Communications Status Report for Areas Impacted by Hurricane Ian October 1, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Ian as of October 1, 2022, at 12:00 p.m. EDT. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida, Georgia, and South Carolina are in the current geographic area that is part of DIRS (the “disaster area”) for today’s report. The area of interest for this activation includes the following counties in Florida, Georgia, and South Carolina. FLORIDA: Alachua, Baker, Bay, Bradford, Brevard, Broward, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, Desoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, and Washington. GEORGIA: Bryan, Camden, Chatham, Effingham, Glynn, Liberty, McIntosh. SOUTH CAROLINA: Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Chester, Chesterfield, Clarendon, Colleton, Darlington, Dorchester, Fairfield, Florence, Georgetown, Hampton, Horry, Jasper, Kershaw, Lancaster, Lee, Lexington, Marion, Marlboro, Orangeburg, Richland, Sumter, Williamsburg, York. 1 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC’s Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. Florida: Sanibel Police Department Headquarters has been rerouted to another PSAP with location information. Desoto County Sheriff’s Department, Highlands County Sheriff’s Department, and Hardee County Sheriff’s Department have been rerouted to admin lines without location information. Georgia: No PSAPs affected 2 South Carolina: No PSAPs affected The following chart shows the trend in the effects on PSAPs since the storm’s landfall: Number of PSAPs Affected in the Disaster Area by Date 6 5 4 3 2 1 0 28-Sep 29-Sep 30-Sep 1-Oct 911 Unavailable Available W/O Location Rerouted W/O Location Rerouted with Location Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. The chart below shows trends: 3 The 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% FL-HARDEE current FL-DESOTO FL-CHARLOTTE FL-LEE 10% 12% FL-COLLIER 0% 2% 4% 6% 8% status of wirelesscommunications services FL-VOLUSIA FL-GLADES FL-HIGHLANDS FL-SARASOTA FL-MANATEE FL-LIBERTY FL-SEMINOLE 28-Sep FL-BRADFORD Percent of Cell Sites Out of Service in the Disaster FL-OSCEOLA FL-HENDRY SC-MARION FL-ORANGE FL-POLK SC-GEORGETOWN FL-GILCHRIST FL-LAKE FL-MONROE FL-OKEECHOBEE Area by State Dateand FL-CALHOUN Percentage of Cell Sites Out by Service of County FL-BREVARD 29-Sep FL-GULF FL-SUMTER FL FL-DIXIE FL-FLAGLER FL-INDIAN RIVER SC-HORRY 10/1/2022 by county is shown by the following chartand map. FL-HILLSBOROUGH GA FL-JEFFERSON FL-MADISON FL-ST. JOHNS FL-PINELLAS FL-PUTNAM 30-Sep SC-MARLBORO SC FL-CITRUS FL-WASHINGTON SC-LEE FL-MARION SC-CLARENDON SC-BERKELEY SC-FAIRFIELD FL-LEVY FL-PASCO SC-CHARLESTON FL-NASSAU FL-PALM BEACH 1-Oct SC-WILLIAMSBURG FL-LEON FL-BROWARD SC-DORCHESTER SC-SUMTER FL-ST. LUCIE FL-ALACHUA FL-BAY FL-MIAMI-DADE FL-DUVAL GA-CHATHAM SC-RICHLAND FL-BAKER 4 FL-CLAY The following table provides cell sites out of service by county. 4.1% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida, Georgia, and South Carolina. Florida Cell Cell Sites Cell Cell Cell Sites Cell Sites Sites Up but Affected Sites Sites Percent Out Due Out Due to Out Due On Back- State Counties Served Out Out to Damage Transport to Power up Power FL ALACHUA 274 1 0.4% 0 1 0 0 FL BAKER 26 0 0.0% 0 0 0 0 FL BAY 279 1 0.4% 0 1 0 0 FL BRADFORD 35 3 8.6% 0 3 0 0 FL BREVARD 366 15 4.1% 0 2 13 6 FL BROWARD 878 6 0.7% 1 0 5 1 FL CALHOUN 22 1 4.5% 0 1 0 0 FL CHARLOTTE 114 41 36.0% 2 17 22 36 FL CITRUS 138 3 2.2% 0 3 0 1 5 FL CLAY 169 0 0.0% 0 0 0 0 FL COLLIER 219 63 28.8% 1 27 35 24 FL COLUMBIA 88 0 0.0% 0 0 0 0 FL DESOTO 26 10 38.5% 0 2 8 1 FL DIXIE 30 1 3.3% 0 1 0 0 FL DUVAL 754 2 0.3% 1 0 1 4 FL FLAGLER 90 3 3.3% 0 1 2 7 FL FRANKLIN 32 0 0.0% 0 0 0 0 FL GADSDEN 58 0 0.0% 0 0 0 1 FL GILCHRIST 19 1 5.3% 0 1 0 0 FL GLADES 29 6 20.7% 0 0 6 6 FL GULF 25 1 4.0% 0 1 0 0 FL HAMILTON 28 0 0.0% 0 0 0 0 FL HARDEE 39 18 46.2% 0 6 12 8 FL HENDRY 56 4 7.1% 0 1 3 5 FL HERNANDO 137 0 0.0% 0 0 0 2 FL HIGHLANDS 80 15 18.8% 0 5 10 11 FL HILLSBOROUGH 1,297 36 2.8% 0 15 21 40 FL HOLMES 34 0 0.0% 0 0 0 0 FL INDIAN RIVER 97 3 3.1% 0 3 0 2 FL JACKSON 83 0 0.0% 0 0 0 0 FL JEFFERSON 38 1 2.6% 0 1 0 0 FL LAFAYETTE 19 0 0.0% 0 0 0 0 FL LAKE 235 12 5.1% 0 0 12 9 FL LEE 394 129 32.7% 0 57 72 73 FL LEON 266 2 0.8% 0 2 0 0 FL LEVY 84 1 1.2% 0 0 1 0 FL LIBERTY 10 1 10.0% 0 1 0 0 FL MADISON 39 1 2.6% 0 1 0 0 FL MANATEE 222 30 13.5% 0 15 15 20 FL MARION 306 5 1.6% 0 1 4 2 FL MARTIN 103 0 0.0% 0 0 0 0 FL MIAMI-DADE 1,361 5 0.4% 1 4 0 1 FL MONROE 99 5 5.1% 0 3 2 0 FL NASSAU 103 1 1.0% 0 1 0 0 FL OKALOOSA 103 0 0.0% 0 0 0 4 FL OKEECHOBEE 59 3 5.1% 0 1 2 5 FL ORANGE 1,128 76 6.7% 1 7 68 26 FL OSCEOLA 257 19 7.4% 0 5 14 4 6 FL PALM BEACH 683 7 1.0% 0 2 5 1 FL PASCO 329 4 1.2% 0 1 3 5 FL PINELLAS 587 14 2.4% 0 11 3 5 FL POLK 486 31 6.4% 1 17 13 35 FL PUTNAM 85 2 2.4% 0 2 0 0 FL SARASOTA 225 39 17.3% 0 19 20 27 FL SEMINOLE 296 28 9.5% 1 4 23 11 FL ST. JOHNS 239 6 2.5% 0 5 1 1 FL ST. LUCIE 161 1 0.6% 0 0 1 1 FL SUMTER 113 4 3.5% 0 3 1 0 FL SUWANNEE 61 0 0.0% 0 0 0 0 FL TAYLOR 49 0 0.0% 0 0 0 0 FL UNION 16 0 0.0% 0 0 0 0 FL VOLUSIA 421 89 21.1% 2 16 71 38 FL WAKULLA 38 0 0.0% 0 0 0 0 FL WASHINGTON 51 1 2.0% 0 1 0 0 TOTAL 14,188 751 5.3% 11 271 469 423 Georgia Cell Sites Cell Cell Cell Sites Cell Sites Cell Sites Up but On Affected Sites Sites Percent Out Due to Out Due to Out Due Back-up State Counties Served Out Out Damage Transport to Power Power GA BRYAN 54 0 0.0% 0 0 0 0 GA CAMDEN 67 0 0.0% 0 0 0 0 GA CHATHAM 349 1 0.3% 0 1 0 1 GA EFFINGHAM 51 0 0.0% 0 0 0 0 GA GLYNN 115 0 0.0% 0 0 0 0 GA LIBERTY 74 0 0.0% 0 0 0 0 GA MCINTOSH 23 0 0.0% 0 0 0 0 TOTAL 733 1 0.1% 0 1 0 1 South Carolina Cell Cell Cell Sites Cell Sites Affected Sites Sites Percent Out Due Out Due to Cell Cell Sites State Counties Served Out Out to Damage Transport Sites Up but 7 Out Due On Back- to Power up Power SC ALLENDALE 14 0 0.0% 0 0 0 0 SC BAMBERG 26 0 0.0% 0 0 0 0 SC BARNWELL 40 0 0.0% 0 0 0 0 SC BEAUFORT 233 0 0.0% 0 0 0 2 SC BERKELEY 228 3 1.3% 0 0 3 14 SC CALHOUN 37 0 0.0% 0 0 0 1 SC CHARLESTON 581 7 1.2% 0 2 5 24 SC CHESTER 53 0 0.0% 0 0 0 1 SC CHESTERFIELD 75 0 0.0% 0 0 0 1 SC CLARENDON 67 1 1.5% 0 0 1 0 SC COLLETON 106 0 0.0% 0 0 0 0 SC DARLINGTON 63 0 0.0% 0 0 0 0 SC DORCHESTER 152 1 0.7% 0 0 1 3 SC FAIRFIELD 75 1 1.3% 0 0 1 0 SC FLORENCE 153 0 0.0% 0 0 0 10 SC GEORGETOWN 104 6 5.8% 1 0 5 2 SC HAMPTON 33 0 0.0% 0 0 0 0 SC HORRY 449 14 3.1% 1 0 13 5 SC JASPER 85 0 0.0% 0 0 0 0 SC KERSHAW 96 0 0.0% 0 0 0 1 SC LANCASTER 104 0 0.0% 0 0 0 1 SC LEE 52 1 1.9% 0 0 1 0 SC LEXINGTON 388 0 0.0% 0 0 0 2 SC MARION 43 3 7.0% 0 0 3 1 SC MARLBORO 44 1 2.3% 0 0 1 3 SC ORANGEBURG 148 0 0.0% 0 0 0 0 SC RICHLAND 590 2 0.3% 0 0 2 6 SC SUMTER 143 1 0.7% 0 0 1 3 SC WILLIAMSBURG 99 1 1.0% 0 0 1 7 SC YORK 234 0 0.0% 0 0 0 0 TOTAL 4,515 42 0.9% 2 2 38 87 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an 8 individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages. Cable Systems and Wireline (Combined) Cable and wireline companies reported the following number of subscribers out of service by state in the disaster area; this may include the loss of telephone, television, and/or Internet services: Florida: 441,799 Georgia: None South Carolina: 36,620 The following chart illustrates the trends in the number of subscribers out of service in the disaster area:: Total Number of Wireline/Cable Users Affected in the Disaster Area By State and Date 600,000 500,000 400,000 300,000 200,000 100,000 0 28-Sep 29-Sep 30-Sep 1-Oct FL GA SC Broadcast: Television stations status: • 4 TV stations are reported as being out of service. 9 FM Radio stations status: • 10 FM stations are reported as being out of service. AM Radio stations status: • 3 AM stations are reported as being out of service. Special Temporary Authority (STA)/Waivers/Extensions The Federal Communications Commission (FCC) may grant Special Temporary Authority (STA) to permit immediate or temporary operation of certain radio facilities during emergencies or other urgent conditions, as well as waivers to support emergency communications and service restoration. • Wireless Telecommunications Bureau grants the American Radio Relay League (ARRL) an emergency request for a temporary waiver of Section 97.307(f) of the Commission’s Rules • Wireless Telecommunications Bureau and the Public Safety and Homeland Security Bureau extend licensing and regulatory deadlines for 30 days following President Biden’s declaration of emergency for the State of Florida • Wireless Telecommunications Bureau grants an emergency waiver of sections 96.67(c)(2) and (3) of the Commission’s rules governing the Citizen’s Broadband Radio Service to Federated Wireless, CommScope, Inc., and Google LLC • Wireless Telecommunications Bureau and Public Safety and Homeland Security Bureau Extend Filing and Regulatory Deadlines in Additional Areas (SC and GA) Affected by Hurricane Ian • Public Safety and Homeland Security Bureau issue a verbal waiver for Florida public safety officials to use 700 - 800 MHz interoperability channels • International Bureau grants verbal special Temporary Authority (STA) for two weeks to repair of antennas and other facilities. The purpose of this STA is to allow the provider to operate with facilities that are not covered by their current authorization while they are fixing facilities caused by Hurricane IAN. 10