Communications Status Report for Areas Impacted by Hurricane Ian September 30, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ian as of September 30, 2022, at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. The area of interest for this activation includes the following counties in Florida. FLORIDA: Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, Desoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, and Washington. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. Florida: Highlands County Sheriff’s Department, and Sanibel Police Department Headquarters have been rerouted to other PSAPs with location information. Desoto County Sheriffs Department has been rerouted to admin lines without location information. The following chart shows the trend in the effects on PSAPs since the storm’s landfall: Number of PSAPs Affected in the Disaster Area by Date 6 5 4 3 2 1 0 28-Sep 29-Sep 30-Sep 911 Unavailable Available W/O Location Rerouted W/O Location Rerouted with Location Wireless Services 2 The reported in DIRS followingThe section describesthe status of wirelesscommunications services in the disasterarea 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% ALACHUA current BAKER BAY BRADFORD 12% 10% BREVARD 0% 2% 4% 6% 8% status of wirelesscommunications services BROWARD CALHOUN CHARLOTTE . CITRUS The chart belowshows trends: CLAY COLLIER COLUMBIA DESOTO Percent of Cell Sites Out of Service in the Disaster DIXIE 28-Sep DUVAL FLAGLER FRANKLIN GADSDEN GILCHRIST GLADES GULF HAMILTON HARDEE HENDRY Percentage of Cell Sites Out byof Service County HERNANDO HIGHLANDS HILLSBOROUGH Area by Date HOLMES INDIAN RIVER JACKSON JEFFERSON 29-Sep 9/30/2022 LAFAYETTE by county is shown by the following chartand map. LAKE FL LEE LEON LEVY LIBERTY MADISON MANATEE MARION MARTIN MIAMI-DADE MONROE NASSAU OKEECHOBEE ORANGE OSCEOLA PALM BEACH 30-Sep PASCO PINELLAS POLK PUTNAM SARASOTA SEMINOLE ST. JOHNS ST. LUCIE SUMTER SUWANNEE as TAYLOR UNION VOLUSIA WAKULLA WASHINGTON 3 OKALOOSA The following table provides cell sites out of service by county. 7.7% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida. Florida Cell Sites Up Cell Cell Cell Sites Cell Sites Out Cell Sites but On Sites Sites Percent Out Due to Due to Out Due to Back-up State Affected Counties Served Out Out Damage Transport Power Power FL ALACHUA 274 3 1.1% 0 1 2 1 FL BAKER 26 0 0.0% 0 0 0 0 FL BAY 279 1 0.4% 0 1 0 1 FL BRADFORD 35 0 0.0% 0 0 0 3 FL BREVARD 366 21 5.7% 0 1 20 7 FL BROWARD 878 5 0.6% 0 0 5 2 4 FL CALHOUN 22 1 4.5% 0 1 0 0 FL CHARLOTTE 114 53 46.5% 0 19 34 27 FL CITRUS 138 4 2.9% 1 3 0 0 FL CLAY 169 0 0.0% 0 0 0 1 FL COLLIER 219 47 21.5% 2 10 35 22 FL COLUMBIA 88 0 0.0% 0 0 0 0 FL DESOTO 26 17 65.4% 0 10 7 2 FL DIXIE 30 1 3.3% 0 1 0 0 FL DUVAL 754 7 0.9% 1 0 6 11 FL FLAGLER 90 4 4.4% 0 1 3 9 FL FRANKLIN 32 0 0.0% 0 0 0 0 FL GADSDEN 58 0 0.0% 0 0 0 1 FL GILCHRIST 19 1 5.3% 0 1 0 0 FL GLADES 29 24 82.8% 3 13 8 5 FL GULF 25 1 4.0% 0 1 0 0 FL HAMILTON 28 0 0.0% 0 0 0 0 FL HARDEE 39 20 51.3% 0 5 15 7 FL HENDRY 56 31 55.4% 0 11 20 4 FL HERNANDO 137 3 2.2% 0 0 3 2 FL HIGHLANDS 80 40 50.0% 0 22 18 11 FL HILLSBOROUGH 1,297 70 5.4% 2 25 43 54 FL HOLMES 34 0 0.0% 0 0 0 0 FL INDIAN RIVER 97 2 2.1% 0 2 0 3 FL JACKSON 83 0 0.0% 0 0 0 1 FL JEFFERSON 38 1 2.6% 0 1 0 0 5 FL LAFAYETTE 19 0 0.0% 0 0 0 0 FL LAKE 235 19 8.1% 1 0 18 14 FL LEE 394 145 36.8% 1 50 94 73 FL LEON 266 2 0.8% 0 2 0 0 FL LEVY 84 1 1.2% 0 0 1 0 FL LIBERTY 10 0 0.0% 0 0 0 0 FL MADISON 39 1 2.6% 0 1 0 0 FL MANATEE 222 41 18.5% 0 15 26 17 FL MARION 306 7 2.3% 1 0 6 1 FL MARTIN 103 0 0.0% 0 0 0 1 FL MIAMI-DADE 1,361 10 0.7% 2 3 5 1 FL MONROE 99 6 6.1% 0 3 3 0 FL NASSAU 103 2 1.9% 0 1 1 0 FL OKEECHOBEE 59 21 35.6% 1 9 11 3 FL ORANGE 1,128 107 9.5% 2 10 95 31 FL OSCEOLA 257 23 8.9% 0 5 18 3 FL PALM BEACH 683 8 1.2% 0 2 6 2 FL PASCO 329 6 1.8% 0 1 5 8 FL PINELLAS 587 27 4.6% 0 20 7 7 FL POLK 486 51 10.5% 3 14 34 40 FL PUTNAM 85 3 3.5% 0 3 0 4 FL SARASOTA 225 52 23.1% 0 19 33 21 FL SEMINOLE 296 71 24.0% 3 17 51 14 FL ST. JOHNS 239 8 3.3% 0 5 3 2 FL ST. LUCIE 161 0 0.0% 0 0 0 1 6 FL SUMTER 113 5 4.4% 0 3 2 1 FL SUWANNEE 61 0 0.0% 0 0 0 0 FL TAYLOR 49 2 4.1% 0 0 2 0 FL UNION 16 0 0.0% 0 0 0 0 FL VOLUSIA 421 119 28.3% 2 6 111 44 FL WAKULLA 38 0 0.0% 0 0 0 0 FL WASHINGTON 51 2 3.9% 0 2 0 0 FL OKALOOSA 103 0 0.0% 0 0 0 4 TOTAL 14,188 1,096 7.7% 25 320 751 466 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported 457,343 subscribers out of service in the disaster area for Hurricane Ian; this includes the loss of telephone, television, and/or Internet services. This is down from 525,966 subscribers out of service yesterday. The following chart illustrates the trends in the number of subscribers out of service in the disaster area in Florida: 7 Total Number of Wireline/Cable Users Affected in the Disaster Area By Date 600,000 500,000 400,000 300,000 200,000 100,000 0 28-Sep 29-Sep 30-Sep FL Broadcast: Television stations status: • 5 TV stations are reported as being out of service. FM Radio stations status: • 15 FM stations are reported as being out of service. AM Radio stations status: • 6 AM stations are reported as being out of service. Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. • Wireless Telecommunications Bureau grants the American Radio Relay League (ARRL) an emergency request for a temporary waiver of Section 97.307(f) of the Commission’s Rules • Wireless Telecommunications Bureau and the Public Safety and Homeland Security Bureau extend licensing and regulatory deadlines for 30 days following President Biden’s declaration of emergency for the State of Florida 8 • Public Safety and Homeland Security Bureau issue a verbal waiver for Florida public safety officials to use 700 - 800 MHz interoperability channels • International Bureau grants verbal special Temporary Authority (STA) for two weeks to repair of antennas and other facilities. The purpose of this STA is to allow the provider to operate with facilities that are not covered by their current authorization while they are fixing facilities caused by Hurricane IAN. 9