KY LETCHER 11 0 0.0% 0 0 0 KY LEWIS 18 0 0.0% 0 0 0 KY LINCOLN 21 1 4.8% 0 1 0 KY MADISON 67 0 0.0% 0 0 0 KY MAGOFFIN 8 0 0.0% 0 0 0 KY MARTIN 4 0 0.0% 0 0 0 KY MASON 21 0 0.0% 0 0 0 4 KY MCCREARY 26 0 0.0% 0 0 0 KY MENIFEE 11 0 0.0% 0 0 0 KY MERCER 22 0 0.0% 0 0 0 KY MONTGOMERY 14 0 0.0% 0 0 0 KY MORGAN 6 0 0.0% 0 0 0 KY NICHOLAS 17 0 0.0% 0 0 0 KY OWSLEY 3 0 0.0% 0 0 0 KY PERRY 10 0 0.0% 0 0 0 KY PIKE 29 0 0.0% 0 0 0 KY POWELL 15 0 0.0% 0 0 0 KY PULASKI 94 0 0.0% 0 0 0 KY ROBERTSON 2 0 0.0% 0 0 0 KY ROCKCASTLE 33 0 0.0% 0 0 0 KY ROWAN 41 0 0.0% 0 0 0 KY RUSSELL 34 0 0.0% 0 0 0 KY SCOTT 54 0 0.0% 0 0 0 KY WAYNE 43 0 0.0% 0 0 0 KY WHITLEY 47 7 14.9% 0 1 6 KY WOLFE 8 0 0.0% 0 0 0 KY WOODFORD 29 0 0.0% 0 0 0 TOTAL 1,728 17 1.0% 0 2 15 North Carolina Cell Cell Cell Sites Cell Sites Out Cell Sites Affected Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power NC ALAMANCE 192 0 0.0% 0 0 0 NC ALEXANDER 49 0 0.0% 0 0 0 NC ALLEGHANY 8 0 0.0% 0 0 0 NC ANSON 53 1 1.9% 0 0 1 NC ASHE 8 0 0.0% 0 0 0 NC AVERY 28 0 0.0% 0 0 0 NC BEAUFORT 74 0 0.0% 0 0 0 NC BERTIE 26 0 0.0% 0 0 0 NC BLADEN 70 0 0.0% 0 0 0 NC BRUNSWICK 207 2 1.0% 2 0 0 NC BUNCOMBE 356 6 1.7% 0 2 4 NC BURKE 121 0 0.0% 0 0 0 5 NC CABARRUS 292 0 0.0% 0 0 0 NC CALDWELL 105 0 0.0% 0 0 0 NC CAMDEN 15 0 0.0% 0 0 0 NC CARTERET 109 0 0.0% 0 0 0 NC CASWELL 26 0 0.0% 0 0 0 NC CATAWBA 226 0 0.0% 0 0 0 NC CHATHAM 139 0 0.0% 0 0 0 NC CHEROKEE 37 0 0.0% 0 0 0 NC CHOWAN 11 0 0.0% 0 0 0 NC CLAY 10 0 0.0% 0 0 0 NC CLEVELAND 115 0 0.0% 0 0 0 NC COLUMBUS 83 0 0.0% 0 0 0 NC CRAVEN 184 0 0.0% 0 0 0 NC CUMBERLAND 413 0 0.0% 0 0 0 NC CURRITUCK 59 0 0.0% 0 0 0 NC DARE 104 0 0.0% 0 0 0 NC DAVIDSON 221 1 0.5% 0 1 0 NC DAVIE 88 0 0.0% 0 0 0 NC DUPLIN 96 0 0.0% 0 0 0 NC DURHAM 532 2 0.4% 0 2 0 NC EDGECOMBE 67 0 0.0% 0 0 0 NC FORSYTH 521 0 0.0% 0 0 0 NC FRANKLIN 54 0 0.0% 0 0 0 NC GASTON 270 0 0.0% 0 0 0 NC GATES 18 0 0.0% 0 0 0 NC GRAHAM 11 0 0.0% 0 0 0 NC GRANVILLE 79 0 0.0% 0 0 0 NC GREENE 39 0 0.0% 0 0 0 NC GUILFORD 760 2 0.3% 0 2 0 NC HALIFAX 90 0 0.0% 0 0 0 NC HARNETT 143 0 0.0% 0 0 0 NC HAYWOOD 127 0 0.0% 0 0 0 NC HENDERSON 164 4 2.4% 0 4 0 NC HERTFORD 23 0 0.0% 0 0 0 NC HOKE 63 0 0.0% 0 0 0 NC HYDE 15 0 0.0% 0 0 0 NC IREDELL 217 0 0.0% 0 0 0 NC JACKSON 72 0 0.0% 0 0 0 NC JOHNSTON 200 0 0.0% 0 0 0 6 NC JONES 46 0 0.0% 0 0 0 NC LEE 79 0 0.0% 0 0 0 NC LENOIR 90 0 0.0% 0 0 0 NC LINCOLN 102 0 0.0% 0 0 0 NC MACON 44 1 2.3% 0 0 1 NC MADISON 49 0 0.0% 0 0 0 NC MARTIN 34 0 0.0% 0 0 0 NC MCDOWELL 89 0 0.0% 0 0 0 NC MECKLENBURG 1,616 1 0.1% 0 1 0 NC MITCHELL 21 0 0.0% 0 0 0 NC MONTGOMERY 45 0 0.0% 0 0 0 NC MOORE 129 8 6.2% 0 2 6 NC NASH 178 0 0.0% 0 0 0 NC NEW HANOVER 297 0 0.0% 0 0 0 NC NORTHAMPTON 31 0 0.0% 0 0 0 NC ONSLOW 263 0 0.0% 0 0 0 NC ORANGE 272 0 0.0% 0 0 0 NC PAMLICO 19 0 0.0% 0 0 0 NC PASQUOTANK 43 0 0.0% 0 0 0 NC PENDER 87 0 0.0% 0 0 0 NC PERQUIMANS 17 0 0.0% 0 0 0 NC PERSON 54 0 0.0% 0 0 0 NC PITT 264 0 0.0% 0 0 0 NC POLK 24 0 0.0% 0 0 0 NC RANDOLPH 216 2 0.9% 2 0 0 NC RICHMOND 87 9 10.3% 2 0 7 NC ROBESON 157 0 0.0% 0 0 0 NC ROCKINGHAM 114 0 0.0% 0 0 0 NC ROWAN 160 0 0.0% 0 0 0 NC RUTHERFORD 104 0 0.0% 0 0 0 NC SAMPSON 79 0 0.0% 0 0 0 NC SCOTLAND 56 4 7.1% 0 1 3 NC STANLY 144 0 0.0% 0 0 0 NC STOKES 26 0 0.0% 0 0 0 NC SURRY 89 0 0.0% 0 0 0 NC SWAIN 25 1 4.0% 0 0 1 NC TRANSYLVANIA 34 0 0.0% 0 0 0 NC TYRRELL 12 0 0.0% 0 0 0 NC UNION 300 5 1.7% 2 0 2 7 NC VANCE 64 0 0.0% 0 0 0 NC WAKE 1,431 3 0.2% 0 1 1 NC WARREN 38 0 0.0% 0 0 0 NC WASHINGTON 16 0 0.0% 0 0 0 NC WATAUGA 70 0 0.0% 0 0 0 NC WAYNE 173 0 0.0% 0 0 0 NC WILKES 67 1 1.5% 0 0 1 NC WILSON 116 0 0.0% 0 0 0 NC YADKIN 93 0 0.0% 0 0 0 NC YANCEY 27 2 7.4% 0 2 0 TOTAL 14,581 55 0.4% 8 18 27 South Carolina Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power SC ABBEVILLE 54 0 0.0% 0 0 0 SC AIKEN 237 1 0.4% 1 0 0 SC ANDERSON 306 1 0.3% 0 1 0 SC CALHOUN 43 2 4.7% 0 2 0 SC CHEROKEE 84 0 0.0% 0 0 0 SC CHESTER 69 0 0.0% 0 0 0 SC CHESTERFIELD 86 3 3.5% 0 1 2 SC DARLINGTON 108 0 0.0% 0 0 0 SC DILLON 58 2 3.4% 2 0 0 SC EDGEFIELD 40 0 0.0% 0 0 0 SC FAIRFIELD 88 4 4.5% 0 0 4 SC FLORENCE 242 0 0.0% 0 0 0 SC GREENVILLE 687 5 0.7% 0 2 2 SC GREENWOOD 122 2 1.6% 0 1 1 SC KERSHAW 95 3 3.2% 0 1 2 SC LANCASTER 135 5 3.7% 0 0 5 SC LAURENS 181 13 7.2% 2 6 5 SC LEE 62 2 3.2% 2 0 0 SC LEXINGTON 444 2 0.5% 2 0 0 SC MARLBORO 45 0 0.0% 0 0 0 SC MCCORMICK 17 0 0.0% 0 0 0 SC NEWBERRY 130 4 3.1% 0 0 4 8 SC OCONEE 143 7 4.9% 1 0 6 SC ORANGEBURG 170 0 0.0% 0 0 0 SC PICKENS 232 3 1.3% 0 0 3 SC RICHLAND 646 5 0.8% 0 0 5 SC SALUDA 64 0 0.0% 0 0 0 SC SPARTANBURG 527 0 0.0% 0 0 0 SC SUMTER 163 2 1.2% 0 2 0 SC UNION 45 0 0.0% 0 0 0 SC YORK 289 0 0.0% 0 0 0 TOTAL 5,612 66 1.2% 10 16 39 Tennessee Cell Cell Sites Cell Sites Out Cell Sites Affected Cell Sites Sites Percent Out Due to Due to Out Due to State Counties Served Out Out Damage Transport Power TN ANDERSON 132 8 6.1% 4 0 4 TN BLEDSOE 12 0 0.0% 0 0 0 TN BLOUNT 195 1 0.5% 0 1 0 TN BRADLEY 96 0 0.0% 0 0 0 TN CAMPBELL 64 14 21.9% 0 2 12 TN CARTER 81 0 0.0% 0 0 0 TN CLAIBORNE 49 2 4.1% 0 2 0 TN COCKE 87 0 0.0% 0 0 0 TN CUMBERLAND 119 0 0.0% 0 0 0 TN FENTRESS 20 0 0.0% 0 0 0 TN FRANKLIN 38 0 0.0% 0 0 0 TN GRAINGER 33 0 0.0% 0 0 0 TN GREENE 129 0 0.0% 0 0 0 TN GRUNDY 30 0 0.0% 0 0 0 TN HAMBLEN 62 0 0.0% 0 0 0 TN HAMILTON 473 1 0.2% 0 1 0 TN HANCOCK 6 0 0.0% 0 0 0 TN HAWKINS 80 0 0.0% 0 0 0 TN JEFFERSON 90 0 0.0% 0 0 0 TN JOHNSON 20 1 5.0% 1 0 0 TN KNOX 716 9 1.3% 0 9 0 TN LOUDON 98 0 0.0% 0 0 0 TN MARION 70 0 0.0% 0 0 0 9 TN MCMINN 79 0 0.0% 0 0 0 TN MEIGS 14 0 0.0% 0 0 0 TN MONROE 70 2 2.9% 0 2 0 TN MORGAN 36 0 0.0% 0 0 0 TN OVERTON 24 0 0.0% 0 0 0 TN PICKETT 10 0 0.0% 0 0 0 TN POLK 29 1 3.4% 0 1 0 TN PUTNAM 117 0 0.0% 0 0 0 TN RHEA 44 0 0.0% 0 0 0 TN ROANE 103 5 4.9% 2 3 0 TN SCOTT 43 3 7.0% 0 1 2 TN SEQUATCHIE 23 0 0.0% 0 0 0 TN SEVIER 220 0 0.0% 0 0 0 TN SULLIVAN 296 0 0.0% 0 0 0 TN UNICOI 30 1 3.3% 0 1 0 TN UNION 36 1 2.8% 0 1 0 TN VAN BUREN 16 0 0.0% 0 0 0 TN WARREN 39 0 0.0% 0 0 0 TN WASHINGTON 162 0 0.0% 0 0 0 TN WHITE 29 0 0.0% 0 0 0 TOTAL 4,120 49 1.2% 7 24 18 Virginia Cell Cell Cell Sites Cell Sites Out Cell Sites Sites Sites Percent Out Due to Due to Out Due State Affected Counties Served Out Out Damage Transport to Power VA ACCOMACK 45 0 0.0% 0 0 0 VA ALBEMARLE 215 1 0.5% 0 1 0 VA ALEXANDRIA CITY 140 0 0.0% 0 0 0 VA ALLEGHANY 60 0 0.0% 0 0 0 VA AMELIA 18 0 0.0% 0 0 0 VA AMHERST 77 1 1.3% 0 0 1 VA APPOMATTOX 38 0 0.0% 0 0 0 VA ARLINGTON 250 0 0.0% 0 0 0 VA AUGUSTA 129 0 0.0% 0 0 0 VA BATH 12 0 0.0% 0 0 0 VA BEDFORD 109 0 0.0% 0 0 0 VA BLAND 42 0 0.0% 0 0 0 10 VA BOTETOURT 81 0 0.0% 0 0 0 VA BRISTOL CITY 15 0 0.0% 0 0 0 VA BRUNSWICK 39 0 0.0% 0 0 0 VA BUCHANAN 14 0 0.0% 0 0 0 VA BUCKINGHAM 46 0 0.0% 0 0 0 VA BUENA VISTA CITY 5 0 0.0% 0 0 0 VA CAMPBELL 103 2 1.9% 1 1 0 VA CAROLINE 90 1 1.1% 0 1 0 VA CARROLL 59 0 0.0% 0 0 0 VA CHARLES CITY 26 2 7.7% 0 1 1 VA CHARLOTTE 30 0 0.0% 0 0 0 CHARLOTTESVILLE VA CITY 40 0 0.0% 0 0 0 VA CHESAPEAKE CITY 225 1 0.4% 0 1 0 VA CHESTERFIELD 352 1 0.3% 0 1 0 VA CLARKE 33 0 0.0% 0 0 0 COLONIAL HEIGHTS VA CITY 24 0 0.0% 0 0 0 VA COVINGTON CITY 3 0 0.0% 0 0 0 VA CRAIG 15 0 0.0% 0 0 0 VA CULPEPER 62 0 0.0% 0 0 0 VA CUMBERLAND 21 2 9.5% 1 0 1 VA DANVILLE CITY 42 0 0.0% 0 0 0 VA DICKENSON 10 0 0.0% 0 0 0 VA DINWIDDIE 70 0 0.0% 0 0 0 VA EMPORIA CITY 7 0 0.0% 0 0 0 VA ESSEX 33 0 0.0% 0 0 0 VA FAIRFAX 1,041 2 0.2% 2 0 0 VA FAIRFAX CITY 20 0 0.0% 0 0 0 VA FALLS CHURCH CITY 10 0 0.0% 0 0 0 VA FAUQUIER 116 0 0.0% 0 0 0 VA FLOYD 25 0 0.0% 0 0 0 VA FLUVANNA 39 0 0.0% 0 0 0 VA FRANKLIN 86 0 0.0% 0 0 0 VA FRANKLIN CITY 5 0 0.0% 0 0 0 VA FREDERICK 114 0 0.0% 0 0 0 FREDERICKSBURG VA CITY 22 0 0.0% 0 0 0 VA GILES 32 0 0.0% 0 0 0 VA GLOUCESTER 54 2 3.7% 0 0 2 11 VA GOOCHLAND 93 1 1.1% 0 1 0 VA GRAYSON 19 0 0.0% 0 0 0 VA GREENE 26 0 0.0% 0 0 0 VA GREENSVILLE 18 0 0.0% 0 0 0 VA HALIFAX 96 0 0.0% 0 0 0 VA HAMPTON CITY 128 1 0.8% 0 1 0 VA HANOVER 183 0 0.0% 0 0 0 HARRISONBURG VA CITY 45 0 0.0% 0 0 0 VA HENRICO 393 1 0.3% 0 1 0 VA HENRY 124 0 0.0% 0 0 0 VA HIGHLAND 5 0 0.0% 0 0 0 VA HOPEWELL CITY 12 0 0.0% 0 0 0 VA ISLE OF WIGHT 67 1 1.5% 0 1 0 VA JAMES CITY 76 2 2.6% 0 2 0 VA KING AND QUEEN 21 0 0.0% 0 0 0 VA KING GEORGE 43 0 0.0% 0 0 0 VA KING WILLIAM 34 1 2.9% 1 0 0 VA LANCASTER 13 0 0.0% 0 0 0 VA LEE 27 0 0.0% 0 0 0 VA LEXINGTON CITY 7 0 0.0% 0 0 0 VA LOUDOUN 298 6 2.0% 1 3 2 VA LOUISA 72 2 2.8% 1 1 0 VA LUNENBURG 11 0 0.0% 0 0 0 VA LYNCHBURG CITY 105 0 0.0% 0 0 0 VA MADISON 24 0 0.0% 0 0 0 VA MANASSAS CITY 25 0 0.0% 0 0 0 MANASSAS PARK VA CITY 6 0 0.0% 0 0 0 VA MARTINSVILLE CITY 12 0 0.0% 0 0 0 VA MATHEWS 22 2 9.1% 1 1 0 VA MECKLENBURG 49 0 0.0% 0 0 0 VA MIDDLESEX 26 0 0.0% 0 0 0 VA MONTGOMERY 161 1 0.6% 0 1 0 VA NELSON 58 1 1.7% 0 1 0 VA NEW KENT 59 4 6.8% 0 2 2 NEWPORT NEWS VA CITY 146 3 2.1% 0 3 0 VA NORFOLK CITY 202 2 1.0% 0 0 2 VA NORTHAMPTON 29 0 0.0% 0 0 0 12 VA NORTHUMBERLAND 22 0 0.0% 0 0 0 VA NORTON CITY 4 0 0.0% 0 0 0 VA NOTTOWAY 47 0 0.0% 0 0 0 VA ORANGE 51 0 0.0% 0 0 0 VA PAGE 27 0 0.0% 0 0 0 VA PATRICK 35 1 2.9% 0 0 1 VA PETERSBURG CITY 42 0 0.0% 0 0 0 VA PITTSYLVANIA 114 0 0.0% 0 0 0 VA POQUOSON CITY 8 0 0.0% 0 0 0 VA PORTSMOUTH CITY 70 0 0.0% 0 0 0 VA POWHATAN 52 0 0.0% 0 0 0 VA PRINCE EDWARD 62 0 0.0% 0 0 0 VA PRINCE GEORGE 80 1 1.3% 0 1 0 VA PRINCE WILLIAM 366 0 0.0% 0 0 0 VA PULASKI 48 0 0.0% 0 0 0 VA RADFORD 10 0 0.0% 0 0 0 VA RAPPAHANNOCK 16 0 0.0% 0 0 0 VA RICHMOND 16 0 0.0% 0 0 0 VA RICHMOND CITY 251 1 0.4% 0 0 1 VA ROANOKE 108 1 0.9% 0 0 1 VA ROANOKE CITY 103 0 0.0% 0 0 0 VA ROCKBRIDGE 76 0 0.0% 0 0 0 VA ROCKINGHAM 123 0 0.0% 0 0 0 VA RUSSELL 41 0 0.0% 0 0 0 VA SALEM 17 0 0.0% 0 0 0 VA SCOTT 50 0 0.0% 0 0 0 VA SHENANDOAH 62 0 0.0% 0 0 0 VA SMYTH 30 0 0.0% 0 0 0 VA SOUTHAMPTON 47 0 0.0% 0 0 0 VA SPOTSYLVANIA 113 0 0.0% 0 0 0 VA STAFFORD 117 0 0.0% 0 0 0 VA STAUNTON CITY 19 0 0.0% 0 0 0 VA SUFFOLK CITY 111 0 0.0% 0 0 0 VA SURRY 26 0 0.0% 0 0 0 VA SUSSEX 46 1 2.2% 0 1 0 VA TAZEWELL 67 1 1.5% 0 1 0 VIRGINIA BEACH VA CITY 356 9 2.5% 1 3 5 VA WARREN 44 0 0.0% 0 0 0 13 VA WASHINGTON 82 0 0.0% 0 0 0 VA WAYNESBORO CITY 23 0 0.0% 0 0 0 VA WESTMORELAND 30 0 0.0% 0 0 0 WILLIAMSBURG VA CITY 22 1 4.5% 0 1 0 VA WINCHESTER CITY 24 0 0.0% 0 0 0 VA WISE 46 0 0.0% 0 0 0 VA WYTHE 62 0 0.0% 0 0 0 VA YORK 99 3 3.0% 0 2 1 TOTAL 10,144 62 0.6% 9 33 20 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities such as cells- on-wheels (also known as COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported the following number of subscribers out of service by state in the affected area; this may include the loss of telephone, television, and/or Internet services. KY NC SC TN VA 1,040 2,108 5,793 486 4,273 Broadcast: Television stations status: 38 TV stations reported being operational (WATE-TV, WAVY-TV, WBTW, WCBD-TV, WCNC-TV, WDKY-TV, WFMY-TV, WFXR, WGHP, WJHL-TV, WJKT, WJZY, WKRN-TV, WLTX, WMYT-TV, WNCN, WNCT-TV, WREG-TV, WRIC, WRIC-TV, WSPA-TV, WTVD, WUNC-TV, WUND-TV, WUNE-TV, WUNF-TV, WUNG-TV, WUNJ-TV, WUNK-TV, WUNL-TV, WUNM-TV, WUNP-TV, WUNU, WUNW, WVBT, WVPT, WWCW, WYCW). No TV stations are reported as being out of service. 14 FM Radio stations status: 87 FM radio stations reported being operational (WACL, WAZR, WBUL-FM, WCHV-FM, WCOS-FM, WCYK, WCYQ, WDAR-FM, WDCE, WDCG, WEGX, WEND, WERO, WESC-FM, WFQX, WHBT-FM, WHQC, WHTE-FM, WJJS, WJMX-FM, WJQQ, WKCY-FM, WKHT, WKKT, WKOS, WKQQ, WKSF, WKSI-FM, WLFJ- FM, WLKO, WLKT, WLTO, WLTY, WLXX, WMAG, WMKS, WMOV-FM, WMXL, WMYI, WNCB, WNOB, WNOH, WNOK, WNOX, WOWI, WPTI, WQNQ, WQNS, WQSL, WQUT, WQZL, WRDU, WRFX, WRLY-LP, WRNS-FM, WROO, WROV-FM, WROX-FM, WRTP, WRZE, WSEK-FM, WSLC-FM, WSLQ, WSSL-FM, WSTV, WSVO, WTKK, WTQR, WUSH, WUSQ-FM, WVBB, WVBE-FM, WVBZ, WVLK, WWNQ, WWRW, WWST, WXBT, WXLK, WXQR, WXRY-LP, WXZZ, WYYD, WZGN, WZMJ, WZTF, WZWK). No FM stations are reported being out of service. AM Radio stations status: 37 AM radio stations reported being operational (WBCU, WBTK, WCHV, WCOS, WCYN, WDSC, WFAY, WFIR, WGOC, WGVL, WJCW, WJMX, WKAV, WKCY, WKDW, WKRK, WKYK, WLAP, WMCH, WMRV, WNIS, WPEK, WPLI, WPLY, WRKQ, WRNS, WSEK, WSFC, WTAR, WTOE, WTZQ, WVLK, WVOC, WWNC, WWRK, WWTF, WXSM). 1 AM radio station reported being out of service (WSVS). Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. During the winter storm January 2022, there have been no STAs requested as of 12 pm on January 17, 2022. 15