Communications Status Report for Areas Impacted by Hurricane Ian September 29, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ian as of September 29, 2022, at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. The area of interest for this activation includes the following counties in Florida. FLORIDA: Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, Desoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, and Washington. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. Florida: Glades County Emergency Management, Hendry County Sheriff’s Department, Highlands County Sheriff’s Department, and Sanibel Police Department Headquarters has been rerouted to another PSAP with location information. The following chart shows the trend in the effects on PSAPs since the storm’s landfall: Number of PSAPs Affected in the Disaster Area by Date 6 5 4 3 2 1 0 28-Sep 29-Sep 911 Unavailable Available W/O Location Rerouted W/O Location Rerouted with Location Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. The chart below shows trends: 2 The 70% 60% 50% 40% 30% 20% 10% 0% ALACHUA current BAKER BAY BRADFORD BREVARD 10% 12% status of wirelesscommunications services BROWARD 0% 2% 4% 6% 8% CALHOUN CHARLOTTE CITRUS CLAY COLLIER COLUMBIA DESOTO Percent of Cell Sites Out of Service in the Disaster DIXIE DUVAL FLAGLER FRANKLIN GADSDEN GILCHRIST 28-Sep GLADES GULF HAMILTON HARDEE HENDRY Percentage of Cell Sites Out by Service of County HERNANDO HIGHLANDS HILLSBOROUGH Area by Date HOLMES INDIAN RIVER JACKSON JEFFERSON 9/29/2022 LAFAYETTE by county is shown by the following chartand map. LAKE FL LEE LEON LEVY LIBERTY MADISON MANATEE MARION MARTIN MIAMI-DADE MONROE 29-Sep NASSAU OKEECHOBEE ORANGE OSCEOLA PALM BEACH PASCO PINELLAS POLK PUTNAM SARASOTA SEMINOLE ST. JOHNS ST. LUCIE SUMTER SUWANNEE TAYLOR UNION VOLUSIA WAKULLA WASHINGTON 3 OKALOOSA The following table provides cell sites out of service by county. 10.9% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida. Florida Cell Cell Sites Cell Cell Cell Sites Cell Sites Sites Up but Affected Sites Sites Percent Out Due Out Due to Out Due On Back- State Counties Served Out Out to Damage Transport to Power up Power FL ALACHUA 274 6 2.2% 2 3 1 6 FL BAKER 26 1 3.8% 0 0 1 0 FL BAY 279 5 1.8% 0 5 0 0 FL BRADFORD 35 3 8.6% 0 3 0 0 FL BREVARD 366 32 8.7% 2 10 20 7 FL BROWARD 878 10 1.1% 0 6 4 6 FL CALHOUN 22 1 4.5% 0 1 0 0 FL CHARLOTTE 114 70 61.4% 5 31 34 21 FL CITRUS 138 2 1.4% 0 1 1 3 FL CLAY 169 4 2.4% 0 3 1 1 FL COLLIER 219 95 43.4% 10 52 33 23 4 FL COLUMBIA 88 1 1.1% 0 0 1 0 FL DESOTO 26 12 46.2% 0 3 9 2 FL DIXIE 30 2 6.7% 0 1 1 0 FL DUVAL 754 22 2.9% 5 4 13 10 FL FLAGLER 90 10 11.1% 0 6 4 8 FL FRANKLIN 32 1 3.1% 0 1 0 0 FL GADSDEN 58 0 0.0% 0 0 0 1 FL GILCHRIST 19 1 5.3% 0 1 0 0 FL GLADES 29 10 34.5% 5 1 4 9 FL GULF 25 0 0.0% 0 0 0 0 FL HAMILTON 28 0 0.0% 0 0 0 0 FL HARDEE 39 25 64.1% 5 4 16 5 FL HENDRY 56 37 66.1% 8 16 13 7 FL HERNANDO 137 8 5.8% 0 2 6 5 FL HIGHLANDS 80 42 52.5% 7 15 20 9 FL HILLSBOROUGH 1,297 144 11.1% 17 40 87 65 FL HOLMES 34 0 0.0% 0 0 0 0 FL INDIAN RIVER 97 6 6.2% 1 1 4 10 FL JACKSON 83 0 0.0% 0 0 0 1 FL JEFFERSON 38 1 2.6% 0 1 0 0 FL LAFAYETTE 19 0 0.0% 0 0 0 0 FL LAKE 235 26 11.1% 6 0 20 12 FL LEE 394 259 65.7% 5 136 118 64 FL LEON 266 0 0.0% 0 0 0 2 FL LEVY 84 4 4.8% 1 0 3 0 FL LIBERTY 10 0 0.0% 0 0 0 0 FL MADISON 39 1 2.6% 0 1 0 0 FL MANATEE 222 72 32.4% 9 25 38 16 FL MARION 306 13 4.2% 1 2 10 1 FL MARTIN 103 1 1.0% 0 0 1 4 FL MIAMI-DADE 1,361 23 1.7% 3 18 2 1 FL MONROE 99 6 6.1% 1 3 2 0 FL NASSAU 103 1 1.0% 0 1 0 0 FL OKEECHOBEE 59 21 35.6% 0 5 16 8 FL ORANGE 1,128 105 9.3% 30 0 75 41 FL OSCEOLA 257 36 14.0% 5 5 26 8 FL PALM BEACH 683 14 2.0% 0 5 9 6 FL PASCO 329 15 4.6% 3 7 5 14 FL PINELLAS 587 76 12.9% 9 42 25 17 5 FL POLK 486 87 17.9% 15 21 51 41 FL PUTNAM 85 2 2.4% 0 0 2 0 FL SARASOTA 225 104 46.2% 3 58 43 17 FL SEMINOLE 296 40 13.5% 7 9 24 18 FL ST. JOHNS 239 15 6.3% 1 12 2 4 FL ST. LUCIE 161 7 4.3% 0 1 6 8 FL SUMTER 113 4 3.5% 1 2 1 1 FL SUWANNEE 61 0 0.0% 0 0 0 0 FL TAYLOR 49 2 4.1% 0 0 2 0 FL UNION 16 0 0.0% 0 0 0 0 FL VOLUSIA 421 65 15.4% 13 11 41 41 FL WAKULLA 38 0 0.0% 0 0 0 0 FL WASHINGTON 51 2 3.9% 0 2 0 0 FL OKALOOSA 103 0 0.0% 0 0 0 4 TOTAL 14,188 1,552 10.9% 180 577 795 527 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 525,966 subscribers out of service in the disaster area for Hurricane Ian; this includes the loss of telephone, television, and/or Internet services. This is up from 26,716 subscribers out of service yesterday. The following chart illustrates the trends in the number of subscribers out of service in the disaster area in Florida: 6 Total Number of Wireline/Cable Users Affected in the Disaster Area By Date 600,000 500,000 400,000 300,000 200,000 100,000 0 28-Sep 29-Sep FL Broadcast: Television stations status: • 6 TV stations are reported as being out of service. FM Radio stations status: • 15 FM stations are reported as being out of service. AM Radio stations status: • 6 AM stations are reported as being out of service. Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. • Wireless Telecommunications Bureau grants the American Radio Relay League (ARRL) an emergency request for a temporary waiver of Section 97.307(f) of the Commission’s Rules • Wireless Telecommunications Bureau and the Public Safety and Homeland Security Bureau extends filing and regulatory deadlines in areas affected by Hurricane Ian • Verbal waiver for Florida public safety officials to use 700 - 800 MHz interoperability channels • Extension of licensing and regulatory deadlines for 30 days following President Biden’s declaration of emergency for the State of Florida 7 8