Communications Status Report for Areas Impacted by Hurricane Fiona September 20, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Fiona as of September 20, 2022, at 12:00 p.m. EDT.1 This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The FCC deactivated DIRS for Hurricane Fiona in the U.S. Virgin Islands at 5:00 p.m. EDT on September 19, 2022. The following counties/municipalities in Puerto Rico are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. Puerto Rico: Adjuntas, Aguada, Aguadilla, Aguas Buenas, Aibonito, Anasco, Arecibo, Arroyo, Barceloneta, Barranquitas, Bayamon, Cabo Rojo, Caguas, Camuy, Canovanas, Carolina, Catano, Cayey, Ceiba, Ciales, Cidra, Coamo, Comerio, Corozal, Culebra, Dorado, Fajardo, Florida, Guanica, Guayama, Guayanilla, Guaynabo, Gurabo, Hatillo, Hormigueros, Humacao, Isabela, Jayuya, Juana Diaz, Juncos, Lajas, Lares, Las Marias, Las Piedras, Loiza, Luquillo, Manati, Maricao, Maunabo, Mayaguez, Moca, Morovis, Naguabo, Naranjito, Orocovis, Patillas, Penuelas, Ponce, Quebradillas, Rincon, Rio Grande, Sabana Grande, Salinas, San German, San Juan, San Lorenzo, San Sebastian, Santa Isabel, Toa Alta, Toa Baja, Trujillo Alto, Utuado, Vega Alta, Vega Baja, Vieques, Villalba, Yabucoa, and Yauco 1 The National Hurricane Center upgraded Tropical Storm Fiona to Hurricane Fiona on September 18, 2022. See National Hurricane Center Advisory – Hurricane Fiona Advisory No. 17, https://www.nhc.noaa.gov/archive/2022/al07/al072022.public.017.shtml (Sep 18, 2022) 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. Puerto Rico: No PSAPs are reported as being affected. Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. 2 The following table provides cell sites out of service by county. 30.2% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Puerto Rico. Puerto Rico Cell Cell Sites Cell Cell Cell Sites Cell Sites Sites Up but Affected Sites Sites Percent Out Due Out Due to Out Due On Back- State Counties Served Out Out to Damage Transport to Power up Power PR ADJUNTAS 11 3 27.30% 3 0 0 6 PR AGUADA 18 2 16.70% 0 0 2 8 PR AGUADILLA 47 16 38.30% 0 0 16 20 PR AGUAS BUENAS 20 9 45.00% 0 0 9 9 PR AIBONITO 19 7 36.80% 0 0 7 7 PR ANASCO 25 4 20.00% 0 0 4 14 PR ARECIBO 47 18 38.30% 0 0 18 11 PR ARROYO 11 3 27.30% 0 0 3 6 PR BARCELONETA 19 5 31.60% 0 0 5 9 PR BARRANQUITAS 18 6 72.20% 0 0 6 7 PR BAYAMON 159 53 32.70% 0 1 52 45 PR CABO ROJO 46 22 30.40% 0 0 22 20 PR CAGUAS 107 23 20.60% 0 0 23 32 PR CAMUY 15 2 26.70% 0 0 2 7 PR CANOVANAS 24 7 25.00% 0 0 7 11 PR CAROLINA 118 36 26.30% 0 1 35 27 PR CATANO 23 7 34.80% 1 0 6 8 PR CAYEY 40 19 55.00% 0 0 19 14 PR CEIBA 11 2 9.10% 0 0 2 5 PR CIALES 14 5 35.70% 0 0 5 8 PR CIDRA 26 8 34.60% 0 0 8 10 PR COAMO 18 10 72.20% 0 1 9 6 PR COMERIO 16 9 68.80% 0 0 9 8 PR COROZAL 23 9 43.50% 0 0 9 7 PR CULEBRA 5 4 80.00% 0 0 4 1 PR DORADO 35 10 22.90% 0 0 10 16 PR FAJARDO 28 10 21.40% 0 0 10 7 PR FLORIDA 6 0 0.00% 0 0 0 3 3 PR GUANICA 18 2 16.70% 0 0 2 7 PR GUAYAMA 23 13 56.50% 0 0 13 6 PR GUAYANILLA 28 8 32.10% 0 0 8 13 PR GUAYNABO 70 8 12.90% 0 1 7 16 PR GURABO 28 9 39.30% 0 0 9 8 PR HATILLO 27 8 37.00% 0 0 8 14 PR HORMIGUEROS 8 0 0.00% 0 0 0 5 PR HUMACAO 40 11 30.00% 0 0 11 17 PR ISABELA 28 7 10.70% 0 0 7 15 PR JAYUYA 6 3 66.70% 0 0 3 4 PR JUANA DIAZ 27 7 25.90% 0 0 7 11 PR JUNCOS 22 6 22.70% 0 0 6 8 PR LAJAS 13 7 46.20% 0 1 6 6 PR LARES 19 5 26.30% 0 0 5 8 PR LAS MARIAS 11 6 81.80% 0 0 6 4 PR LAS PIEDRAS 15 7 53.30% 0 0 7 8 PR LOIZA 14 6 28.60% 0 0 6 2 PR LUQUILLO 14 6 21.40% 0 0 6 3 PR MANATI 36 11 33.30% 0 0 11 13 PR MARICAO 6 2 50.00% 0 0 2 4 PR MAUNABO 11 1 18.20% 0 0 1 7 PR MAYAGUEZ 65 27 49.20% 2 0 25 30 PR MOCA 22 4 18.20% 0 0 4 11 PR MOROVIS 18 6 44.40% 0 0 6 7 PR NAGUABO 18 4 27.80% 0 0 4 9 PR NARANJITO 23 7 60.90% 0 0 7 12 PR OROCOVIS 15 3 53.30% 0 0 3 8 PR PATILLAS 11 3 27.30% 0 0 3 3 PR PENUELAS 16 5 56.30% 0 0 5 10 PR PONCE 92 45 53.30% 0 0 45 38 PR QUEBRADILLAS 19 3 21.10% 0 0 3 11 PR RINCON 13 2 7.70% 0 0 2 8 PR RIO GRANDE 39 11 17.90% 0 0 11 14 SABANA 10 1 20.00% 0 0 1 6 PR GRANDE PR SALINAS 22 5 27.30% 0 0 5 12 PR SAN GERMAN 26 10 38.50% 0 0 10 8 PR SAN JUAN 347 88 26.80% 0 2 86 70 PR SAN LORENZO 25 7 28.00% 0 0 7 13 4 PR SAN SEBASTIAN 23 9 34.80% 0 0 9 12 PR SANTA ISABEL 15 4 40.00% 0 0 4 8 PR TOA ALTA 35 8 14.30% 0 0 8 12 PR TOA BAJA 44 15 31.80% 0 0 15 14 PR TRUJILLO ALTO 54 8 13.00% 0 0 8 16 PR UTUADO 24 4 25.00% 0 0 4 8 PR VEGA ALTA 29 8 31.00% 0 0 8 13 PR VEGA BAJA 33 9 30.30% 0 0 9 19 PR VIEQUES 10 6 60.00% 0 1 5 3 PR VILLALBA 13 5 30.80% 0 0 5 4 PR YABUCOA 29 8 27.60% 0 0 8 12 PR YAUCO 21 9 47.60% 0 0 9 8 TOTAL 2,524 766 30.20% 6 8 752 910 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 795,289 subscribers out of service in the disaster area for Hurricane Fiona; this includes the loss of telephone, television, and/or Internet services. This is up from 767,858 subscribers as of yesterday. Broadcast: Television stations status: • No TV stations are reported as being out of service. FM Radio stations status: • 6 FM stations are reported as being out of service. AM Radio stations status: 5 • 4 AM stations are reported as being out of service. Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. • Extension of the Fiscal Year 2022 regulatory fee deadline date for regulatory fee payors in the affected areas of Puerto Rico and the U.S. Virgin Islands from 11:59 PM, Eastern Daylight Time, on September 28, 2022, to 11:59 PM, Eastern Daylight Time, on September 30, 2022. 6