Communications Status Report for Areas Impacted by Hurricane Ian September 28, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ian as of September 28, 2022, at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. The area of interest for this activation includes the following counties in Florida. FLORIDA: Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, Desoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, and Washington. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. Florida: Sanibel Police Department Headquarters has been rerouted to another PSAP with location information. Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. 2 The following table provides cell sites out of service by county. 1.4% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida. Florida Cell Cell Sites Cell Cell Cell Sites Cell Sites Sites Up but Affected Sites Sites Percent Out Due Out Due to Out Due On Back- State Counties Served Out Out to Damage Transport to Power up Power FL ALACHUA 273 1 0.4% 0 1 0 0 FL BAKER 26 0 0.0% 0 0 0 0 FL BAY 279 4 1.4% 0 4 0 0 FL BRADFORD 35 3 8.6% 0 3 0 0 FL BREVARD 321 5 1.6% 0 4 1 1 FL BROWARD 878 11 1.3% 2 7 2 4 FL CALHOUN 22 1 4.5% 0 1 0 0 FL CHARLOTTE 114 0 0.0% 0 0 0 0 FL CITRUS 123 0 0.0% 0 0 0 0 FL CLAY 169 4 2.4% 0 4 0 0 FL COLLIER 219 13 5.9% 0 12 1 9 FL COLUMBIA 88 1 1.1% 0 1 0 0 FL DESOTO 26 1 3.8% 0 1 0 2 FL DIXIE 30 1 3.3% 0 1 0 0 FL DUVAL 755 12 1.6% 1 10 1 0 FL FLAGLER 90 5 5.6% 0 5 0 0 FL FRANKLIN 32 0 0.0% 0 0 0 0 FL GADSDEN 58 0 0.0% 0 0 0 1 FL GILCHRIST 19 1 5.3% 0 1 0 0 FL GLADES 29 1 3.4% 0 1 0 0 FL GULF 25 0 0.0% 0 0 0 0 FL HAMILTON 28 0 0.0% 0 0 0 0 FL HARDEE 39 0 0.0% 0 0 0 0 FL HENDRY 56 2 3.6% 0 2 0 0 FL HERNANDO 114 0 0.0% 0 0 0 0 FL HIGHLANDS 80 0 0.0% 0 0 0 0 3 FL HILLSBOROUGH 1,297 10 0.8% 0 10 0 6 FL HOLMES 34 0 0.0% 0 0 0 0 FL INDIAN RIVER 97 2 2.1% 0 2 0 0 FL JACKSON 83 0 0.0% 0 0 0 1 FL JEFFERSON 38 1 2.6% 0 1 0 0 FL LAFAYETTE 19 0 0.0% 0 0 0 0 FL LAKE 204 0 0.0% 0 0 0 1 FL LEE 394 13 3.3% 0 13 0 1 FL LEON 266 1 0.4% 0 1 0 2 FL LEVY 81 1 1.2% 0 1 0 0 FL LIBERTY 10 0 0.0% 0 0 0 0 FL MADISON 39 1 2.6% 0 1 0 0 FL MANATEE 222 3 1.4% 0 3 0 4 FL MARION 250 2 0.8% 0 2 0 0 FL MARTIN 103 0 0.0% 0 0 0 0 FL MIAMI-DADE 1,359 23 1.7% 2 21 0 2 FL MONROE 99 12 12.1% 2 7 3 1 FL NASSAU 103 1 1.0% 0 1 0 0 FL OKEECHOBEE 59 0 0.0% 0 0 0 0 FL ORANGE 1,059 4 0.4% 0 2 2 4 FL OSCEOLA 236 5 2.1% 0 4 1 0 FL PALM BEACH 683 8 1.2% 0 7 1 8 FL PASCO 329 3 0.9% 0 3 0 1 FL PINELLAS 587 5 0.9% 0 5 0 1 FL POLK 486 0 0.0% 0 0 0 0 FL PUTNAM 85 3 3.5% 0 3 0 0 FL SARASOTA 225 1 0.4% 0 1 0 1 FL SEMINOLE 267 3 1.1% 0 3 0 0 FL ST. JOHNS 239 8 3.3% 0 7 1 0 FL ST. LUCIE 161 0 0.0% 0 0 0 0 FL SUMTER 97 2 2.1% 0 2 0 1 FL SUWANNEE 61 0 0.0% 0 0 0 0 FL TAYLOR 49 2 4.1% 0 2 0 0 FL UNION 16 0 0.0% 0 0 0 0 FL VOLUSIA 375 6 1.6% 1 5 0 0 FL WAKULLA 38 0 0.0% 0 0 0 0 FL WASHINGTON 51 2 3.9% 0 2 0 0 4 FL OKALOOSA 103 0 0.0% 0 0 0 4 TOTAL 13,832 188 1.4% 8 167 13 55 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 26,716 subscribers out of service in the disaster area for Hurricane Ian; this includes the loss of telephone, television, and/or Internet services. Broadcast: Television stations status: • No TV stations are reported as being out of service. FM Radio stations status: • 1 FM station is reported as being out of service. AM Radio stations status: • No AM station is reported as being out of service. Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. • Wireless Telecommunications Bureau grants the American Radio Relay League (ARRL) an emergency request for a temporary waiver of Section 97.307(f) of the Commission’s Rules • Wireless Telecommunications Bureau and the Public Safety and Homeland Security Bureau extends filing and regulatory deadlines in areas affected by Hurricane Ian 5 6